Customer support jobs in Caerphilly - Page 2Create job alerts

The Role * Lead and support the Internal Support Team on a day to day basis * Deliver excellent service to clients both external and internal * Monitor and achieve internal and external KPIs * Coach team members through side by side sessions * Support Personal Development Plans and te

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

Previous experience in customer service or support roles is highly desirable. Familiarity with CRM systems and customer support software is an advantage. The role focuses on supporting Italian-speaking clients and delivering exceptional customer service across phone, email, and chat.

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

We’re seeking a Customer Support Technician to join our team and support the operational performance of hardware and software for Surgical Science simulators at customer sites and within our demo fleet. Work independently and proactively to provide technical and phone support to healthcare custome

Your role will include smaller pieces of work and changes, escalating support issues, helping with customer account issues and training the customer service team. Every Cloud are currently seeking a Business Central Customer Service / Support Consultant for one of our Microsoft Partner clients. Busi

A customer service provider in the UK is seeking a call centre agent to join their team. Responsibilities include delivering excellent customer service via phone, email, and live chat. The company offers a competitive salary and flexible remote working conditions to support a healthy work-life balan

We’re looking for a detail-driven Quality Coordinator to support and strengthen our Quality Management System. This is a hands-on role at the heart of the business — maintaining electronic quality systems, driving data insights, supporting audits, and working cross-functionally to ensure complia

A leading UK-based service provider is seeking a Business Customer Service Engineer to join their frontline support team. In this full-time role, you will deliver exceptional service to business customers, ensuring efficient resolution of requests and issues. Ideal candidates will possess strong cus

A leading vehicle repair company in the United Kingdom is seeking Customer Consultants to enhance customer satisfaction and ensure a smooth experience. You will be responsible for updating customers, sourcing vehicle parts, and working collaboratively with the team. Essential qualifications include

As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Hi, I'm Debbie, a Technical Support Manager at Customer. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable

A waste management company in the United Kingdom is seeking a Customer Service Representative to manage inbound and outbound calls, process sales, and provide excellent customer service. The ideal candidate will possess strong IT skills, experience in customer service, and a commitment to supporting

We're looking for a Customer Success Operator to deliver fast, friendly, and reliable support to players and server owners around the world. Background in game server hosting, customer support, or the broader gaming industry. In this role, you'll handle customer tickets covering technical troublesho

A fast-growing fintech company in Cardiff seeks a Team Lead for their Customer Support team. The role involves leading a team of 10 agents to drive performance and ensure exceptional customer outcomes.

A language services provider is seeking a Customer Service Representative to join their team in Cambridge. This hybrid role involves establishing customer needs for interpreting assignments, sourcing suitable interpreters, and managing communication with clients. Ideal candidates will have experienc

A global leader in industrial bolting systems is seeking passionate individuals to join their Customer Service team in the UK. The position offers a supportive environment with clear pathways for career development, competitive salary, and employee benefits, making it an excellent opportunity for gr

A leading compliance solutions provider in Cardiff is seeking a Customer Support Technician to ensure customers have an exceptional experience with innovative HR solutions.

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. Ideal candidates will have 4-7 years of experience with support tools, familiarity with modern development tools, and a passion for technolog

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

Junior Customer Support Associate. Customer Support Team, helping to drive improved member outcomes and engagement across our programme. Positive and supportive team player.

Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast‑paced or tech‑driven environment. This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational eff

Customer Support Virtual Assistant. Shifts may vary depending on customer support requirements, including part-time or full-time options. Customer Support Virtual Assistant – Chat & Email Handling.

A telecommunications company is seeking a Call Centre Agent to deliver exceptional customer service through various channels such as phone, email, and live chat. The successful candidate will resolve customer queries promptly and accurately, taking ownership of cases and ensuring high standards of s

A leading UK retailer is seeking a Customer Assistant to join their team. The role involves maintaining stock levels and providing excellent customer service while ensuring the store remains tidy and organized. Ideal candidates will have strong communication skills, a customer-focused mindset, and t

Tier 2 Customer Support Engineer. You own complex issues end-to-end, support live production systems, and make sure customers stay operational. This role blends deep technical troubleshooting, customer-facing responsibility, and close collaboration with Field Service, R&D, and Operations.

We’re looking for a Software Engineer to join our Level 3 Customer Support team, dedicated to a single UK government customer. Do you enjoy solving complex technical challenges that make a real-world impact? Are you energized by working closely with customers and seeing your solutions in action? W

Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. Lead and support the Internal Support Team on a day to day basis. Previous team leader or s

A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat. This fully remote role requires at least 3 years of experience in a customer-facing position.

A reputable organisation is seeking a Customer Support Team Leader in Cardiff to manage the Internal Support Team and ensure exceptional service delivery. Prior team leader experience in customer support or a related field is essential. Responsibilities include leading the team, monitoring KPIs, coa

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

We’re seeking a Customer Support Technician to join our team and support the operational performance of hardware and software for Surgical Science simulators at customer sites and within our demo fleet. Previous and proven experience in a relevant technical customer support role. Work independentl

A reputable food manufacturer in the UK seeks a Technical Support Manager to serve as the key technical contact for customers and suppliers. This position offers hybrid working and the opportunity to develop within a supportive team. The ideal candidate has a degree in Food Science, strong communica

A leading supermarket chain is looking for a Customer Service Assistant at its One Stop store in Wales. The role involves helping customers, managing store tasks, and ensuring a welcoming environment. This position supports flexible working and provides opportunities to engage in community initiativ

This role involves supporting Retailers and stakeholders, handling service requests, and delivering excellent customer service. The candidate must possess strong communication skills and experience in customer service, along with proficiency in Microsoft Office tools.

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap

A growing fintech company in Cardiff is seeking a Customer Service Representative to support small business owners through various communication channels. The ideal candidate will have at least 2 years of customer service experience, excellent communication skills, and a proactive approach.

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. Ideal candidates will be fluent in German and possess strong customer service skills.

A leading housing organization is seeking a Customer Service Advisor to join their homebased team in the North West.

After 30 days, you'll start to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. Customer support experience ideally in the monitoring, observability, or data pipeline space. You'll learn about our product, our customers, our current supp

A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers.

A global technology company is seeking a highly skilled Customer Support Engineer to ensure customer satisfaction and retention. This role requires over 7 years of experience in customer support within cloud or networking environments. You will be responsible for resolving customer issues promptly a

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Experience incustomer service or tech support (broadband experience a plus).

This role involves conducting stock counts and gap scans using in-store technology, contributing significantly to the customer experience. Ideal candidates are team players who enjoy supporting various store functions and have a helpful approach. The position offers fully flexible shifts and numerou

A leading communication platform in the UK is seeking a Technical Support Engineer to enhance customer experience by solving technical problems and offering support via email and live chat.