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Senior CRM Executive £30,000 - £35,000 Hybrid - Lancashire (3x days per week) This is a great opportunity for a CRM specialist ready to step up and take real ownership. You will shape lifecycle strategy, build automated journeys from scratch, and influence how this established retail brand connects with millions of customers across email, SMS, and direct mail. The Company They are a long-standing retail business with a strong national presence and a highly successful digital offering. Customer experience sits at the heart of their strategy, and CRM is a key driver of growth. Their team is small, collaborative, and focused on delivering high-quality, insight-led customer communications. With strong recent performance and continued investment, the business offers a stable and supportive environment to progress your CRM career. The Role As Senior CRM Coordinator, you will play a pivotal role in both strategy and execution. You will • Lead CRM planning across email, SMS, and direct mail, • Develop lifecycle and automated journeys, owning campaigns from concept to delivery, • Manage day-to-day campaign operations across all CRM channels, • Analyse performance data and provide actionable recommendations, • Ensure smooth BAU activity while prioritising your workload effectively, • Support broader team initiatives and contribute to an evolving CRM roadmap Your Skills and Experience You will bring • Strong commercial experience in CRM or digital marketing environments, • Confident end-to-end campaign development skills, • Direct mail campaign experience, • Proficiency in Excel and comfortable interpreting customer and campaign data, • The ability to analyse performance and translate insights into actionable improvements, • A proactive mindset and comfort with owning and prioritising tasks What They Offer • Competitive salary -£30,000 - £35,000, • Hybrid working and a supportive team culture, • Opportunities to deepen your CRM strategy and automation expertise, • Clear progression pathways within a growing and well-established organisation How to Apply If this sounds like the next step you are looking for, send your CV to or apply below and I will be in touch.

Senior CRM Coordinator Salary: £30,000–£33,000 Location: Blackpool (hybrid – 3 days onsite) A well-established UK retail business is looking to hire a Senior CRM Coordinator to support and develop its CRM activity across email, SMS, and direct mail. This role is hands-on and suited to someone looking to take the next step in their CRM career, with responsibility for day-to-day execution as well as contributing to CRM strategy. You’ll work closely with CRM and marketing stakeholders, focusing particularly on lifecycle and automated campaigns. Key Responsibilities • Deliver and optimise CRM campaigns across email, SMS, and direct mail, • Support the build and ongoing optimisation of lifecycle and automated journeys, • Own CRM campaign planning and execution from brief to delivery, • Produce reporting and analysis to track performance and inform decisions, • Work closely with wider marketing and digital teams Experience Required • Minimum 2 years’ experience in a CRM or lifecycle marketing role, • Hands-on experience with CRM or ESP platforms (e.g. Bloomreach or similar), • Strong Excel skills and confidence working with campaign data, • Experience using analytics tools such as Google Analytics, • Background in retail, ecommerce, or multi-channel environments preferred Apply via the link if interested!

We are seeking an organised and detail-driven Asset Data Coordinator to support the accurate management of assets, planned maintenance activities, and data quality within our CAFM environment. High attention to detail with a strong process mindset and commitment to data accuracy. Manage asset and PP

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