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OVERVIEW The Digital Account Manager plays a critical role in driving client retention and account growth through exceptional client service. The role is responsible for building strong, long-lasting client relationships by ensuring excellence in delivery, clear communication, and strategic guidance. With expertise in digital marketing, the Digital Account Manager leads the planning and execution of international digital marketing campaigns, ensuring client objectives are met with measurable success. They are strategic, data-driven, and client-focused, with the ability to explain digital marketing concepts clearly to clients and colleagues. DESCRIPTION • Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, Social Media, Content Creation, Content Marketing and more as relevant to the role, • Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s), • Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success, • Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners, • Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance, • Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s), • Manage budgets and account health aligned to company metrics in collaboration with Production teams., • Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients, • Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor REQUIRED SKILLS • Superior written and spoken communication skills in English, • Independent, self-motivated, results-oriented and dynamic with careful attention to detail, • Exceptional problem solving and critical thinking skills, • Ability to work effectively under pressure to meet tight deadlines and challenging goals, • Basic accounting, financial tracking of client budgets, • Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service, • Willingness to travel to offsite client or sales meetings as appropriate, • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings, • Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant, • Experience managing a book of business with financial targets, and budgeting marketing/media plans, • Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels REQUIRED EXPERIENCE AND QUALIFICATIONS • Minimum Bachelor’s degree or its equivalent in marketing, communications, journalism or other related, • Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs, • Minimum 3 years of digital marketing agency experience, preferably in a client facing role, • Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint DESIRED SKILLS AND EXPERIENCE • Experience managing and/or servicing international accounts/clients, • Knowledge of a second language, • Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs, • Vertical specialization in Life Sciences, Travel, Finance, and/or B2B, • Experience working on new business initiatives and/or agency pitch teams, • Experience managing Enterprise level clients

The Alpha Professional Services team in EMEA is looking for a qualified individual to manage our environment and data strategy workstream at client level. This individual must bring strong experience in end-to-end environment strategy, architecture and workflow design, data analysis and business sys

You’ll lead data diligence and strategy efforts, drive portfolio-wide data maturity, and ensure data becomes a true strategic lever for business growth and operational excellence. Experience of 7–15 years in data strategy consulting or financial services transformation. Proven experience in data

A global financial services firm in Greater London is seeking a qualified individual to manage environment and data strategy programs at a client level.

This role requires strong data analysis skills and experience in coordinating bids.

A leading technology firm in Greater London seeks a Data Architect to develop and implement innovative data solutions. This senior role involves working with C-level stakeholders to define data strategies and architect scalable data processing solutions. The ideal candidate has extensive experience

A leading media agency in Greater London is seeking an experienced Account Planner to enhance their expertise in media planning.You will work across a range of award-winning brands, contributing to strategic planning and the delivery of multichannel campaigns.The ideal candidate has a strong backgro

You’ll lead data diligence and strategy efforts, drive portfolio-wide data maturity, and ensure data becomes a true strategic lever for business growth and operational excellence. Conduct data maturity assessments across portfolio companies, identifying opportunities to enhance data capabilities.

Engineering Consultant (Through Life Data Strategy). Working at the forefront of a major growth area for BAE Systems, you will lead the development of a through‑life data strategy that ensures the business is positioned for long‑term success. As the fleet enters service, our focus is shifting fr

As the Regional Product Strategy Lead for the AI Data Platform (AIDP), you will drive commercial success, partner strategy, and technical evangelism for Oracle’s next‑generation AI‑driven data product line across UK & Western Europe. Deep technical proficiency in lakehouse architectures, data

A global financial services firm in Greater London is seeking a qualified individual to manage environment and data strategy programs at a client level.

A leading project solutions provider is seeking an Associate Director Data Analyst to oversee analytical delivery and shape the analytics strategy. The ideal candidate will have significant leadership experience in analytics, strong commercial acumen, and proficiency in Microsoft's data ecosystem.

This role will focus on developing and implementing an enterprise-wide information management strategy aligned with compliance.

Lead creation and delivery of internal and client facing documents (strategy documents, playbooks, architecture documentation, data insights etc. The Alpha Professional Services team in EMEA is looking for a qualified individual to manage our environment and data strategy workstream at client level.

A strong understanding of Data Strategy, Data Management, and Data Analytics principles, and one or more of several common Data Management methodologies and capability models (e. Capco’s global Data Practice team of 800+ data practitioners enables financial institutions to become data-driven by he

A recruitment agency is seeking an SEO Specialist to optimize their website and content for search engines.The role includes developing and executing SEO strategies, performing technical audits, and collaborating with various teams to enhance online visibility.Ideal candidates will have 2–5 years

A global leader in PR and marketing technology is looking for a skilled data analyst to join their Professional Services team. Ideal candidates have a strong foundation in data analysis, social media marketing, and are confident in client communications.

The role involves managing teams and driving innovation in data solutions for clients.

A dynamic project solutions firm in London is seeking an Associate Director Data Scientist to lead AI delivery across client programs. The ideal candidate will have extensive leadership experience in AI and data science, along with a strong commercial background.

We’re hiring for the Data Strategy Consultant – Europe on our Sales Team at Semrush. Data Strategy Consultant - Europe. Proactively connect to AE counterparts to identify priority opportunities and outreach strategy.

The ideal candidate will have extensive experience in BI strategy execution and proven team leadership.

A leading defense and aerospace company in the UK is seeking an Engineering Consultant to drive through-life data strategies for submarine programmes.

A recruitment agency is looking for a skilled SEO Specialist to enhance their online presence.You will optimize content for better search engine visibility, implement SEO strategies, and work alongside teams in content and web development.Ideal candidates have 2-5 years of SEO experience and knowled

An innovative AI company based in the UK is seeking a skilled Technical Program Manager to lead human data annotation operations. Responsibilities include developing data strategies, executing annotation campaigns, and establishing robust quality control processes.

Are you ready to be part of something big? We’re hiring for the Data Strategy Consultant - Europe on our Sales Team!. Proactively connect to AE counterparts to identify priority opportunities and outreach strategy. Background in Solutions selling, big data, Market Research, Solutions Engineering.

A leading cloud solutions provider in the United Kingdom is seeking a highly accomplished Solution Director, Analytics & AI to lead the design and sales of generative AI and data modernization solutions. The role requires engagement with C-level stakeholders and a deep understanding of both AI and d

Financial Data Manager – Elite 3E, SQL, Power BI, Data Strategy, Data Integrity - Global. You’ll need to be passionate about data and realising its value, with strong data analysis experience (specifically finance data) combined with excellent communications and stakeholder engagement skills to

A government regulatory body in the UK is seeking a Chief Data Officer to transform its data landscape and implement a comprehensive data strategy. The role involves leading data initiatives, ensuring data governance, and fostering a data-driven culture across the organization. Ideal candidates will

A leading broadcast media organization in the UK is seeking a Data Director on a 9-month FTC to lead its data strategy and improve data capability. The ideal candidate will have a strong background in designing data operating models, ensuring effective delivery of data products, and fostering collab

The role involves data analysis, strategy development for net zero initiatives, and attending client meetings.