Head of customer service jobs in Bridgwater - Page 2Create job alerts

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Op

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

We are now looking for an experienced senior service designer, or design leader with experience of working on complex services or systems to join us as Head of Service Design to help transform these critical services for the future. This is a complex and challenging role that will see the re-design

A reputable software firm in the United Kingdom is seeking a Head of Customer Success to lead their Customer Success team. The successful candidate will be responsible for driving exceptional customer experiences, increasing customer retention, and managing B2B software relationships. A competitive

A dedicated adoption service in the United Kingdom is looking for a proactive Personal Assistant (PA) to support the Head of Service.

A leading recruitment company is seeking a Head of Customer Success to lead strategies for Salesforce SaaS clients. This role offers a salary of up to £67,000, flexible working, and generous holiday allowances including 30 days plus bank holidays. You will drive customer satisfaction and retention,

Northumberland County Council is seeking an exceptional Head of Service for Permanence, Achievement & Reunification to provide visionary leadership across our Cared for Children Teams, Care Leavers Service, Virtual School and Safeguarding in Education functions. As our new Head of Service, you will:

A high-growth tech startup based in London is seeking a Head of Customer Success. In this leadership role, you will build and oversee the Customer Success function from scratch, managing the complete post-sale journey for non-technical clients. This position offers a unique opportunity to define the

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not‑for‑profits to support some of the most vulnerable members of our society. You will be an experienced leader within Customer Success for a SaaS or technology services

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

Reaktion auf dringende Anfragen außerhalb der Bürozeiten zur Sicherstellung des Servicefortschritts. Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Head of Customer Operations – UKI. This role offers significant influence across regional execution and global direction, with accountability for performance, people leadership, and customer outcomes. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, wom

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

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The successful candidate would have knowledge of the Microsoft Office, particularly Excel. My client is looking to recruit a customer service administrator to join the existing team in Aldridge to support the hire desk team and oversee the rental admin duties. Delivering customer excellence.

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. A leading technology company in Greater London is seeking a Director of Solutions Engineering. This role involves leading

Head of Service for Housing and Homelessness Prevention. You would be joining the Service at a pivotal point in its transformation journey, placing the needs of the people we serve at the heart of everything we do. Co-ordinate effective use of resources to ensure compliance with housing legislation

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

Provide oversight, direction, and coordination across services. Ensure services are aligned, compliant and high performing. Forward planning and service improvement.

As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee

Head of Service – Safeguarding & Family Support. Ensure effective use of resources while maintaining high standards of service delivery. As Head of Service, you will play a.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Service (UK & Ireland). Head of Salesforce Field Servi

A local authority in London seeks an experienced Interim Head of Community Learning Disability Team (CLDT) to provide strategic leadership and oversee service delivery. The role involves leading multidisciplinary teams, managing budgets, and driving service transformation to enhance outcomes for adu

This position requires on-site presence three times a week and a background operating at Head of Service level. The position offers competitive pay upwards of £450 per day. A local authority organization is seeking a Head of Housing for a three-month interim role in Greater Lincolnshire.

A prominent housing association is seeking a Head of Finance (Service Charge) to provide strategic leadership in service charge finance. The role involves ensuring fair and accurate service charges while leading a multidisciplinary team. The ideal candidate is CCAB-qualified with experience in servi

A government agency in the United Kingdom is seeking a Head of Human Resources to lead the development of a new People Strategy. You will oversee HR functions, develop talent management initiatives, and ensure high-quality people services that align with strategic goals.

I have been part of Zen’s phenomenal growth since we launched in 2017, and I am looking for a Head of Customer Operations to help build and scale our customer support function. You will define the KPIs that matter, and own the unit economics of turning customer support into customer loyalty. Head

A governmental agency in the UK is seeking a Head of Service Design to lead the transformation of critical services. The successful candidate will have extensive experience in service design and a track record of managing complex systems. This senior leadership position offers a chance to influence

Head of Operational Excellence Development. We’re flexible; most roles let you mix office and home working. Everyone gets a paid day off annually to volunteer.

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving operational excellence through an offshore delivery model wit

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. UK directorate to deliver critical government products and services at scale.

The ideal candidate will have at least 5 years of management experience, particularly in Customer Service within SaaS. You will be responsible for managing the customer success organization, ensuring customer satisfaction and loyalty while identifying growth opportunities. A leading financial techno

A public service organization in Greater London is seeking a Director of Customer Services to lead customer service improvements, drive a customer-first culture, and manage high-performing teams. The ideal candidate will have significant experience in delivering customer services, alongside a strong

Service Care Solutions are recruiting on behalf of a local authority in Suffolk for a Head of Finance to join the team on a permanent basis. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you

A local government authority in the East Midlands seeks a Head of Service in Housing. This role involves leading operational areas and managing major projects to enhance service delivery. Join a motivated Senior Management team and enjoy a healthy work/life balance, generous leave, and opportunities

A leading MSP is seeking a Head of Support Services to lead and scale a multi-tier IT support function. Candidates should have over 5 years of experience in IT service delivery and strong stakeholder management skills. This senior management role plays a key part in shaping service strategy, ensurin

A fast-growing company is seeking a Chief Operating Officer to provide strategic leadership and oversee operational performance. Responsibilities include leading operational strategies, managing department leaders, and improving service delivery efficiency.

A leading coffee company in Greater London is seeking a Head of Technical to oversee the coffee equipment function across wholesale. With over 5 years of experience in technical services, strong communication skills, and a valid UK driver’s license, this role is vital for supporting the company’

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. At Har

The Head of Property is a new role reporting into the Director of Residential and Commercial Services. Ensure that the University properly discharges its responsibilities as the freeholder of a number of strategic commercial and residential properties in Bloomsbury and elsewhere and as landlord to a

This role offers a fulfilling environment with a promise of professional growth and flexibility in working hours. A local government organization in Greater London is seeking a Customer Service Advisor to support residents with various enquiries, delivering compassionate assistance both in person an