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We have an exciting opportunity for a Caseworker to join the team in Gloucestershire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression As a Caseworker you will be supporting adults to: Ensure the delivery of excellent services to victims of crime through the direct provision of information and practical and emotional help from the point of crime, and onwards throughout the criminal justice process, where appropriate Ensure that the overall aim of helping people cope and recover from the effects of crime is achieved Act as a single point of contact, to undertake effective need and risk assessments of victims and their circumstances Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims to enable them to cope and recover from the impact of crime You will need: Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting Experience of working with vulnerable adults and/or families Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner Ability to needs assess, risk assess and empathise with the victim Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. TPBN1_UKTJ

Are you looking for your next opportunity in the Care sector? We currently have a fantastic opportunity for a Care Coordinator to join our state of the art Retirement Village based in St Oswald's, Gloucester . As our Care Coordinator You will receive a competitive salary of £28,801pa plus excellent benefits package which includes; 33 Days Annual Leave (FTE) Pro Rata for Part Time Enhanced Maternity & Paternity allowance Enhanced employer pension contribution Eligible for Blue Light Card discounts Attendance Reward Free Life Insurance Buy And Sell Holiday Cycle2work Scheme Employee Asssitance Program Free Use of Onsite Gym Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people'. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise. Hours: 37.5hours per week Salary: £28,801pa Location: St Oswalds Retirement Village, Gloucester, GL1 2UF What will you do as our Care Coordinator ? Provide a full administration services to enable the Care Manager and Care Supervisors to deliver a high quality care service Ensure all personnel and electronic files are up to date Support the recruitment process/recruitment cycle for all care staff Maintain a matrix of one to one supervision and Development and Interim Reviews Check all identification including Work Permit / Visa / Home Office documents where applicable Monitor absence and ensure all back to work paperwork is completed Administer the STA for all Village staff and resolve any subsequent pay queries Our ideal Care Coordinator : Previous experience in a domiciliary care environment or similar role An excellent understanding of the industry, the regulations and legal aspects. Understand service users' needs so we can provide the highest levels of service. Excellent I.T. skills and proficiency in working with an electronic resource planning and recording system (CM2000 or similar) Achievement of, or hold equivalent to, QCF Diploma or NVQ Level 2 in Business Administration Don't miss out! Click ‘apply' now to make an invaluable impact to the lives of others as our Care Coordinator . This Care Coordinator role will be subject to satisfactory DBS check, references and Home Office right to work clearance. Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process TPBN1_UKTJ