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Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

Remote or hybrid remote/London office About us: We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: • Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions, • Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale, • Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals, • Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly, • Work closely with the VP Product to help define and refine the overall product strategy About you: • 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context, • Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given, • Experience contributing to strategy in greenfield or rapidly evolving environments, • Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks, • A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations, • Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials, • Competitive salary, commission and equity package, • Lots of autonomy and opportunities for growth, • Flexible hours and location, with a monthly coworking budget or option to use our London office, • Occupational pension (location dependent)location d, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Quarterly team offsites to London and other exciting destinations in Europe

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. _ This is a full-time role for a Business Development Manager, based in the UK. The individual will be responsible for sourcing work for our family of UK based videogame studios. As part of the Create BD team, you’ll play a key role in defining Keyword’s excellence in game making while being a responsible, visible, partner in our exciting industry. • Ignite and guide the relationships between our studios and clients. From sourcing, proposal building, and negotiation to issue resolution., • Seek and maintain relationships with the entire gaming industry., • Find new avenues and opportunities for our Create Studios., • Uphold quality in our responses and communications as well as owning the RFP responses of our studios., • Nurture our existing development relationships., • Communicate clearly and transparently, keeping the wider teams informed., • Uphold the quality of work our studios provide. To be successful in this role, you will need to have a passion for the gaming world and be an active member of our industry. • 3 or more years' experience selling in the entertainment and/or video games industry., • Strong understanding of game development, market trends, industry dynamics and current industry landscape., • Account Management and Key Account Management skills., • High attention to detail and ability to deliver under pressure and to deadlines., • Superb written and verbal communication skills., • Must be self-motivated and able to operate in a remote environment., • Must be comfortable working and communicating with exec/senior contact levels., • Additional language skills valued. This role will likely require periodic travel to both client sites and industry events. There may also be the requirement to spend time with the team at regular gatherings in our UK studios. Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees. Note to Recruitment Agencies Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. Privacy Notice By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe, United Kingdom Area of Work: Art Services, Game Development Service: Create Employment Type: Full Time, Permanent Working Pattern: Hybrid

🚀 Why Midnite? Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven by product innovation, customer experience, and building category-defining entertainment products - keep reading. Not your grandad’s bookie. 👀 The Role Title: Senior Product Manager – Casino Team: Product Location: Remote, UK. We’re looking for a Senior Product Manager to lead the strategy, development, and evolution of one of Midnite’s fastest-growing and most important verticals. This is a high-impact product leadership role focused on building the next generation of casino entertainment. You’ll own the Casino product vision and roadmap, shaping experiences across gameplay discovery, engagement systems, gamification, retention, live experiences, and player lifecycle mechanics. We’re not interested in building another traditional online casino experience. We want to redefine what a modern casino product can feel like for a new generation of players - more immersive, entertaining, social, and intuitive. Working closely with Engineering, Design, CRM, Data, Operations, and Commercial teams, you’ll combine strategic thinking with hands-on execution to deliver experiences that drive meaningful player value and commercial growth. You will: • Own and drive the long-term product vision and roadmap for Midnite Casino., • Lead the development of innovative casino experiences that improve engagement, retention, and player satisfaction., • Explore and launch new mechanics across gamification, progression systems, live experiences, personalisation, social features, and player rewards., • Drive experimentation and optimisation across the full player lifecycle using data and customer insight., • Partner closely with Engineering and Design teams to deliver intuitive, high-quality user experiences across all channels., • Collaborate with CRM, Data, and Commercial teams to identify growth opportunities and optimise player value., • Define KPIs, evaluate feature performance, and use insights to inform roadmap prioritisation., • Lead discovery initiatives, user research, and rapid validation of new product concepts and features., • Manage relationships with external game providers and platform partners to deliver seamless and engaging content experiences., • Work closely with senior leadership to shape Midnite’s broader Casino strategy and market positioning. The next Midniter: • Proven experience as a Senior Product Manager within casino, gaming, betting, social casino, or entertainment-led consumer products., • Strong understanding of player engagement, retention mechanics, gamification systems, and live operations., • Track record of owning product strategy and delivering impactful features from concept through launch and iteration., • Strong analytical and commercial mindset, comfortable using data and experimentation to drive product decisions., • Experience working closely with cross-functional teams including Engineering, Design, CRM, Data, and Commercial stakeholders., • Ability to operate effectively in fast-moving environments with high ownership and autonomy., • Excellent communication and stakeholder management skills., • Passion for building exceptional user experiences and challenging traditional industry thinking. 💰 Winnings • Private health insurance with zero excess, including optical cover and optional dental., • Income protection to protect your earnings and give you peace of mind., • Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years., • Flexible working and a fully supported home office setup so you can do your best work from home., • Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees., • Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want., • Retail discounts and subscription perks across a wide range of brands., • Quarterly team socials to connect, celebrate and have fun together., • Internal and external learning opportunities alongside mentorship programs to support your development., • Competitive compensation with transparent salary banding and progression frameworks. At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Dexerto is a leading global digital media company reaching over 100 million monthly fans across gaming, esports, streaming, entertainment, and internet culture. We operate at the intersection of content, creators, and brands — delivering premium editorial, video programming, live experiences, and commercial partnerships that shape the modern entertainment conversation. With a rapidly growing US footprint, talent access is central to our authority, programming, and revenue growth strategy. The Role: Dexerto is seeking a Senior Account Manager to own and lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and our creative production, ad operations, and talent teams—managing complex, multi-platform campaigns that span custom video productions, digital creative, social and media performance, and experiential activations. As a senior member of the customer success team, you'll own key client relationships, drive best practices across our operations, and work collaboratively with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment, and esports audiences. This role demands strong communication skills, meticulous attention to detail, commercial awareness, and the ability to build and nurture trusted relationships with our clients. Core Responsibilities: • Own & manage client relationships, serving as primary point of contact for campaign strategy and execution., • Monitor campaign performance metrics and provide clients with regular, insightful reporting and strategic recommendations., • Champion best practices across account management and contribute to process improvements and internal workflow optimization., • Lead end-to-end project lifecycle from kickoff through delivery, • Coordinate cross-departmental teams to ensure seamless campaign delivery; own production timelines across all workstreams)., • Ensure deliverables are on time, on budget, and on brief, • Proactively identify risks in campaigns and implement mitigation strategies., • Identify upsell and growth opportunities., • Own campaign budgets and track spend vs. forecast., • Brief & negotiate with external production partners and manage campaign budgets., • Stay current with industry trends, competitive landscape, and client business challenges to provide strategic counsel. Requirements: • 5+ years of account management experience at a creative agency, media company, or brand., • Demonstrated ability to manage multiple high-priority and complex projects simultaneously., • Experience with experiential marketing and live event coordination., • Strong understanding of gaming culture, esports, and digital content trends., • Experience negotiating contracts and managing substantial campaign budgets., • Strategic thinking with hands-on execution capabilities., • Excellent communication and stakeholder management skills., • Must be UK-based for remote working (flexibility for occasional travel). What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities, • Pension & Healthcare opportunities #li-remote

About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: • Lead end-to-end campaign management for high-value direct advertiser accounts, • Develop strategic creative briefs and oversee production timelines across multiple platforms, • Manage client relationships, serving as primary point of contact for campaign strategy and execution, • Coordinate cross-departmental teams to ensure seamless campaign delivery, • Negotiate with external production partners and manage campaign budgets, • Identify opportunities to innovate and elevate creative executions, • Mentor junior staff and contribute to team development, • Streamline communication flows between clients, internal teams, and external partners Requirements: • 5+ years of account management experience at a creative agency, media company, or brand, • Proven track record managing complex, multi-platform creative campaigns, • Experience with experiential marketing and live event coordination, • Strong understanding of gaming culture, esports, and digital content trends, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Experience negotiating contracts and managing substantial campaign budgets, • Strategic thinking with hands-on execution capabilities, • Excellent communication and stakeholder management skills, • Must be UK-based for remote working (flexibility for occasional travel) What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities #li-remote

Dexerto is a leading global digital media company reaching over 100 million monthly fans across gaming, streaming, entertainment, and internet culture. We operate at the intersection of content, creators, and brands — delivering premium editorial, video programming, social content, live experiences, and commercial partnerships that shape modern entertainment culture. As Dexerto continues to scale globally across both audience and commercial operations, brand positioning, industry visibility, and strategic market presence are becoming increasingly important to the next stage of growth. The Role Dexerto is seeking a Marketing Manager (UK-based) to lead and elevate the company’s external brand presence across the media, advertising, gaming, entertainment, and creator economy industries. This is a highly strategic role for an experienced B2B marketer who understands how to position and grow a modern media brand within competitive commercial markets. We are looking for someone with a strong agency or media background — ideally someone who has previously been responsible for marketing an agency, publisher, media business, or public-facing brand. The successful candidate will own and drive Dexerto’s marketing strategy across brand positioning, industry awareness, PR opportunities, lead generation support, thought leadership, awards strategy, and market-facing communications. This role sits at the intersection of marketing, commercial, brand, audience insights, and business development. You will work closely with senior leadership and the commercial team to help strengthen Dexerto’s market position, increase visibility with brands and agencies, and support revenue growth through smarter positioning, strategic storytelling, and industry engagement. You will play a key role in identifying how Dexerto shows up externally — from industry narratives and whitepapers through to awards, PR opportunities, speaking opportunities, sales positioning, and broader market influence. This role requires someone who is equally comfortable operating strategically and executing high-impact initiatives. The ideal candidate will understand how to turn audience, platform, campaign, and industry data into compelling narratives that generate industry attention, commercial conversations, and meaningful business opportunities. You will also help shape how Dexerto leverages its senior leadership team externally — identifying opportunities to raise company profile, strengthen authority, and position Dexerto as a leading voice across gaming, entertainment, influencer culture, and digital media. Core Responsibilities Brand Strategy & Market Positioning • Develop and lead Dexerto’s B2B marketing and industry positioning strategy, • Identify opportunities to elevate Dexerto’s profile across the advertising, media, gaming, entertainment, and creator economy industries, • Shape how Dexerto communicates its value proposition, market position, capabilities, and authority externally, • Help define the strategic narrative around Dexerto’s growth, audience, innovation, and commercial strengths, • Ensure consistency in how Dexerto presents itself across sales materials, PR, events, partnerships, thought leadership, and industry communications, • Work closely with leadership to identify opportunities to strengthen the company’s visibility and reputation globally Industry Presence & PR • Build and manage relationships with relevant industry press, media publications, PR contacts, event organisers, and trade publications, • Identify opportunities for coverage, commentary, interviews, speaking opportunities, and market visibility, • Drive strategic PR initiatives that increase awareness of Dexerto within advertising, media, gaming, entertainment, and creator industries, • Support senior leadership in raising Dexerto’s external profile through coordinated thought leadership and strategic positioning, • Identify opportunities for industry partnerships, market-facing campaigns, and strategic brand amplification Awards & Commercial Integration • Lead Dexerto’s industry awards strategy across commercial, editorial, video, social, and branded content categories, • Work closely with Commercial, Creative Strategy, Sales, Editorial, and Leadership teams to identify strong award opportunities and craft compelling submissions, • Build systems and processes around award tracking, submission timelines, and supporting materials, • Support the commercial team in strengthening Dexerto’s positioning within pitches and external-facing materials, • Partner with Business Development and Sales teams to align marketing efforts with commercial growth objectives, • Lead Generation & Business Development Support, • Develop marketing initiatives that support lead generation and commercial growth, • Identify ways marketing can better support outbound sales efforts, prospect engagement, and industry awareness, • Create market-facing campaigns, reports, and strategic content that drive inbound interest and commercial conversations, • Work closely with sales leadership to understand pipeline priorities and support broader business development initiatives, • Help improve how Dexerto positions itself against competitors within agency and brand conversations Insights, Research & Thought Leadership • Leverage Dexerto’s audience, platform, campaign, and industry data to create compelling market-facing insights and narratives, • Lead the creation of whitepapers, industry reports, trend pieces, insight decks, and research-led marketing initiatives, • Translate complex audience and performance data into commercially valuable industry stories, • Develop distribution strategies for reports and insights across PR, sales, social, partnerships, and industry channels, • Identify the right audiences, publications, and industry stakeholders for market-facing insight campaigns Performance & Accountability • Track and evaluate the effectiveness of marketing initiatives, PR activity, awards strategy, and lead generation efforts, • Establish KPIs and reporting frameworks around brand visibility, engagement, commercial support, and market impact, • Bring accountability and performance focus to Dexerto’s external marketing activity, • Continuously assess industry trends, competitor positioning, and market opportunities Candidate Profile The ideal candidate will bring: • 5+ years of experience in B2B marketing, brand marketing, agency marketing, media marketing, or strategic communications, • Experience marketing an agency, publisher, media business, entertainment company, or public-facing brand, • Strong understanding of the advertising, media, gaming, entertainment, and creator economy landscapes, • Experience supporting lead generation, business development, or commercially-driven marketing functions, • Demonstrated experience developing strategic marketing campaigns and market positioning initiatives, • Strong experience producing industry-facing reports, whitepapers, insights pieces, or thought leadership content, • Ability to interpret audience and campaign data and turn it into compelling commercial narratives, • Existing relationships or experience working with industry media, PR contacts, trade publications, or event organisers, • Strong writing, storytelling, and communication skills, • Experience supporting award submissions, PR campaigns, or industry recognition initiatives, • Strong commercial awareness and understanding of how marketing supports revenue growth, • Ability to operate strategically while also driving execution and delivery, • Strong organisational and project management skills, • Confidence working with senior stakeholders and leadership teams, • High attention to detail combined with strong creative and strategic thinking, • Passion for gaming, entertainment, digital culture, or creator-led media is highly desirable Impact of the Role Dexerto has built one of the largest and most engaged audiences in gaming and internet culture. This role will play a key part in ensuring the wider industry understands the scale, influence, creativity, and commercial capabilities behind the brand. From shaping industry perception and generating commercial opportunities through to elevating thought leadership and strengthening market authority, this role will directly contribute to Dexerto’s next phase of growth. This is an opportunity for a commercially-minded strategic marketer to help define how one of the leading modern media brands positions itself within the global advertising and entertainment landscape. Dexerto is committed to diversity and inclusion and welcomes applicants from all backgrounds. #LI-Remote

The opportunity Unity's Partner Relations team is looking for proactive, people-minded Account Managers to own the success of our most valued partners. Working directly with Developers’ executive and technical leadership, we ensure the success of Unity productions all over the world by solving the problems that everyone else gave up on as impossible. Rest assured, you’ll never be bored at Unity. Our customers create everything from small mobile projects to AAA console games and immersive multi-user VR experiences, and they’re going to need your help to get their projects to maximum performance, stay technically super-stable, and ship on time. As a Senior Partner Relations Manager, you’re the glue that keeps the whole operation together. Your role is pivotal in fostering long-term relationships with key customers and helping them realize the full value of our offerings. You'll need a deep understanding of your customer's long-term strategic goals, helping to surface issues, and feeding data back directly to our product teams. You'll manage customer emergencies with a calm focus. You'll strive for constant improvement both with your customers and within Unity. You'll set the bar high, ensuring we are always on point and timely. What you'll be doing • Define and execute a strategic customer success plans for a selection of Unity’s highest-profile gaming and entertainment customers, • Serve as the main point of contact for assigned accounts, managing the end-to-end customer journey, developing and maintaining strong, long-lasting relationships with key stakeholders, • Proactively lead and drive internal account teams to ensure a cohesive and effective customer experience, • Escalate urgent customer issues and independently push to solutions by enlisting resources both inside and outside of the technical support team, • Own the Voice of Customer by actively monitoring and managing customer feedback and sentiments, and ensuring the resolution of emerging issues in real-time, • Create and maintain real-time reporting of responsiveness, service quality and customer satisfaction and use the data to help drive Unity’s customer care culture What we're looking for • A passion and an understanding of game production lifecycles and customer success in an area of real time 3D, games, or technology, • Experience in Customer Success, Developer Relations, Technical Project Management, Producing or Account Management in software production, games industry, or other intersecting industries, • Top-notch social & communication skills, and a highly-proactive personality, • Able to travel both domestically and internationally, • Be a fluent English-speaker AND have work proficiency in Russian or French You might also have • A Technical background or are self-taught Unity hobbyist who have a solid grasp of the Engine, • Taken part of Gamejams, Hackathons or worked on personal projects using a game engine, • Work Proficiency in Spanish or Turkish Additional information • Relocation support is not available for this position, • Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing. As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit _. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out _ to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our and . Should you have any concerns about your privacy, please contact us at DPO@unity.com. #SEN #LI-SA1