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Job Description: We are seeking a motivated and experienced Sales Supervisor to lead our dynamic retail team. The ideal candidate will be responsible for supporting the Store Manager in delivering excellent customer service, driving sales performance, and ensuring smooth day-to-day operations. Key Responsibilities: Supervise, train, and motivate the sales team to meet and exceed sales targets Maintain high standards of customer service and resolve any escalated issues professionally Monitor inventory levels and ensure product availability and stock accuracy Assist in implementing promotions, visual merchandising, and store presentation Conduct staff performance reviews and support ongoing development Ensure compliance with company policies, health and safety, and operational procedures Report on daily, weekly, and monthly sales performance to management Requirements: Proven experience in a retail supervisory or team leader role Excellent communication and leadership skills Ability to multitask and thrive in a fast-paced environment Strong organisational and problem-solving abilities Flexible to work weekends and public holidays as required What We Offer: Competitive salary and performance-based incentives Ongoing training and career development opportunities A supportive and energetic work environment Staff discounts and other employee benefits