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Role Title: Strategic Workforce Planning Analyst End Date: 6 months Rate: £20.00 pay – Umbrella only Location: Plymouth – Hybrid working model Clearance: BPSS required to start. Must be eligible to undergo SC Clearance. Role Purpose The Strategic Workforce Planning (SWP) Analyst provides data‑driven insight and modelling to ensure the organisation has the right people, with the right skills, in the right roles, at the right time. The role supports long‑term strategic planning through workforce analytics, scenario modelling, and evidence‑based recommendations that inform organisational design, talent strategy, capability development, and financial planning. Key Responsibilities Workforce Analytics & Insights • Analyse workforce data (e.g., headcount, turnover, skills, demographics, recruitment trends) to identify patterns, risks, and opportunities., • Build dashboards, reports, and visualisations to support strategic decision‑making., • Support the development and execution of multi‑year strategic workforce plans aligned to organisational strategy., • Conduct gap analyses to compare current workforce and future skill requirements., • Model scenarios related to growth, transformation, automation, and organisational change., • Run “what‑if” scenarios to assess future workforce risks and resourcing needs., • Use quantitative modelling to test assumptions around demand, skills, attrition, and productivity., • Partner with HR Business Partners, Finance, Organisational Development, and senior leaders to capture business insights., • Communicate complex data in a clear, compelling narrative tailored to different audiences., • Maintain governance processes for workforce planning cycles., • Produce strategic workforce reports for Executives, Boards, and planning committees., • Ensure data integrity, quality, and consistency across systems and reporting processes. Skills & Experience Essential • Strong analytical and quantitative skills with the ability to interpret complex datasets., • Experience in workforce planning, HR analytics, business analytics, or strategic planning., • Proficiency in data tools (e.g., Excel, Power BI/Tableau, HRIS reporting tools)., • Knowledge of modelling techniques such as forecasting, scenario analysis, and trend modelling., • Ability to translate data insights into strategic recommendations., • Experience in organisational design, capability frameworks, or skills analysis., • Knowledge of financial planning and resourcing models., • Understanding of labour market dynamics and external workforce trends., • Experience in transformation or change‑heavy environments. Behavioural Competencies • Strategic thinking – sees big‑picture implications and connects workforce insights to organisational strategy., • Critical analysis – challenges assumptions and provides evidence‑based advice., • Collaboration – builds strong partnerships across HR and the wider organisation., • Influencing – able to guide decision‑makers and shape conversations with senior stakeholders., • Curiosity & continuous improvement – proactive in seeking new data sources, methods, and tools. Typical Outputs • Workforce forecasts and scenario models, • Strategic workforce plans and capability analyses, • Skills and role segmentation frameworks, • Monthly/quarterly workforce dashboards, • Business cases for workforce interventions

Work closely with the Group CRM Manager to support wider CRM strategy. We’re looking for a creative, data-driven, and detail-focused CRM Executive to join a busy and collaborative marketing team. Own and deliver CRM campaigns across email and SMS from start to finish.

Marketplace New Business Lead | Plymouth | Salary up to £35k Basic We are partnering with a fast growing, multi channel retail business that continues to invest heavily in its ecommerce and marketplace offering. As part of this growth, the business is looking to appoint a commercially driven Marketplace New Business Lead to support the expansion of its third-party marketplace, driving seller acquisition and building a high-quality partner network across Home, Garden and DIY categories primarily. The Marketplace New Business Lead will play a key role in growing the marketplace by identifying, recruiting and onboarding new sellers across priority categories. This is a commercially focused role, responsible for building a strong pipeline, managing the full sales cycle and ensuring new partners are set up for long term success. Key Responsibilities Identify and acquire new sellers across key categories, aligned to marketplace growth strategy Build and manage a pipeline of prospective partners, from initial outreach through to onboarding Lead the full sales cycle including pitching, negotiation and contract closure Develop compelling value propositions to attract high-quality sellers Conduct market and competitor analysis to identify opportunities and gaps Manage seller onboarding, ensuring a smooth and efficient introduction to the platform Ensure all sellers meet compliance and regulatory standards Support new sellers through the initial onboarding period to drive early success Collaborate with internal teams across trading, marketing and operations to ensure alignment Manage product onboarding and ensure accurate and timely listings Track and report on performance metrics including acquisition, revenue and seller performance Represent the business at industry events, trade shows and networking opportunities Continuously refine processes to improve onboarding and seller experience About You Proven background in business development, sales or partner acquisition within ecommerce or marketplace environments Strong commercial mindset with the ability to identify and convert new opportunities Experience managing end to end sales cycles and building pipelines Understanding of marketplace models and seller onboarding processes Confident working with data and reporting tools to drive decision making Strong communication and negotiation skills Highly organised with the ability to manage multiple priorities Collaborative approach with experience working cross functionally Comfortable operating in a fast paced, performance-driven environment Experience with marketplace platforms or tools is beneficial Join a business investing heavily in ecommerce and marketplace growth Opportunity to take ownership of new business strategy within a high growth channel Work in a commercially focused, collaborative environment Play a key role in scaling a marketplace function Competitive salary and benefits package Apply today to find out more! BH35837

Marketplace New Business Lead | Plymouth | Salary up to £35k Basic We are partnering with a fast growing, multi channel retail business that continues to invest heavily in its ecommerce and marketplace offering. As part of this growth, the business is looking to appoint a commercially driven Marketplace New Business Lead to support the expansion of its third-party marketplace, driving seller acquisition and building a high-quality partner network across Home, Garden and DIY categories primarily. The Marketplace New Business Lead will play a key role in growing the marketplace by identifying, recruiting and onboarding new sellers across priority categories. This is a commercially focused role, responsible for building a strong pipeline, managing the full sales cycle and ensuring new partners are set up for long term success. Key Responsibilities Identify and acquire new sellers across key categories, aligned to marketplace growth strategy Build and manage a pipeline of prospective partners, from initial outreach through to onboarding Lead the full sales cycle including pitching, negotiation and contract closure Develop compelling value propositions to attract high-quality sellers Conduct market and competitor analysis to identify opportunities and gaps Manage seller onboarding, ensuring a smooth and efficient introduction to the platform Ensure all sellers meet compliance and regulatory standards Support new sellers through the initial onboarding period to drive early success Collaborate with internal teams across trading, marketing and operations to ensure alignment Manage product onboarding and ensure accurate and timely listings Track and report on performance metrics including acquisition, revenue and seller performance Represent the business at industry events, trade shows and networking opportunities Continuously refine processes to improve onboarding and seller experience About You Proven background in business development, sales or partner acquisition within ecommerce or marketplace environments Strong commercial mindset with the ability to identify and convert new opportunities Experience managing end to end sales cycles and building pipelines Understanding of marketplace models and seller onboarding processes Confident working with data and reporting tools to drive decision making Strong communication and negotiation skills Highly organised with the ability to manage multiple priorities Collaborative approach with experience working cross functionally Comfortable operating in a fast paced, performance-driven environment Experience with marketplace platforms or tools is beneficial Join a business investing heavily in ecommerce and marketplace growth Opportunity to take ownership of new business strategy within a high growth channel Work in a commercially focused, collaborative environment Play a key role in scaling a marketplace function Competitive salary and benefits package Apply today to find out more! BH35837 TPBN1_UKTJ

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have an opening for a Senior Planner to join VolkerStevin on our long term framework in Plymouth, this is a fantastic opportunity for a senior Planner to join our team, be involved in major Civil Engineering projects and further your career. If you are a Planner looking for your next step you would also be considered. Overview: Under the supervision of the Planning Manager and Project lead to be responsible for implementing the requirements of the project planning/programme requirements in accordance with the VolkerStevin Planning Standards, ensuring compliance with the business management systems. The role may also have aspects of team management as and when required. A key part of the role is to establish and maintain positive and effective relationships with the project team, customer, supply chain and the wider planning community, becoming an integrated member of the project team. Key Accountabilities: Responsible at TENDER STAGE to the Planning Manager and Bid Manager for the range of activities involved in the project planning life cycle, which includes: Ensuring that the programme content is functionally compliant with the planning procedures and guidance Identifying planning scope, programme constraints and contract requirements Identifying major quantities and factors that may affect the programme Establishing and agreeing construction outputs, project calendars and working hours with operational support and Estimator Develop key methods of construction, sequencing, installation and commissioning works and agree with operational support and the Bid Team Producing and documenting the planning deliverables including tender planning worksheet, presentations, reports and drive the planning philosophy/strategy Produce the Tender Programme and supporting information in accordance with the tender requirements Actively value engineering alternatives and identify risks/opportunities Generation of time risk quantum and strategy for delivery stage for approval by the Planning Manager/Bid Manager Reconciling VolkerStevin and sub-contract plant/labour and major material elements with the EstimatorIn addition to the above, at CONTRACT STAGE the Planner is accountable to the Planning Manager and Project Lead for: Ensuring that the Contract Programme is produced, managed and maintained in accordance with the VolkerStevin Planning Standards The overall planning strategy and the timing/sequence of the contract programme activities Maintaining the planning deliverables in the timeframe agreed with the Project Team. These include monthly contract programme updates, monthly programme reporting and submission documentation The issue and communication of the Contract Programme to the Project Lead for onward issue to Client and Project Team Ensuring that all other planning and programming necessary for the execution of the contract is properly undertaken Lead the collaborative planning sessions with the project team Drive change control and recovery through the administration of the contract requirements Update information for design and procurement schedules Actively manage production of as built data to update progress and productivity metrics to include in progress updates Analyse productivity trends and use to influence the forward planning of the project Implement the time risk strategy through out delivery in accordance with the agreed planning strategy Expedite the production of change programmes and drive resolution with the project team Completes planners reports and monthly dashboard requirements on time and actions the output About you A Degree or HND in a relevant subject is desirable, as is Professional membership of one or more of the following: RICS/CIOB/RIBA/ICE/CIBSE. Construction Knowledge - Have a broad knowledge of various construction methods and techniques Risk & Opportunity - Be able to develop the project time risk strategy and seek opportunity Commercial Knowledge - Have practical experience of various contract and programme/planning requirements within contract Results Driven - Demonstrates a passion and excitement for their work. Tackle problems head on and work to resolve without delay If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-DL1

Role Title: Strategic Workforce Planning Analyst End Date: 6 months Rate: £20.00 pay - Umbrella only Location: Plymouth - Hybrid working model Clearance: BPSS required to start. Must be eligible to undergo SC Clearance. Role Purpose The Strategic Workforce Planning (SWP) Analyst provides data‑driven insight and modelling to ensure the organisation has the right people, with the right skills, in the right roles, at the right time. The role supports long‑term strategic planning through workforce analytics, scenario modelling, and evidence‑based recommendations that inform organisational design, talent strategy, capability development, and financial planning. Key Responsibilities Workforce Analytics & Insights Analyse workforce data (e.g., headcount, turnover, skills, demographics, recruitment trends) to identify patterns, risks, and opportunities. Build dashboards, reports, and visualisations to support strategic decision‑making. Conduct forecasting of labour supply and demand using modelling techniques.Strategic Workforce Planning Support the development and execution of multi‑year strategic workforce plans aligned to organisational strategy. Conduct gap analyses to compare current workforce and future skill requirements. Model scenarios related to growth, transformation, automation, and organisational change. Provide recommendations on workforce interventions such as talent pipelines, reskilling, strategic hiring, and organisational design.Data Modelling & Scenario Planning Run "what‑if" scenarios to assess future workforce risks and resourcing needs. Use quantitative modelling to test assumptions around demand, skills, attrition, and productivity. Work collaboratively with Finance to align workforce forecasts with budget planning.Stakeholder Engagement Partner with HR Business Partners, Finance, Organisational Development, and senior leaders to capture business insights. Communicate complex data in a clear, compelling narrative tailored to different audiences. Support directorates with workforce planning capability building and tools.Reporting & Governance Maintain governance processes for workforce planning cycles. Produce strategic workforce reports for Executives, Boards, and planning committees. Ensure data integrity, quality, and consistency across systems and reporting processes.Skills & Experience Essential Strong analytical and quantitative skills with the ability to interpret complex datasets. Experience in workforce planning, HR analytics, business analytics, or strategic planning. Proficiency in data tools (e.g., Excel, Power BI/Tableau, HRIS reporting tools). Knowledge of modelling techniques such as forecasting, scenario analysis, and trend modelling. Ability to translate data insights into strategic recommendations. Excellent communication and storytelling skills.Desirable Experience in organisational design, capability frameworks, or skills analysis. Knowledge of financial planning and resourcing models. Understanding of labour market dynamics and external workforce trends. Experience in transformation or change‑heavy environments.Behavioural Competencies Strategic thinking - sees big‑picture implications and connects workforce insights to organisational strategy. Critical analysis - challenges assumptions and provides evidence‑based advice. Collaboration - builds strong partnerships across HR and the wider organisation. Influencing - able to guide decision‑makers and shape conversations with senior stakeholders. Curiosity & continuous improvement - proactive in seeking new data sources, methods, and tools.Typical Outputs Workforce forecasts and scenario models Strategic workforce plans and capability analyses Skills and role segmentation frameworks Monthly/quarterly workforce dashboards Business cases for workforce interventions

An exciting opportunity has arisen for a Seller Account Executive to join a fast-growing and ambitious retail business at its Head Office in Plymouth. This role is ideal for someone with a strong interest in e-commerce and marketplaces, looking to develop their career in a dynamic and fast-paced environment. You will be responsible for managing a portfolio of marketplace sellers, supporting their growth and performance while ensuring a high-quality seller experience. Acting as the first point of contact, you will play a key role in day-to-day seller operations, relationship management and continuous improvement initiatives. Key Responsibilities Manage relationships with a portfolio of marketplace sellers, focusing on performance optimisation, sales growth, and retention. Support sellers in aligning with overall marketplace product strategy and business objectives. Identify opportunities to improve product visibility, expand product ranges, and drive sales performance. Conduct regular performance reviews and provide data-driven insights and recommendations. Deliver enhanced support to key sellers through proactive engagement and tailored guidance. Ensure seller compliance with platform policies, as well as legal and regulatory requirements. Coordinate promotional activity, pricing updates, and campaign execution. Collaborate with internal teams (e.g. Marketing, Finance, Operations, New Business) to resolve issues and improve processes. Optimise product listings, including content, pricing, and availability. Monitor seller performance metrics such as order flow, stock levels, and service standards. Act as the first point of contact for seller queries, ensuring timely and effective resolution. Manage support tickets via internal systems, maintaining clear and consistent communication. Assist with onboarding new products and sellers, ensuring accuracy and efficiency. Analyse marketplace data and produce reports to support decision-making. Identify recurring issues and contribute to continuous improvement of marketplace processes and functionality. Support resolution of customer service issues and returns in collaboration with relevant stakeholders. Skills & Experience 02 years experience or a strong interest in e-commerce or marketplace environments (including internships or academic work). Strong analytical skills with proficiency in Microsoft Excel (formulas, data analysis, reporting). Excellent communication and problem-solving abilities. Ability to manage multiple tasks, prioritise workload, and meet deadlines in a fast-paced environment. Experience working cross-functionally with operational or technical teams is advantageous. Additional Information This is a fantastic opportunity to join a growing business where you can develop your skills in marketplace operations, seller management, and e-commerce strategy. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. For an informal chat please phone 01752 252533 and ask for Laura. Many thanks for your interest. TPBN1_UKTJ

An exciting opportunity has arisen for a Seller Account Executive to join a fast-growing and ambitious retail business at its Head Office in Plymouth. This role is ideal for someone with a strong interest in e-commerce and marketplaces, looking to develop their career in a dynamic and fast-paced environment. You will be responsible for managing a portfolio of marketplace sellers, supporting their growth and performance while ensuring a high-quality seller experience. Acting as the first point of contact, you will play a key role in day-to-day seller operations, relationship management and continuous improvement initiatives. Key Responsibilities • Manage relationships with a portfolio of marketplace sellers, focusing on performance optimisation, sales growth, and retention., • Support sellers in aligning with overall marketplace product strategy and business objectives., • Identify opportunities to improve product visibility, expand product ranges, and drive sales performance., • Conduct regular performance reviews and provide data-driven insights and recommendations., • Deliver enhanced support to key sellers through proactive engagement and tailored guidance., • Ensure seller compliance with platform policies, as well as legal and regulatory requirements., • Coordinate promotional activity, pricing updates, and campaign execution., • Collaborate with internal teams (e.g. Marketing, Finance, Operations, New Business) to resolve issues and improve processes., • Optimise product listings, including content, pricing, and availability., • Monitor seller performance metrics such as order flow, stock levels, and service standards., • Act as the first point of contact for seller queries, ensuring timely and effective resolution., • Manage support tickets via internal systems, maintaining clear and consistent communication., • Assist with onboarding new products and sellers, ensuring accuracy and efficiency., • Analyse marketplace data and produce reports to support decision-making., • Identify recurring issues and contribute to continuous improvement of marketplace processes and functionality., • Support resolution of customer service issues and returns in collaboration with relevant stakeholders. Skills & Experience • 0–2 years’ experience or a strong interest in e-commerce or marketplace environments (including internships or academic work)., • Strong analytical skills with proficiency in Microsoft Excel (formulas, data analysis, reporting)., • Excellent communication and problem-solving abilities., • Ability to manage multiple tasks, prioritise workload, and meet deadlines in a fast-paced environment., • Experience working cross-functionally with operational or technical teams is advantageous. Additional Information This is a fantastic opportunity to join a growing business where you can develop your skills in marketplace operations, seller management, and e-commerce strategy. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button. For an informal chat please phone (phone number removed) and ask for Laura. Many thanks for your interest

Pertemps is proud to be recruiting on behalf of our client Full-Time | Permanent | A high-impact role within a growing business Are you commercially sharp, trend-aware and ready to take ownership of a thriving product category? Pertemps is partnering with our client to find a Plant Buyer who can bring fresh ideas, strategic thinking and real energy to their expanding business. This is an exceptional opportunity for someone who wants to shape seasonal ranges, influence buying strategy and work closely with suppliers across the UK and Europe. If you thrive in a fast-paced environment and love combining creativity with commercial focus, this role offers the perfect platform. Role Responsibilities Lead the development of the seasonal plant category, driving sales, managing stock levels and delivering strong margins. Build and maintain strong relationships with suppliers across the UK and Europe, including regular communication and site visits. Negotiate pricing, quality and terms confidently to secure outstanding value without compromising on product standards. Manage and plan delivery schedules throughout the season, ensuring full compliance with plant import regulations and domestic requirements. Respond quickly to seasonal changes, anticipate risks and implement solutions to maintain availability and minimise wastage. Monitor market trends, customer buying behaviour and competitor activity, analysing data and recommending improvements. Develop annual promotional plans in collaboration with the Marketing and Social Media teams. Work closely with the wider Gardens department to align the plant category with broader commercial goals. About You Proven retail buying experience, ideally within seasonal, perishable or fast-moving categories. Strong commercial awareness and negotiation skills with excellent attention to detail. Confident analysing trends, forecasting demand and identifying opportunities for growth. Highly organised with clear communication skills and a proactive, solutions-focused mindset. Comfortable in a fast-paced environment and able to manage multiple priorities. Strong IT skills, including Microsoft Office. Enjoy working as part of a team but capable of driving projects independently. Willing to travel across the UK and Europe for trade shows, supplier meetings and store visits. What You’ll Gain A collaborative team environment where your ideas and initiative are genuinely valued. Real opportunities for growth and professional development within a successful and expanding business. Employee discounts across a wide range of products. Flexible start times and potential for hybrid working. Long service recognition and additional company benefits. Hours: Monday – Friday, 08:45am – 17:30pm Location: Plymouth, Devon

HM Land Registry are looking for Data Architects to join a growing data capability, supporting the delivery of major transformation programmes across the organisation. This role sits at the centre of how data is structured, governed and used across a large and complex organisation, supporting the delivery of digital services and ongoing transformation. £48,700 - £59,600 (depending on assessment), 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from 14 HMLR offices. About role HM Land Registry (HMLR) is continuing a major transformation programme, with a clear ambition to become the world's leading land registry for speed, simplicity and an open approach to data. This role sits at the centre of how HMLR manages and uses data across its services. You will be working across a complex and evolving data landscape, helping to shape how data is structured, governed and used to support both operational services and long-term transformation. You will operate across both business and technical areas, working with architecture, engineering and data teams to ensure that data is consistent, well-governed and aligned to organisational standards. The role involves supporting the definition of data strategy, contributing to design decisions and ensuring that data architecture is applied consistently across systems and services. About you You will have experience working with data in a technical or analytical environment, with an understanding of data modelling, governance and data management practices. You will be confident working with both technical and non-technical stakeholders, helping to shape data strategies and ensuring alignment with organisational standards. You will be able to undertake data impact assessments, analyse source systems and data flows, and present clear insights to support effective decision-making. You will also be comfortable working within established architectural frameworks, applying patterns and principles to solve business problems. Responsibilities Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality Essential skills Strong stakeholder communication skills, ability to work across technical and non-technical teams Experience in data profiling, source system analysis and presenting insights to support data use Understanding of data governance and assurance, ensure compliance and make recommendations Knowledge of data modelling principles, including creating, maintaining and updating data models Experience working with data standards and policies ensuring effective data management and integration Strong analytical and problem-solving skills, with the ability to identify trends, resolve issues and implement improvements Ability to contribute to data architecture and design decisions, working within established frameworks and aligning solutions to business needs Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically 3 days/week) , hours are flexible and condensed hours are an option. Locations available: Birkenhead, Croydon, Coventry, Durham, Weymouth, Gloucester, Kingston upon Hull, Leicester, Nottingham, Peterborough, Plymouth, Warton, Swansea, Telford. Salary Civil Service Grade: SEO Dependent upon assessment at interview your starting salary will be one of the following: - Developing - £48,700 - Proficient - £54,100 - Accomplished - £59,600 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Please apply with a Personal Statement alongside your CV. Follow to the application page for guidance on what to include. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you have experience working with data, with an understanding of data modelling, governance and architecture principles and are looking to apply this within a large, complex organisation where data is central to services and transformation, apply now or contact Zee in complete confidence TPBN1_UKTJ

Due to our client’s ambitious growth plans and continued success, we are looking for a dynamic New Business Lead to join the Marketplace team, based at Head Office in Plymouth. Role Overview As New Business Lead, you will be at the forefront of expanding the marketplace, responsible for identifying, recruiting, and onboarding new sellers. You’ll source sellers whose products align with key categories, customer demand, and long-term growth strategy. This is a commercially focused role requiring strong business acumen and a solid grasp of marketplace dynamics. You’ll build and manage a pipeline of sellers, assess potential partnerships, and ensure a seamless onboarding process. Working closely with the Marketplace Manager and wider teams, you will help new sellers succeed, driving category expansion, customer satisfaction, and the overall performance of the Marketplace. You will report directly to the Marketplace Manager. Key Responsibilities • Identify and recruit new sellers across priority categories in line with Marketplace strategy., • Develop and deliver acquisition strategies to meet new business growth targets., • Drive seller acquisition initiatives, from lead generation to contract closure., • Conduct competitor and market analysis to spot opportunities and trends., • Collaborate with the Marketplace Manager to prioritise high-potential categories., • Vet and onboard sellers, ensuring compliance with company, legal, and regulatory standards., • Provide hands-on support to sellers throughout their first 4–6 months, ensuring smooth integration., • Transition sellers to the Account Management team, highlighting key insights and opportunities., • Manage accurate and timely product onboarding processes., • Represent at trade shows and webinars, building awareness and attracting sellers., • Develop compelling pitches and value propositions to showcase the benefits of joining the Marketplace., • Track, manage, and report on KPIs, including acquisition metrics, revenue growth, and seller performance., • Deliver training and onboarding sessions for new sellers., • Use Zendesk to resolve seller queries and maintain high satisfaction levels., • Partner with marketing to create acquisition campaigns and support seller launches., • Lead and mentor team members, ensuring best practices and continuous process improvement. Essential Skills & Experience • 3–5+ years’ experience in business development, sales, or partner acquisition (marketplace/e-commerce/digital platform experience preferred)., • Proven ability to identify and seize commercial opportunities., • Degree preferred (not essential), with strong written, analytical, and numerical skills., • Strong commercial knowledge of retail and online selling., • Excellent communication, presentation, and negotiation skills., • Experience with seller onboarding and marketplace ecosystems desirable., • Proficiency in Microsoft Excel (formulas, reporting, data analysis)., • Highly organised with strong administrative and prioritisation skills., • Professional, collaborative, and a confident team player. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. VolkerStevin are recruiting for our long term framework in Devonport, we have a fantastic opportunity for a Senior Planner to join the team! Are you looking for your next challenge? We would also consider a Planner that is ready to make the next steps and further their career in Planning. Overview: Under the supervision of the Planning Manager and Project lead to be responsible for implementing the requirements of the project planning/programme requirements in accordance with the VolkerStevin Planning Standards, ensuring compliance with the business management systems. The role may also have aspects of team management as and when required. A key part of the role is to establish and maintain positive and effective relationships with the project team, customer, supply chain and the wider planning community, becoming an integrated member of the project team Key Accountabilities: Ensuring that the programme content is functionally compliant with the planning procedures and guidance Identifying planning scope, programme constraints and contract requirements Identifying major quantities and factors that may affect the programme Establishing and agreeing construction outputs, project calendars and working hours with operational support and Estimator Develop key methods of construction, sequencing, installation and commissioning works and agree with operational support and the Bid Team Producing and documenting the planning deliverables including tender planning worksheet, presentations, reports and drive the planning philosophy/strategy Produce the Tender Programme and supporting information in accordance with the tender requirements Actively value engineering alternatives and identify risks/opportunities Generation of time risk quantum and strategy for delivery stage for approval by the Planning Manager/Bid Manager Reconciling sub-contract plant/labour and major material elements with the Estimator Apply resource levelling techniques during programme production for labour, plant and materialsIn addition to the above, at CONTRACT STAGE the Planner is accountable to the Planning Manager and Project Lead for: Ensuring that the Contract Programme is produced, managed and maintained in accordance with the VolkerStevin Planning Standards The overall planning strategy and the timing/sequence of the contract programme activities Maintaining the planning deliverables in the timeframe agreed with the Project Team. These include monthly contract programme updates, monthly programme reporting and submission documentation The issue and communication of the Contract Programme to the Project Lead for onward issue to Client and Project Team Ensuring that all other planning and programming necessary for the execution of the contract is properly undertaken Lead the collaborative planning sessions with the project team Set up appropriate programme metrics to assist the delivery team to deliver the project timely, safely, to the correct quality and demonstrate improved productivity Drive change control and recovery through the administration of the contract requirements Actively manage production of as built data to update progress and productivity metrics to include in progress updates Analyse productivity trends and use to influence the forward planning of the project Implement the time risk strategy through out delivery in accordance with the agreed planning strategy Expedite the production of change programmes and drive resolution with the project team Completes planners reports and monthly dashboard requirements on time and actions the output About you A Degree or HND in a relevant subject is desirable, as is Professional membership of one or more of the following: RICS/CIOB/RIBA/ICE/CIBSE. Construction Knowledge - Have a broad knowledge of various construction methods and techniques Commercial Knowledge - Have practical experience of various contract and programme/planning requirements within contract Adaptability - Learns quickly and adapt positively to changing business and customer demands. They are energised by change Detailed knowledge of planning practices through different sectors - focusing on the benefits of different approaches Expert knowledge and experience of planning tools that are used in the industry Commercial and contact knowledge through different forms of contract - seen as the time and change experts in their sector Drive delivery of the programme and demonstrate productivity improvements If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-DL1

Due to our clients ambitious growth plans and continued success, we are looking for a dynamic New Business Lead to join the Marketplace team, based at Head Office in Plymouth. Role Overview As New Business Lead, you will be at the forefront of expanding the marketplace, responsible for identifying, recruiting, and onboarding new sellers. Youll source sellers whose products align with key categories, customer demand, and long-term growth strategy. This is a commercially focused role requiring strong business acumen and a solid grasp of marketplace dynamics. Youll build and manage a pipeline of sellers, assess potential partnerships, and ensure a seamless onboarding process. Working closely with the Marketplace Manager and wider teams, you will help new sellers succeed, driving category expansion, customer satisfaction, and the overall performance of the Marketplace. You will report directly to the Marketplace Manager. Key Responsibilities Identify and recruit new sellers across priority categories in line with Marketplace strategy. Develop and deliver acquisition strategies to meet new business growth targets. Drive seller acquisition initiatives, from lead generation to contract closure. Conduct competitor and market analysis to spot opportunities and trends. Collaborate with the Marketplace Manager to prioritise high-potential categories. Vet and onboard sellers, ensuring compliance with company, legal, and regulatory standards. Provide hands-on support to sellers throughout their first 46 months, ensuring smooth integration. Transition sellers to the Account Management team, highlighting key insights and opportunities. Manage accurate and timely product onboarding processes. Represent at trade shows and webinars, building awareness and attracting sellers. Develop compelling pitches and value propositions to showcase the benefits of joining the Marketplace. Track, manage, and report on KPIs, including acquisition metrics, revenue growth, and seller performance. Deliver training and onboarding sessions for new sellers. Use Zendesk to resolve seller queries and maintain high satisfaction levels. Partner with marketing to create acquisition campaigns and support seller launches. Lead and mentor team members, ensuring best practices and continuous process improvement. Essential Skills & Experience 35+ years experience in business development, sales, or partner acquisition (marketplace/e-commerce/digital platform experience preferred). Proven ability to identify and seize commercial opportunities. Degree preferred (not essential), with strong written, analytical, and numerical skills. Strong commercial knowledge of retail and online selling. Excellent communication, presentation, and negotiation skills. Experience with seller onboarding and marketplace ecosystems desirable. Proficiency in Microsoft Excel (formulas, reporting, data analysis). Highly organised with strong administrative and prioritisation skills. Professional, collaborative, and a confident team player. If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service. TPBN1_UKTJ

Job Title: Resident Involvement Officer Location: Plymouth About the Role: We are seeking a dedicated Resident Involvement Officer to lead and coordinate resident involvement initiatives within our organisation. In this role, you will promote engagement strategies, facilitate resident-led activities, and ensure the value of resident involvement is effectively communicated and evidenced. Key Responsibilities: • Lead regional efforts to promote and implement resident involvement strategies, ensuring residents are engaged in available opportunities., • Coordinate, facilitate, and deliver resident involvement activities, including supporting resident-led scrutiny of services., • Demonstrate the benefits and outcomes of resident engagement, highlighting the positive impact on service delivery., • Act as the primary point of contact for resident engagement, managing enquiries about involvement opportunities, training, funding, and events., • Maintain accurate records of involved residents and produce regular reports in line with agreed KPIs., • Develop and expand resident involvement opportunities, utilising digital tools and techniques to provide diverse engagement channels., • Drive the digital engagement agenda in alignment with organisational strategy., • Manage funding allocation to local groups, ensuring compliance with monitoring and auditing requirements., • Stay updated on the sector’s regulatory framework to support residents and colleagues in their engagement activities., • Assist in organising and delivering resident engagement events, partnership days, and conferences., • Lead data collection and research to support scrutiny activities, such as annual reviews by resident committees., • Establish and support Service Improvement Groups (SIGs) and Task & Finish (T&F) Groups, ensuring follow-up actions are completed. Experience and Skills: Essential: • Strong communication skills (verbal, written, and presentation)., • Ability to engage and support individuals who may lack confidence in participating in involvement groups., • Analytical skills to translate performance data into accessible formats., • Collaborative mindset with the ability to work across teams and levels., • Excellent organisational skills and the ability to work independently., • Proficient IT skills, including Microsoft Office Suite (Word, Excel, PowerPoint)., • Flexibility to work outside standard hours and travel regionally as required. Desirable: • Experience in project management., • Background in community development, resident involvement, or housing., • Experience delivering training to internal teams or customers. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can dicsuss further

An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs. Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements. Key Responsibilities Labour Model Ownership & Development Own, develop, and continuously refine the labour model Translate operational activity into accurate labour requirements Maintain labour assumptions, drivers, and planning rules Deliver scenario modelling to support trading and investment decisions Workforce Planning & Productivity Embed a consistent labour planning approach across all locations Define labour standards and productivity benchmarks Identify efficiency opportunities while maintaining customer experience Analyse planned vs actual performance, including payroll data, to generate actionable insights Operational Engagement & Implementation Partner closely with Operations to embed new planning principles Support site teams in optimising labour deployment Provide clear guidance on rota planning and labour management Act as a bridge between central strategy and on-the-ground execution Data, Insight & Performance Management Develop reporting tools and insights to support decision-making Monitor key labour metrics and performance indicators Collaborate with Data/BI teams to enhance data quality and visibility Establish a single, reliable view of labour performance Continuous Improvement & Change Drive ongoing enhancements to labour planning processes and tools Simplify and standardise ways of working where possible Support the development of workforce planning capability Contribute to wider operational excellence initiatives Cross-Functional Collaboration Partner with Finance to align labour hours with payroll costs Work with HR on labour structures, contracts, and compliance Collaborate with Technology teams to optimise workforce systems Engage stakeholders across all levels to drive adoption and alignment Candidate Profile Experience & Skills Proven experience in workforce management, labour optimisation, or productivity roles within a multi-site environment (retail or hospitality preferred) Strong understanding of labour planning, scheduling, and productivity drivers Advanced analytical capability, with experience using Excel or similar tools to build and refine models Comfortable working in evolving environments with developing processes and systems Core Capabilities Strong problem-solving skills with the ability to translate complex data into practical actions Confident stakeholder management and influencing skills across multiple functions Adaptable and resilient, with the ability to drive change in a fast-paced environment Mindset Hands-on, pragmatic, and delivery-focused Naturally curious with a continuous improvement mindset Passionate about improving operational performance and efficiency Package & Benefits Competitive salary Pension scheme Long service awards Employee discount Cycle to work scheme Working Hours Monday to Friday, 08:45am 5:30pm REMOTE BASED ROLE If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service. TPBN1_UKTJ

As Marketing Manager, you will play a central role in shaping and delivering the organisation’s communications, stakeholder engagement and marketing strategy. You will develop a strong understanding of the key sectors, stakeholders and investment propositions, using this insight to lead promotional activity across digital, print and media channels. A key focus will be increasing awareness of the Freeport’s value proposition and supporting investor engagement. You will be responsible for content development as well as monitoring and evaluating campaign performance, adapting communications strategies as required. This role requires someone comfortable operating at both strategic and hands-on levels, with strong relationship building skills and the ability to translate complex policy and investment themes into clear, compelling narratives for diverse audiences. Key Responsibilities Marketing & Communications Strategy • Develop and deliver the organisation’s marketing and communications strategy, aligned with overall objectives and investment priorities, • Support alignment of messaging and activity with regional partners and stakeholders, • Plan and deliver integrated marketing campaigns across multiple channels Content & Digital Channels • Lead the creation of high-quality content for digital platforms including website, LinkedIn, newsletters, and news updates, • Produce engaging materials such as case studies, interviews, webinars, social media content, and editorial features, • Ensure all communications align with organisational messaging and relevant compliance requirements, • Maintain and update digital platforms to ensure content remains current and engaging Public Relations & Media Engagement • Act as the lead for proactive media relations and outreach, • Manage incoming media enquiries and coordinate responses, • Draft press releases, statements, and briefing materials for spokespeople, • Build and maintain relationships with media contacts and distribution channels Stakeholder Communication • Lead communications with key stakeholders including public sector bodies, investors, landowners, academic institutions, and industry partners, • Coordinate messaging and announcement planning with partners to ensure consistency and timing alignment, • Maintain and manage stakeholder contact databases and CRM systems Reporting & Planning • Track and analyse campaign performance, providing insights and reporting to senior leadership, • Support strategic communications planning and recommend improvements based on data and insight Person Specification Essential Skills & Experience • Proven experience in marketing, communications, or PR roles, including campaign delivery and content creation, • Strong written and verbal communication skills with the ability to tailor messaging for varied audiences, • Excellent organisational and project management skills with a proactive, detail-oriented approach, • Experience managing digital channels such as websites, LinkedIn, and email newsletters, • Strong stakeholder engagement and relationship-building skills, • Familiarity with analytics and performance measurement tools, • Self-starter with a pragmatic, solutions-focused approach Desirable Experience • Understanding of property, land development, or investment attraction environments, • Experience within economic development, public sector communications, or investment promotion What’s Offered • High-impact role within a nationally significant economic development initiative, • Opportunity to shape brand, messaging, and communications during a key growth phase, • Collaborative working environment with public, private, and academic partners, • Salary £45,000 – £50,000 depending on experience, plus pension, income protection, and life assurance benefits, • Hybrid working model with regular in-person attendance at regional meetings required (approximately one day per week) If you are currently seeking a new challenge and feel you would be a good fit, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat please call TQR Plymouth and ask for Laura, many thanks for your interest. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have an opening for a Senior Planner to join VolkerStevin on our long term framework in Plymouth, this is a fantastic opportunity for a senior Planner to join our team, be involved in major Civil Engineering projects and further your career. If you are a Planner looking for your next step you would also be considered. Overview: Under the supervision of the Planning Manager and Project lead to be responsible for implementing the requirements of the project planning/programme requirements in accordance with the VolkerStevin Planning Standards, ensuring compliance with the business management systems. The role may also have aspects of team management as and when required. A key part of the role is to establish and maintain positive and effective relationships with the project team, customer, supply chain and the wider planning community, becoming an integrated member of the project team. Key Accountabilities: Responsible at TENDER STAG E to the Planning Manager and Bid Manager for the range of activities involved in the project planning life cycle, which includes: Ensuring that the programme content is functionally compliant with the planning procedures and guidance Identifying planning scope, programme constraints and contract requirements Identifying major quantities and factors that may affect the programme Establishing and agreeing construction outputs, project calendars and working hours with operational support and Estimator Develop key methods of construction, sequencing, installation and commissioning works and agree with operational support and the Bid Team Producing and documenting the planning deliverables including tender planning worksheet, presentations, reports and drive the planning philosophy/strategy Produce the Tender Programme and supporting information in accordance with the tender requirements Actively value engineering alternatives and identify risks/opportunities Generation of time risk quantum and strategy for delivery stage for approval by the Planning Manager/Bid Manager Reconciling VolkerStevin and sub-contract plant/labour and major material elements with the Estimator In addition to the above, at CONTRACT STAGE the Planner is accountable to the Planning Manager and Project Lead for: Ensuring that the Contract Programme is produced, managed and maintained in accordance with the VolkerStevin Planning Standards The overall planning strategy and the timing/sequence of the contract programme activities Maintaining the planning deliverables in the timeframe agreed with the Project Team. These include monthly contract programme updates, monthly programme reporting and submission documentation The issue and communication of the Contract Programme to the Project Lead for onward issue to Client and Project Team Ensuring that all other planning and programming necessary for the execution of the contract is properly undertaken Lead the collaborative planning sessions with the project team Drive change control and recovery through the administration of the contract requirements Update information for design and procurement schedules Actively manage production of as built data to update progress and productivity metrics to include in progress updates Analyse productivity trends and use to influence the forward planning of the project Implement the time risk strategy through out delivery in accordance with the agreed planning strategy Expedite the production of change programmes and drive resolution with the project team Completes planners reports and monthly dashboard requirements on time and actions the output About you A Degree or HND in a relevant subject is desirable, as is Professional membership of one or more of the following: RICS/CIOB/RIBA/ICE/CIBSE. Construction Knowledge - Have a broad knowledge of various construction methods and techniques Risk & Opportunity - Be able to develop the project time risk strategy and seek opportunity Commercial Knowledge - Have practical experience of various contract and programme/planning requirements within contract Results Driven - Demonstrates a passion and excitement for their work. Tackle problems head on and work to resolve without delay If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-DL1 TPBN1_UKTJ

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent