Weddings & Events Coordinator
18 hours ago
Oxford
Company DescriptionJoin the Mercure Hawkwell House Hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.Job DescriptionWeddings and Events Coordinator You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.Handle enquiries for events via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.To create and carry out the preparation of the function sheets and any amendments to them. To ensure that these amendments are issued to the head of departmentsManage and work within a variety of budgets and ensure events are always profitableEnsure a prompt input of reservations and data for all weddings enquiries & bookingsEnsures a clear line of communication with other departments for special requests or other reservation-related mattersClear communication with all staff in relation to all group related topicsEnsure Accor brand and company standards are implemented and updatedEnsure security and safety procedures are updated and implementedPromotes positive working environment by developing positive team spiritProviding outstanding customer servicePromotes positive working environment by developing positive team spiritConduct show around for weddings and eventsBe the point of contact on the day for the wedding coupleWhat is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!QualificationsYour experience and skills include: Excellent interpersonal and communication skills Ability to prioritize work in an environment with multiple interests Ability to handle complex and confidential information with discretion Competency using a variety of computer softwaresSector experience: events and wedidngsAdditional InformationWe are looking for a Wedding and Events Coordinator to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company assisting the sales team to reach monthly objectives. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Candidates must have the right to work in the UK.SummaryType: Full-timeFunction: Customer ServiceExperience level: Not ApplicableIndustry: Hospitality