Customer success jobs in Fareham - Page 2Crear alertas

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. You will own a portfolio of education customers and be responsible for.

This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doing things right; for customers, colleagues, and the spaced they serve, and lead a contact and response centre

Are you a people-focused leader who loves driving exceptional customer service? Do you enjoy improving processes, leading high-performing teams and working cross-functionally to achieve outstanding customer outcomes? If that sounds like you, this Senior Customer Experience Manager role could be your

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Are you a seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NRR and u

Proven people leader in B2B SaaS Customer Success, managing Team Leads and multi‑country CSM teams. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We are seeking a Head of Customer Success for EMEA to drive adoption, value re

A leading technology firm in Greater London is seeking a Customer Success Manager to enhance customer relationships and drive success. Ideal candidates will have 2-3 years in customer success or account management, excellent communication skills, and the ability to influence others.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. Provides guidance to global teams on customer‑specific operational requirements and success crite

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. Customer Success Management, Sales, Client Services. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

A cutting-edge AI research company in Greater London is seeking a VP Customer Success to lead the customer journey and drive renewals. The role requires 8–15 years in customer success roles, aiming to enhance customer value and ensure satisfaction for global brands.

Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. Join a fast-paced environment where your skills and customer focus will help shape success. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both Engli

Customer Success, Account Management, or related leadership roles. Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Referenceable flagship customers who actively advocate for Conveo (case studies, intros, events).

We are seeking strategic, customer-focused, and results-driven Senior Customer Success Managers to drive the success of our enterprise customers and OEM/Channel partners. Customer Success, Account Management, or Partner Success in a B2B SaaS environment. Onboarding & Deployment: Drive seamless onboa

A leading customer experience software provider is seeking a Senior Manager for Customer Success. The role entails leading a team to drive customer success through strategic adoption of AI tools and operational excellence. The ideal candidate will possess over 9 years in customer success, alongside

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into r

Deep Customer Success Leadership: Proven experience leading high‑performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on drivi

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Partner with executive leadership to align customer success goals with company growth and product roadmap priorities. Global Head of Customer Success – AI-Driven

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. The ideal candidate has 5+ years in customer success leadership, especially in tech/SaaS environments. You will lead a high-performing team, define a world-class custome

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Familiarity with customer success tools (e. Customer Success, Account Management, or a related S

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. Develop and man

A forward-thinking technology firm in Greater London is seeking a Senior Customer Success Manager to drive customer success and retention for enterprise customers. The role involves developing strategic account plans, nurturing client relationships, and providing training to enable customers to maxi

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities.

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doi

This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. The ideal candidate

A customer service solutions provider in the UK is seeking a leadership figure to transform their operations into a technology-led center of excellence. You will focus on enhancing performance and customer relationships, ensuring the services remain efficient and empathetic. The position presents an

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive custom

Lead, mentor, and grow a high-performing team across Customer Success and Support (currently 3 team members with plans to grow), embedding strategic thinking and operational excellence across everything we do. Responsible for defining and tracking key success metrics that drive business outcomes acr

Senior Customer Success Manager Package. Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Understands retention, loyalty, and the full customer lifecy

We’re excited to hire a VP of Customer Success in Europe to lead our growing team and client base from our local HQ in London. Lead, mentor, and grow a high-performing team of Customer Success professionals and Deployment specialists, fostering a culture of technical excellence. A proven track rec