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V12 Automobil is a respected high performance and luxury car dealership based in central London, specialising in the sale and finance of exceptional vehicles. We deliver a premium, tailored service to both new and existing clients, with a strong focus on professionalism and customer experience. We are currently seeking an experienced automotive sales professional with a minimum of two years sales experience within the motor trade. Knowledge of vehicle finance and finance products would be highly advantageous, although not essential. Salary: £50,000–£55,000 OTE Bored of main dealer politics? V12 Automobil offers a more family feel working environment, with realistic earning potential and genuine opportunities to grow and develop within the business. Our stock ranges from everyday prestige vehicles to rare, high performance supercars, all supported by extensive industry knowledge and a genuine passion for automotive excellence. As an FCA authorised dealership, we work with a panel of reputable finance providers to help clients secure and enjoy their ideal vehicle. V12 Automobil offers an excellent working environment, including an on site gym, close transport links via Victoria Station and the opportunity to work with some truly exceptional and aspirational vehicles. Due to the nature of the role, it is highly important that applicants are based in London. Role Description This is a full-time, on-site position for a Sales Specialist based in London. The successful candidate will be responsible for managing the complete sales journey, from initial enquiry through to vehicle handover, while delivering an exceptional customer experience throughout. The role involves building strong relationships with clients, understanding their individual requirements, and providing expert guidance on vehicle selection and finance solutions. Additional responsibilities include developing sales opportunities, identifying new business prospects, maintaining strong market awareness and contributing towards overall company sales performance. This position requires a professional and proactive individual with a client focused mindset, excellent interpersonal skills and the ability to build long-term relationships with both new and existing customers. Qualifications • Minimum of two years sales experience within the motor trade, • Excellent communication and customer service skills, with the ability to engage confidently with a broad range of clients, • Proven sales experience with a track record of meeting and exceeding targets, • Knowledge of vehicle finance and finance products would be beneficial, • Strong understanding of sales processes and the ability to contribute positively to team performance, • A genuine passion for the automotive industry, with knowledge of luxury and high-performance vehicles highly advantageous, • Ability to work effectively within a team and adapt within a fast-paced environment, • Experience using CRM systems and sales software would be beneficial, • Full UK driving licence required, • Applicants must currently live within London or the surrounding areas

Company Description Decor Express Ltd is a paint mix and decorating supplies store located in Clapham and Richmond, South West London. Catering to both trade professionals and DIY enthusiasts, we specialize in offering high-quality building products at competitive prices. Our commitment to providing exceptional service and value has made us a trusted choice for homeowners and tradespeople alike. For more information, visit decor-express.co.uk. Job Summary We are seeking an experienced and motivated Store Manager to lead the daily operations of our busy paint and hardware store. The successful candidate will be responsible for managing staff, delivering excellent customer service, driving sales, maintaining stock levels, and ensuring the smooth running of the branch. This role is ideal for someone with previous management experience within the paint, decorating, hardware, builders’ merchant, or trade retail industry. Key Responsibilities: · Manage the day-to-day operations of the store · Lead, motivate, and support the store team · Deliver outstanding customer service to trade and retail customers · Achieve sales targets and maximise store performance · Maintain high standards of merchandising and store presentation · Monitor stock levels and coordinate stock ordering · Build strong relationships with suppliers and customers · Handle customer queries and resolve complaints professionally · Ensure health & safety procedures are followed at all times · Support and cover other branches when required · Oversee opening and closing procedures, cash handling, and reporting Requirements: · Previous experience in a management or supervisory role · Experience within the paint, hardware, decorating, trade retail industry preferred · Strong leadership and communication skills · Good organisational and problem-solving abilities · Customer-focused with a proactive attitude · Ability to work in a fast-paced retail environment · Flexible and reliable · POS, IT and stock management skills Desirable Skills: · Knowledge of paint products and decorating supplies · Experience working with retail and trade customers · Driving licence (preferred but not essential) We offer a comprehensive benefits package including: · Competitive salary depending on experience, from £37,000 -£39,000 per annum · Opportunity to earn annual performance-related bonus and monthly sales target bonus · 30 days holiday entitlement, including bank holidays · Staff discount at Decor Express stores · Company pension scheme · Private medical insurance · Flexible benefits scheme including: o Gym membership discounts o Free coffee vouchers o Discounts on sportswear and lifestyle brands We are committed to providing a supportive working environment with opportunities for long-term career development. Location Richmond Branch – 5–6 Lichfield Terrace, TW9 1AS Flexibility required to cover Clapham Branch – SW11 5RH when necessary.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Sales Advisor - Entry Level (No Experience Required) Immediate Starts Available - Full Time Equivalent Our client, a premier sales and marketing firm in London, is renowned for delivering exceptional results for their expanding portfolio of national brands. They are currently seeking ambitious, immediate starters eager to fast-track their personal and professional development in a high-energy, customer-facing environment. Investing heavily in your success, they provide top-tier training and mentorship from day one. For those with a competitive edge, a clear leadership pathway is available - most top performers find themselves leading and managing their own teams within just 6 to 12 months. Key Responsibilities & Role: The main purpose of this role is to connect potential customers and clients in order to increase their clients' revenues and brand awareness. • Represent clients in face-to-face residential campaigns across Central London, ensuring excellent customer experience and service., • Maintain the reputation of both our client and the brand you represent., • As you progress, take on responsibilities including recruitment, training, and attending networking events/workshops to advance your skillset. Candidate Requirements This entry-level role is perfect for ambitious individuals looking to transition into a fast-paced professional environment. Our client looks for: • Full-time Availability - MUST be able and eligible to work full-time in the UK., • Ambition & Drive: A self-motivated mindset with a desire for long-term career progression and a "can-do" attitude toward new challenges., • Interpersonal Excellence: The ability to engage professionally with customers face-to-face and build immediate rapport., • Commitment to Growth: A hunger for personal development and the ability to apply coaching to reach leadership milestones. Benefits of joining the team: • Competitive Earnings: Benefit from a reliable brand awareness fee plus uncapped commissions, bonuses, and performance-based incentives., • Global Networking & Travel: Opportunities to travel across the UK and attend exclusive networking events., • Comprehensive Training: From day one, you’ll receive full coaching on client products, company culture, and core business strategies., • Vibrant Social Scene: Join optional weekly team nights and social events to unwind and connect with your colleagues., • Business Recognition: Celebrate your success with features on company social media and websites, alongside internal awards and promotions., • Professional Growth: Dedicated investment in your personal development and a clear path toward leadership. Within this role you’ll enjoy the opportunity to earn more than the usual run-of-the-mill earnings. This self-employed role provides a platform for high earning potential and additional incentives. It is our client’s ongoing mission to support your personal development throughout this incredible self-employed opportunity with unbound potential. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About the Role: Grade Level (for internal use): 12 The Team: C&RS Sales Team for Financial Institutions, is focused on selling the S&P Global Market Intelligence flagship solutions (RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards) in the wide Financial Institution space across Germany, Austria, and Switzerland. We are looking for an addition to our regional team who will be selling our market-leading solutions to existing and new customers. The Impact: As a Senior Sales Specialist, you will help drive commercial growth across the DACH region by building strong client relationships, identifying revenue opportunities, and positioning our credit and risk solutions to meet the evolving needs of financial institutions. This role has a direct impact on business growth, client retention, and the expansion of our market presence in this strategically important customer segment. What's in it for You: • Be part of a meritocratic team with strong career advancement and earning potential., • Join an innovative, high-growth business line focused on market-leading credit and risk solutions for financial institutions., • Work closely with Product Experts, Product Management, Marketing, Legal, and Client Support teams, giving you broad exposure across the organization and the opportunity to shape client outcomes collaboratively., • Develop deeper expertise in credit risk, fixed income markets, and the commercial application of S&P Global Market Intelligence solutions within the Financial Institutions segment.Responsibilities:, • Provide excellent service to existing and potential customers., • Identify and execute growth opportunities., • Meet or exceed individual growth goals/quotas., • Plan and execute sales campaigns., • Maintain structured tracking of activity, pipeline accuracy, and forecasting., • Identify and develop revenue synergy and cross-sell opportunities., • Build and maintain knowledge of industry and economic events impacting clients, and clearly connect the relevance of S&P Global products to their business priorities and market challenges., • Collaborate effectively with team members and internal stakeholders, including Product Experts, Product Management, Marketing, Legal, and Client Support teams, to deliver strong commercial outcomes for clients., • Use sound judgment in day-to-day sales activity, take initiative to identify issues or areas for improvement, and apply solutions with an end-to-end view of the client and sales process., • Communicate complex solution value clearly and effectively to a range of audiences, while building credibility as a trusted partner to clients and internal colleagues., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 6+ years of experience in RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards in the wide Financial Institution space in Germany, Austria, and Switzerland., • Bachelor's or Master's degree or equivalent relevant work experience., • Fluent in English and German., • Strong sales execution skills, including the ability to manage pipeline activity, maintain forecasting discipline, and consistently deliver against commercial objectives., • Able to engage with and influence peers, immediate leadership, and cross-functional stakeholders to achieve common goals., • Able to work effectively with incomplete or evolving information, while identifying practical options in non-routine situations., • Strong communication skills, with the ability to explain fairly complex or technical information within a specialized sales environment., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.Additional Preferred Qualifications:, • Prior experience in selling Market Data to Financial Institutions is an advantage., • Knowledge of Credit Risk and fixed income markets is an advantage., • Demonstrated ability to identify process improvements, seek out new opportunities for innovation, and translate market or client insight into commercial action., • Experience coaching, guiding, or positively influencing colleagues while ensuring team priorities are considered alongside individual goals., • Resilience, professionalism, and a positive mindset when working through challenges, setbacks, or changing client circumstances. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

Sales Advisor - Entry Level - Immediate Starts! (No Experience Required) - LONDON OTE of £25000 - £30000 per annum Would you like the chance to represent Clients in a FUN environment with a GREAT TEAM? Are you looking for an immediate start on your career with a team that values your professional growth? Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately. As a growing Direct Sales and Marketing company, they’re seeking ambitious individuals with strong communication skills and a customer-focused approach—ideal for those looking to build a new career in sales and customer service or simply gain valuable skills and experience. What`s in it for you? • Fantastic earning potential with a day rate plus commission, alongside additional financial incentives to boost your income even further!, • Rapid progression and Business Development opportunities, • Advancement based on individual merit and performance, • Busy social calendar with weekly team nights, • Development of interpersonal skills and confidence, • Opportunities to travel No previous experience is required in this face-to-face field sales role, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Support Worker / Hospitality / Bar work / Retail Assistants / Direct Sales / Warehouse / Sales Representatives or any other customer service and sales roles. As they continue to expand throughout the UK, this self-employed, day rate plus commission opportunity offers a chance to take full ownership of your success and build your sales experience from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Join the RAC as a Roadside Technician!\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • \nA competitive base salary of £35,000 with a realistic OTE of £60,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • Sheffield\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with proven technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nStrong base pay: £35,000 with a realistic OTE of £60,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

About the Role: Grade Level (for internal use): 10 The Team: The Enterprise Solutions division at S&P Global supports private equity and venture capital firms by enabling effective data control and driving internal analytics and insights. The division focuses on portfolio analytics, valuations, investor reporting, and on-demand insights into operating metrics, positioning itself as a leader in the FinTech space. The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided. This team acts as the primary point of contact for non-commercial relationship management with clients. We are a highly collaborative group that understands our broader goals and how each member's work plays a vital role in our collective success. The Impact: You will interact with senior members of management and c-suite executives at private market firms of all sizes daily via email, phone, and face-to-face meetings. By producing high-quality output and paying close attention to detail, you will directly influence our clients' success. Your ability to be resourceful, solution-oriented, and adaptable will ensure our clients maximize the value of our FinTech solutions, ultimately driving product adoption and long-term partnership growth. Responsibilities: • Partnering with clients to understand their needs, objectives, product usage, and overall internal workflows, acting as a supportive and collaborative team player., • Provide constructive and actionable client feedback to Product Management or other departments regarding product requirements, enhancement requests, and ideas, generating new ideas and thinking outside the box., • Increasing product adoption and usage among clients by taking the initiative to provide proactive support and guidance., • Offering transparency to internal stakeholders regarding issues, risks, and opportunities, actively participating in collaborative efforts and team discussions., • Collaborating with sales to schedule client meetings and demos, seeking ways to work with others and contribute outside of your given tasks., • Regularly checking in with clients and providing support, determining the best course of action based on clear guidelines and assessing the urgency of client needs., • Living the S&P Global purpose and values, seeking meaningful connections to your day-to-day work., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 4+ years of experience in account management, client success, or other client-facing roles., • Bachelor's degree in Finance, Economics, Management, Business Administration, or a related field., • Demonstrated knowledge and interest in private markets/FinTech., • Highly proficient in Microsoft Excel, Word and PowerPoint, and the motivation to learn new applications., • Excellent written and verbal communication skills and an outstanding customer service orientation, with the emotional intelligence to understand how your behaviour impacts different client situations., • Strong organizational skills and ability to manage multiple tasks, effectively assessing urgency and meeting specific timelines and quality targets., • The ability to work well both independently and within a team., • The ability to work well within a fast-paced environment, handle high-pressure situations, and manage deadlines appropriately, remaining resourceful and solution-oriented., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications:, • Experience with Microsoft Teams, Salesforce, Jira, or Pendo., • Previous experience working in a client-facing role within the FinTech or private markets industry., • Demonstrated ability to build and maintain strong client relationships, with a track record of driving product adoption and client satisfaction . About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Kick Off Your Sales Career in Central London with Comprehensive Training and Excellent Benefits! (Immediate Starts Available) Role: Entry Level Sale Role (Immediate Starts Available) Working days: 5 FULL days a week - Monday - Friday (Optional Saturdays available) Earnings: OTE £24,000-£30,000 per Annum Are you searching for a career that offers a genuine sense of belonging and a vibrant team environment? Do you thrive in a workplace where support, progression, and exciting travel opportunities are part of the package? Are you looking for an immediate start opportunity? Our client stands out by putting its company culture and team environment above all else. They believe that enjoying your work and colleagues leads to success, fostering a hardworking, fun, and motivating atmosphere. You'll develop professional skills, build connections, and truly love coming to work. Come be part of a team doing things differently! The Company A leader in marketing and sales in London, our client specialises in face-to-face interactions within event-based settings and retail pop-ups. This approach creates a motivating atmosphere while providing unparalleled access to potential customers. For clients, it means superior brand exposure and awareness. For customers, it translates into an unrivalled experience, exceptional customer service, and a seamless sales journey that other formats can't match. For you, this means a brand awareness fee on top of uncapped commission for every sale you make. By moving away from a basic salary, you earn more for your hard work while enjoying a fun company culture and a fulfilling self-employed opportunity to match your ambition and work ethic. What You'll Need to Be Successful: Must-Haves (non-negotiable): • Confident English communication skills., • Eligible to work full-time in the UK., • Completed full-time education, or available to work for the next 3 months., • Willingness to learn and develop skills in Marketing, Customer Service, Sales, Branding, and Sales Admin., • Strong work ethic with an enjoyment for a fun and sociable work environment., • Basic computer/tablet skills. Ideals (not essential, still apply if you don't have them): • GCSE English Level D/3 or equivalent., • Previous customer-facing experience (customer service, sales, hospitality, care, warehouse, front of house, retail)., • Ambitious, competitive, and enjoys a challenge., • Desire to progress and take on additional responsibilities. Our client believes your drive, work ethic and perseverance are your greatest assets, so don't let CV gaps, specific qualifications, or a lack of prior experience hold you back. Your Initial Responsibilities: • Attend product/service training to understand the client you'll represent., • Participate in skill development sessions with experienced sales professionals., • Attend office meetings for company updates, networking, motivation, and feedback., • Approach potential customers in event-based field sales environments to generate interest in clients' brands., • Maintain a friendly, approachable, and professional demeanour., • Assist in closing sales and guiding customers through the acquisition process, including sales admin. Benefits (What You Get in Return): • Progression: Opportunity for increased responsibilities, mentorship, and leadership within 6 months., • Support: Continuous training, support, and skills development., • Environment & Culture: Weekly company social nights, relaxed atmosphere, quarterly success events. Friendly environment where everyone is made to feel welcome and part of their team., • Incentives: Financial bonuses for hitting targets, invites to abroad trips (beach holidays, skiing, city breaks), prestigious events, and prizes., • Immediate Start: Usually within 5-7 days, but willing to wait for notice periods., • Experience: Gain diverse professional skills in Direct Sales, Marketing and Customer Service for your career development. Next Steps: Apply with your most recent CV (include your phone number) and answer the short yes/no eligibility questions. Our client is keen to meet candidates, not just assess CVs. If successful, you'll receive a call or email to invite you to a digital or face-to-face meeting to discuss the commission-based opportunity further. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Sales Opportunity in London Offering a Rewarding Career Path No Experience Required - Immediate Start! Ready for a career that challenges you, rewards you, and pushes you to grow? Our client is not just offering a job, they’re offering an opportunity to thrive in an exciting, high-energy sales environment where you can truly make an impact. Based in the heart of London, our client is a fast-paced sales and marketing company representing some of the most well-known brands in the country. Due to current expansion, they are looking to grow their direct sales team with ambitious, forward-thinking Entry-Level Sales Assistants who have a passion for driving growth and the ability to turn ideas into impactful campaigns. This role offers a fantastic day rate plus uncapped commission, ensuring your earnings directly reflect your effort and results. Please note: This role is not suitable for students or international students, as the position requires a full-time commitment. What They Are Looking For: • Communication: Excellent English communication and interpersonal skills., • Experience: No experience is required; however, a background in sales, marketing, retail, hospitality, or other face-to-face customer relations roles is a bonus., • Adaptability: The ability to work independently as well as in a collaborative, team-oriented environment., • Mindset: A creative and strategic mindset with a passion for delivering unique and exceptional customer experiences., • Availability: Full-time equivalent availability (4–5 days per week, Monday–Saturday). Key Responsibilities: • Engage with customers face-to-face within residential environments across the London area, answering inquiries and providing product information., • Develop and implement innovative sales strategies to drive brand awareness and revenue growth., • Build strong connections with consumers to boost brand loyalty and deliver memorable experiences., • Showcase in-depth product knowledge and offer personalized recommendations., • Conduct market research to identify trends and opportunities for brand growth. The Perks • The Team: Join a team that knows how to balance the hustle with a great social scene. They keep energy levels high in the office and host regular social events so you can truly connect with your colleagues., • See the World: From regional road trips to international getaways—our client doesn't just stay in the office!, • Unlimited Earning Potential: Receive a competitive base day rate plus uncapped commissions. The harder you hustle, the more you earn., • Social Life: Enjoy monthly team takeovers, social events, and group activities., • Level Up Your Skills: No experience? No problem. Our client’s professional coaching program will help you get started from day one. No experience is required for this subcontracted role. You will have access to fantastic support and mentoring networks from seasoned professionals, providing you with the tools and resources to excel in this dynamic field sales role. However, candidates with previous experience in the following areas will find it useful: customer service, sales representative, direct sales, field sales, warehouse, retail, call center, bar management, hospitality, marketing assistant, front of house, direct marketing, sales assistant, or canvassing. This role is not suitable for candidates still in education (school/College/University) or current international students. Due to availability, our client is looking for candidates that can work 4/5 full days per week (Mon - Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About the Company The Role: Reporting to the Commercial Operations Associate Director. Your goal will be to provide outstanding service to our clients and work closely with colleagues internally. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure to ensure all account openings and new enquiries are dealt with in a timely manner. You will have a keen eye for detail maintaining our CRM system and producing reports on a daily and weekly basis. This is an office-based role, primarily on the phone and email, so you will need to be confident, enthusiastic and willing to learn in order to develop yourself as an individual. About the Role Key responsibilities of the role are: • Responsible for issuing account forms, obtaining references and the account opening process before it is passed to our CFO and Credit Control Team, • Completing reports for the daily KPI dashboards, • Monitoring the Info and New Accounts inbox, • Assisting Customer Service and the Sales Team with any pricing exercises and updating our internal systems as necessary, • Liaising with Transport and Customer Services on a daily basis to ensure wasted journeys are dealt with in a timely manner, • Producing end of month reports for specific customers as and when required, • Maintaining the CRM and ensuring a new sites listing is issues to the relevant people on a weekly basis, • Setting clients up with access to our online portal, • Managing a WhatsApp group and passing on relevant information to various departments/ personnel within the business, • Completing Outstanding Tickets on daily basis, • Answering any Sales calls and overflow lines, • Assisting with obtaining skip permits from the local councils, • Learn and complete the SMARTWaste setup, • Completing new supplier questionnaires as and when required, • Ad-Hoc duties as set by your Line Manager Qualifications Qualifications/Experience: • Intermediate level of Microsoft Office skills, • Ideally have previous exposure to the Waste Management and Recycling industry, • Experience of working in a fast-paced environment Required Skills • Be self-motivated with an analytical mind and a keen eye for detail, • Ambitious dynamic go getter with a real can-do attitude, • Confident communicator, both verbal and written, • Good team player as you will be required to work with a range of personnel internally and externally, • Work well under pressure and to set timelines in a professional manner Equal Opportunity Statement We are committed to diversity and inclusivity.

We are looking for an exceptional Assistant Store Manager to join the team at our flagship store in London. Company Presentation Carolina Bucci is a jewellery designer whose creations are synonymous with a modern and effortless sense of luxury. Her jewellery is a vibrant re-invention of her family’s rich heritage, and it has redefined what fine jewellery can be, and how it should be worn. This is an exciting opportunity to become part of a globally recognised fine jewellery house defined by craftsmanship, creativity, and impeccable client experience. The Role Working closely with the Store Manager, the Assistant Store Manager will play a key role in supporting the daily operations of the store while delivering an elevated and personalised client experience. Key responsibilities include: • Being a true brand ambassador, embodying the spirit and values of Carolina Bucci, • Delivering exceptional customer service and maintaining impeccable personal presentation, • Handling all customer enquiries with professionalism, discretion, and empathy, • Ensuring that the jewellery and the store maintains a pristine appearance at all times, • Supporting sales performance and operational excellence within the store, • Assisting with reporting, administrative duties, stock management, and shipment coordination, • Overseeing deliveries, transfers, and inventory processes with accuracy and attention to detail, • Building strong and long-lasting relationships with clients Profile The ideal candidate will demonstrate: • A thorough understanding of what defines a luxury brand, • Previous luxury retail experience, ideally within fine jewellery, hospitality, or fashion, • Strong administrative and organisational skills, • Experience with reporting, stock control, and shipment procedures, • Exceptional communication and team working skills, • Excellent attention to detail and a proactive, hands-on approach, • The legal right to work in the UK At Carolina Bucci, we value individuality, warmth, and authenticity as much as expertise.

Join the RAC as a Roadside Technician!\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • \nA competitive base salary of £35,000 with a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish your day on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nExciting Opportunities Await in Yorkshire and The Humber:\n\n, • Sheffield\n, • A Level 2 light vehicle maintenance qualification (or equivalent), along with proven technical, electrical, and diagnostic experience.\n, • A customer-focused approach that puts our members first.\n, • Your own RAC van\n, • Fuel card\n, • Full uniform\n, • \nStrong base pay – £35,000 with a realistic OTE of £60,000, plus bonuses for top performers.\n, • \nShare in our success – Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover – From your very first day!\n, • \nCar salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays – 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support – 24/7 confidential support helpline for you and your family.\n, • \nYou’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. You stay calm under pressure and confident in your craft.\n, • \nYou thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery. No two jobs are the same!\n

Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering • Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security., • Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution., • Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework., • Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows., • Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability., • Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments., • Monitor UC system performance and proactively address issues., • Support and integrate Contact Center technologies (eg Webex Contact Center)., • Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents., • Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms., • Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios., • Provide hands-on support for executive meetings, global town halls, departmental events, and internal events., • Support event planning staff with AV setup, live support, and post-event teardown., • Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools., • Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment., • Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation., • Operate within an Agile delivery environment, supporting continuous improvement., • Participate in on-call rotas and provide out-of-hours or weekend support where required., • Assist with special projects and technology initiatives as directed by IT management., • Maintain compliance with company policies, vendor standards, and software licensing requirements. Technical Skills • Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades., • Strong experience with Microsoft Teams (configuration, troubleshooting, and integration)., • Experience with WebEx Dedicated Instance and UC platform integration., • Knowledge of voice recording systems (eg Redbox) and regulatory requirements, • Knowledge of SIP, CUBEs, VoIP, and UC networking concepts., • Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems., • Strong problem-solving skills with excellent attention to detail., • Confident communicator, able to work effectively with end users, executives, and technical teams., • Customer-focused with a friendly, professional approach., • Ability to multitask and prioritise in a fast-paced environment., • High sense of ownership, collaboration, and accountability., • Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies., • Industry certifications are desirable:, • CCNP Collaboration, • Microsoft Teams Certified, • AV or UC vendor certifications, • Working knowledge of Windows 11, Microsoft Office, and Outlook.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Interim Building Surveyor, Housing Association London, £350 - 400 p/day PAYE/Umbrella, 6-month contract Your new company Are you an experienced Building Surveyor passionate about improving the quality, safety, and sustainability of residential homes? We’re looking for a proactive professional to join our team and support the delivery of high-quality planned and reactive works across a diverse housing portfolio. As a Building Surveyor, you’ll play a key role in ensuring customers can live safely and independently in well-maintained homes. You’ll work closely with internal teams, external contractors, and local authorities to deliver exceptional property services across a range of residential - and some commercial - properties. You’ll be responsible for conducting detailed surveys, writing technical reports, managing works programmes, and ensuring projects are completed to high standards, on time and within budget. Your new role • Build strong working relationships with contractors and support the resolution of operational issues., • Manage programmes of planned and reactive works, ensuring quality delivery and adherence to budget., • Conduct full building surveys, prepare technical reports, and provide cost analysis and recommendations., • Project manage complex works and disrepair cases, working collaboratively with legal and operational teams., • Oversee responsive repairs and contribute to the improvement of long-term maintenance planning., • Carry out post-inspections to ensure contractor work meets required standards., • Support the voids process and monitor contractor performance., • Investigate customer service complaints and propose improvements., • Assess damage following serious incidents (e.g., floods, fires) and manage resulting works., • Provide technical advice and assessments on major repairs, cyclical maintenance, FRA, EPCs, and other contracted works., • Ensure compliance with statutory and regulatory health and safety requirements, including CDM. Essential: • Experience in contract administration, including use of JCT / NEC contract documents., • Strong technical reporting skills., • Experience in project management or delivering programmes of work., • Excellent IT skills (Microsoft Word, Outlook, Excel)., • Relevant surveying qualifications or equivalent experience.Desirable:, • Degree in Building Surveying or related discipline., • Membership of RICS or CIOB., • DEA or FRA assessor training. Flexible working options available. Long-term contract opportunity. Competitive daily rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4781448

Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab’s Law. You’ll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role • Manage disrepair claims and ensure compliance with legal protocols, • Supervise and support a small team of officers, • Liaise with contractors, internal teams, and customers to resolve issues, • Monitor KPIs, contractor performance, and value-for-money checks, • Ensure adherence to Health & Safety and Ombudsman complaint standards, • Strong knowledge of Disrepair Protocol and housing legislation, • Experience in property maintenance and managing legal disrepair claims, • Excellent communication, negotiation, and customer service skills, • Ability to work to strict deadlines and manage competing priorities, • IT proficiency (Word, Excel, Outlook) Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4750249

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Specialised Engineer - HCL Commerce Our client, a leading global supplier for IT services, requires Specialised Engineer - HCL Commerce to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 2 days per week. This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate This role has a direct and measurable impact on the stability, scalability, and evolution of large-scale digital commerce platform operating within consumer retail and digital-first industries. The HCL Commerce Specialized Engineer plays a critical role in enabling always-on customer journeys, and work on mission-critical platform that must handle peak traffic events, large user base, complex catalogue, pricing, and order management scenarios as well as contribute to programs involving platform modernization, cloud adoption, and continuous digital enhancement, often within multi-year transformation initiatives Key Responsibilities • Design, develop, and maintain HCL Commerce/IBM WebSphere Commerce Suite components and extensions., • Build and enhance Back End services using Java, J2EE, Spring/Spring Boot, and REST APIs, • Ensure solutions meet scalability, performance, availability, and security standards, • Diagnose and resolve complex issues across application, integration, and infrastructure layer, • Perform root cause analysis (RCA) and implement long-term fixes to prevent recurrence, • Ensure adherence to SLAs, ITIL incident/problem/change management practices, • Analyse logs, application metrics, and system behaviour to proactively identify risks., • Manage HCL Commerce deployments on Azure, • Work with CI/CD pipelines and deployment tooling (eg, Jenkins, Git, Docker). Essential Skills: • Strong hands-on experience with HCL Commerce/IBM WebSphere Commerce architecture, • Proficiency in Java, J2EE, Graph and RESTful APIs, • Experience with Spring/Spring Boot and Back End service development, • Solid understanding of relational databases especially Oracle, • Experience and knowledge of tools like Eclipse, RAD, GIT and other monitoring tools like Splunk, Dynatrace, New Relic etc., • Practical experience with Azure hosting commerce platforms, • Strong analytical and problem-solving skills, • Excellent stakeholder communication and documentation abilities, • Experience in Retail and E-commerce, • Experience with MongoDB and other NoSQL Databases If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

Delegated Authority Your new company A leading global speciality insurer is seeking a Senior Delegated Authority Analyst to join its Delegated Authority function. The organisation is well regarded for its financial strength, specialist underwriting expertise and commitment to innovation, customer service and employee development. It operates in a dynamic market environment and continues to grow, offering a collaborative culture and strong professional development opportunities. Your new role In this role, you will act as a central point of contact for all matters relating to delegated underwriting arrangements. You will be responsible for conducting due diligence reviews for new and renewing delegated authority agreements, working closely with internal stakeholders throughout the approval process. You will also manage the annual audit schedule, which includes scoping and arranging audits, reviewing reports, discussing findings with relevant teams and ensuring that recommendations are implemented in a timely manner.You will review new and renewing lineslips and master policies to ensure compliance with internal standards, while also supporting the maintenance of the CRM system to ensure accurate and up-to-date records of all third-party relationships. The role involves conducting quality control reviews of work completed by other Senior Analysts and identifying any training needs. You will develop an understanding of the company’s various divisions and classes of business so that you can provide cover and support when required.Additionally, you will assist in reviewing and maintaining policies and procedures relating to third-party oversight, and you will support the preparation of quarterly reports for internal management committees. You will attend market forums and stay informed on regulatory and Lloyd’s market developments. The role also includes providing guidance and training to internal teams on delegated underwriting and regulatory requirements, supporting internal audit reviews, completing ad hoc compliance tasks and building strong working relationships with business units and the Lloyd’s Delegated Authority Team. What you'll need to succeed To be successful in this role, you will need strong attention to detail and excellent due diligence and investigative skills. You should have a highly analytical mindset, strong written and verbal communication abilities and the confidence to engage effectively with stakeholders at all levels. Strong organisational and time-management skills are essential, along with the ability to work independently and proactively. You should be IT literate and have experience in delegated authority or compliance within an insurance environment. Experience within the Lloyd’s Delegated Authority market and familiarity with systems such as Atlas, DCOM and DAM would be advantageous. What you'll get in return You will be joining a successful and growing organisation that offers a competitive salary and a comprehensive benefits package. The company promotes a supportive and collaborative culture, with a strong focus on professional development and long-term career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4789183

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED BASE SALARY £25-31,500 DOE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

A Salesforce Solution Architect is required to support a large‑scale CRM transformation programme for an exciting professional services client. This is an opportunity to take a complex, legacy‑integrated estate and evolve it into a well‑governed, scalable target architecture. The role will focus on end‑to‑end solution design across Salesforce and connected platforms, supporting delivery teams through build, release and migration, while ensuring architectural coherence, data integrity and operational resilience ahead of a 2026 legacy exit. Responsibilities • Define Salesforce‑led target architectures across business processes, data, integrations and release management., • Own solution design for Salesforce capabilities, working closely with delivery teams throughout build and release cycles., • Provide architectural assurance, challenge designs constructively, and unblock delivery risks., • Collaborate with business, technology, data and integration teams to align solutions to programme objectives., • Support release planning, environment strategy and deployment governance across Salesforce and adjacent platforms. Key deliverables • Salesforce solution architectures aligned to enterprise standards and delivery constraints., • High‑level and low‑level designs covering data models, integrations, security and non‑functional requirements., • Architecture decision records (ADRs) and governance artefacts., • Input into release management, deployment strategy and environment configuration (e.g. Gearset / Azure DevOps)., • Design support through build, test, cutover and legacy decommissioning phases. Essential skills and experience • Proven experience as a Salesforce Solution Architect on complex, multi‑stream delivery programmes., • Strong understanding of Salesforce Sales Cloud, Service Cloud, data models, security, sharing and limits., • Experience designing integrations between Salesforce and downstream systems using modern integration patterns., • Strong grasp of order‑to‑cash / billing, customer lifecycle or transactional business processes., • Experience working in delivery‑embedded architecture roles, balancing governance with pace., • Ability to clearly articulate, document and defend architectural decisions with senior stakeholders. Additional desirable experience • Experience with Salesforce release management tooling (e.g. Gearset) and ALM practices., • Exposure to Azure DevOps or similar delivery toolchains., • Experience working in regulated or highly controlled enterprise environments., • Background in utilities, financial services, subscription or membership‑based organisations. Contract length - 6 months There is a requirement to be on site 2 days a week For more information please apply with a CV and outside of IR35 day expectations to

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Regional Optimization Lead supports the delivery of the commercial optimization agenda across the shipping fleet, working closely with the Senior Commercial Shipping Optimization Manager to turn strategy into effective execution. This senior role maintains a strong focus on live earnings and voyage efficiency, with day‑to‑day involvement in monitoring vessel behaviour, stepping in on deviations, and partnering with operations, chartering, performance, and claims teams to protect and enhance voyage economics. Acting as the link between commercial strategy and operational delivery, this role provides hands‑on support across fuel utiliziation, routing, speed handling, bunker planning, claims, and post‑voyage analysis. It strengthens transparency and rigor by using dashboards, digital tools, and standardized processes to guide decisions. Collaboration is central to success. The Commercial Lead works closely with Chartering, Operations, Performance, Claims, Bunkers, and Analytics teams to drive optimization, capture value, and ensure findings are applied fleet-wide. * Implement the commercial shipping maximization agenda in line with set priorities, converting strategy into practical voyage and fleet actions. * Maintain a strong daily earnings focus through PnL oversight, route and speed monitoring, and active participation in daily Chartering optimization huddles. * Optimize voyage execution through hands‑on involvement in fuel utilization, routing, speed management, stoppages, route compliance, and heating strategy, applying “heat‑to‑need” principles and surfacing exceptions via dashboards. * Track vessel and voyage performance benchmarks, working with the Performance Manager to identify underperforming vessels and coordinating corrective actions with internal partners. * Support bunker optimization by reviewing bunker intakes and helping refine bunker stem decisions to improve cost and efficiency outcomes. * Take ownership of vessel performance and commercial claims, including performance claims, off‑hire tracking, and voyage‑level re‑billables, coordinating with internal and external stakeholders to improve recovery. * Strengthen charter party and contract performance by reviewing Time‑Charterparties, identifying improvement opportunities, and applying redelivery guardrails to prevent over‑hire and commercial leakage. * Deliver post‑voyage analysis and insights, working with Analysts and Performance teams on monthly earnings reviews, underperformance reports, and voyage reviews, ensuring findings are embedded through closed‑loop feedback. * Lead bi‑weekly optimization huddles with chartering, claims, and operations teams. * Contribute to benchmarking and reporting, maintaining accurate shipping scorecards, tracking trends against internal targets and industry standards, and highlighting improvement opportunities. * Own and negotiate underperformance claims with vessel owners. * Partner across Performance, Chartering, Operations, Digital, Technical teams, charterers, suppliers, and vendors to support optimization, knowledge sharing, and continuous improvement across the fleet. * Recent experience in commercial shipping, voyage operations, or fleet performance with hands‑on exposure to live voyage management. * Strong practical understanding of PnL drivers, fuel consumption, routing, speed management, bunker planning, and voyage economics. * Hands‑on experience using IMOS or similar commercial voyage management systems. * Experience identifying freight losses, reducing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous). * Solid understanding of tanker charter parties and freight terms. * Experience in vessel performance assessment, including off‑hire and efficiency‑related claims. * Confident working with dashboards, voyage systems, and performance data to support real‑time decisions. * Background as a senior sea‑going mariner or recent commercial shipping experience within tanker operations. * Experience within a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making, fleet performance drivers, owner–charterer dynamics, and operational frameworks that support optimization. * Experience working as a charterer for a ship owner or pool operator. * Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams, as well as external partners and vendors. * Understanding of compliance requirements, risk management practices, and governance frameworks relevant to commercial shipping operations. * Commercial mentality with experience in cost recovery, claims management, contract optimization, and delivering measurable financial outcomes. * Familiarity with vessel performance technologies, fuel‑efficiency solutions, and digital platforms relevant to shipping optimization. At bp, we support our people to grow in a diverse and dynamic environment. We value the strength that comes from different perspectives and experiences. Our benefits are designed to help your work fit your life, including flexible working options, generous parental leave, and excellent retirement benefits. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Job Title; Senior Property Manager Salary; Basic salary £35,000, plus a quarterly paid commission incentive. OTE; £36,750 - £42,000 Location; Vox Studios, 1-45 Durham Street, SE11 5JH The Role Step into a rewarding career with Johns&Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported. Your Responsibilities as a Senior Property Manager: As a Senior Property Manager, you will build and maintain strong relationships with both landlords and tenants by providing outstanding customer service, proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes. Leveraging your strong technical knowledge of property management, you will not only effectively resolve complex issues but also play a key role in training and mentoring staff, sharing your comprehensive expertise with the team. Your Skills and Experience: • You bring extensive experience in residential Property Management, with a proven track record of success, • You excel at developing and mentoring staff, demonstrating a proven ability to conduct effective training sessions., • You hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations., • You are an exceptionally organised and composed individual., • You are known for your exceptional customer service skills, consistently delivered in previous roles. Why Join Us? • Enhanced holiday allowance, including additional holiday schemes and birthday leave., • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits., • Company wide performance-based incentives, including international trips., • Wellbeing – As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists., • Employee referrals scheme., • Opportunities for professional development and career growth. About Us: At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey. Johns&Co Careers

Lead Customer Insight Analyst London - Hybrid - 2 days a week in office Up to £90,000 plus bonus The Company They are a large, established organisation in the insurance space. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics, and self-service insight! The Role • Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams., • Define the operating model, frameworks and priorities that enable scalable, self service insight delivery., • Partner closely with analytics, marketing, product, data science and technology teams to embed customer insight into change and strategy., • Translate complex analysis into clear, actionable insight that drives commercial and customer outcomes., • Champion a customer first mindset, improving trust and confidence in customer data as a strategic asset., • Remain hands on, contributing to analysis, tooling and insight delivery while setting direction. Your Skills and Experience • Strong commercial experience in customer analytics or customer insight leadership roles., • Advanced SQL skills and strong experience with Power BI or equivalent BI tools for self service reporting., • Capability in Python for analysis and insight generation is highly desirable., • Experience building or supporting predictive insight, analytical frameworks or models that influence decisions., • Proven ability to operate across strategy and delivery, owning outcomes and engaging senior stakeholders., • Strong understanding of scalable insight delivery and data driven ways of working. What They Offer • Salary between £60,000 and £90,000., • Bonus scheme of up to 16%, • Hybrid working with two days per week in the office., • High visibility role with scope to shape long term customer insight capability and progress into senior leadership. How to Apply Apply now to learn more about this opportunity and discuss whether it aligns with your career goals.

Role – Data & Analytics Practice Sales Director Technology – Sales and Client Relationship Management Location – UK, Germany Compensation – Competitive (including bonus) If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. Key Responsibilities: • Develop sales opportunities targeted to all industries, selling Data and Analytics solutions and service offerings., • Manage the full sales cycle, including prospecting for new business opportunities, design solution proposal, manage opportunity pipeline, negotiate commercials, and closing business / transactions., • Design and Execute Lead generation campaigns and respond to marketing needs to grow new business., • Maintain and manage existing client relationships., • Create, Maintain and Support Annual and Quarterly business planning process. Manage and maintain Portfolio on a weekly, monthly basis., • Meet and ability to exceed revenue goal targets and operational KPIs for the Data, Analytics and AI practice., • Assist in solution development efforts by delivering feedback on market needs and opportunities., • Manage strategic relationships with Analyst, Advisors, Alliance partners., • Work with the Data, Analytics and AI delivery organization to convert opportunities, manage client relationships and fulfil client objectives and support business outcomes. Key Technology Skills: • Solid understanding and technology appreciation of:, • Hyperscalers, Services, and their operating model, • Technologies involved across Data Life Cycle (ingestion, curation, harmonization, visualization) and associated Data Management / MDM capabilities, • ETL Tools, Technologies, Visualization Tools, Technologies, Advanced Analytics and Data Science techniques, • Agile delivery model Key Core Skills we are looking for: • Strength in Communication, • Agility and Entrepreneurship, • Zeal, Responsiveness, Resilience, • Professionalism and People Person, • Well-rounded Consultant (who has been Go-To-Person for clients historically in terms of managing relationship, managing engagement) Wanted: Global Innovators to Help Us Build Tomorrow’s Enterprise. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. This role will be home based with very ad-hoc on-site visits to two of their UK based sites. The initial contract term is 6 months and this role is on an Inside IR35 basis so a compliant payment solution must be utilised. Day rates are flexible, please detail your expectation upon application. My client are seeking an experienced and strategic Senior Service Designer to join their Customer Journey team. This is an opportunity to help shape the role and contribution of Service Design in the company as they work towards improving their customer experience in support of great customer and business outcomes. As a member of this team, you will play a central role in mapping their customer journeys across a complex landscape of internal functions and external business partners. It will require experience in judging the right approach for the right moment, balancing both qualitative and quantitative analysis whilst holding and facilitating a space for stakeholders in the organisation to collaborate. The ideal candidate will have a strong background in service design within financial services or other regulated consumer focused sectors. Specific experience working within Consumer Duty and/or Principles based regulation, leading complex sets of stakeholders through change would be very beneficial. You should have a portfolio that highlights your approach to problem solving coupled with your skills in service design. Key Responsibilities • Lead the design and mapping of current end-to-end customer journeys ("as-is"), accurately reflecting how customers experience our services today., • Collaborate with business owners to integrate their processes and impact on the customer experience into journey maps., • Use customer research and triangulate with other sources of operational and management information to inform journey mapping and identify customer and business outcomes as well as opportunities for improvement., • Collaborate with cross-functional teams to develop and design solutions that address identified pain points and enhance the future state ("to-be") customer journeys., • Support governance and reporting related to Consumer Duty, ensuring all designs meet regulatory standards., • Work closely with product teams to inform and prioritise the product roadmap based on service design insights., • Present findings and recommendations to senior stakeholders, translating complex design concepts into actionable insights. Experience: • Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design., • Experience working in financial services or another consumer-regulated industry., • Deep understanding of customer-centric design principles and methodologies., • Familiarity with regulatory requirements in the financial services sector, particularly Consumer Duty., • Strong analytical skills and the ability to translate research findings into practical design solutions., • Excellent communication and stakeholder management skills., • Proficiency in service design tools and software., • Ability to work collaboratively in a cross-functional team environment., • Bachelor’s or Master’s degree in Service Design, Interaction Design, or a related field., • Certification in relevant service design methodologies or tools. This is a fantastic opportunity to secure a long term contract role within a prestigious organisation. Please send your profile in the first instance and if relevant you will be contacted with full role and company information.

Service Delivery Consultant (SC Cleared) Full Time | Hybrid (1 day per week) | London Job Summary Amber Labs are seeking a results-driven Service Delivery Consultant to join our IT project delivery team within a highly secure Central Government department. Due to the environment of the client, you must hold active SC Clearance that can be transferred. This role is essential to the successful deployment of new services for our clients. The candidate will need to liaise with teams across the project and the existing service, gaining a deep understanding of the existing service(s), the requirements of project, and any risks and issues which may impact the delivery. The ideal candidate combines strong project delivery and service management skills with a customer-centric mindset – they will need to work with their delivery managers to ensure that all their implementation activities are delivered on time, within scope, and aligned with customer requirements. Key Responsibilities • Service Implementation: Work with a variety of stakeholders to implement the new service across multiple workstreams, into the clients ITSM tool (ServiceNow). Including but not limited to: KBAs, SLAs, workflows etc., • Requirements Analysis: Work with the Lead BA to complete a review of the ‘As-Is’ Service, and undertake a review of the contractual requirements to formulate a ‘To-Be’ Service Model, • Service Design & Strategy: Collaborate with the Lead BA to build and document the service strategy and associated service model following a set of workshops and project planning sessions, • Stakeholder Engagement: Collaborate with the BAU service teams (e.g. Catalogue, SLM & Governance, SACM, Service Desk, Functional Support teams and Reporting team etc.) and all other project stakeholders, ensuring effective communication channels are maintained between workstreams, • Quality Assurance: Work with other project stakeholders to ensure that services are implemented according to agreed standards, contractual requirements, specifications, and SLAs., • Service Lifecycle Management: Contribute to the planning for Service Implementation by creating implementation runbooks, handover documentation & training, and performance management reporting/tooling, • Continuous Improvement: Through feedback loops, identify existing service & project risks, capturing and implementing improvements wherever possible. Identify efficiencies and design solutions to improve processes and tooling., • Governance & Documentation: Produce high quality project documentation to support the transition’s progress through Project Gates and Service Readiness Reviews Required Qualifications • Bachelor’s degree in Computer Science, Engineering or a related field, or proven experience in a Service Design, Business Analysis or Project Implementation roles, ideally with GDS experience, • Excellent communication and interpersonal skills., • Strong organisational and problem-solving abilities., • ITIL Certification, • Experience with ServiceNow and implementing a service into ServiceNow is essential. Preferred Qualifications • Experience within data centre management, application hosting, network services and mid-large scale site migrations is desirable., • Experience using tools such as Jira, Confluence & Visio Key Competencies • Customer focus and relationship-building, • Analytical thinking, capturing requirements and processing of data, • Agility in dynamic environments, • Ability to work independently and collaboratively across teams

General Manager, Specialist B2B Distribution Wilson Brook is conducting a confidential search for a General Manager to lead a successful, well-established local operation within a major specialist B2B distribution group. The business is profitable, stable and well regarded in its market, with a strong regional reputation, a broad customer base, an experienced team and further growth potential. The role would suit a commercially strong, sales-led leader from a B2B distribution, merchanting, wholesale, technical products or specialist supply-chain environment. Specific product knowledge is less important than strong commercial judgement, customer focus, people leadership and the ability to run a local business with real ownership. The successful candidate will take full responsibility for local performance, including: • P&L and working capital, • Sales growth and margin performance, • Key customer relationships, • Team leadership and development, • Stock, service and operational standards, • Local commercial strategy, • Supplier and customer engagement, • Health & safety and site leadership This is a hands-on leadership role. The successful candidate will be visible with customers, colleagues and suppliers, and will be expected to protect what already works while bringing fresh energy, structure and commercial discipline to the next phase of growth. The culture is entrepreneurial, practical and down to earth. The wider group is privately owned, long-term in outlook and built around local businesses led by capable, commercially minded managers. There is genuine autonomy, clear accountability and meaningful reward for performance. The opportunity will appeal to someone who wants to run a business as their own, inherit a strong platform, and lead a respected local operation through its next stage of development. Ideal candidate background Relevant backgrounds may include: Candidates must be commercially sharp, customer-facing, pragmatic and credible with experienced teams. This is not a narrow operational role or a purely office-based management position. It requires visible leadership, strong sales instincts and the confidence to lead an autonomous local business. You must live within a reasonable commuting distance of London area (or be willing to relocate). There will be local travel as part of the role. This is not a work-from-home role – presence and visibility on site are critical. Why Join The future is bright for this business. For the right General Manager, this is a genuine chance to: • Be your own boss within a supportive, long-term ownership structure, • Build a winning, customer-focused culture, • Be rewarded directly for performance and growth, • Leave a lasting mark on a business with real potential This is a confidential appointment. To apply please send your CV to All conversations handled with complete discretion.

About The Company Frazer Jones is proud to be partnering exclusively with a highly respected and well‑established organisation within the Technology sector. Known for its impressive growth trajectory and unwavering commitment to exceptional customer service, the company continues to excel in a rapidly expanding market. With a strong reputation for innovation and consistent high performance, it stands out as a true leader that continually sets itself apart from competitors. Culture and Benefits: • Great Renumeration, • Hybrid working, 3 days on site, • Opportunity to learn international payroll About The Role As a core member of the global payroll function, the Payroll Administrator will work closely with the Payroll Manager to ensure the accurate, timely, and compliant delivery of payroll services across multiple international jurisdictions, including the UK, US, and APAC regions. This position is well‑suited to a meticulous and analytical professional who thrives in a fast‑paced environment. Key Responsibilities • Support end‑to‑end payroll processing across UK, US and APAC, ensuring accurate data entry, compliance with regional legislation, and timely statutory reporting., • Maintain high‑quality payroll records, ensuring data integrity and delivering reports and analytics for HR, Finance, Tax, and leadership teams., • Assist with payroll system operations, integrations, upgrades, testing, and automation initiatives while safeguarding data security., • Contribute to process improvements by identifying efficiencies, supporting internal controls, and maintaining clear documentation of standard procedures., • Provide responsive payroll support to employees and collaborate with HR, Finance, and external vendors to resolve queries and issues., • Support strategic and ad hoc projects, including global payroll migrations, system implementations, and wider business initiatives. Experience And Skills: • Strong understanding of payroll principles, with proven analytical ability to interpret data, identify discrepancies, and resolve issues using tools such as Excel and modern payroll systems (Workday preferred)., • High attention to detail with a process‑driven mindset, ensuring accuracy in calculations and documentation while proactively improving processes and maintaining control and compliance standards., • Excellent written and verbal communication skills, with the ability to collaborate effectively across HR, Finance, and wider cross‑functional teams, always maintaining a service‑focused approach., • Well‑organised and capable of managing multiple deadlines, priorities, and jurisdictions in a fast‑paced environment. If you feel like you have the necessary experience, please submit your resume by clicking APPLY NOW.

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 2 Department: IT Operations Location: London Contract type: Permanent The Technology Delivery Centre Analyst is a critical role in delivering high quality IT services to our internal and external customers through efficient support and preventative maintenance. The role is responsible for provisioning maintenance and regular checks on our infrastructure estate, resolving escalated end-user issues, incidents and where appropriate major incidents. The function provides walk-up tech bars for users to obtain immediate support. Whilst supported by Customer Service and Infrastructure SMEs the Delivery Centre Analyst provides a hub through which all customer support and preventative action to deliver operational support is focused. Responsibilities: • Diagnose and Resolve Technical Issues: Quickly identify and address technical problems to minimise downtime., • Maintenance and Support: Perform routine maintenance and support for end user and infrastructure environments (such as application and job maintenance, daily system checks, onsite end user and meeting room support, build support, walk-up customer issues, etc.), • Problem Management ownership and investigation., • Knowledge Management creation, validation and communication., • Event Monitoring: Proactively monitor events and respond to incidents to prevent service disruptions., • Identify and triage security incidents., • Resolving technical issues escalated beyond level 1 support expertise., • VIP Support and Event Management: Deliver high-quality support for VIPs and manage technical aspects of corporate events. Key Projects or Undertakings:, • Provide onsite and remote support for end-user locations and infrastructure environments., • Continually improve support processes across the technology function and our platforms., • Third-party engagement and coordination to support delivery of service, issue resolutions, etc., • Maintain existing and submit new knowledge base articles to improve support capabilities, self-service opportunities, reduce customer impact and improve staff efficiency. Review and approve changes requested by Customer Support and Infrastructure teams., • Support the Customer Outcomes Manager, Project Managers and other stakeholders in understanding customer requirements and expectations and testing these in new or changed services. Main Stakeholders:, • Business users and customers - provide the necessary level of support to achieve the desired outcomes of our customers and deliver an excellent customer journey., • Infrastructure support, design and development functions within Technology - Provide excellent support to Technology colleagues to ensure desired outcomes are achieved., • Head in CIO function and Senior Technology Management - Provide updates and insights to senior technology management and the CIO function., • Service Operations customer support and fulfilment teams - Provide appropriate triage and data gathering to ensure handovers and escalations are accurate. About You Essential Experience, Skills, and Knowledge: • Proven experience in IT Service Management processes, standards and IT support roles., • Experience using Service Management, diagnostic, collaboration and support tools such as NextThink, ServiceNow, SCCM, etc., • Excellent customer service skills and focus., • Strong analytical skills with the ability to interpret data and make informed decisions., • Excellent communication and interpersonal skills., • Ability to work collaboratively with various departments and stakeholders., • Professional work ethic with experience in supporting VIP's and Company Executive's.#LI-PM1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Keen to join a premium Italian wine importer? This specialist wine agency focuses on Italian wines, connecting amazing producers and thirsty customers through their expertise and authenticity towards traditional wine making. We are seeking an enthusiastic and highly organised Sales Associate to join a small and dynamic team. This role combines sales support, account management and logistics coordination, requiring strong communication skills and the ability to manage relationships with both suppliers and customers in a fast-paced and exciting environment. If you know Italian wine and want to grow that knowledge, then get involved! What this role offers: • Competitive salary, dependent on experience., • End of year bonus based on personal and overall company performance, • Opportunity to grow and develop your wine knowledge Key Sales Associate Responsibilities: • Maintain strong relationships with customers and suppliers, • Support the growth and management of assigned accounts, • Coordinate orders and logistics to ensure efficient operations, • Provide high-quality customer service and communication, • Support the sales team and report to senior management Key Sales Associate Requirements: • C1/C2 level Italian and strong English proficiency, • Previous experience in the wine trade, • Strong IT skills, particularly in Excel, • Excellent organisational skills and attention to detail, • Proactive, reliable and able to prioritise effectively, • Strong communication and interpersonal skills, • Ability to work well under pressure, • Wine qualifications (e.g. WSET) are desirable If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

About EVE LOM For over four decades, EVE LOM has been a pioneer in radiant skin health — fusing British heritage, artisanal craftsmanship, & botanical science & innovation to create skincare that embodies balance, purity, & timeless beauty. Celebrated globally for its iconic cleansing balm & holistic approach to skincare, EVE LOM continues to evolve its legacy, bridging tradition & modernity. Guided by a three-year strategic roadmap, the brand is focused on: • Driving cleansing leadership & global authority, • Building a second growth engine as it evolves into multi Categories & Markets, • Fostering a relevant, consumer-focused brand & engagement strategy The EVE LOM brand is at an exciting point of evolution, with a new global brand team, strategic direction & impact plan being developed. This is an exciting opportunity for the right individual to be part of shaping the future of the brand itself, the business & the team culture. Key Responsibilities: -Lead the weekly and daily trade reporting, providing the leadership team with visibility on performance against forecast. -Monitor inventory synchronization to ensure product availability aligns with our commercial and marketing calendar -Support the Marketing Global Brand Manager in translating the monthly content plan into high-performing, cohesive and brand aligned on-site experiences -Conduct rigorous testing on all email flows, new segments and promotional setups to eliminate friction in the customer's on-site journey -Work as part of the brand team driving the media agency, optimizing SEO and Paid media strategies that meet brand goals -Work with Marketing to analyze and optimize copy, content and reviews strategies -Implementation of new subscription and Loyalty program -Collaborate with our performance agency to ensure our ad briefing and landing page strategy are perfectly aligned. -Support in implementing, maximizing and monitoring our 2026 UX updates roadmap Candidate Profile: • Shopify Expert: You have hands-on experience managing a Shopify Plus store; strong technical expertise (ideally Shopify Plus), including store setup, theme customization, app integration, and backend administration., • Klavigo Super User: You are highly proficient in using Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimizing lifecycle flows, segmentation and testing., • Experience in managing Gorgias and Yopto applications a strong bonus (Customer Service, Loyalty, Reviews), • Team First: Proud to be part of the Eve Lom team and make things happen together! You are approachable, collaborative, and bring an authentic hands-on approach when working cross-functionally., • Analytical Confidence: You don't just pull data; you interpret it. You understand how to identify the ‘what’ and proactive in proposing the actions or projects needed to improve our performance (conversion rate, AOV, CAC, LTV, repeat rate, bounce rate), • Detail Obsessed & Organized: You are the person who catches the broken link or the tracking tag error before it goes live; alongside keeping everybody on the team (and yourself) on track within our workstreams e.g. monthly content, email schedule (led in Asana), • Commercial Drive: You are motivated by revenue targets, customer retention, acquisition and take pride in seeing a campaign drive a positive result., • Eye for Content: You bring strong on-site content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion rates., • Experience: Experience: 5-7 years in a similar ecommerce trading role. Experience working for a luxury skincare brand, with a customer-centric approach.

Role : Associate Sales Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: .

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role The Accident & Health team has been growing year on year, and we are seeing exciting opportunities internationally, through the rapidly expanding Howden network and external partners. The Account Executive role is crucial in assisting our account management and broking team with duties including client relationship management and the handling of client and underwriter queries, administrative support and policy production, co-ordinating broking functions with internal teams and insurers, processing renewals as well as the management of third-party binding authorities including bordereau submissions and processing. This position offers an exciting opportunity to work in a dynamic and global reaching environment, collaborating with various brokers and team members. What you’ll do • Manage client renewals, predominantly on a wholesale basis to gather renewal information in good time to enable terms to be obtained and firm orders placed., • Respond to underwriter, client and third-party queries as appropriate to maintain strong relationships and ensure client satisfaction., • Co-ordinate and manage the risk and premium processing requirements on various binders., • Preparation of policy documentation and slips in accordance with client and market needs, in an accurate and timely manner., • Utilise market systems and resources such as the Lloyd’s Wording Repository, Crystal+ and PPL when preparing policy documentation and subsequently binding contracts of (re)insurance., • Stay up to date with territory, tax, and legislation requirements to ensure compliance., • Manage the onboarding of new clients on Howden internal systems and complete the necessary due diligence requirements, whilst following internal guidelines., • Support the development of client presentations for both new and existing clients., • Maintain accurate and concise placing files, using corporate document management system., • Support the management team with any new projects and broking services on an ad-hoc basis., • Seek opportunities to grow the book of business and expand our market presence., • Liaise with technical teams to assist the delivery and processing of insurance placements including compliance checks., • Collaborate with support technicians and IBA as required to manage premium and deliver high-level service. Who we’re looking for • Experience in a similar or related role within the insurance market., • Strong relationships with relevant underwriters and market contacts., • Knowledge of specific products and relevant regulatory/legal frameworks., • Customer focused approach with a commitment to delivering exceptional service., • Strong and effective communication skills to establish a connection with clients and all relevant parties., • Ability to work independently, demonstrating initiative and problem-solving skills., • Proficient in computer applications and software related to the role., • Excellent ability to learn and adapt in a fast-paced environment., • Calm and resilient under pressure, maintaining a positive mentality., • Proactive and adaptable to change, embracing new opportunities for growth., • Someone who collaborates and is skilled at fostering long-term professional connections., • Minimum 8 GCSEs (or equivalent), • 3 A-levels (or equivalent), • Working towards or has attained Cert CII (although not critical)., • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) where relevant. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here

Fixed Term Contract Duration - 12 Months About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Fully Remote Department: Training & Development Contract: Fixed Term Contract/ Secondment Contract Duration: 12 months The primary purpose of the T&D Consultant is to deliver induction (advice process), business submission, licencing and soft skills training to financial advisers within the QFP Network. You will also support the design and delivery of training interactions to support the development and knowledge of financial advisers. Key Responsibilities and scope of role: • Support the onboarding of new advisers joining QFP through the delivery of induction and licencing training., • Deliver business submission webinars to advisers and the staff from AR firms to develop and improve the quality of case submissions to QFP, • Design training interactions to improve adviser or AR firm knowledge or skills, • Develop case studies and adviser knowledge tests, • Assess the competence of advisers in role-plays and provide developmental feedback, • Develop effective relationships within Quilter, AR Firms and Advisers., • Carry out and document a minimum of 35 hours relevant CPD per year. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that advisers follow the QFP advice process which is designed to meet the requirements of Consumer Duty. About You Key Behavioural Skills: • Training delivery and design skills, • Planning and organisation skills, • Adaptability and self-management, • Stakeholder management and influencing skillsQualifications required:, • Level 4 qualification in Financial Advice (required), • Level 3 qualification in Mortgage Advice (desirable)Knowledge, Skills & Experience:, • Training Delivery & Design: Experience of designing and delivering training programs, within the financial services sector to agree timescales, • Coaching: Experience of developing financial advisers or financial services teams (e.g. - compliance or case checking), • Knowledge: In-depth understanding of financial services, including regulatory requirements and industry standards., • Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly., • Advice Process - A good understanding of the advice process, compliance and the soft skills required by a Financial Advisor., • Technology Proficiency: A good understanding of both Word, Excel, PowerPoint and experience of using training design tools and methodologies., • Adviser Point of Sale Systems: A knowledge of POS/CRM systems used by Advisers to support their advice., • Adaptability: Ability to adjust training methods to suit different learning styles and environments., • Attention to Detail: Meticulous in ensuring training materials are accurate., • Interpersonal Skills: Strong ability to build relationships and work collaboratively with various stakeholders.#LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

About the Restaurant Roketsu is a contemporary Japanese dining destination in Marylebone, rooted in Kyoto hospitality. It offers a customised kappo-style experience, featuring an open kitchen and counter seating that invites direct interaction between chef and customer. The Role We are seeking a Restaurant Manager / Sommelier to lead front-of-house operations and curate the restaurant’s wine and sake programme. The ideal candidate will have a deep understanding of authentic Japanese cuisine, shaped by Japanese chefs. Key Responsibilities • Lead, mentor, and support the front-of-house team, • Deliver a seamless and refined guest experience, • Develop and manage the wine and sake offering, • Provide pairing recommendations and training to the team, • Oversee reservations, inventory, and supplier relationships, • Maintain a welcoming and attentive service environment About You • Proven experience in restaurant management or a senior front-of-house role, • Genuine interest in wine, sake, and Japanese beverages (deep expertise can be developed), • Experience in Japanese or Asian dining is advantageous Desirable • Familiarity with high-end dining environments, • Wine or sake certifications (e.g., WSET, SSA), or willingness to pursue them Offers • Deep understanding of authentic Japanese cuisine, shaped by Japanese chefs, • Competitive salary, depending on experience, • Staff meals provided, • Employee discount across group venues, • Company pension Job Type: Full-time Benefits: • Company pension, • Discounted or free food, • Employee discount

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any onsite staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Able to proactively manage the team to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. Day-To-Day Responsibilities: • Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management, • Analyse cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed, • Exhibit a consultative sales approach to determine a customer's visual collaboration needs., • Develop price quotations and bid responses that are complete accurate and profitable., • Prepare contracts and pricing strategies for targets accounts and submit all required documentation, • Work with the installation team to ensure a smooth transition from sale to installation, • Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota, • Attend and participate in weekly office sales meetings, • Meet or exceed aggressive monthly GP quota, • Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory, • Establish professional relationships with manufacturer sales and sales engineering personnel., • Actively use internal databases to complete client contact information provide detailed notes and track pending activities, • Follow up on leads within 24 hours of client inquiry, • Represent company at technological briefings and trade shows as assigned, • Participate in training and professional development activities as prescribed by management, • Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE’RE LOOKING FOR Must-Haves: • Ability to understand present and demonstrate visual collaboration products and services to end user customers, • Ability to balance multiple tasks with changing priorities, • Ability to work and think independently and ensuring to meet deadlines, • Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion, • Excellent attention to detail and organizational skills, • Must have clear and professional communication skills (written and oral) both internally and externally, • Proficient with Microsoft Office (Word Excel Outlook), • Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: • Minimum High school diploma or equivalent, • A four-year degree is preferred, • At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred Why Work for AVI-SPL? As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer: • Private Healthcare, • Dental Insurance, • Access to Employee Assistance and Wellbeing Support, • Mental Health Support through the above, • Access to discounted Gym memberships, • Increased holiday with service, • Access to numerous online learning resources, • AVIXA membership for industry learning, • Access to online retail discount platform, • Discounted products through our recognised partners, • Cycle to work scheme, • Season ticket loans, • Generous Referral scheme So, if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today. Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business. AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis, • Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday., • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

We are looking for a dynamic Studio Manager to join a fast‑paced, growing boutique fitness studio. This is an exciting opportunity for a high‑performing, motivated individual to take ownership of a thriving wellness space and lead both the team and the member experience. The successful candidate will drive studio performance, lead the Front of House team, and ensure the studio operates to exceptional standards every day. This role blends leadership, commercial responsibility, and a passion for outstanding service — ideal for someone who thrives in a fast‑paced, results‑driven environment. The Role... ● Salary: £30,000 – £33,500 ● Working Days: Tuesday – Saturday ● Shift Pattern: Early, late, and occasional outreach days ● Benefits: Cycle to work scheme, free membership, additional holiday for birthdays and length of service ● Location: Angel This role offers an excellent opportunity to step into a key leadership position within a vibrant boutique studio. As Studio Manager, you will be the heartbeat of the space — responsible for performance, culture, and ensuring every member leaves feeling great. If you’re ready to take on this exciting challenge and grow your career in the wellness industry, we would love to hear from you. Responsibilities: Deliver Outstanding Customer Experience • Act as the visible leader in the studio, ensuring every member feels welcomed and supported., • Build strong, genuine relationships with members to understand their needs and feedback., • Lead by example, setting the tone for service excellence across the team., • Use member insight to continuously improve the studio experience., • Ensure any disruption to members is handled calmly and professionally., • Take ownership of the studio’s commercial performance, including revenue and class utilisation., • Respond to all inbound sales opportunities daily and conduct proactive outreach., • Manage corporate sales, group bookings, and local partnerships., • Review trends to understand what works, what doesn’t, and why — including class formats, timing, instructor performance, and audience demand., • Lead, motivate, and inspire the FOH team to deliver exceptional service and hit sales targets., • Create and manage the rota, ensuring adequate cover at all times., • Source and arrange last‑minute cover when required., • Communicate updates and key information clearly and promptly., • Coach the team to actively engage with prospective members and confidently sell memberships., • Ensure the studio is safe, spotless, and fully operational at all times., • Oversee equipment and facilities, resolving issues quickly to minimise disruption., • Complete and log all Health & Safety checks in line with protocols., • Maintain high standards of cleanliness and organisation across the studio., • Manage the class schedule end‑to‑end, ensuring it meets member demand and supports commercial goals., • Fix and manage on‑the‑day issues swiftly and calmly. The Person • Proven leadership experience in a customer‑facing environment, ideally fitness, wellness, or hospitality., • Commercially driven with a strong understanding of sales and performance metrics., • Exceptional people skills — warm, confident, and able to build strong relationships., • Calm under pressure, with strong problem‑solving abilities., • Excellent communicator who can motivate teams and maintain high standards., • Passionate about creating exceptional experiences for both members and staff., • Highly organised, proactive, and able to manage multiple priorities., • Flexible and committed to working Tuesday–Saturday, including early mornings and evenings. Your recruiter for this role is Charlotte Wood, Recruitment Consultant at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Job Title - Delivery Director – ServiceNow (Telco Transformation Program) Work Location - London – Weekly 3 Days Work from Office 1 year Employment Contract Experience - 18+ years of overall IT experience with 10+ years in program / delivery leadership roles managing large enterprise transformation programs. Job Summary We are looking for an experienced Portfolio/ Program Manager/Delivery Director - with ServiceNow and or Remedy service assurance to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). The Program Manager will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps. Key Responsibilities Program Leadership • Lead end-to-end delivery of a large ServiceNow transformation program for telecom operations., • Manage multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations., • Drive program execution aligned with business transformation goals., • Establish and maintain program governance frameworks. Scaled Agile Delivery Management • Lead program execution using Scaled Agile frameworks (SAFe / Large Scale Agile)., • Coordinate across multiple Agile Release Trains (ARTs) and Scrum teams., • Facilitate:, • Program Increment (PI) Planning, • Sprint Reviews, • Release Planning, • Retrospectives, • Ensure cross-team dependencies are managed effectively. Multi-Vendor Management • Manage delivery across multiple vendors, system integrators, and internal teams., • Ensure alignment across vendors on:, • Delivery timelines, • Quality standards, • Architecture guidelines, • Resolve vendor conflicts and manage collaboration frameworks. Stakeholder Management • Act as the primary interface between business leadership, IT leadership, and vendor teams., • Provide regular program updates to executive stakeholders., • Manage stakeholder expectations and drive alignment on priorities. Financial & Commercial Management • Manage program budgets, cost tracking, and financial forecasting., • Ensure program delivery within approved budgets and contractual agreements., • Track vendor deliverables, milestones, and payment milestones. Risk & Dependency Management • Identify and mitigate program-level risks and issues., • Manage cross-workstream dependencies., • Establish proactive risk management frameworks. Governance & Reporting • Establish strong program governance models including:, • Steering Committee meetings, • Program management office (PMO) reporting, • Delivery dashboards, • Track KPIs such as:, • Delivery milestones, • Velocity and throughput, • Program risks, • Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: • IT Service Management (ITSM), • IT Operations Management (ITOM), • Configuration Management Database (CMDB), • Telecom Service Operations Management (TSOM), • Telecom Service Management (TSM), • Customer Service Management (CSM) Ensure alignment with enterprise architecture and telecom operational processes.