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Commercial Contracts ManagerBuild Preservica's First Contracts FunctionCan you identify a good contract from a bad one? Can you negotiate the latter into the former? Are you organised and logical with a healthy dose of common sense? Are you ready to take the helm on your own SaaS sector contracts function?We are Preservica, a global leader in Active Digital Preservation, trusted by organisations to preserve their most important digital records for decades to come. From national archives and government agencies to universities and global enterprises, our customers rely on us to ensure critical information remains accessible, compliant, and defensible.Right now we're looking for a hands-on Commercial Contracts Manager to take ownership of contract review, negotiation, administration, and legal operations across our growing global SaaS business. Reporting to the CFO, you'll be the first dedicated hire in this area, helping build the processes, tooling, templates, and governance that support our future growth.This isn't about inheriting a mature legal function........It's about creating oneWhat You'll DoReview and negotiate customer, supplier, and partner contracts.Manage contracts from drafting through to signature and filing.Advise stakeholders on commercial and contractual risk.Build contract management processes, playbooks, and reporting.Support UK and US regulatory and contractual research.Introduce tools and governance that improve efficiency and visibility.What Success Looks LikeWithin your first year, you will have:? Reduced the amount of contract-related work handled by the CFO and CISO? Improved contract turnaround times? Created clear visibility of contract status across the business? Implemented scalable templates, playbooks and governance processes? Built an audit-ready contract repository? Increased stakeholder confidence across Sales, Customer Success, Security and FinanceAbout YouStrong contract review, drafting and redlining skillsExperience managing contracts through the full lifecycleExposure to contract negotiations with customers, suppliers or partnersExcellent attention to detail and commercial judgementAbility to distinguish material issues from minor pointsComfortable balancing commercial judgement with risk management.Experience conducting legal or statutory researchStrong stakeholder management and communication skillsYou should also haveExperience within SaaS, technology, or software sectorsHands on experience with public sector or regulated industriesFamiliarity with Data Protection, security and privacy provisionsBuilt or improved contracts processes and toolingEffective AI tools skills to improve productivity and efficiencyWhy Preservica?This is a rare opportunity to join an established category leader at a pivotal point in its growth journey. You'll have executive visibility, ownership of a global function, direct access to senior leadership, genuine autonomy and influence, all whilst supporting complex international commercial contracts in a growing SaaS business.If you're excited by the challenge of building, influencing, and scaling our Commercial Contracts operation then we should talk!Preservica are an Equal Opportunities Employer. Come join us!TPBN1_UKTJ

At Dexory, we’re redefining warehouse automation through AI, robotics and real-time data. As we rapidly scale to meet demand from leading global logistics and retail companies, we need a highly agile, resilient and strategic supply chain to support our growth. Our mission is to become the most dominant force in warehouse automation and that includes building world-class operational infrastructure behind the scenes. As a Customer Success Manager (CSM), you will be instrumental in ensuring our customers derive maximum value from our platform, DexoryView. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Your commercial insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You’ll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: • Lead customer onboarding, acting as the primary point of contact to ensure a smooth and value-driven implementation process., • Develop strong, trusted relationships with key stakeholders at all levels, understanding their strategic goals and aligning DexoryView’s capabilities accordingly., • Deliver customer training and workshops onsite and virtually, ensuring teams are confident using the platform and fully understand its benefits., • Create and manage Success Plans for customers, mapping business goals to platform usage, with clear KPIs and milestones., • Monitor account health through usage data, feedback, and engagement signals to proactively address risks and drive retention., • Own customer renewals and upsell opportunities, identifying ways to expand usage and advocate for new features that meet evolving needs., • Collaborate with Sales, Product, and Engineering teams to ensure the customer voice is represented and customer outcomes are delivered., • Gather and report customer feedback, using insights to shape ongoing product development and customer enablement strategies. About you: • Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company., • Fluent French speaking, • Strong commercial acumen with a track record of driving renewals, expansions, and long-term account growth., • Excellent communication and presentation skills, capable of engaging technical and non-technical stakeholders., • Comfort working with data-driven insights – able to interpret and explain high-level warehouse or operational metrics and trends., • Experience in delivering onboarding, training, and customer-facing workshops, both in person and virtually., • Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously., • Willingness to travel frequently across North America to support client relationships (estimated 1+ day/week)., • Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems. Benefits: Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: • Performance: High standards, outstanding results,, • Impact: Big challenges, bigger results, • Commitment: All in, every time, • One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: • Private healthcare via Bupa with 24/7 medical helpline, • Life insurance, • Income protection, • Pension: 4+% employee with option to opt into salary exchange, 5% employer, • Employee Assistance Programme - mental wellbeing, financial and legal advice/support, • 25 holidays per year, • Full meals onsite in Wallingford, • Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note: We are unable to provide sponsorship or relocation for this role.

The New Products & Strategic Partnerships role will identify, evaluate and commercialise new products, services and partnerships that strengthen Gigaclear's customer proposition, creates new revenue streams and supports the Company's long-term growth ambitions. Working closely with the Commercial Strategy & Propositions team, Marketing & Digital, Technology, Finance and Insight & Intelligence, the role will transform emerging market opportunities into commercially successful propositions. The role combines strategic thinking, commercial acumen and partnership development, ensuring Gigaclear continues to innovate whilst maintaining a disciplined approach to investment, prioritisation and commercial delivery. Deliver Future Portfolio Growth Strategy: Lead the identification and assessment of new commercial growth opportunities beyond Gigaclear's established Consumer and Business Services portfolios. Develop and maintain a structured innovation pipeline aligned to the Company's long-term strategy, evaluating opportunities based on customer demand, commercial attractiveness, operational feasibility and strategic fit. Identify New Products & Adjacent Revenue Opportunities: Continuously monitor market developments, customer behaviour and emerging technologies to identify new products and services that complement Gigaclear's core connectivity propositions and create sustainable new revenue streams. Areas of opportunity include: • Mobile services, • TV, content and entertainment partnerships, • Gaming partnerships, • Smart home solutions & connected device ecosystems, • Insurance and home security solutions, • Financial services, • Home energy Develop robust commercial business cases, working with internal stakeholders to assess customer demand, commercial viability, operational readiness and strategic fit before progressing opportunities through to market. Develop & Evolve Strategic Partnerships: Identify, negotiate and manage strategic partnerships that enhance Gigaclear's customer proposition and accelerate commercial growth. Relationships with new technology vendors, content providers, communications providers, gaming platforms, smart home providers, utilities, platform partners and emerging technology companies. Commercial Evaluation & Business Case Development: Develop compelling commercial business cases for new products, partnerships and investment opportunities. Assess opportunities across: • Customer demand, • Revenue potential, • CLV, • Strategic alignment, • Competitive differentiation, • Customer experience, • Operational readiness, • Investment requirements, • Financial return & payback Present clear, evidence-based recommendations to senior leadership, enabling informed investment decisions supported by robust commercial analysis. Market Insight & Future Trends: Develop a deep understanding of emerging customer needs, market trends and disruptive technologies. Represent Gigaclear with key technology partners, suppliers, industry bodies and innovative technology companies. Cross Functional Delivery: Act as the commercial sponsor for new product launches and partnership implementations. Work closely with Technology, Operations, Customer Services, Marketing & Digital and Sales to coordinate delivery from concept through to successful market launch. Success in this role will be measured by Gigaclear's ability to create sustainable new sources of growth beyond its established Consumer and Business Services portfolios. The New Products & Strategic Partnerships Manager will be expected to build a high-quality pipeline of future commercial opportunities, successfully launch new products and strategic partnerships, and generate meaningful incremental revenue from adjacent markets. Success will also be measured through the commercial performance of strategic partnerships, the speed at which new opportunities are brought to market, the quality of investment recommendations and the effectiveness of Gigaclear's innovation framework. Ultimately, the role will ensure Gigaclear remains ahead of changing customer expectations, strengthens its competitive differentiation and creates the next generation of products, partnerships and services that fuel long-term profitable growth. • Revenue & Margin Growth associated with new products & partnerships, • Impact on Customer growth & penetration, • Impact on Customer Lifetime Value The successful candidate will have experience in new product development, strategic partnerships, innovation, corporate development or commercial strategy within telecommunications, technology, digital services or another fast-moving commercial environment. They will have a proven ability to identify market opportunities, develop compelling business cases and bring new products, partnerships or commercial propositions successfully to market. The successful candidate will be commercially curious and externally focused, with strong relationship-building skills and experience negotiating or managing strategic partnerships. Experience across adjacent digital services, mobile, entertainment, gaming, smart home technologies, AI-enabled services or other technology ecosystems would be advantageous, together with experience assessing commercial investments, evaluating market opportunities and leading cross-functional product launches. #J-18808-Ljbffr

Are you an experienced Business Development Manager with a strong background in the apprenticeship, skills or further education sector? Do you have a proven track record of developing commercial partnerships and driving business growth? We are recruiting for an exciting opportunity to join a leading Apprenticeship Assessment Organisation at a pivotal stage of its growth. This newly created senior role will play a key part in expanding market presence, developing new partnerships and driving the continued success of high-quality apprenticeship assessment services. If you have experience working with training providers, employers, Awarding Organisations or End-Point Assessment Organisations (EPAOs), this could be the perfect opportunity to take the next step in your career. Location: Didcot, Oxfordshire (with UK-wide travel) Salary: £40,000 - £44,000 per annum The ideal candidate will: • Have proven experience in sales, business development or commercial growth at management level, • Have experience within the apprenticeship, further education or skills sector, • Have knowledge of Apprenticeship Assessment (formerly End-Point Assessment), Awarding Organisations or related education and training services, • Be confident developing relationships with employers, training providers and senior stakeholders, • Have excellent communication, negotiation and presentation skills, • Be commercially focused with the ability to develop and implement growth strategies, • Have experience managing sales pipelines, forecasts and business performance, • Be confident representing an organisation at networking events, conferences and industry meetings, • Have strong analytical skills with a data-driven approach to business development, • Hold a full UK Driving Licence and have access to a reliable vehicle, as regular UK travel is required The role will include: • Developing and delivering the organisation's business development and sales strategy, • Identifying new commercial opportunities across apprenticeship standards and emerging markets, • Building long-term relationships with employers, training providers and key sector stakeholders, • Securing new assessment contracts and commercial partnerships, • Managing the full sales cycle from lead generation through to contract negotiation and onboarding, • Monitoring sales activity, forecasts and growth performance, • Working collaboratively with operational, quality and marketing teams to deliver an outstanding customer experience, • Providing market intelligence and competitor analysis to support business growth, • Delivering presentations to employers, providers and industry partners, • Representing the organisation at events across the UK Benefits: • Salary of £40,000 - £44,000 per annum, • 22 days annual leave, plus bank holidays and a 3-day paid Christmas shutdown, • Pension scheme (5% employee / 3% employer contribution), • Healthcare Cash Plan, • Reward Gateway Employee Discount Platform, • Specsavers voucher, • Cycle to Work Scheme, • Opportunity to join a growing organisation where you can directly influence future commercial success Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 working days, unfortunately your application has not been successful on this occasion. However, we may keep your details on file and contact you regarding future suitable opportunities. If you're ready to use your apprenticeship sector expertise to help shape the future of assessment, we'd love to hear from you. Apply today with your most up-to-date CV. JBRP1_UKTJ

Do you enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence and long-term client relationships. We're also growing. Having consistently achieved 35-40% year-on-year growth, this is an exciting opportunity to join a collaborative team where your ideas, relationships and commercial mindset will genuinely influence our future success. This is not a 'Hunter' role - you will expertly convert warm inbound leads as well as inherit a wonderful portfolio of clients. Role at a Glance: IT Sales Account Manager Wallingford, Oxfordshire - Office Based £40,000 Basic | £50,000 OTE+ (Uncapped) plus Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, down to earth people who are supportive & collaborative Permanent | Full Time Business Hours: 08:30am 5:30pm Reporting to: Managing Director Your Background: Account Management, Business Development, Customer Success, CRM, Consultative Sales, Relationship Management, New Business Development. The Opportunity This is an exciting opportunity to join a growing MSP where you'll take ownership of developing existing client relationships while identifying and converting new business opportunities. Working closely with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role in the continued growth of a business that prides itself on outstanding customer service and long-term client relationships. Key Responsibilities: Commercial Growth Develop and grow existing client accounts while converting new inbound business and developing new business from LinkedIn, industry events, exhibitions, and other networking opportunities. Prepare proposals, quotations, tenders and commercial agreements through to successful completion. Drive cross-selling and upselling opportunities across our managed services portfolio. Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. Monitor account performance, sales metrics and forecasts, recommending actions that support continued business growth. Work alongside the leadership team to help shape and develop our sales strategy. Customer Success Build trusted, long-term relationships with clients, acting as a genuine ambassador for the business. Conduct regular account reviews and present service performance reports that clearly demonstrate value. Collaborate with our technical team to deliver tailored IT solutions that meet each client's requirements. Act as the key point of contact between customers and internal teams, ensuring a seamless customer experience. Maintain exceptional levels of customer satisfaction while supporting long-term retention and account growth. Business Performance Maintain accurate CRM records, pipeline activity and sales forecasts. Provide regular reporting on account performance, customer spend and future opportunities. Set and monitor account objectives aligned with wider business goals. Identify commercial trends, customer requirements and opportunities for continuous improvement. About You You're a commercially minded relationship builder who enjoys understanding customer challenges, creating tailored solutions and helping businesses succeed. You'll also bring: Previous experience within Account Management, Business Development or Consultative B2B Sales. Experience within IT Managed Services, Technology or Professional Services would be highly advantageous. A proven track record of growing existing accounts while generating new business opportunities. Strong negotiation, communication and presentation skills. Excellent relationship-building skills with the ability to engage confidently at all levels. Strong commercial awareness and a consultative approach to selling. Excellent organisational skills with the ability to prioritise and manage multiple client relationships. Experience presenting solutions and conducting customer review meetings. Confidence working independently while collaborating effectively with colleagues. Experience using CRM systems to manage customer activity, pipelines and forecasting. A proactive attitude with a genuine desire to contribute to a growing business. What's on Offer Competitive salary + Excellent benefits Quarterly Team Events Monthly Team Lunches Employee Assistance Programme (EAP) Ongoing Learning & Development Genuine Career Progression Opportunities Friendly, Supportive and Collaborative Team Culture Why Join Us? We're proud to combine technical expertise with a genuinely personal approach to customer service. Joining us means becoming part of a close-knit team where your contribution is recognised, your ideas are valued and your success is celebrated. If you're looking for an opportunity where you can build meaningful client relationships, influence commercial growth and develop your career within a successful and ambitious MSP, we'd love to hear from you. Apply Now Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

Customer Success Manager (CSM). Customer Success, Solutions Engineer, or Commercial post-sales role. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

Internal Sales & Business Development Manager Didcot Area (Office Based) £28,000 - £38,000 + Quarterly Bonus Full Time | Permanent Reed are partnering with a specialist supplier within the industrial and technical products sector to recruit an Internal Sales & Business Development Manager. This is an excellent opportunity for a commercially driven sales professional to join a successful and growing business, managing existing customer relationships while proactively developing new business opportunities. Working closely with customers across trade and industrial markets, you'll be responsible for delivering outstanding service, identifying growth opportunities, and contributing to the continued success of the sales team. Key Responsibilities Account Management Manage and develop a portfolio of existing customer accounts Act as the main point of contact for customer enquiries, orders and after-sales support Build strong long-term relationships with customers Identify upselling and cross-selling opportunities Prepare and follow up quotations to maximise conversion rates Maintain accurate customer records and CRM data Support external sales representatives with sales administration activitiesBusiness Development Identify and target new business opportunities within industrial and trade sectors Generate leads through telephone, email, LinkedIn and other channels Qualify prospects and arrange sales discussions where appropriate Deliver engaging product and service presentations Work towards agreed sales targets and KPIs Support sales and marketing campaigns to drive business growthSales Administration & Reporting Maintain an accurate sales pipeline and forecasting information Produce regular sales activity reports Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction Keep CRM systems updated with customer interactions and opportunitiesWhat We're Looking For Essential Previous experience in internal sales, account management or business development Strong communication and relationship-building skills A proactive and target-driven approach Excellent organisational and time-management skills Strong administration skills with high attention to detail Experience using CRM systems and Microsoft Office applicationsDesirable Experience within industrial products, engineering supplies, trade distribution or manufacturing environments Knowledge of technical products and solutions Experience using ERP or order management systems Proven track record of achieving or exceeding sales targetsWhat's on Offer? £28,000 - £38,000 basic salary dependent on experience Quarterly performance-related bonus 25 days holiday plus bank holidays Pension scheme Ongoing training and development Long-term career progression opportunities within a growing businessIf you're an ambitious sales professional looking to develop your career within a specialist technical environment, we'd love to hear from you

We are seeking an experienced Senior Facilities Account Manager to lead the delivery of integrated Facilities Management services at a major pharmaceutical and life sciences facility in Harwell. The role will act as the senior on-site representative and primary client contact, responsible for ensuring the safe, compliant, efficient and commercially successful operation of the facility. Working across manufacturing, laboratory, cleanroom, office and plant environments, the successful candidate will lead a multidisciplinary FM team and work closely with client stakeholders to ensure service excellence, operational resilience and continuous improvement. This is a highly customer-focused leadership position, requiring an individual who can combine technical FM expertise, strong people leadership, commercial awareness and excellent stakeholder management. Key Attributes We are looking for an individual who is: • Customer focused – consistently putting client needs and service quality at the centre of decision-making., • Commercially aware – understands the relationship between operational performance, cost and profitability., • A strong leader – able to motivate, develop and hold teams accountable., • Technically credible – confident operating within complex engineering and FM environments., • Proactive and solutions focused – identifies issues early and drives effective resolutions., • Organised and resilient – able to prioritise competing demands and work effectively under pressure., • Collaborative – builds positive relationships across client, supplier and internal teams., • Committed to continuous improvement – actively seeks better, safer and more efficient ways of working. Success in the Role Success will be measured through: • Consistent achievement of contractual KPIs and SLAs., • High levels of client satisfaction and stakeholder engagement., • Safe, compliant and reliable facility operations., • Effective management of maintenance and asset performance., • Strong team engagement and capability development., • Effective financial and commercial performance., • Reduction of operational risk and unplanned downtime., • Delivery of measurable continuous improvement initiatives. Overall Impact As the senior on-site representative and principal point of contact for the client, this role is critical to the successful delivery of the FM contract. The successful candidate will combine operational leadership, technical FM expertise, customer relationship management and commercial accountability to deliver a first-class facilities service within a highly regulated pharmaceutical environment. This is a temp to perm postion, sucessful candidates will expect a salary of 80k plus benefits

Are you an experienced Business Development Manager with a strong background in the apprenticeship, skills or further education sector? Do you have a proven track record of developing commercial partnerships and driving business growth? We are recruiting for an exciting opportunity to join a leading Apprenticeship Assessment Organisation at a pivotal stage of its growth. This newly created senior role will play a key part in expanding market presence, developing new partnerships and driving the continued success of high-quality apprenticeship assessment services. If you have experience working with training providers, employers, Awarding Organisations or End-Point Assessment Organisations (EPAOs), this could be the perfect opportunity to take the next step in your career. Location: Didcot, Oxfordshire (with UK-wide travel) Salary: £40,000 - £44,000 per annum The ideal candidate will: Have proven experience in sales, business development or commercial growth at management level Have experience within the apprenticeship, further education or skills sector Have knowledge of Apprenticeship Assessment (formerly End-Point Assessment), Awarding Organisations or related education and training services Be confident developing relationships with employers, training providers and senior stakeholders Have excellent communication, negotiation and presentation skills Be commercially focused with the ability to develop and implement growth strategies Have experience managing sales pipelines, forecasts and business performance Be confident representing an organisation at networking events, conferences and industry meetings Have strong analytical skills with a data-driven approach to business development Hold a full UK Driving Licence and have access to a reliable vehicle, as regular UK travel is required The role will include: Developing and delivering the organisation's business development and sales strategy Identifying new commercial opportunities across apprenticeship standards and emerging markets Building long-term relationships with employers, training providers and key sector stakeholders Securing new assessment contracts and commercial partnerships Managing the full sales cycle from lead generation through to contract negotiation and onboarding Monitoring sales activity, forecasts and growth performance Working collaboratively with operational, quality and marketing teams to deliver an outstanding customer experience Providing market intelligence and competitor analysis to support business growth Delivering presentations to employers, providers and industry partners Representing the organisation at events across the UK Benefits: Salary of £40,000 - £44,000 per annum 22 days annual leave, plus bank holidays and a 3-day paid Christmas shutdown Pension scheme (5% employee / 3% employer contribution) Healthcare Cash Plan Reward Gateway Employee Discount Platform Specsavers voucher Cycle to Work Scheme Opportunity to join a growing organisation where you can directly influence future commercial success Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 working days, unfortunately your application has not been successful on this occasion. However, we may keep your details on file and contact you regarding future suitable opportunities. If you're ready to use your apprenticeship sector expertise to help shape the future of assessment, we'd love to hear from you. Apply today with your most up-to-date CV

Do you enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence and long-term client relationships. We're also growing. Having consistently achieved 35-40% year-on-year growth, this is an exciting opportunity to join a collaborative team where your ideas, relationships and commercial mindset will genuinely influence our future success. This is not a 'Hunter' role • you will expertly convert warm inbound leads as well as inherit a wonderful portfolio of clients. Role at a Glance: IT Sales Account Manager Wallingford, Oxfordshire - Office Based £40,000 Basic | £50,000 OTE+ (Uncapped) plus Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, ‘down to earth people’ who are supportive & collaborative Permanent | Full Time Business Hours: 08:30am – 5:30pm Reporting to: Managing Director Your Background: Account Management, Business Development, Customer Success, CRM, Consultative Sales, Relationship Management, New Business Development. The Opportunity This is an exciting opportunity to join a growing MSP where you'll take ownership of developing existing client relationships while identifying and converting new business opportunities. Working closely with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role in the continued growth of a business that prides itself on outstanding customer service and long-term client relationships. Key Responsibilities: Commercial Growth • Develop and grow existing client accounts while converting new inbound business and developing new business from LinkedIn, industry events, exhibitions, and other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions that support continued business growth. • Work alongside the leadership team to help shape and develop our sales strategy. Customer Success • Build trusted, long-term relationships with clients, acting as a genuine ambassador for the business. • Conduct regular account reviews and present service performance reports that clearly demonstrate value. • Collaborate with our technical team to deliver tailored IT solutions that meet each client's requirements. • Act as the key point of contact between customers and internal teams, ensuring a seamless customer experience. • Maintain exceptional levels of customer satisfaction while supporting long-term retention and account growth. Business Performance • Maintain accurate CRM records, pipeline activity and sales forecasts. • Provide regular reporting on account performance, customer spend and future opportunities. • Set and monitor account objectives aligned with wider business goals. • Identify commercial trends, customer requirements and opportunities for continuous improvement. About You You're a commercially minded relationship builder who enjoys understanding customer challenges, creating tailored solutions and helping businesses succeed. You'll also bring: • Previous experience within Account Management, Business Development or Consultative B2B Sales. • Experience within IT Managed Services, Technology or Professional Services would be highly advantageous. • A proven track record of growing existing accounts while generating new business opportunities. • Strong negotiation, communication and presentation skills. • Excellent relationship-building skills with the ability to engage confidently at all levels. • Strong commercial awareness and a consultative approach to selling. • Excellent organisational skills with the ability to prioritise and manage multiple client relationships. • Experience presenting solutions and conducting customer review meetings. • Confidence working independently while collaborating effectively with colleagues. • Experience using CRM systems to manage customer activity, pipelines and forecasting. • A proactive attitude with a genuine desire to contribute to a growing business. What's on Offer • Competitive salary + Excellent benefits • Quarterly Team Events • Monthly Team Lunches • Employee Assistance Programme (EAP) • Ongoing Learning & Development • Genuine Career Progression Opportunities • Friendly, Supportive and Collaborative Team Culture Why Join Us? We're proud to combine technical expertise with a genuinely personal approach to customer service. Joining us means becoming part of a close-knit team where your contribution is recognised, your ideas are valued and your success is celebrated. If you're looking for an opportunity where you can build meaningful client relationships, influence commercial growth and develop your career within a successful and ambitious MSP, we'd love to hear from you. Apply Now Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Job Title: Technical Account Manager Employment Type: Temp (3 months) to Permanent Location: Didcot, Oxfordshire Project Type: Pharmaceutical / Regulated Engineering Role Summary: Our client is seeking an experienced Technical Account Manager who will be responsible for leading service delivery and operations for a pharmaceutical contract at our clients Didcot office. The role focuses on maintaining strong client relationships, ensuring operational excellence, driving continuous improvement initiatives, and supporting a high-performing team environment. The Account Manager is accountable for ensuring services are delivered safely, efficiently, and in alignment with client requirements, company standards, and health, safety, and sustainability policies. Key Responsibilities: • Lead stakeholder management across client operational teams, developing strong collaborative relationships with client representatives and manufacturing environments., • Act as the primary liaison between the company and their client, ensuring service agreements are delivered to required standards., • Foster a customer-focused culture and proactively resolve issues to maintain client satisfaction., • Analyse customer feedback and service performance data to identify and implement improvements., • Promote an open, transparent, and solutions-driven management style., • Drive continuous improvement, professional development, and effective problem-solving within the team., • Develop, influence, and maintain strong partnerships at both operational and strategic levels., • Participate in client management meetings, briefings, consultations, and formal correspondence., • Produce and present monthly performance reports, including updates on operational performance, risks, corrective actions, and improvement opportunities., • Ensure operational delivery remains compliant with quality, health, safety, and environmental requirements. Required Experience: • Proven stakeholder and client relationship management and influencing experience., • Experience working within operational, facilities management, pharmaceutical, or manufacturing environments., • Strong customer service and service delivery management experience., • Demonstrated success in managing performance, continuous improvement activities, and operational reporting., • Ability to identify and resolve operational issues while maintaining service excellence., • Relevant experience in account management, facilities management, operational management, or a similar client-facing role., • Understanding of health, safety, and compliance requirements within operational environments

Commercial Contracts Manager Build Preservica's First Contracts Function Can you identify a good contract from a bad one? Can you negotiate the latter into the former? Are you organised and logical with a healthy dose of common sense? Are you ready to take the helm on your own SaaS sector contracts function? We are Preservica, a global leader in Active Digital Preservation, trusted by organisations to preserve their most important digital records for decades to come. From national archives and government agencies to universities and global enterprises, our customers rely on us to ensure critical information remains accessible, compliant, and defensible. Right now we're looking for a hands-on Commercial Contracts Manager to take ownership of contract review, negotiation, administration, and legal operations across our growing global SaaS business. Reporting to the CFO, you'll be the first dedicated hire in this area, helping build the processes, tooling, templates, and governance that support our future growth. This isn't about inheriting a mature legal function........It's about creating one What You'll Do Review and negotiate customer, supplier, and partner contracts. Manage contracts from drafting through to signature and filing. Advise stakeholders on commercial and contractual risk. Build contract management processes, playbooks, and reporting. Support UK and US regulatory and contractual research. Introduce tools and governance that improve efficiency and visibility.What Success Looks Like Within your first year, you will have: ✅ Reduced the amount of contract-related work handled by the CFO and CISO ✅ Improved contract turnaround times ✅ Created clear visibility of contract status across the business ✅ Implemented scalable templates, playbooks and governance processes ✅ Built an audit-ready contract repository ✅ Increased stakeholder confidence across Sales, Customer Success, Security and FinanceAbout You Strong contract review, drafting and redlining skills Experience managing contracts through the full lifecycle Exposure to contract negotiations with customers, suppliers or partners Excellent attention to detail and commercial judgement Ability to distinguish material issues from minor points Comfortable balancing commercial judgement with risk management. Experience conducting legal or statutory research Strong stakeholder management and communication skillsYou should also have Experience within SaaS, technology, or software sectors Hands on experience with public sector or regulated industries Familiarity with Data Protection, security and privacy provisions Built or improved contracts processes and tooling Effective AI tools skills to improve productivity and efficiencyWhy Preservica? This is a rare opportunity to join an established category leader at a pivotal point in its growth journey. You'll have executive visibility, ownership of a global function, direct access to senior leadership, genuine autonomy and influence, all whilst supporting complex international commercial contracts in a growing SaaS business. If you're excited by the challenge of building, influencing, and scaling our Commercial Contracts operation then we should talk! Preservica are an Equal Opportunities Employer. Come join us

Proven experience as a Customer Success Manager, Relationship Manager, or Account Manager. The Customer Success Manager will serve as a key member of the team, providing advice on a wide range of strategic, tactical and operational issues and will have a significant customer-contact. Customer Succes

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