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Customer Success Managers are strategic partners within Instructure's Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals. Minimum of 4 years of experience in Customer Success or SaaS account m

The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working wi

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. Proven experience managing the full customer lifecycle, from onboarding through renewal a

Customer Success Manager - Research Participants - United Kingdom. We’re inviting customer success managers based in the UK to take part in a research study run by an institution focused on global policy change. This is a paid research participation opportunity, not a job as a customer success man

We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

As Customer Success Manager you are the link between those brands and our platform. Ready to become our new Customer Success Manager at Roamler?. Your application has been successfully submitted!.

At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation.Our mission is to make AI the default in advertising without replacing creative people.To achieve this, we need to make sure that our t

Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and cu

Customer Success Engagement Manager. The Bitwarden Customer Engagement team is responsible for ensuring customer satisfaction and success with Bitwarden products and services. As a representative of Bitwarden values, your primary goal is to promote adoption, ensure user success, as well as retain an

At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of cust

As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. The successful candidate will oversee a high-value customer portfolio with a clear mandate to drive customer retention, revenue growth, and

As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused env

We’re looking for a commercially minded, strategic Enterprise Customer Success Manager to own relationships with our largest and most complex UK customers, including multi-site veterinary groups. Adoption & Value Realization: Create success plans that link product adoption to measurable business o

Chainguard is the trusted source for open source.By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.Our customers include Fortune 500 enterprises

Customer Success, Professional Services, Account Management, or other customer-facing roles, including supporting large, complex, high-risk enterprise customers. Your main goal will be to lead and grow our EMEA Customer Success team, helping n8n's most strategic enterprise customers drive adoption,

OUR STRATEGIC PRIORITIES• High-Performance Culture• Customer Focus• Operational Excellence• Innovation• Financial StrengthVERTIV BEHAVIORS• Own it• Act with urgency• Foster a customer-first mindset• Think big and execute• Lead by example• Drive continuous improvement• Learn a

Customer Success Manager - French speaking The Customer Success Manager will have vast field and practitioner experience in the industry, and a record of success leading complex projects and delivering business outcomes to their organizations. Responsibilities:Help our top, strategic customers reali

About the Role: The Customer Success Manager is a critical role responsible for engaging a portfolio of strategic customers and building each relationship into a mutually beneficial, long-term partnership. You will leverage AI tools and co-worker agents to monitor customer health, surface adopt

We’re looking for a Technical Customer Success Manager to own relationships with strategic enterprise customers. Who You Are3+ years in Customer Success, Technical Account Management, Customer Engineering or a similar post-sales role within B2B SaaS. As AI changes how software is written, review

What You’ll Be DoingOwn a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewalLead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomesDrive onboarding and en

About the roleWe're expanding our Customer Success team and looking for a technically confident Customer Success Manager to partner with our Growth customers across the UK. Host and facilitate 1:many programmes such as masterclasses, new-customer mini summits, webinars and customer events, alongside

You can work from home and be located anywhere in the UK, France, Germany, Ireland or SwedenPurposeThe Senior Customer Success Manager is responsible for ensuring Kinaxis’ large enterprisecustomers realize the full business value of our solutions and foster sustainable growth withintheir portfolio

Company DescriptionCome join us and make a difference in the world!Discover more at Job DescriptionPlease note - this role will be remote or hybrid working, subject to the successful applicant's location in line with company policyKey Responsibilities Accountable for the full solution specific to

Job-ID: 20284167Category: Program ManagementLocation: United Kingdom; GermanyPosted: 2026-10-20The Customer Success Manager (CSM) will be responsible for managing strategic accounts within the Hyperscale and Colo sector across EMEA. OUR STRATEGIC PRIORITIES• High-Performance Culture• Customer Fo

Responsibilities:Help our top, strategic customers realize quantifiable value, renew their contracts and become a referenceIdentify the potential risk of churn and develop strategies to mitigateIdentify expansion opportunities (upsell and cross-sell) for Sales to developAct as the account owner to e

What You’ll Be DoingOwn a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewalBuild an account strategy for each customer and a footprint across their organization, from

As a Senior Customer Success Manager, you will own the relationship with some of our largest UK dealer groups, protecting the revenue we already have and growing it. This is a senior, high-autonomy role that sits between customer success and account growth: you keep customers healthy and adopting th

Account Manager to hand over and transition qualified opportunities seamlessly.

We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function. This role is all about retention

As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement,

At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Strong ability to process, analyze, and interpret customer information, such as pr

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. As Senior Customer Success Manager, you’ll be the tr

Key responsibilities include developing and maintaining a client health status, executing account strategies, and leading renewal discussions to drive successful outcomes. Proven Account Management skills required in order to create, maintain and enhance customer relationships.

Customer Success Manager role at Hockey Stack, an AI company focused on automating sales and marketing. Responsible for guiding customers through onboarding, driving product adoption, and ensuring they achieve business impact and value from the product.

Customer Success Manager role focused on shaping and delivering digital customer experiences using data-driven insights and digital engagement strategies. Responsibilities include customer lifecycle management, community engagement, and content strategy.

Seeking a Customer Success Manager to guide B2B SaaS clients through onboarding and adoption, driving product value and business impact. Focus on customer retention and growth.