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Job Title: Material Sales Co-Ordinator Location: Office / Showroom based in Boldon, Tyne & Wear Salary: £24,000 - £26,000 per annum DOE plus monthly bonus Job Type: Full Time, Permanent Working Hours: Mon-Fri 9am-5pm (37.5 hours per week) About us: Trotec develops, manufactures and markets laser systems for marking, cutting and engraving and is a leading supplier of engraving materials. Trotec sets the standards in flat bed laser technology, servicing customers in more than 90 countries and has more than 600 employees worldwide. We are the recognised technological leader in the international market for laser cutting machines, laser engravers and laserable material. We are now have a fantastic opportunity to recruit for a highly motivated Material Sales Co-ordinator, to join our consumables division at our UK headquarters in Boldon Business Park. About the role: The role is office based, working in close support of the Materials Division Manager, you will have responsibility to manage a defined geographical territory and support the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to, proactive client contact, creating quotations, price negotiation, sending samples, processing orders, project support and department administration whilst ensuring our clients receive the very best customer experience. You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to growing sales in your geographical area. About you: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to pursue cold/warm leads, working to targets and demonstrated experience of this will be beneficial. The ability to demonstrate contribution to implementing or delivering internal or external improvement projects would also be an advantage but is not essential. Experience & Knowledge Ability to communicate confidently at all levels with different types of business customer Well organised with a methodical approach and the ability to resolve issues using initiative Good IT/technology skills through business experience or personal interest Experience of working with SAP and CRM systems preferred, however training and support will be given You must be a team player as well as be comfortable working on your own area Abilities & Skills High level of customer service skills Strong IT skills Clear and confident communicator Good work ethic, organised and self-motivated Confident ability to make & receive phone calls when required Confident decision maker when empowered What Trotec has to offer: A modern, fun and friendly working environment A good work-life balance A dynamic business environment Variety in the role Comprehensive training and on-boarding process Permanent position within a multinational technology business 33 days holiday (inc bank holidays) Holiday purchase & salary sacrifice pension schemes Uniform provided Office based in Boldon, Tyne & Wear with free parking Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with the relevant experience or job titles of; Customer Service Administrator, Customer Service Coordinator, Service Coordinator, Service and Operations Coordinator, Sales Coordinator, Material Sales Coordinator, may also be considered for this role. TPBN1_UKTJ

PRINCIPAL RESPONSIBILITIES Here at Latus we have ambitious growth and strategic plans to grow our business over the next year. With this in mind, we are looking to grow our teams and require like minded and professional people to support our journey To provide a wide range of company services on our clients sites throughout the UK to the highest possible standard. To achieve this, an OH technician is required to either drive a mobile medical unit (if applicable and assigned) or own vehicle if room-based. ROLE & RESPONSIBILTIES Drive a mobile medical unit (approximate size of an ambulance) or own road worthy vehicle to provide our services on client sites throughout the UK. Provide a wide range of company services on our clients sites such as: Hearing tests, Lung function tests, Skin checks, Hand-Arm Vibration Syndrome (HAVS) assessments, Vision screening, Job specific medicals (e.g. FLT driver medicals), Drug & alcohol screening, Blood pressure checks and Wellbeing assessments. The role involves working away from home with overnight stays for up to 4 nights most weeks (i.e. leaving home Monday morning and returning to home Friday evening). We operate a 24/7 service so the individual should be prepared to work shifts including early starts, evening and night shifts. The role is essentially Monday to Friday however some weekend work may occasionally be required. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Ensuring a fantastic level of customer service is provided at all times to ensure the satisfaction of our clients and their employees alike. Display a positive and willing attitude towards your work Actively support and promote Latus Group and all its policies. TRAINING AND DEVELOPMENT Commit to and take responsibility for continued personal development Take responsibility for maintaining evidence of continued personal development Attend all relevant training internally and externally Share learning experiences with other team members Be willing to commit to undertake relevant training for formal qualifications To discuss ones own development needs with the Training & Quality Manager in order to consistently achieve best practice and continuously improve personal performance Willing to pursue further qualifications as deemed necessary within current legislation SKILLS/EXPERIENCE REQUIRED Previous experience delivering Health Screen services, or experience of a health and wellbeing background. Excellent communication skills at all levels. Excellent customer service / client focus skills. Computer literate and competent with Microsoft Office (Outlook, SharePoint, Word, Excel, Teams). All work is carried out on PC/laptop using bespoke Occupational Health software and specialist testing equipment. Full UK drivers licence, with a maximum of 6 penalty points. Has to be able to provide secure offsite parking for the mobile medical unit (if mobile unit is assigned). Able to work under own initiative. Pro-active attitude, able to make decisions and prioritise. Good time management skills with ability to work towards tight deadlines. Problem solver with a positive attitude. Attention to detail with emphasis on data recording. TPBN1_UKTJ

Commercial Contracts Manager • Location: Hybrid; Newcastle (2-3 days per week in office) with quarterly travel * Rate: £500 - £600 per day (Outside IR35) * Duration: Initial contract until end of September (extension highly likely) * Start Date: ASAP / from 1st February (minimum 2 weeks' notice) Turner Lovell are recruiting on behalf of a growing, product-focused engineering business operating across the UK & Ireland. Due to continued market growth and an expanding order book, we are seeking an experienced Commercial Contracts Manager to support order execution activities. You will be joining the team responsible for the commercial and contractual delivery of gas turbine orders from contract award through to final delivery. The team works closely with project management, manufacturing, logistics, and technical specialists to meet demanding customer and delivery requirements. This role provides dedicated commercial and contractual support to the project execution team, acting as the primary interface during delivery and taking ownership of contracts, risk, and claims across a busy, customer-driven portfolio. Key Responsibilities • Act as the primary commercial and contractual point of contact during project execution * Administer and interpret customer contracts and subcontracts across live orders * Support Project Managers in managing commercial risk, opportunity, cost, and change * Lead variations, claims, and compensation events through to settlement * Ensure timely contractual notifications and compliance with contract timescales * Maintain accurate financial oversight, including forecasting, risk position, and out-turn cost * Manage relationships with customers, factories, suppliers, and internal stakeholders * Attend and contribute to project and customer meetings * Support procurement and legal teams with contractual terms and reviews * Develop and embed improved contract and claims management processes and strategies Requirements • Background in Quantity Surveying, Contract Management, or commercial project delivery * Strong experience with NEC and FIDIC forms of contract (experience with C Contracts and/or NEC5) * Proven capability in claims management, negotiation, and contract administration * Sound commercial awareness, including understanding of contract law principles * Experience managing budgets, forecasts, and commercial risk * Strong communication skills and ability to operate autonomously * Background in a product-led or engineering delivery environment * Experience working with international customers or stakeholders

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading financial services company is seeking a Customer Support Manager to manage client relationships and ensure exceptional service delivery. The role involves responding to client inquiries through calls and chats while identifying vulnerable clients for appropriate support. The ideal candidat

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact.

A leading company in IT services is seeking an experienced IT Support Manager for their London office. You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. Join a supportive environment that encourages gr

Customer Support Manager - Transact. Customer Support Manager - Transact. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

A global fan experience company in Greater London is seeking a Customer Solutions Manager to lead a team and ensure high service standards. Candidates should have experience in omni-channel support, proven customer service skills, and the ability to thrive in a fast-paced environment. This role invo

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A consumer finance company in the UK is seeking a Customer Account Manager to assist customers in obtaining loans. This role involves helping customers through the loan lifecycle, requiring strong communication and customer service skills. Ideal candidates will have a customer-focused mindset and en

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho thrives on ownership, leadership, and deliveri

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

A global fan experience company is seeking a Customer Solutions Manager in Greater London. The role involves leading a team to ensure high service standards by engaging with customers via phone, email, and social media. Candidates should have experience in Omni-channel support and strong problem-sol

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

A leading customer service company in London seeks a digital-savvy Junior Account Manager. Ideal candidates will have strong communication skills and experience in customer service. Benefits include wellness events, social activities, and a supportive team environment.

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. We are looking for someone who is customer obsessed and commercially astute, and who understands the power of goo

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Effectively responding to all Customer Service responses, including social media, live chat, email support and booking system alterations. Confidence in training a

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. We are looking for someone who is customer obsessed and commercially astute, and who understands the power of goo

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, includ

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid