VP, Product Operations
4 days ago
Slough
About IRIS IRIS Software Group is a leading global provider of mission critical software and services, and one of the UK’s largest privately held software companies. IRIS provides software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms that improves efficiency and productivity, taking the pain out of processes and letting professionals focus on the work they love. Our operational software is the invisible, but essential, beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance, to boosting engagement with stakeholders, to enhancing productivity. It’s vital these mission critical functions work first time, every time. The Role & Purpose We are seeking an exceptional VP, Product Operations to serve as the operational excellence leader for product managers across IRIS's strategic product portfolio. This role focuses on optimizing how product teams execute strategy through scalable frameworks, processes, and AI-enhanced operational solutions. You will build and lead a high-performing enablement organization that maximizes the effectiveness of product teams in delivering on strategic objectives set by product leadership. The Role in Detail : Operational Leadership • Optimize product management execution by implementing industry best practices, operational frameworks, and team effectiveness solutions, • Drive operational efficiency through AI-enhanced workflows for market research, feedback analysis, performance measurement, and decision support, • Establish operational standards and methodologies that enable consistent product management excellence across regions and teams, • Build measurement systems to track and improve product team productivity, velocity, and operational effectiveness, • Lead tool evaluation and implementation focused on enabling faster, more informed product decision-making Two-in-a-Box Partnership with Engineering Operations • Partner with Engineering Operations leadership to create seamless product development execution through shared operational accountability, • Collaborate on tooling and infrastructure that impacts product team productivity and cross-functional workflow efficiency, • Co-execute quarterly planning processes ensuring operational readiness and cross-functional coordination, • Drive joint operational problem-solving on process inefficiencies, bottlenecks, and execution challenges, • Present integrated operational metrics on product/engineering team effectiveness and productivity improvements Process & System Optimization • Design and maintain product management processes including planning, prioritization, discovery, and delivery workflows, • Implement governance frameworks that ensure compliance, quality, and operational consistency, • Optimize cross-functional collaboration through improved handoffs, communication protocols, and shared tooling, • Lead continuous improvement initiatives based on team feedback, performance data, and operational metrics, • Manage vendor relationships for product management tools, platforms, and operational systems Requirements : • 10+ years of product management or operations experience with at least 5 years leading operational excellence initiatives across product organizations, • Proven track record in process optimization and operational transformation within B2B SaaS environments, • Deep expertise in product management frameworks including agile methodologies, discovery processes, and delivery optimization, • Experience managing operational initiatives affecting 50+ people across multiple teams and geographic regions, • Organizational design experience including team structure optimization, role definition, and capability assessment across scaling product organizations, • Strong technical acumen for evaluating and implementing product management tools, platforms, and AI-enabled solutions, • Data-driven approach with experience building operational metrics, dashboards, and performance measurement systems, • Process design expertise with ability to translate operational challenges into scalable, repeatable solutions, • Experience with cross-functional operations particularly product-engineering collaboration and workflow optimization