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?Reservations Agent 5 Star Hotel Watford Salary: £29,537 per annum We are seeking a professional and customer-focused Reservations Agent to join the team at a prestigious 5-star hotel in Watford. The successful candidate will be responsible for handling guest reservations, responding to enquiries, and delivering exceptional customer service while maximising room occupancy and revenue opportunities. Ke... ZIPC1_UKTJ

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: • Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner., • Process, confirm, amend and cancel reservations accurately within the reservation systems., • Provide detailed information to guests regarding hotel services, room availability and rates., • Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience., • Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met., • Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency., • Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: • Fluent in French (written and spoken ) essential, • Experience working in reservations / hospitality beneficial, • Customer service experience a plus, • Excellent communication skills with the ability to interact professionally, • Ability to prioritise and multitask, • Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge £18.57 per hour 6 - 12 months Main accountabilities: • Leading by example to develop and motivate the team., • Operate the Opera Hotel Property Management System to effectively manage all guest reservations., • Support completion of month end financial submission., • Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time., • Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes., • Must be able to arrange cover or step in should there be a staff shortage on shift, • Observe and monitor workers' performance to make sure that company rules and procedures are being followed., • Confer and co-operate with other department managers to co-ordinate hotel activities, • Answer questions about hotel policies and services, and resolve customers complaints., • Purchase supplies or services from outside vendors, • Inspect hotel for cleanliness and appearance., • Co-ordinate front-office duties and resolve problems., • Greet and register guests., • Collect payment and cash up and record money earned and spent., • Assign duties to workers and schedule shifts to suit the needs of the business, • Analyse financial information, create reports to meet the requirements of the business as requested., • Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities • Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner, • Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems, • Be visible and available to guests in the restaurant, lounge and bar areas during peak service times., • Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas., • To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards, • Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering., • Ensuring that the University and hotel's financial procedures are followed., • Ensuring that staff provide you with correct and accurate information to enable payments to be processed., • Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately., • Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely., • Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are seeking a professional and personable Temporary Concierge with a background in 5-star hotels or luxury hospitality to join our team. This role is ideal for someone who understands the high standards of service expected in premium environments and can deliver an exceptional guest and resident experience. Key Responsibilities: • Provide a warm, professional welcome to residents, guests, and visitors, • Deliver high-level concierge services including bookings, recommendations, and guest assistance, • Manage front desk operations and maintain a polished lobby environment, • Handle deliveries, reservations, and resident requests efficiently, • Liaise with housekeeping, security, and management teams, • Maintain discretion and professionalism when dealing with high-profile residents and guests, • Ensure service standards reflect those expected in a 5 hospitality environment Requirements: • Previous experience in a 5-star hotel, luxury residence, or premium hospitality environment, • Strong customer service and interpersonal skills, • Well-presented, professional, and confident communicator, • Ability to multitask and remain calm under pressure, • Knowledge of London venues, restaurants, and transport is advantageous, • Flexible availability, including evenings or weekends if required What We Offer: • Competitive hourly rate, • Opportunity to work in a luxury environment, • Potential for ongoing or future assignments, • Supportive and professional team

Aftersales customer services agent - Required for this well known travel company based in North London. They are looking for a experienced travel person ideally with GDS knowledge to work in this busy aftersales team. They will pay up to £28,0000 + up to £5,000 comm and benefits.Aftersales customer service agents duties-To answer all calls in a courteous and professional manner within the departmental standards.-To deal with all telephone and email queries post reservation and general queries.-To amend or cancel reservations as a result of incoming enquiries. To include amending dates, upgrading tickets, route changes, name changes, refunds and seat/meal requests-To amend hotel, car hire and transfer reservations-To action ETA’s (visa’s), API’s, Mobility Forms within set timeframes-To work to set targets and ensure efficient customer care handling.-Ability to make decisions in a pressurised environment.-Computer Literate – to be able to use a variety of applications - GDS(galileo),Outlook and possibly word/excel.Aftersales customer service agents skills required-Travel industry experience is a must with in a sales , customer service or administration team.-Ideally GDS trained, galileo would be a major advantage Additional information-One in three Saturdays with a day off during the weekIf you are interested in the above role please apply online or send your cv to quoting DT60255

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Supervise and manage the Reservations team, offering guidance, support, and training., • Conduct regular training sessions to ensure team knowledge of hotel policies and systems., • Monitor team performance and provide constructive feedback., • Schedule and coordinate team shifts to ensure adequate coverage., • Assist in recruitment and onboarding of new team members., • Process telephone and email reservations using Opera, ensuring accuracy. About you The ideal candidate for this position will have the following experience and qualifications: • Previous supervisory or management experience preferred., • Excellent English communication skills., • Proficient in Microsoft Word, Excel, and PowerPoint., • Strong knowledge of Opera reservation system., • Ability to communicate effectively at all levels. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Service One Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Develop and implement Service One operational strategies aligned with hotel and corporate objectives., • Oversee daily operations, ensuring all guest requests and communications are handled promptly and professionally., • Monitor KPIs (response time, abandonment rate, upselling performance) and implement corrective actions., • Ensure compliance with Jumeirah standards, health and safety, and emergency protocols., • Manage departmental budget, cost control, and revenue generation through upselling initiatives., • Lead recruitment, training, and development of Service One team members; foster a culture of excellence and engagement. About you The ideal candidate for this position will have the following experience and qualifications: • Stakeholder Engagement: Ability to work collaboratively with internal hotel departments (Front Office, Housekeeping, Engineering, F&B, Finance) and manage relationships with external stakeholders including guests, vendors, and technology partners., • Education: Bachelor’s degree in Hospitality Management or Business Administration is essential; additional certification in Customer Experience or Call Centre Management is advantageous., • Experience: 6–8 years’ experience in guest services or reservations within a luxury hospitality environment., • Industry Knowledge: Strong understanding of luxury hospitality standards and guest experience delivery, with the ability to operate effectively in high-profile, service-driven environments. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Position: Guest Relations & Guest Experience Manager Reports to: General Manager Hours: Full-time, 48 hours per week. Evenings, weekends and bank holidays as required. What will I be doing? The Guest Relations & Guest Experience Manager own the guest experience at ...At Sloane from first enquiry to post-stay: engage with guests and build relationships that turn visitors into regulars, hold the line on presentation and service in every guest-facing area, and help raise the hotel’s profile alongside Sales, Marketing and PR. Reports to the General Manager, works alongside all Heads of Department, and steps up as the most senior person on site whenever the General Manager is away. Key Responsibilities Guest engagement & relationships • Engage with guests before, during and after their stay, building a genuine relationship with each one., • Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t., • Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival., • Personally manage VIP arrivals, welcome cards and bespoke amenities., • Own the response to complaints and service failures, resolving them during the stay wherever possible., • Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it. Visibility & profile • Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR., • Turn guest relationships and insight into coverage, referrals and word of mouth., • Host press and VIP visits, representing the hotel as its lead ambassador., • Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele. Standards & feedback • Walk every guest-facing area each morning — rooms, restaurant, bar, public spaces — and log presentation or service defects with the responsible Head of Department., • Conduct and train VIP room inspections., • Track feedback across review platforms and in-stay and post-stay channels; report trends and agreed actions to the General Manager weekly. Curation & events • Curate guest lists for gatherings and vet group bookings and large F&B reservations against brand and atmosphere criteria., • Plan and run a calendar of intimate guest events., • Review guest-facing copy for tone and accuracy. Team & front of house • Brief and train front-of-house teams on service and grooming standards, and input into the recruitment of guest-facing roles., • Represent the guest experience in daily operations meetings and agree follow-up actions with Heads of Department., • Take charge of the hotel and its day-to-day operation in the General Manager’s absence. What are we looking for? • Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage., • Emotionally intelligent — quick to read people and adapt your approach to each guest., • A natural relationship-builder, equally at ease with regulars, VIPs and press., • Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile., • A sharp eye for detail and the judgement to fix issues before a guest ever notices., • Clear, confident writing for guest correspondence, copy and team briefings., • Working knowledge of UK Health & Safety, GDPR and data protection., • Available to work evenings, weekends and bank holidays., • Francophile What will I get? • Competitive salary based on experience., • Service charge (£9,000–£10,000 per annum, subject to business levels)., • Discretionary bonus of up to 20% against KPIs., • Enhanced pension scheme.*, • Enhanced annual leave., • Enhanced maternity and paternity pay., • Complimentary meals while on duty., • Private Bupa Health Plan.*, • Social events and engagement programmes., • Access to CODE App hospitality benefits.* *Upon successful completion of the probation period Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: circa £29,000 pa plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, see website link below, go to the vacancies page, search job reference: 4313RF1 Website: _ A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: • Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner., • Process, confirm, amend and cancel reservations accurately within the reservation systems., • Provide detailed information to guests regarding hotel services, room availability and rates., • Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience., • Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met., • Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency., • Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: • Fluent in French (written and spoken ) essential, • Experience working in reservations / hospitality beneficial, • Customer service experience a plus, • Excellent communication skills with the ability to interact professionally, • Ability to prioritise and multitask, • must be able to work shift patterns The salary: circa £29,000 pa plus lunch voucher and great benefits

About us Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About the Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Guest Relations Executive to join the Guest Relations Team in Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Serve as the visible representative of the Jumeirah brand in the hotel lobby, providing a warm, consistent, and genuine welcome to all guests and visitors., • Act as a storyteller, sharing unique elements of the Jumeirah experience and cultural or historical facts about the destination., • Maintain smooth operations by managing daily administrative duties and communicating key information to relevant teams., • Proactively engage with guests to ensure memorable experiences, obtaining feedback and addressing their needs., • Assist with guest requests such as reservations, directions, and special arrangements, ensuring follow-through for satisfaction., • Welcome VIP guests, coordinating seamless check-ins, luggage delivery, and personalized services. The ideal candidate for this position will have the following experience and qualifications: • Friendly, approachable, and engaging with a strong ability to connect with people from diverse backgrounds., • Knowledgeable and passionate about hospitality, with a keen interest in travel, culture, and the local area., • Excellent communication skills, both verbal and written, with fluency in English (additional languages are a plus)., • Detail-oriented, organized, and able to handle multiple tasks while maintaining a high level of professionalism., • Adaptable and flexible, capable of working evenings, weekends, and holidays as needed., • Previous experience in luxury hospitality, with strong interpersonal skills and a proactive approach to guest service. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

We are looking for a proactive and results driven Meetings and Events Sales Manager to join the team here at St Ermin’s Hotel, as we prepare for an exciting relaunch of our Meeting & Event spaces. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality. When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others. To be eligible for this role, you will: • Have 2 years work experience in events sales or hotel sales in London or similar market., • Be self-motivated, results-driven, and confident working autonomously, • Be able to steer high level client meetings if necessary, • Be of sound judgement and good character, • Have excellent communication, presentation, and relationship-building skills, primarily in English., • Have an established network within corporate, agency, or events sectors (preferred), • Proficient in working with MS office & related Apps, especially EXCEL, Word & PowerPoint., • Be confident in working with AI agents., • Have a FUN, LOVE and ENERGY type attitude towards your work, • Be a team player, • Have a hands-on attitude, with attention to detail What do you get in Return? • Great salary and service charge – The more we make, the more you make!, • Fun, Love & Energy – Not just a slogan, it’s just who we are., • The best staff canteen in London! – Breakfast, Lunch & Dinner., • Range of benefits including access to Medicash (cashback platform), financial advice, mental health support, exclusive retail and restaurant discounts, and more., • Worldwide discounts for you, friends, and family in all the Marriott hotel brands., • An opportunity to experience and collect great memories that will last with you forever. As a Meetings and Events Sales Manager you will be responsible for driving the hotel’s business development strategy while managing key accounts across local and national corporate meeting planners, as well as engaging with the wider MICE agency sector and inbound Destination Management Companies. What will you be doing? • Develop and maintain relationships with key corporate clients, event agencies, and repeat bookers., • Develop and execute a pro-active sales strategy to generate new M&E business across different segments ( Events, conferences, restaurant reservations, corporate groups), • Identify market opportunities within Westminster, Victoria and wider area and position the hotel as a leading choice for meetings and events., • Build and manage a strong pipeline, ensuring consistent conversion & revenue growth., • Act as the primary contact for high-value and strategic agency accounts. Lead negotiations and secure contracts for high-value business, • Drive account growth through proactive engagement, upselling, and long-term partnership development., • Conduct client meetings, presentations, and site visits onsite and off-site, to showcase the hotel’s event spaces and facilities, • Work with the in-house teams to ensure a seamless transition of confirmed events to the operational team., • Drive revenue through business development, identifying new leads, Networking at events and exhibitions, • Achieving the monthly sales targets for meeting & events and groups, • Regularly organise site visits and Familiarisation trips at the hotel, for repeat clients and new ones to show case the hotel. Attend tradeshows and industry events., • Organise road shows targeting various segments of the industry that will help grow the event business., • Compile accurate month end reports and review reports when necessary., • Cross sell Food & Beverage facilities at the hotel to local corporate & residential audiences., • Support the Assistant Director of Sales where needed & perform any other reasonable requests. Note: This description is not intended to establish a total definition of the job, but an outline of the duties To find out more about us, check out our Instagram accounts @sterminshotel and @funloveenergy • You will have to be eligible to work in the UK to be consider for the role.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

German Speaking Business Development Manager – Travel Location: Edinburgh or London (Hybrid working with 2 days from home) Remote candidates with relevant experience in travel will also be considered Salary: £35,000 – £44,000 per annum (depending on experience) plus benefits + bonus The Company: A well-established and growing inbound travel and destination management company specialising in bespoke tours and travel experiences across the UK. Main Duties: You will be responsible for managing key client accounts, developing new business opportunities, and promoting UK travel products, with a focus on Scotland and London as leading destinations. The Role: • Manage and develop strong relationships with existing clients and partners, • Create, tailor, and quote bespoke and complicated travel programmes, • Identify and pursue new business opportunities within the travel trade, • Work closely with internal teams to deliver high-quality itineraries, • Use TourPlan CRM to manage bookings, pipelines, and client interactions, • Maintain strong destination knowledge, particularly across Scotland and/or London The Candidate: • Previous experience within a Destination Management Company, tour operator, or similar travel environment, • Fluent in German, • Background in hotel reservations, travel sales, or itinerary building, • Tourism-related degree or equivalent industry experience preferred, • Strong knowledge of Edinburgh and/or London as key travel destinations, • Confident communicator with strong client-facing skills, • Commercially aware with a proactive approach to business development, • Highly organised with strong attention to detail and ability to multitask, • Experience using TourPlan or similar CRM systems is advantageous, • IT literate Bilingual Travel Operations Executive Location: Edinburgh or London (Hybrid working with 2 days from home) Salary: £27,000 – £37,000 per annum DOE The Company A well-established international destination management company specialising in bespoke travel experiences across the UK. Main Duties Coordinating and managing travel bookings from confirmation through to delivery, ensuring smooth and successful trips for clients. The Role • Manage end-to-end bookings for group and individual travel programmes, • Coordinate accommodation, transport, and additional services, • Use TourPlan CRM to manage reservations, supplier bookings, and documentation, • Liaise with suppliers to secure services at competitive rates, • Ensure all elements of trips are delivered accurately and on time, • Handle amendments, issues, and operational queries efficiently, • Work closely with sales and internal teams to ensure seamless service delivery, • Maintain up-to-date product and destination knowledge, • Support the smooth running of operations and client satisfaction The Candidate • Fluency in German, • Previous experience within a tour operator, travel operations role, hotel reservations, or student halls., • Will consider graduates with a Tourism-related degree or relevant industry experience preferred, • Strong experience in bookings, reservations, or travel coordination, • Familiarity with TourPlan or similar CRM system is advantageous, • Ability to multitask and manage multiple bookings simultaneously, • Strong communication and problem-solving abilities, • Good knowledge of UK destinations, particularly Scotland or London, is desirable, • IT literate

At _, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about _. Position Senior Business Travel Consultant Reporting to Operations Manager Location London office. Hybrid 2-3 days in the office preferred. Hours of Work 37.5 hours, full-time permanent. Working 2 variable shifts (0830-1700 and 0930-1800) KEY RESPONSIBILITIES • Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre, • Responsible for handling the enquiry from start to finish, including searching for a range of fares (Cat35, clients route deals) and travel options and presenting these to the client., • Exploring and researching everything from low-cost options through to round the world itineraries., • Managing each booking, ensuring all client profile details are verified and any necessary visa requirements advised., • Respond to emails and calls within the clients SLA., • Managing travel projects which could vary from individual reservations to large groups., • Maximising revenue opportunities for ALTOUR, • Offering alternative options to the client within their travel policy SKILLS REQUIRED • Recent experience working in Native Sabre, • Minimum 5 years in a TMC or equivalent, • Knowledgeable in Ticketing and Exchanges, • Experience with generating BSP refunds would be advantageous., • Experience with ticketing in a US PCC would be advantageous., • Knowledge of Evolvi and Trainline would be an advantage., • Knowledge of technology products, including Outlook, Word, and excel, • Possess good geographical and product knowledge of destinations and airlines., • Work independently as well as collaboratively within a team environment, • Proven ability to work on multiple tasks and prioritise effectively while managing multiple projects, • Good organisational skills and excellent customer service & communicative abilities are essential., • Ability to work well under pressure and keen attention to detail, • Provide a high level of customer service and guidance to our clients, • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients., • Must have a passion for travel and delivering service excellence! PAY AND BENEFITS Our benefit offerings include 25 days paid annual leave plus bank holidays, a pension scheme, private medical insurance, dental care, life insurance and group income protection cover. Many factors, such as years of experience, budget, location etc. are considered when determining the starting rate of pay. This role is also eligible for a discretionary management bonus based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. _

Position Title: Director of Sales Reporting To: General Manager Managing: S&M Department (Reservations Supervisor, Sales Manager and Sales and PR Executive) What will I get? • Competitive salary based on experience, • Service charge (£9,000–£10,000 per annum, subject to business levels), • Discretionary bonus of up to 20%, based on achievement of agreed KPIs, • Enhanced pension scheme*, • Enhanced annual leave entitlement, increasing with length of service, • Complimentary meals while on duty, • Private Bupa Health Plan*, • Access to the CODE App, offering exclusive hospitality benefits and discounts*, • A vibrant social calendar and employee engagement programme, including team events and seasonal celebrations, • The opportunity to be part of one of London's most distinctive luxury hospitality projects What will I be doing as Director of Sales? We are looking for a passionate, energetic and value-led Director of Sales to lead and oversee the Sales department. You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations. You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors. Reporting directly into the General Manager and you will work closely with the leadership team, acting as Ambassador, to drive new and existing business. You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your support will help design, drive, and implement policies across the Rooms and Food and Beverage Divisions. These will be heavily influenced by the DNA of Hôtel Costes in Paris. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo. • Directly manage sales for rooms and private dining functions, ensuring targets are consistently met or exceeded., • Drive sales and set clear, achievable sales goals. Develop and execute a sales plan that aligns with department objectives., • Prepare and administer the sales budget, executing programs within defined limits as outlined in the budget plan., • Maintain awareness of current and future competitors' product, pricing and marketing programs to be in a position to proactively respond to market conditions., • Make sure that all sales functions such as sales, reservations and digital marketing teams, are aligned according to the financial goals & in terms of quality, message and timing. Sales Responsibility Function • Direct and coordinate the sales activities needed for the sales, private dining hire, groups, and reservations teams to maximize revenues., • Allocate sales resources and funds strategically to maximize hotel revenue, based on current market conditions and forecasts., • Develop a comprehensive sales strategy for rooms and private dining hire., • Run sales reports regularly and analyse data to identify trends, opportunities, and areas for improvement., • Build and maintain a database of strategic key accounts across all segments and regions, and establish relationships with them., • Manage Sales Representation companies for the international markets, according to the need of the property. Brief the companies about company financial goals, competitive analyses, key messages, positioning, marketing & communication programs., • Prepare room proposals, quotations, group proposals, hotel buyout quotes, and accommodation and catering contracts as needed to support reservations teams., • Oversee partnerships with OTAs and collaborate closely to activate promotions, manage commission levels as needed, and increase visibility to maximize revenue., • Support the Digital Marketing Executive in overseeing the performance and strategy of the Digital Marketing Agency, including managing paid campaigns (such as Google Ads), website traffic and ensuring all initiatives are aligned with revenue generation goals. Budget Control & Owner reporting • Prepare monthly and yearly sales budget, forecasts and sales plans in conjunction with the General Manager., • Provide monthly financial and performance updates on the owners' reports, including action plans. Client Relations and Strategic Partnerships • Proactively seek out and establish strategic partnerships within luxury travel, luxury high-end brands, corporate, and entertainment segments to drive sales of rooms and food & beverage, enhancing hotel recognition and guest satisfaction., • Conduct hotel tours for clients and partners to showcase rooms, food & beverage outlets, amenities, and enhance relationship-building., • Create and manage a comprehensive annual plan for familiarization trips and visits by travel industry partners, ensuring consistent engagement and relationship building., • Represent the hotel at roadshows, sales calls, and travel shows to promote the hotel's main USPs and highlighting the hotel’s competitive advantages, resulting in relationship and network building and bringing business leads., • Attend networking events to prospect new business opportunities and establish relationships with new clients and business partners., • Oversee the maintenance and update of photography assets to ensure they are current and compelling, contributing to enhanced website traffic and visual appeal. New product launches • Communicate with clients, business partners, and the travel industry about new menu launches, in-house brand activations, and special offers to drive traffic and revenue. What are we looking for? • Minimum 3–5 years' experience in a similar leadership role within a luxury hotel environment, • A proven passion for sales, marketing, and driving commercial performance, • Strong leadership, communication, and relationship-building skills, • French language skills are desirable but not essential, • Full-time position, working 48 hours per week, with flexibility to meet the needs of the business, • Willingness to travel within the UK and internationally as required Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Business Analyst (AI Readiness Project) 📍 London, UK (Hybrid) 3-6 Month Contract An established UK hotel group is embarking on an exciting transformation project to prepare its reservations and front office functions for the adoption of AI-powered technologies. As part of this initiative, we are seeking an experienced Business Analyst to assess current processes, systems, and data structures, helping the business understand what changes are required before AI agents can be successfully introduced into day-to-day operations. This is a highly visible project that will involve working closely with operational and technology stakeholders to map existing workflows, identify opportunities for automation, and create a roadmap for AI readiness. What You'll Be Doing • Analyse and document current reservations and front office processes, • Map end-to-end workflows across customer interactions and operational activities, • Assess existing data structures and identify gaps that may impact future AI initiatives, • Engage with business and technology stakeholders to gather requirements and understand operational challenges, • Identify opportunities to automate reservation calls, email enquiries, and routine operational tasks, • Produce recommendations on process improvements and AI readiness, • Support the creation of future-state operating models and workflow, • Document business requirements and transformation opportunities, • Facilitate workshops and stakeholder discussions across multiple functions What We're Looking for • Proven experience working as a Business Analyst on business transformation or technology-led projects, • Strong process mapping and business requirements gathering experience, • Excellent stakeholder management and communicationskills, • Experience working across operational and technology teams, • Ability to analyse complex business processes and translate findings into actionable recommendations, • Comfortable operating within discovery and assessment-focused projects Desirable Experience • Experience within hospitality, hotels, travel, leisure, or customer service-led environments, • Exposure to automation, digital transformation, or AI-related initiatives, • Understanding of reservations, customer service, contact centre, or front office operations Additional Information • Hybrid role with travel to London required several days per week, • Candidates must already have the right to work in the UK, • Visa sponsorship is not available for this position, • Initial 3–6 month engagement with potential for extension If you're a Business Analyst who enjoys shaping transformation initiatives and wants to play a key role in preparing a leading hospitality organisation for the next generation of AI-enabled operations, we'd love to he ar from you.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Corporate Receptionist / Hospitality Assistant London PART TIME - Tues, Weds & Thurs £21k - (£35k pro rata ) Corporate Receptionist Vacancy in London PART TIME - 3 days a week.. An opportunity has arisen at large global Finance Firm - Hospitality & Reception, Events assistant - & Reservations of Meetings and generally providing 5* customer service and liaising with VIPs and UHNW individuals. ESSENTIAL EXPERIENCE: Either...Corporate Reception, Cabin Crew or Hotel Reception. Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches. This firm has excellent benefits offered!!! Duties • Meeting and greeting clients, visitors and colleagues in a warm, professional manner., • Supporting reception cover, including visitor arrivals, calls and general enquiries., • Preparing meeting rooms and client areas to a high standard., • Assisting with refreshments, hospitality and internal events., • Helping with room bookings and ensuring meeting spaces are ready throughout the day., • Supporting post, courier and delivery arrangements., • Keeping office areas, tea points and shared spaces tidy, stocked and presentable., • Assisting with stationery, supplies and basic office services tasks., • Reporting facilities issues and following up where required., • Liaising with suppliers, contractors and internal teams., • Supporting general administration and day-to-day office operations., • Providing flexible support to the wider team during busy periods, events and absence cover. Please Google 'Receptionists Recruitment Agencies" for all our jobs

Corporate Receptionist 1 x Hybrid & 1 x Onsite. Languages help - German/French or Spanish London £35k to £43k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administratio n ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERAB LYUsing your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary manageme nt This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and m oreIMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essenti • al.Reception Duti, • es:Meeting and greeting in a warm, friendly manner to clients, staff and visit, • orsUtilising the meeting room calendar / meeting room softw, • areSetting up conference ca, • llsOverseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all ti, • mesBooking lunches, liaising with hospitality teams for drinks and lunches for gue, • stsKeeping check on office supplies and ordering if necess, • aryGeneral administration (photocopy, fax, scanni, • ng)Booking Travel and Accommodat, • ion Requireme • nts:Previous FOH/Reception or Cabin Crew experi, • enceWonderful communication and administration sk, • illsAble to successfully communicate at the highest l, • evelAbility to prioritise and have attention to de, • tailA team plater and knowledge of MS Out look Please Google "Receptionist Needed" for more of our Corporate FOH Vaca ncies

Opening in Autumn 2026, Hyde & Seekwill join Marriotts Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection. Were building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? Its an exciting time to join us as a M&E and Group Coordinator. The Reservations Agent is responsible for managing hotel reservations efficiently while providing exceptional guest service, maximising revenue opportunities, and maintaining Marriott brand standards. Serves as the first point of contact for guests booking rooms through phone, email, web, or travel agents. Key Responsibilities: • Receive, process, and confirm reservations accurately via phone, email, and web portals., • Provide accurate room availability, rates, and policies to potential guests., • Handle group, corporate, and leisure bookings according to hotel brand procedures., • Record special requests and VIP preferences in the system., • Ensure reservat...

Job Ref: AM15573Branch: DoubleTree by Hilton London Angel Kings CrossLocation: DoubleTree by Hilton London Angel Kings CrossSalary/Benefits: Competitive Salary + excellent benefitsContract type: PermanentHours: Full TimeHours per week: 40Posted date: 02/07/2026Closing date: 02/08/2026 We have an exciting opportunity for a Rooms Division Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person: • Proven experience in a Rooms Division Manager, Front Office Manager, or senior hotel operations role, • Strong leadership skills with the ability to manage, inspire, and develop teams across multiple departments, • Excellent communication, problem solving and decision-making abilities, • Passion for Excellent Customer Service, • Flexibility to work shifts, weekends, and public holidays as required The Role: • Recruit, train and manage the Front Office, Porterage, Reservations and Ho...

An exciting opportunity has arisen to join our Revenue department. We are looking for a Cluster Revenue Manager to look after 2 hotels. Our Ideal candidate will have strong experience managing a hotel that can push performance in a competitive landscape within the comp set. The Cluster Revenue Manager is responsible for optimising pricing, inventory, and distribution to maximise RevPAR, market share, and overall profitability. This role requires expertise in revenue & reservations management systems and commercial processes, ensuring the hotels constantly deliver a strong financial performance Cluster Revenue Manager would have a strong track record in: • Manage day-to-day revenue operations for assigned hotel portfolio., • Yield daily, weekly, and monthly hotel pricing and ensure rate parity across distribution channels., • Provide strategic rate recommendations to internal teams and external clients., • Optimise hotel inventory and control overbooking levels to maximise room revenue., • Analyse promotional rate performance and business mix to ensure optimal sales strategy., • Conduct year-to-date and monthly business analysis, tracking occupancy, ADR, and room revenue., • Design and maintain action plans for each hotel, incentivising demand by segment and following up weekly., • Optimise total revenue and market positioning for hotels under responsibility., • Analyse competitor pricing st...

Company Description We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chets serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherds Bush is perfectly located for exploring West London. Chets: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherds Bush. Job Description What youll do • Ensure the restaurant/bar area are H&S compliant for each shift, • Run the daily briefing for the restaurant/bar team, • Coordinating and running the reservations system, • Drafting Floor plan based on covers, • Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts, • Support the Restaurant AGM on training of wine, food and beverage menus, • Cash handling and daily reporting of revenues as per hotel SOPs, • Responsible for the service on the floor and bar, • Responsible for the ...

Red Carnation Hotels Central Office London£26,836.16 per annum plus other exciting perks and benefits!Full time Reservations Agent *Award winning hotel collection* What's in it for you from day one: • £26,837.16 per annum plus other exciting perks and benefits!, • Holiday allowance starting at 20 days and increasing with length of service, plus bank holidays., • Award-winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills., • Excellent development opportunities, with long-term career progression across the Red Carnation Hotel Collection, with 80% of our managers being home-grown!, • Two paid volunteering days each year, allowing you to give back to our communities., • Access to the Employee Assistance Programme through our partners at Hospitality Action., • Tea parties and annual social events, including festive celebrations for your little ones.

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Reservations Coordinator to join a Luxury Hotel Group who have a European Head Office based in London.

A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. Senior Revenue Manager - Sea Containers London This is a senior, high-impact role for Sea Containers London, reporting directly to the Regional Director of Revenue. The Senior Revenue Manager is responsible for driving total revenue performance through data-led pricing, inventory, distribution, and forecasting strategies, ensuring the hotel maximises RevPAR, ADR, occupancy, and market share across all key segments. Key Responsibilities • Lead and execute revenue strategy to maximise room revenue, profitability, and market share., • Manage pricing, inventory, segmentation, and distribution across all channels to optimise performance (RevPAR, ADR, occupancy)., • Monitor demand, booking trends, and competitor activity to identify risks and opportunities in the market., • Deliver accurate forecasting and performance analysis to inform commercial decision-making., • Optimise channel mix and maintain rate integrity, system accuracy, and effective use of revenue management tools., • Collaborate cross-functionally (Sales, Marketing, Reservations, Operations, Digital, Tech) to align strategy and drive results.

Salary - £30,000 per annum We are currently recruiting for Sales & Reservations Coordinator to join our Truly Talented team. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment. The Sales & Reservations Coordinator plays a key role in supporting both revenue generation and guest booking operations. This role ensures seamless coordination between Sales, Reservations, Front Office, and Events teams, managing group and corporate bookings, supporting business development activities, and delivering excellent customer service to maximise occupancy and revenue What we offer • £30,000 per annum, • Permanent, full-time contract (40hrs per week) Your role As our Sales & Reservations Coordinator, you will play a key role in driving revenue and delivering exceptional guest experiences from the very first enquiry. Supporting the Business Development Manager, you will act as the vital link between sales, reservations, and hotel operations, ensuring every booking journey is seamless, professional, and personalised. This is an exciting opportunity for a highly organised and commercially minded hospitality professional who thrives in a fast-paced environment and enjoys building strong client relationships. Responsibilities will include but are not limited to: • Managing room reservat...

COREcruitment is seeking a Head of Revenue, Reservations, and Distribution to shape the commercial strategy for a prestigious collection of luxury hotels in the United Kingdom. This pivotal role requires a visionary leader with over 10 years of experience in multi-property Revenue Management and prior senior leadership in the luxury hotel sector. The successful candidate will drive pricing, distribution, and reservations strategies, while managing a talented team to foster a culture of commercial excellence and innovation. #J-18808-Ljbffr

Sales & Events Co-Ordinator - Kents Hill Park, Milton Keynes | Full-Time / Maternity Cover Until September 2027 £13.45 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are looking for a Sales & Events Co-Ordinator , for Kents Hill Park , part of The Venues Collection. Your role will be: To work closely with the Sales Office Manager and the other sales team members. To ensure the potential of the venue is maximised and monthly budget achieved. To assist in the rate strategy for M&E in accordance with the venue's budget expectations. To handle reservations for bedrooms for both event and transient guests To attend all mandatory and job specific training To consistently supplying the highest possible levels of customer care and service in the lead up and during the events process. To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue's sales plan. To ensure that all sales disciplines and procedures are trained and followed to develop the business. To respond to any customer enquiry within the guidelines set by the hotel. To exercise efficient diary management to manage the yield within the conference office. Develop and maintain sales information through Opera following the Company guidelines. To attend any communication/ operational meetings where appropriate to represent the sales department. To support to the invoicing process, ensuring all conference bills are produced correctly and in a timely manner. To support the Director of Sales with new business leads and supporting client events where necessary. To be fully engaged with the customers and are building and maintaining relationships with key accounts. To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential. To comply with all health and safety legislation and actively get involved with reporting issues and training others. To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue. To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager. Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Benefits Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0106/97327001/52811066/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Handle guest inquiries and process reservations for a luxury hotel group via phone and email, ensuring excellent customer service and addressing special requests.

Coordinate guest reservations for a luxury hotel chain via phone and email, requiring fluency in French and excellent communication skills.

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Turn Group and Event bookings into unforgettable stays. At Hotel Indigo K West Shepherds Bush , we dont just welcome guests, we bring the neighbourhood to life through tailored service, creativity, and attention to detail. As our Groups and Events Manager , youll be the engine behind group stays, working closely with clients and our internal teams to ensure seamless experiences from the first enquiry to check-out. If you're organised and love working in a dynamic hospitality setting, this could be your next step. Whats Our Story? Hotel Indigo reflects the character of its local surroundings, and here in Shepherds Bush, that means bold style, cultural flair, and individuality. Our team is at the heart of connecting with our neighbourhood and delivering standout guest experiences, and your role will be essential in bringing those big-picture moments to life. Heres what you can look forward to as our Groups and Events Manager : Annual salary: £36,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to Health Care cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neig hbourhood Lead group and event bookings end-to-end, from initial enquiry through to post-event follow-up, ensuring timely responses and meticulous attention to detail across rooming lists, contracts, billing, and special requests using Opera Cloud and relevant systems in line with brand standards. Proactively manage groups and events to optimise revenue and guest experience , balancing inventory, monitoring cut-off dates, tracking pick-up and deposits, and identifying upselling opportunities, while ensuring billing accuracy and close collaboration with clients, operations, and the cluster team. Serve as the primary point of contact for group and event clients , building strong relationships while collaborating closely with both internal and external stakeholdersincluding Front of House, Food & Drink teams, Cluster Sales, clients, and gueststo deliver seamless, personalised, and experience-driven events. Own the full billing lifecycle , from deposits and forecasting through to final invoicing, maintaining accurate records, managing amendments and cancellations, and applying terms and fees with clarity and consistency. Work as a team player, contributing to weekly Operations and Groups meetings, preparing detailed Groups and Events summary sheets and ensuring all departments are fully aligned and ready to deliver a smooth and memorable guest journey. Whats Your Story? You're organised, commercially aware, and thrive in a fast-paced team environment. Youll shine in this Groups and Events Manager role if you have: Previous experience in events , group and event coordination, or reservations within a hotel or hospitality environment, with a passion for delivering personalised, memorable guest experiences. Brand awareness is a plus , particularly within luxury and lifestyle segments, with familiarity of the Hotel Indigo brand within the IHG portfolio considered advantageous. Excellent communication and interpersonal skills , with a natural ability to build relationships and create meaningful connections with guests and colleagues alike. Technically confident , with experience using Opera Cloud or similar event and reservations systems, and the ability to quickly adapt to new platforms. Highly organised with exceptional attention to detail , ensuring accuracy and consistency across all aspects of work. Thrives in a fast-paced, dynamic environment, balancing multiple priorities with a calm, proactive, and solution-oriented mindset. Flexible and adaptable , with a willingness to support operational needs, including occasional evenings, weekends, and bank holidays in line with event requirements. If youre ready to help us deliver exceptional group stays with creativity and care, wed love to hear your story. Join us as our Groups and Events Manager at Hotel Indigo K West Shepherds Bush , and help make every stay part of something bigger. All applicants must have existing rights to work in the UK status. TPBN1_UKCT

Front of House / Hotel Receptionist Concierge A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis. SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation JOB OVERVIEW We have a fantastic new job opportunity for a Full- Front of House / Hotel Receptionist Concierge to provide a welcoming, efficient service for guests while maintaining accurate records and supporting daily hotel operations. As a Front of House / Hotel Receptionist Concierge you will handle guest enquiries, process reservations and ensure smooth check-ins and check-outs while delivering excellent customer service. Working as a Front of House / Hotel Receptionist Concierge you will support communication across departments, promote hotel services and help maintain a well-organised and professional front office environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties and responsibilities as the Front of House / Hotel Receptionist Concierge include: • Guest Welcome and Check-In: Greet guests, register arrivals, assign rooms and explain hotel facilities, • Customer Service Support: Respond to guest enquiries in a polite, efficient and professional manner, • Front Desk Administration: Maintain accurate guest records, update PMS systems and manage documentation securely, • Telephone Handling: Answer internal and external calls promptly and manage switchboard operations, • Reservations Management: Process bookings via telephone, email and in person, ensuring accuracy, • Billing and Payments: Post charges, process payments and ensure all financial transactions are correct, • End of Day Reporting: Prepare and submit daily reports and escalate any discrepancies, • Guest Communication: Relay messages and coordinate with departments to meet guest needs, • Upselling and Promotions: Promote hotel services and maximise occupancy and revenue opportunities, • Compliance and Safety: Follow procedures for health and safety, emergency response and data protection CANDIDATE REQUIREMENTS • Previous experience in a receptionist, front of house or customer service role, • Strong communication skills with a professional and friendly manner, • Excellent organisation skills and ability to multitask in a busy environment, • Experience with administrative tasks such as data entry, record keeping and correspondence, • Ability to use hotel systems, PMS systems or similar CRM/database systems, • Confident handling telephone enquiries and switchboard operations, • High level of attention to detail when managing bookings and financial transactions, • Ability to work flexible shifts including weekends and evenings, • A proactive approach with a focus on delivering excellent customer service, • Knowledge of local attractions and transport routes is advantageous HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14836 Full Time, Permanent Customer Service / Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Your Hotel Offering exceptional hospitality since 1865, Hotel Café Royal is an iconic London landmark, blending elegant heritage with contemporary luxury. Perfectly positioned on Regent Street, where Mayfair, Soho and St. Jamess meet, the hotel features 159 guestrooms and suites, award-winning dining experiences, and the renowned Akasha Holistic Wellbeing Centre. For over 150 years, Hotel Café Royal has been the destination of choice for artists, innovators, world leaders and cultural icons, continuing to set the standard for luxury hospitality in London. Scope and Purpose As Head Concierge at Hotel Café Royal, you will lead and inspire the Concierge team to deliver exceptional, intuitive, and personalised guest experiences that reflect the highest standards of luxury hospitality. Acting as a senior ambassador for the hotel, you will build meaningful relationships with guests, anticipating their needs and curating bespoke experiences that showcase the very best of London. With extensive knowledge of the luxury lifestyle landscape and a strong network of industry connections, including prestigious concierge organisations such as Les Clefs dOr, you will ensure guests receive access to exclusive venues, experiences, and services. You will lead the Concierge department in maintaining Forbes Five-Star while driving a culture of excellence, professionalism, and service innovation. Working closely with Front Office and operational departments, you will oversee the smooth daily operation of the Concierge team while mentoring and developing colleagues to consistently exceed guest expectations. Your Role As Head Concierge, you will oversee the daily operation of the Concierge department, ensuring every guest interaction is delivered with elegance, efficiency, and genuine care. You will lead by example, creating memorable and bespoke experiences while managing VIP arrivals, guest recognition, reservations, transportation, ticketing, and personalised itineraries. You will inspire, mentor, and develop the Concierge team through coaching, training, and performance management, fostering a culture of passion, accountability, and continuous improvement. The role also involves maintaining strong relationships with luxury service providers, restaurants, theatres, chauffeurs, and entertainment partners to enhance the guest experience and strengthen Hotel Café Royals reputation within the luxury hospitality market. Working collaboratively with all hotel departments, you will ensure seamless communication and operational excellence while continuously reviewing service standards, guest feedback, and departmental procedures to drive innovation and exceed expectations. The ideal candidate will be an inspiring leader, highly connected within the luxury concierge community, and passionate about creating extraordinary guest experiences with confidence, discretion, and professionalism. Your Profile Proven experience in a luxury hotel Concierge leadership role Exceptional knowledge of Londons luxury lifestyle, dining, entertainment, retail, and cultural scene Strong industry relationships and involvement within the luxury concierge community, ideally including Les Clefs dOr Passionate about delivering highly personalised and anticipatory guest experiences Excellent leadership, communication, and team development skills Highly organised with strong operational and commercial awareness Ability to remain calm, discreet, and professional in a fast-paced luxury environment Experience managing guest relations, VIP services, and complex guest requests Committed to maintaining Forbes Five-Star and LQA service standards Your Benefits Competitive salary and excellent benefits Complimentary meals on duty in our colleague restaurant Private medical cover Private pension Complimentary laundering of work attire Friends and family accommodation discount rates Colleague discounts in our restaurants and spa discounts in Akasha Extensive training & development opportunities Membership of group life assurance Regular social and wellbeing activities, including fitness classes and seasonal colleague events In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK or be able to obtain such. Documented evidence of eligibility will be required from candidates. TPBN1_UKCT

Company Description Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Our Client is a world renown banking institution, and their vision is simple yet ambitious: to exceed expectations through intuitive service, careful planning and faultless standards. As Reception Manager, you will be the driving force behind bringing this vision to life every single day. You will provide strategic oversight of the Reception Team, shaping an exceptional guest experience across all Client areas. This is a role for a leader who thrives on inspiring others, elevating service culture, and creating a seamless, world class welcome. Key Responsibilities Lead, motivate and inspire a medium/large team, creating a culture focused on exceeding expectations. Be visible across Client areas, coaching the team and ensuring a seamless guest journey. Oversee two ground floor receptions (Shoe Lane & Stonecutter), the Conference Centre, Client Centre and Executive Offices. Support planning and delivery of managed and self managed events. Drive continuous improvement, innovation and service enhancements. Build trusted relationships with Client stakeholders and service partners. Ensure compliance with all H&S, security and company procedures. Manage recruitment, onboarding, probation, appraisals, PDPs, PIPs and performance reviews. Lead HR processes including absence reviews, letters of concern and disciplinary actions. Analyse data, report performance metrics and ensure KPI awareness across the team. Oversee WSH mystery audits and embed learnings into improvement and recognition programmes. Promote cross training, resilience and a “one team” culture. Manage your own time effectively, prioritising high value contribution.Hours: 40 hours per week – 8.5 hour shifts between 07:00 - 19:00, Monday to Friday - Earlier / later shifts may be required based on operation’s needs. Qualifications Proven experience leading medium/large teams in luxury hospitality. Confident in delivering change projects and driving innovation. Strong understanding of SLAs, KPIs and performance measurement. Skilled in data analysis and reporting. Familiar with visitor management or hotel PMS/room reservations systems. Clear, confident communicator with excellent interpersonal and negotiation skills. Empathetic, resilient, proactive and detail focused. Able to build rapport, inspire teams and maintain high professional standards. Collaborative, flexible and capable of managing multiple priorities. Additional Information What's in it for you? Competitive holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour confidential helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people

As an Assistant Groups, Conference & Events Sales Manager, youre not just generating and managing group sales youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Competitive Salary + Sales Incentives A WORLD OF REWARDS: Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas As an Assistant Groups, Conference and Events Sales Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant GC&E Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Groups, Conference and Events Manager will perform the following tasks to the highest standards: Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy Ensure the highest standards of conference and banqueting business processes Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis Manage staff performance in compliance with company policies and procedures Recruit, manage, train and develop the Conference and Events Team What are we looking for? An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Demonstrated previous experience in similar role Strong Planning background Proven commercial acumen Ability to demonstrate negotiation and influencing skills Effective management skills Positive attitude and excellent communication skills What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT

We are seeking an exceptional Events and Groups Manager to join the team at Claridges. Maybourne operates some of the worlds most extraordinary hotels, including Claridges, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination. One of Maybourne's storied hotels is Claridge's , a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridges for lifes finest moments become part of its brilliant legacy. Claridges is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridges is a place that invites you in, embraces you, and make your spirit soar. Events & Groups From gala dinners to award ceremonies to business meetings, our Events and Groups department have been at the heart of some of our guests most memorable occasions. As part of our devoted Events & Groups department, you will work with precision and focus, ensuring every detail reflects Claridges standard of excellence, from the planning to the big day. Each event brings the opportunity to stories of distinction in one of the most iconic settings. As Events and Groups Manager you will be responsible for: Handling reactive sales enquiries for groups as well as our large event spaces, on the ground floor. Fully plan, coordinate and execute events, from enquiries, proposals, organising site visits and show arounds, liaising with suppliers and internal departments, to the final billing. Coordinate all group activities with our corporate Sales, reservations and front office teams. Liaise with large groups staying at Claridges, manage their bookings and all related events. Support the Director of Events & Groups when necessary. Successful candidates for our Events and Groups Manager opportunity will: Have worked in a similar role, within a five star or fine dining environment. Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories. Experience of total account management of events, both social and corporate, ideally within a fast-paced hotel environment. Ability to manage high expectations. Demonstrate ability to take a proactive approach to problem-solving and challenges. Ability to work in a fast-paced environment. Excellent communication skills, fluent spoken and written English is essential. Be a team player who is an avid learner who wants to be challenged and developed. Have a thorough understanding of Forbes and LQA Standards. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers. Eye test vouchers and contributions towards glasses. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Timeless Elegance in Mayfair Step into the heart of Mayfair and discover Claridges, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detailfrom Afternoon Tea to cocktail hourstirs the senses. There are many five-star hotels in London but nowhere quite like Claridges. TPBN1_UKCT

COYA is a luxury lifestyle group celebrating Latin American culture through exceptional Peruvian cuisine, innovative cocktails, music, art and unforgettable experiences. With venues in London, Mayfair and City of London - and across the Middle East, Monte Carlo, Barcelona and Marbella, COYA continues to grow, and we are looking for a passionate Regional Reservations Manager to join our family. Based in London, you will oversee our UK & EU reservations operations, ensuring every guest journey reflects the exceptional COYA standard. This is a full-time, 48-hour per week role, working on a rota basis, designed to support the dynamic nature of our venues and ensure we consistently deliver outstanding guest experiences across all locations. As Regional Reservations Manager at COYA you can expect: Enhanced holiday package; 32 days holiday (including bank holidays) BUPA Private medical insurance High street, leisure & retail discounts Long service award Endless opportunities to grow and develop. We really believe in promoting from within. Employee Referral Program Global Dining Discounts with COYA and sister venues Family meals twice a day Generous gift when you become a parent The ideal Regional Reservations Manager will: Lead reservations operations across COYA locations ensuring exceptional guest journeys from enquiry arrival Drive revenue through strategic booking management, upselling opportunities, and premium experiences Develop and motivate reservations teams through coaching, training, and performance management Analyse trends, forecasts and guest data to identify opportunities and improve commercial performance Build strong relationships with guests, VIPs, hotel concierges, and lifestyle partners Champion consistent standards, processes, and best practice across regions Support global projects, system improvements and initiatives that enhance the COYA experience Work closely with operations, events and marketing teams to maximise revenue opportunities Were looking for someone who Has experience luxury or high-end hospitality environment Is passionate about guest experience Understands revenue, systems and operational excellence Is confident, proactive, and ready to make an impact Is happy to travel internationally to support our COYA venues Most importantly, you bring energy, passion and a genuine desire to be part of something special. At COYA, our values are at the heart of everything we do - Fun, Family, Passion, Innovation and Culture. If the Regional Reservations Manager role sounds like you and you want to be a part of our incredible team, please apply and be prepared to tell us why you are perfect for the position. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We're Here to Support You. We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by phone or email so we can support you accordingly. TPBN1_UKCT

As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobus vision of service excellence, commercial success and strong team culture. Acting as a role model for our values, you will lead with integrity, energy and entrepreneurial thinking, ensuring the hotel operates smoothly while continuously enhancing the guest journey, food and beverage experiences and colleague engagement. You will Work closely with the General Manager to oversee the day to day operation of the hotel across Rooms and Food and Beverage Contribute to the strategic direction of the property as part of the Executive Committee Lead and advocate for the guest experience across all touchpoints, including restaurants, bars, events and in room dining Drive operational performance across departments, balancing revenue growth, cost control and service excellence Provide visible leadership and support to the Food and Beverage division, ensuring standards, service flow and commercial targets are achieved Build revenue forecasts, supporting achievement of budgets, upsell targets and financial objectives across Rooms and F&B Participate in marketing initiatives and commercial planning to support business growth, including restaurant and events performance Support vendor sourcing, quality control, purchasing and contract management across operational areas Deputise for the General Manager in their absence, assuming full leadership responsibility Identify opportunities to improve efficiency, productivity and guest satisfaction across the hotel Act as a visible and approachable leader for colleagues across all departments Build strong relationships with Sales, Revenue, Reservations, Culinary and operational teams Empower teams to deliver exceptional service to internal and external guests Ensure all statutory, health and safety and company standards are implemented and maintained Support the development and maintenance of departmental procedures to maximise performance Oversee the end to end guest journey, ensuring every guest experiences Omotenashi Provide coaching, guidance and leadership to managers and teams to enhance performance Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro What Were Looking For You bring senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness across both Rooms and Food and Beverage. You are a confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment. With a strong understanding of restaurant and bar operations alongside hotel functions, you lead collaboratively, strategically and with a guest first mindset. Above all, you demonstrate passion for hospitality and the ability to deliver results through people, culture and service excellence. Benefits of Joining Our Team Competitive hotel executive salary plus annual bonus and enhanced pension and benfits, with medical and dental cover 33 Days holiday Two hotel wide social events each year including our Employee Awards Night Discounted overnight stays across Nobu properties worldwide Discounted Pilates classes and wellness treatments Opportunities to progress within our hotel and the wider Nobu portfolio Innovative learning and development opportunities Exciting wellness and volunteering initiatives Life Assurance Scheme Cycle to Work Scheme Discounts on all food and beverage Free meals and refreshments while on duty TPBN1_UKCT

Select by Roast Jobs connects experienced hospitality professionals with top-tier opportunities across Europe. We are currently recruiting Restaurant Managers (M/F) for luxury hotels, fine dining restaurants, and Michelin-starred establishments. We offer carefully selected positions in 4- and 5-star hotels , Relais & Chteaux , and Michelin-level restaurants , giving you the chance to work alongside international teams that value diversity. From your application to your arrival, you'll receive personalized support throughout the process. Who Were Looking For? Were hiring passionate Restaurant Manager (M/F) for exclusive placements across Europe. We match each profile to the right opportunity from experienced professionals to senior profiles. Where? Prestigious hotels & restaurants across France, Ireland, the Netherlands, Greece, Cyprus, Italy, and more. When? Positions available year-round. With a commitment of 12 months minimum (ideal for long-term career growth abroad). Role Overview: As Restaurant Manager, you will: Oversee the daily operations of the restaurant Manage and motivate front-of-house teams Ensure high standards of service, cleanliness, and guest satisfaction Coordinate with kitchen and hotel management Monitor budgets, reservations, and performance KPIs Requirements Proven experience as a Restaurant Manager or Assistant Manager. Team leadership and organisation skills. Passion for international environments English required (basic to advanced) Minimum availability: 12 months What You Get: Competitive salary based on profile & destination Accommodation provided or support to find one Work in renowned 35 star hotels and restaurants Real international experience in high-level kitchens Opportunity to grow, learn new techniques, and develop your leadership Fast, transparent recruitment process with personal support ?? Ready to Apply? If you meet the requirements, well get in touch to connect you with the most suitable opportunity. Send your CV TPBN1_UKCT

About The Zetter The Zetter is a quiet celebration ofintimate spaces, timeless imperfection,andunapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in Londons most characterful neighbourhoods, we offer more than a stay we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner. Our food and drink are an extension of this ethos carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs. The Zetter Marylebone is now looking for a Breakfast Chef to join us. Role Overview As Chef de Partie, you are responsible for running your section to a consistently high standard, supporting the Sous Chef and Head Chef with service delivery, preparation, quality control, and kitchen organisation. You will take ownership of mise en place, ensuring your section is always service-ready, and youll support the training and development of junior team members. This is a hands-on role requiring strong technical ability, pace, and pride in standards, with a focus on consistency, organisation, hygiene, and teamwork. Key Responsibilities Section Leadership & Service Run your section during service, ensuring dishes are delivered on time and to specification. Prepare, cook, and present dishes to the highest standards of flavour, freshness, and presentation. Maintain consistent seasoning, portioning, and plating standards across every service. Adapt quickly to last-minute changes, reservations, dietary needs, and event demands. Preparation & Kitchen Organisation Complete mise en place in line with forecasted covers, events, and in-house business. Prepare sauces, soups, garnishes, and components as required for your section. Ensure correct storage, labelling, rotation, and positioning of food in line with HACCP. Order and manage supplies for your section, minimising waste and maintaining stock control. Teamwork & Training Supervise and support Demi Chefs, Commis Chefs, and Kitchen Porters during your shift. Support training and coaching of junior staff, leading by example and reinforcing standards. Carry out clear handovers at the end of each shift to support continuity and readiness. Compliance, Hygiene & Sustainability Follow food safety, hygiene, and sanitation procedures, applying HACCP principles at all times. Maintain a clean and organised section, ensuring equipment and work areas are safe and presentable. Support The Zetter Groups sustainability approach by reducing waste and handling recycling correctly. What Awaits You at The Zetter Discounted Food & Drink in all Zetter Parlours Friends & Family Hotel Rates 50% off for your favourite people Star Employee Rewards & Referral Bonuses up to £ 500 A paid day off on your birthday A culture that values individuality, celebrates effort, and supports growth We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law. TPBN1_UKCT

As an Assistant Restaurant Manager at The Cadogan you will join our fantastic F&B team who look after each other, our amazing property and our guests. If you are looking to develop your skills and be part of the future of luxury, this is your moment. Primary Responsibilities Include Support the Restaurant General Manager and Deputy General Manager in the day-to-day running of the restaurant and bar. Deliver exceptional guest service and lead the team by example. Supervise, coach and support the restaurant team to maintain high service standards. Assist with staff scheduling, reservations and smooth daily operations. Handle guest enquiries and resolve complaints professionally. Ensure accurate cash handling and completion of opening and closing procedures. Maintain high standards of cleanliness, presentation and compliance. Complete effective shift handovers. About Us Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods ; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse. The hotels 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself through its exceptional food and beverage offering: Willetts, our welcoming neighbourhood British bistro and bar, where seasonal British produce, daily specials and classic dishes are served in a warm and inviting all-day dining setting. The Drawing Room is an elegant space open from morning until late, offering a cosy corner exclusively for hotel guests at breakfast until 11am. From then on, it welcomes everyone whether for lunch, dinner, or drinks expertly crafted by our talented bartenders. The Belmond & LVMH Family The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.? What You Bring: Experience in a similar role Warm, genuine and approachable character Excellent team working skills Great attention to detail Applicants must have eligibility to work in the UK. What We Offer: At The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Competitive salaries Complimentary and preferential rates for experiences at our iconic destinations, as well as on-site Guest Experiences Life assurance Company sick pay Increased annual leave entitlement with length of service We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. TPBN1_UKCT

Join our team as a Floor Supervisor Are you bold, driven towards excellence, guided by intuition, and passionate about inspiring teams to deliver flawless guest experiences? We are looking for a Floor Supervisor to join our Members Club at The Twenty Two. The Role As a Floor Supervisor, you will: Oversee daily floor operations within the Members Club, ensuring service excellence throughout each shift. Support the management team with training, briefings, and quality control. Lead by example in delivering refined, guest-focused service. Collaborate with the bar, kitchen, and reservations teams to ensure a smooth and coordinated flow. Handle guest feedback professionally, resolving issues with discretion and empathy. About Us The Twenty Two is a private members club, luxury hotel, and restaurant based in Mayfair. We champion creativity, individuality, and elegance, redefining the culture of hospitality through warmth and precision. About You We are looking for individuals who are passionate about excellence and culture, with a deep appreciation for luxury hospitality. You will have: Experience as a supervisor or senior waiter in a luxury hotel, bar, or private members club. Strong people management and communication skills. The ability to lead, motivate, and inspire teams. Exceptional attention to detail and organisational abilities. A guest-first mindset and calm professionalism under pressure. Key Responsibilities Supervise service teams, ensuring consistency across all guest touchpoints. Deliver and uphold The Twenty Twos service standards and rituals. Conduct pre-shift briefings and monitor staff performance. Work closely with management to identify training needs and development opportunities. Contribute to maintaining an engaging and welcoming club atmosphere. Support operational duties, from table planning to member relations. Whats in It for You? You will be part of a team that nurtures growth and encourages learning, with access to ongoing training, mentoring, and development opportunities. Employee Benefits Available from day one: Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems. Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period). Mentoring schemes. Management Development Training on the job with support from external training providers. Your birthday is off. Available on successful completion of your probationary period: Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years length of service. Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax. A Guest Experience in the Hotel (subject to availability). Holiday entitlement increases: 2 days at 2 years length of service, and a further 3 days at 5 years length of service, prorated to your contract hours. Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status watch this space). If you do not hear from us within 7 days, please consider your application unsuccessful. TPBN1_UKCT

Reception Supervisor La Maison Ani | London £40,000 per annum + Tips + Tronc Surplus La Maison Ani is seeking an exceptional Reception Supervisor to join our front-of-house team. As the first point of contact for our guests, you will play a key role in creating a seamless and memorable arrival experience, delivering the warm, intuitive hospitality that defines our luxury dining experience. This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced, high-end environment and takes pride in delivering impeccable guest service. What You'll Be Doing Leading the reception team to deliver a consistently exceptional guest experience. Welcoming guests with warmth, professionalism and genuine hospitality. Managing reservations efficiently, maximising bookings while maintaining accuracy. Coordinating closely with management, hosts and service teams to ensure smooth daily operations. Handling guest enquiries, special requests and feedback with confidence, discretion and care. Maintaining a polished and welcoming reception area that reflects the high standards of La Maison Ani. Supporting the development and training of the reception team while leading by example. What We're Looking For Previous experience as a Reception Supervisor, Senior Receptionist or Receptionist within a fine dining restaurant, luxury hotel or premium hospitality venue. Outstanding communication and interpersonal skills. Excellent organisational skills with exceptional attention to detail. A natural leader with a passion for delivering unforgettable guest experiences. Calm under pressure with the ability to multitask in a busy service environment. Fluent English is essential; additional languages are advantageous. What We Offer Competitive salary of £40,000 per annum . Generous tips and tronc surplus. Career progression within a growing luxury hospitality group. A supportive and professional working environment. The opportunity to be part of an exceptional team delivering world-class hospitality. If you have a passion for luxury hospitality and are committed to creating extraordinary guest experiences, we'd love to hear from you. TPBN1_UKCT