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Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
We have an exciting opportunity for a Runner to join our pre-opening team at Sachi, one of Sunset Hospitality Group’s first UK opening. About Us Reopening in October 2024 following exciting refurbishments, Sachi is a renowned restaurant and rooftop bar in Belgravia offering best in class Japanese food and drink. From restaurant to omakase, our unique ‘kappo ryori’ culinary approach takes centre stage. Across its two floors, Sachi is a haven for the Japanese way of living filled with art, music and Japanese flavours. Why Join Us? · Up to 50% employee discount · Guaranteed minimum hours · Birthday off on us! · Meals on duty · Access to employee assistance programme · Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it · Generous referral bonus · Opportunities for international relocation · Employee events · Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions Sunset Hospitality Group is extremely proud to be recognised as one of Dubai’s Great Places to Work! The Role As a Runner at Sachi, you’ll play a crucial role in maintaining the seamless flow between the kitchen and restaurant. You’ll support the team by ensuring that dishes are delivered promptly and to the highest standard, while keeping a keen eye on details to elevate the overall guest experience. About You · Previous experience within a within a luxury, Michelin-starred, or destination restaurant desirable · Excellent team player with a proactive attidue · Experience in a French restaurant advantageous · A genuine passion for hospitality This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people. Candidates must have right to work in the UK Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.
We have an exciting opportunity for a Waiter / Waitress to join our pre-opening team at Sachi, one of Sunset Hospitality Group’s first UK opening. About Us Reopening in October 2024 following exciting refurbishments, Sachi is a renowned restaurant and rooftop bar in Belgravia offering best in class Japanese food and drink. From restaurant to omakase, our unique ‘kappo ryori’ culinary approach takes centre stage. Across its two floors, Sachi is a haven for the Japanese way of living filled with art, music and Japanese flavours. Why Join Us? · Up to 50% employee discount · Guaranteed minimum hours · Birthday off on us! · Meals on duty · Access to employee assistance programme · Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it · Generous referral bonus · Opportunities for international relocation · Employee events · Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions Sunset Hospitality Group is extremely proud to be recognised as one of Dubai’s Great Places to Work! The Role As Waiter / Waitress at Sachi, you will play a vital role in ensuring the smooth running of the restaurant. Join the team and be part of making Sachi one of London’s top destination Japanese restaurants. About You · Previous Waiter experience within a within a luxury, Michelin-starred, or destination restaurant · Experience in a Japanese restaurant advantageous · Excellent verbal and interpersonal communications skills · Ability to work under pressure and as part of a team · Keen attention Keen attention to detail in maintaining the highest levels of service · A genuine passion for hospitality This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people. Candidates must have right to work in the UK Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.
Kata! Japanese Restaurants is looking for experienced Sushi Chef &/Or Hot Chef. We have multiple positions available, Full time and Part time. Wage Negotiable £12 - £15 Per Hour based on experience. Popular independent Japanese Restaurants in Harringay N4. Nominated in Timeout Love London awards 2014 - 2018 as one of the best local restaurants in North London. Nearest tube/train station : Harringay Green Lanes (N4). Candidate must have knowledge of Sushi skills, Fish Cutting and experience in sushi rolling is a must. Wage to be negotiated based on experience. Or have Knowledge of Hot section (Grill/Teppan/Wok or Fry. Knowledge of popular donburi dishes) will be strongly considered Chefs with knowledge of other cusines, such as Chinese, European or Sunday Roasts are also advantageous. Our current team is looking to expand, candidates must : -Be a Team player yet able to work independently - Have high standards in food hygiene and awareness of regulations - Have a good command of English - Have the rights to work in UK If you have dedication in maintaining our high standards to quality and service, have creative flair and want to show it, then an opportunity to rise in the career ladder is awaiting you. Please submit your CV, all ideal candidates will be asked to attend a paid trial shift. NO Cash in hand payments.
Overview The All England Lawn Tennis Club (AETLC) is one of the world's most iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships - the world's premier grass court tennis tournament. The Members Dining Room offers a formal dining room open for lunch six days a week and dinner Monday-Friday evenings. The Club Room is a casual dining experience offering breakfast, lunch and afternoon tea served daily. The Landing Bar is open daily for drinks service. Role Purpose To assist in preparation, cooking and presenatio of food in both Members Dining Room and the Club Room to the highest standards in a clean, tindy, safe and pleasant working environment. To assist in the smooth running of Members Kitchen and support all Members Events external to the Club House with direction from more senior members of the kitchen brigade. All colleagues are required to: - To prepare and cook sufficient food to the required highest standard - To work in an organised, logical and practical way - To possess willingness, good communication skills, a solid work ethic and a can-do attitude - To carry out the directions of more senior members of the kitchen brigade, ensuring that you coordinate the efforts of more junior members - Ensure all food preparation is carried out in accordance with food hygiene procedures - To ensure food is served promptly and work is carried out quickly and effieciently to keep up during busy periods - Maintains minimal waste and coorect portion control whilst maintaining appropriate stock levels - To assist in completion of relevant due diligence, e.g. fridge temps, temperature controls - Ensure the kitchen and service area are always clean and tidy - To be prepared to help the rest of the team in a willing and positive manner - Friendly, pleasant, and polite to work colleagues - To possess good people skills, the ability to work well in a team - To deal with customer requests promptly, politely and in a professional manner. Hours & Shift Expectations - 7 day a week operation - Saturday, Sunday lunch service only - Lunch approximatley 40 covers - Dinner approximatley 30 covers - Expecation to work approximatley 5 weekend days per month - Meals on duty - 40 hours per week Desirable - Experience in a similar environment - Food Hygiene certificate - High standards and quality driven - City & Guilds 706/1 or NVQ equivalent Equipment Requirements - Chef whites, safety shoes and trousers - Chefs cooking aides - knives etc Benefits and Remuneration - 32k – 35k dependent on experience - 5 out of 7 days (weekend working required) - 40 hours - 23 days holiday (+birthday day) Food & Drink at Wimbledon is part of Levy UK + Ireland, the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legedary food and drink experiences at some of the UK's most significant sporting, arena and leisure venues. Through strong clinet partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. Wiht a company-wide passion for food, Levy UK + Ireland creates menues and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients. As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support service through its portfolio of businesses. These include Keigh Prowse, Payne and Gunter and Lime Venue Portfolio. Job Type: Full-time Pay: £32,000.00-£35,000.00 per year
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.
Join our team as a Pasta Chef 😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with chef & management Make specials of the day Cook authentic Italian food pasta al dente like nonna used to make it. 👨🍳 Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !
Simple Health Kitchen – Baker Street - Team Member We are looking for like-minded people to join us in brightening up people’s days in our Simple Health Kitchen in Baker Street! We are looking for people who are available throughout the week for Lunch and Dinner. Fully flexible candidates are preferred. Shifts range from from 7am to 11pm Monday-Sunday. At Simple Health Kitchen we are known for our fresh, healthy and flavourful food that comes at an affordable price. We seek to inspire healthy living by introducing a better way of eating that is simple, nutritious and that will positively enhance our customers’ mind, body and soul. We are a lifestyle venture. We are a young, fast-growing company with big ambitions and opportunities to match. We’re really proud of our team and spend a lot of time and energy choosing the right people to work with us. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Senior Team Member, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to help guests, prepare food and clean up + support the Management team in their daily tasks. We are looking for someone who wants to develop into a manager. It’s a fast pace but we have lots of fun along the way. Compensation and benefits · £11.05 per hour · Team food included for every shift. · Attractive holiday package · Reward and recognition scheme · Training and development program · Career opportunities We are looking forward to meeting you. The Team at SHK
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme Responsibilities: - Greet guests upon arrival and departure. - Show guests to their tables and provide menus. - Manage reservations, ensuring to maximize covers. - Accommodate walk-ins and take their details. - Communicate with waiters to inform them of table times. - Provide accurate wait times and monitor waiting lists. - Inform waiters of dietary requirements and special occasions. - Assist waiters in setting up tables for the next bookings. - Build guest profiles in SevenRooms. - Answer calls and address guests’ queries. - Promptly respond to email inquiries and assist guests in making reservations. - Organise large group bookings, from celebratory meals and team dinners to full hires. - Create event sheets for large bookings, ensuring dietary requirements and drinks orders are collected in advance, and distribute them to the team. - Ensure we are prepared for upcoming large bookings by collecting pre-orders and deposits. - Keep track of cancellation and no-show charges. Requirements - Experience managing reservations in a restaurant is required. - Experience with SevenRooms or OpenTable. - Excellent guest-service skills. - Strong communication skills (via phone, email, and in-person). - Exceptional organisational skills. - Ability to problem solve under pressure. - Salary £15 per hour
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. ** Responsibilities:** •Welcome everyone with a smile and make them happy. • Deliver excellent levels customer service. • Taking the food from the kitchen to the table. • Polish cutlery, plates and glasses. • Support the floor staff. • Complete set up, handover and close it down duty to a high standard. ** Requirements:** Our restaurant server will: • Be passionate about customer service. • Be immaculate presented. • Be strong team players. • Need to have the right to work in UK. ** Company benefits:** • 30% in discount in our restaurants. • Free meal on duty, drinks after work. • Pension scheme. • monthly price for the employer of the month.
We have a fantastic opportunity for a talented Sushi Chef to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the center of the table. What you do as a Sushi Chef: - Maintain a standard day to day sushi operation within the restaurant - You ensure the highest standards of preparation and delivery of sushi across the restaurant - You’re a clear communicator and an excellent team player - You’re passionate about delivering high quality sushi and keen to progress your career What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process
Assistant Manager - The Red Setter Assistant Manager - New Opening - Seasonal Menu - Quality produce - 36k + Bonus - Clapham Urban Pubs, Bars & Restaurants are opening our newest site in March 2023 on Clapham's iconic - Northcote Road. A modern British gastro pub with an all-day food offering sumptuous small plates, stunning seasonal specials and hearty gastropub classics. We are currently recruiting for a talented and ambitious Assistant Manager with personality and charisma for our new opening. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial understanding. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You're not precious, we leave our egos at the door and help get stuff done • Must have minimum 2 years' experience as a manager ideally working withing food led business • Solid communication and organisational skills, be approachable • Superb customer and floor service skills • An entrepreneurial flare, we want your ideas and to get involved in the local community • Passionate about people, training, mentoring, growing a team but most importantly, love to have fun We offer: • Package up to 36k pa + Bonus & Benefits • Career progression and promotion opportunities with regular new openings • Creativity and flair along with a brand new kitchen • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • Regular incentives and socials - a fun, family atmosphere • Goes without saying, but we'll feed you during your shift • Access to your wages at anytime via Wagestream • Birthdays are important - take the day off on us • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral!! • 10% off Gym membership • 30% off grooming and hair salons • Employee Assistance Programme (EAP) • Cycle to work scheme Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
We are looking for an experienced bartender to join our vibrant bar based in Southgate, North London. We are looking for someone reliable, previous experience making cocktails, creative, organised and happy individual. Main responsibilities: • Preparing alcoholic or non-alcoholic beverages for bar • Interacting with customers, taking orders and serving snacks and drinks • Assessing bar customers’ needs and preferences and making recommendations • Check customers’ identification and confirm it meets legal drinking age • Restock and replenish bar inventory and supplies • Stay guest focused and nurture an excellent guest experience • Comply with all food and beverage regulations Skill requirements: • Positive attitude and excellent communication skills • Previous experience with mixing alcohol and creating cocktails/mocktails Contact us if you’re interested.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing Day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The ideal candidate will: - Have good attention to detail - Be comfortable working in a fast-paced environment - Enthusiastic - Hard working - Friendly - Want to always provide exceptional hospitality - Taking responsibility - Excellent presentation skills - Eager to learn - Always ensuring guests are at the heart of what we do The main responsibilities for the Runner/ Commis Waiter/will include: - Acting as the point of contact between Front of the House and Back of the House staff; - Delivering food orders from the kitchen to customers' tables rapidly and accurately; - Assist with cleaning and table turnover. Salary £13.50 per hour
Junior Sous Chef (Events), London W1 £41,445 per annum total package (inclusive of service charge & financial award scheme) Our opportunity: Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly. Do you strive to create joy when cooking? Do you want to work with a team where belonging and inclusivity are at the core of everything we do? The Junior Sous Chef's (Events) role is at the heart of the building, where you will be providing an exceptional level of food to our clients. It’s a varied role where you’ll get to work across all areas of the building, supporting in external event hires which can range from corporate to private and Internal BAFTA events. You may also from time to time support in the members club impressive fine dining restaurant named after the well esteemed Richard Attenborough. How BAFTA 195 Piccadilly gives you the red carpet experience 31 days holiday (increasing to 33 days after 5 years' service) Building is closed for 1 week during festive period in December Health cash plan (financial contribution to dentist, podiatry & more treatments) Complimentary meals on duty 3% pension contribution, Life assurance Company sickness pay Cycle to work scheme Season ticket loan Access to cinemas throughout the UK & to BAFTA events Who you are? You’ll be passionate about maintaining standards in a fine dining kitchen and have experience in a fast-paced delivery role. We hire people with a can-do attitude, who like to help, who are team focused. Who are we? 195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA. Following an extensive refurbishment programme our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year. Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.
We have a fantastic opportunity for a motivated and passionate Head Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Head Waiter/Waitress: - You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences - You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team - You’re passionate about wine and ideally hold WSET L2 qualification - Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence - You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
JooN is a brand new café and food bar coming to Warren Street in central London, offering fresh, nutritional yumminess and vibrancy to a busy and bustling street. We aim to bring new standards of hospitality and food quality to an area where breakfast and lunchtime variety is in high demand. JooN will become your happy place and the happy place of all our customers; this is a phrase we hold dear within our family and was a driving force for the design of our first family business: Café ChiBo. JooN will have a new focus on seasonal hot food and salads, reimagining the way to eat healthily…because we think that, in reality, it’s to eat happily. Your Character: You will be a creative, energetic, friendly and collaborative individual. Whilst JooN is in its initial phases we want to take this time to bond with our new team. You will become a part of our family, practicing and perfecting the new menu within our existing commercial kitchen in ChiBo. It is essential you are focussed, driven, not shy of hard work and, most importantly, committed to providing a service which at its heart is about making people smile. The Opportunity: This is an incredibly unique, fantastic opportunity to be a part of an exciting start up business. You will have an opportunity like no other to help craft a new menu, telling us exactly what you need to make our vision come to life. We will work together closely, ensuring your expertise and our dream are able to come together effectively. We recognise that your work will be the core and essence of JooN. Making sure that we have clear communication over how we can ensure your efficiency, productivity and ease in the kitchen will be priority. Duties - Supervise kitchen staff in food preparation and cooking - Create menus and develop new recipes - Ensure compliance with food safety regulations - Manage inventory and control food costs - Maintain a clean and organised kitchen environment - Train and mentor kitchen staff to enhance their culinary skills
Key Responsibilities - Design and create menus with the executive chef based on customer preferences and seasonal ingredients. - Making traditional Chinese dim sum. - Prepare and cook a variety of dishes, ensuring the highest quality and presentation. - Support the procurement of necessary food ingredients following company guidelines. - Manage your budget by reducing controllable costs and minimising food waste. - Comply with all food safety regulations and standards. - Oversee the cleanliness and organisation of the kitchen area - Stay updated on industry trends and integrate new technologies into menu development. Who are we looking for (qualifications, experience and skills) - Experience as a chef or in a comparable position. - In-depth knowledge of food preparation methods and flavour profiles. - Exceptional leadership abilities to inspire and motivate the team. - Comprehensive understanding of kitchen operations, including inventory management and cost control. - Capable of thriving in a fast-paced environment while maintaining meticulous attention to detail. - Superior communication and organisational skills.
We’re looking for a Head Waiter / Waitress to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. · Paid breaks. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 48h per week. · Salary up to £14.5 per hour