Customer success jobs in Ilkeston - Page 17Create job alerts

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

The ideal candidate will manage hardware inventory, coordinate logistics, and support the Customer Success team. A global technology company in London is seeking a Sales & Office Administrator to enhance customer satisfaction and streamline office operations.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join our growing Customer Success team. The Customer Success Manager will possess strong communication, relationship‑building, and problem‑solving skills. Please note th

Working closely with the Sales Managers of Customer Success, The Customer Success Team Leader will provide line management, capacity planning, pipeline management, coaching and development to support a team of Customer Success Executives. As Customer Success Team Lead, your primary responsibility is

Sales and Customer Success Representative. Ensure that a high level of customer service is given to all customers. To Be Considered for the Sales and Customer Success Representative.

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

Influence and scale a key customer success function within a mission-driven tech company. Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterprise Software | SaaS | Technical Leadership. This leadership role will see you overseeing Customer

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Customer Success bonus scheme if key KPIs are met. Collaborate with Customer Success colleagues who look after value realisation to ensure adoption milestones and ROI are met post‑go‑live. Customer Success team delivering technical SaaS implementations & onboarding.

Led Customer Success or CS Operations in a. Head of Customer Success (Operations & Enablement). Customer Success engine end to end.

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. The ideal candidate has extensive experience in Customer Success management and a technical background. You will design processes and playbooks that drive customer value wh

At The Profs, Customer Success is a sales‑driven discipline. Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs. As part of our ambitious growth strategy within the Tuition Team,

Recruit, develop, and lead a team of high-touch Customer Success Managers supporting n8n’s most strategic customers. Represent n8n as a customer-facing leader, partnering closely with Sales, Product, and Support to ensure a seamless customer journey and long‑term success. Customer Success, Profe

We are looking for someone with great technical awareness, customer success and customer growth experience!. Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. In this position you will oversee the deployment of sof

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. Deliver a Stellar Customer Success Journey. To ensure your application has the best opportunity of success, your CV could cover the below measures of success with quantifiable results (e.

A leading customer support organization in the UK seeks a Service Delivery / Customer Support Manager to lead a dedicated team. The role requires strong leadership, with a focus on customer satisfaction, onboarding, and improving service standards in a fast-paced ERP SaaS environment. You’ll colla

A fintech scale-up in London is seeking an experienced Customer Success Manager to ensure customers maximize value from the solutions offered. The ideal candidate needs over 3 years of experience in customer success roles within SaaS or tech startups, combined with strong data analysis and relations

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and yo

A leading educational technology provider in the UK seeks a Head of Customer Success to lead client engagement and ensure the successful implementation of enterprise solutions.

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. Customer Success) for enterprise software.

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

A SaaS scale-up in the learning-tech space is seeking a Mid-level Backend Developer to enhance their growing engineering team.In this remote-first role, you will develop and maintain backend services using C# and.NET, contribute to API design, and collaborate with a supportive team.With a salary of

Demonstrated success in continuous improvement and performance optimisation. Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Custom

A leading technology company is seeking a Head of UKI Customer Success to lead and innovate customer engagement and success strategies across the region. The successful candidate will have extensive experience in strategic decision-making, customer relationship management, and resource orchestration

A leading tech company in London is seeking a Graduate Customer Success Manager to build strong relationships with clients. In this full-time role, you will drive customer satisfaction and retention by providing support and proactive engagement. The ideal candidate will have experience in account ma

A leading legal solutions provider is looking for a Customer Success Manager in Greater London to ensure customer satisfaction and drive product adoption. The role requires a law degree or relevant experience in the legal field, with a focus on delivering tailored solutions and a proactive approach

A leading cloud services provider in London is seeking a Customer Success Engineer to develop and implement educational strategies and training programs.

As our first UK‑based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market‑leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Follow customer success playbooks and support continuous improvement of team process

A leading fintech startup in London is seeking a Founding Customer Success Manager to shape the customer success function from the ground up. You will work directly with founders and finance teams, defining processes that enhance customer value and drive engagement.

Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight‑led, and built around impact, not endless calls. Experience in Customer Success OR Account Ma

Send a short message telling us why you'd thrive here—and what customer success truly means to you. Customer Happiness: You make customers feel heard, supported, and delighted. If you believe customer success isn't a department—it's a mindset—then this is your opportunity to make a real impact

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

Customers, Customers, Customers. Customer Success Manager, United Kingdom. B2B Customer Success role at a SaaS company, with a proven track record of managing multiple accounts and work streams simultaneously.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

We are seeking a dynamic Head of Customer Success to lead and shape the Customer Success function across one of our high profile clients, Growth portfolio. Define and embed the Customer Success vision and strategy across the portfolio. Champion customer advocacy and ensure delivery decisions align w

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate wil