inside sales manager
4 days ago
Newcastle upon Tyne
Job Title inside sales manager Job Description As a Sales Team Manager, you'll play a key role in supporting, guiding, and inspiring a team of Sales Executives to deliver on our small business strategy. This is a hands-on role where you'll spend time coaching side by side, observing, and helping your team build meaningful relationships with customers. You'll encourage your team to take a consultative approach understanding each customer's needs and ambitions to help them get the most value from our products and services. You'll also bring a strong commercial mindset, knowing what motivates our customers and how to empower your team to meet those needs in an effective, customer-focused way. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Deliver the small business segment strategy with a strong commercial mindset and clear focus on results., • Build advocacy and trust by embedding a consultative, solutions-led sales approach within your team., • Champion a customer success culture, ensuring every interaction adds value and strengthens relationships., • Take ownership for achieving team revenue, product mix, and KPI targets - driving accountability through clarity and support., • Develop and empower your team through regular coaching, constructive feedback, and meaningful growth opportunities., • Foster a sense of ownership and urgency, encouraging your team to take initiative and deliver on commitments., • Understand what motivates each individual and tailor your approach to bring out their best., • Take full responsibility for your team's product knowledge and capability development, identifying skills gaps and partnering with training teams to close them effectively. Skills, Know-How and Experience • A natural influencer, coach, and communicator - someone who builds strong relationships and gets the best from others., • Confident in analysing and interpreting data to identify opportunities, improve performance, and make informed decisions., • Self-motivated and organised, with a leadership style that inspires others to do their best work., • An excellent listener who communicates clearly, asks great questions, and ensures everyone feels heard., • Results-driven, empowering teams to stay focused on strategic goals and deliver against key KPIs., • Comfortable leading through change, supporting others with empathy and helping them stay resilient in fast-moving environments., • Values diversity and individuality, using these differences as strengths that drive team performance and innovation., • A strategic thinker who can balance long-term vision with short-term delivery., • Skilled at delegating effectively, helping the team stay aligned to key goals while providing stretch opportunities for growth., • Commercially astute, with a strong ability to spot and unlock new opportunities for growth., • Experienced in modern sales methodologies and confident applying them to different customer scenarios., • Ideally, you'll bring experience working with HR or Payroll solutions, and a genuine interest in helping businesses get the most from these tools. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/