Customer success jobs in Fareham - Page 3Create job alerts

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate a

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. You will own a portfolio of education customers and be responsible for.

Customer Experience and Customer Service function — ensuring outstanding service, operational excellence and strong customer relationships. Are you a people-focused leader who loves driving exceptional customer service? Do you enjoy improving processes, leading high-performing teams and working cr

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Customer Success Manager – AI MarTech (Retail / Ecommerce). Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

Company description:ClearCourseJob description:Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, supporting i

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Strong understanding of SaaS, customer success strategies, and CX/UX practices. This role is piv

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A forward-thinking technology firm in Greater London is seeking a Senior Customer Success Manager to drive customer success and retention for enterprise customers. The role involves developing strategic account plans, nurturing client relationships, and providing training to enable customers to maxi

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Serve as a cust

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. You will collaborate closely with various departments to align customer success goals with company objectives. Partner with executive leadership to

Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe. Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments.

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and So

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. As our resident trailblazer, the work you do to enable you

A leading data management company in the UK seeks a Senior Customer Success Manager to own and drive customer success for enterprise clients. The ideal candidate will have over 8 years of experience in customer success in a B2B SaaS environment and strong project management skills. This role is crit

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Network Security Custo

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

A leading procurement company is seeking an RVP, Customer Success to launch new clients and enhance customer relationships.

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev