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Company Description We are looking for a so-positive-it's-infectious Receptionist to join us. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You have experience of Micros Fidelio Opera. You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (pro-rata) (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Company Description Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting. Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack. Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Job Description We’re on the lookout for a Host to be the welcoming face that sets the tone for our guests’ dining experience. As a host, you'll greet guests, manage reservations, and ensure a smooth flow of service in the restaurant. What you’ll do… Set the stage for a truly memorable Hyde experience for our guests, handling any questions and helping out with requests. Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor. Stay ahead of the beat, anticipating needs and proactively providing solutions so that our guests’ expectations are not only met but exceeded. Qualifications What we’re looking for… Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Hola amigos!! We are looking for a Waiter to join our family here at Mezcalito Chelsea. Mezcalito Chelsea brings the agave dream to life, with an extensive range of Tequila and Mezcal, and good times. Our vibrant atmosphere, tantalising Mexican cuisine, and innovative cocktails make us the ultimate destination for a fiesta. We’re looking for a fantastic team player who wants to embark on this wonderful journey with us. Someone organised, with great communication skills, good under pressure although we’re always here to help. As a Waiter we will go through extensive trainings to help progress through the ranks and ensure the learning opportunities are abundant. What we offer is: £14-£15 per hour inclusive of service charge. An objective lead bonus. Tips. Work Life Balance Staff discount in all venues Progression through the company Trainings Part Time Role or Full Time Role available Requirements: Work quickly and efficiently, especially during peak hours. Welcoming all guests. Ability to provide a positive and energetic customer experience. Well presented is a must. Knowledge of the agave spirits (Not a must, training will be provided) If you think this is for you, please apply. We'd be more than happy to meet you!
WRITE YOUR NEXT CHAPTER AT WAXY’S LITTLE SISTER IN LONDON’S WEST END London’s best little corner pub. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby. Our team are enthusiastic about sharing their love of all things about the best little corner pub in London and building on our reputation for warm hospitality and one of the best pint’s of Guinness around. If you share our passion and are up for the craic, you’ll be most welcome too. ABOUT THE ROLE We are now recruiting for a Bar Supervisor to lead the large team at Waxy’s Little Sister, London. This full-time position is a great opportunity for someone passionate about hospitality and eager to kickstart or advance their career in the industry while being flexible to meet the business team. Joining the team as a supervisor, you’ll ensure every shift goes like clockwork. That involves enabling your team to deliver the best possible service and confidently deal with any issues that arise. You’ll also get to know busy times, ensure we’re ready for them, and organise rotas accordingly. We think of ourselves as a close-knit team, and you’ll help to ensure that everyone feels supported and confident in their roles. We’ll support you with a place on our Supervisor Development Programme mentored by the wider team to ensure you feel part of our big family. If you are ready to take the next step and make your mark in the world of hospitality, we encourage you to apply and join us on this exciting journey! WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
We are looking for creative, passionate, and enthusiastic chef to join our Smokehouse and BBQ Pub, The Lord Wargrave, situated in the heart of Marylebone within walking distance of Edgeware Road and Baker Street What we are looking for: - Passion for preparing and cooking quality fresh food. - Hard-working chef with good knife skills and can work well under pressure - Experience working in a high-volume kitchen - -Hands-on experience with various kitchen equipment - -Good communication skills and the ability to work under pressure. - A self-motivated team player, with a desire to develop your career as a chef - -Willingness to learn and strive in a fast-paced environment If you think this is the perfect role then don’t miss out, we want to hear from you.
Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Hoxton Grill: An all-day American restaurant in Shoreditch, East London - complete with cosy leather booths – serving American-inspired fare, many a Hox classic, natural wine, banging cocktails and an unmissable Sunday Roast. Llama Inn: A freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine and standout cocktails at our rooftop Peruvian restaurant in Shoreditch. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Calling all passionate foodies with a love for Italian hospitality! Bronzo, a brand new restaurant in the heart of Chiswick, is searching for enthusiastic individuals to join our vibrant team. We specialize in bringing the flavors of Sardinia to London, offering authentic Sardinian and Italian cuisine alongside delicious homemade pasta in a warm and welcoming atmosphere. We're looking for someone who thrives in a fast-paced environment and is dedicated to creating unforgettable dining experiences for our guests. In this role, you'll be: The face of Bronzo: Warmly greeting guests and creating a welcoming atmosphere from the moment they step in. A culinary guide: Taking accurate food and drink orders, explaining our menu offerings, including our Sardinian specialties, and providing knowledgeable recommendations based on guest preferences. A service champion: Ensuring every customer's experience is exceptional, from taking orders and processing payments to addressing any inquiries or concerns and checking in on them throughout their meal. A team player: Collaborating with your colleagues to maintain a clean and organised environment, ensuring smooth operations by delivering food and beverages promptly, cleaning and resetting tables efficiently, and assisting in other areas as needed. You'll be a perfect fit if you: Have a passion for Italian cuisine, with a particular interest in Sardinian specialties. Enjoy building rapport with guests, providing exceptional service with a warm and friendly personality. Thrive in a fast-paced environment, remaining calm and collected under pressure. Possess strong interpersonal and communication skills, allowing you to build rapport with guests and effectively upsell menu items. Pay close attention to detail, upholding the highest standards of cleanliness and food safety. Demonstrate excellent time management skills and the ability to prioritise tasks efficiently. Previous customer service experience is essential. Are available to work flexible hours, including weekends and holidays. Appreciate the warm and inviting atmosphere of a family-run Italian restaurant. Possess basic math skills for processing payments and making change. What we offer: Competitive hourly wage (£11.50 - £12.50 per hour). The opportunity to earn tips and performance-based bonuses. Employee discounts on our delicious food and drinks. A chance to grow and develop within our company. A friendly and inclusive work environment where you feel valued.
ADD A CHAPTER ON WARM HOSPITALITY TO YOUR STORY IN THE SEVEN DIALS, COVENT GARDEN At the Crown & Anchor in London’s Seven Dials, you will find the team busy working over two floors to ensure customers enjoy a warm welcome, an enticing traditional menu and an exciting range of drinks, from cask conditioned ales to continental lagers. Crown & Anchor is small yet mighty, it is a lively place to work with customers spilling onto the streets, in an orderly fashion of course. The small but perfectly formed team love to support and learn from each other whilst having fun along the way. When it comes to hospitality, they are professionals, but they still find a moment to engage with their customers from the area too. ABOUT THE ROLE Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one years’ service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
Sous Chef Salary: £43,000 in tronc Are you a Sous Chef with experience in Premium or Luxury Dining? We are seeking a talented Sous Chef to join our team at our renowned 5 Star Hotel in Park Lane We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Responsibilities Help in the preparation and design of all food and drinks menus Produce high quality plates both design and taste wise Ensure that the kitchen operates in a timely way that meets our quality standards Fill in for the Executive Chef in planning and directing food preparation when necessary Resourcefully solve any issues that arise and seize control of any problematic situation in the kitchen Manage and train kitchen staff, establish working schedule and assess staff’s performance Order supplies to stock inventory appropriately Comply with and enforce sanitation regulations and safety standards Maintain a positive and professional approach with coworkers and customers Requirements and skills 2+ years of experience as a Sous Chef Understanding of various cooking methods, ingredients, equipment and procedures Excellent record of kitchen and staff management Accuracy and speed in handling emergency situations and providing solutions Familiar with industry’s best practices Working knowledge of various computer software programs (MS Office, restaurant management software, POS) BS degree in Culinary science or related certificate would be a big plus as would speaking any other languages as we are an inclusive diverse kitchen What our Chefs say about us... "Nice place to work, Nice Team and People, very clean kitchen'' Apply Now and if successful we'll invite you for a trial so you can see for yourself We look forward to meeting you Job Type: Full-time Salary: £43,000 in tronc
Number of covers: 95 Location: Marylebone Type of contract: full time, permenant working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a demanding a busy shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Free access to Health Assured’s Employee Assistance Programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50 % staff discount at all five Granger & Co. restaurants; · Access to our training calendar – offering both support and guidance Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Job Title: Bar Waitress/ Waiter Location: London, United Kingdom Employment Type: Part-time/ Full Time Company Description: We are a premium lounge bar located in the heart of London ( South West ), known for our upscale atmosphere, exquisite cocktails, and exceptional customer service. To maintain our reputation as a top-tier establishment, we are seeking a hardworking, charismatic, and enthusiastic waitress to join our team. Job Description: As a Bar Waitress/ Waiter at our premium lounge bar, you will play a crucial role in providing our guests with an unforgettable experience. Your exceptional service and attention to detail will contribute to the overall ambiance and reputation of our establishment, also having bar experience. If you are a dedicated professional with a passion for hospitality, we want to hear from you. Key Responsibilities: - Greet and seat guests with a warm and friendly attitude. - Managing the booking system - Take drink and food orders accurately and efficiently. - Deliver orders to tables promptly, ensuring accuracy and presentation. - Maintain a clean and organized work area. - Engage with guests, answer questions about the menu, and make recommendations. - Ensure all guest needs are met and provide exceptional customer service. - Handle guest payments and process transactions accurately. - Collaborate with the bar and kitchen staff to ensure smooth service. - Assist with setting up and closing down the lounge bar. - Adhere to all safety and sanitation guidelines. - Making cocktails Qualifications: - Previous experience as a Bar waitress in a premium or upscale establishment is preferred. - Must be hardworking, charismatic, and enthusiastic about providing top-notch service. - Excellent communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining high standards. - Basic math skills for handling payments and making change. - Flexibility to work evenings, weekends, and holidays. - Must be of legal drinking age in the UK. Benefits: - Competitive hourly wage, plus tips. - Opportunity to work in a prestigious and upscale environment. - Training and development opportunities. - Employee discounts on food and beverages. - A supportive and collaborative team atmosphere. - The chance to be part of creating memorable experiences for our guests. If you are a passionate and dedicated individual who thrives in a premium hospitality setting, we encourage you to apply for this exciting opportunity. Join our team and be a part of delivering exceptional service at one of London's premier lounge bars. After Hours is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Number of covers: 170 Location: Chelsea Type of contract: full time, permenant working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a demanding a busy shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Free access to Health Assured’s Employee Assistance Programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50 % staff discount at all five Granger & Co. restaurants; · Access to our training calendar – offering both support and guidance Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
🍽 Job Opportunity: Waiter/Waitress at Victory Pub, Waterloo 🍽 Embark on a rewarding journey with Victory Pub in the heart of Waterloo! We're in search of charismatic and service-oriented individuals to join our team as waiters/waitresses. 🌟 Position: Waiter/Waitress 📍 Location: Victory Pub, Waterloo 🕒 Hours: Flexible, including evenings and weekends Responsibilities: - Provide attentive and friendly service to guests - Take accurate orders and deliver them promptly - Ensure guests have an exceptional dining experience - Collaborate with the kitchen and bar staff for seamless service - Maintain a clean and organized dining area Requirements: - Previous experience in a customer service role - Excellent communication and interpersonal skills - Ability to multitask and work efficiently under pressure - Positive and outgoing personality - Attention to detail and a strong work ethic Perks: - Competitive hourly wage + tips - Staff discounts on food and beverages - Training and development opportunities - Vibrant and inclusive team culture Join us in providing unforgettable dining experiences at Victory Pub! 🍽✨
🍽 Job Opportunity: Bartender at Victory Pub, Waterloo 🍽 Embark on a rewarding journey with Victory Pub in the heart of Waterloo! We're in search of charismatic and service-oriented individuals to join our team as Bartender. 🌟 Position: Bartender 📍 Location: Victory Pub, Waterloo 🕒 Hours: Flexible, including evenings and weekends Responsibilities: - Provide attentive and friendly service to guests - Take accurate orders and deliver them promptly - Ensure guests have an exceptional dining experience - Collaborate with the kitchen and bar staff for seamless service - Maintain a clean and organized dining area Requirements: - Previous experience in a customer service role - Excellent communication and interpersonal skills - Ability to multitask and work efficiently under pressure - Positive and outgoing personality - Attention to detail and a strong work ethic Perks: - Competitive hourly wage + tips - Staff discounts on food and beverages - Training and development opportunities - Vibrant and inclusive team culture Join us in providing unforgettable experiences at Victory Pub! 🍽✨
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Patty&Bun, Canary Wharf (E14 9AA) Junior Sous rate of pay £12 p/h + service charge (s/c in the range of £1.50-3 extra an hour) Our Junior Sous Chefs are responsible for managing the kitchen when senior management aren’t available. They also support with team training and completing daily tasks such as ordering and compliance sign offs. We want team players that enjoy working to spec and on service in a busy casual dining kitchen. Patty Perks: - Flexible shift patterns - Uniform provided and laundered - Access to Wage stream - 50% off at P&B - Referral Scheme (earn up to £300) - Incentives - Company Events - Continued opportunity for progression We are proud to be an equal opportunities employer. We believe in a diverse and inclusive work environment, where people of different backgrounds work together, creating a diverse and engaging environment that benefits our teams and the business.
Searcys are looking for Chef de partie to join the team, at our most iconic venue The Gherkin. The role will require someone that has a creative flair, is inspired by attention to detail and is excited to deliver exquisite and flawless dishes for our restaurant, events and Afternoon Tea menu. The Gherkin is one of London's most iconic landmark restaurants and events spaces. Pair high-end design with vintage champagne and contemporary cooking, all while enjoying panoramic views of The City of London and beyond. As a CDP you will benefit from the following: - 50% discount across Searcys venues - Enrolment into the Searcys enhanced pension scheme - Up to 38 days annual leave - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venues - Chef whites and shoes provided Monthly - Chef enhancement days Annual Searcys engagement days - Birthday off Salary: £34,000 to £36,000 yearly inclusive tronc Key Responsibilities: - To manage the day to day running of kitchen - To monitor on a daily basis the standards achieved and report any concerns to the Executive Chef any areas of concerns. - To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety act - To ensure all services are ready for operation at the specified time, to the standard laid down in the Catering Policy Document.
Sales Director Adam Renovations is a well-established residential construction company based in West London with over 13 years of industry experience. We specialize in new builds, large developments, extensions, conversions, renovations, and major refurbishments, and pride ourselves on high-quality work and strong industry relationships. Position: Sales Director– £80,000 - 120,000 pa + bonus Salary negotiable for the right candidate. We are seeking a dynamic, experienced Sales Director to join our team in London, UK. This role focuses on driving business growth and expanding our client base with projects valued at £500k or more. Deal breakers – - Have you got proven experience in building and leading sales teams to increase company turnover? - Do you have experience in implementing key sales metrics and performance measurements? - Have you worked as a sales director in a construction company with an annual turnover of £10m? Responsibilities: • Develop and implement business development and sales strategies. • Research market trends, identify potential clients, and expand our client base. • Build and maintain relationships with architects, project developers, and industry professionals. • Collaborate with the marketing team on targeted campaigns. • Conduct market research and competitor analysis. • Identify and pursue partnership opportunities. • Represent the company at industry events and networking opportunities. • Prepare and deliver persuasive presentations to potential clients. • Track and analyse sales performance, providing strategic recommendations. Requirements: • 5-10 years experience in the construction industry, specifically within the London market. • Strong communication, negotiation, and interpersonal skills. • Proven ability to cultivate and maintain professional relationships. • Strong analytical skills and market knowledge. • Results-driven with a track record of meeting or exceeding targets. • Excellent presentation and persuasion skills. • Strategic thinking and problem-solving abilities. • Ability to work independently and as part of a team. • MBA or higher education in business, marketing, or a related field preferred but not mandatory. Application Process: To apply, submit your resume with the subject line "Sales Director - [Your Name]". Please note: Adam Renovations does not provide visa sponsorship or relocation assistance. Candidates must be legally authorized to work in the UK. Join our team at Adam Renovations as a Sales Director and play a vital role in expanding our business portfolio, attracting new clients, and driving our company's growth. This is an excellent opportunity for the right candidate. Adam Renovations Ltd. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and abilities. If you need any reasonable adjustments during the recruitment process, please let us know. Thank you for your interest in joining our team. We look forward to reviewing your application.
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
BaxterStorey Head Chef St Johns Wood - London - Private School up to £43'000 Monday to Friday 6.30am - 3pm occasional evenings and weekends Benefits: · 28 Days holiday including bank holidays · Plus your birthday off · 3 volunteering days · 3 days grandparent leave. · 24 week’s enhanced maternity leave. · Secondary career leave. · Wedding/commitment day leave. · Free meals on shift. · Bespoke training and development opportunities · Apprenticeships opportunities for all experience levels · Pension and life insurance. · Discounts available from HAPI app, from high street shops to holidays & cinema. · Wellbeing hub. · Access to employee assistance programme. · Cycle to work scheme. Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities. We have an exciting opportunity for a collaborative, inclusive and passionate Head Chef to join our team This is a fantastic opportunity for a skilled Head Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality. Job Description · Lead, Inspire, collaborate and support your direct reports to deliver consistently exceptional standards. · Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business. · Continually look to develop your team through mentoring, training, recognition, and empowerment. · Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation. · Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance. Qualifications · Proven experience working as a Head Chef or similar role · Have an obsession for food and creating experiences · You can demonstrate that managing, training, and supporting a team has been an important part of your career to date · Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance · Excellent coaching, delegation and influencing skills · Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure · Meticulous organisational abilities and a high attention to detail · Empathetic, clear and highly effective verbal and written communication · Ability to adapt to challenges and opportunities with a solution-oriented perspective · Excellent strategic thinking and critical reasoning skills · Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most i
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
We are looking for a hard-working and energetic Sales Associate who can sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods. What you'll do at Pasta Evangelists: - Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times. - Maintain the highest standard of cleanliness and maintenance of furnishings and equipment. - Treat company property with due care and attention. - Adhere to all company policies and procedures to ensure smooth running of the business. - Ensure you are operating world-class service standards that showcase the brand. - Follow processes and procedures to reduce wastage within the restaurant. - Adhere to cash handling procedures set in place by the company. - Maximize sales opportunities through excellent service and upselling techniques. - Respond to changes in the business as required. - Project a positive and professional image to customers and employees. - Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers. - Develop a culture of actively seeking feedback from customers on a regular basis. - Attend daily briefings and respond to any necessary changes and updates. - Enjoy a professional working relationship with your team, ensuring excellent communication. - Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled. - Support the training of new employees. What we can offer: - Join a dynamic, fast-moving & diverse team - Regular team socials - Prorated 28 days of paid annual leave (inclusive of bank holidays) - Free Pasta Evangelists products - Free Italian lessons - Discounted gym membership - Discount at our counter and restaurant in Harrods - Referral bonus Scheme - Cycle to work scheme
MARKET HALLS - VICTORIA Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.