Are you a business? Hire hotel assistant manager candidates in United Kingdom
Roseview Hotel in Muswell Hill, North London N10 3NR ( Near Wood Green and East Finchley) consists of 23 Bedrooms and is seeking an Experienced and Flexible Hotel Receptionist to Work Alone in the Nights and Evenings be responsible for the Securety of the building. Working in Reservations & Front desk Customer services, and able to assist in Supervising the Hotel reception during a variety of shifts. Duties include a combination of Reservations, Sales, Administration, Customer services, Concierge. You will be working alone in the Evenings and nights. Working part time 2 days per week. Training will be provided. We will consider Full time and Part time vacancy. Must be very flexible and willing to work a variety of shifts. Must be Willing to Work on Rota timetable incl weekends. Ideal for candidates who live nearby in North London This is a great opportunity for personal development and gaining more work experience in Reservations, Customer service , Sales, Accounts and Administration, Hotel Operations and Management. Evening Shift : 3 pm to 11 pm Night Shift: 11 pm to 7 am Morning Shift: 7 am to 3 pm. Wage from £11.50 to £12.50* / Hour based on relevant Work Experience. - Holiday Pay included. We are a small privately run 23 bedroom Bed and Breakfast Hotel in Muswell Hill, London N10, which is next to Wood Green and East Finchley Tube stations.
Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at The Derby, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.
Location: 160 commercial road London E1 1NL Job Type: Full-Time / Part-Time About Us: We are a leading staffing agency specializing in providing top-tier temporary and permanent placements in the hospitality industry. We work closely with hotels, resorts, and hospitality venues to ensure they are staffed with highly skilled professionals. As part of our growing recruitment team, we are looking for a dynamic Housekeeping Recruiter fluent in English and Russian/ Romanian/Polish to help source the best talent for our clients. Key Responsibilities: - Talent Acquisition: Actively source, screen, and interview candidates for housekeeping positions within the hospitality industry - Candidate Engagement: Conduct candidate outreach and develop relationships with candidates, ensuring they are informed about job roles and expectations. - Bilingual Communication: Leverage your fluency in Russian, Romanian, or Polish to conduct interviews, explain job details, and assist candidates through the recruitment process. - Database Management: Maintain a database of qualified candidates and track their recruitment progress. - Onboarding: Assist new hires with onboarding processes, including the preparation of necessary documentation and coordinating with HR. - Compliance: Ensure all recruitment activities comply with local labor laws and company policies - Tech Savvy: Familiarity with recruitment software and databases is an advantage Requirements: - Language Skills: Fluent in Russian/ Romanian/Polish /Spanish (additional languages are a plus). - Experience: Previous experience in recruitment, especially in the hospitality or housekeeping sectors, is preferred. - Communication Skills: Excellent verbal and written communication skills in both English and Russian/Romanian/Polish/Spanish. - Interpersonal Skills: Ability to build strong relationships with candidates and clients. - Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. - Team Player: Ability to work collaboratively in a fast-paced environment. Benefits: Competitive salary Performance bonuses Opportunities for career development and growth A dynamic and supportive work environment. How to Apply: Interested candidates who meet the above qualifications are encouraged to submit their resume.
Hotel Receptionist The Selwyn Hotel in Richmond is seeking a friendly and professional Receptionist to join our front desk team. The ideal candidate will have excellent communication skills, be flexible with scheduling, and have a passion for delivering exceptional customer service. Shifts may vary and could include nights and weekends. Key Responsibilities: - Greet and assist guests with check-in/check-out procedures - Answer phone calls and manage reservations - Provide information about hotel services and local attractions - Handle guest inquiries and resolve issues in a timely manner - Process payments and maintain accurate records Ideal Candidate: - Flexible availability, including nights and weekends - Strong interpersonal and organizational skills - Ability to work well in a fast-paced environment - Prior experience in hospitality or customer service preferred but not required If you are customer-oriented and thrive in a dynamic environment, we’d love to hear from you! Please apply with your resume.
Are in the market for a new role? Do you have a passion for exceptional customer service? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As a part of our new floor team, you will receive: A competitive salary of £11.50 - £12.00 (depending on experience). Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer! We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.
Description Job Title: Laundress Location: Sloane Square, London Working Hours: Monday to Friday, and half-day on Saturdays Salary: £40,000 per annum Job Description: We are seeking a skilled and experienced Laundress to join a prestigious household (Family of 4 people) located in Sloane Square, London. The ideal candidate will be responsible for the care, maintenance, and meticulous cleaning of all garments, linens, and household fabrics. This role requires a high level of attention to detail, a strong understanding of fabric care, and a commitment to maintaining the highest standards of cleanliness and presentation. Key Responsibilities: Laundry Care: Washing, ironing, and steaming a variety of fabrics, including delicate and high-end garments, to maintain their quality and longevity. Fabric Handling: Sorting and organizing laundry according to fabric type, colour, and washing instructions, ensuring proper care is taken with each item. Stain Removal: Expertise in identifying and treating stains on various types of fabrics using appropriate techniques and products. Repairs and Alterations: Performing minor repairs to clothing and fabrics, such as sewing on buttons, mending small tears, shortening trousers, and altering dresses as needed. Packing and Unpacking: Responsible for packing and unpacking clothing and essentials prior to and following trips, ensuring all items are properly organized and cared for. Seasonal Wardrobe Management: Organizing and managing seasonal clothing, including moving items to and from storage as the seasons change. Organization: Maintaining an organized and clean laundry area, ensuring all items are stored correctly and efficiently. Inventory Management: Keeping track of laundry supplies and notifying the household manager when replenishment is needed. Special Care Items: Handling special care items, such as formal wear, with utmost attention to detail and following specific care instructions. Team worker: assist with the housekeeper and the kids if needed. Requirements Experience: Previous experience as a Laundress in a private household, high-end hotel, or similar setting is preferred. Knowledge: Strong knowledge of different fabric types, care techniques, and the operation of laundry equipment (washers, dryers, steamers, irons). Attention to Detail: A meticulous approach to fabric care, with the ability to maintain high standards and a sharp eye for detail. Flexibility: Willingness to work additional hours if required, and the ability to adapt to the needs of the household. i.e: helping housekeepers with the kids if needed. Confidentiality: Ability to handle sensitive and confidential information with discretion. Skills: Proficiency in performing minor clothing repairs, alterations, and seasonal wardrobe management. Must be legally authorized to work in the UK. Willingness to undergo a DBS check (Criminal record check). References will be required. Application Process: If you have proven experience and believe you are suitable for the role, please send your CV and a cover letter . We will contact selected candidates to schedule the trial day.
AC Hotel by Marriott Glasgow are expanding their team and seeking a Public Areas Cleaner! JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A PUBLIC AREAS CLEANER AT AC HOTEL BY MARRIOTT GLASGOW What you'll be doing... Reporting to the Public Area Supervisor, the Public Area Cleaner will be required support the team in maintaining hygiene & cleanliness levels in all public areas of the hotel. Responsible for the cleanliness of the hotel's public areas at all times and work alongside the team to maintain HACCP standards. REQUIREMENTS: We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Public Areas Cleaner, you will need the following qualities and skills. Previous cleaning experience desirable but not essential. Flexibility in working hours as role includes mornings/evenings & weekends. Shift patterns can vary including 11pm finishes. Ability to work as part of a team or on own initiative WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH Previous cleaning experience desirable but not essential. Flexibility in working hours as role includes mornings/evenings & weekends. Shift patterns can vary including 11pm finishes. Ability to work as part of a team or on own initiative RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Cedar Court Hotel Harrogate are recruiting for a full time Deputy Head Housekeeper to support our Head Housekeeper in managing the department at our Grade II listed, 4* property overlooking Harrogate's beautiful Stray. With 100 bedrooms and plush public spaces, you will work with the team to ensure that the Hotel is kept spotless for our guests. Your duties will include: - Ensure all rooms are cleaned and inspected up to our cleaning standards - Supervise staff in order to deliver and maintain high standards of cleanliness and hygiene in all bedrooms and public areas - Adhere to all health and safety regulations - Organize day to day work requirements - Organize housekeeper's tasks - Work closely with the Head Housekeeper and liaise with other departments - Complete administrative tasks on a daily basis - Place orders for the Housekeeping department in the absence of the Head Housekeeper. What we can offer you: We want each and every colleague to enjoy coming to work, and for Cedar Court Hotels to become one of the top hospitality employers around - so providing a friendly and supportive environment is our main priority. You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options. In addition, we can offer you: - A fantastic place to work! - Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme - Market-leading rates of pay - Open and clear communication with regular staff updates - Your birthday off – paid! - 28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits - Learning and Development opportunities, helping you to become the best you can be - Automatic enrolment into a workplace pension scheme - Death in Service Benefit - Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family - Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone! - Leisure Club/Gym Membership following successful completion of probationary period - Long Service benefits - Trip Advisor recognition and cash reward - Random Acts of Kindness for our colleagues - Holiday Hero Scheme – could you be jetting off somewhere courtesy of your colleagues? - Refer a Friend scheme – recommend your friends to join our Team and receive a cash payment - Company uniform - Company achievement awards - Staff Fun Days - Employee Engagement Events
As a member of our hotel team, your job will be to ensure that rooms are cleaned to company standards so our customers have a fantastic stay. What you will be doing: Organising the housekeepers so they know how many rooms they have to clean Ensuring rooms are cleaned to brand standards Checking rooms for cleanliness Ensuring rooms are cleaned in a timely manner and as per company cleaning process Providing regular feedback on the performance of room cleaning to the team, praising when standards are excellent and coaching when improvement is required Advising early if additional resource is required - both people and equipment Making sure the team are aware of all Key performance indicators (KPIs) that relate to their area of work (clean & fresh, etc.) Reporting the actual hours worked to hotel management and that daily work sheets are handed in at the end of each shift Ensuring that public area cleaning is completed Making sure linen/ cleaning trolleys are set up and cleared down Working with the hotel management team to identify high performers who may want to progress further Remaining positive and upbeat to increase engagement with the team Supporting the Hotel/ Assistant Manager or deliver when required the daily huddle meetings You may be asked to clean rooms when required Carrying out quarterly tasks such as but not limited to descaling kettles and turning mattresses What we’ll expect from you: To succeed in this role, you will need to demonstrate a genuine passion for leading and coaching people with a keen eye for detail. You need to be confident in giving constructive feedback to improve performance. At Travelodge, we believe that behaviours are just as important as the activities you carry out. I care about people I pay attention to detail I drive for results You can expect full training in your role, experience of supervising a team or working in a cleaning role is highly desirable.We have transparent career paths at Travelodge.
Core Duties: - Ensure cleanliness of public areas and guest rooms. - Clean bathrooms and vacuum rooms and corridors. - Change and replenish bed linen, towels, and guest amenities. - Perform deep cleaning tasks regularly. - Restock and maintain housekeeping trolley. - Be environmentally conscious and dispose of waste appropriately. - Follow lost property procedures. - Handle guest requests promptly and efficiently. - Manage master keys responsibly. - Inspect public areas and toilets for cleanliness and take corrective action. - Adhere to hotel security, fire regulations, and health and safety guidelines. - Assist other departments as needed and maintain positive working relationships. Required Skills and Qualifications: - Positive attitude and strong work ethic. - Excellent communication and interpersonal skills. - Commitment to providing exceptional customer service. - High grooming standards. - Ability to work independently and as part of a team. - Previous hotel experience or experience in a similar role is beneficial.
We are looking a for a Chef de Partie to join us at our luxury 5 star hotel in London. Live in option available You must be an excellent chef with over 3 years experience ideally working in the same establishment for minimum 2 years as this shows us that you are a loyal candidate. Responsibilities: Assist the head chef and sous chef in providing catering service to customers and clients Assist the head chef in covering for sous chef when on leave Assist in maintaining an efficient ordering system in accordance with company policy Assist in maintaining an efficient kitchen record system in line with company policy Manage deliveries and stock rooms in line with company policy Control stock; reduce waste and drive sales Complete all records as directed accurately and in timely manner Provide and efficient and friendly service to customers and serve customers in a timely and efficient manner if required Ensure all areas within kitchen control are clean, hygienic and tidy at all times Ensure the safety and security of company and client property and money Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; CoSHH. Report all complaints and compliments to line manager, taking action where practicable Report any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities to line manager, taking appropriate action where possible If this sounds like you please apply now!
Do we want to be part of a growing company that places high importance on work-life balance, prioritizes mental health in its culture, and, of course, offers some of the most competitive salaries and incentives within the industry? Market Halls is redefining the British food hall concept, revitalizing iconic abandoned landmarks since 2018, and transforming them into community hubs with diverse dining experiences. Our mission is to breathe new life into these neglected spaces, housing independent restaurants, street food vendors, bars, and centralized communal dining areas, providing customers with variety & quality. Inspired by global influences and visits to numerous food halls, standout bars, trusted membership clubs, hotels, urban retreats, and community centres, our focus is on creating a vibrant and fun atmosphere. Market Halls is the ultimate destination, blending imaginative culinary experiences with exceptional bars, a rich cultural events program, community initiatives, a place for after work, and a place to meet friends on the weekend. Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new Floor and Bar Supervisor, you will receive: - A competitive salary ranging from £14.00 per hour (depending on experience). - Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new floor and bar supervisor, you will be supporting the management team on leading P.E.A.K shifts on the floor, assisting with staffing requirements, training and any other operational requirements. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
The Lamb Tavern is a unique pub with a beautiful dining room overlooking Leadenhall Market which entertains lunch meetings, relaxed dinners, and casual parties with canapes. Along with a main bar area and a fantastic cheese and charcuterie basement bar. We serve classic British pub food with an added focus on premium meats. We pride ourselves on great service, fresh British produce and beautifully made dishes. What We Offer: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals 28 days holiday per year for full time 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme We are looking for an existing Chef de Partie or an excellent Commis Chef, looking for the next step, who considers themselves to have passion and flair in producing the best quality fresh food. As a successful Chef de Partie, you will: -Have experience championing excellent service through quality food and passion to deliver fantastic food every time. -Be an active hands-on chef/ kitchen supervisor -Show willingness to learn new skills and be an active team member through great communication -Demonstrate organisation and planning skills necessary to maintain effective controls with health and safety, GP, and labour. -Have a proactive approach to driving sales through engagement with the kitchen team and Front of house Working alongside your head chef you will be able to demonstrate your creativity and abilities by designing and delivering new dishes for our menu. Thanks for your interest in working with us. If you’d like to be part of our team, then apply now!
THE JOB: Managing day to day operations of the Bar Preparation and service of drinks i.e. classic cocktails, wine, spirit and mixer, juices. Bar cleanliness and restocking according to the par levels. Cleaning duties Opening and closing procedures. Assistance with the F&B Service IDEAL CANDIDATE: Experience working in a Cocktail Bar, 4 or 5* Hotel Stability in your career to date. Can do attitude. Immaculate presentation. Excellent communication skills. Attention to detail and ability to multitask. Understanding of Food Hygiene as well as Health and Safety practices.
We are recruiting for several Food & Beverage Assistants to join our team. You would be based at one of our client’s hotels in Reigate, Surrey. As a member of the food and beverage staff, you will greet and seat customers, take and relay orders, serve food and drinks, handle payments and receipts, assist with menu selections, and maintain cleanliness and organization. Your role is crucial in ensuring a positive dining experience for all guests. If you have a passion for hospitality and excellent customer service skills, we would love to hear from you! Previous experience with references would be an advantage; Hourly rate £11.44 - £12.20 + Holidays and bonus.
Job Title: Reservations Receptionist Location: Gilgamesh, Covent Garden, London Type: Full-Time About Us: Nestled in the heart of Covent Garden, Gilgamesh is a vibrant and dynamic dining destination that fuses luxurious ambiance with world-class cuisine. We pride ourselves on delivering an unforgettable experience to our guests, from the moment they step through our doors to the moment they leave. The Role: We are seeking a highly presentable, positive, and energetic Reservations Receptionist to join our front-of-house team. As the first point of contact for our guests, you will play a crucial role in shaping their experience. You’ll be responsible for managing reservations, welcoming guests, and ensuring that everyone who enters Gilgamesh is treated with the highest level of service. Key Responsibilities: - Greet all guests with a warm and friendly demeanor, ensuring a memorable first impression. - Manage telephone and online reservations, efficiently handling inquiries and booking requests. - Maintain a professional appearance at all times, in line with Gilgamesh’s standards. - Coordinate with the restaurant and kitchen teams to ensure seamless service. - Handle guest queries and resolve any issues with a positive and proactive attitude. - Keep accurate records of all reservations and manage the reservation system. - Assist with guest seating arrangements to optimize the dining experience. What We’re Looking For: - A positive, outgoing, and energetic personality. - Excellent communication skills and a genuine passion for customer service. - Impeccable grooming and a polished appearance. - Ability to multitask and remain calm under pressure. - Previous experience in a similar role within a high-end restaurant or hotel is preferred. - Strong organizational skills and attention to detail. - Proficiency in using reservation software or booking systems. Specifically Seven Rooms and/or Open Table in a similar environment. What We Offer: - Competitive salary with opportunities for growth. - A dynamic and supportive team environment. - Discounts on dining at Gilgamesh. - Opportunities to be a part of exclusive events and functions. - A chance to work in one of Covent Garden’s most iconic venues. If you are a people-oriented professional who thrives in a fast-paced environment and loves creating exceptional guest experiences, we would love to hear from you! We look forward to welcoming the newest member of the Gilgamesh family! Gilgamesh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Roseview Hotel in Muswell Hill, North London N10 3NR ( Near Wood Green) consisting of 23 Bedrooms is seeking an experienced and Flexible Hotel Head Receptionist to work Alone and be responsible for the Securety of the building . Experienced in working in Reservations & Front desk Customer services, and able to assist in Supervising the Hotel reception during a variety of shifts. Duties include a combination of Reservations, Sales, Administration, Customer services, Concierge. You will be working alone in the Evenings and nights. Part time 2 Days per week. Must be very flexible and willing to work a variety of shifts. Must be Willing to Work on Rota timetable Week days and weekends. Ideal for candidates who live nearby in North London This is a great opportunity for personal development and gaining more work experience in Reservations, Customer service , Sales, Accounts and Administration, Hotel Operations and Management. Morning Shift: 7 am to 3 pm. Evening Shift : 3 pm to 11 pm Night Shift: 11 pm to 7 am Wage from £11.50 to £12.50* / Hour (based on relevant Work Experience.) - Holiday Pay included and paid per hour * We are a small privately run 23 bedroom Bed and Breakfast Hotel in Muswell Hill, London N10, which is next to Wood Green and East Finchley Tube stations.
Waiters at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance. Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to ensure that our guests receive a great experience. What we offer & our benefits: - Starting pay of £11.50p/hour + tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. - Successful applicants will be paid for their trial shift. A Front-of-House Working Day At Kanada-Ya: The day begins at around 11am, the restaurant is set up, the bar is stocked and deliveries are checked and counted. At 11.30am the team briefing takes place; important announcements for the day are made, service is discussed and our delicious menu is taste tested to ensure perfection. With a plan in mind and wonderful, warm food in our bellies we are all ready to go! We offer a fast paced lunch service with a lot of regular customers. Guests are seated, orders are taken, tasty bowls of ramen are delivered to delighted tables. When break time rolls around team members can enjoy a meal specially prepared by the kitchen, or they can order something off the menu if they like, free of charge. Rested and ready for dinner service we know that our evening will be busy but filled with music, laughter, fun and, of course, excellent food! Our unique ambience is enjoyed by staff and customers alike. Another perfect day in the wonderful world of hospitality. Working on shift with us you will: - Give our guests a great experience by being friendly, knowledgeable and attentive. - Take pride in keeping the restaurants organised & clean. - Work within the company’s food hygiene and health and safety procedures. - Enjoy being part of a friendly & cooperative team. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Job description ** COMPANY** Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa. ** THE ROLE** We are currently looking for an enthusiastic and Experienced Restaurant Manager join our front of house team ** Main Duties:** To take control and responsibility for the smooth and efficient operation of the restaurant, ensuring facilities are maintained to the standards required and the departmental budget & profitability is achieved. To develop and train team to be able to provide superior guest service and maximize revenue. To build business and develop repeat guests, especially from the local community and making the restaurant a ‘first choice’ for a dining experience in the local area. ** KEY OBJECTIVES** Ensure achievement of budgeted profitability of the Restaurant Utilize restaurant staff between all outlets to minimize payroll expenditure and ensure flexibility of the team Ensure all employees receive regular training to update their skills and knowledge and meet their own personal development needs Maximize the service opportunities for guests to ensure return visits ** PRIME RESPONSIBILITIES** ·* Sales & Marketing Participate in guest activities that promote the hotel products and it’s services. To positively approach all sales opportunities to maximize hotel revenue to meet and exceed budgeted targets. To be innovative and come forward with ideas to maximize revenue. To ensure all departmental staff are sales and standards-focused. To develop food and drink packages/promotions to encourage business and build a reputation Work within the departmental budget figures, maximizing revenue and minimizing expenditure Produce departmental forecasts as required and communicate figures to the team to aid their understanding of the business and the importance of their contribution to the business success. Ensuring a system is in place for ordering, delivery, storage, security, distribution and administration of food & beverage items. To be fully aware of and control departmental operating costs in line with forecasted business levels To be fully aware of departmental budgeted and actual payroll costs and manage costs by allocating labour resources in line with forecasted business levels. To control all china and cutlery stocks and levels, ensuring costs are controlled in accordance with hotel procedures. · Customer Care Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. The standards of AA Inspection & Rosette needs to be met. Encourage the team to work flexibly, which will develop their knowledge and assist in the event of absence cover, and allow service standards to be maintained. To set up and organize on-going departmental cleaning schedules, check list and handovers. Coach/discipline as necessary To provide Duty Management cover in the hotel, as required. Training & Development To produce a departmental training plan together with L&D Manager, action the training and evaluate to ensure that the training is relevant and achieves the required outcome. To carry out departmental appraisal reviews in a timely and appropriate manner Identify employees with the potential to develop within the hotel, plan a development plan with them to utilize their skills/knowledge and aid in their personal growth. Ensure that the team is constantly improving their product knowledge to maximize revenue and the service provided. To create a team environment which promotes good employee morale and pride in the department and the hotel. To provide continuous recorded training for staff. To communicate with all team members by holding regular briefing sessions and attending hotel meetings when required. Ensure the whole team is aware of liquor legislation and receives food hygiene training relevant to their position To lead and motivate staff in order to encourage and obtain maximum commitment. To control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc in line with hotel and company standards To review the performance of all your team at least every six months, with regular 1-1s. Co-ordinate the recruitment of staff. To plan the departmental holiday. To ensure that every employee receives induction training before they start their employment and complete all mandatory training prior to their first day in the department. Maintaining Product To produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an accident occurring. Ensure the team maintain the hotel, collect any litter, remove/report hazards To be fully conversant with the Hotel policy on: Fire & Evacuation, Health & safety policy, Personnel & Training procedures, Security procedures To comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. To ensure compliance throughout the department and hotel and company operating standards. ** Performance Measurement** For the department to achieve or exceed the budgeted revenue and control expenditure For minimal guest complaints to be received for food, beverage and service issues Specifications To have worked as a restaurant manager or been a strong deputy for a minimum 1 year Hotel background an advantage Standards orientated with an eye for detail Strong team manager, leading a team of 8 - 10 Evidence of cost control and purchasing Knowledge of health & safety and current legislation Communicator with peers and subordinates Influencer at all levels and able to get an employee to buy in to operating practices Good organizer Able to demand results from team members Use of EPOS an advantage Must have own transport to and from work
Assistant hotel manager required for small budget hotel in Richmond Surrey. Live in possibility. Salary 20-25k Negotiable. Responsibilities include - active involvement in daily operations - recruiting and training staff - maintaining records statistical, health and safety - meeting guests and handling guest queries/ complaints The role needs a highly motivated, confident person with flexibility for shift work, some evenings and weekends.
Head Chef position at Frank Foster House, a care home in Theydon Bois, Essex. We are currently recruiting for a Head Chef to join our Hospitality team, Working as a Head Chef at Runwood Homes, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. You will have full autonomy in creating nutritious, flavoursome, and well-balanced menus, whilst liaising with residents to ensure they are involved in the menu creations. We are looking for warm, motivated, and passionate chefs who are driven by quality and high standards, to deliver person centred hospitality to our residents. At Runwood Homes, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. Key responsibilities: - Work within the agreed company budget. - Ensure all kitchen staff are trained on dish specification and budget control - Manage the stock in the kitchen. - Inspire and motivate the team to achieve food to specification and therefore ensure satisfaction of our residents. - Lead by example, setting the pace and standards. - Meet monthly with the management team to ensure dietary requirements for all residents are met. - Train and develop the team to deliver food to specification and exceed residents’ expectations. - Ensure all food is cooked to a safe temperature and is taste tested before serving. - Ensure that the storage of food meets company and statutory health and safety requirements. - Deliver the company kitchen standards as identified on the kitchen audit. - Implement and ensure the company Health and Safety policy is met at all times – this includes the training of all kitchen staff. Experience & Qualifications - Relevant experience in a catering environment - Intermediate/Advanced Food Hygiene Certificate - Advanced knowledge of handling and operation of equipment including knives - Good leadership skills - Experience in achieving food margins - To have full understanding of H.A.C.C.P, to ensure all staff adhere to H.A.C.C.P and all documentation is completed. - Menu writing/planning/costing. - Experience in systems compliance and delivering company standards. - Personnel skills - Team Player - Understanding of special dietary and nutritional requirements, and appropriate methods of ensuring that these are met - Genuine interest in working within a caring environment - Ability to communicate effectively at all levels - Satisfactory police check and check against the ISA list (where applicable) - Basic Understanding of the Health and Safety at Work Act 1974 - Previous Experience of working with nutritional information would be desirable Benefits: - Employee Assistance Programme offering support and counselling in a number of different categories which is available to both you and your immediate family. - Access to thousands of discounts through schemes such as; - Blue light card - Concerts for carers - Discounts for carers - Free DBS Check - 28 days annual leave - Pension scheme All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
Hello All I am hiring an event floor manager for a period of 4 months - Sept 2024 to December 2024 for a hotel in LUTON Pay - £1500-£2000 pm depending on the experience. Interviews are happening immediately, only apply if you are available for the said period. Thank you for your application. Please find below the job responsibilities. Responsibilities - To control and manage the Meetings and Events Department to ensure the smooth, efficient and problem free organisation of any event including weddings, private dinners, seminars, party nights or product launches. - To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image. - To ensure all Meetings and Events suites are correctly serviced by Meetings and Events. - To actively assist in the supervision and preparation of function and banqueting set ups. - To ensure all meeting rooms and function - To manage the smooth and efficient organisation of the Banqueting team responding quickly and effectively to guest expectations and customer needs. - To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships at all times setting the highest standards of leadership, integrity and commitment - To contribute to the profitable operation of the hotel by maintaining and adhering to allocated budgets by controlling stock, consumables, wastage and pilfering within all areas under their supervision. - To assist and liaise with conference, events and meeting organisers as required during the function with regard to function sheet, room layouts and amendments etc. - To ensure that effective communication occurs between all departments involved in the provision of services to clients and that Meetings and Events staff are trained in the “core values” of the hotel (which emphasise the need to meet and exceed guest expectations). Also, to advise the Meetings and Events Operations Manager of any potential problems during meetings, conferences or weddings. - To ensure good working relationships with colleagues and other departments and to assist the Meetings and Events Operations Manager to assess training needs throughout the department. - To liaise with the Meetings and Events Operations Manager regarding all bookings and be pro active in eliminating all potential problems relating to the day to day business and future business, ensuring customer satisfaction is maximised and opportunities for guaranteeing repeat custom are exploited. - To ensure that all employees work within a safe and secure environment by complying with H&S legislation and liaise closely with the hotel’s appointed health and safety consultants as required. - To be aware of the need to observe Health and Safety at Work and Hygiene regulations, and advise Management of any irregularities. Maintain the highest levels of hygiene and cleanliness within all kitchen areas, both personal and in the working areas. - To ensure that all Meetings and Events equipment complies with Health & Safety standards and that any faults in any such equipment which represent a potential hazard to guests or staff are reported to the Duty Manager or Maintenance Manager immediately. - To ensure Meetings and Events storage areas are only used for the appropriate equipment and are kept clean and tidy. - To carry out fire procedures and regulations as laid down by the hotel.