Customer success jobs in Aldershot - Page 6Create job alerts

Customer Success & Onboarding Manager Customer Success Stockley Park Hybrid. Weresearching for aStockley Park-based Customer Success Managerto join our Customer Success & Onboarding team so that we can help social care providers adopt our platform quickly achieve measurable value and rema

The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. Together with the management team and European stakeholders youll collaborate to achieve shared success. Support the awareness and delivery of funded solutions that

Proven experience working in Sales Business development Account Management Customer success Customer experience or other customer facing roles. Work collaboratively within the Buyer Success Team contributing ideas and strategies to raise the profile of Once For All and onboard new customers. Custom

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Key Responsibilities: Act as the primary contact for domestic clients once work has been instructed Arrange and confirm dates for works to be carried out Manage incoming calls and emails from existing clients, resolving queries or passing them to the correct team member Track progress of contracted

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services they receive, and ensuring those services align with their business goals. This role is ideal for someone who enjoys building trusted client rel

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

The Customer Success Manager (CSM) will be UK‑based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. SaaS, customer success, or related implementation roles. This role manages

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. In addition to playing the voice of th

A leading technology solutions provider in Greater London is looking for a Customer Success Manager to lead client campaigns across their media and events portfolio. This pivotal, customer-facing role requires excellent organizational and communication skills, ensuring successful campaign delivery a

An award-winning ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to lead their customer service team. You will be responsible for onboarding, issue escalation, and improving service standards to ensure high customer satisfaction and retention rates.

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. The Head of Customer Success provides leadership to a crucia

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes, including projects such

A leading SaaS provider in the UK is seeking an Implementation Consultant to lead customers through the implementation of innovative software solutions. You will manage projects, ensuring timely and on-budget delivery while fostering strong customer relationships. Join a dynamic team dedicated to ex

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Scaled Customer Success within SaaS, working with SMB customers, owning a large portfolio. You’ll lead the build out of our Scaled Customer Success strategies, processes a

In this role, you will own Gross Revenue Retention metrics, lead a Customer Success team, and drive operational changes to enhance customer retention. A high-growth subscription business in London seeks a Head of Customer Success. The ideal candidate will have over 5 years of experience in a senior

Voice of the customer internally within PolyAI, working alongside our Customer Success and Deployment teams to drive product usage and ongoing quality of the virtual agent. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critic

Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support a

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

An education technology firm in the United Kingdom seeks a Head of Customer Success to lead client engagement and service delivery.

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. VP or similar) within Customer Success, Account Management, or Professional Services. Oversee a diverse portfoli

Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Customer Success or Account Management teams. Partner with the ESG Implementation Services team to deliver compre

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. Prior experience and success in a start-up or scale-up environment. A natural communicator who enjoys spending time with customers and building strong relationships.

The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving customer satisfaction. A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in

Develop and proactively maintain Customer Success Plans, tracking the customer's key objectives, success metrics and drive value realization. Understand the customer's business goals, challenges and success metrics to proactively deliver tailored solutions. The book size will range from 20-30 accoun

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. This positio

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

Candidates should have a law degree or substantial experience in the legal field, alongside Customer Success expertise. A leading legal solutions provider is seeking a Customer Success Manager in Greater London. This role focuses on ensuring customers achieve their goals by onboarding and enabling t

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. Collaboration with internal teams is essential to enhance customer experiences.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

The Customer Success Manager (CSM) – SMB plays a key role in driving successful adoption and long-term engagement for our small-to-medium business customers. Establish and maintain relationships with our customers’ key stakeholders to promote internal advocacy. Leverage AI tools for efficient an

A leading cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the customer journey for the BENELUX mid market segment. This hybrid role requires fluency in Dutch and English, alongside experience in Customer Success or Account Management. The candidate will

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

A leading market intelligence firm is seeking a Customer Success Manager to enhance client relationships and ensure effective product adoption. The ideal candidate will have 2-4 years of experience in customer-facing roles, showcasing an ability to influence stakeholders and drive business outcomes.

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. This is a hands‑on senior role, combining commercial accountability, customer success delivery, and coachin

A leading LegalTech company is seeking a Senior Director of Customer Solutions & Success to manage the end-to-end customer journey for US clients. In this role, you'll partner with law firms, drive adoption, and ensure successful implementation of our solutions.