Housing support jobs in CliftonCreate job alerts

Job Title: Customer Relations Advisor Location: Penrith (office-based with hybrid working available) About the Role: An established and growing housebuilder is seeking a Customer Relations Advisor to join their regional Customer Care team in Cumbria. This role plays a key part in delivering a 5-star customer experience, supporting homeowners throughout the aftercare journey and ensuring all enquiries and issues are handled professionally, efficiently, and in line with industry standards. Working closely with the Customer Care Manager, build teams, and technicians, you’ll help maintain high service levels while championing the customer at every stage. Key Responsibilities: • Champion the end-to-end customer journey, ensuring a consistently high standard of service, • Support regional sales and construction teams to meet and exceed customer expectations, • Act as a proactive member of the Customer Care team, promoting a customer-first culture, • Manage and administer customer complaints in a timely and compliant manner, in line with the New Homes Quality Code / Consumer Code, • Liaise with internal teams to gather accurate information and provide clear, informed responses, • Handle inbound customer calls and email enquiries professionally, • Manage the Customer Care inbox and voicemail system, ensuring all enquiries are responded to within agreed SLAs, • Maintain accurate records and complete administrative tasks with a high level of attention to detail The Ideal Candidate: • Proven experience in a customer service or customer-facing role, • Excellent written and verbal communication skills, • Strong relationship management skills across phone, email, and face-to-face interactions, • Highly organised with strong attention to detail, • Confident working collaboratively within a team environment, • IT-literate, with good working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, • Understanding of build processes and customer care within construction or housing is advantageous, • Experience with NHQC / New Homes Quality Code is desirable but not essential Working Hours & Flexibility: • Monday – Thursday: 8:30am – 5:00pm, • Friday: 8:30am – 4:00pm, • Hybrid working: Up to 2 days per week working from home once training is completed Salary & Benefits: • Salary: Up to £32,000 DOE, • Bonus: Up to 15% discretionary bonus, • Holidays: 26 days annual leave + bank holidays (option to buy up to 5 additional days) Benefits include: • Company pension scheme, • Private medical insurance, • Life assurance, • Health & wellbeing support, • Share purchase plan, • High street & retail discounts, • Ongoing training and development opportunities Career Progression: This role offers clear progression opportunities into Customer Care Manager positions, as well as potential lateral movement into other areas of the business. To find out more about this exciting position please contact: Mobile: 07720 160978 Email: Lucy Wainwright | Associate Director Ref: 3134 About Us: Based in Bridgend, South Wales, Foresite Recruitment provides forward-thinking, dynamic, and tailored recruitment solutions to construction companies, developers, and housebuilders nationwide. Our team is driven by a desire to make the recruitment life cycle as hassle-free as possible. We pride ourselves on the service and experience we provide, working with the best candidates and clients from across the UK. We are an equal opportunities employer and value diversity and inclusion. We will provide reasonable support to disabled applicants throughout the recruitment process. If you require any adjustments to attend/ perform in the interview, please do not hesitate to let us know.

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Support Practitioner, Resettlement Worker, Homelessness Support Worker, Case Management Worker. As a Housing Support Worker / Case Worker, you will work closely with residents who may experien

Responsibilities of the Housing Support Worker includes: Working with a variety of clients with complex needs including homelessness, substance misuse and young offenders Signposting clients to other services within the community Completing housing benefit, council tax and universal credit claims

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Support Practitioner, Resettlement Worker, Homelessness Support Worker, Case Management Worker. We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to provide hi

The Care & Support Worker role provides services in supported housing schemes, extra care schemes and community-based services. You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. Southe

Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdowns Outreach and Move On teams support those who are rough sleeping to move away from

You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. Southern Housing on the Isle of Wight.

Ashberry Recruitment are currently looking for candidates to fulfil the role of a Housing Support Worker for our well-respected client based in Chester. You will be required to work across the Cheshire area supporting both young people in accommodation and out in the community. Support young people

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support. Bank Support Workers will provide support to customers to help them develop the life skills they require to

At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose:- As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day. At Lincolnshire Hous

The Care & Support Worker role provides services in supported housing schemes, extra care schemes and community-based services. You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. We are

If youve also worked in the following roles, wed also like to hear from you:Support Coordinator, Domestic Abuse Support Worker, Housing Support Officer, Outreach Support Worker, Community Support. Housing Support WorkerA rewarding opportunity with two

Job Description We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight. You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.

With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks * To encourage and support mothers to build loving and consistent relationships with their children This is not an exhaustive list of all the duties and

A community support organization is seeking an Independent Living Officer to manage services in the Liverpool City Region.

Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day. Our sheltered housing service provides on-site housing management and support for customers aged 55 and ov

The role supports the analysis of complaints data, including Housing Ombudsman cases, and contributes to reporting on Tenant Satisfaction Measures (TSMs) and customer satisfaction surveys. The support Analyst will also assist in preparing data submissions to the Regulator of Social Housing, includin

Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. We have a fantastic opportunity to join Blackpool Coastal Housing as a Young Persons Resettlement Officer (Support Worker). If you are passionate about supporting young people

A leading charity organization in Greater London is seeking a Homelessness Officer to support vulnerable members of the public through practical housing solutions and advice.

A community-focused housing trust is seeking a Tenancy Sustainment Officer to provide essential support and advice to customers struggling to maintain their tenancy. The successful candidate will benefit from a competitive salary, opportunities for professional development, and a supportive working

A community support charity in Greater London seeks a Supported Housing Service Manager (Community Manager) to lead and manage support services for individuals facing homelessness. The ideal candidate will have strong leadership skills and a passion for social support.

The role supports the analysis of complaints data, including Housing Ombudsman cases, and contributes to reporting on Tenant Satisfaction Measures (TSMs) and customer satisfaction surveys. The support Analyst will contribute to the development of automated reporting tools and templates, and support

We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create - and this includes our support team. Flexible scheduling and supportive management help ensure you have time for both your professional and personal life

Building Maintenance Technician.Bristol North FWC | Property & Facilities | Permanent | Full Time |.Up to £38,500 depending on experience.Nuffield Health is the UK's largest Healthcare Charity.Our Fitness & Wellbeing Gyms are shaping the health of the nation - and we need the right person to keep t

We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create - and this includes our support team. You will play a key role in providing exceptional care and support to our residents, ensuring their well-being and h

This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We house a total of 55 residents (30 single women and 25 mothers and babies) We provide housing related support that focuses on preparing individuals to live and contribute out in the

SIPP Property Administrator required by this long-established competitor in the SIPP/SSAS arena to deal with the day-to-day servicing of a Property Portfolio.The firm continues to successfully source and cultivate new relationships in the IFA channel, resulting in a growth of new clients.You will de

In our experience these learners can often suffer with anxiety and have a low self-concept so we are also able to support vulnerable learners that suffer with fatigue or who may have been out of school due to anxiety. And finally, working as part of a friendly, supportive team. A collaborative and

Manage social and supported housing schemes in line with the Regulator of Social Housing standards and requirements. In-depth knowledge and proven experience of managing social and supported housing schemes. This is a key leadership role, responsible for ensuring high-quality housing provision, regu

Working as part of a long standing, friendly and supportive team.

Working as part of a long standing, friendly and supportive team.

Job Title: Domestic Cleaner Trust: NHS Property Services Location: Clevedon Community Hospital (BS21 6BS) Pay Rates: £12.Shift Patterns: Monday – Sunday 5am – 7.About the Trust NHS Property Services partner with customers to enable excellent patient care by acting as a trusted

We're looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental pa

This is a varied, hands-on, and administrative role, supporting bothfront desk operationsandmail logisticsat our Head Office in Yeovil. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment.

The firm offers a supportive and inclusive environment, flexible working arrangements, and a comprehensive benefits package designed to support your wellbeing and professional development. You will join a highly regarded Housing Management team, one of the largest in the country, advising a wide ran

A supportive and collaborative working environment. Employee Assistance Programme, occupational health support and wellbeing services.

You will play a key role in supporting the Housebuilding and Development practice, delivering complex, high-value work for clients such as housing associations, charities, local authorities, and developers. Our client is a leading UK law firm with a strong national presence and a growing reputation

A supportive and collaborative working environment.

As a Housekeeper with DFS, you will be at the heart of the business, taking pride in all that you do.You will have a keen eye for detail and take on a fun and enthusiastic approach to maintaining our beautiful showroom.It takes a whole lot of passion to be at the centre of what makes a house feel li

Westwood Recruitment are seeking cleaning operatives for a high profile site in Chichester.The role will encompass the basic duties of office cleaning; including toilets, offices, kitchens etc.The shift time for this is nights, working from 6pm till 2am.The ability to drive is crucial for this role,

Company Our client is a well-established and highly successful Bristol based full-service law firm that offers expert & trusted legal advice to a broad range of clients.The business is doing very well and has a thriving Residential Conveyancing offering.The Department has excellent relationships wi

Youll be joining a supportive and collaborative team, where youll have the opportunity to develop your expertise and work closely with senior professionals in the field.

ResidentialConveyancingFeeEarner.

Property Manager - Rural Estates.We are seeking a dedicated Property Manager to join our Rural team based in Bristol.As the post holder, you will oversee the management of a portfolio of let residential and commercial properties spread across rural estates in Somerset, mostly south of Bath.You will

Our client in Bristol (who has sites in Avonmouth and city centre) are looking for mobile cleaners to work in Bristol (BS4).The Mobile Cleaner role will involve going to various commercial buildings to provide high-standard cleaning services for designated customers, ensuring a clean and sanitary en

Construction Site Cleaner Location: Bristol, BS34 Pay Rate: £12.Dates: 26th December – 4th January A Construction Site Cleaner is required to provide temporary cover at a site in the Bristol BS34 area.The role involves maintaining a clean, tidy, and safe environment across site facil