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Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025
Are you an extroverted, talkative, and passionate individual who loves connecting with people? Do you thrive on making a positive impact and enjoy a bustling environment? If yes, we have the perfect role for you! 💼 Position: Patient Promoter/lead Generator 📍 Location: High Street, Erdington, Birmingham, B23 6SY 💰 Pay: £12+ hour - Required: 9.30-5.30pm What You’ll Do: • Stand outside our 5-star google rated optician practice. • Engage with people passing by, share the importance of regular eye exams, and invite them to book their eye exams. • Highlight our amazing offers: • Educate the public on the importance of regular eye examinations for the whole family, including kids, working individuals, and over 60s especially post Covid (increased screen time). • Free Eye Exam and Glasses for those on benefits such as Universal Credit, Job Seekers Allowance, or Employment Support Allowance and tax credits that is for the person receiving the benefit AND their spouse/partner. free eye exams for kids, over 60’s • Create excitement with a friendly smile, great eye contact, and an energetic approach to every interaction. What We Offer: • Warm Welcome: We treat our patients like family – offering coffee, drinks, and a 5-star experience. • Busy High Street Footfall: Erdington High Street is buzzing with opportunities to connect with people. • Growth Potential: Be part of a team that’s helping the community and growing in success. What We’re Looking For: • Extroverts Only! If you love talking, interacting, and making connections, this is your calling. • Confidence & Charm: Smile, maintain eye contact, and keep the energy high! • Passion for People: Understand the value of health and care, and communicate that passionately to our patients. If you’re ready to be the face of Realeyes Opticians in Erdington and help us continue making a difference in people’s lives, apply now! Let’s make Birmingham see better—together. We’re hiring immediately—don’t miss your chance to join our enthusiastic, high-performing team!