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Job title - Business Development Manager Department - Sales Personal Specification • Proven experience in business development or sales roles within events, hospitality, travel or related industries, • Proficiency in Salesforce and Microsoft Office suite (Word, OneNote, and PowerPoint) and LinkedIn, • Proactive, commercially driven and target-focused, • Strong networking ability; comfortable presenting, pitching and attending industry events, • Highly organised and able to manage multiple opportunities simultaneously, achieving deadlines, • Strong communication skills with a collaborative approach, proven track record of working across teams, • Detail-orientated approach to work, ensuring accuracy in all tasks and documentation Purpose • Drive growth by identifying, generating, and converting new business opportunities, creating strong early-stage client relationships and leading to new customer accounts, • Achieve quarterly and annual targets, • Execute the Sales Plan to support building a tender pipeline, • Collaborate with colleagues across department to develop and nurture client relationships, • Once established, transition new accounts to the Account Development team, • Implement sales strategies across all Conference Care services How • Conduct virtual and face to face meetings, sites visits, client events and networking, • Deliver introductory presentations, demo sessions and support pitch development, • Generate consistent pipeline of new leads per month from contacts and referrals and other research tools such as digital media, CRM and procurement platforms, • Attend networking events, industry exhibitions and venue showcases, • Present monthly review of the business development strategy in Sales Meetings maintaining accurate records in CRM, • Schedule regular engagement with internal teams to support enquiry conversion, • Prepare robust handover packs for Account Development team Measurement * • Achievement of business development target, • Delivery against KPI’s including Lead Generation – 50 per month and Client Engagement 6 meetings per week, • CRM monthly reporting, activity, results and next steps Environment • Located from Hinckley office & Home office. Subject to client diary availability 2-3 days per week on the road engaged in client meetings., • Working pattern – 5 days per week, additional hours may be anticipated with this senior role to meet the needs of the customer and business. Reporting to - Head of New Business

Location 1 Watling Drive, Hinckley LE10 3EY Full job description Company Overview At Conference Care, we are more than just a Venue Finder - we are an innovative Events Agency dedicated to creating memorable experiences for a diverse range of clients. Our services span events management, venue sourcing, digital solutions, and sustainability consultancy. Proudly achieving B Corp status in 2024, we uphold the highest standards of social and environmental responsibility. Job Overview We are seeking an energetic and detail-oriented Events Consultant to join our dynamic Venue Finding team. In this role, you will be at the centre of sourcing, negotiating and securing the right venues and accommodation solutions for our clients’ meetings and events. You’ll manage enquiries from brief through to confirmation, ensuring a seamless experience while balancing client expectations with strong commercial outcomes. This is a fast-paced, client-facing role where your organisation, communication and attention to detail will make a real impact. You’ll work closely with clients, venues and internal teams to deliver efficient, high-quality solutions, while building long-term relationships and maximising opportunities for both our clients and the business. What you’ll be doing • Managing a high volume of MICE and accommodation enquiries, both new business and contractual, from initial brief to confirmation, • Understanding each client’s objectives and delivering tailored venue solutions that meet their needs, • Acting as a true extension of your clients’ teams - anticipating their needs, thinking ahead, and providing information before it’s asked for, • Negotiating rates and terms with venues to maximise profitability and client value, • Taking ownership of the full booking journey, including reviewing and handling contracts on behalf of clients with a high level of accuracy and care, • Working closely with the Finance/Accounts team to support the payment process, including gathering and managing supplier invoices where negotiated payment terms cannot be agreed, ensuring timely and accurate client billing, • Working to agreed SLAs and KPIs, including conversion, commission and service delivery targets, with a clear focus on results, • Identifying opportunities to upsell Conference Care services and trusted third-party suppliers, • Thinking creatively and proactively to overcome challenges, secure space and deliver the best possible outcomes for clients, • Proactively flagging risks to client relationships or enquiry conversion and working with management to resolve them, • Maintaining clear, professional and timely communication with clients, suppliers and internal teams, • Collaborating closely with Sales, Event Management and other departments to ensure a joined-up client experience, • Experience in venue finding, events, hospitality or a similar client-facing role, • A highly results-driven mindset, with a strong focus on achieving targets and delivering commercial outcomes, • Exceptional attention to detail and a high level of accountability, particularly when managing contracts, financial processes and supplier invoicing, • Someone with drive and ownership, who takes pride in delivering high-quality work and seeing things through to completion, • A proactive, forward-thinking approach - able to anticipate client needs and stay one step ahead, • Creativity and the ability to think outside the box to find solutions and add value for clients, • Excellent communication skills, both written and verbal, • Strong organisational skills and the ability to manage multiple enquiries at pace, • Confidence using systems and technology to manage enquiries and bookings At Conference Care, our mission is to inspire, innovate, and create change - helping people reach their goals and share success. We deliver complete, accountable event solutions, from venue sourcing and delivery to post-event reporting, providing simplicity, cost certainty, and measurable value, all underpinned by carbon-conscious innovation. We are proud to be a B Corp, meeting the highest standards in governance, ethics, accountability, transparency, employee wellbeing, community impact, and environmental stewardship. Our values include: • Excellence, • Integrity, • Sustainability, • Collaboration, • Community Job Type: Full-time Benefits: • Company events, • Company pension, • Free parking, • Health & wellbeing programme, • On-site parking, • United Kingdom (required), • Work Location: In person

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