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With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.The Regional Underwriting Manager is responsible for providing strategic and technical underwriting direction and leadership across multiple underwriting teams within a designated region. This role ensures leadership of regional case and portfolio management, the consistent application of robust audit and compliance practices, and champions the professional development of underwriters under their remit. By directing audit action plans, maintaining regulatory compliance, supporting the advancement of complex cases, and resolving regional issues, the Regional Manager protects both the integrity and quality of underwriting processes.Furthermore, the Regional Underwriting Manager plays a critical role in supporting strategic initiatives by championing process enhancements, building strong relationships with brokers and stakeholders across the region, and contributing to project planning and budget control. Through a blend of leadership, analytical acumen, and a commitment to continuous improvement, this role ensures that all regional underwriting teams not only uphold regulatory and internal standards but also meet business objectives and drive the organisation’s growth within their region.Key Tasks and ResponsibilitiesAudit and Compliance Oversight: Responsible for conducting and coordinating branch and personal audits, ensuring completion of audit actions, reviewing failures, and maintaining compliance with regulatory and internal standards.Case and Portfolio Management: Manages allocation, review, and progression of underwriting cases including renewals, new business, large and complex cases, LTA, CAT accumulations, and claims. Oversees case selection, tracking, and resolution of contentious issues.Leadership and Collaboration: Leads and participates in team meetings, huddles, and conferrals. Mentors underwriters, manages authorities, supports recruitment, and fosters team communication and development.Reporting and Performance Monitoring: Produces and analyses regular reports on rates, DA results, claims, loss ratios, and lead indicators. Prepares presentations and updates for management and team, ensuring data-driven decision making. Process Improvement and Strategic Initiatives: Drives process enhancements through project involvement, planning, budgeting, and broker engagement. Supports continuous improvement by addressing survey outcomes, participating in projects, and assisting with strategic planning.Role Requirements & SkillsSkills / CompetenciesProven experience in audit and compliance oversight, including conducting, coordinating, and completing audits, and ensuring regulatory and internal standards are met.Strong knowledge of underwriting processes, with demonstrated ability to manage case and portfolio allocation, including complex and large cases, renewals, claims, and accumulation tracking.Analytical skills for producing, reviewing, and interpreting reports on performance metrics such as rates, claims, loss ratios, and lead indicators.Leadership and team management abilities, with experience leading meetings, mentoring staff, managing authorities, supporting recruitment, and fostering effective team communication.Process improvement mindset, with a track record of driving operational enhancements, participating in strategic projects, and implementing feedback from surveys.Excellent collaboration and interpersonal skills, enabling effective teamwork, broker engagement, and stakeholder management.Strong organisational and prioritisation skills, with the ability to manage multiple cases, projects, and priorities simultaneously.Competence in preparing management presentations and data-driven updates to support decision making and strategic planning.Attention to detail and ability to handle contentious or complex cases to ensure timely and effective resolution.Experience in budgeting, planning, and continuous improvement initiatives is highly desirable.QualificationsMinimum A level standard preferredChartered Insurance Institute (CII) qualifications or University Degree (or similar) desirable but not essential for the roleExperienceMinimum 10 years relevant technical underwriting experience within insuranceDo you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14101 Arch Europe Insurance Services LtdSummaryLocation: St. Albans, United Kingdom; Colchester, United KingdomType: Full time

Hybrid: Monday - Friday, 9:00AM - 5:30PM \n About the role: \n An exciting opportunity has arisen for a commercially minded Account Manager to join a team of creative and client services professionals. You will take ownership of a portfolio of client relationships, leading the delivery of offline, digital, and web projects while identifying opportunities to grow accounts. This role sits across client strategy, project delivery, and a degree of team leadership - ideal for someone who enjoys the pace of agency life. \n Benefits: \n\n • Generous holidays starting from 33 days per annum\n, • Birthday leave (post-probation)\n, • Tax-free EOT bonus\n, • Group life assurance\n, • Social events run by the Social Committee\n, • Optional private medical insurance after 1 year\n, • Long service awards every 5 years\n, • Employee of the Quarter programme\n, • Free tea, coffee, snacks, kitchen facilities, and breakout spaces\n, • Beer Fridge Fridays\n, • Referral programme\n, • Pirkx benefits from day one\n, • Auto-enrolment pension (3% employer contribution after 3 months)\n\n Key Responsibilities: \n\n • Serve as the go-to contact for assigned clients, building strong relationships and consistently delivering excellent service\n, • Own the end-to-end delivery of digital, web, and offline projects, ensuring everything lands on time, within budget, and to a high standard\n, • Identify and pursue opportunities to grow accounts, both with existing clients and new business\n, • Guide and support the Account Executive through coaching, performance management, and ongoing development\n, • Oversee financial processes including quoting, invoicing, and accurate project setup/tracking using Synergist\n\n Requirements: \n\n • Demonstrable experience as an Account Manager within a marketing or creative agency\n, • Strong commercial awareness, with a track record of growing accounts and exceeding client expectations\n, • Confident leadership and people management skills, including experience managing direct reports\n, • Strong communication and presentation skills, able to produce clear, strategic briefs and client-facing documentation\n, • Highly organised and detail-oriented, comfortable managing multiple clients and deadlines in a fast-paced environment\n\n

Job Title: Plumbing and Drainage Technician Location: Basildon, Chelmsford Contract Type: Permanent Working Hours: 40 Hours Per Week + Overtime (1.5x) Salary: £35,055.48 Total Salary (Inclusive of Standby Payment), Overtime, Travel Time, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts Owing to expansion of our services we are excited to be recruiting for a new Plumbing and Drainage team at City Facilities Management UK Limited. We are a multi-national company with leading contracts globally, offering state of the art facilities management and maintenance to ASDA, a partnership built over 30 years. Key Responsibilities: To prioritise maintenance and repair work to achieve agreed timescales and response times. Where necessary to procure essential parts and materials and to consult with the Store Manager to affect the repair and minimise disruption in the store. Foul Drainage and Grease PPM – locate all internal drains and check water flow, clearing any debris and grease trapped in the system. Surface Water PPM’ S – clearing and jetting all downpipes and gulleys at store, in the car park and delivery yard. Roof PPM’ S – conduct the cleaning and debris removal from all gutters, drainpipes, and gulleys internally and externally. Qualifications / Experience Essential Time served in drainage position Good knowledge of water systems Ability to complete a wide range of general plumbing and sanitaryware maintenance and repairs Competent at working at height Willingness to work flexible hours. Night shift may be required Competent in the use of drainage machinery Competent in using CCTV equipment Desirable but not essential: Working in confined spaces Water Jetting (WJA Certification) The ideal candidate: Full driver’s license IT Literate Willingness to travel, provide support in surrounding regions may be required PPM compliant * Customer focused, with a helpful friendly manner Please note the successful candidate will be asked to complete a DBS check as part of the onboarding process

Job Title: Associate Director - Town Planning Location: Colchester Penguin Recruitment is delighted to be supporting a leading UK consultancy in the appointment of an Associate Director for its growing Colchester planning team. Our client is a highly respected multidisciplinary consultancy with an established reputation across planning, development economics, and design. Known for its collaborative culture and high-quality project work, the business advises major developers, housebuilders, land promoters, and public sector organisations on complex and prestigious schemes across England and Wales. This opportunity would suit an experienced Planner operating at Principal Planner, Associate, or Associate Director level who is looking to take the next step within a successful and expanding office. The Role As part of the Colchester Planning team, the successful candidate will contribute to and lead on the delivery of significant projects involving strategic planning, development management, and planning project coordination for a broad range of private and public sector clients. The role will involve: Leading and managing a varied portfolio of planning projects Providing strategic planning advice to clients and stakeholders Managing client relationships and supporting business development activities Preparing and reviewing planning appraisals, applications, and appeals Mentoring and supporting junior members of the planning team Contributing to the continued growth and success of the Colchester office Candidate Requirements The ideal candidate will: Hold MRTPI accreditation Have a minimum of 6 years' professional planning experience Possess a strong understanding of both forward planning and development management Demonstrate excellent knowledge of UK planning legislation and policy Have strong analytical, report writing, and communication skills Be confident in client-facing situations and project management responsibilities Ideally have experience working within the local area and regional market Be commercially aware and motivated to contribute to business growth Benefits Competitive salary package Hybrid working arrangements 25 days annual leave plus bank holidays, increasing with service up to 30 days Private medical insurance Salary sacrifice pension scheme Life assurance / Death in Service benefit Cycle to work scheme Employee assistance programme Retail and lifestyle discounts Staff referral bonus scheme Staff discounts on property and financial services Friendly and collaborative working environment with excellent career progression opportunities Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)

Arch Europe Insurance Services Ltd seeks a Regional Underwriting Manager to guide strategic and technical underwriting across multiple teams in a designated region. The role directs audit action plans, ensures regulatory compliance, and supports complex cases while steering regional growth initiatives. The successful candidate will lead and mentor underwriters, manage portfolios including renewals and large cases, and partner with brokers to drive process improvements and data-driven decisions #J-18808-Ljbffr

Role: Block Property management Location: Remote Salary: up to £38,000 About the Role my client are looking for an experienced Property Manager Roaming to provide flexible, high-quality property management support during periods of Property Manager absence, staffing gaps and portfolio transitions. This is a varied and fast-paced role, responsible for stepping into temporarily assigned portfolios and quickly taking ownership of developments, maintaining service continuity and ensuring clients, leaseholders, residents and contractors receive a consistently high level of service. You will manage a range of residential developments, working closely with leaseholders, resident directors, contractors and internal teams. The role requires someone who can quickly assess priorities, work independently and confidently manage both operational and financial aspects of property management. Key Responsibilities Rapidly familiarise yourself with newly assigned developments, existing issues and ongoing projects. Review historical records, outstanding actions, compliance requirements and client/resident concerns. Prioritise critical matters and maintain continuity throughout portfolio transitions and staffing changes. Keep project trackers, compliance records and internal systems accurate and up to date. Provide clear and comprehensive handovers to incoming Property Managers. Client & Stakeholder Management Read, understand and apply leases, contracts, freehold documentation and other relevant legal documents. Ensure relevant lease terms and legal requirements are upheld. Prepare and present service charge budgets in line with development requirements and year-end deadlines. Liaise with Credit Control regarding outstanding service charges and appropriate recovery action. Prepare service charge cover letters and supporting documentation. Ensure service charge accounts are completed, approved and filed within required deadlines. Manage reactive maintenance enquiries and ensure appropriate works orders are raised. Monitor outstanding maintenance tickets and ensure actions are completed within required timescales. Oversee contractors and inspect completed works where appropriate. Ensure health and safety documentation, inspections and reports are maintained and up to date. Address issues identified through inspections and reports within appropriate timescales. Ensure developments maintain appropriate insurance cover, including buildings, Directors & Officers and mechanical & engineering insurance. Manage relevant insurance claims and coordinate remedial works where required. Maintain compliance with applicable legislation and industry standards. Work with development directors and leaseholders to identify and plan major works. Coordinate major works projects or refer them to the dedicated Major Works team where appropriate. Prepare and manage relevant Section 20 notices and processes through to completion. Ensure appropriate internal compliance procedures are followed before works are instructed. Maintain accurate development records, databases and compliance information. Attend internal meetings and contribute effectively as part of the wider property About You Confident and adaptable property professional who can quickly take control of unfamiliar portfolios and deliver a high standard of service. You will ideally have: At least 3 years experience in residential property management. Excellent written and verbal communication skills. Strong organisational skills with the ability to self-manage and prioritise competing demands. The ability to remain calm and effective under pressure. Excellent attention to detail. Experience managing mechanical and engineering assets such as lifts, fire safety systems and gates. Experience working with high-risk buildings is desirable. A valid driving licence and the ability to travel to properties and meetings. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you. TPBN1_UKTJ

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility. The Regional Underwriting Manager is responsible for providing strategic and technical underwriting direction and leadership across multiple underwriting teams within a designated region. This role ensures leadership of regional case and portfolio management, the consistent application of robust audit and compliance practices, and champions the professional development of underwriters under their remit. By directing audit action plans, maintaining regulatory compliance, supporting the advancement of complex cases, and resolving regional issues, the Regional Manager protects both the integrity and quality of underwriting processes. Furthermore, the Regional Underwriting Manager plays a critical role in supporting strategic initiatives by championing process enhancements, building strong relationships with brokers and stakeholders across the region, and contributing to project planning and budget control. Through a blend of leadership, analytical acumen, and a commitment to continuous improvement, this role ensures that all regional underwriting teams not only uphold regulatory and internal standards but also meet business objectives and drive the organisation’s growth within their region. • Audit and Compliance Oversight: Responsible for conducting and coordinating branch and personal audits, ensuring completion of audit actions, reviewing failures, and maintaining compliance with regulatory and internal standards., • Case and Portfolio Management: Manages allocation, review, and progression of underwriting cases including renewals, new business, large and complex cases, LTA, CAT accumulations, and claims. Oversees case selection, tracking, and resolution of contentious issues., • Leadership and Collaboration: Leads and participates in team meetings, huddles, and conferrals. Mentors underwriters, manages authorities, supports recruitment, and fosters team communication and development., • Reporting and Performance Monitoring: Produces and analyses regular reports on rates, DA results, claims, loss ratios, and lead indicators. Prepares presentations and updates for management and team, ensuring data-driven decision making., • Process Improvement and Strategic Initiatives: Drives process enhancements through project involvement, planning, budgeting, and broker engagement. Supports continuous improvement by addressing survey outcomes, participating in projects, and assisting with strategic planning., • Proven experience in audit and compliance oversight, including conducting, coordinating, and completing audits, and ensuring regulatory and internal standards are met., • Strong knowledge of underwriting processes, with demonstrated ability to manage case and portfolio allocation, including complex and large cases, renewals, claims, and accumulation tracking., • Analytical skills for producing, reviewing, and interpreting reports on performance metrics such as rates, claims, loss ratios, and lead indicators., • Leadership and team management abilities, with experience leading meetings, mentoring staff, managing authorities, supporting recruitment, and fostering effective team communication., • Process improvement mindset, with a track record of driving operational enhancements, participating in strategic projects, and implementing feedback from surveys., • Excellent collaboration and interpersonal skills, enabling effective teamwork, broker engagement, and stakeholder management., • Strong organisational and prioritisation skills, with the ability to manage multiple cases, projects, and priorities simultaneously., • Competence in preparing management presentations and data-driven updates to support decision making and strategic planning., • Attention to detail and ability to handle contentious or complex cases to ensure timely and effective resolution., • Experience in budgeting, planning, and continuous improvement initiatives is highly desirable., • Minimum A level standard preferred, • Chartered Insurance Institute (CII) qualifications or University Degree (or similar) desirable but not essential for the role, • Minimum 10 years relevant technical underwriting experience within insurance 14101 Arch Europe Insurance Services Ltd #J-18808-Ljbffr

Arc Legal Group is a specialist provider of ancillary insurance products and services with deep industry knowledge and a track record of growth, backed by ANV Group. We are seeking an experienced New Business Manager to identify and secure new business across insurer and MGA channels, expand distrib

Job Title: Adult Care Trainer Salary: From £29,000 + tax-free bonus Location: Remote (covering the Essex and East London area) Ready for a new chapter in your care career? Our client, an award-winning training provider, is looking for an Adult Care Trainer to support and inspire the next generation of care professionals. This is an opportunity to share your expertise with apprentices while enjoying a Monday to Friday role with a blend of home working and workplace visits, offering a great work-life balance. What You'll Be Doing: • As the Adult Care Trainer, you will be supporting and guiding apprentices in care homes and online, helping them build their skills and confidence., • Tailoring learning plans to meet individual apprentice needs and providing the support they need to succeed., • Demonstrating how functional skills, including maths and English, are applied in day-to-day care roles., • Building strong relationships with employers and keeping them informed of apprentice progress., • Managing administrative tasks efficiently using Google Suite and other digital platforms. A typical week as the Adult Care Trainer will include approximately three days travelling to care homes within your designated area, with the remainder of your time spent working from home. What You'll Need to Bring: • Experience as a Care Manager, Registered Manager, or Deputy Care Manager., • A Level 5 qualification in Adult Care (or equivalent)., • Strong organisational skills and confidence using technology., • Level 2 (GCSE or equivalent) qualifications in English and Maths, or a willingness to work towards them., • A full UK driving licence and access to your own vehicle for travel within your assigned region. What's on Offer: Our client is committed to investing in employee development, providing access to qualifications and career progression opportunities, including a trainer apprenticeship programme to support your continued professional growth. You'll also benefit from: • A starting salary from £29,000 plus tax-free bonuses when company targets are achieved., • 25 days' annual leave plus bank holidays, with an additional day off for your birthday., • The option to buy or sell up to five days of annual leave., • A healthcare cash plan, dental plan, hospital treatment plan, employee assistance programme, and 24/7 GP access., • Enhanced sick pay and life insurance., • Mileage and travel expenses reimbursed. Why Join Our Client? Our client believes apprenticeships have the power to transform careers, strengthen businesses, and support the wider economy. They are proud to be a Disability Confident and Living Wage employer, fostering an inclusive environment where everyone has the opportunity to succeed. This role is subject to an Enhanced DBS check, as our client is committed to safeguarding the welfare of children, young people, and vulnerable adults. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Residential Block Manager Salary up to £35,000 Office based from either Southend-on-Sea or Chelmsford, Essex Essex | Permanent | Full-Time We are recruiting on behalf of an established and growing commercial and residential real estate company that manages a varied portfolio of residential developments across Essex. Due to continued growth, our client is looking to appoint an experienced Block Manager to take responsibility for the day-to-day management of a portfolio of residential blocks and developments. This is an excellent opportunity for an experienced Block Manager or Residential Property Manager looking to join a professional property business where you will have responsibility for your own portfolio and develop strong relationships with leaseholders, residents, freeholders and contractors. The Role As Block Manager, you will be responsible for the effective management of a portfolio of residential blocks across Essex and London, ensuring each development is well maintained, compliant and managed to a high standard. Your responsibilities will include: Managing your own portfolio of residential blocks and developments across Essex and London. Acting as the main point of contact for leaseholders, residents, freeholders, RMCs and other stakeholders. Carrying out regular property inspections and identifying maintenance, repair and improvement requirements. Managing planned, preventative and reactive maintenance across the portfolio. Appointing and managing contractors and suppliers, obtaining quotations and ensuring works are completed satisfactorily. Monitoring contractor performance and ensuring value for money for clients and leaseholders. Preparing and managing annual service charge budgets. Monitoring expenditure against budget and dealing with service charge enquiries. Reviewing and approving invoices relating to managed developments. Coordinating Section 20 consultations and major works projects where required. Ensuring developments comply with relevant health & safety, fire safety and building regulations. Arranging fire risk assessments, health and safety inspections and other statutory compliance checks. Monitoring actions arising from risk assessments and ensuring remedial works are completed. Managing building insurance matters and assisting with insurance claims where necessary. About You We are looking for someone with previous experience within residential block management or leasehold property management who is comfortable taking responsibility for their own portfolio. You will ideally have: Previous experience as a Block Manager, Property Manager or Residential Property Manager. Experience managing a portfolio of residential leasehold developments. A good understanding of residential leases and leasehold property management. Knowledge of service charge budgeting and financial management. Experience of Section 20 consultation procedures and major works. A good understanding of health & safety, fire safety and compliance requirements within residential buildings. Experience managing contractors, maintenance and repairs. Strong organisational and time-management skills. Excellent communication and customer service skills. The confidence to deal with leaseholders, residents, directors, freeholders and contractors. The ability to manage multiple developments and competing priorities effectively. Good IT and administrative skills. A relevant industry qualification such as TPI/IRPM would be advantageous, although our client will also consider candidates with strong practical block management experience. As the portfolio covers properties throughout Essex and London, a full UK driving licence and willingness to travel between developments will be required. The Opportunity This is an excellent opportunity to join an established real estate company with a growing residential portfolio. You will be given responsibility for your own portfolio and the autonomy to manage your developments effectively, while benefiting from the support of an experienced wider property team. Our client is particularly interested in speaking with experienced Block Managers, Residential Property Managers and Leasehold Property Managers who are looking for their next career move within the Essex region. Apply today for further information and a confidential discussion regarding this Block Manager opportunity

Multi Skilled Maintenance Engineer - Colchester area - Upto £56,000 A well-established manufacturing company based in the outskirts of Colchester are looking to recruit a Multi Skilled Maintenance Engineer to join their team. Reporting directly to the Engineering Manager, Salary of £56,000 per annum. Working a Panama shift pattern, which involves a shift pattern of nights, days, and weekends all 12-hours each. About the Company: With more than 75 years of experience, this quality, yet innovative and sustainable company are dedicated to producing high-quality products with the latest technology. Duties: Perform planned, preventive, and reactive maintenance on production and plant equipment. Troubleshoot and resolve electrical and mechanical faults efficiently to minimize downtime. Conduct diagnostics on electrical systems, machinery, and components, ensuring optimal performance. Collaborate with production and engineering teams to enhance equipment reliability. Carry out installations, testing, and modifications to machinery and equipment as required To be considered for this exciting Multi Skilled Maintenance Engineer role, you will need the following experience: Multi skilled maintenance engineer, with electrical bias and at least 2 years' experience working as a maintenance electrician or similar Good knowledge and understanding of either Allen Bradley or Siemen S7 PLC's, pneumatic control with a high mechanical aptitude and good diagnostic skills. C&G 231/2330/2391/236 Background in an FMCG environment Benefits: 5 weeks holiday, with the opportunity to buy additional 3 days Opportunities for training and career development Life, Dental and Medical insurance can be bought at a discounted price Pension - 3 different opt in schemes Cycle to work scheme Discounts offered to you for online companies If you are a Multi Skilled Maintenance Engineer in Colchester or the surrounding areas apply today! #INDHV

Motor Insurance Customer Care Team Leader Rainham, Essex (Hybrid 4 days office-based, 1 day from home) Up to £32,000, dependent on experience, plus benefits IMPORTANT: This role is only open to candidates with existing Team Leader/Team Manager experience gained specifically within a motor insurance customer care, contact centre or service environment. Applications from candidates without this specific background unfortunately cannot be considered. About the Role We're recruiting on behalf of a growing motor insurance business for an experienced Customer Care Team Leader to run the day-to-day operations of its frontline Customer Care team. Working closely with the Customer Care Manager, trainers and agents, you'll keep the team supported, motivated and performing at its best, ensure high service standards and SLAs are met, help the team convert new business and renewal opportunities, and keep processes compliant, all while building a positive, collaborative team culture. This is a hands-on leadership role based in Rainham, Essex, working a hybrid pattern of four days in the office and one day from home each week. Key Responsibilities New Business & Renewals Use your motor insurance sales and customer experience to keep the team motivated and focused on promoting the genuine benefits of the products on offer Help drive customer retention by keeping workflows organised and ensuring every opportunity to retain a customer is explored Partner with the Customer Care Manager on team reporting and forecasting for growth and renewal volumes Service Excellence Keep response times sharp and ensure SLAs are consistently met across calls, chats and emails Identify practical ways to improve service efficiency and customer satisfaction without compromising on quality Lead by example on clear record-keeping and audit readiness Team Leadership & Development Set clear expectations for performance and hold the team accountable in a supportive, fair way Run monthly 1-2-1s and regular team catch-ups to share feedback, track progress and keep communication flowing Work closely with the Customer Care Trainer to identify skills gaps and ensure the team receives the right training, particularly around sales and renewals Compliance & Quality Ensure the team complies with all internal and external regulations, including FCA and GDPR requirements Identify potential compliance issues early, escalate to the Customer Care Manager, and liaise with teams such as Complaints to resolve them Maintain accurate, high-quality records of customer interactions Operational Oversight & Culture Build strong relationships with customers, ensuring they receive a helpful, high-quality service every time Foster a collaborative, inclusive environment where the whole team supports one another Manage team rotas and shift cover to ensure the team is always well-supported and available What We're Looking For Motor insurance team leadership experience (ESSENTIAL): proven experience leading a team within a motor insurance customer care, service or contact centre environment this is a non-negotiable requirement for the role Sales & commercial awareness: hands-on sales or retention experience to spot business opportunities, drive team performance and inspire the team to hit new business and renewal targets Proven team leadership: the ability to motivate, coach and inspire a frontline team, building a culture of accountability, ownership and shared success Clear, impactful communication: strong interpersonal skills to communicate goals, performance metrics and feedback clearly Professionalism & integrity: a trusted leader who leads by example and maintains confidentiality on sensitive matters Reliability & empathy: a dependable, approachable manager who listens actively and shows genuine empathy when resolving issues What's On Offer Salary up to £32,000, dependent on experience, plus benefits Hybrid working: four days office-based in Rainham, Essex, one day from home Genuine ownership of your team's day-to-day performance and direct input into shaping frontline operations GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.com TPBN1_UKTJ

Job Title: Associate Director - Town Planning Location: Colchester Penguin Recruitment is delighted to be supporting a leading UK consultancy in the appointment of an Associate Director for its growing Colchester planning team. Our client is a highly respected multidisciplinary consultancy with an established reputation across planning, development economics, and design. Known for its collaborative culture and high-quality project work, the business advises major developers, housebuilders, land promoters, and public sector organisations on complex and prestigious schemes across England and Wales. This opportunity would suit an experienced Planner operating at Principal Planner, Associate, or Associate Director level who is looking to take the next step within a successful and expanding office. The Role As part of the Colchester Planning team, the successful candidate will contribute to and lead on the delivery of significant projects involving strategic planning, development management, and planning project coordination for a broad range of private and public sector clients. The role will involve: Leading and managing a varied portfolio of planning projects Providing strategic planning advice to clients and stakeholders Managing client relationships and supporting business development activities Preparing and reviewing planning appraisals, applications, and appeals Mentoring and supporting junior members of the planning team Contributing to the continued growth and success of the Colchester office Candidate Requirements The ideal candidate will: Hold MRTPI accreditation Have a minimum of 6 years' professional planning experience Possess a strong understanding of both forward planning and development management Demonstrate excellent knowledge of UK planning legislation and policy Have strong analytical, report writing, and communication skills Be confident in client-facing situations and project management responsibilities Ideally have experience working within the local area and regional market Be commercially aware and motivated to contribute to business growth Benefits Competitive salary package Hybrid working arrangements 25 days annual leave plus bank holidays, increasing with service up to 30 days Private medical insurance Salary sacrifice pension scheme Life assurance / Death in Service benefit Cycle to work scheme Employee assistance programme Retail and lifestyle discounts Staff referral bonus scheme Staff discounts on property and financial services Friendly and collaborative working environment with excellent career progression opportunities Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)

Motor Insurance Customer Care Team Leader Rainham, Essex (Hybrid – 4 days office-based, 1 day from home) Up to £32,000, dependent on experience, plus benefits IMPORTANT: This role is only open to candidates with existing Team Leader/Team Manager experience gained specifically within a motor insurance customer care, contact centre or service environment. Applications from candidates without this specific background unfortunately cannot be considered. About the Role We're recruiting on behalf of a growing motor insurance business for an experienced Customer Care Team Leader to run the day-to-day operations of its frontline Customer Care team. Working closely with the Customer Care Manager, trainers and agents, you'll keep the team supported, motivated and performing at its best, ensure high service standards and SLAs are met, help the team convert new business and renewal opportunities, and keep processes compliant, all while building a positive, collaborative team culture. This is a hands-on leadership role based in Rainham, Essex, working a hybrid pattern of four days in the office and one day from home each week. Key Responsibilities New Business & Renewals Use your motor insurance sales and customer experience to keep the team motivated and focused on promoting the genuine benefits of the products on offer Help drive customer retention by keeping workflows organised and ensuring every opportunity to retain a customer is explored Partner with the Customer Care Manager on team reporting and forecasting for growth and renewal volumesService Excellence Keep response times sharp and ensure SLAs are consistently met across calls, chats and emails Identify practical ways to improve service efficiency and customer satisfaction without compromising on quality Lead by example on clear record-keeping and audit readinessTeam Leadership & Development Set clear expectations for performance and hold the team accountable in a supportive, fair way Run monthly 1-2-1s and regular team catch-ups to share feedback, track progress and keep communication flowing Work closely with the Customer Care Trainer to identify skills gaps and ensure the team receives the right training, particularly around sales and renewalsCompliance & Quality Ensure the team complies with all internal and external regulations, including FCA and GDPR requirements Identify potential compliance issues early, escalate to the Customer Care Manager, and liaise with teams such as Complaints to resolve them Maintain accurate, high-quality records of customer interactionsOperational Oversight & Culture Build strong relationships with customers, ensuring they receive a helpful, high-quality service every time Foster a collaborative, inclusive environment where the whole team supports one another Manage team rotas and shift cover to ensure the team is always well-supported and availableWhat We're Looking For Motor insurance team leadership experience (ESSENTIAL): proven experience leading a team within a motor insurance customer care, service or contact centre environment — this is a non-negotiable requirement for the role Sales & commercial awareness: hands-on sales or retention experience to spot business opportunities, drive team performance and inspire the team to hit new business and renewal targets Proven team leadership: the ability to motivate, coach and inspire a frontline team, building a culture of accountability, ownership and shared success Clear, impactful communication: strong interpersonal skills to communicate goals, performance metrics and feedback clearly Professionalism & integrity: a trusted leader who leads by example and maintains confidentiality on sensitive matters Reliability & empathy: a dependable, approachable manager who listens actively and shows genuine empathy when resolving issuesWhat's On Offer Salary up to £32,000, dependent on experience, plus benefits Hybrid working: four days office-based in Rainham, Essex, one day from home Genuine ownership of your team's day-to-day performance and direct input into shaping frontline operations GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at

Insurance Strategic Planning: Work directly with the Consulting and Technology Insurance Lead and associated team to develop Insurance Business Strategy into compelling Insurance Products into repeatable products. As a Senior Insurance Product Manager at Davies in the Consulting and Technology divis

Tide facts:Tide is available for UK, Indian, German and French SMEsOver 2 million members: 900,000 UK and 1,100,000 in India and growing rapidlyOver $300 million raised in fundingOver 2,800 Tideans globallyRecognised with Great Place to Work certification three years in a row, and among India’s To

Our client is seeking an Assistant Manager to support and enhance their insurance operations across Jersey and Guernsey. Key Skills and Experience Portfolio Manager: Experience in overseeing and optimising insurance portfolios, monitoring performance, and supporting strategic decision-making to ens

To learn more about benefits of working with us, click Rewarding our people - QBE European OperationsAwards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commerc

Insurance ManagerHybrid working - Multiple Office Locations across UKOccasional International travel Delighted to be partnering once again wit

This role suits an experienced insurance professional with strong knowledge of PI, PL, cyber and D&O, gained in claims, underwriting, broking or an in‑house insurance function within construction, engineering or professional services. ACII (or equivalent) is preferred, alongside the capability to

Uptime Institute is seeking a dynamic and experienced PROGRAM MANAGER CYBER. RESILIENCY INSURANCE/RISK to join our innovative team. Uptime Institute’s cybersecurity-focused services portfolio for the insurance sector.

In this Insurance Manager role, you own the organisations insurance programme and claims function, guiding strategy and cost of risk with senior stakeholders and external partners. ResponsibilitiesLead the insurance renewal programme and develop strategy<l

Experienced Contracts Manager for Insurance Repair Works. They are looking for an experienced contracts manager for Insurance repair works based at their central Essex head office. Our client is a long-established Essex based Construction Company, who carry out a broad spectrum of works from special

Insurance Broker Business Development Manager. This is a field sales role, whereby the individual will be visiting and selling to UK general insurance brokers on a face to face basis across a prescribed region. If you feel you have the relevant experience for this position then please submit your CV

A leading recruitment agency in the UK seeks a Marketing Manager to oversee marketing strategies for a B2B insurance product. The ideal candidate has 5-8 years of marketing experience within the insurance or financial services sector, strong strategic planning skills, and the ability to lead cross-f

They are looking for an experienced insurance professional to provide additional expertise and capacity across their shared Insurance Service, with an initial focus on the underwriting function and support for upcoming major insurance procurements. Advising on insurance programmes, risk financing st

Cameron James is recruiting an SME Account Handler for a Hull-based, hybrid role with a respected independent broker.The position focuses on day-to-day servicing of SME commercial clients, with renewals, mid-term adjustments, new business support, and handling client inquiries to ensure accurate, ti

Exposure to personal lines insurance is beneficial, but strong analytical backgrounds from adjacent sectors are also considered.

Lawes Consulting Group is seeking an experienced Account Manager to join our Essex-based commercial insurance team.

IDEX Consulting is seeking an experienced Account Handler to join an established and growing insurance broking team.

Holdcroft Motor Group is seeking a driven Vehicle Sales Compliance Manager at our Hanley site. This role combines high-volume telesales with a strong focus on FCA and GDPR compliance to protect customers and maximise income from General Insurance and Finance products.

A leading Insurance broker in the Gillingham area is seeking experienced Insurance professionals. The role requires at least 2 years of relevant Insurance broking experience, ideally in Household or Property Insurance.

Strategic Project & Change Manager - Insurance. We are currently partnering with a specialist Insurance Broker to recruit a Strategic Project and Change Manager. Insurance Recruitment Specialist - Change | Transformation | Technology | Strategy.

A leading specialty insurer in the UK seeks a Risk Manager on a contract basis with immediate start.

A leading recruitment agency is seeking a talented Senior Project Manager for a hybrid role in the London Market Insurance sector.

Lutine Bell are working with a Global Insurance organisation who are looking to appoint a Compliance Manager into their expanding Compliance function. Lead the onboarding and offboarding of Senior Managers and Certified Persons across the UK‑regulated entities. Minimum 5 years Regulatory or Compli

Gallagher in the United Kingdom is seeking an Insurance Account Handler to join their expert team in a dynamic office.

Travel Insurance Proposition Managers are responsible for the development of the Insurance product and proposition strategy, defining new product requirements. Proposition Manager - Insurance. Insurance industry background, especially travel insurance.

Personnel Selection is recruiting for a Client Manager in the motor trade insurance sector. The right candidate will have motor trade insurance experience and a proactive, client-centered approach, with a focus on building long-term relationships and driving value for clients and the business.

Lawes Consulting Group is seeking a Commercial Account Manager for a leading insurance provider based in Buckinghamshire.

Clark James Recruitment is seeking an experienced Insurance Account Handler to join a leading UK Insurance Brokers' Commercial team. The role requires strong technical insurance knowledge and the ability to engage with important clients with professionalism. Candidates must live within commutable di

IPS Group Limited in Essex is seeking a Contracts Manager to oversee a portfolio of property repair and reinstatement projects arising from insurance claims.

HW Kaufman Group seeks a Compliance Manager to support the General Counsel and Head of Legal and Compliance in overseeing the organisation's compliance framework.

IPS Group Limited is seeking a Contracts Manager to oversee a portfolio of repair and reinstatement projects across the North Yorkshire region.

Project Manager (Business Change) - Specialty Insurance. I am currently working with a London Market insurer who are building their business change practice, and are on the lookout for a Project Manager to lead on the delivery of cross-functional projects in line with project scope and timeline, adh

Denham Recruitment Ltd is seeking a Contracts Manager to join a home-based, permanent PAYE role covering WD, SG, AL, EN, SG, LU, MK postcodes.

A financial services firm in London seeks a Marketing Manager to lead the marketing strategy for Christie Finance and Christie Insurance.

Product Manager (Agile Delivery) – Insurance - South East England / Hybrid – £80-£85K + Bonus. Are you an experienced Product Manager (Agile Delivery) with a passion for leading digital transformation? Do you thrive on turning product vision into reality and orchestrating high‑performing tea