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We have a great opportunity for a Product & Performance manager to play a key role in supporting the commercial performance of our portfolio of brands by using sales analysis, effective forecasting, and innovative range building. You will work closely with various teams, including Design, Marketing, Finance, and Sales, to ensure the successful management of our product portfolio. This is a hybrid role which could be based at our London or Loughborough office. About Us Sanderson Design Group is an international luxury interior furnishings company, home to iconic British design brands including Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, and Scion. With over 160 years of heritage, we are proud to bring the beautiful into people’s homes and lives. Responsibilities • Produce analysis, lessons learnt & market research presentations for stage gate sign offs and brand performance reviews with Directors supporting business decisions and brand strategy., • Set up and manage all range plans with assistance from the Product & Performance Lead., • Review and identify brand product sales and profit trends, best & worst sellers and collection & design performance., • Work closely with Design team on managing critical paths and handing over new collections to the trading team in a timely manner and complete., • Assist the Product & Performance Lead in the creation of seasonal budgets and review targets for SKU count, product mix, sales & intake margin. Contributing to Return-on-investment plans., • Focus on growing sales per SKU & ensuring this is in line with business expectation. Ensuring all new product & collections are within the product plan., • Provide analysis to enable pricing architecture to be developed and maintained. Wider market insight into the competitors pricing, positioning, design & trend. Using key basket products as a benchmark., • Forecasting product level sales and initial buys per collection. Key go to for design & marketing for line level performance and development., • Develop detailed range plans with appropriate product phasing to ensure availability is maximised and to minimise terminal stock., • Work closely with the Design & Marketing team to derive accurate initial order quantities, key sales drivers and colourways per SKU., • Ensure line detail accurately captured on ROIs for future new collection financial sales reporting., • Supporting our Digital Trading team on product insights/performance for our D2C websites., • Support in Product Development, creating and managing design briefs, target costs., • Focus on intake margin optimisation for new product., • Updating KPI dashboard and Qlicksense app with relevant new collection information distributed to the business. Process Management • Ensure that all processes are executed in an efficient and speedy manner., • Implement the most efficient work practices, aiming for zero errors, nil waste, no double handling, through regularly reviewing current process and scenarios, highlighting any areas of concern, suggesting improvements where necessary., • Reduce level of manual intervention by leveraging existing applications to automate routine activities., • Constantly aiming for the highest standards of quality and efficiency through a thorough understanding of the industry, latest technical requirements and process review., • Ensure all data is maintained and accurate in the systems utilised by the company., • Assess performance constantly identifying and sharing success factors, identifying bottlenecks, execute root cause analysis, propose improvements. Measures of success • Achieve total sales, sales per SKU, profit, and intake margin targets., • Supporting planning brand collections, providing strategy proposals where appropriate., • Delivering collection analysis with recommendations and sharing this knowledge with the wider team., • Building an understanding of the overall business, our end consumers and departmental performance down to line detail and Experience & Skills • Experience working within a merchandising team within the retail industry., • Strong numerical, analytical and interpretive skills., • Advanced working knowledge of MS Excel including complex formulas., • A logical and analytical approach to work with a strong attention to detail, • The ability to relate to the product and understand the Sanderson Design Group and End Consumers., • Strong organisational skills and an ability to think strategically., • Excellent written and spoken communication skills., • Strong stakeholder management skills across a matrix team, • Customer centric mindset and understanding of the customer journey, • Continuous improvement mindset - open to new ways of working and adopting best practice to drive results, • Commercial awareness of how our business operates and an understanding of our peers, commercial drivers and financial variables related to the role.

Do you want to give meaning to your career and play a key role in a fast-growing company, certified Great Place To Work®, and innovating to improve patients’ health? Join us at Urgo Medical as the Customer Services & Client Success Manager! Who is Urgo Medical? Are you looking for a company where your work has meaning, where you can make a real impact and learn every day? At Urgo Medical, we believe innovation can transform lives. Our mission: to help patients heal faster and better, through cutting-edge products and innovative digital services. Some wounds are severe, can become chronic, or may become infected, causing pain and isolation. We take on this challenge every day by developing solutions that accelerate healing and by leading ambitious projects, such as our goal to create the world’s first artificial skin! Urgo Medical is also a unique company: French, family-owned (we focus on a long-term vision and put our teams at the heart of our success), the most dynamic in its sector (+10% in 2024), and international (present in 17 countries). By joining us, you will discover our mission, our foundation, our commitment to local industrialisation, and the authentic energy of our teams. At Urgo Medical, we have many strengths: industrial, R&D, commercial... and all of them are essential. If you want to combine passion, impact, and innovation, this position is for you! Customer Services & Client Success Manager Role We are looking for an experienced Customer Services & Client Success Manager to lead our Customer Services function while also owning client success for NHS Trusts using our digital health applications. This is a hands‑on role combining operational excellence, people leadership, and external client engagement. You will ensure a seamless end‑to‑end customer journey; from order processing through to delivery, while driving strong user adoption, satisfaction, and retention across our digital platforms. Acting as the internal voice of the customer, you will play a key role in continuous improvement, cross‑functional collaboration, and supporting business growth. Key Responsibilities Customer Services Leadership • Lead, structure, and develop a high‑performing Customer Services team with clear roles, accountability, and performance standards, • Oversee day‑to‑day operations including call handling, order processing, reporting, and administration, • Act as the escalation point for complex customer queries, claims, and issue resolution, • Drive measurable improvements across customer service KPIs (e.g. order accuracy, response times, customer satisfaction), • Identify and implement process and system improvements to increase efficiency and service quality, • Manage and develop the order processing system, including user training and liaison with Group colleagues, • Build strong working relationships with wholesalers, pharmacies, logistics, and warehousing partners, • Serve as the primary point of contact for client support and engagement, • Lead onboarding of new NHS clients, including system setup, training, and ongoing engagement, • Support user adoption by tracking usage data and behavioural trends, working closely with Business Development, • Conduct regular client check‑ins, business reviews, and deliver performance reporting, • Monitor client satisfaction, engagement levels, and NPS scores, • Proactively identify risks to retention and deliver tailored solutions in collaboration with internal teams, • Represent client needs internally, contributing to product development and business cases, • Support system integration and manage administrative access across platforms Skills, Experience & Attributes Essential Experience • Proven experience in Customer Service Management, Customer Success or Account Management, • Demonstrated experience leading and developing teams in a fast‑paced environment, • Strong, confident leadership style with the ability to inspire and develop others, • Excellent communication and relationship‑building skills across all levels, • Highly customer‑centric, with a solutions‑focused mindset, • Strong organisational skills and ability to balance operational and client‑facing priorities, • Proactive problem‑solver with the confidence to challenge and improve ways of working, • High levels of professionalism, integrity, and accountability, • Confident using and quickly learning new systems and technologies Technical Skills (Desirable) • Experience with SAP, Microsoft Office Suite, Power BI, or Notion About URGO Group Urgo Medical is part of the French family-owned URGO Group. URGO has two main businesses: Urgo Medical, and Urgo Healthcare, whose mission is to treat everyday ailments. With a turnover of €870 million in 2024, URGO employs over 3,600 people, all committed to fulfilling our healthcare mission. Did you know? The founder of the group, Hervé Le Lous, shares his entrepreneurial experience and his management vision on Instagram, a great way to discover URGO’s company culture. Urgo Boss (@urgo_boss) • Photos and videos on Instagram Urgo Medical is officially certified Great Place to Work®! This recognition is based on employee feedback and reflects a culture of trust, care, and commitment. Join Urgo Medical and help build an environment where everyone can thrive.

Senior Digital Sales Account Executive page is loaded## Senior Digital Sales Account Executiveremote type: Hybridlocations: Loughborough (Headquarters)time type: Full timeposted on: Posted Todayjob requisition id: JR003294**We’re looking for people to join the Access family, who share ou

As a member of the Digital Sales team, you will be in a hardworking, fast-paced environment and have a portfolio of products to sel l. You may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support of other salespeople. Experience in selling software digi

We are looking for a proactive digital sales professional who excels at multi‑channel outreach, builds strong rapport, adapts quickly to growth, and delivers organised, high‑quality customer and CRM management. Maintain excellent Salesforce hygiene. Experience in selling software digitally and/

A leading software provider in Loughborough is seeking a motivated Sales Specialist to drive customer engagement through the sales process.In this role, you will guide clients from demo to close, negotiate offerings, and consult on best practices to maximize their efficiency.Ideal candidates are ene

A leading software provider based in the UK is seeking a proactive digital sales professional to join their team in Loughborough.The role involves multi-channel outreach to business prospects for their comprehensive Learning Suite.Candidates should have strong communication skills and a background i

Enterprise Sales Director – Global digital consultancy. A global consultancy delivering complex digital transformation programmes is hiring an Enterprise Sales Director to build and drive new business across the UK. Experience selling consulting, digital transformation or complex bespoke technolog

I’m looking for a Head of Ecommerce / Digital Sales to take full ownership of a multi-channel online sales operation within a fast-scaling, product-led business. Setting and delivering the digital sales strategy across all online channels. Opportunity to build and scale a best-in-class online sale

Technical Sales Representative – Ground Support & Propping.

We are looking for a Digital Sales Specialist for the UK to join the sales team to be responsible for developing Angel Aligner business activities in the country, exploring sales growth opportunities and maintaining sales with existing customers as well as cultivating relationships. Meet monthly, qu

As a Freelance Sales Consultant, you will be responsible for identifying new business opportunities, engaging prospective clients, and driving revenue growth through the promotion of Front9 Digital’s services. Proven experience in sales, business development, or lead generation (ideally in digital

Facilities management (multi-site, contract-led sales). Commercially sharp, but not overly “salesy”. Director of Sales - PE-Backed Property Management Platform.

Self-driven, outcome-oriented, and resilient in complex sales cycles. Born digital, UST transforms lives through the power of technology. This is a senior, high-impact role for a proven hunter who thrives in complex enterprise sales environments and consistently converts strategy into revenue.

BSI's Digital Trust Product Certification is a crucial aspect in today’s digital landscape, serving as a testament to organisational commitment in maintaining integrity, security, and transparency in their digital product development and operations. Expertise in Digital Trust Product Certification

By joining the Wholesale Field Sales team e-commerce and digital you will be part of the Wholesale field sales team to support and accelerate the E-com and Digital Agenda across Independent wholesale customers. Support with wider wholesale field sales projects linked to field sales plans. Account Ex

Our client is a leading global technology organisation seeking a senior leader operating at Director level to expand digital revenue and increase partner self-service through its digital sales platforms. Drive the adoption and growth of a partner digital sales platform across an international partne

The Digital Sales Manager sits within Sky Media's Digital Sales team and plays a key role in driving growth across Sky's fast-expanding digital advertising proposition. As part of a wider commercial sales organisation, the role works closely with Sales Controllers, the wider Digital Sales team and s

FRAMEN, a leading Digital Outdoor Media network in Greater London, is looking for a SaaS Sales Manager specializing in Digital Signage Software & Hardware. The ideal candidate will have 2-3 years of SaaS sales experience, strong communication skills, and a proactive approach to client acquisition.

A tech-led recruitment firm is seeking a Sales Account Manager specializing in AI Analytics/SaaS solutions. This remote position demands a commercially driven individual with over 3 years in SaaS sales and proven success with complex deals.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Placing Top Sales & Customer Success Talent into Martech & SaaS Vendors across the UK & EM A. Experiencing significant growth and hiring a Sal

Associate Director / Director - Luxury PR Agency.We’re working with a boutique, senior-led luxury communications agency to hire an Associate Director / Director.Operating at the intersection of PR, partnerships and commercial strategy, the agency helps international brands reach high-net-worth aud

Digital Sales Consultant to own early-stage engagement across both inbound and outbound leads. You’ll accelerate the lead journey with prospective clients from awareness to consideration to engagement until they’re sales-ready opportunities, ensuring a seamless, high-quality handover to our Sale

A leading financial technology company is seeking a Senior Director of Sales in Greater London to lead high-value banking relationships across the Americas.

Ensure all administrative work and follow up is completed within the sales cycle. Ability to work in a fast-paced sales environment, with the ability to adapt to the constant growth. Strong interpersonal skills and ability to influence buyers within the sales cycle.

Work closely with client sales and marketing teams to deliver integrated PR support. Utilise social media channels effectively to support broader communications and digital strategies.

A digital marketing agency is seeking a Dutch-speaking Digital Ads Sales & Onboarding Specialist to drive client engagement in Barcelona. Successful candidates will have professional fluency in English and experience in sales or digital marketing. This role involves both new business sales and onboa

Are you ready to take the next step in your PR career with a global communications agency?.We’re working with a specialist PR & communications consultancy that partners with clients in financial services, technology, and climate transition.With an international presence and a collaborative culture

Join our Digital Sales team and build the foundation of a successful sales career. This position provides structured development, hands-on experience, and opportunities for long-term progression in Digital Sales and Operational Services. Graduate Digital Sales Representative.

Oversee the delivery of multi-channel communications programmes across corporate, media, and digital channels.

An established organisation in digital media is seeking a motivated Digital Sales professional in England. This role involves developing commercial partnerships and driving revenue across digital marketing products. The ideal candidate will have B2B sales experience, strong communication skills, and

A leading recruitment agency is seeking a talented PR Account Manager/Senior Account Manager in London.The ideal candidate will take ownership of client accounts in the hospitality sector, shape creative campaigns, and deliver impactful PR strategies.With strong media relations experience, the role

Your efforts will drive digital transformations for clients while supporting marketing initiatives. Ideal candidates have sales experience and strong communication skills, contributing to the success of top-of-funnel activities. A technology solutions provider in Greater London is looking for an Ins

A prominent B2B company in West Midlands is seeking a Senior Sales Manager to shape its sales function and be an integral part of the leadership team. The ideal candidate has strong B2B sales experience and the ability to drive change and foster collaboration within an evolving organization. In this

PR and brand communications agency.They’re looking for an experienced and senior professional - Account Director through to Associate Director,to take ownership of key accounts and play a meaningful role in helping grow the business over the coming years.This is a hands‑on role with real scope t

Harrison Scott Associates is looking for a Sales Director for Small Format Digital Print in the UK. This exceptional role offers a chance to lead sales efforts within a respected digital print manufacturer known for its advanced capabilities and competitive pricing. Ideal for experienced sales profe

Honeywell is seeking a Sales Digital Champion for the Fire Europe Channel in the UK. The role focuses on driving digital transformation for partners by integrating Honeywell CLSS and promoting digital-first business models. Responsibilities include leading strategic engagements, consulting with part

Wide / Large format / Roll To Roll / Digital Media Sales experience direct to Printers / Sign & Display Fabricators. Decide with the management and internal sales team key and target accounts for the sales area and agree a strategy to obtain and secure the business. Job Title: Sales Executive – Wi

Infopro Digital in London is recruiting for a Sales Account Director. The ideal candidate will have substantial experience in B2B sales, demonstrating strong negotiation and communication skills. Infopro Digital offers competitive benefits including a generous holiday allowance, private medical insu

Harrison Scott Associates is seeking a Digital Print Sales Representative to work in London. This role involves building strong client relationships, presenting digital printing capabilities, and maintaining records in the customer management program.

A leading blockchain infrastructure company in the United Kingdom is seeking a Sales Engineer to support their regional sales team.

Sales Director - Institutional (Crypto / Digital Assets). Proven track record in institutional sales within crypto, derivatives, or financial markets. Strong network across financial services or digital assets.

B2B Digital Sales Specialist (French & English) – Remote (Bulgaria). Understand customer needs and propose tailored digital solutions. Contribute directly to revenue growth and sales performance targets.

Experience in a customer‑facing technical role (Sales Engineering, Pre‑Sales, Technical Consultant etc. You’ll be front and centre in the sales process. This isn’t a passive pre‑sales function.

This is a senior sales leadership opportunity for a proven enterprise software sales professional with deep roots in the core banking, digital banking, or banking technology transformation space. Dedicated pre-sales, solutions, and delivery support. Fluency in the language of banking technology: cor

A leading digital asset infrastructure company seeks an experienced Sales Director for the Payments sector in the UK. This role involves exceeding revenue targets, collaborating with sales teams, and nurturing customer relationships. Ideal candidates have a strong SaaS sales background, a passion fo

A leading business management software provider based in the UK is seeking a motivated individual for a sales role. You will engage with clients to guide them through the sales funnel, negotiate offerings, and enhance their processes. The ideal candidate should possess strong sales skills and the ab