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Our client are one of the World’s foremost physical and financial commodity traders. As part of their continuing success within industrial metal markets, they are now looking to add a new Metals Operator to their Metals and Minerals operations desk in London. The focus will be on the trading and logistics of refined metal within Europe, working closely with the trading team on operational insights, issue resolution, and risk mitigation. This is an excellent opportunity with a dynamic and innovative commercial environment. Key Responsibilities: • Execute trade contracts with counterparties, including delivery, • Performing quantity and quality checks of cargo, • Preparing cargo valuations and pricing details, • Verifying shipping and trade documentation - bills of lading, certificates of origin, invoices, and inspection reports., • Coordinate end‑to‑end logistics for physical metal trades, covering shipping, warehousing, blending, and customs clearance., • Liaise with counterparties, freight providers, inspection companies, and internal teams to ensure accurate execution., • Monitor and reconcile inventory movements, shipment schedules, and delivery timelines. Qualifications: • 5 years of experience in operations related to metals and/or minerals trading., • Understanding of international logistics, Incoterms, and trade documentation., • Experience of using trading platforms and ERP systems., • Bachelor’s degree in Business, Supply Chain Management, or a related field (preferred). If you are interested in this opportunity please contact Simon Bradbury -

Cable Technician - (Data Centres) London, UK Fulltime/Permanent £35,000 to £45,000(DOE) Summary A Cable Technician is responsible for physical installation, maintenance, and support of data cabling and network infrastructure. This role focuses on hardware racking, structured cable management, inventory control, and coordination of shipping and receiving processes. Core Responsibilities • Rack and stack servers, network switches, and storage devices following documented procedures., • Execute high-precision cable management for copper and fiber assemblies., • Perform inventory audits, update asset management systems, and reconcile discrepancies., • Coordinate incoming and outgoing shipments, including packaging, labeling, and documentation., • Collaborate with operations, security, and facilities teams for smooth workflow., • Troubleshoot basic hardware and cabling issues and escalate complex problems. Technical Competencies • Structured cabling standards for Cat6/Cat6a, single-mode and multi-mode fiber., • Proficiency with cable testers, crimpers, and rack installation tools., • Basic knowledge of server hardware (RAID configurations, blade systems, rack PDUs)., • Experience with asset management tools and barcode scanners., • Understanding of ESD precautions, safety practices, and PPE requirements.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience. Requirements and Responsibilities: Customer Experience • Provide exceptional customer service by understanding and addressing client needs., • Meet or exceed individual and store sales targets., • Act as a brand ambassador, embodying Frame’s values and aesthetic., • Ensure the sales floor is clean, organized, and visually appealing., • Assist in receiving and processing shipments, and replenishing stock as needed., • Work closely with your team to ensure a seamless shopping experience for clients., • Participate in team meetings, product training sessions, and feedback discussions. Qualifications: • Previous retail or sales experience in a high-end environment is preferred., • A passion for fashion and knowledge of current trends., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Programme Lead – Ad Server Migration (12 Month FTC) Location: London (Brook Green) – Hybrid (3 days a week on site) About the Role We’re looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You’ll Be Responsible For Programme Leadership & Delivery • Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes, • Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation, • Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing, • Establish and lead governance forums, including steering committees and risk escalation, • Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing), • Oversee migration of campaigns, inventory, forecasting logic and integrations, • Prepare Sales, Ad Operations and Finance teams for the new platform, • Lead training, process redesign and operational transition, • Identify and mitigate technical, commercial and operational risks, • Drive rigorous testing (UAT, parallel runs, revenue validation), • Define and execute cutover strategy, including go/no-go criteria and rollback plans, • Lead post-migration hypercare and rapid issue resolution, • Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like • No material revenue loss or billing errors during migration, • Stable, fully functional ad serving platform post-cutover, • High confidence and adoption across commercial and operations teams, • Clear ownership, documentation and roadmap for ongoing optimisation What We’re Looking For Essential Experience • Proven track record delivering large-scale ad tech or media platform migrations, • Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting, • Experience leading complex, cross-functional programmes in revenue-critical environments, • Strong programme management discipline (planning, RAID, governance, exec reporting), • Experience in retail media, publisher or marketplace environments, • Experience working with global vendors and system integrators, • Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile • Strategic thinker with strong execution focus, • Calm and decisive under pressure, • Commercially aware and outcome-driven, • Collaborative and highly influential across functions, • Pragmatic and hands-on when needed to unblock delivery The Challenge You’ll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together—driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

About Us: 12 Hours Location: Brent Cross, London Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

We are partnering with a leading, high-growth real estate developer in the UAE to appoint a Chief Sales Officer to lead a full transformation of their global sales function. This is not a traditional sales leadership role. This is a mandate for a hands-on sales transformation operator who can rebuild, scale, and integrate a complex, multi-market sales engine. The Mandate You will take full ownership of the end-to-end sales ecosystem—redefining how the business drives revenue across local and international markets. The focus is on: • Rebuilding sales structures, incentives, and performance frameworks, • Driving productivity and accountability across a large, layered organization, • Moving from personality-led selling to scalable, system-driven execution What You’ll Own • End-to-end sales strategy and commercial planning, • Pricing, inventory strategy, and launch alignment, • Broker and channel ecosystem management, • CRM, reporting, governance, and collections, • Sales operations, performance management, and KPIs What We’re Looking For We are looking for a leader who has built and transformed, not just managed. You will bring: • Proven experience transforming sales organizations at scale, • Strong analytical and data-led decision-making capability, • Deep understanding of complex, broker-driven environments, • Experience across multi-geo or international sales structures, • Credibility to lead senior sales teams and drive change, • A hands-on, execution-focused leadership style Real estate experience is strongly preferred, or experience in similarly complex, high-value, channel-driven sectors.

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Media Sales Planner - Podcast & Audio £30k - Graduate - Early Career A leading media business is bringing all of its podcast activity together under one dedicated studios division, housing original in‑house productions, hosted third‑party shows, and recently acquired creator‑led studios. The portfolio already includes some of the UK’s most successful podcasts across news, sport and entertainment, with ambitious plans to continue growing content output and commercial revenue. The Sales Planner role sits at the centre of this growth, supporting podcast partnerships and helping turn strong content into commercially effective campaigns. Key responsibilities • Build media plans, with ownership of availability checks, blocklists and costings, • Support podcast partnership leads with brief responses, sourcing audience data, case studies and insight to create compelling sales proposals, • Own the campaign handover to delivery teams, ensuring campaigns are set up exactly as sold, • Join relevant client and agency meetings to support early conversations, advise on show selection, explain plans and answer technical questions How the role is structured • Content discovery and awareness: staying close to what is trending and what content is launching next, • Building a pipeline of shows and creators to approach, aligned with wider content strategy, • Pitching and selling: confidently presenting ideas and propositions to shows, agents and partners, • Industry insight: keeping up to date with podcast market trends, competitors, research and technology, • Internal collaboration: working with commercial, content, marketing, tech and editorial teams A genuine interest in podcasts and digital audio is essential, as strong knowledge of the content underpins both credibility and success in the role. What the role offers • The opportunity to work with leading creators and partners in the podcast market, • Exposure across sales, content and commercial strategy within a growing audio business, • Close collaboration across multiple teams within a large media organisation, • Progression to Partnership Manager What success looks like • Agreed and achieved listenership and inventory targets, • Strong relationships established with key creators, agents and partners, • Trusted internal relationships across marketing, sales, tech and editorial If you are a graduate (Media/Marketing or similar degree) or have 1-2 years experience in industry please apply and we can set up a quick call!

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Chief of Staff (Retail & Operations Lead) Ref: YC47215 A Japanese brand is currently recruiting a Chief of Staff (Retail & Operations Lead) to join its London office as part of its European expansion. This role combines strategic execution as a key partner to the CEO with hands-on retail leadership, ensuring both operational excellence and premium brand experience in-store. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, • (X) NOT eligible: YMS, Graduate visa, Student visa, Requiring visa sponsorship Work type: Hybrid working available Visa support: No Benefits: Staff discount, Pension scheme TYPE: Permanent, full-time WORKING HOURS: 9:00-17:00 from Monday to Friday SALARY: £45-50K depending on experience START: ASAP LOCATION: Central London Chief of Staff (Retail & Operations Lead) Main Responsibilities: • Translate CEO strategy into operational execution across retail, projects, and workflows, • Design and optimise operational processes, manuals, and project management frameworks, • Manage ordering, inventory, logistics, and import processes in coordination with HQ in Japan, • Support business expansion, including new store launches and operational improvements, • Drive efficiency through data analysis (spreadsheets) and digital/AI tools, • Deliver premium in-store customer experience and represent the brand on the shop floor, • Communicate the value and story of Japanese traditional products to customers, • Train, mentor, and manage store staff, • Build and standardise store operations, • Support new store openings and retail expansion initiatives Chief of Staff (Retail & Operations Lead) Ideal Candidate: • 3+ years’ team management experience in retail, hospitality, or a startup environment, • Hands-on mindset with willingness to engage in customer-facing retail operations, • Strong data analysis skills and proficiency in digital tools, • Business-level Japanese and English, • Experience in airlines, luxury hotels, or premium hospitality, • Startup or tech company experience, • Experience working closely with senior leadership (e.g. CEO support), • Proven track record in driving sales performance or improving customer satisfaction ** All applicants for the (Chief of Staff (Retail & Operations Lead)) must have the right to work in the country without any restrictions as the Company is not able to offer visa support. 1 **We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: YC47215) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

About Us: - 24 Hours Location: Wembley Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Sales Administrator Location: UK (Office/Hybrid – depending on business needs) Hours: Monday to Friday, 8:45am – 5:00pm (37.5 hours per week) About the Role My client, a well-established brand is looking for a highly organised and proactive Sales Administrator to join their team and support the growth of sales across the independent, foodservice, and wholesale sectors in the UK. This is a varied and fast-paced role where you will provide essential operational support to the Business Development team while ensuring excellent customer service and smooth day-to-day operations. Key Responsibilities • Process customer orders and coordinate deliveries with internal logistics teams and external partners, • Act as a key point of contact for customer enquiries, including logistics, payments, and promotions, • Build and maintain strong relationships with customers to support sales retention and growth, • Monitor sales data to identify trends and support initiatives to increase customer orders, • Assist with the planning and coordination of in-store demonstrations and promotional activities, • Support seasonal campaigns and ensure timely distribution of promotional materials, • Manage accounts receivable tasks, including sending invoices, statements, and payment reminders, • Liaise with the Finance team to ensure accurate customer account management, • Prepare monthly sales performance reports, • Maintain organised records, documentation, and sales materials inventory, • Previous experience in a sales administration or customer service role, • Strong organisational skills with the ability to manage multiple tasks efficiently, • Excellent communication skills and a customer-focused approach, • Comfortable working with data, reports, and internal systems, • Proactive, detail-oriented, and able to work both independently and as part of a team, • Confident using Microsoft Office and CRM systems Antal Website

Stockroom Assistant Job Ad - Oceanus Freelance Stockroom Assistant (Packing & Inventory – Temporary Contract) Location: South West London Company: Oceanus The Label Oceanus The Label is a growing fashion brand looking for a reliable and hands-on Stockroom Assistant to support our day-to-day operations. This role will involve working closely with our stock and fulfilling orders from a small stockroom space in South West London. The space currently holds approximately 800 units and requires hands-on organisation, inventory management, and efficient day-to-day handling. This role is initially offered on a temporary basis, with the potential to extend into a longer-term position depending on performance and business needs. We are open to both part-time and full-time availability. Key Responsibilities: • Picking, packing, and dispatching customer orders, • Receiving and organising incoming stock deliveries, • Managing and processing returns efficiently, • Organising and optimising a small stockroom space, • Maintaining accurate inventory records, • Highly organised and detail-oriented, • Proactive and able to work independently, • Comfortable with physical tasks (lifting, packing, moving stock), • Reliable and punctual, • Someone who can bring structure and order to a growing operation, • Rate: £12 per hour, • Contract Type: Freelance / Self-Employed (Temporary), • Flexible hours depending on workload (part-time or full-time availability considered), • Initial short-term project to organise and manage, • Potential for ongoing work following initial period, • Immediate start preferred If you’re someone who enjoys hands-on work and organising systems, and want to be part of a growing fashion brand, we’d love to hear from you. Please apply with a short introduction and your availablity

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London South Molton ! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now!

Happiness has many forms and new stationery is one of them. We are looking for a full-time Assistant Manager for our flagship Chelsea store on Pavilion Road. We’re nothing without our people, and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you, then join our club! A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We’re looking for an Assistant Manager who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. This is a full time, permanent position to start May 2026. It would suit someone with existing Retail Management experience, or someone with at least 2 years retail experience who is looking to take the next step. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management • Assisting Operations Manager in training, motivating and managing our team, • Assisting with recruiting new Papersmiths, • Follow our existing systems and introduce changes to make the more efficient and enjoyable, • Assisting Operations Manager with holiday and absence management, • Assisting Operations Manager with day to day running of the store, • Driving sales and meeting sales targets, • Managing instore systems including our POS, Lightspeed, • Ensuring the interior and exterior of the shop and stockroom are immaculate, • Enlist the help of others when needed to fix problems quickly, • Keeping stocked with necessary supplies, • Prepping, updating, replenishing resources and task sheets, • Customer service and making sales, • Banking and sales reporting Inventory Management • Updating the inventory with new stock arrivals, • Processing deliveries, • Organising and overseeing stock checks Visual Merchandising • Take direction from our Operations Manager to create new displays, • Direct the refreshing and maintenance of displays as necessary ( daily - weekly), • Assist with the installation of window displays Skills Required • Management experience : 1 year ( preferred ), • Retail experience : 2 years ( mandatory ), • Commercially minded, • Customer centric with a positive attitude, • Confidence to demonstrate products, • Experience in sharing specialist knowledge with customers, • Excellent communication skills, • Visual merchandising skills, • Able to work weekends and holidays as required Job Type Full-time, permanent.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Location Corner Shop 7 Arundel St, London WC2R 3DA Company Description Corner Shop is a growing and busy independent grocer, deli, café and wine bar. We opened our doors in September 2025 and have already seen great success. We are now looking for enthusiastic and dedicated individuals to join our team as we continue to grow. Role Description This is a full-time on-site role for a Retail Sales Assistant located in London. The Retail Sales Assistant will be responsible for engaging with customers in-store, providing exceptional service to enhance their shopping experience, and assisting them with product selection. Daily responsibilities include managing sales transactions, maintaining product displays, restocking shelves, and addressing customer inquiries. Ensuring a clean and organized store environment is also an essential part of this role. Qualifications • Customer Service and Customer Experience skills to deliver exceptional shopping support, • Strong Communication skills for interacting effectively with customers and team members, • Retail Sales and Sales expertise to handle transactions and promote products, • Ability to work in a fast-paced retail environment with strong organizational skills, • Basic understanding of inventory management is a plus, • Positive attitude and a genuine interest in helping customers Hours and Salary 40 hours per week Pay: £14.50 + Tron Please send your CV to

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

HUISHAN ZHANG, the internationally acclaimed luxury fashion house celebrated for its fusion of Eastern heritage and Western design, is seeking a commercially driven Senior Ecommerce Manager to lead and scale our digital business. This is a high-impact role with full ownership of ecommerce performance, responsible for driving online revenue growth while maintaining the brand’s luxury positioning and customer experience. The Role You will own the ecommerce channel end-to-end, combining trading, optimisation, and performance oversight in a fast-paced, entrepreneurial environment. Key responsibilities: • Own ecommerce performance, including revenue, conversion rate, and AOV, • Lead weekly and monthly trading, using data to drive decisions and prioritise growth opportunities, • Manage and optimise the Shopify site, ensuring a seamless, high-converting customer journey, • Oversee product launches and onsite merchandising to maximise sell-through, • Identify and implement CRO and UX improvements, • Manage and challenge external paid media agencies to deliver strong, efficient growth, • Use Shopify, GA and analytics tools to evaluate performance and define clear actions, • Develop pricing and markdown strategies to balance margin and inventory, • Collaborate with creative and brand teams to align content with commercial performance, • Oversee junior support (intern) for site operations and admin About You • 4-7+ years in ecommerce, digital trading, or performance-led roles within fashion or luxury, • Proven track record of driving ecommerce growth and improving conversion, • Strong Shopify experience and understanding of ecommerce operations, • Commercially minded, with a strong grasp of trading, margins, and performance levers, • Confident managing external agencies and holding them accountable, • Analytical and proactive, with a bias toward action and ownership, • Comfortable operating in a lean team where you balance strategy and execution Why Join • Full ownership of a growing ecommerce channel, • Opportunity to shape and scale digital within a luxury brand, • High visibility and direct impact on business performance, • Entrepreneurial, hands-on environment

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Assistant Store Manager – Slowear London (King’s Road) Slowear is seeking an experienced and passionate Assistant Store Manager to join our boutique in King’s Road, London. This is a unique opportunity to take on a leadership role within a premium retail environment while also supporting the development of our new womenswear project. As an Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver exceptional customer service, and drive business performance. Your role will be pivotal in enhancing the customer journey, fostering long-term client relationships through CRM, and analyzing sales trends to help the team exceed targets. Key Responsibilities • Support the Store Manager in overseeing daily store operations and team performance, • Monitor and analyze store KPIs, identifying opportunities to drive sales and improve results, • Lead and support the execution of CRM strategies to build and retain a loyal client base, • Play an active role in the launch and development of the new womenswear category, • Train and motivate the team to deliver an exceptional customer experience aligned with the Slowear brand values, • Ensure adherence to all internal procedures, visual merchandising standards, and inventory management processes, • Promote and embody Slowear’s commitment to sustainability, inclusion, and timeless Italian style Profile • Minimum 2–3 years of experience in a premium or luxury retail environment, ideally in a leadership or senior sales role., • Preferred experience in both menswear and ladieswear fashion retail, • Strong CRM knowledge and clienteling mindset, • Comfortable with sales performance analysis and turning insights into actions, • A passion for quality craftsmanship, timeless fashion, and refined aesthetics, • Excellent communication, organizational, and team leadership skills, • Creative, proactive, and eager to contribute to the growth of a new product category Why Join Us At Slowear, we offer more than a job — we offer the chance to be part of a brand that celebrates lasting quality, cultural heritage, and authentic human connection. You’ll work in a dynamic and supportive environment, where your ideas and contributions truly matter. If you’re passionate about fashion with purpose and want to help shape the future of a brand rooted in slow living and timeless elegance, we’d love to hear from you. Apply now and join the Slowear world!

We’re opening our newest MAAP LaB in London. More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities. This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP. We’re looking for a Retail Store Manager to lead it. Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to. You will • Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community, • Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards, • Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience, • Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs, • Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily, • Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits, • Manage store rostering in line with wage budgets and sales performance, • Oversee inventory management to ensure product availability at all times, • Lead and support LaB rides, community engagement and local activations You bring • Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability, • Confident leadership skills, with the ability to inspire and align a team around shared goals, • Exceptional customer service and selling capability, • Strong visual merchandising experience and attention to detail, • A self-motivated, proactive and solutions-focused mindset, • The ability to think strategically while executing day-to-day retail operations, • A proven track record of delivering results, driving sales and building high-performing teams, • A passion for delivering a world-class retail experience, • A genuine interest in cycling, fashion, music and London’s cultural landscape In return • Product allowance, • Staff pricing across the range, • A competitive package

As a Client Advisor for Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Job Description: Retail Client Partner Location: London (U.K.) Role Overview As a Retail Client Partner, you will own and grow existing strategic client/s relationships within the Retail sector. This role focuses on deepening partnerships, expanding revenue within assigned accounts, and serving as a trusted advisor to retail clients across business and technology functions. You will be accountable for account health, revenue growth, and long-term client satisfaction. Key Responsibilities Account Growth & Revenue Expansion • Drive growth within existing accounts through selling of analytics, data engineering, data science, and AI/ML solutions., • Own the full opportunity lifecycle within assigned accounts—from opportunity identification and solution shaping to proposal development, negotiation, and closure., • Develop and execute strategic account plans aligned to client priorities and revenue targets., • Serve as the primary relationship owner for assigned existing accounts, acting as a trusted advisor to senior client stakeholders., • Build and maintain strong relationships with business, digital, analytics, and technology leaders., • Partner with clients to identify opportunities across the retail value chain, including merchandising, pricing, promotions, supply chain, inventory optimization, e-commerce, omnichannel, customer experience, loyalty, and personalization., • Translate retail business challenges into scalable, data- and analytics-driven solutions., • Collaborate closely with Data Analytics, Data Engineering, and Data Science teams to co-create tailored client solutions., • Act as the primary escalation point for client issues and ensure delivery excellence in collaboration with internal delivery and engagement teams., • Ensure alignment between client expectations and delivery outcomes to drive high client satisfaction, retention, and renewal., • Stay current on Retail and Consumer industry trends, including digital commerce, omnichannel transformation, AI-driven merchandising, demand forecasting, and customer analytics., • Own account-level KPIs including revenue growth, pipeline health, client satisfaction, and engagement expansion., • Provide accurate forecasting, account reviews, and account growth plans to leadership., • Contribute to portfolio-level growth strategies for Retail and Consumer accounts. Required Experience & Domain Expertise • 10+ years of experience in consulting, IT services, analytics, or technology services., • Strong background in Retail, CPG, or Consumer account management, client partnership, or relationship management roles., • Proven track record of growing revenue within existing enterprise retail accounts., • Solid understanding of data analytics, data engineering, AI/ML, and digital platforms in retail environments., • Demonstrated ability to manage complex, multi-stakeholder retail accounts. Preferred Qualifications • Retail domain experience across one or more areas: merchandising, pricing & promotions, supply chain & inventory, e-commerce, omnichannel, customer analytics, or loyalty., • Hands-on experience with proposal development, renewals, and contract expansions., • Strong consulting mindset with the ability to articulate business value to retail stakeholders., • Excellent leadership, communication, negotiation, and presentation skills., • Strong appreciation of IT tools, platforms, and solution architectures used in retail. Other Requirements • Flexibility to travel as needed to support existing client engagements.

Job Title: Sales Administrator Department: Finance Location: Hybrid (split between site-based and home-working) Country: UK Level: Individual Contributor Reports to: Senior Revenue Administrator Responsible for: N/A Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Sales Administrator provides comprehensive sales administration support to the Sales team, acting as a key liaison between Sales and cross-functional departments including Operations and Finance. The role ensures accurate order processing, revenue integrity and efficient coordination of sales activities, supporting the smooth and effective management of customer accounts globally. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Responsibility Area 1: Sales Order Processing • Accurately process all sales orders, received from Sales, on a daily basis., • Enter, maintain and manage sales orders in Sage and Salesforce., • Maintain accurate asset records in Halo., • Ensure all required documentation is complete and compliant prior to product shipment., • Prepare shipping documentation and liaise with couriers to ensure timely dispatch., • Proactively monitor open sales orders and resolve discrepancies with Sales, Finance or Operations., • Produce weekly Open Sales Order reports for Finance and Sales., • Raise monthly reports for Sales to highlight expiring warranties and licences to support revenue retention., • Raise invoices for repairs based on quotes issued by the Support team., • Liaise with customers regarding shipping updates, invoices and credit notes., • Take credit card payments over the phone and checking BACS payments with Finance team., • Request credit checks where required., • Manage and track all trial stock to ensure accurate inventory records., • Process and ship trial agreements in a timely manner., • Work with the Sales team to ensure trial stock is returned on time., • Maintain accurate product and customer data within Salesforce and associated systems., • Manage inbound leads and distribute them to the appropriate Sales representative., • Provide additional reports as and when required., • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • Working knowledge of Sage, Salesforce.com, Halo and MS Office., • Strong organisational skills with the ability to prioritise effectively and meet deadlines., • Ability to work independently and collaboratively within a small team environment., • Excellent attention to detail and high level of numerical accuracy., • Ability to adapt to changes., • Strong problem-solving and critical thinking skills., • Clear and confident communication skills with the ability to build effective working relationships across departments., • Adaptable and comfortable working in a dynamic, growing business., • Demonstrates a growth mindset, curiosity and commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Experience in a similar revenue, sales administration or finance support role., • Additional language skills.

Role: Brand Partnerships Director Location: London (Hybrid) About the Role We are looking for an exceptional Brand Partnerships Director to spearhead sponsorship and partnerships across our expanding slate of premium social and digital IP, including YouTube-first Shows and Podcasts, to advertisers and media agencies. This is a senior role at the heart of a fast-growing sports and entertainment media business, operating at the centre of premium digital content and monetisation. Key Responsibilities Revenue Generation & Pipeline Management • Own and drive brand partnership and sponsorship revenues across the company's full slate of partners and content properties, • Build and maintain a robust commercial pipeline, forecasting accurately and reporting performance to the leadership team, • Identify and develop new revenue streams, including content integration packages, co-produced branded series, podcast sponsorships and digital media buys, • Set and achieve ambitious revenue targets, contributing to the company's overall commercial strategy Agency & Advertiser Relationships • Leverage and continually grow an extensive network of UK media agency contacts across planning, investment and partnerships team, • Proactively source, respond to and win partnership briefs from media and sponsorship agencies as well as client direct, • Represent the company at industry events, upfronts, screenings and networking forums to build market presence and generate inbound interest, • Maintain senior relationships across holding groups and independent agencies, becoming a trusted commercial partner for sports-adjacent media investment Pitch Development & Sales Collateral • Lead the creation of compelling, insight-driven pitch materials that articulate the value of our content slate, audiences and advertising formats, • Build detailed media plans and sponsorship proposals, translating client briefs into bespoke commercial packages, • Work collaboratively with teams and partners across the group to build and represent commercial propositions including detailed proposals and media plans, • Continuously refine and improve the company's commercial narrative, positioning and go-to-market messaging Client Management & Campaign Delivery • Act as the senior point of contact for brand partners from deal close through to campaign delivery and post-campaign reporting, • Manage client expectations with professionalism and transparency, ensuring all partnerships deliver against agreed KPIs, • Identify upsell and renewal opportunities within the existing client base, building long-term commercial relationships Cross-Functional Collaboration • Work closely with production and content teams to ensure partnership deliverables are achievable, creatively strong and commercially sound, • Partner with the sales function to align on market positioning, pricing strategy and go-to-market priorities, • Collaborate with platform and analytics teams to ensure robust measurement frameworks are in place for all brand partnerships, • Input into product development, helping to shape new commercial formats and inventory types based on market demand What we're looking for • Proven track record in brand partnerships, media sales, sponsorship or commercial development, ideally within digital media, sports media or a premium publisher environment, • Demonstrable experience closing six and seven-figure partnership deals, • Active network of UK media agency contacts at planning, investment and partnerships director level across major holding groups, • Deep understanding of the digital media landscape, including YouTube, podcast monetisation, programmatic advertising, branded content and paid social, • Strong commercial acumen with the ability to build media plans around media both within in and around premium, multi-platform content packages, • Exceptional pitch and presentation skills, confident, persuasive and articulate in front of senior agency and brand stakeholders, • A good understanding of social platform content distribution and revenue mechanisms including platform monetisation programmes and partnerships WHAT WE OFFER A competitive compensation package A senior role with real ownership and influence The opportunity to work with ambitious, growth-focused clients A fast-paced, entrepreneurial environment where experience and judgment matter About Miroma Group Miroma Group is a global independent marketing business, uniquely placed to unlock value and drive growth for disruptive brands. The group comprises a global network of award-winning marketing and communications agencies. Defined by its agility and challenger thinking, Miroma Group works with clients that share its appetite for transformative growth.

Are you an experienced operational leader with expertise across the full Supply Chain and manufacturing? Do you have a proven track record in building high performance teams within FMCG manufacturing? Are you able to demonstrate proven ability to build structure and process to facilitate rapid growth in output and turnover? MacGregor Black is partnering with a FMCG business on the search for a Chief Operating Officer. This is a perm role based in London. Key Responsibilities: • Lead end to end operations across demand planning, procurement, logistics, inventory, production and co-packing., • Redesign and embed a best-in-class S&OP process across the business., • Implement tools, dashboards and reporting to improve forecasting accuracy and operational visibility., • Strengthen infrastructure and processes to ensure reliable supply, high service levels and better cross functional alignment., • Drive rigorous value engineering across the supply chain to improve gross margin., • Develop, optimise and scale co-manufacturing networks., • Maintain documentation, traceability, certifications and continuous improvement processes., • Lead packaging optimisation across materials, formats, artwork, sustainability and cost., • Establish clear KPIs, accountability, operating rhythms and performance management. What We're Looking For: • 15+ years’ experience in FMCG operations background., • Track record of expanding and building manufacturing sites., • Experience with co-manufacturing, technical transfer and supplier optimisation., • Proven margin delivery and value-engineering track record., • Strong S&OP, ERP/systems, planning and operational governance experience., • Exposure to international operations (US experience advantageous)., • Ability to lead teams, build capability and implement structure in scaling environments. Salary – dependent on experience – very attractive package Please contact Rob Blackburn today for further information.

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

Retail Sales Consultant | Sigma Sports – Hampton Wick Are you passionate about cycling and love helping people find their perfect ride? We're looking for an enthusiastic Retail Sales Consultant to join our team at our Hampton Wick store. This is a fantastic opportunity to turn your love of cycling into a career at one of the UK's most respected premium cycling retailers. About Us Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings into a leading destination for cyclists of all levels. We're known for our curated range of premium bikes and accessories, state-of-the-art workshops, and bespoke bike fitting services. At our core, we're a community, and we're proud of it. The Role As a Retail Sales Consultant at Hampton Wick, you'll be the face of Sigma Sports, guiding customers through everything from choosing their first road bike to upgrading their setup. You'll combine expert product knowledge with genuine passion to deliver an outstanding experience every time. What you'll be doing: • Providing expert advice on bikes, components, and accessories, • Conducting bike sizings and recommending the right fit for every customer, • Driving sales and building long-term customer relationships, • Keeping on top of the latest cycling products, trends, and technologies, • Managing stock, inventory, and customer orders efficiently, • Keeping the store looking its best: organised, fully stocked, and visually on point, • Collaborating with a passionate, supportive team About You • Previous retail sales experience (cycling industry experience a real plus), • Strong knowledge of bikes, components, and accessories, • A genuine passion for cycling, • Excellent communication and customer service skills, • Organised, detail-oriented, and a great team player, • Experience with inventory management systems is a bonus What's In It For You • Competitive salary + uncapped commission on sales, • 33 days holiday, inclusive of bank holidays, • Generous staff discounts on premium cycling products, • Career growth and professional development opportunities, • Access to state-of-the-art workshops and bike fitting facilities, • A supportive team who genuinely love what they do Hours: 40 hours per week (Monday–Sunday) Location: Sigma Sports, Hampton Wick Send your CV and a cover letter telling us why you're the perfect fit to:

Christopher Farr Cloth is seeking an enthusiastic, motivated, and driven Operations Manager to join our head office team in London on a 10-month fixed-term contract covering maternity leave. The ideal candidate will have a degree in a textile-related discipline or relevant professional experience. This is an excellent opportunity for someone looking to build on their experience and take the next step in their career. Your responsibilities will include (but will not be limited to) the following: • Operate as a standalone function within the business, taking full ownership of the role and its responsibilities., • Act as a key point of contact for multiple internal teams and external stakeholders, ensuring clear and effective communication., • Quickly develop a comprehensive understanding of systems, processes, and relationships to support efficient decision-making and problem-solving., • Produce detailed sales reports on a monthly, biannual, and annual basis., • Prepare annual (and ad hoc quarterly) royalty reports for design partners., • Set and track annual targets across territories and showrooms., • Analyse performance of new collections through quarterly reporting., • Deliver biannual analysis of sample sales versus order conversion., • Manage and maintain website integration with the company’s custom ERP system, liaising with developers to resolve issues and implement improvements., • Oversee additional system integrations, including US tax and mobile applications, ensuring seamless functionality., • Manage inbound stock from suppliers, ensuring accurate booking and timely allocation against outstanding orders., • Monitor and maintain optimal stock levels across product and sample inventory., • Oversee pricing updates, including new product launches and supplier increases, ensuring alignment with company margins., • Oversee order processing and reserve allocation across EU territories and selected US regions, ensuring smooth and accurate order flow across the team., • Monitor and support all order workflows, troubleshooting issues and maintaining high service standards., • Approve and set up trade accounts in line with company requirements., • Co-ordinate team schedules, including holiday, sick leave, remote working, and the company calendar., • Provide cross-functional support by covering key roles during periods of absence., • Support and collaborate with team members across departments, maintaining a strong understanding of roles to assist with problem-solving and workflow continuity., • Provide administrative support to global accounts teams as required and have basic knowledge of varying global tax requirements., • Handle incoming calls and email enquiries in a professional and timely manner. Requirements • Proficient in the Microsoft Office suite, especially excel., • Eager to learn, positive and self-motivated., • Graduate in Textile Design (or related field)., • Organised, hardworking and meticulous with an eye for detail., • Strong communication skills., • Thrives in a fast-paced working environment., • Excellent time management and ability to adapt to change., • Enjoys working as part of a team. Application Please apply with a CV and cover letter to Hannah Nash We will endeavour to get back to you within 48 hours. Commitment: Full-time (9-6PM) Location: Kings Road, London Salary: Competitive

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques. Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment. Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting. This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship. The Role • Support the Store Director in leading, inspiring and developing the sales and management teams, • Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets, • Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention, • Identify and nurture future talent, implementing structured development and succession plans, • Partner with HR and senior retail leadership on recruitment and team planning, • Lead by example on the shop floor, maintaining strong visibility with both clients and teams, • Support the execution of in-store activations, events and brand initiatives, • Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership, • Conduct annual performance reviews, providing clear, constructive feedback and development pathways, • Oversee stock management, inventory control and operational excellence, • Ensure seamless onboarding, training and continuous development of new hires Requirements • Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment, • Proven track record of leading teams and driving strong commercial results, • Extensive luxury clientelling experience with the ability to build and retain high-value client relationships, • Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action, • Inspirational leadership style with a collaborative and inclusive approach, • Excellent organisational and operational management skills, • Fluent English required; additional languages advantageous, • Highly presentable, brand-focused and confident representing a prestigious luxury house Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to

We’re opening our newest MAAP LaB in London and we’re looking for an Assistant Store Manager to help bring it to life. This isn’t just retail. It’s a space where cycling, culture and community intersect. Rides, coffee, conversation - all anchored by a premium product experience. As #2 in store, you’ll partner closely with the Store Manager to lead the team, drive performance and deliver the MAAP experience on the floor. What you’ll do • Support the Store Manager in the day-to-day running of the LaB, • Lead from the floor, driving service standards, sales performance and team engagement, • Act as the key escalation point during trading hours when required, • Coach and develop team members through in-the-moment feedback and support, • Execute visual merchandising standards with precision and consistency, • Support roster execution, inventory management and operational processes, • Step into Store Manager responsibilities as required, • Play an active role in delivering community rides, events and activations What you bring • Solid retail experience with exposure to team leadership or keyholder responsibilities, • Strong execution focus - you deliver consistently and at pace, • Confident communicator with the ability to coach and influence others, • High attention to detail across product, VM and customer experience, • Commercial awareness and understanding of retail KPIs, • Hands-on, proactive and solutions-oriented, • Connected to cycling, fashion or cultural communities What’s on offer • Product allowance, • Staff discounts, • Competitive salary

Hauser & Wirth is one of the world’s leading commercial galleries for Modern and Contemporary art with locations across the UK, USA, Europe and Asia. Publishing has been a cornerstone of Hauser & Wirth’s activity since the gallery’s founding in 1992. From publishing artists’ writings and exceptional exhibition-related books to commissioning new scholarship and pursuing the highest levels of craft in design and bookmaking, Hauser & Wirth Publishers creates vital, lasting records of artists’ work and ideas, forging critical gateways to the cultural discourse they inspire. Hauser & Wirth Publishers are seeking an experienced Sales Manager (maternity cover, 3 days/week) to oversee the delivery of title data, sales materials, and distributor relationships across our publishing programme. This is a part-time role requiring strong organisational skills, commercial awareness, and the ability to manage multiple stakeholders. You will play a key role in ensuring accurate and timely title information is delivered to distributors, supporting sales performance and maintaining high-quality publishing data across all channels. The position will suit someone able to work as part of an international team willing to use their initiative, with exceptional communication and organization skills, and an ability to work well under pressure. Key responsibilities Title data management: • Compile and deliver new title information to distributors, • Maintain and update the internal publishing database with the latest title information and assets, • Send regular updates to distributors and colleagues on pricing, metadata, and asset changes, • Review distributor catalogue proofs for accuracy Publishing Assets & Sales Materials: • Create Advance Information (AI) sheets for internal and external use., • Commission and brief copywriters to produce marketing copy, providing clear commercially driven direction for the text, • Actively work with editors for updated materials and ensure prompt distribution to key partners, • Produce and deliver sales presentations to external sales teams, • Lead the concept, coordination, and production of seasonal sales catalogue Sales operations & reporting: • Manage outreach, sales, and invoicing for all wholesale book orders, • Monitor distributor inventory levels and sales reports; coordinating stock replenishment as required, • Collate and integrate external/distributor sales data into internal reporting Distributor relationship management: • Act as a key point of contact for distributors, handling queries on pricing, promotions, and title information, • Support promotional activity and sales opportunities with distributors, • Represent the company at book fairs as required Skills/Competencies Required Experience • Minimum of 3 years' experience working in the publishing sector in a sales or distribution management capacity Technical Skills • Ability to analyse sales data, forecast demand, and identify revenue growth opportunities., • Strong presentation and communication skills, • Proficiency in Excel, Powerpoint and Power BI., • Highly organised with the ability to manage data across multiple sources, • Understanding of global book market dynamics and retail channels, • Proactive problem-solver comfortable working in a fast-paced, evolving environment Additional Requirements • Willingness to travel to Hauser & Wirth locations and bookfairs when required

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear. With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene. Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude. Gianvito Rossi has opened exclusive boutiques in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha. In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder. For our Boutique in London - Mount Street we are looking for a Full-Time Sales Associate position. SALES ASSOCIATE - JOB MISSION The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique. Daily Boutique Operations • Welcoming customers after the Maison's sales ceremony, • Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience, • Building strong relationships with current and potential customers by keeping them informed about products and services, • Actively participating in customer loyalty and CRM processes according to company standards, • Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control, • Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.), • Communicating feedback gathered during customer interactions and contributing to achieving store sales targets, • Knowledge of English and availability to work during store hours are required About You We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English.

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Company Description Millie Savage Jewellery Pty Ltd, a Melbourne-based jeweler, specialises in creating unique, handcrafted pieces that celebrate the natural beauty of precious and semi-precious stones. Founded in a garden shed, Millie Savage's journey has grown into a collaborative effort with a talented team operating in studios located in Melbourne and Bali. Renowned for her affinity with Australian opals and a variety of stones, Millie combines artistic flair and technical expertise to create lasting treasures. With a commitment to high-quality, ethically sourced materials, Millie’s jewelry is a testament to her passion for the craft. Customers can explore her distinctive designs at the flagship Fitzroy store or at boutiques in London and New York. Role Description This is a casual on-site role located in our London boutique for a Luxury Sales Assistant at Millie Savage Jewellery Pty Ltd. The role involves providing exceptional customer service, supporting clients throughout their purchasing journey, and building strong customer relationships. The Luxury Sales Assistant will handle daily sales operations, manage the organisation of inventory, maintain the display and atmosphere of the store, and ensure seamless communication with the team. Additionally, the ideal candidate will foster a warm and inviting retail experience, reflecting the company’s brand ethos. Qualifications • Strong interpersonal skills and a customer-focused attitude, • Excellence in customer service and effective communication skills, • Proven sales abilities and experience in driving results, • Effective organizational and multitasking skills, • A passion for fine jewelry and an understanding of luxury retail practices, • Positive attitude and professionalism, with the ability to work both independently and collaboratively, • Previous experience in a premium or luxury retail environment is an advantage, • Proficiency in operating retail point-of-sale systems

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

The Burt’s Bees National account manager plays a critical role in delivering Clorox Europe’s growth agenda by translating commercial and brand strategy into customer specific profitable plans, leading and accelerating delivery of cross functional execution in priority retail partners. The role carries accountability for Boots, Superdrug, Holland & Barrett and High Street discounters. This role shapes a strong account level point of view, builds collaborative customer and internal stakeholder relationships, delivering high quality joint business planning, demand creation, and NPD execution to accelerate Burts Bees growth and expansion opportunities. 80% Account Management • Of the 80% time: Boots, Superdrug, (60%), • Holland & Barrett, Paul Murray, discounters (20%), • Lead the account level commercial agenda for Boots, Superdrug, Holland & Barret and Paul Murray, shaping a clear point of view that translates channel strategy into actionable customer plans., • Partner closely with the Head of Channel and Sales planning to align account plans to commercial priorities and deliver against revenue and margin targets., • Develop and execute yearly joint business plans (JBP’s) with clear investments, activation plans and measurable outcomes., • Own customer performance management including forecasting, availability, supply collaboration and inventory management., • Execute NPD launches flawlessly in line with brand and channel strategies ensuring strong distribution, visibility and conversion., • Manage trade spend with discipline, ensuring compliance, accurate accruals and demonstrate ROI., • Strengthening strategic customer relationships driving collaborative growth agendas and high-quality engagement of stakeholders., • Ensure best in class digital shelf execution partnering with shopper marketing to maximise conversion and visibility of the brands. 20% Analytics/Admin • Provide an insight led view of account performance, highlighting risks, incremental brand opportunities and required actions to cross functional partners. Input IMS into brand reporting to ensure teams have clear visibility of performance drivers including promotional effectiveness. Audit and analyse digital shelf data and translate findings into actionable plans. Manage timely, compliant Concur processing of trade spend invoices and accurate monthly accruals. Key Skills, Abilities, And Experience Required Scope Factors • Reports to Head of Channel, • No direct management responsibilities, • Revenue Responsibility: approx. $6M net sales across designated accounts., • Role is based in Richmond with a hybrid model requiring a minimum of three days per week in the office. Minimum Requirements • Minimum of 3-5+ years’ FMCG account management., • Experience in Beauty, • Proven success managing major retail accounts ideally including Boots/Superdrug including JBP preparation and negotiation., • Strong forecasting/inventory management and forecasting capability, • Demonstrated trade spend governance and budget management. Preferred: • 1 -2+ years’ experience working with wholesale/distribution partners. Education Level/Degree: • Bachelor’s Degree preferred., • Technical Skills:, • Strong Excel skills (formulas, pivot tables, VLOOKUP), • Microsoft Powerpoint – Creation and edit., • Confident using analytics tools such as Power BI, retail dashboards., • Familiarity with digital shelf tools (e.g., Profitero, e. store), • Knowledge and experience of Concur invoice processing or similar platform. Managerial Skills and Abilities: • Clear and persuasive communication; skilled negotiator with strong commercial acumen., • Critical thinking and Problem Solving with analytical rigor and sound decision making., • Excellent cross-functional collaboration, strong planning and organization; high attention to detail., • Adaptability, flexibility and a strong growth mindset., • Consistent KPI tracking and performance reporting discipline.