Retail operations jobs in United Kingdom

Customer service: Provide personalized service, answer customer questions, and resolve issues Product knowledge: Educate customers about products, recommend items, and help customers choose what to buy Retail operations: Manage inventory, stock shelves, and arrange displays Cash handling: Operate the cash register, process transactions, and handle returns Sales targets: Meet or exceed sales targets by promoting products and engaging with customers Visual merchandising: Create displays to promote products and adhere to store guidelines Loss prevention: Monitor the sales floor to deter theft and protect store assets Teamwork: Collaborate with team members to organize promotions and events

We are seeking a friendly, reliable, and customer-focused Sales Assistant to join our convenience store team. As a Sales Assistant, you will play a vital role in providing excellent customer service, maintaining store standards, and supporting daily operations. Key Responsibilities: Customer Service: Greet customers warmly, assist with inquiries, and ensure a positive shopping experience. Sales Support: Operate the cash register, process transactions accurately, and handle refunds or exchanges as needed. Merchandising: Stock shelves, maintain inventory levels, and ensure product displays are tidy and attractive. Store Maintenance: Keep the store clean, organized, and compliant with health and safety standards. Promotions: Inform customers about special offers, discounts, and new products. Teamwork: Collaborate with colleagues to ensure smooth store operations and meet sales targets. Problem Solving: Address customer complaints or escalate issues to management when necessary. Requirements: Previous retail or customer service experience is a plus but not required. Strong interpersonal and communication skills. Ability to work in a fast-paced environment. Basic math skills for handling cash and transactions. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude and willingness to learn. Benefits: Competitive hourly rate. Opportunities for career growth and training. Friendly and supportive work environment. If you enjoy helping people and thrive in a dynamic retail setting, we would love to have you on our team! Apply now to become a Sales Assistant at our convenience store.

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025

Floor assistants Retail Admin

Stock Controller required for luxury brand based in Bond Street Mayfair (beautiful large premises) Excellent basic salary + group commission + uniform allowance and more ! An Amazing opportunity has for an experienced stock controller to join a renowned luxury brand located in Bond Street Mayfair. As a Stock Controller you will be responsible for inventory, deliveries, receiving and processing all of stock, transferring stock and all duties to ensure the smooth delivery of the stock control operation. Stock controller requirements: · Must have clothing stock control experience and someone who has stayed with his/her employers for a significant time (please do not apply if you have been with your employers for less than 1 year periods) · Must be physically fit as the role include manual handling · PC literate and must have a good understanding of excel · Must be experienced in retail stock room work and deliveries. The successful candidate will be rewarded with a competitive salary, uniform provided, staff discount, group commission and the chance to work within a reputable brand that has great benefits. Apply now if you cover ALL the above. Please note, due to the number of replies received, we can only reply to shortlisted applicants. Key words: Stock Controller Stock Controller #relyrecruitment #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #SalesAssociate #salesassistant #TOMFORD #Valentino #Versace

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

The prospective applicant needs to demonstrate the following: · Mainly responsible to run business smoothly on day to day basis. · To establishes and monitors work schedules to meet sales and productivity targets · To liaises with managers and other departments to resolve operational problems; · To determines or recommends staffing and other needs to meet sales and productivity targets; · To reports as required to managerial staff on departmental activities. · Planning work schedules, assigning task and delegates responsibilities. · Directly supervises and coordinates the activities of sales and related workers; Skills, experience, and qualification required for the role. · Proven experience as a Supervisor or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Working Hours: 37.5 hours per week

The Camden DIY retail stores are looking to hire 3-4 full-time staff members to handle product sales and daily operations. Requirements: Priority given to candidates with PSW visas, dependent visas, or refugee visa Salary: £80–100+ per day, with a great work environment and excellent benefits. Wages are willing to deduct NI and income taxes. All paid via bank account

A sales assistant's job description includes: Customer service: Greeting customers, answering questions, and addressing concerns. Being knowledgeable about the meat cuts and other products offered by the store and company. Store operations: Maintaining store cleanliness and organization, stocking shelves, and monitoring inventory. Transactions: Processing transactions, taking payments, and packaging purchases. Sales tracking: Tracking and reporting sales, and preparing sales tracking reports. Store layout: Being knowledgeable of the store layout Company Policies: Being knowledgeable of company policies. Customer Feedback: Seeking feedback to improve customer service. Product Promotion: Promoting products to meet sales targets. Returns and Refunds: Handling returns and refunds. Shelves and Displays: Stocking shelves and Arranging displays as required. Store Layout: Being knowledgeable of the store layout. Experience: Miminum 3 years experience required within the retail industry. Qualifications: Food hygiene Certification desirable

Full Time Are you passionate about a job in menswear and love giving the very best customer service so that every customer leaves happy? Do you want to be the best in your field with extensive knowledge of gents suits and accessories? If so we want you! YOUR ROLE Engage the customer and deliver excellent customer service. Operate till and handle financial transaction. Replenish stock with our designer brands. Assist with deliveries and stock handling for hire wear. Undertake cleaning and household duties. Take responsibility for personal development and engage in forward learning. YOU MUST BE. Warm and friendly Be highly motivated and strive to be the best with energy and motivation Be able to adapt in a high pressure environment Be able to adapt and embrace new challenges as the business changes Job Types: Full Time, Permanent Pay: £11.44-£12.00 per hour Expected hours: 37.5 per week Additional pay: Bonus scheme Benefits: Company events Company pension Employee discount Store discount Schedule: 8 hour shift Day shift Work Location: In person

Critically acclaimed and award-winning José Pizarro restaurant group is currently in search of a highly focused, experienced, and enthusiastic Senior Waiter to join and support our management team at our flagship restaurant, Pizarro, located in the vibrant heart of Bermondsey Street. As the second restaurant in José Pizarro's impressive repertoire, Pizarro offers an exciting opportunity to be part of a successful team and contribute to driving the business forward. If you possess the right personality, drive, commitment, and knowledge, we would be delighted to hear from you. Applicant requirements: Applicant must be eligible to work full time in the UK and: One year of experience in a similar role and operation. Have an enthusiastic, professional, and exemplary attitude and conduct. Possess good communication skills Attention to detail. This is a truly exciting opportunity to join a successful team. What we Offer? Free staff food through your working shift and up to 50% staff discount off food and drink, across all our restaurants and hotel. Internal development programs and further external training helping you achieve your full potential. Financial wellbeing support with the option to receive 50% of your earnings as you earn them. This means you won’t need to wait until payday for your money. Ability to save wages via our Wagestream service. Competitive rate of pay. Flexible schedule to assist a healthy work/life balance Birthday and Anniversary recognition. 28 days of holiday per annum (prorate) plus enhance holiday scheme for long service. Referral scheme with rewards. Retail discounts. Cycle to work scheme. Company pension scheme.

Demi Chef de Partie Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Demi Chef de Partie to join our Nico's team. The company benefits our Demi Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place - Maintain high health & safety hygiene standards The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service - Previous experience in a similar position is essential. Working hours: The working hours for this role are on a rota basis, 7 shifts a week. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Demi Chef de Partie at Nico’s then apply by forwarding your up to date CV together with a covering letter.

Senior Chef de Partie Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Senior Chef de Partie to join our Oswald's team. The company benefits our Senior Chef de Partie receive are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Senior Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen The Experience & Qualifications required of our Senior Chef de Partie are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: On a rota basis with shifts falling between Monday-Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Senior Chef de Partie at Oswald’s then apply by forwarding your up to date CV to the link below.

Senior Chef de Partie Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Senior Chef de Partie to join our Nico's team. The company benefits our Senior Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Senior Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen - Lunch & Dinner mise-en-place The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service - Previous experience in a similar position is essential. Working hours: The working hours for this role are on a rota basis, 7 shifts a week. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Senior Chef de Partie at Nico’s then apply by forwarding your up to date CV together with a covering letter.

Hanh Hoang T/a Nail Plaza is excited to announce an opening for a full-time Salon Manager, offering an engaging opportunity for those with a flair for leadership and a passion for the beauty industry. With our commitment to exceptional service and artistry, we are seeking an individual who is ready to take the helm of one of our prestigious salons, ensuring its smooth operation and contributing to our tradition of excellence. Position: Salon Manager (Full-time, 40 hours per week) (SOC 1253) Location: In-person, at one of our salon locations Key Responsibilities: Overseeing the day-to-day operations of the salon, ensuring high standards of service and client satisfaction. Leading and managing a dedicated team, fostering an environment of growth, motivation, and productivity. Implementing efficient organizational and time management practices to optimize salon operations. Engaging in financial management, including budgeting, staffing costs, and financial reporting. Facilitating ongoing staff development and training to enhance skills and service offerings. Qualifications and Experience: Proven experience managing a Salon or Retail Store, with a strong preference for candidates with standalone premises management experience. Demonstrated leadership ability, with a track record of managing and developing a cohesive team. Exceptional organizational skills and adeptness at time management. Proficient in financial management, including budget oversight and financial planning. Experience in staff training and development, aiming for continual improvement and excellence. Previous background in beauty treatments, with nail salon experience highly regarded. Outstanding customer service skills and the ability to cultivate and maintain a loyal client base. Excellent communication skills in English; fluency in Vietnamese is a significant advantage. We Offer: A competitive salary and a comprehensive benefits package. Staff discounts on services and products. A dynamic and supportive work environment with opportunities for career advancement. Ideal Candidate Profile: An ambitious and creative leader with a proven managerial background. A commitment to excellence and integrity, serving as a role model for the salon team. Friendly, outgoing, and capable of building strong customer relationships. Target-driven, with a commercial mindset focused on maximizing salon profitability. Hanh Hoang T/a Nail Plaza is looking for someone who embodies our values of creativity, leadership, and dedication to the beauty industry. If you are eager to lead a team to success and make a significant impact in a growing business, we invite you to apply for this exceptional career opportunity.

Driver - Production Site (SW8) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Driver to join the brigade at our state of the art, exceptionally equipped production kitchen located near Battersea. DRIVER'S LICENSE IS NEEDED The benefits our Driver receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Chiropodist and Masseuse - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace Nursery Scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training for - Sponsored social events - Recommend a friend bonus of £750 - Online retail discounts - Freshly prepared meals on duty The responsibilities of the Driver are: - Assist the Pastry team and the Pastry Administrator with coordinating deliveries to multiple outlets. - To cover the Pastry Driver duties when needed. - Prepare and pack the deliveries ready for the main driver to pick up - Receiving goods and ensuring quality and food safety meets requirements. The Experience & Qualifications required of our Driver are: - Experience working in a hospitality environment. - Experience in a similar role. - Multi – outlet experience advantageous Working hours: - 5 days per week between Monday – Sunday - 5am to 2/3pm If you feel that you have the experience and skills to join us as a Driver at 5 Hertford Street, then apply by forwarding your up to date CV together with a covering letter.

Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.

Bar Waiter 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bar Waiter to join our First Floor Team. The company benefits our Bar Waiter will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Bar Waiter are: - Ensuring a fast and efficient service is provided to members and their guests. - Preparation of classic and modern cocktails as well as full drinks. - Table service to members and their guests The Experience & Qualifications required of our Bar Waiter are: - Experience working within a similar role - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - Shifts are 9 hours between Monday - Saturday and between 11am - 3am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as a Bar Waiter at 5 Hertford Street then apply by forwarding your up to date CV.

Job Title: Barista Job Type: Full-Time / Part-Time Salary: Competitive, based on experience About Us We are a vibrant coffee shop dedicated to delivering high-quality coffee, delicious food, and an exceptional customer experience. Our passion for coffee is at the heart of everything we do, and we’re looking for a skilled barista to join our team who shares our love for the craft and our commitment to excellence. Job Description As a Barista, you will be responsible for creating outstanding coffee beverages, providing excellent customer service, and helping to maintain a welcoming environment for our guests. You will play a key role in ensuring customers enjoy their time at our coffee shop, from the quality of their coffee to the warmth of their service experience. Key Responsibilities • Prepare and serve high-quality espresso-based drinks, filter coffee, teas, and other specialty beverages. • Ensure consistency in every cup, adhering to recipes and standards. • Engage with customers warmly and professionally, taking orders, answering questions, and offering recommendations. • Operate the espresso machine and other coffee equipment efficiently and maintain them to ensure peak performance. • Assist with food preparation and plating, including sandwiches, toasties, and pastries. • Maintain cleanliness and organization of the bar area, equipment, and display counters. • Follow health and safety standards, ensuring all beverages and food items are prepared in a safe, clean environment. • Contribute to team efforts by assisting colleagues during peak hours and participating in staff meetings. Requirements • Proven experience as a barista or in a similar customer service role, preferably in a specialty coffee environment. • Strong knowledge of coffee preparation techniques, including espresso extraction, milk frothing, and latte art. • Excellent communication and interpersonal skills. • Ability to work well in a fast-paced environment and handle multiple tasks efficiently. • Attention to detail and commitment to quality in every aspect of the role. • A passion for coffee and eagerness to learn more about specialty coffee. • Flexibility to work mornings, weekends, and holidays as needed. What We Offer • Competitive pay and opportunities for growth within the company. • A supportive and friendly team environment. • Ongoing training in coffee preparation and brewing techniques. • Employee discounts on food, beverages, and retail items. If you’re enthusiastic about coffee and enjoy making people’s day a little brighter, we’d love to hear from you! Please submit your CV and a brief cover letter explaining why you’d be a great fit for our team.

Bartender 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bartender to join our First Floor Team. The company benefits our Bartender will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Bartender are: - Preparation of classic and modern cocktails as well as full drinks. - Ensuring a fast and efficient service is provided to members and their guests. - Table service to members and their guests The Experience & Qualifications required of our Bartender are: - Experience working within a similar role - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - Shifts are 9 hours between Monday - Saturday and between 11am - 3am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as a Bartender at 5 Hertford Street then apply by forwarding your up to date CV to the link below

Demi Chef de Partie Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Demi Chef de Partie to join our Oswald's team. The company benefits our Demi Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place The Experience & Qualifications required of our Demi Chef de Partie are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: On a rota basis with shifts falling between Monday-Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at Oswald's then apply by forwarding your up to date CV to the link below.

About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

Host/Hostess Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Host to join our Nico’s team. The company benefits our Host receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Host are: - Welcoming members and providing a professional and genuinely warm welcome. - To answer the telephone, take bookings and deal with general enquiries. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. The Experience & Qualifications required of our Host are: - Significant experience in a similar position - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - 45 hours a week - Shifts ranging between 10am- 12pm The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Host at Nico’s then apply by forwarding your up to date CV together with a covering letter.

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.