Customer success jobs in Aldershot - Page 8Create job alerts

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Create tailored success plans aligned

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Key Responsibilities: Act as the primary contact for domestic clients once work has been instructed Arrange and confirm dates for works to be carried out Manage incoming calls and emails from existing clients, resolving queries or passing them to the correct team member Track progress of contracted

As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services they receive, and ensuring those services align with their business goals. This role is ideal for someone who enjoys building trusted client rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

A leading cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the customer journey for the BENELUX mid market segment. This hybrid role requires fluency in Dutch and English, alongside experience in Customer Success or Account Management. The candidate will

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

High degree of empathy and a customer-centric mindset to ensure our customers’ success and satisfaction. Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations—all working together to help our customers solve their business c

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

A world-class aerospace material supplier is seeking a Sales and Customer Success Representative based near St Albans, Hertfordshire. This role involves being the main contact for customers, managing orders, and contributing to sales targets.

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams located in Sydney, Kuala Lumpur, Lisbon, and London. Reporting directly to the COO and contributing to the strategic direction and continuous improvement of the customer success function.

The role involves developing Customer Success Plans, providing insights to customers, and ensuring their success with a strategic approach. A digital assets management company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients on the TRES platfor

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain. Customer Success, Account Management, or related roles wi

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

As a Customer Success Manager at Medius, you will work closely with high- and medium-tier customers to help them achieve measurable business outcomes and maximize the value of their Medius investment. This role combines deep customer engagement, commercial expertise, and scalable success initiatives

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. This role focuses on maintaining and expanding customer accounts, improving client engagement methods, and showcasing the value of services over time. Ideal candidates wi

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. Customer Success, Account Management, or T

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesa

We are looking for a dedicated and highly motivated Customer Success Manager to lead our mid market and enterprise-level accounts. This role will require you to leverage your experience and expertise to ensure the ongoing success of our enterprise customer's campaigns. In this role, you will work st

Our Customer Success Managers (CSMs) are strategic, customer-focused partners who work closely with customers to help them achieve meaningful learning outcomes through our platform. Customer-centric mindset: A strong passion for delivering exceptional customer experiences and helping customers reali

A leading Applied AI company is seeking a Customer Success Manager to drive customer engagement and value realization. This role involves overseeing the customer lifecycle, defining strategic value roadmaps, and ensuring successful product adoption. This is a significant opportunity to shape custome

A leading AI CRM company in Greater London is seeking a Customer Success Area Lead to enhance customer value and mitigate attrition. In this role, you will collaborate extensively with sales leaders and key stakeholders, orchestrate alignment between accounts and investment goals, and review custome

If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you!. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's,

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Successful candidates will have 3+ years in customer success, strong bilingual communication skills, and a passion for the ESG industry. An innovative software company in Greater London is looking for a Customer Success Manager to lead relationships with enterprise clients. The role involves managin

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and

About the Customer Success Team. The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

The role involves reaching out to customers who have abandoned their checkout, guiding subscription renewals, and educating existing customers about upcoming product launches. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and experience in customer supp

You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deliver real outcomes for our customers. You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. Ideal candidates possess B2B SaaS experienc

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This is a new role

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Responsibilities*** Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and m

We are looking for a Customer Success Engineer (CSE) to work on strategic assignments that ensure customers are maximizing value from WalkMe solutions and improving overall customer sentiment. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with produc

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. We are seeking an enthusiastic and customer-focused individual to join our Customer Success team. As a regional custo

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. A leading security solutions provider is seeking a Customer Success Manager in Greater London. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retention and sati

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. We do whatever it takes to get the best results, for ourselves and our customers. Experience in customer/account management.