Head of customer service jobs in Wickford - Page 4Create job alerts

We are looking for an experienced Head of Service for Street Scene and Leisure to manage and develop the Domestic & Commercial Waste Collection Services and Clean & Green Services and take responsibility for the procurement and management of external contractors related to all aspects of wa

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. You w

Interim Head of Service – Street Scene & Leisure. This is a senior interim role with responsibility for high-profile frontline services that directly impact residents, businesses and stakeholders across the Borough. Undertake effective day-to-day management of Waste and Clean & Green Mana

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As th

Stratford (Head Office) with travel across Central London, Midlands & Kent\nSalary: £75,000 – £80,000 per annum (salary review at 12 months)\nHours: 40 hours per week\n\nAbout the Role\n\nWe are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

Proven senior leadership experience at Head of Service level or above. Head of Service Street Scene and Leisure. This high profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Borough’s communities.

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. You will work closely with various teams to ensure exceptional service delivery while driving engagement and improvement across customer journeys. The role r

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - using customer insight, strong creative vision and analytical rigour to deliver innovation which has a measurable impact on customer love and revenue growth. Accou

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. Drive service improvement, innovation, and performance.

We are seeking an experienced and dynamic Interim Head of Service - Street Scene & Leisure to provide strategic leadership and operational management across Waste Management and Clean & Green services. Work collaboratively with colleagues across Environment, Highways, Counter Fraud and other service

You will champion the reimagining of customer services in ways that promote visible, meaningful improvements and collaborate with senior leaders across Housing, Property Services, Investment and IT to embed the voice of residents in decision-making. Would you like the opportunity to lead a complex a

A leading recruitment agency is seeking an Interim Head of Service Optimisation to enhance regulatory services in a hybrid role based in London. This fixed-term contract offers a competitive salary range of £80,000 - £85,000 per annum, along with extensive opportunities for professional growth and

A professional regulatory body is seeking an Interim Head of Service Optimisation to lead a new function aimed at enhancing operational efficiency and performance across regulatory services. The ideal candidate has senior-level experience in service optimisation, strong stakeholder management skills

As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a critical role in shaping global strategy and execution—helping drive alignment, innovation, and impact across the full marketing portfolio. The Head of Co

A leading video communications platform is seeking a Customer Success Manager to build and lead a team focused on driving annual recurring revenue through enterprise clients. The ideal candidate will have experience in a B2B SaaS startup, fluency in German, and strong skills in team management and c

A public service organisation in the UK seeks a Head of SPS College to lead staff development in a complex environment.

A leading technology firm is seeking a Head of Customer Education Content to lead the development and strategy of key educational materials. With a focus on maximizing customer adoption and retention, the ideal candidate will have extensive experience in content strategy and instructional design, al

The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers.

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. Lead and inspire a tea

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. You will be responsible for leading a team of customer operations executives, defining customer support policies and procedures, ensuring customer satisfaction and

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a gro

A leading background screening company in the United Kingdom seeks a Head Of Product.

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. You’ll own the customer success processes, enga

We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Head of Technology Service & Solutions. A service-orient

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading hospitality brand is seeking a Head of Customer Value to shape loyalty and CRM programmes. This role requires managing strategies for customer acquisition and retention, focusing on customer lifetime value. The ideal candidate will have 8-10 years of experience in customer value management

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

A leading housing maintenance service provider is looking for a Head of Delivery in Hemel Hempstead. This senior leadership role involves overseeing the operational delivery of housing services contracts, ensuring high standards of quality and compliance. The ideal candidate will have significant ex

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or division. Civil Service pension, with an

The position also offers competitive salary, hybrid working options, and various benefits.

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev