Luxury retail jobs in United Kingdom - Page 8

Transformation Trainer (Specialising in Adult learning) About us: At Peregrine, we drive digital transformation projects in large complex organisations. Using a consultancy- led approach, we create ways to close digital skills gaps by providing fully in-house trained graduates along with specialist Business Change and IT talent. The Role We are thrilled to offer an exciting opportunity to join our well-established team as a Transformation Trainer. You will deliver training ranging in duration from 1 day to 6 weeks. You will be the primary point of contact for cohorts of training and bespoke training as required. You will develop engaging training materials and support candidates throughout their journey. Peregrine’s mission is to deliver a first-class service to our key customers within luxury retail, aerospace and defence, facilities management and public sector. The successful candidate will play a key role in delivering exceptional service. As a Change & Transformation Trainer for Peregrine you will… • Deliver engaging and impactful training programmes tailored to young adult learners, with durations ranging from one day to six weeks., • Act as the primary point of contact for training cohorts, providing ongoing guidance, support, and a high-quality learner experience, • Design and develop dynamic, learner-centred training materials grounded in adult learning principles, ensuring content is practical, relevant, and engaging., • Throughout the programme, you will support candidates in building skills, confidence, and readiness for transformation and change., • Working collaboratively with other trainers, you will contribute to the effective delivery of the training schedule while continuously improving content and delivery methods based on learner feedback and outcomes. What you’ll Need to Be Successful • Strong knowledge of Agile methodologies and frameworks (e.g. Scrum, ITIL), • Professional certification in Project Management (APM, PMP) or Business Analysis (BCS – essential), • Proven experience designing and delivering training for adult learners in professional environments, both online and in-person, • Ability to create engaging, practical, and learner-centred content aligned to real-world application, • Confident communicator who is comfortable delivering virtually and on camera, • Strong interpersonal skills with a natural ability to engage, motivate, and support learners

The Best Connection (Earls Court Branch) is currently seeking a dedicated Night Cleaners for an ongoing assignment at our world-renowned luxury retail client in Knightsbridge. This is a vital role maintaining the pristine standards of a global landmark while the store is closed to the public. If you have a keen eye for detail and take pride in delivering a high cleaning standard, we want to hear from you. The Role of Night Cleaners Time: 20:00 - 04:30 (Night Shift) Shift Pattern: Full-time, 5 days out of 7 (including weekends and bank holidays) Location: Knightsbridge, London Pay rate: £14.47 p/h after 12 weeks £16.29 p/h Key Responsibilities for Night Cleaners Polishing high-end surfaces, marble flooring, and glass displays. Deep cleaning retail departments, washrooms, and staff areas. Operating cleaning machinery (floor buffers/scrubbers) where required. Ensuring all health and safety regulations are strictly followed. Maintaining the "flawless" standard expected of a premium luxury brand. What We Are Looking For Reliability: Commitment to a permanent night-shift schedule. Excellence: Previous experience in high-end hospitality or luxury retail cleaning is highly preferred. Professionalism: A discreet and methodical approach to work with a high level of attention to detail. Communication: Ability to follow complex verbal and written instructions. Why Join The Best Connection? Weekly Pay: Direct into your bank account every Friday. Pension Scheme: Secure your future while you work. Holiday Pay: Accrued on an hourly basis. The Best Connection is acting as an Employment Business in relation to this vacancy

Job Description An exciting opportunity has arisen for a talented Bakery Chef de Partie to join the production kitchen of an infamous luxury private members club . Working within a highly organised pastry and bakery team, you will support the delivery of exceptional baked goods and products using premium ingredients, supplying one of the most prestigious hospitality operations in London. This role offers something rare in high-end hospitality a structured schedule, consistent hours, and genuine work-life balance , all while working at an elite level. What We Offer £38,000 salary Straight shifts (5 days per week) 33 days holiday per year (including bank holidays), Birthday off Discounted gym membership via GymFlex Monthly well-being days with in-house masseuse, reflexologist & chiropodist Private medical & dental insurance (BUPA) Employee Assistance Programme Online retail discounts Workplace nursery scheme Cycle to Work Scheme Eyecare & glasses vouchers £1,000 recommend-a-friend bonus Freshly prepared meals whilst on duty And more excellent perks What Youll Be Doing Work under the guidance of the Head of Pastry Production Chef and Pastry Sous Chefs Support daily bakery and pastry production within a high-volume, high-standard kitchen Assist with tasks such as chocolate work, cutting, packaging, and preparation of baked items Maintain consistency, organisation, and attention to detail across all production Work efficiently as part of a professional and collaborative pastry team What Were Looking For Experience as a Chef de Partie, Demi Chef de Partie, or similar role within a hospitality environment A solid understanding of pastry and bakery fundamentals Ability to work independently and manage time effectively Strong work ethic and attention to detail Positive, team-oriented attitude Why Join? This is a fantastic opportunity to join a prestigious and well-established hospitality group , offering stability, structure, and long-term career growth without compromising on work-life balance. If youre looking to develop your bakery skills within a world-class production environment , this role is not to be missed. Apply now or get in touch for a confidential discussion. TPBN1_UKCT

Senior Tax Manager | Premier Hospitality Group | London (West End) Are you a technical tax specialist looking for the elusive balance of a prestigious, high-energy career in London+rsquo;s luxury hospitality scene? Imagine applying your expertise to a world-class portfolio of venues in the heart of the West End. This role isn+rsquo;t just about compliance; it+rsquo;s about becoming a key fiscal architect for an iconic brand. If you are a collaborative expert who thrives in a fast-paced environment and values the flexibility of a hybrid, part-time schedule, this is your next strategic move. About the Firm Our client is a distinguished hospitality and leisure group with a world-class portfolio of venues located in London+rsquo;s iconic West End. Following a period of strategic evolution, they are expanding their tax function to maintain the group+rsquo;s fiscal health. They offer a vibrant, high-energy culture that celebrates the West End atmosphere, providing a rare opportunity to work on high-level international projects for a household name in luxury hospitality. Responsibilities As a Senior Tax Manager, you will: Support the Head of Tax in overseeing the end-to-end execution of UK tax obligations, including Corporation Tax and PAYE. Navigate complex VAT structures unique to the hospitality sector, managing partial exemption methods and reverse charges. Lead the preparation of tax provisions and disclosures for statutory filings under IFRS and UK GAAP. Assist in international tax complexities, focusing on transfer pricing documentation and the roll-out of BEPS Pillar 2. Partner with the Head of Tax on strategic initiatives, including M+A due diligence and corporate restructuring. Act as the primary liaison for HMRC and external advisors, managing audits and ensuring robust tax governance. As a Senior Tax Manager you will: Hold a professional qualification (ACA, ACCA, or CTA). Demonstrate a proven track record within a Big 4/Top 10 firm or a similar senior in-house tax role. Possess a sharp understanding of the modern tax landscape, specifically Pillar 2 and global transfer pricing. Evidence experience in hospitality, retail, or fast-paced consumer industries (advantageous). Distil complex tax legislation into clear, actionable advice for operational and finance stakeholders. Drive projects forward independently while collaborating effectively within a specialist team. What You+rsquo;ll Receive Performance-based bonus scheme. Hybrid working (1+ndash;2 days remote). Industry-specific perks and hospitality benefits. Private medical care. At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions.

We have an exceptional opportunity to join our Pastry Kitchen Team at The Lanesborough . Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Hotels Masterpiece Collection Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Head Pastry Chef you will be, focused, passionate and well organised with the ability to handle pressure and deliver. We are looking for an experienced & highly professional Head Pastry Chef leading our pastry team who has the talent and ability to prepare and produce high-quality pastry & patisseries consistently. You must be dualskilled as a rigorous manager and chef! You will lead a brigade of 14 dedicated chefs, where you will be in charge of their training, motivation and team structure. You will also ensure a good and professional working atmosphere. With excellent culinary skills and the desire to push for excellence, you will have experience in managing budgets, menu planning and costing and implementing standards and health and hygiene. You will be a charismatic leader who has strong teaching skills, creativity, good relationship skills and physical and mental resilience. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Previous experience in a similar management position within 5-star establishment is essential and experience in the luxury London market would be preferred Ideal opportunity for someone who is currently working as a Head Pastry Chef, and is seeking a new challenge Exceptional cooking skills and the ability to adapt cooking to the local environment Proven experience in managing a profile centre and a team In return We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including: Financial Wellbeing Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Health & Wellness Private Medical Insurance Dental and Optical benefits Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities (e.g. football games, running club, yoga & pilates, etc.) Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Full Time Supervisor, Team Leader, Floor Manager, Luxury Lifestyle, Beauty, Fragrance, Wellbeing, Central London This beautiful brand has a Supervisor vacancy for their gorgeous London Flagship. In order to be considered, candidates will: • Have experience within a high footfall luxury retail environment, • Be confident in leading by example, • Enjoy providing a high level of one to one client service, • Be confident and passionate about working in a world class retail business, • Superb opportunities for career progression within luxury retail Excellent benefits and culture

The Lanesborough classically British service in a remarkably vibrant and elegant London residence. The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Hotels Masterpiece Collection Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Chef de Partie , you will be responsible for delivering an excellent food offering, being able to adapt, when necessary, based on guests' requirements, delivering consistently the same high level of culinary experience to our guests. You and your team must be trained and fully understand both the menu and what is expected in this high-level professional brigade. As Chef de Partie you will develop the skills and effectiveness of the team through the appropriate training, coaching and mentoring. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Experience in as similar role within a fine dining restaurant preferred but not essential Show drive and passion for food and cooking Proven track record in running a kitchen section Exhibit excellent technical and natural cooking abilities Excellent command of the English language Food Hygiene Level 3 certification preferred although not essential for commencement as will be certified with the Company Please note this role requires an element of manual handling and on occasion heavy lifting In return We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including: Financial Wellbeing Competitive salary package Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Health & Wellness Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities (e.g. football games, running club, yoga & pilates, etc.) EAP Employee Assistance Programme Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Lead with elegance. Curate calm. Redefine wellbeing. At Hotel Indigo & K West Spa Shepherds Bush , our Spa sits at the heart of a hotel defined by individuality, creativity and neighbourhood energy. We are seeking an experienced and driven Director of Spa & Wellbeing to shape and lead one of Londons most distinctive urban wellbeing destinations. This is a rare opportunity for a commercially minded hospitality leader with a genuine passion for holistic guest experience to create a spa that balances performance with purpose, ritual with innovation, and luxury with local character. If you have the ambition to build one of Londons most compelling urban retreats, wed love to hear your story. Whats Our Story? Set in the heart of Shepherds Bush, our hotel draws on the character and rhythm of the neighbourhood to create something distinctively vibrant yet effortlessly comfortable. Within this setting, our Spa & Wellbeingoffering provides a refined urban retreat, combining immersive thermal experiences, bespoke treatments and thoughtfully curated spaces designed for restoration, connection and escape. Heres what you can look forward to as our Director of Spa & Wellbeing: Annual salary: £65,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a healthcare cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery. Owning the end-to end wellbeing journey, from arrival through thermal experiences, treatments, relaxation, and departure; embedding signature rituals that define the Spa experience. Overseeing the safe and effective operation of all thermal, hydro and fitness facilities, including water quality, compliance, preventative maintenance and optimal guest flow. Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards. Curating distinctive spa, retail and relaxation concepts, including private Garden Suite experiences, lifestyle retail, and wellbeing food and drink offerings that enhance guest experience and engagement. Integrating spa, fitness and recovery into a cohesive wellbeing proposition for both hotel guests and local members. Collaborating with marketing and PR teams to build partnerships, wellness activations and community engagement aligned with the Hotel Indigo neighbourhood story. Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards. Whats Your Story? Proven leadership experience as a Spa Manager or Director within a luxury, lifestyle or destination wellness environment. Preopening experience a distinct advantage. A recognised qualification in spa therapy or holistic wellness (CIDESCO, CIBTAC, NVQ or equivalent) supported by strong knowledge of treatments, premium skincare and evolving wellbeing trends. Commercial astute, with a track record of driving revenue performance across treatments, memberships and retail through KPI management and strategic planning. Experience in operating thermal or wet leisure spa environments, with a strong understanding of health, safety and water hygiene compliance. Strong leadership and coaching ability, capable of building high-performing teams and a culture of excellence, accountability and care. Experience developing destination spa concepts, wellness programming and partnerships that attract both hotel guests and local members. Confident using spa management and booking systems, with strong operational oversight and attention to detail Excellent knowledge of spa treatments, wellness trends, premium skincare, and guest experience design Emotionally intelligent, calm under pressure, and naturally polished in guest and stakeholder interactions. As Director of Spa & Wellbeing , you will set the tone for one of Londons most distinctive new urban spa destinations. Your influence will extend from the treatment rooms to the team culture, from commercial performance to the serenity each guest experiences from the moment they arrive. If you are ready to build such to shape and lead this experience at the Hotel Indigo & K West Spa Shepherds Bush, we look forward to your application. All applicants must hold existing rights to work in the UK. TPBN1_UKCT

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. AT Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 4 weeks holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Ladurée UK Assistant Store Manager Location: Heathrow Airport Terminal 3 Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie and hospitality brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 100 locations across 17 countries, Ladurée embodies the French Art de Vivre combining refined hospitality, timeless elegance, and exceptional pastry expertise. Each boutique offers guests a unique experience where tradition meets contemporary sophistication. In the United Kingdom, Ladurée operates a portfolio of prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, Heathrow Airport, and St Pancras, serving both local clientele and international travellers. At Ladurée, we are passionate about delivering an exceptional customer experience, combining premium products, impeccable service, and meticulous attention to detail. Our teams are ambassadors of the brand, ensuring every guest enjoys a memorable and refined moment. Role Overview The Assistant Store Manager plays a key leadership role in supporting the Store Manager with the day-to-day operations of the boutique. Working within a high-footfall international airport environment, you will help lead the team to deliver exceptional customer service, maintain Ladurées luxury standards, and ensure efficient operational performance. You will act as the Store Managers deputy, supporting the development of the team, driving commercial results, and ensuring the boutique operates smoothly at all times. Key Responsibilities Leadership & Operational Support Support the Store Manager in overseeing the daily operations of the boutique, ensuring alignment with Ladurée brand standards and Heathrow Airport procedures. Assist in coordinating staff schedules and shift coverage to ensure efficient operations during peak trading periods. Support operational planning to maintain efficiency, minimise wastage, and optimise labour costs. Take responsibility for supervising the boutique and leading the team in the absence of the Store Manager. Team Leadership & Development Lead by example and support the Store Manager in building a motivated and high-performing team. Provide coaching and on-the-floor support to ensure the team delivers Ladurées exceptional service standards. Assist with recruitment, onboarding, and training of new employees. Encourage teamwork, professionalism, and a positive working environment. Customer Experience Tailored to Travellers Ensure every customer receives a warm welcome and an elegant, efficient luxury retail experience. Adapt service delivery to meet the needs of both international travellers and local clientele. Support the team in resolving customer concerns professionally and efficiently. Maintain Ladurées reputation for exceptional hospitality and refined service. Compliance & Brand Standards Ensure strict adherence to Ladurée operational procedures, including food safety, hygiene standards, packaging protocols, and visual merchandising. Support compliance with all Heathrow Airport regulations including staff conduct, health and safety, and security requirements. Maintain impeccable boutique presentation in line with Ladurées luxury brand standards. Sales & Commercial Performance Support the Store Manager in driving boutique sales performance and achieving KPIs. Encourage upselling and cross-selling of Ladurée products to maximise customer spend. Promote seasonal products, limited editions, and brand campaigns. Assist in monitoring sales performance and identifying opportunities to improve results. Presentation & Stock Management Ensure the boutique is consistently well presented, clean, and aligned with Ladurée visual merchandising standards. Support stock management processes including deliveries, inventory checks, and product rotation. Monitor stock levels and help minimise product wastage. Work closely with the Store Manager and supply chain teams to anticipate stock needs. Communication & Reporting Maintain clear and regular communication with the Store Manager regarding operational matters, team performance, and customer feedback. Support daily reporting procedures including cash handling, POS reconciliation, and operational updates. Ensure the team is informed about new products, promotions, and company updates. Key Requirements Minimum 12 years experience as a Supervisor or Assistant Manager in retail, hospitality, or luxury customer service environments. Proven ability to support and motivate teams in high-volume, customer-facing environments. Strong commitment to customer service and attention to detail. Understanding of retail KPIs, sales targets, and operational performance. Experience using POS systems and stock management procedures. Full flexibility to work early mornings, evenings, weekends, and holidays in line with Heathrow Airport trading hours. Desirable Passion for pastry, luxury retail, and the Ladurée brand. Experience working in airports or high-footfall locations. Additional language skills are advantageous due to the international clientele. Benefits Competitive salary + Travel Allowance. Generous employee discount on all Ladurée products. Career development opportunities within an internationally recognised luxury brand. Opportunity to work in a prestigious environment serving a global clientele. Note: All applicants must pass Heathrow Airport security clearance and background checks before employment can commence TPBN1_UKCT

Position: Kitchen Sales Designer - Luxury Kitchens Location: Richmond, SW London Salary: £30-35K basic -negotiable dependant on experience, Plus uncapped commission OTE £70K+ 25 Days Holiday + BH, Pension, full training provided and excellent benefits Our Client A kitchen specialist celebrating 35 years of transforming kitchens across the UK. Specialising in bespoke German manufactured kitchens they have multiple showrooms across the country. They are all about people, choice and the personal touch. They have an exciting opportunity for a confident, creative and ambitious Kitchen Sales Designer to join their retail team! The newly available role is based in SW London and is the prime opportunity to design and deliver customers their ‘dream kitchen’, through the utilisation of excellent design skills! An engaging personality and a proven track record for closing sales and managing the entire customer journey from design through to completion is desired. The successful candidate will assist the Showroom Manager with the creation of brand new showroom displays and will need to play an active role with the marketing and development of new leads. You must be comfortable working within a small team, to a deadline, with customer service at the forefront of your mind. The Role: Kitchen Sales Designer Responsibilities include but are not limited to: o Liaising with suppliers to provide full quotations within a timely-manner o Undertaking the day-to-day tasks required to keep the showroom running o Organise your own schedule and plan your time efficiently o Assist the showroom manager with marketing and promotional activities o Greeting and meeting customers to gain and comprehensive understanding of their individual design requirements. o Planning and designing a bespoke kitchen from the Company’s premium and extensive product range, providing advice on the room layout. o Preparing and completing sales contracts, purchase orders. o Managing projects through to completion by liaising with installers and customers and ordering and booking installations. The Candidate: Kitchen Sales Designer Driving license essential as you will be undertaking site surveys. Proven track record in closing sales, with examples of kitchens sold. Previous design experience essential, (Compusoft Winner preferred) however all CAD experience considered as full training on software will be provided. Experience in EasyQuote beneficial. Experience and passion for selling and designing kitchens, with at least 2 years’ experience in a KBB showroom. Flexibility to work within a retail environment, meeting the needs of the showroom. Ability to deliver exceptional service throughout the design, supply and installation process. Ensuring professionalism and a ‘first class’ experience. For more details on this vacancy or to discuss your career opportunities please get in touch with Gemma Creasey at Oval Deene Recruitment, or apply online

About our business Many of us have experienced life in rented housing and understand the uncertainty that can come with not owning your home. ProperTies Living exists to make renting feel like home. Our mission is to create high-quality homes for rent where people can settle, build meaningful connections, and live comfortably in safe, secure environments. We want our residents to feel a genuine sense of belonging and pride in where they live. We have over 900 homes in development and expect to be managing over 450 homes by the end of the year. We also have a pipeline of 2,000 properties currently being acquired. Our growing portfolio reflects our long-term commitment to the rental market and to creating professionally managed communities where residents feel secure, supported, and proud to live. As a business, we are committed to delivering best-in-class customer service that is both effective and responsive across all our operations - from constructing new homes and letting apartments to managing communities. Our objective is to provide professionally managed rental homes that offer security, reliability, and a welcoming environment where residents can create lasting memories. Joining ProperTies Living means becoming part of a new and ambitious team that embraces collaboration, creativity, and professional growth. Supporting our people and providing clear pathways for career development and progression is key to our success. About this role We are looking for a warm, personable and proactive Resident Experience Concierge to deliver and exceptional living experience for our residents and visitors. As the face of the building, you will create a welcoming, professional and hospitality-led environment while building strong resident relationships and ensuring the smooth day-to-day operation of the front of house experience. This is an ideal opportunity for someone with passion for people, service excellence and community building, who enjoys creating memorable experiences and takes pride in delivering outstanding customer service. As a Buil-to-Rent (BTR) community, we are committed to creating an inclusive and welcoming environment for all residents, including pet owners, and are looking for someone who is comfortable working within a pet-friendly setting. As part of our commitment to sustainability and high service standards, we encourage environmentally responsible practices and take pride in maintaining clean, safe and well-presented spaces throughout the building. What you will do Resident & Guest Experience Deliver a warm, professional and engaging welcome to residents, guests and contractors Build positive relationships with residents and create a strong sense of community within the building Support a welcoming and inclusive experience within our pet-friendly community Anticipate resident needs and provide personalised support where possible Handle resident enquiries with professionalism, empathy and efficiency Resolve issues confidently and escalate concerns appropriately when required Create a consistent high-end front of house experience that reflects the brand and values of the community Front of House Operations Manage visitor access, resident sign-ins and contractor arrivals professionally and securely Oversee parcel and delivery management efficiently and accurately Ensure reception, lobby and resident amenity spaces remain clean, welcoming and exceptionally presented at all times Support smooth resident move-ins and move-outs Assist with resident events, community engagement initiatives and building activities Encourage and support sustainable practices within the building, including recycling initiatives and maintaining clean, safe and well-presented communal spaces Carry out regular walkthroughs of communal areas and report any maintenance, cleanliness, health & safety or security concerns promptly Monitor the overall resident experience and identify opportunities for continuous improvement Collaboration & Communication Work collaboratively with Property Management, Lettings, Maintenance, and Security teams to ensure seamless resident experience Liaise closely with the Resident Services Hub teams to ensure resident enquiries, requests, and follow-up actions are managed seamlessly and efficiently Maintain accurate records and complete administrative tasks to a high standard Provide regular updates to the Block Manager regarding resident feedback, building activity and operational matters Communicate confidently and professionally with residents, colleagues, contractors, and external partners Support neighbouring sites and team members during busy periods when required You may be required to carry out other duties to assist the team. About you - your experience, knowledge and skills. You will be someone who genuinely enjoys working with people and delivering exceptional service. You take pride in creating positive experiences and remain calm, professional and solutions-focused in a fast-paced environment. Ideally you will have: A minimum of 2-3 years experience within hospitality, hotels, Build-to-Rent, residential, luxury retail, customer service or front of house environments Qualifications in hospitality, customer service, leisure & tourism or a related field would be advantageous GCSEs (or equivalent) including English & Maths A passion for delivering outstanding customer experiences Excellent communication and interpersonal skills Strong organisational skills and attention to detail The ability to multitask and prioritise effectively Confidence working independently or as part of a team A proactive, positive can-do attitude Excellent IT skills, including Microsoft Office, and property management systems An understanding of basic H&S responsibilities within a residential or hospitality environment You will be someone who: Puts customer experience at the heart of everything they do Is professional, approachable and confident communicating with residents, visitors and colleagues Takes ownership, remains solutions-focused and works well in a fast-paced environment Takes pride in their personal presentation, professionalism and maintaining high standards throughout the building What we offer As well as working with a friendly, inclusive, and incredibly supportive team who care about their work and take immense pride in our buildings, we offer: A competitive salary range of £ 29,000 - £35,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro-rated if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes ______________________________ Come and join us! If you are passionate about hospitality, people and service excellence, we would love to hear from you. TPBN1_UKTJ

Counter Manager | Premium Fragrance | Central London | Up to £34k + Commission We're partnering with a leading premium fragrance house to appoint a Counter Manager for a flagship Central London department store. This is a fantastic opportunity for a commercially driven leader who thrives in a high energy retail environment and enjoys bringing together strong service, storytelling, and team development to drive performance. The Role As Counter Manager, you will take full ownership of your space, creating a strong presence on the shop floor while leading a high performing team. You will Lead from the front to deliver consistent commercial results and strong client experience Set the tone for service, energy, and engagement across the counter Develop your team through coaching, feedback, and hands-on leadership Drive performance through clear focus on KPIs and conversion Build meaningful client relationships that support long-term loyalty Bring the brand world to life through storytelling and fragrance expertise In Store Ownership Ensure a high standard of visual presentation and counter excellence Oversee stock flow, tester standards, and daily readiness Support event activity, launches, and client engagement moments Maintain strong communication with wider store teams and stakeholders Use insight and observation to identify performance opportunities What We're Looking For Experience in a leadership role within beauty, fragrance, or luxury retail Strong commercial awareness with a proven ability to deliver results Confident, hands-on leader who sets the pace on the shop floor Passion for client experience and storytelling Strong coaching ability with a people-first approach Organised, resilient, and comfortable in a fast-paced environment What's On Offer Salary up to £34k plus commission Product allowance and staff discount Enhanced wellbeing and development benefits Private medical and dental cover Access to new launches and brand exclusives If you're a commercially focused leader looking to take ownership of a premium fragrance counter and make a real impact, this is a brilliant opportunity to step into a highly visible role. BH36028 TPBN1_UKTJ

Customer Retention Manager: Alternative Assets / Private Clients / Unregulated Investments Location: The Gherkin, London (Office‑Based) Salary: Up to £60,000 Depending on Experience Contract: Full-time, Permanent About Hackstons Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience. The Role We are seeking an experienced and commercially focused Customer Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets. This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes. Key Responsibilities • Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required., • Deliver the client retention strategy and increase lifetime value, • Identify and address attrition risks early, • Provide market updates and educate clients on long‑term holding strategies, • Support clients through their full journey, ensuring a premium experience, • Produce written/video content for client updates, • Track and report on retention metrics (LTV, repeat investment, engagement) What We’re Looking For Essential: • 3–5 years’ experience in customer retention, account management or similar role, • Background in financial services, investments or alternative assets, • Strong communication skills with high‑value clients, • Proven success managing high value client relationships and ability to explain complex investment concepts clearly, • Strong organisational skills and ability to manage a large client base. Desirable: • Personal interest or experience in investing (traditional or alternative)., • Content creation experience (written or video)., • Credible and confident with high-net-worth clients., • Commercially minded with strong understanding of investor behaviour What We Offer • Ownership of a high‑value, growing client base, • Central role in shaping retention strategy and client experience, • Exposure to alternative investments and HNW clients, • Collaborative, ambitious environment, • Company pension, • Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years), • Staff discount in our Knightsbridge retail experience

CRM Systems Specialist Mayfair, London - Onsite Salary up to £50,000 Permanent, Full-time. About the Opportunity: Do you love building systems that make data work smarter, not harder? We’re looking for a CRM Systems Specialist to shape how the sales and marketing teams use data to deliver exceptional customer experiences. You’ll be the bridge between technology and growth, helping the teams understand clients better, act faster, and make data-driven decisions seamlessly. Your work will ensure our CRM ecosystem runs efficiently, powers automated campaigns, and supports a personal, human touch that luxury customers expect. Your Roles and Responsibilities: * You will lead the technical configuration of the CRM ecosystem, designing advanced workflows and managing complex API integrations. * Ensure a unified 360-degree customer view by bridging the gap between web, social, boutique sales, and digital marketing. * Act as the ultimate gatekeeper. You’ll design the logic for lead scoring, touchpoint analysis, and automated cleansing while maintaining gold-standard GDPR compliance. * Empower the Sales and Marketing divisions by building the complex segmentations and technical triggers required for hyper-personalised lifecycle campaigns. * Develop the underlying reporting structures and dashboards that provide clear, actionable ROI insights across all global channels. Your Experience and Skills * Extensive experience in CRM retail operations, POS, marketing technology, dashboard creation and/or systems administration. * You possess a deep understanding of CRM platforms and their interaction with ERPs and Marketing Automation tools. * High proficiency in Excel is a must. Familiarity with SQL, HTML/CSS, and data visualisation tools (like Power BI) will set you apart. * Proven ability to manage complex data migrations and connect disparate systems via middleware or custom integrations. * You don't just troubleshoot; you diagnose the root cause and build scalable solutions to prevent future friction. To apply for the CRM Systems Specialist role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes

We are seeking a Commis Chef to join us on the journey at Rockliffe Hall Rockliffe Hall stands at a defining moment. With a landmark multimillion-pound transformation already underway, the coming months will see us reimagine the entire resort experience, creating a place where quiet luxury meets northern spirit. We seek visionary minds and grounded hearts: people who notice the small details, find meaning in curating moments that matter and take pride in thoughtful excellence. Whether leading teams or shaping experiences behind the scenes, you will bring curiosity, creativity and care to everything you do. At the heart of this vision is a guest experience that feels effortless yet unforgettable. To help us deliver our vision, were seeking an exceptional Commis Chef to join our Clubhouse team. About you - Commis Chef As Commis Chef you are the starting point in the professional kitchen supporting all our chefs whilst learning the responsibilities of your assigned section and assisting with food preparation and maintaining the organisation of the kitchen. Your enthusiastic and motivated with a natural ability to adapt in the moment to be resourceful, a key beating heart of the kitchen. What were looking for Someone to prepare all food using specification sheets to a high standard of presentation and quality, A passionate individual to exceed customer expectations, responding to special requests positively and understanding specific dietary requirements. An individual able to rake receipt of deliveries in the absence of a senior chef and adhere to stock rotation procedures. And check all fridges to ensure they are stocked with the necessary ingredients in preparation for service and highlight any stock shortages to a senior chef. What we offer At Rockliffe Hall, we believe in looking after the people who make our guest experience extraordinary. When you join our team, youll enjoy thoughtful benefits designed to support your wellbeing and help you grow: Access to Hospitality Rewards and our Employee Assistance Programme Exclusive team accommodation rates and reduced friends & family stays Spa and gym access, plus generous savings on treatments, dining and other experiences including retail and gift vouchers Long service recognition with extra leave and bonus rewards Pension scheme and life assurance for eligible team members Training and development opportunities, from online learning to accredited qualifications All team members also receive gratuities/tips, free parking and access to our health & wellbeing programme. TPBN1_UKCT

Retail Communications Coordinator London (Bond Street) head office OR can be based at Watford office if preferred. Hybrid (1–2 days in office) £36,000 – £40,000 12-Month Contract | Start Date: July 2026 We’re working with a leading luxury retail brand to hire a Retail Communications Coordinator to support brand image, communications, and operational delivery across retail teams. Key Requirements (Essential): • Proven retail communications experience (essential), • Background within a luxury or premium retail environment (preferred, but not essential), • Strong experience creating presentations, imagery decks, and branded communications, • Advanced PowerPoint, Excel, and Word skills, • Ability to thrive in a fast-paced, high-pressure environment, • Strong stakeholder communication skills What You’ll Be Doing: • Producing engaging visual presentations and brand communications, • Supporting internal retail communications across multiple teams, • Coordinating projects, timelines, and key deliverables, • Working closely with cross-functional and global stakeholders, • Supporting campaign launches and seasonal retail updates, • Assisting with operational coordination and logistics, • Ensuring consistency across brand image and visual standards Ideal Candidate: • Experience in retail, luxury, or DTC environments, • Highly organised with strong attention to detail, • Proactive, adaptable, and solutions-focused, • Comfortable managing multiple priorities and deadlines Apply now with your CV

Luxury Customer Care Consultant Charlton, South East London £27,000 per annum Hybrid Working (after training) Love fashion? Passionate about delivering a premium customer experience? We're hiring on behalf of a prestigious international multi-brand retailer, and this is your chance to join a fast-paced, luxury customer care team supporting both online and in-store experiences. The Role As a Luxury Customer Care Consultant, you'll be at the heart of the customer journey-delivering exceptional service while driving sales and brand experience. You will: Deliver a high-end, personalised customer experience Process orders and returns accurately within SLAs Provide expert product advice and styling support Identify opportunities to upsell and maximise sales Work closely with internal teams to resolve customer queries Manage your workload in a busy, target-driven environmentWhat We're Looking For Previous customer service experience (retail or contact centre ideal) A genuine passion for fashion and trends Confident communicator with a positive, engaging style Strong problem-solving skills Ability to work under pressure and meet KPIs A team player with a proactive mindsetWhat's in It for You £27,000 salary Ongoing role with permanent opportunities Weekly pay Hybrid working (60% office / 40% home after training) Modern offices in Charlton Full training + career progression Benefits including 24/7 GP access, retail & gym discountsHours & Shifts 37.5 hours per week 5 out of 7 days Shifts between 8:30am - 9:30pm Mainly PM shifts (1pm - 9:30pm) 1 in 3 weekends requiredReady to apply? If you're passionate about fashion and love delivering standout customer experiences, we want to hear from you! Apply now or message us directly to find out more S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

About us The Arts Club is one of Londons most prestigious private members clubs, located in the heart of Mayfair. Established in 1863, it brings together a global community of individuals from the worlds of art, literature, business, and culture. The club offers a refined and contemporary environment, with exceptional dining, curated events, and beautifully designed spaces, making it a hub for creativity, connection, and luxury hospitality. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. The Arts Club unveils an amazing opportunity for a talented individual to join our passionate and creative team. Job Summary Are you passionate about Italian cuisine and ready to work with a talented team in a prestigious setting? The Arts Club, a hub of culinary excellence, is seeking a Senior Sous Chef to join our Ofelia Kitchen. As Senior Sous Chef, you will play a key leadership role in the kitchen, ensuring exceptional food quality, operational efficiency, and food safety. This role demands strong culinary expertise, a hands-on approach to service, and a focus on team development, profitability, and guest satisfaction. Key Responsibilities Oversee the daily running of the kitchen, ensuring service is delivered efficiently across lunch, dinner, and late-night operations. Lead and support the kitchen brigade, maintaining high performance, structure, and a positive working environment. Ensure all sections are fully prepared, organised, and service-ready at all times. Maintain consistently high standards of food quality, presentation, and timing during service. Support the implementation of menus and seasonal changes in coordination with senior leadership. Train, coach, and develop team members, monitoring performance and supporting progression. Delegate tasks effectively and ensure accountability across all kitchen sections. Conduct regular quality checks, including tasting dishes during service. Ensure strict adherence to recipes, portion control, and presentation standards. Maintain excellent standards of cleanliness, organisation, and food handling. Manage stock control processes, including ordering, storage, and rotation. Monitor food costs, minimise waste, and support profitability targets. Ensure full compliance with food safety, HACCP, and hygiene regulations. Maintain accurate kitchen records and complete all required operational checks. Work collaboratively with other departments to ensure a seamless guest experience. Remain calm, organised, and effective under pressure. Attend training sessions and meetings as required. Carry out any other reasonable duties assigned by management. What we offer: Private medical benefits Discount in over 800 retail outlets Discounts on food & beverage in our restaurants and sister businesses Enhanced Sickness Pay Life assurance Pension scheme Enhanced sickness pay An exciting range of learning and development programmes Enhanced maternity pay Uniform laundry service Opportunities for promotion and continual progression Complimentary meals while on shift Employee assistance programme * Terms and conditions apply to all the above benefits. - Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK. Note:Recruitment agencies, we love what you do, but this time weve got it coveredso no need to call us. Thanks for understanding! Your personal data will be processed in accordance with The Arts Clubs Employee Privacy Policy, available via the link. TPBN1_UKCT

Clienteling Commercial Assistant Brand: Luxury Retail Brand Location: Central London (Hybrid) Contract: 12-month FTC Salary: £30,000 per annum Start: ASAP Hours: Full-time, Monday–Friday Overview A luxury brand is seeking a Clienteling Commercial Assistant to support the delivery of targeted client engagement campaigns. The role focuses on driving customer engagement, improving conversion, and enhancing client retention through data-led outreach. Key Responsibilities Deliver end-to-end clienteling campaigns (planning, content, execution, analysis) Support personalised client communications across key campaigns and activations Work with Marketing and Studio teams on campaign content and planning calendars Analyse performance data and weekly trade reports to generate insights Conduct competitor analysis and identify best practice Support retail teams with clienteling tools and guidelines Requirements Experience in marketing, CRM, clienteling or customer engagement Strong organisational and project management skills Comfortable working with data and performance reporting Excellent communication and stakeholder management skills Ability to work in a fast-paced, deadline-driven environment Please apply now if you have relevant experience. Good luck...

Design Manager – International Premium Estates | London We are working with one of the world's leading premium international organisations to recruit a Design Manager into their in-house capital projects team in London. With a portfolio of over 120 premium properties across 30+ countries, this organisation invests heavily in the quality of their built environment — their estates are a direct expression of their brand and the expectations on design are exceptionally high. Backed by major institutional investors and growing at 20% per annum through acquisition and greenfield development, this is a business with serious capital behind it and an ambitious pipeline. This is not an organisation that value engineers its way to mediocrity. The Role You will be responsible for managing the full design process across up to 20 live projects simultaneously, from feasibility and masterplanning through to construction stage. You will appoint, brief and hold to account consultant teams — architects, engineers and specialists — across international markets, ensuring design quality is maintained from concept through to delivery. This is a client-side role. You will be the guardian of design standards on behalf of the business, pushing consultants towards better outcomes rather than managing design down. You need to be comfortable being the most demanding person in the room. The Person • Experienced design manager with a track record of managing multiple complex projects concurrently, • Background in consultancy or client-side — high-end residential, luxury hospitality, premium retail or similar sectors welcomed, • Demonstrable international project experience — comfortable working across different markets, cultures and regulatory environments, • Exceptionally organised and process-driven — able to prioritise and reprioritise across a large live portfolio, • Confident managing and challenging consultant teams at all levels, • Architectural background or strong technical design literacy an advantage but not essential The Package • Up to £95,000 base salary depending on experience, • 10% bonus, • London-based with international travel circa 20-30

Field Sales Executive | Premium Food Brand | London 4 Day Week | £40,000 + Travel Expenses London | Field-Based We're working with a well-established British premium food brand known for exceptional quality and strong relationships across the UK's leading restaurants and luxury retailers. As the brand continues to grow within high-end hospitality and artisanal retail, we're looking for a Field Sales Executive to develop partnerships across London. This is a fantastic opportunity for someone who loves great food, understands chefs, and enjoys building relationships within the hospitality world. Even better - the role operates on a 4 day working week. The Role You'll be responsible for growing the brand's presence across London's premium hospitality and independent retail scene. This means spending your time: Building relationships with chefs, restaurateurs and food buyers Developing new opportunities across restaurants, hotels and artisanal retailers Managing and growing existing accounts Presenting the brand and product story to hospitality partners Acting as a brand ambassador within the London food community This is a field-based, relationship-led role, perfect for someone who enjoys being out meeting people across the industry. Who This Role Could Suit We're particularly interested in speaking with people who have experience in: Field sales or account management Premium food brands Hospitality or chef-led environments You may currently be: A Field Sales Executive or Account Manager in food & drink Working for a premium food supplier In hospitality looking to move into a commercial role A former chef or hospitality professional with strong industry relationships What matters most is: A genuine passion for food and ingredients Confidence building relationships with chefs and hospitality operators A proactive approach to growing accounts and developing new opportunities The Opportunity 4 day working week £40,000 salary + travel expenses Field-based London territory Work with some of London's most exciting restaurants and food businesses Represent a highly respected premium food brand If you enjoy building relationships across the London food and hospitality scene, this is a brilliant opportunity to join a brand with real heritage and reputation. Apply now or get in touch for a confidential conversation

Spa Manager - Suffolk | Lead a luxury Spa with excellent benefits and career growth We're recruiting a talented Spa Manager to lead a high-end operation in Suffolk , offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success. Why apply for this Spa Manager role? Because this is your chance to step into a leadership role where your impact is recognised: You'll earn from £38,000 p.a., depending on experience You'll receive a share of the hotel tips You'll enjoy 50% off treatments and discounted products You'll benefit from 50% off dining across all restaurants You'll have access to an Employee Assistance Programme and retail discounts You'll receive 28 days annual leave including bank holidays You'll gain access to ongoing training and development opportunities Key Responsibilities: As Spa Manager, you'll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency: Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences Conduct regular quality audits, treatment assessments, and service evaluations Mentor and develop therapists to consistently deliver exceptional treatments and service Oversee guest consultation standards, ensuring bespoke and results-driven treatments Drive retail performance through expert product knowledge and tailored recommendations Manage team grooming, presentation, and behavioural standards in line with luxury expectations Analyse guest feedback and audit reports to continuously enhance service delivery Ensure compliance with brand standards, SOPs, and health & safety regulations Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy What we're looking for: We're seeking a confident and experienced Spa Manager who can inspire a team and elevate standards: Proven experience in Spa or Wellness management within luxury environments Strong leadership and team development skills Excellent customer service and communication abilities Solid understanding of holistic therapies and beauty treatments Ability to coach and assess therapists across treatment areas Knowledge of Spa treatments and retail products If you're an experienced Spa Manager looking for your next opportunity in Suffolk , this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career. Job Number 935450 / INDFOH Location Suffolk Role Spa Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

Restaurant Manager - Luxury Country House Hotel | West Sussex | £Competitive + Service Charge + Bonus A fantastic opportunity has arisen for a passionate Restaurant Manager to join a luxury country house hotel set in the stunning West Sussex countryside . This unique, historic property offers a high-end dining experience within an exceptional setting, making it an ideal role for a service-driven professional who thrives in quality-led environments. The Role Lead and manage the restaurant team , ensuring exceptional service at all times Deliver a memorable guest dining experience in a high-quality environment Recruit, train and develop team members Maintain strong product knowledge to confidently guide guests through the menu Foster a positive, team-focused culture across departments Support wider hotel operations where required About You Experienced Restaurant Manager or senior supervisor within a quality hotel or restaurant (at least 3 rosettes) Passionate about hospitality and guest experience Strong leadership skills with experience developing teams Excellent attention to detail and service standards Positive, hands-on and team-oriented approach Package & Benefits £35-37000 + service charge (c. £3,000-£3,600 per year) Management bonus scheme Potential staff accommodation available (subject to availability) Free meals on duty Access to retail and hospitality discounts Staff rates and discounts across a group of unique hotels Employee Assistance Programme Ongoing training and development opportunities Excellent career progression within a growing hotel collection Recognition and long-service rewards Set within a truly beautiful countryside location, this is a fantastic opportunity to join a high-quality hotel group known for its unique properties and commitment to exceptional service . TPBN1_UKCT

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking an Activities Assistant (we call them Wellbeing Assistant) to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Wellbeing Coaches ensure our residents get the most out of life through vibrant social, wellbeing, and lifestyle activities. Outgoing, energetic and passionate about making a difference, your attitude, ideas, and can-do personality will shape how our residents spend their days. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll being doing As the wellbeing assistant, you'll be supporting residents, families, and colleagues know as the one who makes things happen. Whilst you'll be supporting with enrichment and wellbeing activities on a weekly and monthly schedule for our community, you'll also get to know our residents and find out what makes them happy as individuals. You'll learn about people's hobbies and interests and work with colleagues and families to ensure residents can keep doing what they love. Support with daily activities and running events/activities in the home. You'll also support colleagues with their own wellbeing and lead and inspire the home to understand the importance of being part of a positive and creative living environment.Could you be part of our team? About you: Excellent communication skills, passion, empathy, and a desire to make people's lives more enjoyable, rewarding and fun Excellent organisational skills, leadership experience and the ability to motivate yourself A good interest in the local area and keen knowledge of community groups, as our residents enjoy days out and attending and organising events Previous experience of working or caring for people within a residential care setting or similar transferable skills Good verbal and written communication, as you'll be responsible for care planning and activity engagement documentationIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Located in the iconic Hotel Café Royal, Cakes & Bubbles is a one-of-a-kind dessert and champagne bar in collaboration with renowned Michelin-starred chef Albert Adri. Known for its innovative approach to desserts, signature items like the "Cheese Cake," and a carefully curated selection of champagne, cocktails, specialty teas, and coffees, Cakes & Bubbles offers an unforgettable experience for guests. The Role: As Restaurant Supervisor for Cakes & Bubbles, you will play a key role in delivering exceptional service and creating memorable guest experiences. Reporting to the Restaurant Manager, you will support the team in maintaining our high service standards and ensure smooth daily operations. Your role will involve guiding and motivating the team, providing training on menu updates, and leading by example to ensure our service reflects the essence of luxury and innovation that Cakes & Bubbles is known for. Key Responsibilities: Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring efficiency and exceptional service delivery. Supervise and support a team of servers, baristas, and bartenders, maintaining high standards of service and presentation. Lead by example, embodying the Cakes & Bubbles philosophy of luxury, creativity, and attention to detail. Train and mentor team members, conducting onboarding for new team members and providing continuous training, including updates on new menu items and seasonal offerings. Maintain in-depth knowledge of the menu, including signature desserts, cocktails, teas, and coffees, to answer guest questions and provide expert recommendations. Support the Restaurant Manager in ensuring that health and safety, as well as food hygiene standards, are consistently met. Collaborate with kitchen staff and bar team to ensure timely service, particularly during peak hours and special events. Assist with inventory checks, ordering, and managing stock to ensure smooth and uninterrupted service. Handle guest queries, special requests, and any service recovery situations in a professional and gracious manner. Actively engage with guests, delivering a warm welcome and fostering relationships to encourage repeat visits. Assist in maintaining a positive and motivating work environment, encouraging teamwork and communication among the team. Requirements: Proven experience as a Restaurant Supervisor or Senior Waiter in a luxury hospitality or fine dining setting. Strong leadership skills with the ability to inspire, train, and motivate a team to deliver high standards of service. A passion for luxury hospitality and an in-depth understanding of fine desserts, champagne, and specialty beverages. Excellent communication and interpersonal skills, with a commitment to providing memorable guest experiences. Knowledge of food and beverage health and safety standards. Flexible availability to work shifts, including weekends and holidays, to support the needs of the restaurant. Strong organizational skills, with the ability to manage multiple tasks and work efficiently under pressure. Proficiency in POS systems and experience with order management software. The Benefits: Competitive salary Access to heavily discounted friends and family rooms rates across the Set Hotels Two complimentary rooms nights per year in London, Paris or Amsterdam (after 1 year of employment) Up to 50% colleagues discount in all our food and beverage outlets Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments) Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January) Christmas celebrations, including colleague lunch, childrens party and Christmas gift Automatic membership of the companys life assurance scheme from day one Generous discounts on retail and dining in Central London through the West End Club app Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments A variety of external benefits including gym discounts and free eye tests Cycle to work scheme and season ticket loan A wide range of both internal and external training and development programmes to support all of our colleagues career progression The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday TPBN1_UKCT

We have an exceptional opportunity to join our Terrace Team at The Lanesborough . An exciting new opening is forthcoming, marking a considered addition to our food and beverage offer. This new outlet presents an opportunity to be part of something from its earliest stages. Further information, including details of the brand leading the concept, will be shared in due course. The Lanesborough Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Collection Masterpiece Hotels Oetker Hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Deputy Terrace Manager , you will take pride in delivering refined hospitality, with a natural ability to engage guests and build meaningful, long-standing relationships. This is a unique opportunity to be part of the opening of a new terrace within the hotel, contributing to the creation of a distinctive guest experience from its very beginning. You will support the day-to-day management of the terrace, ensuring service is consistently courteous, professional and attentive. You will be visible on the floor, leading by example and ensuring each guest interaction reflects the elegance and service standards of the hotel. You will play an active role in shaping the culture of the team, encouraging thoughtful ideas and supporting collaboration across the wider Food & Beverage department. Developing the skills and confidence of the bar team will be central to your role, through effective training, coaching and mentoring. Flexibility is essential, as the role may require covering a variety of shifts. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Supervisory or managerial bar experience in a luxury establishment essential and experience within London is desired. Excellent beverage product knowledge is essential. Excellent command of the English language and a second language would be preferred Immaculate grooming standards. Proven ability to lead, motivate and develop a team Confident with various procedures such as performance reviews, recruitment and training. Please note this role may require an element of manual handling. In return We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including: Financial Wellbeing Competitive salary package Discretionary Company Sick Pay Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, and Whitehall Health & Wellness Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities EAP - Employee Assistance Programme Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

About Us: The Arts Club is one of Londons most prestigious private members clubs, located in the heart of Mayfair. Established in 1863, it brings together a global community of individuals from the worlds of art, literature, business, and culture. The club offers a refined and contemporary environment, with exceptional dining, curated events, and beautifully designed spaces, making it a hub for creativity, connection, and luxury hospitality. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. The Arts Club unveils an amazing opportunity for a talented individual to join our passionate and creative team. The Arts Club presents an exciting opportunity for an aspiring chef to join its brigade of creative and diverse culinary professionals. The Commis Chef will be responsible for carrying out the day-to-day duties within assigned kitchen section(s), working in line with the clubs operating concept. They will ensure all recipes and standards are consistently followed, while actively supporting practical demonstrations and maintaining the highest levels of quality, consistency, and attention to detail. Responsibilities: Prepare and cook dishes delegated as your responsibility by the Chef in charge Take tasks and requests from the Chef in charge and carry them out in correct manner Ensure that specification of portion size and quantity of particular dish has been followed, as set out in the recipe index Complete the daily check list received by the Chef in charge regarding mise-en-place and food storage Report any failure of kitchen equipment, and follow up to ensure the necessary maintenance work has been carried out Keep section clean and tidy at all times, and make sure all items are labelled with dates Help to prevent waste of food and over-production to mise-en-place, and keep food order from store or supplies to a minimum. As a Commis you will gain: Private medical benefits Discount in over 800 retail outlets Discounts on food & beverage in our restaurants and sister businesses Enhanced sickness pay Life assurance Pension scheme Cycle to work scheme Season ticket loan An exciting range of learning and development programmes Enhanced maternity pay Uniform laundry service Opportunities for promotion and continual progression Complimentary meals while on shift Employee assistance programme Occupational health nurse * Terms and conditions apply to all the above benefits. - Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK. Note:Recruitment agencies, we love what you do, but this time weve got it coveredso no need to call us. Thanks for understanding! Your personal data will be processed in accordance with The Arts Clubs Employee Privacy Policy, available via thelink. TPBN1_UKCT

We are seeking a Clubhouse Head Chef to join us on the journey at Rockliffe Hall Rockliffe Hall, DL2 2DU (nearest town is Darlington). Rockliffe Hall stands at a defining moment. With a landmark multimillion-pound transformation already underway, the coming months will see us reimagine the entire resort experience, creating a place where quiet luxury meets northern spirit. We seek visionary minds and grounded hearts: people who notice the small details, find meaning in curating moments that matter and take pride in thoughtful excellence. Whether leading teams or shaping experiences behind the scenes, you will bring curiosity, creativity and care to everything you do. At the heart of this vision is a guest experience that feels effortless yet unforgettable. To help us deliver our vision, were seeking an exceptional Clubhouse Head Chef to join our Clubhouse Kitchen team. The Role To achieve gross profit targets set within the kitchen, through stock takes, portion control, product costing and wastage measures Be able to liaise with recommended suppliers as required to ensure a good food product and price Monitor the quality of goods delivered and ensure correct stock rotation is adhered to and the correct procedures are followed Write the department rota ensuring manning levels are consistent with business levels and within budgetary constraints Manage team member sickness and holiday entitlement to ensure minimum disruption to guest service To train and development the kitchen team, including scheduling attendance to statutory training as required Take part in the recruitment and selection process of new team members when appropriate, ensuring they receive an in-depth departmental induction Conduct regular job chats and annual appraisals, ensuring objectives are set for all Kitchen team members Interact and work well with the Front of House supervisors and other members of the management team Be able to work as a team and communicate effectively at all levels Manage performance of Kitchen team members by adhering to company procedures Display a positive can do attitude to Senior Managers, team members and the Front of House team Represent the Kitchen team at daily and weekly meetings as necessary Able to develop new menu ideas and implement them with descriptions and recipes Deliver cook offs, training and information specification sheets for new menu items for the Kitchen and Front of House team To maintain the quality and presentation of all food served to ensure that it is up to Rockliffe standard Plan and place orders to selected food suppliers on a daily and weekly basis to ensure stock availability To be able to meet deadlines and work calmly under pressure and willingly undertake any tasks when requested by a senior management Ensure that any potential and actual hazards are reported immediately Understand and comply with the companys fire evacuation procedure Work in safe manner that does not harm or injure self or others Maintain own working area in line with clean desk policy, keeping materials clean, tidy and in good shape and reports any defective materials and equipment to the manager. Maintain the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. What we offer At Rockliffe Hall, we believe in looking after the people who make our guest experience extraordinary. When you join our team, youll enjoy thoughtful benefits designed to support your wellbeing and help you grow: Access to Hospitality Rewards and our Employee Assistance Programme Exclusive team accommodation rates and reduced friends & family stays Spa and gym access, plus generous savings on treatments, dining and other experiences including retail and gift vouchers Long service recognition with extra leave and bonus rewards Pension scheme and life assurance for eligible team members Training and development opportunities, from online learning to accredited qualifications All team members also receive gratuities/tips, free parking and access to our health & wellbeing programme. TPBN1_UKCT

About Us: We are an innovative company bringing a fresh approach to the world of chocolate and pastry. Our first shop located in Chelsea, Makers is an artisan luxury chocolaterie and coffee shop that redefines indulgence by offering dairy-free, gluten-free, and refined sugar-free chocolates, rustic chic pastries, soft serve, and morecrafted from the finest, natural and clean ingredients. Our innovation lies in making healthier yet delicious products that boldly reimagine traditional chocolate and pastry methods. This is an exciting opportunity to join a growing business, work with a passionate team, and play a key role in shaping the future of our brand. Chocolatier Pastry CDP: We are seeking a talented Chocolatier or Pastry CDP to join our dynamic team at our expertly equipped production kitchen in Brentford. As a key kitchen member, you will be responsible for producing exquisite chocolate and pastry products using innovative techniques, and health-conscious, high quality ingredients. This is an excellent opportunity to develop your skills and train under the mentorship of a Master Chocolatier and Executive Chef. Location : Production Unit in Brentford - West London Hours: 5 days, 48 hour per week, day shift Start Date: ASAP Please check your commute before applying Key Responsibilities: Assist in the production of a diverse range of premium chocolates and pastries with a key focus on healthier ingredients (e.g., using unrefined clean sugars, natural alternative sweeteners, gluten-free, dairy-free, paleo ingredients) for our retail shop in Chelsea. Ensure all products are prepared to the highest quality and presentation standards. Consistently and excellently meet deliverables and deadlines. Maintain a clean and organised workstation and adhere to strict food safety and hygiene regulations. Manage inventory levels of ingredients and supplies ensuring that the kitchen is stocked and organised. Assist in ordering, receiving and inventory rotation. Stay current with industry trends , attending workshops, trade events, and researching innovative techniques that could be incorporated into our products. Maintains a strong understanding of company background , core values and philosophy. Experience: Proven experience as a Chocolatier or Pastry Chef, high-end or artisanal chocolate/pastry business. Team player and mindset for a start-up journey. Ability to handle a fast-paced kitchen environment. Hardworking and passionate about details, quality and excellence. Excellent communication, organisational and interpersonal skills. Excellent knowledge of food safety and hygiene standards. What We Offer: Exciting opportunity to join a new innovative company breaking the boundaries of the chocolate and pastry world. Opportunity for career progression as the company grows. Collaborative and dynamic team culture where passion, creativity, and innovation are encouraged. 28 days holiday per year (including bank holidays). Shop discounts. We offer a performance bonus, after the probation period. If you feel that you have the experience and skills to join our team then apply by forwarding your up to date CV together with a covering letter to the link below. TPBN1_UKCT

Part of Oak View Group (OVG), Rhubarb Hospitality Collection aspires to establish itself as the unequivocal leader in the hospitality industry, elevating the benchmark for premium experiences at iconic venues across the globe. About the Venue Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 36 of the iconic Sky Garden, Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Role Purpose London's highest brasserie All day dining concept, high volume outlet up to £46,000 per annum, depending on experience Excellent career progression Would you like to take your career to new heights? We are looking for an eager and enthusiastic Sous Chef to join our brigade. Darwin is a lively all-day dining location inspired by the very best of British. Laid back but with a spirited atmosphere spread across three services; We let the food and incredible view do the talking! Calling all talented Sous Chefs! We are looking for a passionate individual to join our dynamic team, assisting our wonderful Head Chef in running a fast-paced and bustling kitchen. As the leader of our large brigade, you'll have the opportunity to coach, mentor, and inspire our talented chefs. We're seeking a Sous Chef who not only encourages excellence but also sets a high standard, serving as an aspirational role model for the team. What we offer: Consistent Salary increase reviews and excellent ongoing training and management development plan - with opportunities both on site and within future operations. Meals provided or allowance paid every shift. Corporate Gym discount. 40% discount across our venues. £300 refer a friend bonus. Employee recognition, with monthly and yearly awards TPBN1_UKCT

Job Description Responsible for the on-going development and delivery of outstanding five-star guest service in Spa Sales & Reservations and fitness areas by training, guiding, and mentoring all colleagues in each department. Responsible for driving the revenue of all business centres in the spa through effective scheduling, yield management and sales. Oversees the personnel management of the Spa Reception Team and provides support to the Spa Director as a Duty Manager. To manage and maintain an effective retail and guest supplies stock control system. To oversee the management of spa group bookings and VIP guests in conjunction with the Treatments Manager. WHAT WE ARE LOOKING FOR The ideal candidate will have an operational knowledge and demonstrated expertise of a luxury spa. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart. To be successful in your application you will already have experience in a similar role within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets. We encourage a diverse workforce however, you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial. While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities. TPBN1_UKCT

Job Title: Executive Assistant to the CEO Location: London Contract Type: Permanent full time, office based 4 to 5 days per week Are you an energetic and organised professional looking to make a significant impact in the retail industry? Our client, a dynamic and innovative player in the fashion world, is searching for an Executive Assistant to support their Chief Executive Officer. This is a fantastic opportunity to work alongside a visionary leader and play a pivotal role in driving the company's success! About the Role: As the Executive Assistant to the CEO, you will be a trusted gatekeeper, coordinator, and right-hand partner. Your role is essential in ensuring the smooth execution of daily operations in a fast-paced and evolving environment. If you have a genuine passion for fashion and thrive in high-energy settings, we want to hear from you! Key Responsibilities: Executive Support: Manage complex calendars, appointments, and meetings across time zones, prioritising with agility. Board Preparation: Gather insights and data to prepare compelling board decks for quarterly presentations. Travel Coordination: Plan detailed domestic and international itineraries, including accommodations and logistics. Communications Management: Draft, proof, and manage correspondence and meeting notes, filtering communication as needed. Meeting Preparation: Organise briefings and materials to ensure the CEO is fully prepared for all meetings, including press engagements. Project Support: Assist with special projects, events, and brand collaborations, tracking deadlines and deliverables. Liaison Role: Act as the point of contact between the CEO and stakeholders, including press, partners, and teams. Confidentiality: Handle sensitive information with utmost discretion and professionalism. Office & Personal Coordination: Assist with personal errands and day-to-day support to ensure overall balance and efficiency. Sustainability Commitment: Contribute to our commitment to environmental and social responsibility by integrating sustainable practices into your work. What We're Looking For: Experience: 5+ years as an Executive Assistant in a fast-paced retail environment. Industry Exposure: Background in fashion, luxury, media, or entertainment preferred. Skills: Exceptional organisational, multitasking, and communication skills. Tech Proficiency: Advanced knowledge of Microsoft Office and Canva. Attention to Detail: High level of accuracy and follow-through. Adaptability: Ability to work under pressure and quickly adjust to shifting priorities. Professional Demeanour: Impeccable judgement and a polished presence. If you are ready to bring your expertise to a vibrant organisation that values creativity and innovation, we encourage you to apply! Join our client and be part of a team that is committed to making a positive impact in the fashion industry while promoting sustainability. How to Apply: Send your CV to this advert Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Security Officer Location: London Salary: We offer a competitive pay range of £13.00 - £15.00 per hour - depending on your experience & client location Job Type: We offer a range of permanent Full-Time and Part-Time positions. This role involves shift work, including weekends and Bank Holidays. Flexibility is essential for both scheduled monthly rotas and occasional emergency cover. The Company: Rossi Security has been providing top quality Luxury Retail Security to high end clients in Central London areas such as Mayfair, Knightsbridge, Bond Street and Sloane Street as an SIA Approved Contractor with ISO 9001 Certification, since 2009. We offer a full training programme in order to thrive within the company. Also, a key point is there is genuine room for progression for exceptional talents - we are known for promoting internally and rewarding our employees with a host of other benefits. Main Benefits: Flexible shifts - up to 12 hours/day and 60 hours/week based on your availability Permanent Full-Time and Part-Time positions available Early Access to Earnings - withdraw a portion of salary before payday Exclusive Retail Discounts - save at top high street and online brands Career Progression - grow with structured internal development pathways Referral Bonus - receive a bonus for recommending new team members Employee Recognition - regular internal awards and appreciation Monthly Rotas - schedules issued in advance for work-life balance Generous Holiday Entitlement Financial Wellbeing Support - access to confidential advice and resources Free Basic Training Uniform Support NEST Pension Scheme - 8% combined employer/employee contribution Statutory Sick Pay - support when you are unwellThe Role: We are on the hunt for top talent. We require professional, flexible and attentive SIA licenced Door Supervisors and Security Officers to safeguard our Luxury Retail clients in Central London. You will carry out regular checks of sites to identify, report and deal with any situations which could compromise security. You will be responsible for ensuring all areas are safe and secure, whilst providing a consistently high level of customer service, keeping in touch with our company values. Essential Candidate Requirements: Frontline SIA licensed First class customer service and communication skills The right to work in the UK either by a valid visa or right to work documentation The successful applicant must have 5 years' checkable employment history in accordance with the British Standard 7858 You must take pride in being articulate and well-presented at all times You must be able to handle difficult, pressurised, and/or emergency situations Working flexibilityPlease click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of; Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London represents the very best of modern luxury where Italian artistry, refined service and attention to detail define every guest experience. At the heart of this offering sits the Bvlgari Spa, one of Londons most prestigious wellness destinations, celebrated for its discretion, precision and deeply personalised care. We are looking for an inspiring Spa Operations Manager to join our Spa leadership team someone who thrives on being present, visible and truly connected to both guests and colleagues. This is a hands-on, floor-based leadership role, ideal for a natural host who enjoys leading from the front and takes pride in shaping exceptional experiences in real time. About The Role Reporting to the Spa Director, you will play a central role in the daily operation of the Spa, spending the majority of your time within the reception and treatment areas. You will support teams as service unfolds, oversee the seamless flow of the guest journey, and ensure treatment standards, service delivery and presentation consistently reflect the calm confidence and exacting standards of the Bvlgari brand. This role offers a unique balance of people leadership, operational excellence and guest connection. You will coach and mentor reception and therapist teams on the floor, safeguard exceptional treatment quality, support retail and revenue performance, coordinate training and SOP excellence, and act as a trusted senior presence including providing leadership cover and Duty Management support when required. Above all, you will help create an environment where both guests and colleagues feel genuinely cared for, supported and inspired to deliver the very highest levels of service. Key Responsibilities Being a visible, supportive leader on the Spa floor across reception and treatment areas Ensuring a seamless, personalised and emotionally engaging guest journey from arrival to departure Supporting reception and therapist teams during peak periods and complex service situations Upholding exceptional treatment standards, hygiene, presentation and brand compliance Coaching teams in real time on service behaviours, retail confidence and luxury standards Coordinating training, SOP implementation and brand immersion Supporting retail, utilisation and revenue performance through service-led selling Building strong working relationships with internal stakeholders and external partners Stepping into senior leadership and Duty Management responsibilities when required What We Are Looking For You will bring proven experience in a spa operations or management role within a luxury hotel or premium wellness environment, with a strong understanding of both treatment delivery and spa reception operations. You will be a confident, calm and visible leader with exceptional attention to detail, a natural instinct for luxury service and a genuine passion for developing people. Equally comfortable supporting teams on the floor and overseeing operational standards, you lead with warmth, authority and professionalism. Why Join Bvlgari Hotel London At Bvlgari Hotel London, you become part of an iconic luxury brand renowned for its elegance, craftsmanship and uncompromising service standards. We offer a supportive and inclusive working environment where development is encouraged, excellence is recognised and wellbeing is valued. You will work alongside talented hospitality professionals who share your dedication to refined service and meaningful guest experiences representing a brand where every detail matters, for our guests and for our people. TPBN1_UKCT

Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue Managed by Rhubarb Hospitality Collection, the iconic Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people. Role Purpose We are seeking an experienced Head Chef Events to take full ownership of the planning, preparation and delivery of all event catering at the Royal Albert Hall. Working closely with the Culinary Senior Team, Events and Hospitality leadership, you will be responsible for ensuring every event is delivered to the highest possible standard, reflecting the prestige and heritage of the venue. This is a genuinely demanding and high profile operation. The scale of the Royal Albert Hall, the variety of events and the expectation of consistency across large volumes require a senior chef who is calm under pressure, highly organised and confident leading large teams in a fast paced environment. You will play a key role within a multi stakeholder operation, working closely with events, hospitality, procurement, operations and building management to ensure seamless delivery. What you'll be doing Leading all culinary operations for events at the Royal Albert Hall, including concerts, gala dinners, corporate events, private hires and VIP hospitality Planning, developing and delivering event menus that balance creativity, quality and commercial performance in line with the Royal Albert Halls standards Managing large scale event preparation and service, ensuring kitchens are fully prepared, correctly staffed and appropriately resourced for each event Leading, scheduling and motivating large kitchen brigades, setting clear standards, managing rotas and supporting training and development Working closely with Events, Hospitality and Operations teams to ensure food offer, service style and delivery align with event requirements Maintaining the highest standards of food safety, hygiene and health and safety across all event kitchens at all times Ensuring full compliance with allergen legislation, dietary requirements and due diligence documentation Representing the Royal Albert Hall as a senior culinary figure during high profile and VIP events What we're looking for You will come from a luxury hotel, major events venue, cultural institution or large scale hospitality operation, operating in a comparable senior events catering role. Proven experience as a Head Chef or Senior Sous Chef within large scale event or banqueting operations Strong leadership skills with the ability to manage, motivate and develop large and diverse kitchen teams Excellent organisational skills and the ability to maintain control and consistency within complex operations A calm, confident and solutions focused approach in high pressure environments Strong communication skills and the ability to work effectively with multiple internal and external stakeholders Comprehensive knowledge of food safety legislation, allergen compliance, COSHH and health and safety within a professional catering environment Good to know Please note, this role pays £50,000 - 54,716 (inclusive of tronc) DOE and is 100% on site at the Royal Albert Hall Benefits: Enhanced holiday entitlement Learning and Development opportunities Pension Scheme Staff social events throughout the year Free meals on duty Employee Assistance Programme Referral Scheme Our Inclusion Commitments OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, wed love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Events Sales Manager | Luxury 5 Resort | Hertfordshire | Up to £37,500 OTE | Revolutionise Recruitment is partnering with a prestigious five-star resort to identify an experienced and dynamic Events Sales Manager to join their high-performing commercial team. This is a rare opportunity to represent one of the UKs most exceptional countryside venues, renowned for its world-class facilities, award-winning service and unforgettable guest experiences. Benefits & Perks This role offers an exceptional benefits package designed to reward talent, support wellbeing and recognise loyalty, including: Fair working hours Strong salary package Performance-linked bonuses Free parking Subsidised taxis Shuttle bus service Staff accommodation (if available) Free uniform Meals on duty Free use of gym and spa Discounts on beauty treatments and retail products Nursery & crche discount Free golf for team members Guest golf discount rate Discounted onsite activities Wellbeing support Health, eye and dental care Pension and life assurance Complimentary welcome stay Friends and family rates Annual loyalty stay Employee recognition awards Exclusive discounts across properties Refer-a-friend bonus (£1,500) Holiday top-ups Social activities Festive Christmas gift The Role As Events Sales Manager, you will play a pivotal role in driving event revenue across a diverse portfolio of indoor and outdoor spaces. From high-profile corporate conferences to luxury weddings and private celebrations, you will manage the events diary, respond to enquiries, and convert business in line with pricing strategies and commercial targets. This is a fast-paced, multi-project role requiring exceptional organisation, strong communication skills and a proven background in hospitality sales. You will collaborate closely with internal departments, including chefs, operations, and front and back of house to ensure seamless event delivery and outstanding client satisfaction. Key Responsibilities Manage and convert event enquiries across corporate, leisure and social segments Maximise revenue through strategic diary management and pricing adherence Build and maintain strong client relationships to drive repeat business Work collaboratively with internal teams to ensure operational excellence Oversee multiple events simultaneously with accuracy and efficiency Provide timely reporting and maintain high standards of administration Represent the venue with professionalism and confidence at all times Ideal Candidate Proven experience in hospitality or hotel sales, ideally within events Experience using Delphi is highly desirable. Strong organisational skills with the ability to manage multiple projects Confident communicator with excellent relationship-building abilities Commercially minded with a focus on conversion and revenue growth Reliable, efficient and proactive in a fast-paced environment Experience with Delphi is advantageous Passionate about delivering exceptional guest experiences Only candidates eligible to work in the UK will be considered. Every eligible applicant will receive a response within 14 days of submission. TPBN1_UKCT

Job Description An exciting opportunity has arisen for a talented Demi Chef de Partie to join an iconic luxury private members club in Mayfair . With three exceptional restaurants under one roof , this prestigious venue offers a diverse and high-level culinary environment, delivering world-class dining experiences to an elite membership. This is the perfect opportunity for a chef looking to step up and develop within a Michelin-level environment , gaining exposure to multiple concepts while working with premium ingredients. What We Offer £33,000 salary + service charge 28 days holiday per year (including bank holidays) Extra day off for your birthday Discounted gym membership via GymFlex Monthly well-being days with masseuse, reflexologist & chiropodist Private medical & dental insurance (Bupa) Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme (Hospitality Action) Access to a company doctor Eyecare & glasses vouchers In-house industry training & development Sponsored social events £1,000 recommend-a-friend bonus Online retail discounts Freshly prepared meals on duty Free English classes What Were Looking For Experience as a Demi Chef de Partie or Commis Chef within a high-end kitchen Background in Michelin-starred restaurants or 5-star hotels preferred Strong foundation in cooking techniques and kitchen organisation Willingness to learn and develop within a fast-paced environment A positive, professional attitude and strong team ethic Passion for quality ingredients and high standards Why Join Us? This is more than just a Demi Chef de Partie role its an opportunity to join a prestigious Mayfair institution , offering exceptional training, structured progression, and exposure to world-class kitchens. With sponsorship available , this is a rare opportunity for ambitious chefs looking to build a long-term career in luxury hospitality. Apply now or get in touch for a confidential discussion. TPBN1_UKCT