77 Best hotel reservations Jobs in London (June 2025)

Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical/dental insurance with Bupa - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

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St Pancras Hotel Services Ltd

Night Hotel Receptionist – 0 Hours

5 days ago

Part-time

London

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you

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Sara Developments Ltd

Bayswater, Westminster

We are looking for an experienced receptionist to join our front desk. You must be organised, have excellent communication skills and be fluent in English. The role will include checking guests in and out of the hotel, answering their queries, taking payments and answering the phone and emails. Training on the reservation system will be provided. Shift timings are 3PM to 11PM. Please send us your CV with photograph and only apply if you have eligibility to work in the UK.

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Faros London

Restaurant Receptionist

We are seeking a friendly and professional Restaurant Receptionist to join our dynamic team. The ideal candidate will have a passion for guest services and a strong commitment to providing an exceptional dining experience. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within our restaurant. Responsibilities Greeting guests warmly upon arrival and escort them to their tables. Manage reservations and maintain an organised waiting list during peak times. Communicate effectively with guests regarding wait times and special requests. Assist in maintaining the cleanliness and organisation of the front-of-house area. Collaborate with the serving staff to ensure seamless service delivery. Handle phone inquiries with excellent phone etiquette, providing information about menus, specials, and reservations. Address guest concerns promptly and professionally, ensuring satisfaction throughout their visit. Experience on the reservation systems etc. opentable Experience Previous experience in hospitality, particularly within hotel or restaurant settings, is advantageous but not essential. Strong communication skills are required to interact effectively with guests and team members. A background in guest services will be beneficial in understanding customer needs and expectations. An ability to work well under pressure in a fast-paced environment is essential for success in this role. If you have a passion for hospitality and enjoy working in a vibrant environment, we would love to hear from you!

Tatar Bunar is a new Ukrainian-Mediterranean restaurant in Shoreditch, where soulful cuisine meets artisan design and heartfelt hospitality. We are creating a warm, vibrant space where every guest is welcomed like family — and we are now looking for a professional and charming Host/Hostess to be the first smile our guests see. Role Responsibilities: Warmly greet and seat all guests, creating an outstanding first impression Manage the reservation system (SevenRooms) efficiently Organize waiting lists and coordinate table turns smoothly during busy periods Answer phone and email inquiries regarding bookings and events Communicate effectively with FOH and management about guest arrivals, VIPs, and special requests Maintain the entrance area’s appearance and atmosphere Assist with cloakroom service and farewell guests warmly Support floor team with guest management during peak times What We Are Looking For: Previous experience as a Host/Hostess or Receptionist in a premium restaurant, hotel, or hospitality venue Friendly, confident, and polished communication skills Ability to stay calm and organized under pressure Familiarity with reservation platforms (SevenRooms experience is a plus, but not essential) Professional presentation and attention to detail Positive attitude and a natural love for welcoming people Right to work in the UK What We Offer: Competitive salary + tips/service charge Staff meals and drinks during shifts Full training on our systems and service standards A supportive, respectful, family-style team environment Opportunities to grow within a young and exciting brand in Shoreditch

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Queens Park Premier London Hyde Park Hotel

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

Radio Rooftop are looking for an experienced Host/Hostess to join our Reservations and Reception team in the 5* venue above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSIBILITIES To greet customer and identify their reservations. To co-ordinate bookings and ensure proper table rotation. Maximise table efficiencies through table allocation and turning tables · Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. · Collaborate with and support other staff members to ensure efficient venue operations. · Guide guests to their assigned tables. · Contribute to a positive and welcoming atmosphere for all guests. · Address customer concerns and resolve complaints in a professional and timely manner. · Perform opening and closing duties, including table setup, cleaning, and inventory management. Open Table (or other reservations system) experience is an advantage

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