Deli jobs in BristolCreate job alerts

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the RoleJoin our Technology Controls Testing team and help strengthen the controls that support secure, resilient and well-governed technology services. Using the COBIT framework, you will deliver risk-based assurance over key technology controls and provide clear, evidence-led insight into how effectively they are designed and operating.This is an opportunity to work across major technology and transformation activity, while helping HL develop a more automated, data-led and continuous approach to control testing. You will partner with control owners, Technology, Risk, Operational Resilience and programme teams to identify weaknesses, support proportionate remediation and improve control testability by design.What you'll be doingPlan and deliver assigned activity from the technology control testing plan, managing walkthroughs, evidence requests, milestones and dependencies.Carry out risk-based testing across areas including access, change, incident, service continuity, resilience, suppliers, data centres and technology platforms.Assess control design and operating effectiveness using COBIT-aligned standards and HL's risk management framework.Produce clear, concise and well-evidenced test scripts, working papers, findings and management information.Work constructively with control owners and colleagues to validate findings, understand root causes and agree proportionate remediation.Track issues and actions, review remediation evidence and escalate overdue or inadequate responses.Identify repeatable tests, reliable data sources and opportunities to automate evidence collection, analytics and continuous monitoring.Build your expertise in COBIT, technology risk, control testing, data analytics and automation, sharing good practice across the team.About youEssentialExperience in technology risk, technology controls, control testing, IT audit, technology assurance or a comparable risk and control environment.Understanding of technology change, service continuity, supplier technology risk and operational resilience.Knowledge of COBIT, or the ability to build this knowledge quickly, and how it can support control design, operation and maturity assessment.Strong analytical skills and professional judgement, with the ability to interrogate evidence, identify trends and reach balanced conclusions.Clear written and verbal communication, with confidence engaging technology specialists, control owners, risk colleagues and managers.Ability to provide constructive challenge and produce high-quality testing documentation, reports and management information.DesirableExperience in data analysis, management information, control evidence management or the automation of control monitoring or testing.Awareness of FCA expectations, operational resilience requirements and technology governance good practice.Interview processWorking ScheduleThe Digital Controls Tester role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. Hybrid working is available with a blend of office and home working.Why us?Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.What's on offer?Discretionary annual bonus and annual pay review25 days holiday plus bank holidays and 1-day additional Christmas closureOption to purchase an additional 5 days holidayFlexible working options available, including hybrid workingEnhanced parental leavePension scheme up to 11% employer contributionIncome Protection and Life insurance (4 x salary core level of cover)Private medical insurance*Health care cash plans - including optical, dental, and out patientcareHealth screening programmeHelp@hand - confidential support including mental health counselling and remote GPWellhub - unlimited access to fitness providers and wellness coach sessionsVariety of travel to work schemes with bike storage and shower facilitiesInhouse barista and deli serving subsidised coffee and sandwichesTwo paid volunteering days per year* dependant on role level only available to select during our annual benefits window, in November each yearHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.#HLITPBN1_UKTJ

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the RoleLead HL's Technology Controls Testing team and shape a consistent, high-quality approach to first-line assurance across our technology environment. Using the COBIT framework, you will own a risk-based testing plan that provides senior stakeholders with clear insight into control effectiveness, risk themes and remediation progress.This role offers the opportunity to influence major technology and transformation programmes and drive the move towards a more automated, data-led and continuous control testing model. You will lead the team, set evidential and quality standards, and partner with Technology, Risk, Operational Resilience and programme colleagues to strengthen sustainable control design.What you'll be doingDevelop, maintain and embed COBIT-aligned testing standards, methodology, documentation and quality criteria.Own the annual and monthly technology control testing plan, balancing capacity, risk, control criticality, regulatory relevance and thematic priorities.Lead the team in delivering high-quality testing across access, change, incident, service continuity, resilience, supplier, data centre and platform controls.Drive the roadmap for automated control evidence and automated test execution, working with key technology and transformation programmes.Use COBIT objectives to structure coverage, assess control maturity, identify gaps and report clearly on control effectiveness.Produce dashboards, governance materials and insight for senior stakeholders, covering themes, issues, remediation and automation progress.Build strong stakeholder relationships and provide effective challenge on control design, evidence quality and remediation delivery.Own improvement projects that increase the efficiency, consistency and scalability of testing methodology, tooling and management information.Maintain alignment between the Technology Controls RCSA, the testing plan, findings, risks, controls, issues and actions.About youEssentialLeadership and line management experience within technology risk, technology controls, control testing, IT audit, technology assurance or a comparable environment.Strong working knowledge of COBIT and its use in assessing technology governance, control design, operation and maturity.Ability to make balanced decisions that consider technology risk, operational resilience, client outcomes, regulatory expectations and delivery priorities.Strong analytical and data-led capability, with the ability to interpret evidence, identify trends and translate findings into meaningful action.Confidence engaging and influencing Technology, Risk, Resilience, Operations and senior stakeholders.Experience producing high-quality reports, dashboards and governance materials for senior stakeholders and committees.Experience in data management, control evidence management, management information and automation of control monitoring or testing.Clear and engaging communication, with the ability to adapt style and detail for specialist, operational and executive audiences.DesirableKnowledge of FCA expectations, operational resilience requirements, technology governance good practice and risk management frameworks.Experience supporting large-scale technology change or transformation programmes.Interview processThis will be a 3 stage interview consisting of competency questions, a presentation and finally an interview with Senior Leadership.Working ScheduleThe Digital Control Testing Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. We work in a hybrid model with a blend of home and office working.Why us?Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.What's on offer?Discretionary annual bonus and annual pay review25 days holiday plus bank holidays and 1-day additional Christmas closureOption to purchase an additional 5 days holidayFlexible working options available, including hybrid workingEnhanced parental leavePension scheme up to 11% employer contributionIncome Protection and Life insurance (4 x salary core level of cover)Private medical insurance*Health care cash plans - including optical, dental, and out patientcareHealth screening programmeHelp@hand - confidential support including mental health counselling and remote GPWellhub - unlimited access to fitness providers and wellness coach sessionsVariety of travel to work schemes with bike storage and shower facilitiesInhouse barista and deli serving subsidised coffee and sandwichesTwo paid volunteering days per year* dependant on role level only available to select during our annual benefits window, in November each yearHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.#HLITPBN1_UKTJ

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role We have an exciting opportunity to join the CASS Oversight team - Hargreaves Lansdown's specialist team that oversees our arrangements for protecting our clients' money and investments. The role involves working with a diverse range of stakeholders at different levels both within the organisation and outside and presents the opportunity for both personal and professional development for the right candidate. What you'll be doing • Deliver defined client asset operational oversight activities including thematic reviews, regular monitoring and targeted assessments, ensuring risks to client assets are identified and mitigated effectively., • Provide expert advice and constructive challenge on client asset matters, supporting effective management of CASS risks across business operations, outsourcing arrangements and change initiatives., • Oversee the assessment, escalation and remediation of client asset incidents, breaches and near misses, ensuring compliance with regulatory and internal governance requirements., • Review and challenge changes to client asset processes, systems and controls, including significant transformation activities, to ensure client assets remain appropriately protected., • Manage client asset governance activities, including risk assessments, management information, committee reporting, maintenance of CASS Resolution Packs and regulatory submissions., • Promote a strong culture of client asset protection through stakeholder engagement, training and the provision of practical guidance on regulatory requirements., • Support engagement with regulators, auditors and other assurance providers on client asset oversight matters including supervisory reviews, external audits and regulatory information requests., • Contribute to the continuous improvement of client asset oversight frameworks, policies, standards and methodologies, and deputise for senior members of the function as required. About you • Experience in client asset oversight, CASS compliance, risk, audit, compliance or governance roles within a regulated financial services environment., • Good working knowledge of client asset regulatory requirements and reporting obligations, with the ability to apply regulatory requirements in a practical business context., • Experience of preparing and presenting risk, regulatory or governance reporting to senior management and governance forums., • Experience supporting interactions with regulators, auditors and other assurance providers within a regulated environment., • Strong analytical skills, with the ability to assess risks, evaluate control effectiveness and identify appropriate solutions., • Strong communication and stakeholder management skills, with the ability to provide constructive challenge and influence outcomes at all levels of the organisation. Interview process This will be a one stage interview process. Working Schedule This role is based in Bristol head office, BS2 0PS. This role is permanent, full time, 37.5 hours per week, Monday to Friday. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? • Discretionary annual bonus* and annual pay review, • 25 days* holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday**, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance*, • Health care cash plans - including optical, dental, and outpatient care, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level only available to select during our annual benefits window, in November each year ? Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI JBRP1_UKTJ

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role Help strengthen HL's ability to prevent, respond to, recover from and learn from technology disruption. Reporting to the Senior Manager, Operational Resilience & Scenario Testing, you will act as a trusted Risk and Resilience partner to Technology, Cyber Security and Enterprise Architecture teams. You will embed operational and technology resilience into strategy, architecture, change and day-to-day operations, combining specialist guidance with constructive challenge. The role supports compliance with FCA and PRA operational resilience requirements and helps protect service continuity and positive client outcomes. What you'll be doing • Partner with Technology, Cyber Security, Enterprise Architecture, Infrastructure and Service Management teams to embed resilience frameworks and standards., • Provide specialist operational resilience guidance and enablement, supporting compliance with internal policies and regulatory requirements., • Help teams identify, assess, prioritise and remediate vulnerabilities and risks that could affect service delivery and client outcomes., • Provide oversight and constructive challenge, ensuring resilience risks and remediation plans are understood, managed and escalated appropriately., • Support Important Business Service mapping, including the assets, systems, people, facilities and third parties that underpin them., • Work with Enterprise Architecture to improve asset inventories, service and dependency mapping, and technology recovery information., • Contribute to cyber resilience and recovery preparedness, cloud adoption, third-party services and emerging technologies, including artificial intelligence., • Coordinate Technology participation in severe-but-plausible scenario testing and support lessons learned and improvement activity., • Contribute to self-assessments, reporting, management information and governance, providing evidence of compliance and continuous improvement., • Promote a strong culture of resilience through engagement, coaching and stakeholder collaboration. About you Essential • Working knowledge of FCA and PRA operational resilience requirements, including PS21/3, and relevant industry good practice., • Experience partnering with Technology, Cyber Security, Enterprise Architecture, Infrastructure, Service Management or Change teams., • Knowledge of technology resilience, cyber resilience, cloud technologies, disaster recovery and service continuity principles., • Ability to provide constructive challenge, guidance and enablement to senior technology stakeholders while supporting business ownership of risk and controls., • Strong influencing, networking and stakeholder management skills across management, business teams and vendors., • Clear written, verbal and presentation skills, with strong critical thinking and pragmatic problem-solving., • Excellent organisation, research and attention to detail, with the ability to manage deadlines in a fast-paced environment. Desirable • Experience facilitating service mapping, dependency analysis, scenario testing or resilience improvement initiatives., • Experience contributing to operational resilience self-assessments, governance reporting or management information. Interview process The interview process and assessment will consist of 2 stages. Working Schedule The Technology Resilience Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. We work in a hybrid model with a blend of home and office working. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? • Discretionary annual bonus* and annual pay review, • 25 days* holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday**, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance*, • Health care cash plans - including optical, dental, and out patientcare, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI JBRP1_UKTJ

Associate Transport Planner Location: Bristol Salary: Competitive + Benefits Hybrid & Flexible Working I'm working with an established and growing independent transport planning consultancy who are looking to appoint an Associate Transport Planner to join their Bristol team. This is a great opportunity for an experienced Transport Planner looking to take on greater responsibility across project deli... JBRN1_UKTJ

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As our Performance & Insights Lead, you'll play a pivotal role in shaping how our Helpdesk and Operations teams understand and improve performance. Sitting within Workforce Management, you'll move beyond reporting the numbers to uncover what is driving them, translating complex operational data into clear stories, practical recommendations and better decisions. You'll be a trusted partner to operational leaders, planning teams, data engineering and change colleagues. With the credibility to challenge thinking and influence senior stakeholders, you'll set high standards for insight, strengthen analytical governance and help build confidence in using data across the business. What you'll be doing Lead the design and delivery of trusted, scalable management information and performance insight. Translate complex, multi-source operational data into concise recommendations for senior leaders. Own the interpretation of key measures including service levels, productivity, utilisation, demand, backlog, quality and client outcomes. Lead deep-dive analysis to identify root causes, quantify risks and opportunities, and recommend effective interventions. Identify efficiency opportunities, capacity risks and areas for performance improvement using strong commercial judgement. Create compelling, executive-ready performance narratives that clearly explain the message, implications, choices and recommended actions. Partner with stakeholders to track agreed actions, measure impact and highlight emerging risks or under-delivery. Improve data literacy and self-service confidence by helping managers interpret metrics and use insight effectively. Evaluate the impact of operational change and feed learning back into planning, forecasting and decision-making. Set clear analytical standards, definitions and governance so insight is accurate, consistent and trusted. About you Experience in a senior analyst, insight lead or manager-level role within operations, contact centre, workforce management or another high-volume service environment. Proven ability to set insight direction and deliver high-impact performance analysis. Advanced Excel, data manipulation and performance-modelling capability, with confidence working with large or complex operational datasets. Ability to produce executive-ready insight that connects data, root cause, business impact, options and recommended actions. Strong stakeholder management and influencing skills, with confidence engaging operational managers, senior leaders and technical teams. A high level of attention to detail and a clear commitment to data accuracy. Experience coaching, guiding or informally leading analysts or stakeholders to improve analytical quality and confidence. A proactive, organised and solution-focused approach, with clear and impactful communication skills. Desirable experience Experience with BI and visualisation tools such as Power BI, Tableau or Sigma. Working knowledge of SQL or other data-querying tools. Understanding of workforce management and operational performance metrics. Experience supporting change initiatives through data and analysis. Interview process A 1 stage interview process consisting of competency based questions and a presentation. Working Schedule The Performance and Insights Lead role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. Hybrid working is available where only 3 days a week is required in the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday* Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year • dependant on role level only available to select during our annual benefits window, in November each year ? Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates #HLI TPBN1_UKTJ

Excited to grow your career? Our purpose is to help Britain build wealth, with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role The Workforce Management (WFM) Lead is the single point of accountability for workforce planning across Hargreaves Lansdown's Premium Services operation. Supporting a specialist team of approximately 45 colleagues overseeing both inbound and outbound client interactions, the role is responsible for designing, implementing and leading all forecasting, scheduling and real-time workforce management activities. As a trusted partner to the Senior Manager for Premium Services, the WFM Lead will develop a deep understanding of the team's operating model, client demand drivers and service proposition to ensure the right balance between commercial outcomes, colleague experience and operational efficiency. This is a unique opportunity to establish workforce management capability from the ground up, including configuring and embedding Calabrio, building planning processes, governance frameworks, performance metrics and workforce management best practices for one of Hargreaves Lansdown's strategic growth priorities. What you'll be doing Own end-to-end demand, budget and reforecasting for Premium Services across inbound and outbound activity, developing short-, medium- and long-term forecasts using historical performance, business intelligence, seasonal trends and commercial initiatives. Translate demand forecasts into resource and capacity plans that support service, productivity and commercial goals, identifying associated risks, opportunities and future resourcing requirements. Conduct impact assessments, scenario planning and sensitivity modelling to evaluate business changes with potential material impact on Premium Services resource requirements and KPIs. Provide insight and recommendations to operational leaders about performance targets, staffing requirements and demand trends. Design and maintain efficient schedules that optimise resource deployment across channels and client contact types, balancing client demand, colleague wellbeing and operational performance. Manage real-time service performance by monitoring adherence, occupancy, utilisation and productivity, identifying risks and recommending mitigation where performance deviates from expected levels or service commitments. Act as the dedicated WFM partner to the Premium Services management and leadership team, developing a deep understanding of client expectations, operational nuances and the service proposition. Influence operational decision-making through workforce planning insight, data-driven recommendations and clear communication of key risks, assumptions and dependencies across planning discussions, business reviews and strategic initiatives. Partner with Platform Services to ensure contact routing, associated rules and scheduling set-up align with Premium Services standards. Lead the implementation and configuration of workforce planning technology for Premium Services, establishing forecasting models, scheduling parameters, shrinkage assumptions and operational rules within the platform. Ensure the agreed pod model structure, routing logic and platform set-up align with Premium Services requirements and wider enterprise standards where appropriate. Design, embed and continuously improve WFM governance, processes, reporting standards, documentation, controls, operating procedures and methodologies to support sustainable workforce management practices. Produce regular workforce management reporting, performance analysis, KPIs and management information that provide actionable operational insights. Identify opportunities to improve service delivery, productivity, client outcomes and colleague experience, using forecast accuracy and planning insight to continuously refine assumptions and methodologies. Support business cases and strategic initiatives through robust workforce modelling and analysis. About you Essential Significant workforce management experience across forecasting, scheduling and real-time operations. Experience supporting contact centre environments with inbound and outbound activity. Strong stakeholder management and business partnering capability. Demonstrable experience translating data into operational insight and recommendations. Strong analytical and numerical skills, including workforce modelling and capacity planning. Experience using workforce management systems such as Calabrio, Verint, NICE IEX or equivalent. Ability to influence senior operational stakeholders and challenge constructively. Effective communication and presentation skills. Desirable Experience configuring or implementing workforce management platforms. Financial services or wealth management experience. Experience within premium, relationship-led or high-value client service environments. Knowledge of workforce optimisation best practices. Experience setting up workforce management processes within a new or evolving operation. Interview process The interview process for this role will be a 1 stage interview consisting of competency and technical questions and a presentation. Working Schedule The Workforce Management Lead role is a permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. Hybrid working is available where only 3 days a week is required in the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and out patientcare Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. TPBN1_UKTJ

We have an exciting opportunity to join our experienced team located within the wonderful Blue Diamond Cadbury Garden Centre.Working with colleagues supporting the day to day running of our butcher and deli counters, you will help with the preparation and display of products demonstrating excellent

Excited to grow your career? Our purpose is to help Britain build wealth, with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role The Workforce Planning Manager leads a team of Scheduling and Real Time Analysts supporting the end-to-end scheduling and intraday performance activity for a c.300 FTE multi-channel Helpdesk. The role optimizes workforce utilization, service levels and operational efficiency through effective scheduling, real-time management and digital-first initiatives that reduce contact demand, supporting consistent client outcomes in a regulated financial services environment. What you'll be doing • Lead end-to-end scheduling and workforce planning for Core Helpdesk, ensuring shift patterns, capacity and shrinkage planning are aligned to forecast demand, service requirements, regulatory expectations and colleague fairness., • Lead the RTA/RTM team to proactively manage intraday performance across voice and email channels, maintaining queue health and service levels through dynamic resource allocation, informed routing, overtime/under-time decisions and effective off-phone activity management., • Partner with Operations Managers to improve adherence, schedule compliance, productivity and utilization, using intraday and post-day reviews to identify root causes, strengthen planning-to-live execution and reduce reactive firefighting., • Define and embed governance frameworks, standards and controls across Scheduling and RTM, covering adherence, occupancy, productivity, interval-level service performance, schedule efficiency and compliance., • Create standardized dashboards, reporting packs and KPIs that improve operational visibility, accountability and workforce management maturity, while ensuring alignment with FCA/PRA expectations and internal risk, audit and compliance requirements., • Partner with Platform Services, Digital, Transformation and Client teams to use contact-driver, queue and repeat-volume insights to identify automation and improvement process opportunities., • Implement digital-first and self-service solutions, such as chatbots, IVR deflection and knowledge bases, to reduce avoidable demand and improve client journey efficiency and satisfaction., • Act as the key WFM interface for senior operations leadership, providing insight into workforce performance, risks and opportunities, influencing data-led decisions and collaborating cross-functionally to improve operational outcomes., • Lead, coach and develop a high-performing Scheduling and RTM team, building advanced WFM, analytics and decision-making capability while embedding accountability, continuous improvement, operational excellence, engagement and retention. About you Essential: • Extensive experience in Workforce Management (Scheduling, RTA/RTM) within a contact centre environment (300+ FTE preferred), • Strong understanding of multi-channel operations (voice & email essential; chat/digital, • advantageous), • Proven leadership experience managing WFM or RTA teams, • Deep knowledge of workforce planning tools (e.g., NICE, Verint, Calabrio), • Strong analytical and problem-solving skills with the ability to interpret operational data, • Experience working in a regulated environment (financial services preferred), • Ability to influence senior stakeholders and drive operational change Desirable: • Experience driving digital-first or automation initiatives within Helpdesk operations, • Knowledge of forecasting and capacity planning methodologies, • Six Sigma / Lean or continuous improvement qualifications, • Experience with advanced analytics or WFM optimisation tools Interview process The interview process for this role will be a 1 stage interview consisting of competency and technical questions and a presentation. Working Schedule The Workforce Planning Manager role is a permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. Hybrid working is available where only 3 days a week is required in the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? • Discretionary annual bonus* and annual pay review, • 25 days* holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday**, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance*, • Health care cash plans - including optical, dental, and out patientcare, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ

Experienced Gas Safe Heating & Plumbing Engineer Excellent Day Rate | Family-Run Company | Varied High-Quality Work Location:South Kent (covering Kent with occasional travel into London) Job Type:Full-time, Permanent Pay:£220£250 per day (depending on experience) About the company The are a well-established, family-run heating and plumbing company based in Kent. they have built their reputation on deli... JBRN1_UKTJ

Job post summaryDate posted: 12 March 2026Pay: £13.Job Description:We are currently recruiting for our client based in BristolThe shifts are Monday to Friday Saturday work may also be availableThese are full-time permanent opportunitiesDuties include:Checking the safety of the vehicleFurniture deli

Excited to grow your career? Our purpose is to help Britain build wealth, with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role The Capacity Planning & Forecasting Lead is accountable for leading the development, ownership and continuous improvement of robust, data-driven capacity plans and demand forecasts across Helpdesk and Operations. This role owns the production of accurate short, medium and long-term forecasts, the integrity of capacity models, and the delivery of insight that enables confident operational, financial and commercial decision-making. Working under the direction of the Senior Manager - Enterprise Capacity Planning & Insights, the Lead ensures supply and demand are aligned through disciplined planning, rigorous analysis, proactive stakeholder engagement and clear governance of planning assumptions. This role is critical in enabling efficient and effective operations, ensuring resource plans support service performance, financial discipline, cost efficiency and wider commercial objectives. Key Responsibilities 1. Capacity Planning & Resource Modelling Lead the design, ownership and maintenance of operational capacity plans across Helpdesk & Operations, ensuring plans are robust, governed and aligned to demand, service commitments and business priorities. Own the balance between service performance, resource availability, cost efficiency and commercial outcomes, ensuring capacity recommendations are evidence-based and financially responsible. Set out clear hiring, redeployment and resource recommendations across operational roles, influencing senior stakeholders through clear rationale, scenario modelling and commercial impact assessment. Track actual versus planned recruitment, attrition, shrinkage and productivity assumptions, providing early warning of risks to service, cost or delivery outcomes. Continuously refine planning assumptions, productivity inputs and model design to improve accuracy, resilience and confidence in workforce plans. 2. Demand Forecasting & Analytics Own and produce short, medium and long-term demand forecasts using appropriate statistical techniques, operational insight and workforce planning methodologies. Lead forecast accuracy management through structured validation, back-testing, variance tracking and continuous model refinement. Lead detailed planned versus actual analysis, identifying material variances, underlying drivers and the financial or operational implications of changes in demand. Challenge and govern forecasting assumptions, using root cause analysis to improve precision, explain movements and support credible decision-making. Translate demand trends, risks and opportunities into clear recommendations for operational leaders, Finance, Change and senior stakeholders. Design, own and communicate recovery plans when service levels, demand, capacity or cost performance move outside agreed expectations. 3. Workforce Management & Planning Lead the effective use of Workforce Management systems, ensuring planning data, assumptions and outputs are accurate, consistent and trusted by operational teams. Proactively identify emerging trends, operational pressures or unforeseen risks, leading timely interventions to protect service, cost and colleague capacity outcomes. Drive continuous improvement in WFM tools, planning processes and governance, ensuring outputs are scalable, repeatable and aligned to enterprise planning standards. Identify efficiency opportunities, operational leakage and areas for optimisation, quantifying the service, cost and commercial benefit of proposed actions. Lead cross-functional planning conversations with Operations, Finance, Change and senior stakeholders, ensuring plans are understood, challenged appropriately and translated into action. 4. Financial Planning & Forecasting Lead workforce input into budget planning, reforecasting and quarterly financial forecasts for Helpdesk & Operations, ensuring assumptions are transparent, evidence-based and operationally credible. Own the alignment between capacity plans, demand forecasts, service commitments and financial targets, escalating risks and trade-offs with clear recommendations. Deliver cost optimisation through improved resource utilisation, productivity insight, scenario modelling and clear identification of opportunities to improve commercial outcomes. 5. Change Impact & Planning Governance Lead capacity and demand impact assessments for business initiatives affecting Operations and Helpdesk, ensuring service, cost, FTE and commercial implications are clearly understood. Own the incorporation of product, process, regulatory, volume and operating model changes into forecasts and capacity plans, ensuring assumptions are documented and aligned across functions. Apply and strengthen capacity planning governance, ensuring planning decisions are traceable, assumptions are clear and senior stakeholders have confidence in the outputs. Lead best-practice adoption across planning processes, using lessons learned, performance data and stakeholder feedback to improve future planning cycles. Key Accountabilities Ownership, accuracy and reliability of demand forecasts, capacity plans and planning assumptions. Credibility of planning outputs with Heads of Operations, Helpdesk, Finance and Change stakeholders. Effectiveness of variance analysis, root cause identification and corrective action planning. Measurable improvement in forecast accuracy, model quality and planning confidence over time. Alignment of capacity with service level commitments, financial targets and commercial priorities. Contribution to operational efficiency, cost optimisation and benefit realisation. Responsiveness to emerging demand trends, operational risks and changes in business priorities. Ownership of recovery plans when service, cost, capacity or forecast accuracy moves outside agreed business appetite. Skills & Experience Required Essential Proven experience leading capacity planning, demand forecasting or workforce planning activity within a contact centre, operations or enterprise planning environment. Strong understanding of workforce management and staffing methodologies. Strong track record of owning forecast accuracy, capacity modelling and planning governance across short, medium and long-term horizons. Advanced Excel skills and experience with statistical modelling techniques. Strong analytical and problem-solving capability with high attention to detail. Ability to influence cross-functional stakeholders by translating complex datasets into clear insight, options, risks and commercially grounded recommendations. Proactive, organised, and self-sufficient working style. Desirable Experience with WFM tools (e.g., Verint, Calabrio, ControliQ or similar) Exposure to financial planning and budgeting processes Knowledge of SQL or data querying tools Experience working in high-volume, fast-paced operational environments Behavioural Competencies Data-driven and analytical mindset Strong communication and storytelling ability Attention to detail and accuracy Solution-oriented with a continuous improvement focus Collaborative and stakeholder-focused approach Ability to manage multiple priorities and adapt to changing demands Interview process The interview process for this role will be a 1 stage interview consisting of competency and technical questions and a presentation. Working Schedule The Capacity Planning & Forecasting Lead role is a permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. Hybrid working is available where only 3 days a week is required in the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and out patientcare Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. TPBN1_UKTJ

Our food offering is a central part of the guest experience, delivered across a collection of busy restaurants - from Mediterranean fire-cooked dishes at The Terraces to relaxed seafront breakfasts and lunches at Tasi, and simple, well-executed plates at The Deli Kitchen. You’ll take responsibilit

Deliver exceptional guest experiences - from breakfast brilliance to lunch delights.

But wherever guests find themselves, from course to court, the meadow to the orchard, they're never far from a plate of something delicious to satisfy any craving. Complete weekly stock takes and manage orders, deliveries whilst ensuring all SOP's, recipe specifications, and procedures are followed

You will oversee all the operations within the resort and the two resort based permanent staff and occasional high season staff, taking responsibility for the success of the delivery of the customer experience throughout their week, including liaising with accommodation providers, apres-ski provider

Preparing delicious, high-quality food that delights our clients and customers. Show genuine passion for delivering exceptional customer service.

Make sure watersports instruction is delivered safely and to the appropriate programme standards.

You and your team will also be responsible for providing delicious staff meals to keep the clubhotel team motivated throughout the season. TravelBound is a part of the Experience Education Student Travel Group, a collective of specialist brands dedicated to delivering exceptional and memorable tra

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

Preparing delicious, high-quality food that delights our clients and customers.

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Chef to join our team!.You'll learn new skills, work with great people and be an integral part of our f

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to: Support and guide a team to do their best work Deliver great service while keeping the store running smoothly Enjoy 40–60% discount on top outdoor brands Work 24 hours p

Apprentice Chef From £27,989 per year Catering with impact.You will train to be an Army Chef and; Provide everything from fine dining and state banquets to humanitarian aid and disaster relief Be part of a highly respected, specialist team Give soldiers the energy and morale they need to complete a

The successful candidate will be responsible for overseeing food preparation, supervising kitchen staff, and ensuring the delivery of high-quality meals in a fast-paced environment. The Agency Chef will play a pivotal role in maintaining food safety standards and delivering exceptional service to cl

We are seeking an Operations Manager to enhance and expand our delivery team and operational capabilities. In this role, you will take charge of the agency's daily operations: managing team assignments, ensuring we have the resources to take on new clients, identifying inefficiencies, and supporting

Ensuring strict adherence to health and safety protocols, COSHH regulations, and Kindred's operational guidelines.

Cover supervisor responsibilities include: · To plan and deliver learning activities to children and young people, differentiating, modifying and using specialist activities and approaches according to children or young people's responses/needs · Supervise classes during the short-term absence of

Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a catering role with a customer focused mind-set? If so then we have got the role for you, at our restaurant / canteen within a manufacturing site in Ma

Manage stock control, ordering, portioning and budgeting to deliver an efficient catering service.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Deliver safe, high-quality services while supporting and developing engineers in the field.

Chef Hours: 36 hours per week, Monday to Sunday Location: The Westbury, Falcondale Road, Westbury-on-Trym, Bristol, BS9 3JH If you're a talented, experienced chef looking to improve the lives of other people, we can offer you a rewarding career at The Westbury At our Care Home, you will be responsib

Weekend Chef – Bristol St Pauls, Bristol, BS2 We are looking for a Weekend Chef to join our team at a hostel in Bristol.The successful candidate will be responsible for preparing home-cooked meals, mainly from scratch , for up to 22 residents per day.Residents place their food orders in the mornin

We are looking for a Night Shift Supervisor to come and join the Avonmouth Evri family that share our passion and drive to delight our customers. Interested? We are looking for someone who can … Manage a team of up to 50 direct reports providing leadership and direction for the shift Develop and t

Excellent opportunity for an experienced Site Supervisors to join a well-established company based in Bristol Salary: From £18 per hour (Negotiable depending on experience) Location: Winford, Bristol (sites across the South West / UK as required) The Company They are a leading independent steel fab

The salary advertised is a guideline for this position.

Support with stock management, deliveries, replenishment and inventory accuracy. Confidence building relationships and delivering a consultative customer experience. As Supervisor, you'll lead from the front on the shop floor, support the management team and play a key role in delivering both an exc

In this role, you will lead day-to-day hygiene operations, support and develop team leaders, and help deliver high standards of food safety, compliance, and continuous improvement. Key Responsibilities · Implement the site hygiene strategy, focusing on quality, efficiency, and continuous improvemen

Operational Industrial Cleaning Supervisor Salary: £35,000–£40,000 + Quarterly Bonus (OTE £38,000–£44,000) per annum + Company Van (Personal Use) Location: Bristol - Covering Birmingham & south of England (Supporting Northern ireland) Employment Type: Full-Time About the Role We are an agenc

Contracts Supervisor -The Role: As a Contracts Supervisor you'll support the Contracts Manager in supervising day-to-day operations, ensuring accurate, efficient, and compliant delivery of logistics and contract activities.

An office and field based role that will support our aims to deliver high quality care.

The salary advertised is a guideline for this position.

What You'll Be Doing Leading, coaching, and developing a team to deliver high-quality service.

Are you a Production Supervisor/Team Leader from the Aerospace sector? Have you worked in a A S9100 quality-controlled environment? Then please get in touch! Kingston Barnes are recruiting for a Production Lead to join our client in the aerospace sector.You will be joining a leading supplier of

Benefits also include: - Life Insurance - DiscountStore with discounts from ASDA, O2 and more - Discounted hotels and flights - Low-cost health insurance - Full workplace pension scheme - 28 days holiday Your role will include: - Work to improve productivity and efficiency of room cleaning - Analys

Job Description Kindred are looking for a hardworking and reliable cleaning supervisor to be based in an educational building located in Bristol.Working Hours: Monday to Friday, 06:00-09:30 Location: Bristol About The Role Join Kindred, an award-winning facilities management company, where your le