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We have an exciting opportunity for a creative Pastry Chef de Partie to join our pre-opening team at Sachi, one of Sunset Hospitality Group’s first UK opening. About Us Reopening in October 2024 following exciting refurbishments, Sachi is a renowned restaurant and rooftop bar in Belgravia offering best in class Japanese food and drink. From restaurant to omakase, our unique ‘kappo ryori’ culinary approach takes centre stage. Across its two floors, Sachi is a haven for the Japanese way of living filled with art, music and Japanese flavours. Why Join Us? · Up to 50% employee discount · Guaranteed minimum hours · Birthday off on us! · Meals on duty · Access to employee assistance programme · Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it · Generous referral bonus · Opportunities for international relocation · Employee events · Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions Sunset Hospitality Group is extremely proud to be recognised as one of Dubai’s Great Places to Work! The Role As Pastry Chef de Partie, you will play a vital role in our pastry brigade, responsible for crafting exquisite desserts, pastries, and baked goods. You will oversee daily operations of the pastry section, maintain an efficient kitchen workflow and ensure quality standards. This role offers the chance to showcase your creativity and skill in a high-end, dynamic environment. About You · Current experience as a Pastry Chef de Partie or experienced Pastry Demi Chef de Partie within a fast-paced, luxury, Michelin-starred, or destination restaurant · Experience with various pastry techniques within a professional kitchen setting · Additional training in specialised areas such as chocolate work, sugar art, and cake decoration advantageous · Excellent communication skills · Strong focus on delivering memorable guest experiences · Highly motivated, proactive and an excellent team player This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people. Candidates must have right to work in the UK Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.
20 hours per week including mornings, evenings and weekends. The Massage Company™ is looking for a great Customer Service Advisor for our multi award-winning concept in Reading We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Customer Service Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers. The Massage Company offers: - Varied work schedules over 7 days - The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success - Monthly Team Bonus plan - A great team environment, with like-minded colleagues - The chance to be part of an exciting new concept developing in the UK - Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options - Professional and personal career opportunities, within exciting new brand - Free monthly employee massage, plus discounted family and partner rates Position requirements: - Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral - Create excellent experience for members/guests through friendly and helpful attitude - Responsible for scheduling appointments over the phone, on email, and in person - Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.Our internal TMC Knowledge Base, and training, will support this - Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’ - Answering customer questions and concerns with urgency, care and sincerity - Create excellent experience for members/guests through friendly and helpful attitude - Occasionally being part of promotional activity, both onsite and offsite locally Must be able to work a minimum of 20 hours per week Must be customer service oriented and able to communicate effectively with customers, colleagues and management Must be eligible to work in the UK and fluent in English, spoken and written
We have an exciting opportunity for Demi Chef de Partie to work with our award-winning Head Chef and join our pre-opening team at Sachi, one of Sunset Hospitality Group’s first UK opening. About Us Reopening in September 2024 following exciting refurbishments, Sachi is a renowned restaurant and rooftop bar in Belgravia offering best in class Japanese food and drink. From restaurant to omakase, our unique ‘kappo ryori’ culinary approach takes centre stage. Across its two floors, Sachi is a haven for the Japanese way of living filled with art, music and Japanese flavours. Why Join Us? · Up to 50% employee discount · Guaranteed minimum hours · Birthday off on us! · Meals on duty · Access to employee assistance programme · Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it · Generous referral bonus · Opportunities for international relocation · Employee events · Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions Sunset Hospitality Group is extremely proud to be recognised as one of Dubai’s Great Places to Work! About You · Current experience as a Demi Chef de Partie or an previous experience as a Commis Chef within a luxury, Michelin-starred, or destination restaurant · Ability to work effectively within a team and communicate clearly · Willingness to learn and adapt to various tasks and responsibilities · Attention to detail and ability to work under pressure · Passion for food and hospitality industry with a commitment to career growth This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people. Candidates must have right to work in the UK Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.
REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to a business expansion, we are now looking to speak to Duty Managers in Southeast London. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a Seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated take. - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - Up to £15 per hour, (including circa £2 per hour of service charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company
Starting immediately - without experience!!! We are looking for new people to join our growing team of young and ambitious brand ambassadors, who represent famous brands in the UK! As a brand ambassador, your daily activities include representing huge multinational customers and contacting them to achieve sales. We provide B2B sales, B2C sales and activities. No experience is needed since we provide comprehensive sales and product guidance. What’s in it for you? Weekly salary (BA's average weekly salary ranges from £350-600) A lively, interesting and beneficial environment with good social culture. International and domestic regular travel opportunities (paid) Flexible time to suit your schedule. Provide one-to-one sales training Clear development opportunities Amazing unlimited income, so you won't be hindered by the minimum wage! Exciting weekly rewards and bonuses! (Bigger bonuses for drivers) Fashion casual wear! Weekly social night with the team! The ideal candidate is: Self-motivated and ambitious Willing to learn from mistakes. Personal development drive People who want more from life. A person who likes challenges. People who make it enjoyable and fun! If this sounds like you, just contact us immediately for more information!
REF: GMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to a business expansion, we are now looking to speak to General Managers in Southeast London. The successful candidate will have reasonable relevant experience of managing a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the General Manager in the day-to-day running of the business and take accountability for aspects of the business. - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise profitability at every level of the business whilst maintaining high standards. - Have experience working to budgets and analysing P&Ls - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - Up to £42,000 OTE, (including circa £7,000 p/a of service charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company
we are on the lookout for an enthusiastic waiter to join our established team. the ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. while experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. we are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. manteca is as dynamic as it is fast paced, those who thrive on bustling environment will enamour the energy and buzz here. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: - ‘employee of the month’ awards with bonus prizes - ‘refer a friend’ bonus - 50% staff discount at smokestak / agora/ oma and manteca - cost price wine through our suppliers - international trips for top performers - in-house training dedicated to your personal development - trips to meet suppliers and producers - company donations to charities our staff feel are close to home - ‘well fed and well watered’ at work policy
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.
Starting immediately- Without Experience!! We are looking for new people to join our growing team of young and ambitious brand ambassadors, who represent famous brands in the UK! As a brand ambassador, your daily activities include representing huge multinational customers and contacting them to achieve sales. We provide B2B sales, B2C sales and activities. No experience is needed since we provide comprehensive sales and product guidance. What’s in it for you? Weekly salary (BA's average weekly salary ranges from £350-600) A lively, interesting and beneficial environment with good social culture. International and domestic regular travel opportunities (paid) Flexible time to suit your schedule. Provide one-to-one sales training Clear development opportunities Amazing unlimited income, so you won't be hindered by the minimum wage! Exciting weekly rewards and bonuses! (Bigger bonuses for drivers) Fashion casual wear! Weekly social night with the team! The ideal candidate is: Self-motivated and ambitious Willing to learn from mistakes. Personal development drive People who want more from life. A person who likes challenges. People who make it enjoyable and fun! If this sounds like you, just contact us immediately for more information!
Whether you are new to sales or have experience, our client based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will you be doing?** • You will be representing some of the UK's biggest brands through residential campaigns • You will be on boarding new supporters to a number of campaigns • Working within a growing friendly team • Always learning and up skilling. • Most importantly, having fun :) **What we offer:** • Full customer service training & sales coaching • Continuous opportunities for career progression • Weekly pay • Free international travel • Lively & enjoyable environment • Regular social nights with the team This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure meaning there truly is no limit to what you can earn in this role. If this sounds like it could be the perfect role for you then our client would love to hear from you. This is an entry level position with no experience required. Please note, we are limited on roles and looking to fill them immediately, so early applicants are given priority.
Note - Knowledge of Russian is a must! Job Summary We are seeking a compassionate, reliable, and organized individual to serve as an Educational Guardian for international students studying in the UK. The Educational Guardian will provide support, care, and guidance to students while ensuring their well-being and academic progress. This role involves acting as a bridge between the student, their parents, and the school, helping students navigate life in the UK and ensuring they have a positive educational experience. Key Responsibilities Student Welfare and Support: Act as the primary point of contact for students, providing emotional and practical support. Complete all required school forms. Monitor the mailbox daily and inform parents of any relevant updates. Coordinate with our team to arrange tutoring and ensure the student has the correct link for lessons. Assist students in purchasing school uniforms and making any necessary purchases online. Ensure students' physical and mental well-being, addressing any issues that may arise. Assist with settling into the UK, including cultural acclimatization, local orientation, and understanding school routines. Communication and Liaison: Maintain regular communication with parents, updating them on their child's academic progress, well-being, and any concerns. Liaise with school staff, including housemasters/mistresses, tutors, and teachers, to monitor students' academic performance and behavior. Attend parent-teacher meetings (online), school events (occasionally), and other relevant appointments on behalf of parents if they are unable to attend. Academic Monitoring: Monitor students' academic progress by keeping in touch with schoolteachers and checking reports, ensuring they are on track with their studies and receiving necessary support. Arrange additional tutoring or academic assistance if required. Emergency and Crisis Management: Be available to respond to emergencies, such as health issues or disciplinary matters, ensuring appropriate action is taken promptly. Coordinate with medical professionals and schools in case of illness or injury, ensuring students receive proper care. Travel and Accommodation Support: Assist with travel arrangements during term breaks ,and if necessary weekends, including booking flights and organizing transport. Help arrange suitable accommodation during holidays, whether it be a homestay, staying with family, or supervised accommodations. Legal and Administrative Support: Assist students with opening bank accounts and obtaining their BRP card. Monitor visa status and ensure all necessary legal requirements, such as visa and immigration status, are up to date. Communicate with relevant team members if visa updates are needed and assist with the process. Assist with administrative tasks, such as registering with a GP and keeping in touch with the medical center when needed. Qualifications and Skills Knowledge of Russian and English is a must. Previous experience working with children or young adults, preferably in an educational or guardianship role. Strong understanding of the UK education system. Excellent communication and interpersonal skills. Ability to handle sensitive situations with discretion and empathy. Highly organized, with the ability to manage multiple responsibilities and prioritize tasks. Availability to travel for emergency reasons is essential. Personal Attributes Compassionate and caring, with a genuine interest in student welfare. Culturally aware and sensitive to the needs of international students. Reliable and trustworthy, with the ability to build strong relationships with students, parents, and school staff. Problem-solving mindset and ability to act calmly in emergencies. Working Conditions Flexible working hours, with the expectation of being available over the phone for emergencies Travel within the UK if required The role may involve some evening and weekend work from home to accommodate students' needs and schedules.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
and feedback. With your guidance, your store will always remain a safe place to work and shop. You will be Responsible For I lead and line manage a team of Shift Leaders and colleagues in one store, ensuring I spend regular quality time with them on shift. I personally know all of my colleagues and I understand how people feel about working within my store through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I am curious and role model a self-serve culture, I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, have a warm welcome to Onestop, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and wellbeing of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems I recognise my teams’ contribution and performance and celebrate with them regularly. I understand what the resource needs are for my store, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the community I serve. I manage all KPIs for my store, sharing ideas with other Store Managers in my area in order to maximise growth and profitability. My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I am responsible for the operation of all services in my store including, post office local, EvRi and vending I am responsible for implementing business changes and new ways of working in my store. I ensure I resource my store within my labour budget to ensure it remains open for trading and compliant. I ensure candidate care is a priority and recruitment principles are followed. I ensure customers in my store have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team daily to deliver a great shopping trip and excellent retail store standards I continually review local competitor activity to understand the threats/opportunities and turn my insight into action. I ensure customers and colleagues in my store go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. I support my team with completing tasks such as, serving customers, replenishment of stock, completing safe and legal routines, as well as my line management responsibilities. I am the DPS/Premises holder and I am responsible for the sale of all alcohol from my store If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’ Core Purpose Serving our customers, communities and planet a little better every day. Values Our customers are at the heart of everything we do We treat each other how they like to be treated We work together as one team We make thing’s easier About us One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues. The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need. In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast. One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire). With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work. We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process.
JOB VACANCY Business Development Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 6 Maytree Walk, Coventry, England, CV2 1FG Please note: Location of work may occasionally vary based on business needs; however, home-working opportunities are available. SALARY £52,500 (£26.92 per hour) We have an exciting opportunity for a skilled and experienced Business Development Manager (SOC: 3556). The ideal candidate will be the driving force behind the growth of our business. You will conduct market research to meet the requirements of an organisation’s expansion objectives and bring about effective university enrolment processes. In addition to being the face of our company, you will manage your own portfolio in our enrolment drives from commencement to completion and manage the budgets in various business aspects. Your role will be multifaceted as you will be responsible to various stakeholders, namely; different universities around the globe, KPG Global board of directors, prospective University students and their sponsors/families. Our ideal candidate will be highly experienced in international recruitment and university enrolment, have experience in the student visa application and CAS allocation and international admissions processes, and a creative individual. You will build a dependable team requiring clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture our forecast. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of work and time time-zones of different clientele and stakeholders across the globe. The ideal candidate must be flexible and adaptable. Who we are KPG Global Education, was established to bridge the gap between the growing demand for overseas students by UK Universities, and the need for swift and compliant University admissions. We appreciate the immense contribution to the UK economy and GDP made by international students and the financial reliance of UK University institutions on them. In 2022-2023 alone, the tuition fee income from all international students in the UK was £11.8 billion. However, this is in decline. KPG Global was set up primarily in response to the growing need for prompt, efficient and reliable professional advisory services for foreign students, parents and sponsors wishing to study in the UK and other countries abroad. This, in-turn, will boost the UK economy whilst enabling international students to achieve their goals of obtaining high quality education in the UK and other developed parts of the western world. We are a Coventry University Accredited partner, and a one-stop destination for all things education-related. Despite our recent incorporation in the UK as an organisation providing Education Support services, we facilitate all aspects of university admission at universities across the UK, Europe and the UK, enrolment and post-enrolment processes. Our various services include, securing university admissions, guidance with the CAS, audit and assessments on English language assessments and qualification providers, student visa support and flight support, temporary accommodation arrangements for visiting family members; relocation support and airport pick up, interview preparations, and post-study facilitation of a smooth entry into the UK labour market. We are here to help you unlock your full potential. Our Beliefs KPG Global aims to facilitate an environment that values and promotes our colleagues. We recognise and value the benefits from our workforce diversity, and are committed to creating a diverse and inclusive environment. Our services also include the facilitation of a smooth entry into the UK labour market for our highly skilled UK-based graduates. As our delegated enrolment market is in Africa, our UK-based staff, will have a better understanding of the African market and education system, international University admissions with UCAS, international recruitment process. African Market Perspective Ideally, the candidate will be able to build relationships with African further education aspirants and their parent or sponsors, with the added benefit stemming from being multi-lingual and able to speak to same languages as the African-based sponsors to effectively market our services, influence the target. This role provides an opportunity for growth as the business grows as pioneer candidates will eventually provide training and mentorship to UK-based workers in better understanding the African market, maximising collaboration and strengthening the relationships with the African market whilst effectively generating business. Key Responsibilities Lead Contact: For new KPG services and university enrolment enquiries in the Africa region. Service Expertise: Comprehensive understanding of our services and seasoned experience in international student enrolment, student visa application and CAS processes. Demand Creation: Generating growth in the demand of our professional services. Networking: You will be our organisation’s representative with various stakeholders in different countries, therefore, you will champion our services. Internal Support: Recruiting, mentoring and training junior business development executives and sales support staff. Consultant: analysing and solving client/customer problems by creating tailored solutions. As our representative, you will build trusted relationships with key stakeholders and clients. Developing promotional activities and conducting marketing research using a range of methodologies whilst creating PR campaigns and advertising strategies. Constantly adapting KPG Global Education’s strategic market positioning through updating our service packages and maintaining business competitive advantage. Working closely with diverse clientele to implement new and tailored solutions whilst updating systems processes. Taking a continuous improvement approach and maximising efficiency by staying abreast with sector changes, maintaining ‘expert’ industry knowledge status. Formulating strategic and draw up long-term business plans and update them to improve on the organisation’s effectiveness in enrolment and sustenance of its relationships with stakeholders (universities, students and their sponsors). You will steer all new matters from inception to handover and completion, generate contracts and business partnerships with different universities. Minimising business costs whilst generating value-for-money business and expansion and report to the board of directors. THE IDEAL CANDIDATE · 4 years’ demonstrable work experience as an international recruiter working in global University enrolment. With a traceable portfolio of successful cases demonstrating skill and acumen. · Strong presentation, interpersonal, customer-facing, and influencing skills · 6 months’ complimentary experience in a Business Analyst or project management role · Our UK-based staff must have a well-versed understanding of the African market and education system to better attract it. · This role provides an opportunity for growth as the business grows because pioneer candidates will eventually provide training and mentorship to UK-based workers. · Extensive Business Development Management experience in various other capacities. · Willingness to travel to various countries across Africa for enrolment campaigns which will be fully funded by KPG Global. · Proactive attitude to work, ability to operate as a team player, build positive rapport at all levels and deliver results under pressure. · Evidenced project delivery and completion in a project manager role · A dynamic individual with a pro-active approach and excellent problem-solving skills. · A hands-on approach and a willingness to work with and alongside the team. · A proven ability to lead and build strong relationships with internal and external teams. · An effective team leader and team player with the ability to work autonomously and work under own initiative. Qualifications: ● Bachelors Degree in Business Management, or equivalent ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 14 October 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Home-working opportunities. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
What we are looking for… - Experience in high volume environments - Knowledge of food preparation techniques and hygiene/compliance requirements - Experience running a busy section independently - Enthusiasm and willingness to learn from our experienced chefs What’s in it for YOU? - A highly competitive salary - 50% off all food at any of our restaurants - All service charge is paid to you: no admin fee or any of that funny business - Ongoing individual training plan and opportunities for internal progression - Enjoy an extra day off on your birthday and a bottle of champagne, both on us - on top of your 28 days holiday
A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.
We currently have an exciting opportunity for highly motivated individuals eager to take control of their careers and reach new heights. While the position is in sales, many of our most successful clients have come from diverse backgrounds, proving that previous experience is not a requirement for success. We partner with a dynamic Sales and Marketing company specialising in Leadership Development and Success Education. Our mission is to build genuine, long-lasting relationships with clients across the globe. We provide cutting-edge tools and training to empower individuals in achieving long-term success. Here’s what your daily activities could look like in this role: Strategic Planning:- Set daily goals and prioritise tasks to ensure you're making progress towards your targets. Marketing & Outreach:- Execute marketing strategies to reach new prospects. This might include creating content, managing social media, or running targeted campaigns. Training & Development:- Participate in ongoing training sessions to enhance your skills in leadership, sales, and marketing. Stay updated on industry trends and new tools. Who we like to work with:- We seek individuals who take pride in stepping up and consistently strive to reach their full potential. We value those who are proactive, driven, and committed to personal and professional growth.We’re looking for individuals with strong communication skills and a genuine desire to overachieve. If you’re passionate about building a successful business and driven to exceed expectations.you’ll thrive in our dynamic team. Rewards Comprehensive Training: Access to top-tier training programs that equip you with the skills and knowledge needed to excel. Flexible Work Environment: Enjoy the freedom to work from anywhere with flexible hours that fit your lifestyle. Uncapped Earning Potential: Your income is directly tied to your efforts, with no limits on what you can earn. Global Networking: Connect with a diverse, international community of like-minded professionals. Ongoing Support: Continuous mentorship and support to help you grow and succeed in your role. Personal and Professional Growth: Opportunities to develop leadership skills and advance your career in a growing global organisation. By joining us, you’ll become part of a vibrant community of purpose-driven entrepreneurs, all dedicated to personal growth and success. This opportunity not only challenges and excites but also empowers you to thrive as an independent business owner, unlocking your full potential. If you're ready to make a meaningful change in your life, reach out today. This is a unique opportunity designed for independent thinkers and leaders driven to achieve their full potential while empowering others. It’s not for everyone—specifically, it’s not suitable for students or individuals seeking sponsorship to work in the UK. We seek those who are ready to take charge and thrive in an environment that rewards initiative and self-motivation. Please read the screening questions before applying.
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced, fun and friendly cocktail bar tender to join our busy team. To perform this role, you will be responsible for delighting our guests with your flaring, craft beer knowledge and banter, ensuring excellent customer service and maintaining our high standards. You can think on your feet, react and above all, bring the party. Big personalities to the front! Position vacant due to internal promotions! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Ability to work flexible hours, including days, nights, weekends and holidays We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Overview We are looking for a qualified Self-Employed International Psychotherapist to join our team and deliver expert mental health services to our clients. This role includes a private practice allocation support provided by GAC in Cambridgeshire. Your responsibilities will involve establishing a trusting rapport with individuals, couples, or groups, facilitating discussions that help clients express their feelings, thoughts, and behaviors. Additionally, you will assist clients in identifying effective coping strategies and implementing positive changes in their lives. You will support individuals dealing with issues such as depression, anxiety, stress, phobias, and various emotional or relational challenges, guiding them through their situations and helping them find avenues for transformation. The ideal candidate will be dedicated to empowering individuals to overcome obstacles and enhance their well-being through therapeutic sessions. This role includes a private practice allocation support provided by GAC in Cambridgeshire. Duties: - Facilitate one-on-one or group therapy sessions to support clients' mental health issues. - Create and execute customized care plans that meet the specific needs of each client. - Foster trust and rapport through effective communication with clients. - Employ IT systems to ensure precise documentation of client records and treatment advancements. - Demonstrate excellent listening skills, attention to detail, and the ability to connect empathetically with a diverse range of individuals Skills: - Strong communication abilities for effective client engagement - Skilled in using IT systems for documentation and treatment strategy - Capable of developing detailed care plans to meet clients' mental health requirements ** Experience:** A minimum of three years of relevant experience is necessary, along with the appropriate Psychotherapy qualifying certifications. ** Requirement:** Capability to finance Visa application fees independently . This role includes a private practice allocation support provided by GAC in Cambridgeshire.
JOIN OUR FAMILY Are you ready to embark on an amazing career in the hospitality industry? We may be brand new, but our hotel The Mercure is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. With the imminent opening of our sister hotel The Ibis hotel, and as such to maintain our high standards, we're seeking passionate and dedicated professionals to join our team and help lead our Food and Beverage departments across both hotels. At The Mercure and the Ibis Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FOOD&BEVERAGE TEAM MEMBER AT MERCURE PAIGNTON What you'll be doing... Attending to customers upon entrance To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. Taking food and drink orders from customers with a pleasant attitude Preparing drinks and serving them to customers in a timely manner Running food orders from the kitchen, verifying that they are correct, and serving them to customers To ensure that all guests are dealt with in a professional manner in accordance with company standards. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... Experience in a customer facing role is preferred Ability to work in a fast-paced work environment and deliver orders in a timely manner Excellent interpersonal skills Customer-oriented approach Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out 20 years old and under £10.50 - 21 years old and over £11.44 per hour Zero hour contracts to fit around your flexibility To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £10.92 - £11.44 per hour A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT IBIS STYLES AND MERCURE PAIGNTON What you'll be doing... Reporting to the Food and Beverage Manager, you can expect your working day to include the following. • Attending to customers upon entrance • To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. • To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. • Taking food and drink orders from customers with a pleasant attitude • Preparing drinks and serving them to customers in a timely manner • Running food orders from the kitchen, verifying that they are correct, and serving them to customers • To ensure that all guests are dealt with in a professional manner in accordance with company standards. We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Team member, you will need the following qualities and skills: • Experience in a customer facing role is preferred • Ability to work in a fast-paced work environment and deliver orders in a timely manner • Excellent interpersonal skills • Customer-oriented approach • Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Introduction At Fin2Go Ltd our premise for success lies in our strong foundations of policies and regulations that comply with the highest of ethos. We’re seeking a seasoned compliance manager to help us uphold our company-wide policies, in the most efficient and effective approach. The compliance manager role requires the candidate to be proficient in the developing and transitional compliance laws of the country. Working as a compliance lead, the candidate in question must take charge of curating policies and strategies and effectually transfer this knowledge to the employees. The compliance manager job involves high proficiency in some soft skills such as communication, organisational abilities, and strong interpersonal skills, as it involves liaising with different stakeholders, internally and externally. Objectives of this role - Monitoring the current policies and systems in place and ensuring that it complies with legal and regulatory laws - Train the employees on the laws and regulations, so there is no ambiguity in the compliance and risk for the jobs that they perform - Learn, unlearn and relearn the dynamic changing ecosystem of compliance and regulatory laws of the country - Report to, and liaise with the senior compliance manager and make decisions based on the guidance received by them - Curate and maintain control systems to identify and handle breaking of rules and any violations Responsibilities - Supervise all the business processes that involve compliance and regulations - Take timely actions to ensure compliance, both with national/local laws and internal policies of the company - Make reports and documentation on potential compliance risks, as a compliance risk manager - Establish and carry out proper training programs, so that the employees are aware of the laws and regulations they need to adhere to - Carry out investigations to find gaps in the current strategies, which involve compliance and rectify them as per the regulatory guidelines Required skills and qualifications - Bachelor’s degree in law, business administration, or a similar discipline - Prior experience working as a compliance manager or in a similar position - Proficiency in industry trends, laws, and regulations - Outstanding analytical skills and problem-solving abilities Preferred skills and qualifications - Experience in risk management or auditing - Exposure to curating, executing and monitoring compliance projects