Head of customer service jobs in Bridgwater - Page 4Create job alerts

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Op

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Reporting to the Director of People, the Head of Business Partnering (HoBP) works directly with senior leaders to ensure customers are well supported, change is well managed and continuous improvement is what we do. The post holder works alongside Cabinet Office and DfT Group colleagues and delivers

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Service (UK & Ireland). Head of Salesforce Field Servi

A leading AI solutions company is seeking a Head of Customer Success for the EMEA region. The role involves managing multiple Customer Success teams, enhancing customer relationships with law firms and legal departments, and ensuring customer retention and expansion. The ideal candidate will have ex

A local government authority in the North East of England is seeking an exceptional Head of Service for Permanence, Achievement & Reunification. This pivotal role involves providing strategic leadership across Cared for Children Teams, driving high-quality services, and engaging with multi-agency pa

Head of Customer Strategy, Continental Europe. Develop a deep understanding of the short and long term ROI of all customer investment drivers over time to optimise ongoing. Leading the development of the one commercial plan for GPN continental Europe, that combines the needs of brand, channels custo

You would be joining the Service at a pivotal point in its transformation journey, placing the needs of the people we serve at the heart of everything we do. Head of Service for Housing and Homelessness Prevention. Co-ordinate effective use of resources to ensure compliance with housing legislation

Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Lead the management, development, performance and continuous impro

Responsibilities include leading operational strategies, managing department leaders, and improving service delivery efficiency. A fast-growing company is seeking a Chief Operating Officer to provide strategic leadership and oversee operational performance.

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

Partner with Customer Success and Professional Services to drive AI adoption programs post -sale. Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps. Head of AI Customer Value & Adoption.

You will be responsible for leading team, both onsite and during periods of unsocial hours, developing their capability, confidence and expertise to ensure Commercial Fleet Services consistently delivers exceptional service to every customer. To deliver truly round‑the‑clock support, we operate

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

A leading housing maintenance service provider is looking for a Head of Delivery in Hemel Hempstead. This senior leadership role involves overseeing the operational delivery of housing services contracts, ensuring high standards of quality and compliance. The ideal candidate will have significant ex

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high‑quality customer experience across all areas of contact and engagement. Candidates will bring experience of driving strategic customer‑focused improvemen

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. You will drive strategic initiatives and ensure customers achieve value from blockchain analytics solutions. Ideal candidates have over 7 years in Customer Success,

A recognized recruitment consultancy based in the United Kingdom is searching for an experienced Head of Transition and Projects. This role involves leading a service delivery team, managing stakeholder relationships, and implementing project management methodologies within a large public-limited co

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

Forward planning and service improvement. Oversight of performance, compliance and H&S. Leadership across multiple teams and service areas.

A local authority in London seeks an experienced Interim Head of Community Learning Disability Team (CLDT) to provide strategic leadership and oversee service delivery. The role involves leading multidisciplinary teams, managing budgets, and driving service transformation to enhance outcomes for adu

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

As Head of Service, you will play a. Head of Service – Safeguarding & Family Support. Ensure effective use of resources while maintaining high standards of service delivery.

This position requires on-site presence three times a week and a background operating at Head of Service level. A local authority organization is seeking a Head of Housing for a three-month interim role in Greater Lincolnshire. The position offers competitive pay upwards of £450 per day.

A prominent housing association is seeking a Head of Finance (Service Charge) to provide strategic leadership in service charge finance. The role involves ensuring fair and accurate service charges while leading a multidisciplinary team. The ideal candidate is CCAB-qualified with experience in servi

As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee

A government agency in the United Kingdom is seeking a Head of Human Resources to lead the development of a new People Strategy. You will oversee HR functions, develop talent management initiatives, and ensure high-quality people services that align with strategic goals.

I have been part of Zen’s phenomenal growth since we launched in 2017, and I am looking for a Head of Customer Operations to help build and scale our customer support function. You will define the KPIs that matter, and own the unit economics of turning customer support into customer loyalty. Head

A governmental agency in the UK is seeking a Head of Service Design to lead the transformation of critical services. The successful candidate will have extensive experience in service design and a track record of managing complex systems. You will be responsible for setting strategic direction, guid

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

The ideal candidate will have at least 5 years of management experience, particularly in Customer Service within SaaS. You will be responsible for managing the customer success organization, ensuring customer satisfaction and loyalty while identifying growth opportunities. This role offers competiti

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Build strong relationships with peers (Service Delivery, Infrastructure, Cyber) and treat the offshore partner as an integrated strategic partner, including twice-yearly site visits. Glob

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A public service organization in Greater London is seeking a Director of Customer Services to lead customer service improvements, drive a customer-first culture, and manage high-performing teams. The ideal candidate will have significant experience in delivering customer services, alongside a strong

Providing a professional first point of contact and working effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering a range of Council services which may include: Switchboard, Housing Benefit, Resident Support Fund, Foo

Service Care Solutions are recruiting on behalf of a local authority in Suffolk for a Head of Finance to join the team on a permanent basis. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you

A local government authority in the East Midlands seeks a Head of Service in Housing. This role involves leading operational areas and managing major projects to enhance service delivery. Join a motivated Senior Management team and enjoy a healthy work/life balance, generous leave, and opportunities

A leading MSP is seeking a Head of Support Services to lead and scale a multi-tier IT support function. Candidates should have over 5 years of experience in IT service delivery and strong stakeholder management skills. This senior management role plays a key part in shaping service strategy, ensurin

A leading coffee company in Greater London is seeking a Head of Technical to oversee the coffee equipment function across wholesale. With over 5 years of experience in technical services, strong communication skills, and a valid UK driver’s license, this role is vital for supporting the company’

This role offers a fulfilling environment with a promise of professional growth and flexibility in working hours. A local government organization in Greater London is seeking a Customer Service Advisor to support residents with various enquiries, delivering compassionate assistance both in person an

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. At Har

The Head of Property is a new role reporting into the Director of Residential and Commercial Services. Ensure that the University properly discharges its responsibilities as the freeholder of a number of strategic commercial and residential properties in Bloomsbury and elsewhere and as landlord to a