Design coordinator jobs in United Kingdom

About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Perform in‐depth research on industry trends, competitors, and target segments. Develop annual and quarterly marketing plans that align with Taiwu’s service offerings and growth objectives. Identify and nurture leads through outreach, networking events, and strategic partnerships. Create proposals, negotiate contracts, and ensure smooth handover of projects to our design and feng shui teams. Build lasting relationships with property developers, architects, design firms, and high‐net‐worth clients seeking bespoke interior consultancy. Manage all digital channels (social media, email newsletters, paid ads) to highlight case studies, before‐and‐after transformations, and feng shui insights. Collaborate with designers and copywriters to produce content reflecting our jade green and vermillion palette, Ming‐inspired aesthetics, and qi‐balancing philosophy. Monitor and analyze metrics (website traffic, lead conversion, social engagement) to optimize ROI and refine campaigns. Plan and execute events, such as feng shui workshops, open‐house tours, and networking mixers. Draft and distribute press releases or thought‐leadership articles to design publications, feng shui blogs, and industry media. Represent Taiwu at trade shows, design fairs, or panel discussions about integrating Eastern philosophy with Western design. Recruit, train, and mentor junior marketing staff or interns. Coordinate with interior designers, feng shui consultants, and operations to ensure marketing materials accurately reflect project outcomes. Report regularly to senior leadership on marketing performance, sales pipeline, and competitor activity to inform strategic decisions. Qualifications & Skills Bachelor’s degree or above in Marketing, Business, Communications, Design or related field; recent graduates with relevant internships considered. 1–2 years of experience in marketing, business development, or related roles; interior design, home/lifestyle, or small consultancy experience preferred. Fluent in written and spoken English; basic Mandarin or Cantonese is a plus but not required. Basic understanding of social media platforms (LinkedIn, Instagram, Facebook) for promotion. Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to create clear, concise presentations. Willingness to learn and use Google Analytics or other beginner-level analytics tools. Good communication and teamwork skills to collaborate with designers, consultants, and clients. Awareness of market trends in interior design and feng shui. Creative thinker who can propose new marketing and brand-promotion ideas. Self-motivated, organized, and comfortable handling multiple tasks in a fast-paced environment. Willingness to attend occasional site visits or client events outside standard office hours. Experience organizing small events, workshops, or online webinars is desirable. Ability to share past marketing copy, design samples, or promotional materials is advantageous. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.

Job Vacancy: Site Setting out Engineer Location: London and Greater London Region Salary: £ 38,000 Employment Type: Full-Time, Permanent. About Us: Evok Engineering is a civil engineering and construction firm committed to delivering engineering consultation across all our projects in precision, quality, and safety manner. We pride ourselves on innovation, teamwork, and professional development. As we expand our team, we’re seeking a highly skilled and detail oriented Setting Out Engineer to join us on civil & infrastructure, commercial, and residential projects. Role Overview: As a Setting Out Engineer, you will be responsible for the accurate setting out of construction works in line with architectural, structural, and civil engineering drawings. Your expertise will ensure that all site elements are positioned correctly to design specifications, supporting smooth project delivery and compliance with safety standards. You will work closely with site managers, surveyors, and the design team, playing a pivotal role in translating design intent into physical site measurements. Key Responsibilities: a) Site Setting Out: Perform detailed setting out of construction elements such as foundations, drainage, utilities, highways, and building components using surveying instruments (Total Station, GPS, Levels). b) Drawing Interpretation: Analyse architectural, structural, and civil drawings, specifications, and engineering documents to prepare setting out strategies and mark constructable elements. c) Coordination: Liaise with project managers, contractors, and other engineering disciplines to coordinate activities, resolve discrepancies, and ensure accurate site positioning. d) Monitoring & Reporting: Conduct regular site checks to verify and monitor the accuracy of set-out points and provide progress updates through clear, comprehensive reports. e) Health & Safety Compliance: Adhere strictly to all health and safety regulations, promoting a safe working environment and identifying potential risks. f) Record Keeping: Maintain accurate records of measurements, as-built drawings, and site logs for audit and quality assurance purposes. g) Problem Solving: Identify and rectify any setting out issues or inconsistencies promptly to avoid delays. Required Skills & Qualifications: a) Bachelor’s Degree, HND, or equivalent in Civil Engineering, Surveying, or related field. b) Minimum of 2 years’ experience working as a Setting Out Engineer in civil engineering or construction projects. c) Proficient use of surveying equipment such as Total Station, GPS, laser levels, and digital measuring tools. d) Familiarity with CAD software (AutoCAD, Civil 3D) and other digital design tools. e) Strong knowledge of construction methods, site processes, and engineering principles. f) Excellent attention to detail with strong numerical and analytical skills. g) Ability to interpret complex drawings and technical documents accurately. h) Good communication and interpersonal skills to collaborate effectively with multidisciplinary teams. i) Valid CSCS card and any health and safety certification. j) Full UK Driving Licence preferred. Why Work with Us? a) Competitive salary with performance-based bonuses. b) Opportunities for professional growth and industry-recognized training. c) Supportive, inclusive company culture focused on teamwork and innovation. d) Access to the latest surveying technologies and tools. e) Work on diverse, high-profile projects with leading industry partners. f) Commitment to work-life balance and employee wellbeing. How to Apply: Please submit your CV and a detailed cover letter outlining your experience and suitability for the role with the subject line “Setting Out Engineer Application.”

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. - Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales. - Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. - Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under pressure. - Knowledge of inventory management, point-of-sale systems, and business operations. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

📞 Hiring: UK-Based Caller – Commission-Only (Website & SEO Sales) Company: Cloud Technologies Ltd Location: Remote (UK-based applicants only) Role Type: Freelance | Commission-Only We’re looking for a UK-based sales caller with experience in IT sales or a solid understanding of website development and SEO. You’ll be handling inbound leads (from Bark, referrals, ads) — no cold calling required. 🔍 What You’ll Do: Call and follow up with inbound, pre-qualified leads Explain our services clearly (website design, SEO, etc.) Handle objections, share pricing, and close deals Coordinate with our delivery team post-conversion 🧠 What We’re Looking For: Based in the UK with clear spoken English Previous experience in IT/digital sales or website/SEO understanding Confident phone manner & ability to work independently Quick response time – leads need to be contacted within minutes 💸 Commission Structure: Commission-only role — paid on successful conversions On average, our previous caller earned £400–£600/month, spending 15–20 hours/month High performers can earn more based on deal size and volume

JOB VACANCY Production & Studio Director (SOC Code: 3416) CONTRACT TYPE Full-time HOURS 37.5 hour per week (and a daily 30-minute unpaid break). PLACE OF WORK The production studio address is Flat 53, The Cooperative, 18 Corporation Street, Coventry CV1 1GF. However, you may be expected to work in various locations for music and video production purposes. SALARY £38,700.00 per annum/£19.85 per hour REPORTING TO The Company Director Who We Are We are a fast-growing, truly commercial and innovative video and music production studio that believes in touching lives through sound. Specialising in faith-inspired music, video, and storytelling, our mission is to inspire, uplift, and transform lives. We collaborate with visionary creatives across premium factual film, performance-led content, shortform, and audio. At the intersection of music, worship, videography, and culture, we cover the full creative lifecycle, from composition to production to illustration and distribution. Our goal is to redefine expression through worship, and transform how stories are told, and testimonies are shared. The Opportunity This is a rare and exciting opportunity to lead the creative vision and execution behind our music and video output. As Production and Studio Director, you will be the driving force behind our content, delivering high-impact projects that resonate globally. With music at the heart of every story, you’ll bring editorial excellence, technical innovation, and artistic vision to life, while championing our values and collaborating with exceptional talent and a forward-thinking leadership team. As Production and Studio Director at Heavenly Soundscape Productions, your role encompasses strategic leadership, creative direction, and hands-on execution across both music and video production. You will oversee all phases of development, production, and post-production to ensure quality, cohesion, and resonance in everything we produce. Your role will include the following: Creative & Artistic Direction Shaping the creative vision across music, video, and multimedia projects Collaborating with artists, producers, and directors to develop and deliver compelling content Ensuring that all team members align with a shared creative goal and brand ethos Using audience feedback and data insights to inform future creative direction Directing and participating in brainstorming sessions, storyboarding, and content planning Music & Audio Production Overseeing all stages of music creation, including songwriting, arrangement, recording, and post-production Setting up, calibrating, and operating professional audio recording equipment for studio and live settings Recording, mixing, and mastering audio tracks using digital audio workstations and sound consoles Implementing sound design for concerts, films, theatrical productions, and digital media Ensuring final mixes align with both technical standards and artistic intent Managing equipment maintenance and repairs to ensure smooth studio operations Keeping meticulous records of sessions, including mic placements, track sheets, and configurations Video Production & Editing Planning and directing live performance recordings, music videos, and studio content Capturing high-quality, cinematic footage that reflects the energy and artistry of our music Managing on-set lighting, camera rigs, and sound for maximum production value Editing footage using industry-standard software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) Syncing video and audio, applying colour grading, transitions, and visual effects Creating promotional, behind-the-scenes, and shortform content for digital and social platforms Archiving and organising digital assets for accessibility and future use Project & Production Management Managing production budgets and timelines to ensure timely, on-budget delivery Leading contract negotiations and securing the right talent for each project Coordinating schedules and resources across multidisciplinary teams Troubleshooting technical issues during both production and post-production Supporting live-streaming efforts and live-to-tape recordings as needed Strategy, Representation & Innovation Representing the company and its artists at industry events and public forums Staying up to date with trends in music, media, and worship content Bringing innovative ideas to enhance storytelling, audience engagement, and production quality Driving strategic planning that aligns production outputs with organisational goals and market trends This position offers a unique opportunity to influence the spiritual and cultural landscape through powerful multimedia storytelling. If you're a creative leader passionate about music, visuals, and purpose-driven content, we’d love to hear from you. Skills You Must Have To thrive as a Production & Studio Director at Heavenly Soundscape Productions, you will need a dynamic blend of artistic sensibility, technical mastery, and leadership acumen. The following skills are essential: Musical & Audio Production Skills Demonstrated musical talent and experience, ideally with a background as a musician, composer, or producer Deep technical knowledge of music production, recording techniques, audio engineering, and mixing/mastering processes Proficiency with digital audio workstations (DAWs) such as Logic Pro, Pro Tools, Ableton Live, or Cubase An excellent ear for detail, capable of analysing musical elements and identifying pitch, timing, or tonal inconsistencies Strong sound design and audio editing capabilities for music, film, and live production contexts Videography & Post-Production Skills Advanced skills in videography, including camera operation, lighting, and shot composition Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve Ability to synchronise audio and video, apply visual effects, colour grade, and produce cinematic storytelling Experience directing or producing music videos, live performance shoots, or studio documentaries Strong visual storytelling sensibility, with a keen eye for aesthetic, rhythm, and narrative flow Creative Direction & Strategic Thinking Visionary creative leadership with the ability to shape and guide artistic direction across disciplines Capability to translate abstract concepts into visual and auditory experiences that align with brand and mission Deep understanding of audience engagement, with the ability to interpret feedback and evolve content accordingly Up-to-date awareness of trends in music, digital media, worship culture, and creative technologies Management & Collaboration Strong team leadership and project management skills, with experience coordinating cross-functional creative teams Effective budget management and resource allocation for audio and video productions Skilled in contract negotiation and talent management, including session musicians, editors, and technical staff Ability to balance artistic vision with logistical and technical constraints to deliver quality outputs on time Interpersonal & Professional Skills Excellent networking and relationship-building skills to foster industry connections and artist collaborations Strong interpersonal communication and the ability to give and receive feedback constructively High emotional intelligence and resilience, especially when navigating creative criticism or high-pressure deadlines Exceptional attention to detail, organisation, and the ability to multitask across concurrent projects A growth mindset and openness to continuous learning in a rapidly evolving creative and technical landscape Additional Requirements Proficiency in English: You must demonstrate fluency in spoken and written English. A minimum of B2 level (CEFR) or A-Level equivalent proficiency is required. Legal and Immigration Compliance: You must meet the Home Office’s character and suitability requirements for a Skilled Worker visa, be lawfully resident in the UK, and hold valid permission to work. Policy Adherence: You are expected to comply fully with all company policies, procedures, and codes of conduct. Valid Documentation: A valid passport is required for identification and legal purposes. Background Screening: You must successfully pass a Disclosure and Barring Service (DBS) check or an internationally recognised equivalent. Flexibility and Mobility: You should be willing and able to work on location for video shoots and music production projects as required. Qualifications · Degree or diploma in Audio Engineering, Music Production, Film Production, Media Studies, or a related field · Proven training or certification in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and audio production tools (e.g., Pro Tools, Logic Pro) · Relevant portfolio demonstrating both audio and video production/editing proficiency Benefits Professional Development: Access to workplace-based training and opportunities for career progression within a creative and innovative environment. Annual Leave: Paid holiday entitlement of 28 days per year (inclusive of UK public holidays), calculated at 5.6 weeks per annum. The annual leave year runs from 1 April to 31 March. Pension Scheme: Enrolment in the NEST Pension Scheme, with employer contributions in accordance with statutory requirements. Travel Expenses: Reimbursement of reasonable travel costs for work carried out on projects outside of the studio location. Flexible hours with part-time options for regular days and times – guaranteed hours available (minimum of 37.5 hours per week).

The Role: We’re seeking a dynamic Business Development Manager to drive growth and expand our client base. You’ll identify new opportunities, nurture relationships, and position Skyline CG as the go-to partner for cutting-edge visualization solutions. Key Responsibilities: Develop and execute strategic sales plans to achieve targeted revenue growth of 20–30% annually. Prospect and engage architects, developers, agencies, and planners across the UK as well as Dubai, Italy, Spain, and India. Build and maintain long-term client relationships through tailored consultations and a deep understanding of project needs. Collaborate with our creative team to craft compelling proposals showcasing Skyline CG’s value. Stay ahead of industry trends to identify emerging opportunities in 3D visualization and digital marketing. Represent Skyline CG at industry events, conferences, and networking forums to enhance market visibility and reputation Manage and coordinate with China-based suppliers, ensuring smooth communication, operational efficiency, and consistent quality standards. Facilitate effective collaboration with Chinese partners and suppliers What We’re Looking For: Proven track record in B2B sales/business development, preferably in architecture, design, or creative services. Strong understanding of the AEC (Architecture, Engineering, Construction) or marketing industries. Exceptional communication, negotiation, and presentation skills. Self-starter with ability to work independently and as part of a collaborative team. Passion for innovation in 3D visualization, CGI, or digital media (experience in these fields is a plus). Why Join Skyline CG? Competitive salary + performance-based bonuses. Opportunity to shape the growth of an industry-leading creative company. Flexible working environment with a passionate, architecturally-driven team. Access to global projects and high-profile clients.

WHO YOU ARE: - Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: - 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: - Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.

About the job Isometrix works on a wide and varied range of projects including; Lifestyle, Hospitality, Food & Beverage, Retail, Residential, Exterior, one-off Events, Gallery, and Exhibitions. Every project we work on is unique, from minimalistic architectural spaces to eclectic decorative interiors. Our Clients are international, and we work with many of the leading, innovative Architects and Designers from around the world from Europe, the United States and Asia. We are looking for talented, creative Lighting Technician to join our busy London studio. We offer the opportunity for you grow your skills and experience, express your ideas, and develop your career. The role would be suitable for a hands-on person with electrical experience. Electrical qualifications / certification is not a must but is a bonus. The lighting technician will coordinate with internal teams and implement the fulfilment of lighting projects, following the given project plan. Main activities will include: - assembly of custom lighting fixtures as directed by the product design team and production manger - supporting the lighting controls team in wiring and building control panels - focusing light fittings on site and installing accessories such a louvers, lenses filters and gels under lighting designer direction - installation of bespoke and one-off pieces on various sites around the world - assisting in problem solving which will require working knowledge of drivers, lamps, dimming protocols and low voltage circuits - assist designers with building mock-ups from various materials using the inhouse workshop and excellent testing facilities - working with medium and light tools in our workshop to customise fixtures and lighting accessories - planning the site focusing requirements and ensuring we deliver excellence on every project The position will require international travel to client sites Competitive remuneration package commensurate with experience. All Applicants must have the full right to work in the UK and be able/willing to commute to Central London.

Key Responsibilities: Identifying and pursuing new business opportunities through outreach, networking, and referrals Engaging with potential and existing customers to understand their print needs and offer tailored solutions Developing and presenting strategic recommendations to clients based on data-driven assessments of their target market Coordinating with the design team to ensure designs remain on-trend and align with client expectations Advising on promotional tactics and channels based on research findings to increase customer engagement and sales Analyzing customer feedback and competitor strategies to suggest product and service improvements or enhancements

Landscape Gardener Team Leader Location: SW4, South London Job Type: Self-Employed - Full-Time - UTR About Us: We are a top-rated, growing landscape design company dedicated to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and customer satisfaction. Position Summary: We seek an experienced and motivated Landscape Gardener Team Leader to oversee our landscape crew in a 10-mile radius around Clapham. The ideal candidate will have a strong background in landscape gardening, including brick-laying, paving, decking, fencing, excellent leadership skills, and a passion for creating stunning outdoor spaces. This role involves leading a team of gardeners, ensuring high-quality service delivery, and managing multiple landscaping projects. Key Responsibilities: - Supervise and lead a team of landscape gardeners in various projects, ensuring tasks are completed efficiently and to a high standard. Ensuring budgets are met and are efficient - Plan and coordinate daily activities, assign tasks, and monitor team performance to achieve project goals. - Collaborate with the company owner to understand the project's landscaping needs and present ideas and solutions. - Conduct site assessments and inspections to determine project requirements and resources needed. - With my support, I train and mentor team members, fostering a positive work environment and encouraging professional development. - Maintain equipment and tools, ensuring they are in good working condition and properly utilised by the team. - Monitor and ensure compliance with safety regulations and best practices in landscaping. - Manage inventory and order supplies as needed for various landscaping projects in coordination with the owner. - Provide exceptional customer service, addressing any client concerns or questions promptly. - Know the building and planning regulations. Qualifications: - Proven experience in landscape gardening, with a minimum of 1-2 Years in a supervisory or leadership role, or a person ready for a step up. - Strong knowledge of horticulture (preferred but can be developed), landscape design principles, and sustainable practices. - Excellent organisational and time-management skills. - Effective communication and interpersonal skills, with the ability to motivate and lead a diverse team. - Proficient in the use of landscaping tools and equipment. - Be able to deal with their taxes and expenditures. - Physical Requirements: - Ability to perform manual labour in various weather conditions. - Capable of lifting heavy objects and performing tasks that require physical stamina. - What We Offer: - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - A supportive and collaborative work environment. - If you are passionate about landscape gardening and ready to take on a leadership role, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience.

Senior Maritime Engineer Introducing an exciting opportunity to join the Infrastructure Engineering team as a Senior Maritime Engineer. Job Summary are seeking an ambitious and highly motivated Senior Engineer to join our Maritime team with the opportunity to support the wider Infrastructure Engineering team, including Rail and Asset Management. We are looking for a dynamic engineer who is technically strong, capable of taking a lead role in client management, and motivated to help assist and develop engineers and graduates. In this role, you’ll find yourself working as part of a young, growing and enthusiastic team. This role will provide you with the opportunity to work on an interesting and varied portfolio of projects such as structural inspections and designs on bulk material terminals, liquid handling terminals, RoRo, data centres, flood defence walls, passenger access and much more. You will also be given opportunities to supervise construction sites, contract administration and licensing and consenting. The opportunities are varied and offer genuine prospects for career progression and Chartership (if not already obtained). At, you will be continuously exposed to best in class thinking and innovative minds from a wide range of professionals. The Infrastructure Engineering team has recently been shortlisted for the New Civil Engineer and Railway Industry Association RISE awards and hold Investors in People Gold accreditation. Essential Qualifications and Experience Minimum of 6 years experience in a Civil/Structural Engineering role, ideally within the Maritime sector and on Infrastructure projects. Professional qualification, Chartered/Incorporated with ICE/IStructE, or near to. Strong design experience in a range of projects and structures. Proven experience of assisting or delivering projects to time and budget. Experience of assisting projects and teams with the associated financial management. Experience undertaking and checking designs and calculations. Effective communication skills in a client facing role. Experience of Eurocodes and British Standards. Experience of multi-disciplinary design coordination and integration. Working knowledge of a structural analysis software such as Tekla Tedds, Tekla Structural Designer (2D/3D frame), S-frame 3D, Robot, SuperStress, MIDAS, LUSAS etc. Proficient use of MS office-based software is essential. Working knowledge of relevant CDM regulations. Role Requirements Able to work independently under minimal direction. Excellent time keeping and time management. Willingness to take ownership of allocated tasks. Act as a Line Manager. Support and manage project team members, including providing technical support. Mentor and develop the understanding and technical knowledge of junior colleagues. Undertake roles related to Project Management. Preparation of fee proposals. Support in all aspects of tenders, including producing and delivering presentations. Determine a project’s scope of works, budget and programme. Responsible for the financial, technical and project management of various projects. Prepare or check technical reports, specifications, drawings, calculations, risk assessments and method statements. Comply with varying design standards ensuring all deliverables are compliant. Undertake design reviews to ensure coordination between design disciplines. Undertake and lead inspections, examinations and scoping visits with the client. Have a good understanding of relevant Health & Safety Legislation, Codes of Practice & standards and current design methods. Liaise and attend meetings with clients. Ability to communicate with people at all levels in both technical and non-technical environments. Benefits & Initiatives offer excellent benefits and initiatives, including: Incentive Scheme. Pension Scheme Car Benefit Scheme. Work From Home. Health Insurance – cash plan. Flexible working scheme. Long service award. Cycle-to-work scheme. Life assurance/personal accident cover. Annual leave inc. sell, buy & carry-over. Annual season ticket loan. Generous maternity & paternity pay. Employee introduction awards. Professional qualification support. Become a diversity/inclusion/zero emissions/innovation/technology champion.

Key Responsibilities: · Lead System Architecture Design: - Develop and implement system architectures that meet business requirements. - Ensure scalability, security, and performance of the platform. - Evaluate and recommend technologies and tools to enhance development efficiency. · Software Development: - Write clean, maintainable, and efficient code. - Oversee the development of new features and enhancements. - Conduct code reviews and ensure adherence to best practices. · Team Leadership: - Lead and mentor the development team in the London office. - Facilitate collaboration between developers, data scientists, and product managers. - Coordinate with the CTO to align the team's efforts with company objectives. · Project Management: - Define project scopes, timelines, and deliverables. - Monitor progress and adjust plans as necessary to meet deadlines. - Communicate project status and risks to stakeholders. · Quality Assurance: - Implement testing strategies to ensure software quality. - Address and resolve technical issues promptly. - Maintain documentation for system architecture and development processes. · Stay Current with Industry Trends: - Keep up-to-date with emerging technologies and industry best practices. - Integrate relevant advancements into the company's technology stack.

About Comptoir Gourmand: At Comptoir Bakery, we are passionate about delivering exceptional French pastries and baked goods to our customers. We believe that an outstanding experience goes beyond our products; it’s about creating a connection with our community through innovative marketing strategies. Position Overview: We are seeking a dynamic and creative In-House Marketing Manager to join our team. This role will focus on enhancing our brand visibility and customer engagement across various digital platforms. The ideal candidate will work on community management, project management, and digital strategy implementation, particularly targeting new audiences (new generations). Key Responsibilities: Community Management: - Manage and engage our various social media accounts to foster community interaction. - Develop competition campaigns to improve brand experience based on customer preferences. Digital Strategy Development: - Utilise new digital initiatives to connect with customers and enhance the brand experience. - Collaborate with senior management on digital performance strategies, including KPIs and SEO. Sales and Graphic Design: - Ensure brand consistency across all sales channels while working on promotional materials. - Create compelling graphic designs to support marketing campaigns. Project Management and Supervision: - Oversee and coordinate projects involving third-party vendors (photoshoots, filming, PR, Meta, and Google Ads). - Conduct market surveys and analyse key metrics for informed decision-making. Operational Involvement: - Participate in daily business operations and contribute to new project development in cooperation with management. - Rethink and enhance existing projects to align with current market trends and business goals. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field. - 2 to 5 years of proven experience in a similar role within the food and beverage industry. - Strong understanding of social media dynamics and brand consistency. - Excellent creative and design skills. - Strong teamwork abilities and a willingness to work on-site. Why Join Us? If you’re passionate about marketing and possess a love for French pastries, we want to hear from you! Join our team in elevating the Comptoir Gourmand brand while bringing joy through our delicious products.

Tatar Bunar is a new Ukrainian-Mediterranean restaurant in Shoreditch, where soulful cuisine meets artisan design and heartfelt hospitality. We are creating a warm, vibrant space where every guest is welcomed like family — and we are now looking for a professional and charming Host/Hostess to be the first smile our guests see. Role Responsibilities: Warmly greet and seat all guests, creating an outstanding first impression Manage the reservation system (SevenRooms) efficiently Organize waiting lists and coordinate table turns smoothly during busy periods Answer phone and email inquiries regarding bookings and events Communicate effectively with FOH and management about guest arrivals, VIPs, and special requests Maintain the entrance area’s appearance and atmosphere Assist with cloakroom service and farewell guests warmly Support floor team with guest management during peak times What We Are Looking For: Previous experience as a Host/Hostess or Receptionist in a premium restaurant, hotel, or hospitality venue Friendly, confident, and polished communication skills Ability to stay calm and organized under pressure Familiarity with reservation platforms (SevenRooms experience is a plus, but not essential) Professional presentation and attention to detail Positive attitude and a natural love for welcoming people Right to work in the UK What We Offer: Competitive salary + tips/service charge Staff meals and drinks during shifts Full training on our systems and service standards A supportive, respectful, family-style team environment Opportunities to grow within a young and exciting brand in Shoreditch

Job Title: Neon Signmaker Location: Chingford London Salary: £20,000 - £22,000 per annum Hours: Monday - Friday, 09:00 - 17:00 Job Summary: We are looking for a detail-oriented Neon Signmaker to join our team. In this role, you will be responsible for assembling and wiring neon signage, ensuring high-quality craftsmanship. This is a great opportunity for someone with a passion for hands-on work and creativity. Full training will be provided, so no prior experience is necessary. Key Responsibilities: •Assemble and wire neon signs according to design specifications • Ensure all work meets safety and quality standards •Collaborate with designers and clients to bring custom neon designs to life •Maintain a clean and organized workspace Requirements: •No prior experience required full training will be provided • Strong attention to detail and ability to work with precision • Good hand-eye coordination and manual dexterity • Ability to work independently and as part of a team Benefits: • Competitive salary with room for progression • Monday-Friday daytime hours • Opportunity to work on creative and bespoke projects • Supportive team environment

Job Title: Breakfast Chef Location: L'Amore Coffee and More, Isleworth, TW7 7AL Position Type: [Full-Time/Part-Time] About Us: L'Amore Coffee and More is a beloved café situated in the heart of Isleworth, known for its exceptional coffee, delightful pastries, and warm, inviting atmosphere. We are expanding our offerings to include a delicious breakfast menu and are looking for a talented and dedicated Breakfast Chef to join our team. Job Description: We are seeking an experienced and creative Breakfast Chef who is passionate about crafting delicious and wholesome breakfast dishes. As our Breakfast Chef, you will be responsible for preparing a variety of breakfast items that will set the perfect tone for our customers' day. Your expertise and culinary flair will help us deliver a memorable breakfast experience. Responsibilities: - Prepare and cook a wide range of breakfast dishes, including eggs, pancakes, waffles, pastries, and healthy options, ensuring each dish meets our quality and presentation standards. - Develop and refine breakfast recipes, incorporating seasonal ingredients and customer preferences. - Manage kitchen operations during breakfast hours, ensuring efficiency and timely service. - Maintain a clean and organized kitchen, adhering to all health and safety regulations. - Coordinate with the café management to design and update the breakfast menu, introducing new and exciting dishes. - Assist in inventory management, including ordering and stocking breakfast-related supplies. - Train and supervise kitchen staff during breakfast shifts, fostering a collaborative and efficient work environment. Qualifications: - Proven experience as a Breakfast Chef or in a similar role, with a strong portfolio of breakfast dishes. - Proficiency in various cooking techniques and breakfast preparation methods. - Ability to work efficiently in a fast-paced environment. - Strong organizational skills and attention to detail. - Excellent communication and teamwork abilities. - Passion for creating delicious and visually appealing breakfast dishes. - Availability to work early mornings and weekends. Benefits: - Competitive salary with potential for performance-based bonuses. - Employee discounts on food and beverages. - Opportunities for professional growth and development. - A supportive and collaborative work environment. Join us at L'Amore Coffee and More and help us delight our customers with the perfect start to their day. We look forward to welcoming you to our culinary team!

About Us: MY Planning Consultancy Ltd is a dynamic and forward-thinking practice specialising in planning applications, building regulations applications, and licensing applications across a diverse range of projects. We pride ourselves on delivering clear, compliant, and creative solutions for clients in both residential and commercial sectors. The Opportunity: We are seeking a talented Architect (RIBA Stage 1 or 2) to join our team on a permanent or contract basis. This role is ideal for a motivated individual looking to grow within a collaborative and professional planning consultancy. Key Responsibilities Develop design concepts in line with client briefs and planning policy Prepare planning application drawings and documentation Prepare building regulation drawings and documentation Support with pre-applications and feasibility studies Liaise with planning officers, engineers, and other consultants Work alongside our in-house team to coordinate building regulations applications. Requirements Part I or Part II RIBA qualification (or equivalent) Strong working knowledge of UK planning policy and building regulations Proficiency in AutoCAD, SketchUp, and Adobe Suite (Revit is a plus) Excellent communication and presentation skills Self-motivated and able to manage your own workload We Offer: Flexible working arrangements (remote/hybrid) Competitive salary or contract rates Opportunities for career growth and development Collaborative, supportive working environment.

Tatar Bunar is a new Ukrainian-Mediterranean restaurant in the heart of Shoreditch, combining soulful food, warm hospitality, and beautifully curated design. We’re now looking for a passionate and experienced Head Waiter to lead our floor team and help shape the guest experience from the glass up. Role Responsibilities: Lead and support the floor team during service, ensuring a smooth and high-quality guest experience Deliver exceptional hospitality, embodying the spirit and values of Tatar Bunar Maintain full knowledge of food and beverage menus, including daily specials Support training and development of junior staff members Coordinate with kitchen and bar teams to ensure excellent timing and service standards Manage section and assist in opening/closing duties Handle guest feedback professionally and proactively Uphold hygiene, health, and safety standards at all times What We Are Looking For: Previous experience as a Head Waiter/Waitress or Senior Waiter in a premium or high-volume restaurant Strong communication and leadership skills Genuine passion for hospitality and guest care Ability to remain calm and organised during busy service periods Well-presented, energetic, and positive attitude Good knowledge of wines and cocktails is a plus Right to work in the UK What We Offer: Competitive salary + service charge Staff meals and drinks during shifts Opportunities for professional growth and development A warm, supportive, and respectful working environment A chance to be part of an exciting and growing concept in the heart of Shoreditch

WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.

Housekeeping Attendant - Luxury Aparthotel | Full-time, Permanent I £27,500 + Benefits Work with pride. Deliver excellence. Grow with us. Urban Chic, one of London’s most stylish and design-led serviced apartment providers, is seeking a skilled and experienced Cleaner to join our growing team, specifically for our aparthotel in Paddington, Chiwlorth Court. As a Housekeeping Attendant, you will play a key role in upholding the highest standards of cleanliness and visual excellence across our apartments and communal areas. At Urban Chic, we’re proud of our progress and ambitions. We’re working hard to become an employer of choice – a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - Annual salary of £27,500 - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year ** Your responsibilities will include:** - Maintaining cleanliness and hygiene in guest apartments and communal areas, creating a warm and welcoming environment - Performing janitorial tasks including dusting, vacuuming, and mopping - Coordinating with team members to organise cleaning schedules and respond to guest needs - Using cleaning equipment and products safely and responsibly - Reporting maintenance or safety issues promptly to management ** We’re looking for someone who has:** - At least three years’ experience in housekeeping, ideally within aparthotels or serviced apartments - A passion for exceptional service and creating welcoming spaces - A positive, can-do attitude and pride in their work - The ability to work independently and collaboratively - Strong communication and organisational skills Working hours: 40 hours per week, across five days Shifts are scheduled between Monday and Sunday (rotational) From 10:00 to 18:00 Includes a 30-minute paid break We believe in raising standards for our guests, our properties, and our team. If you’re ready to bring your expertise to a company that’s growing with purpose and heart, we’d love to hear from you. All applicants invited for an interview must provide proof of their right to work in the UK.

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Chef de Partie, you will oversee a delegated section of the kitchen and coordinate junior members of the team to deliver quality service. What we bring to the table: - Dine with us: Enjoy discounts at all Aqua venues - Celebrate YOU: Take your birthday off and earn additional long service leave - Grow with us: Ongoing training and development to support both your professional and personal development - Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge - Breaks: Food provided during your breaks - Restaurant perk - Work out: Discounted gym membership - Lunch & Learn: Head Office perk - Share the Talent: Bring a friend on board and get £500 Your day at Aqua: - Team Spirit: Support and help team members by mentoring junior positions and training new members of the team. Your collaborative spirit will boost your colleague's confidence, develop their skills, and thus ensure high standards of service are met - Craft Recipes for Success: Prepare and present high-quality dishes within your designated section, ensuring consistency and excellence in every plate You will be paid £12.21 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.60 extra per hour each month. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Chef de Partie and be part of Aqua’s global culinary adventure!

Graphics Designer We are looking for a creative and detail-oriented Graphic Designer with UI/UX experience to join our team. This role will involve collaborating with the Marketing and IT teams to design visually stunning graphics and enhancing the user experience (UX) and user interface (UI) for our website and mobile app alongside the end customer’s software applications. The ideal candidate should have a strong understanding of branding, design principles, user behaviour, and digital product awareness. Key Responsibilities: Work closely with the marketing team to design creatives for promotions, email campaigns, and landing pages. Collaborate with the IT team to design and refine the UI/UX of the company website and mobile application. Create wireframes, prototypes, and user flows to ensure seamless navigation and user-friendly experiences. Work on designing intuitive interfaces that enhance usability and engagement. Optimise web and mobile app designs based on analytics, A/B testing, and user feedback. Ensure mobile-first and responsive design principles are followed for cross-device compatibility. Work closely with developers to ensure seamless implementation of UI/UX designs. Coordinate with the marketing team to align visuals with brand identity and campaign goals. Conduct design presentations to key stakeholders, explaining creative rationale and user experience improvements. Stay updated with the latest UI/UX trends, tools, and best practices to bring innovation to designs. Conduct user research and usability testing to gather feedback on designs. Identify and address UX pain points to enhance conversion rates and customer satisfaction. Analyse heatmaps, user flows, and behavioural data to refine UI/UX strategies. Education and Skills: Bachelor’s degree in computer science, any certificate in Graphic Design, UI/UX Design, Visual Arts, or a related field.3-5 years of experience in graphic design and UI/UX, preferably in an e-commerce or digital environment. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, Invision, or Sketch. Strong understanding of UI/UX principles, typography, theming, and branding. Experience designing responsive and mobile-first interfaces. Knowledge of HTML, CSS, and front-end development basics is a plus. Familiarity with user research methods, A/B testing, and usability testing. Creative thinker with a strong eye for aesthetics and user experience. Detail-oriented with the ability to multitask and meet deadlines. Strong collaboration and communication skills to work with cross-functional teams. Problem-solving mindset to tackle design and user experience challenges.

MOTIF Overview: MOTIF Inc is a global marketing agency specializing in Marketing, Design, and Media services. We help brands around the world connect with their audiences through compelling storytelling, innovative design, and data-driven marketing solutions. Our team of industry experts delivers tailored content and campaigns that drive growth, build brand equity, and create meaningful engagement across digital and traditional platforms. Whether launching new products, rebranding, or scaling global reach, we partner with clients to turn creative ideas into powerful results. What You Will Do: We are looking for a results-driven Marketing & Sales Intern to work with the CEO on planning and execution of marketing strategies while actively identifying and driving sales opportunities. The hybrid role combines creativity with commercial acumen, making it ideal for someone who enjoys both strategy and getting hands-on with closing deals. · Sales Execution: Generate and qualify leads through digital platforms and email marketing, alongside supporting sales presentations and proposals. · Client Relationship Management: Maintain the CRM system, ensuring timely tracking and communication with clients, prospects and leads. · Collaboration with Content: Work with media and content teams to support idea generation, develop promotional/sales materials to improve sales outreach and conversion · Reporting & Analytics: Monitor campaign and sales performance in coordination with the CEO and Marketing Lead, sharing insights and opportunities with the team · Support Revenue Growth: Identify and close sales opportunities with the CEO, whilst continuing to nurture client relationships. What You Will Bring: · Positive and proactive mindset, with prior sales experience · Understanding of marketing strategies and funnels · Excellent written and verbal communicational skills · Ability to solution and problem-solve What You Will Receive: · Experience of working at a growing full-service Marketing Agency · Ability to work remotely and directly with the client · Paid lunch and travel allowances · Commission on new client wins Employment Term: 6 months initially, with scope to go full-time

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).