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Company Description Company Description At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - £13.00 per hour Location - Doncaster Hours - Evenings 3-10pm and weekends flexible Applicants must have the Right to Work in the UK. We are unable to offer sponsorship About the position CCH is in search of a caring and empathetic Care Assistant to provide dedicated support to the local people of Wheatley, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, you’ll play a vital role in enhancing the well-being and quality of life of each individual under your care. No experience? No problem. Whether you’re starting your career or bringing past care experience, what matters most is your heart. Your responsibilities will include • Companionship – being a friendly face & preventing loneliness, • Personal Care – all aspects of personal hygiene, • Medication – collecting prescriptions & providing reminders, • Mealtimes – preparing tasty meals, • Housekeeping – keeping their home just the way they like it If you’re ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients. Qualifications What you’ll bring to the team • Proficient in effective communication across all levels, • Demonstrates a sincere interest in working with our specific client group, • Successfully passed DBS screening, • Patience, compassion & a positive attitude at all times, • Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: • COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive., • COURAGE: We boldly shape a better future, tackling challenges head-on., • Enhanced occupational maternity and adoption pay, • Enhanced occupational paternity pay entitlement, • Death in Service Payment, • Pension scheme, • Benefits and Well-being Platform, • 28 days annual leave (pro rata), • Cycle to work scheme, • Refer a friend scheme – earn £300 per referral!, • Blue Light Card eligibility – exclusive staff discounts at big brands for you, • Flexible hours, part and full time available, • Local work and paid mileage, • Paid training, • Self-development – progression opportunities, • Access to our in-house app, • Work for the largest care company in the UK!, • No experience necessary Apply today and become part of a team that’s transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.

Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you’ll be doing You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign-up through to end of tenancy, • Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud, • Supporting lettings and voids activity to minimise rent loss and turnaround times, • Carrying out estate inspections and addressing neighbourhood and environmental issues, • Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases, • Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases, • Completing person-centred fire risk assessments and monitoring health and safety issues, • Investigating complaints and learning from outcomes to improve services What we’re looking for • You’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You’ll also have:, • Experience of tenancy, estate management, lettings or neighbourhood services within social housing, • Knowledge of housing legislation, including safeguarding, ASB and welfare reform, • Strong communication and influencing skills, with the ability to work calmly under pressure, • A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice, • Confidence using digital systems and data to manage cases and improve performance Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This role is at the heart of how we build trust with our customers. If you’re someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we’d love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Are you looking to gain more experience within the security industry? Are you an experienced security officer looking for flexible hours across multiple sites in Birmingham region of the UK and would like the opportunity to apply your skills and experience within the Birmingham Tea at Ward? …Apply now! As a Contract Support Officer you will be the access control to the building, meeting and greeting visitors, contractors and staff, you will be vigilant and be the first point of call for any suspicious activity. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will need to have customer service experience and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling and Front of House duties as required. The suitable candidate will be able to cover sickness, holidays and events when required, including last minute cover when contacted. Full flexibility is a must for this role. Role: Contract Support Officer Pay Rate: £12.70 per hour Shift Pattern: Days, Nights and Weekends (full flexibility required) Location: Sites based in Birmingham. Role Requirements: Door Supervisor SIA licence and UK Driving licence and use of own vehicle (essential) What benefits we offer via our ReWard membership : • Discounted gym membership, • Retail vouchers, • Restaurant and Supermarket vouchers, • Cinema tickets, • SIA Licensing savings scheme, • Cycle to work salary sacrifice scheme, • To provide the security measures necessary for the safeguarding of the property and people within the premises, • Cover reception duties if/when required (Front of House experience is desired), • To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business., • To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism., • To detect, where possible, those responsible for losses or malicious damage to the client's property., • To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client's personnel or visitors whom the client management can verify., • To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged., • To provide a robust and efficient emergency response system to any emergency within the premises/building., • To offer advice / assistance staff and visitors, • Protect the premises, property and personnel from theft, damage and violence, • Patrol the site and buildings to prevent fire, flood, theft and damage, • To deter unauthorised activity, • Search premises and people as instructed, • Provide access to cleaners and maintenance staff as instructed, • Provide first aid response, • Provide staff to assist, as directed, in support of programmes, corporate events and functions, • Checking and validating all staff, visitors and contractors passes, • Issue and log keys; ensure their security and safe return after use, • Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms, • Maintaining a log of occurrences, • Production of incident reports, • Direct and assist visitors, • Locking and unlocking of offices as necessary, • Checking of firefighting equipment, • Monitoring and overseeing the effective performance of security equipment, • Comply with and operate site security instructions and policies, • Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats Must Haves: • Valid SIA licence, • Valid CCTV licence (desired, not essential), • UK Drivers licence, • Proven work experience as a Security Officer (minimum 1 year), • Experience in Front of House/Reception duties, • Excellent customer service and communication skills, • High level of self-presentation, • IT literate- Ability to operate detecting systems and emergency equipment, • Quick thinking and problem-solving skills, • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Job Type: Full time We have an exciting opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our Conisborough site. As our Sales Consultant, you will be the face of the development, guiding customers through every step of purchasing a new build home. You’ll deliver exceptional customer service, manage the full sales process from initial enquiry to legal completion, and work proactively to achieve sales targets while maintaining the highest standards of professionalism. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • Mileage Allowance, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Strong customer service background, ideally in a sales environment., • Excellent communication and interpersonal skills., • Ability to manage multiple customers and tasks in a fast-paced environment., • Proactive approach with strong problem-solving skills., • Confident negotiation and closing ability., • High attention to detail and strong organisational skills., • Professional, confident, and customer focused., • Driven, target oriented, and self-motivated., • Team player with a positive, can-do attitude., • Flexible approach to working hours, including weekends., • Passionate about delivering exceptional customer experiences., • Full UK driving licence often required, • Experience within the new homes or property sector., • Understanding of the residential conveyancing process., • Knowledge of Dynamics 365 system., • Customer Engagement & Experience, • Welcome all visitors to the development, providing a warm, professional first impression., • Build strong relationships with prospective buyers, understanding their needs and offering tailored solutions., • Deliver high-quality home demonstrations and development tours., • Maintain consistent communication with customers throughout the buying journey, ensuring a seamless and positive experience., • Sales Process Management, • Manage all leads from enquiry through to reservation and legal completion., • Conduct sales appointments, qualifying customers effectively and progressing them through the sales pipeline., • Prepare reservation documentation, ensure accuracy, and comply with all company processes., • Work closely with solicitors, mortgage advisors, and other stakeholders to progress sales efficiently., • Proactively manage cancellations and work to retain and recover sales where possible., • Site & Administration, • Ensure the sales office, show homes, and marketing suite are presented to the highest standard daily., • Maintain accurate records, CRM updates, and reporting as required by the business., • Work collaboratively with site managers, construction teams, and customer care colleagues., • Attend weekly build meetings to review progress and ensure sales and construction alignment., • Comply with all Health & Safety policies and ensure visitors follow site procedures., • Performance & Targets, • Achieve monthly sales targets in line with the company’s objectives., • Monitor market trends, competitor activity, and local demand to support sales strategies. Join us in making Vistry. #LI-AD1

Company Description Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Company Description At CCH Group, were more than a care provider were a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, weve grown into the nations largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - £13.00 per hour Location - Doncaster Hours - Evenings 3-10pm and weekends flexible Applicants must have the Right to Work in the UK. We are unable to offer sponsorship About the position CCH is in search of a caring and empathetic Care Assistant to provide dedicated support to the local people of Wheatley, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, youll play a vital role in enhancing the well-being and quality of life of each individual under your care. No experience? No problem. Whether youre starting your career or bringing past care experience, what matters most is your heart. Your responsibilities will include • Companionshipbeing a friendly face & preventing loneliness, • Personal Careall aspects of personal hygiene, • Medicationcollecting prescriptions & providing reminders, • Mealtimespreparing tasty meals, • Housekeepingkeeping their home just the way they like it If youre ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients. Qualifications What youll bring to the team • Proficient in effective communication across all levels, • Demonstrates a sincere interest in working with our specific client group, • Successfully passed DBS screening, • Patience, compassion & a positive attitude at all times, • Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge, • Display initiative and autonomyAdditional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: • COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive., • COURAGE: We boldly shape a better future, tackling challenges head-on., • Enhanced occupationalmaternity and adoption pay, • Enhanced occupationalpaternity pay entitlement, • Death in Service Payment, • Pension scheme, • Benefits andWell-being Platform, • 28 days annual leave(pro rata), • Cycle to work scheme, • Refer a friend scheme earn £300 per referral!, • Blue Light Cardeligibility exclusive staff discounts at big brands for you, • Flexible hours, part and full time available, • Local work and paid mileage, • Paid training, • Self-development progression opportunities, • Access to ourin-house app, • Work for thelargest care companyin the UK!, • No experience necessary Apply today and become part of a team thats transforming lives, one person at a time. xrnqpay CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.

Position: Funeral Service Specialist Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: W Nodes Funeral Directors, Wood Green Job Type: Full-time, permanent - 38.33 hours per week Salary: £29,857.54 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at W Nodes Funeral Directors as a Mobile Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Wood Green and supporting in our surrounding branches, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: • Supporting families with empathy, professionalism, and attention to detail, • Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products, • Oversee day-to-day branch operations, including administration and presentation, • Liaise with suppliers such as ministers, celebrants, and florists, • Lead chapel visits, as required, supporting the families with their requests, • Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch, • Represent the branch in the local community and contribute to outreach, • Train in Funeral Conducting to assist with ceremonial duties during peak times, • Compassion, calmness, and empathy in emotionally sensitive situations, • Communication, organisation, and administrative skills - confident with legal paperwork, • Confident working independently, with branch-level responsibility, • Comfortable in settings where the deceased may be resting, including chapel visits, • Willingness to work flexibly (including weekends/on-call if needed), • A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important, • Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer..., • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme., • Memorialisation Commission Potential: up to £2,000.00 OTE per annum, • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.

Job Type: Full time We have an exciting opportunity for a Sales Consultant to join our team within Vistry West Yorkshire, at our Knottingley site. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Salary sacrifice car scheme available to all employees, • Mileage allowance, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working in a customer facing role delivering under pressure., • Experience in generating leads and sales through telephone based business development., • Proven track record of successfully completing the sales process with customers., • Proven ability to work under pressure and meet sales targets, • Excellent IT skills with demonstrable knowledge of Microsoft Office tools., • Strong negotiation and sales skills., • Excellent administration and organisational skills., • Good planning and organisational skills, • Excellent communication skills., • Patience and ability to remain calm under pressure., • A friendly, trustworthy, and professional attitude., • Comfortable using multi channel forms of communication., • Ability to handle complaints and difficult situations., • An interest in property and the housing market., • Willing to be flexible in respect of day to day duties and hours worked., • Full driving licence and access to a suitable vehicle., • Willing to travel to all sales sites within the division, including regional offices., • 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)., • A Levels in any discipline, • Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date., • Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations., • Assist with internal or external audit as required in line with Vistry Values of ICQ., • Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands., • Conduct yourself with internal and external stakeholders as ambassadors of Vistry., • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s)., • Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome., • Awareness of local market and economic conditions., • Travel to all designated developments to undertake pre booked customer appointments., • Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home., • Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options., • Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company., • Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments., • Work with the Site teams to understand the build progress to provide customer information as required., • Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders., • Take responsibility for all company property, equipment and presentation across each site within the specified developments. Join us in making Vistry. #LI-AD1

Position: Mobile Funeral Service Specialist Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Location: Francis Chappell & Sons Funeral Directors, Bexleyheath Job Type: Full-time, permanent - 38.33 hours per week Salary: £29,857.54 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Francis Chappell & Sons Funeral Directors as a Mobile Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Bexleyheath, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: • Supporting families with empathy, professionalism, and attention to detail, • Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products, • Oversee day-to-day branch operations, including administration and presentation, • Liaise with suppliers such as ministers, celebrants, and florists, • Lead chapel visits, as required, supporting the families with their requests, • Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch, • Represent the branch in the local community and contribute to outreach, • Train in Funeral Conducting to assist with ceremonial duties during peak times, • Compassion, calmness, and empathy in emotionally sensitive situations, • Communication, organisation, and administrative skills - confident with legal paperwork, • Confident working independently, with branch-level responsibility, • Comfortable in settings where the deceased may be resting, including chapel visits, • Willingness to work flexibly (including weekends/on-call if needed), • A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important, • Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer..., • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme., • Memorialisation Commission Potential: up to £2,000.00 OTE per annum, • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.

Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy * Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud * Supporting lettings and voids activity to minimise rent loss and turnaround times * Carrying out estate inspections and addressing neighbourhood and environmental issues * Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases * Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases * Completing person‑centred fire risk assessments and monitoring health and safety issues * Investigating complaints and learning from outcomes to improve services * Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: * Experience of tenancy, estate management, lettings or neighbourhood services within social housing * Knowledge of housing legislation, including safeguarding, ASB and welfare reform * Strong communication and influencing skills, with the ability to work calmly under pressure * A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice * Confidence using digital systems and data to manage cases and improve performance * The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.