Facilities Manager
3 days ago
Birmingham
1. Job Details Job Title - Facilities Manager Experience Level - Professionals with up to several years of relevant experience Start Date - Winter 2025/2026 Location - Sutton Coldfield, West Midlands Contract Type - Full-time, Tuesday-Saturday, on-site 2. Job Benefits • Competitive salary of £45,000 to £50,000 per annum, dependent on experience and qualification, • Comprehensive benefits package, • Support for continuous professional development 3. About SAV Group SAV Group is a specialist property investor and developer focused on repositioning and redeveloping properties across the UK. We manage the full lifecycle of real estate: acquisition, planning, construction, delivery and asset management. The combined value of SAV Group’s completed and ongoing projects exceeds £800m. We specialise in enhancing hotels, student accommodation, apartment buildings, and retail properties through strategic asset management, repositioning, and redevelopment. 4. About the Role We are seeking a highly capable Facilities Manager for SAV Group's retail portfolio to support the day-to-day delivery of safe, compliant, and customer-focused operations. You will coordinate contractors, manage compliance documentation, support planned maintenance, and maintain excellent relationships with tenants and service partners—ensuring the centre runs smoothly, safely, and to a consistently high standard. 5. Key Responsibilities Tenant & Stakeholder Support • Build and maintain strong working relationships with all tenants by providing a proactive and responsive service, dealing with queries and requests, • Maintain and develop relationships with the Centre’s service providers, local authority and other external bodies, • Arrange tenant handovers at lease start/end, including meter reads, keys and contact information Contractor Coordination & Compliance • Liaise with, coordinate and monitor both occupier contractors and landlord-appointed contractors, • Support the end-to-end coordination of permits using the Vantify compliance system, including:, • Compiling and checking H&S documentation (RAMS, insurances, certifications), • Scheduling and coordinating construction and maintenance works, • Monitoring works on site and ensuring compliance with agreed controls, • Tracking insurance levels and expiry dates, • Filing, document control and close-out reviews Health, Safety, Fire & Emergency Response • Comply fully with the Centre’s Health & Safety policies and maintain a strong understanding of H&S and environmental legislation relevant to shopping-centre operations, • Conduct daily Health & Safety inspections of common areas, raising issues and following them through to completion, • Complete tenant Health & Safety / Fire inspections, record visits, agree actions and follow up to completion, • Carry out weekly vacant unit checks, • Assist tenants with weekly fire alarm/bell testing, • Maintain accurate records of accidents/incidents and support/complete accident investigations, • Liaise with insurers and support insurance claims where necessary, • Support planned and unplanned evacuations and emergencies as required Administration & Maintenance • Maintain accurate records and an efficient filing/document management system (digital and/or paper), • Assist with the management of the PPM (planned preventive maintenance) system and help ensure statutory and planned tasks are completed on time, • Complete supplier audits and attend monthly KPI meetings with service providers, • Monitor footfall and parking performance and produce end-of-month reports, • Notify the Rates Department of Birmingham City Council of relevant changes, • Carry out any other duties as reasonably directed by the Centre 6. Qualifications & Skills Knowledge & Skills • Excellent verbal and written communication skills, with the ability to deal professionally with tenants, contractors and other stakeholders, • Strong organisational skills and attention to detail, • Competent IT user: Microsoft Word, Excel, PowerPoint and basic database/spreadsheet skills; comfortable learning new compliance/PPM systems, • Strong work ethic, ambition and a proactive approach, • Good working knowledge of Health & Safety and fire safety requirements in a multi-occupancy building, • Confidence in completing inspections, recording actions and driving them through to closure Experience (advantageous) • Facilities management, building operations, property management or a similar role, • Experience in a retail, shopping-centre, mixed-use or multi-let commercial environment, • Coordinating contractors and managing permits/compliance documentation (including RAMS and insurance checks), • Using PPM and/or compliance management systems (e.g., Vantify or similar) 7. Application Process If you are interested in this opportunity, please submit your CV via email to with a copy to Vardan Agababian at . Please use the following subject line in your email: SAV Group Facilities Manager – [First Name] [Last Name]