Trabajos frontline en ChathamCrear alertas

hackajob is partnering directly with Lendable to hire for this role. About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting About the role The Front-Line Operations Agent plays a vital customer-facing role, responsible for delivering high-quality support for a designated Lendable product, encompassing both general customer service and financial support. You will follow established processes to resolve a variety of complex customer queries, ensuring interactions are efficient, accurate, and empathetic-applying your cross-functional expertise across general service needs and more intricate financial support situations. By taking ownership of every enquiry from first contact to final resolution, you will not only deliver exceptional customer outcomes but also provide actionable feedback and insights to help improve our automated tools and AI-driven customer journeys. This role is key in ensuring our service continually evolves to better meet the needs of all customers. You'll be based in our Chatham office , joining the team on-site three days a week . You'll work two weekends a month , but to keep your work-life balance in check, you'll get a day in lieu the week before to ensure you never work more than five days a week. Key Responsibilities Deliver exceptional support for a designated Lendable product, expertly handling a full spectrum of customer service and financial support queries via multiple channels, efficiently executing established processes. Listen actively and provide clear, accurate responses, adapting communication style to each customer's needs, including those in vulnerable situations or with complex financial queries including customers in financial difficulty to ensure appropriate support solutions are implemented. Take end-to-end ownership of customer interactions, ensuring every query is managed through to effective resolution or appropriate escalation. Build rapport and trust while maintaining control of conversations, ensuring positive and compliant customer outcomes. Ask effective probing questions to understand a customer's financial circumstances and identify appropriate support options. Work flexibly within your designated product area, adapting fluidly between general customer service and financial support requirements, and responding to varying service needs and complex customer queries. Operational Excellence & Process Execution Meet and exceed targets and KPIs related to customer satisfaction, quality, and compliance by consistently following key operational procedures and applying appropriate judgement to specific customer circumstances. Effectively use AI and digital tools to streamline customer interactions and deliver faster, more accurate service. Identify blockers, process gaps, or recurring issues and communicate these to relevant teams, supporting continuous improvement initiatives. Log all interactions accurately and ensure data integrity for audit and learning purposes. Continuous Improvement & Feedback Provide clear, actionable feedback from frontline experiences to enhance our knowledge base, training resources, and AI systems. Participate in process reviews and contribute suggestions to enhance the customer journey, automation, and operational efficiency. Remain up to date with ongoing system, product, and process changes, readily adapting to evolving procedures. Learning & Development Respond positively to coaching and feedback, using it to improve performance and customer outcomes. Demonstrate initiative in learning new tools, products, and procedures as they are introduced. Share knowledge and support colleagues, helping to create a culture of collaborative learning. Experience & Skills Previous experience in a contact centre environment, with demonstrated experience in both customer service and financial support roles (or a combined equivalent), particularly within financial services. Demonstrated ability to handle complex queries with empathy, accuracy, and ownership. Confident in following structured processes and able to identify opportunities to improve them. Strong communication, rapport-building, and conflict resolution skills. Skilled in using digital tools and comfortable adopting new technologies, including AI-driven platforms. Organised and able to manage multiple tasks in a fast-paced setting. Proactive in offering feedback and participating in process and AI improvement initiatives. Behaviours & Approach Customer-focused, with a passion for delivering consistent, positive outcomes. Resilient, adaptable, and open to constant change and learning. Collaborative, supportive team player committed to shared success. High level of accountability and personal ownership for customer outcomes and process execution. Constructive, solutions-focused approach with willingness to challenge the status quo. Interview Process A 30 minute remote Interview with one of the Talent team A 1 hour onsite Interview with a Team Leader Life at Lendable Winning team: the opportunity to scale up one of the world's most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog! TPBN1_UKTJ

Job Description Polypipe Building Services is a leading provider of engineered above-ground drainage and water supply systems. Through its renowned Terrain brand, the business designs and delivers solutions for commercial, residential, healthcare, education, and leisure projects, supporting engineers, contractors, and local authorities with over 50 years of industry expertise. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role: We are seeking an enthusiastic Trainee Lean Practitioner to join our team. This is an excellent opportunity to develop your continuous improvement expertise while supporting the rollout of the Genuit Business System (GBS) across the business. Working across manufacturing, warehousing, and support functions, you will help identify and deliver sustainable improvements, reduce waste, and enhance operational performance through the application of lean methodologies and problem-solving techniques. The role offers valuable hands-on experience in continuous improvement within a dynamic manufacturing environment. Key Responsibilities Support the identification and delivery of continuous improvement initiatives across manufacturing, warehousing, and support functions, focusing on waste reduction and process efficiency. Learn and apply lean methodologies and continuous improvement tools to improve safety, quality, delivery, cost, and productivity performance. Plan, facilitate, and lead Kaizen workshops, improvement events, and process improvement activities. Work collaboratively with frontline teams to implement practical and sustainable improvements within their areas of responsibility. Support structured problem-solving activities, including root cause analysis, to address operational challenges and improve business performance. Assist with the rollout, embedding, and ongoing development of the Genuit Business System (GBS) across the site. Monitor, measure, and report on continuous improvement activities, ensuring benefits are captured, communicated, and sustained. Develop and maintain visual management systems, standard work, and performance metrics to support operational excellence. Provide coaching and guidance on lean principles and continuous improvement techniques to build capability across the workforce. Promote a culture of continuous improvement by engaging employees at all levels and encouraging participation in improvement initiatives. What We're Looking For An individual who takes responsibility for their learning and development. A high attention to detail. A passion for continuous improvement and operational excellence. Strong communication, and stakeholder engagement and influencing skills. A pro-active and self motivated approach to work. Some knowledge of lean tools such as 5S, Kaizen, Value Stream Mapping, Standard Work, Visual Management, Root Cause Analysis, and Problem Solving techniques is desirable but not essential. Experience of using Microsoft Office. Benefits: Salary: Starting at £30,000 per annum Monday - Friday 25 days holiday entitlement. Contributory pension scheme - matched up to 8%. Life assurance. Save as you earn Sharesave Scheme. Cycle to work scheme. Free flu vouchers. Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products. Free on-site parking

Summary: Are you an experienced supervisor looking for a high-impact client side role? Do you have the expertise to enforce site safety, uphold quality standards, and keep critical infrastructure projects running smoothly? As a Construction Supervisor, you will be our frontline eyes and ears on site, ensuring our main contractors deliver critical infrastructure projects safely, on time, and to the highest standards. You'll take ownership of on-site operations-from leading CDM compliance and managing complex site shutdowns to maintaining rigorous quality assurance and site records. If you thrive in an active supervisory role where your clear communication keeps stakeholders aligned and contractors accountable, this is your chance to shape the future of our network. Main Responsibilities: Ensure contractors adhere to South East Water's Health, Safety, Environmental, and operational policies, including CDM Regulations. Ensure the quality of work, tests, and inspections meet the required standards and specifications. Review and monitor contractor resources and progress, maintaining detailed site records. Respond to contractor communications and requests for information. Regularly report on Health & Safety and CDM compliance. Plan and coordinate site shutdowns. Assist in the investigation of new schemes and produce cost estimates. Liaise with South East Water departments and stakeholders. Attend project meetings and ensure timely close-out of actions. Seek and report efficiencies.You'll need: Skills / Qualifications / Experience HNC/HND in a relevant Construction related discipline or equivalent. Construction Skills Certification Scheme (CSCS) Card / Client Contractor National Safety Group (CCNSG) Safety Passport. Site Supervision Safety Training Scheme (SSSTS) / Site Management Safety Training Scheme (SMSTS) Qualification. EUSR Water Hygiene Card. In-depth knowledge of CDM regulations and health, safety, and environmental requirements. Familiarity with NEC contract administration. Familiarity with quality assurance processes and construction specifications. Strong communication and interpersonal skills. Ability to manage and coordinate shutdowns using project management tools or OMS systems. Competency in maintaining detailed site records and managing project timelines. Proven experience in a supervisory or coordination role on construction or infrastructure projects. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £50,000 dependent on experience

Braze is hiring for a Forward-Deployed Data Scientist to design and deploy end-to-end ML solutions powering personalized experiences for global brands.You’ll own data-to-model deployment, work with clients, and guide cross-functional teams in a fast-growing environment.The role emphasizes autonomy

EMEA pods and business groups, converting non-technical inputs into practical AI-powered product and platform requests.You’ll enable teams with tooling literacy, drive adoption, and work closely with investment professionals to align research workflows with firm-wide capabilities.The role emphasiz

Trainee social worker position focused on child and family support, requiring empathy and strong judgement.Includes a master's degree and financial support.

Full Time Day Position - Alternative Weekend Working Required.Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.Helping residents to remain as acti

Full Time Night Position - Alternative Weekend Working Required.Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.Helping residents to remain as ac

An exciting opportunity has arisen to join our vibrant learning community within Simpson Primary School, Bathgate as an Administration Assistant.The school is a non-denominational school serving the community of Wester Inch in Bathgate, West Lothian.The school has 21 mainstream classes P1- P7 and

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Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Cleaner x 3, Fixed Term until 31 December 2026.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.Inveralmond Early Years Centre.We are keen to employ a diverse workforce that reflects th

Salary: £26,205 - £26,525 (pro-rata for part time and sessional).Monday - Friday - 0600 - 0830am.As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team.You'll deliver a vital cleaning service across our estate to ensure our properties are safe an

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.Inveralmond Community High School.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications

Location: Holy Cross RC Primary School.Salary: £26,205 - £26,525 (pro rata for part time and sessional).Working Pattern: Monday - Friday 3pm - 6pm.Hours: 15 Hours per Week, 40 Weeks Sessional.As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team.

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs.If you're looking for a career where you can make a meaningful difference in the lives of others, then this Support Worker

We are seeking highly motivated Relief Support Workers to support people with autism spectrum conditions and other needs living in a bespoke supported living service in Little Thurrock to enjoy an excellent quality of life, wellbeing and opportunities for personal development.The service offers an e

Location: Rownhams Manor, Southampton.Take the Next Step in Your Care Career Are you an experienced Care Assistant looking to progress into a more senior role where you can make a real difference every day? At Crystal Care Collection , were committed to creating luxury homes where residents rece

I am looking to employ 2 x FEMALE Self-Employed Personal Assistant /Support workers Support duties will include accompaniment to social events, appointments and meetings, support when out and about in the local community, and help to engage in social activities and hobbies.Due to the nature of t

Location: Rownhams Manor, Southampton.Make Every Day Matter Are you looking for a rewarding career where you can genuinely make a difference to peoples lives? At Crystal Care Collection , were committed to creating luxury homes where residents receive exceptional care and our team members feel v

Join our team as a Senior Care Assistant in Medway! Work across our Mid-Kent Hub, covering areas including Gravesend, Dartford, Rochester, Chatham, Gillingham, Sheerness, Sittingbourne and Faversham.Night Senior for our Complex Care Department Superior Healthcare Group, established in 2006, is one

Care Assistant When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Make Every Day Matter Are you looking for a rewarding career where you can genuinely make a difference t

Mental Health Transport Assistant Location: The Old Stables, Tonbridge Road, Mereworth, Maidstone, ME18 5LR.Reports To: Deputy Care Operations Manager Shift Pattern: 4 on 4 off rolling shift pattern.Salary: Annual Remuneration based on the expected shift pattern would be £27,133.When you apply,

START ASAP R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and respectful towards the

Job Description: Job details Here's how the job details align with your profile.Job type Part-time Permanent Shift and schedule Monday to Friday Location Aylesford ME20 7FE Benefits Pulled from the full job description Referral programme Employee discount Free parking Store discou

Please note: Routes Healthcare does not offer sponsorship Community Care Assistant Pay Rate: £14.Location : Community care roles are available in Wallsend and surrounding areas IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or ne

Shifts: Flexible, full time hours .Yes - full UK licence and access to your own vehicle.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind.We�

Flexible - full-time, part-time, evenings, weekends.Brighton and surrounding areas.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind.We’re n

Job DescriptionComplex Care Assistant (PEG Feed & Tracheostomy Trained) Do you have the right skills and experience for this role Read on to find out, and make your application.Location: Southampton (SO40) Salary: From £15.Job Ty

SENDIASS Support Worker Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.FTE) Contract: Part Time, Permanent Hours: 30 hours per week, with the working pattern negotiated with your line manager Base Location: Home-based Travel: You w

Residential Childcare Support Worker Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Company: Budwood Limited Contract: Casual Salary: £12.Location: Bournemouth Specific Hours: Shift pattern on rotation - ad hoc cover Introduc

Join Superior Healthcare as a Complex Care Assistant in Crawley, supporting children, young people, and adults with complex health conditions to live independently and safely in their own homes across Crawley and West Sussex.Do you have the following skills, experience and drive to succeed in this r

Job Description If the following job requirements and experience match your skills, please ensure you apply promptly.Due to the property's location and the limited availability of public transport in the area, it is preferable that the candidate possesses a valid driving license and access to a vehi

La Fontana Dementia Nursing Home is nestled on the outskirts of Martock, surrounded by the stunning Somerset countryside.This innovative, purpose-built home provides specialist Dementia and Nursing care for up to 76 residents.Senior Care Assistant Contract £13.Contracted to 36 hours per week Pai

Job Description WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION Full & Part-Time posts (FT 37.Plus £189 for sleep duties, this is based on 3 per month Joining bonus £1000 (T&C's £500 on completion of probation, £500 after one year) Benefits of joining or team.Competitive pay High quali

Seeking a full-time Evening Cleaning Operative in Southampton to maintain high cleanliness standards in an NHS healthcare environment, requiring a UK driving license and ability to travel between sites.