It service manager jobs in , London - Page 15Create job alerts

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. You will be responsible for the day

You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. Lead IT Service Delivery Manager. You will provide strategic leadership across Service Management, champi

IT Service Manager - ITIL / ITSM - hybrid - £80K. Familiarity with tools such as JIRA Service Management, ServiceNow, Power BI, and Confluence. IT service management, ITSM, ITIL, including awareness of Devops /.

Onsite Service Delivery Manager. Onsite Service Delivery Manager. Work collaboratively with sales, operations and technical team.

IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. IT Service Manager - Technical Account Manager. Key Responsibilities as Technical Account Manager.

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

IT Service ManagerPosition: Service ManagerLocation: Ringwood, Hampshire + Hybrid home workingSalary: £30 - £33k DOE + Benefits + Company Profit ShareHours: 37. The RoleAs a Service Manager, you will be part of an established service management team responsible for the day to day operation of our

Business critical role sitting at the heart of service delivery and service operations. Proven experience in IT Service Management within complex, multi-supplier environments. IT Service Operations Manager (Contract).

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A UK government department is seeking an Incident Manager to oversee major IT incidents, ensuring quick restoration of services for users. Responsibilities include coordinating incident management during service design and addressing critical queries. If you're ready to innovate and make a differenc

It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engag

The IT Business Support Manager ensures that the IT Business Support team delivers high-quality, timely, and customer-focused support services, in accordance with the ITIL framework, the IT SLAs and the IT policies and procedures. Ability to communicate clearly over the phone or face-to-face and mai

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Experience working with service desk as a Team Manager tools and managing esc

A prominent technology services company in Greater London seeks an experienced Service Delivery Manager to lead their onsite team. The ideal candidate will have at least 5 years of experience in managing technical teams in the AV or collaboration services sector, alongside proven skills in service g

Primary responsibilities include leading service improvement initiatives and collaborating with diverse stakeholders, ensuring alignment and satisfaction. A government department is seeking a Senior Service Manager in Croydon to manage stakeholder expectations and ensure high service standards. The

A growing beauty brand is seeking a Technical Operations & Service Manager to enhance IT service delivery and ensure operational stability. The successful candidate will manage the service desk, oversee incident management, and collaborate with stakeholders for seamless IT operations. Experience in

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. We’re working with a leading organisation who are transforming the way they deliver IT services across the business. Instead, the IT Operations Se

Digital Operations Manager, IT Manager, IT Support Manager. Digital Operations Manager, IT Support Manager, IT Manager. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metric

Reporting to the Head of Technology Governance, the IT Service Continuity Manager is responsible for ensuring the organisation’s key technology services are resilient and in line with the recovery expectations of the business. Our other teams work enterprise-wide to provide critical services inclu

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. Applicants should have experience with ITIL

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. C

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

A global financial services provider is seeking an IT Service Continuity Manager to ensure the resilience of key technology services. The ideal candidate will have a background in IT continuity management within the finance sector, strong communication skills, and the ability to work effectively und

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

Join us in driving innovation in digital services for citizens and stakeholders. The role involves managing Major IT Incidents, ensuring the swift restoration of normal services to a large user base of approximately 26,000 people. This position requires strong communication skills and the ability to

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements. The ideal candidate will have a solution-driven mindset and strong collaboration skills, with a focus on IT service management.

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. The ideal candidate should have exper

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

Familiarity with enterprise technology environments, including infrastructure, applications, cybersecurity, and cloud. The ideal candidate will excel in managing complex, cross‑functional projects, optimizing processes, and partnering with senior leadership to enhance visibility, coordination, and

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

The Senior IT Services Manager plays a leadership role within the Digital Directorate, overseeing the governance, performance and continuous improvement of core Software as a Service (SaaS) products. Identify and implement opportunities for automation, self‑service and process optimisation, embedd

The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding of VMware infrastructure Capacity and a proven ability to manage service teams and client expectations in a dynamic environment. Holding Enhanced Government Security Accreditatio

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality. Ideal for candidates eager to drive innovation, the position is critical for supporting over 26,000 users and ensuring IT services are avai

You’ll lead the development and ongoing management of the IT Service Catalogue, working closely with service owners and product teams to ensure services are clearly described, kept up to date, and easy for colleagues to find and request through self‑service channels. You’ll promote ITIL best p

Manage day-to-day IT service delivery across Service Desk, infrastructure, and networking. Proven experience leading a multi-site IT Service Desk or enterprise support function. At Moore Kingston Smith, we believe outstanding client service starts with brilliant people.

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, yo

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Effectively plan the way services are delivered so that all activity is dir