Retail operations jobs in United Kingdom - Page 2

Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025

Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills

We seek a proactive Shop Manager to oversee daily operations in our busy takeaway. Duties include managing shop performance, coordinating staff rotas, ensuring exceptional customer service, overseeing stock management, procurement, and maintaining compliance with hygiene, health and safety standards. You’ll handle cash management, budgeting, and sales reporting, resolving customer queries efficiently. Ideal candidates will have experience managing fast-paced food or retail environments, excellent leadership, strong organisational skills, and the ability to motivate staff to achieve high standards.

Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)

Join us at The Blue Posts, an iconic Soho pub undergoing an exciting transformation into a Premium Heritage site under Greene King! What You’ll Do: • Serve drinks and food with enthusiasm and a smile 😊 • Provide heartfelt and memorable experiences to every guest • Offer drink recommendations and upsell where appropriate • Maintain a clean, safe, and well-stocked bar environment • Collaborate with the team to ensure smooth operations during busy periods What We’re Looking For: • Friendly, outgoing, and reliable individuals • A passion for delivering excellent customer service • Willingness to learn and expand your skills • Great attention to detail, ensuring every pint is poured to perfection • Positive can-do attitude and a real team player • Must be available evenings & weekends Perks & Benefits: • Weekly tips + Wagestream access (get paid early!) • 33% discount across Greene King pubs • Full training & career progression • Be part of something exciting in the heart of Soho! • 50% off at Greene King Inns and hotels for you and 25% for your loved ones • Full training and career progression opportunities, including apprenticeships • Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more • Free employee assistance program – mental health, well-being, financial, and legal support

This role focuses on supervising and expanding online sales channels for a food broker business that connects food producers with retail and wholesale buyers. The supervisor oversees e-commerce operations, manages a team (if applicable), handles digital customer engagement, and ensures that food products are effectively marketed and sold through online platforms—either B2B (wholesale) or B2C (retail). Applicant would be responsible for Online Sales & E-commerce Management. Manage online listings and content across platforms like Amazon, Shopify, eBay, and/or the company’s own website. Develop strategies to increase online sales volume, improve product visibility, and drive traffic. Monitor KPIs such as conversion rates, order volumes, and customer acquisition costs. Oversee a team handling online order processing, digital marketing, and customer service. Ensure customer issues are resolved promptly and professionally. Digital Marketing Support where Collaborate with marketing teams to run online promotions, email campaigns, and SEO/SEM efforts. Analyze customer data to identify trends and opportunities for upselling and cross-selling. Maintain relationships with digital B2B clients such as grocery chains, specialty stores, and institutional buyers.

Maintaining job performance by coaching, counselling, Protecting employees and customers by providing a safe and clean store environment.Maintaining the stability and reputation of the store by complying with legal requirements. Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. Answer customer enquiries and give advice about products.Connect with customers face-to-face, to market goods and grow business.Ordering stocks from wholesaler, manufacturers and importers.Lead and co-operate with other employees where needed, operate shop till and any related software for recording sales and purchases.Daily opening and closing the store and check the opening and closing cash balance.Communicating with Management to ensure the shop continues to run smoothly

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Organize store operations and allocate responsibilities to personnel ▪ Supervise and guide staff towards maximum performance ▪ Monitor stock levels and purchases and ensure they stay within budget ▪ Deal with complaints from customers to maintain the store’s reputation ▪ Inspect the areas in the store and resolve any issues that might arise ▪ Plan and oversee in-store promotional events or display ▪ Ensure the store fulfills all legal health and safety guidelines

Sous Chef – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Salary: £40,000 per annum Schedule: Full-Time Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a new waterside restaurant opening this summer at Taxi House Hotel, overlooking the Grand Union Canal. A space where thoughtful food meets natural wines, music, and community – complete with a sun-soaked terrace and a floating DJ barge setting the tone. We’re building a tight-knit, passionate kitchen team focused on seasonal cooking, quality produce, and genuine hospitality. This is a rare opportunity to shape a kitchen from the ground up and be part of something truly creative and community-driven. The Role As Sous Chef, you'll be a key part of our leadership team, working closely with the Head Chef to bring Canal’s food philosophy to life. You’ll take charge of day-to-day kitchen operations, mentor junior chefs, and help develop a menu rooted in seasonality, sustainability, and flavour. You will: Support the Head Chef in all aspects of kitchen leadership Lead service and ensure consistency, pace, and quality across every dish Help design and develop seasonal menus and daily specials Be a hands-on leader, training and mentoring chefs at all levels Maintain strong supplier relationships and ensure the best produce is always on the pass Oversee stock control, GP targets, and kitchen organisation Uphold the highest standards of cleanliness, food safety, and compliance Be a creative, dependable presence in the kitchen, contributing to the culture and vision of the site You bring: Solid experience as a Sous Chef or strong Junior Sous in a respected, quality-driven kitchen A passion for seasonal produce and well-executed, thoughtful food Calm, focused leadership with the ability to inspire and develop a team A collaborative mindset – you enjoy being part of a creative, supportive environment A strong grasp of kitchen operations, from prep systems to GP management A desire to grow with a forward-thinking restaurant group and help shape its next chapter What’s in it for you: £40,000 per year, paid monthly Full-time role with a fair and balanced rota A chance to be part of a high-profile new opening with creative freedom and support Work in a beautiful waterside setting with a unique daytime and evening dynamic Be part of a growing hospitality group with a proven track record and plans for future sites Team meals on every shift 50% off dining at all HAM Restaurant locations 20% off wine retail Real opportunities for progression, development, and involvement in menu creation Whether you’re a seasoned Sous looking for a new challenge or a talented Senior CDP or Junior Sous ready to step up, Canal offers a fresh canvas and a supportive, ambitious environment. Come and help us create something special on the banks of the Grand Union Canal.

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week

About Us We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community. Job Overview We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction. Duties - Lead and direct a small team of employees, fostering a positive and productive work environment. - Oversee daily store operations, including inventory management, merchandising, and sales strategies. - Develop and implement effective sales management techniques to achieve weekly sales targets. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. - Conduct regular training sessions to enhance team skills in customer service and product knowledge. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. - Look at sales reports, map trends and mange stock buying accordingly. - Monitor stock levels and place orders as necessary to ensure product availability. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff. Qualifications - Proven experience in retail store leadership and experience working within a pharmacy is essential. - Strong team supervising skills with the ability to motivate and inspire others. - Excellent communication skills, both verbal and written. - Proficient in administrative tasks with strong organisational and IT skills. - A track record of successfully driving sales and managing budgets effectively. - Ability to sell products confidently while providing outstanding customer service. - Familiarity with phone etiquette when handling customer inquiries or complaints. - Strong time management capabilities to ensure efficient operation of the store. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

Job Title: Retail Shop Supervisor Salary: £38700 Job Type: Full-Time, Permanent Job Description: We are seeking a motivated and experienced Retail Shop Supervisor to oversee daily operations of our store. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for retail. Key Responsibilities: Supervise and support retail staff to ensure smooth store operations Manage stock levels, merchandise displays, and inventory control Monitor staff performance and provide training and feedback Ensure high levels of customer satisfaction through excellent service Handle customer queries, complaints, and returns professionally Maintain store cleanliness, safety, and compliance with company policies Requirements: Proven experience in retail or customer service (supervisory experience preferred) Benefits: Flexible Time Language Training Provided Friendly and supportive work environment

Job Summary We are looking for an enthusiastic and results-driven Showroom Sales Manager to join our team! This role is perfect for someone who enjoys direct customer interaction, thrives in a showroom environment, and has excellent phone communication skills. You will be the face of our brand—helping customers choose the perfect fireplace solution, both in person and over the phone. Salary: £25,000 – £34,000 per year (depending on experience) Responsibilities - Welcome and assist customers in the showroom, offering expert product advice and tailored solutions - Handle incoming phone calls, provide detailed product information, and guide customers through the buying process. - Drive showroom sales by understanding customer needs and promoting appropriate products. - Maintain a clean, organized, and visually attractive showroom that reflects our high standards. - Collaborate with the sales team to develop and implement strategies that increase foot traffic and sales performance. - Manage daily showroom operations including scheduling, performance monitoring, and administrative duties. - Ensure every customer receives outstanding service—whether face-to-face or on the phone. Experience & Skills - Previous experience in retail or showroom sales, ideally in interior design, furniture, or home improvement. - Strong communication skills, especially over the phone—friendly, professional, and persuasive. - Ability to build rapport with clients and create a welcoming customer experience.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

The candidate in this position will be a fully trained dynamic person, possessing experience in customer-facing top-quality retail food trading. The role will be hands-on working with a small team responsible for the business’ performance, quality standards, and health and safety, as well as staff and customer satisfaction overseeing the efficient and profitable operation of all business activities. In addition to reporting all financial and operations information to company management, this candidate is also responsible for hiring, training, and dismissing any employees at the branch. All aspects of running shop from goods inwards, stock control, waste minimisation, preparation, display and sale of goods, maintain high standards in health, food safety, and hygiene procedures. Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and prepare rotas in line with labour percentages and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.

Experienced Nail Technician (Manicure & Pedicure) – Full-time/Part-time – Farnborough (GU14) 📍 Location: Farnborough, Close to the train station and High street 💰 Hourly Pay: Competitive (Based on experience) ⏳ Employment Type: Full-time / Part-time 📅 Start Date: ASAP About the Role: A New Stabilised luxury hair salon and beauty clinic in Farnborough is looking for four qualified/Certified and experienced Nail Technicians to join its team. The salon is in a prime location, close to the train station and main streets, providing a modern, professional, and welcoming work environment. We are seeking a skilled technician who is passionate about nail care, customer service, and delivering high-quality treatments. Experience in professional nail designs is a plus but not mandatory—we provide ongoing training and support to help enhance your skills and keep you up to date with the latest nail trends for your confidence and our brand prestige. Key Responsibilities: Perform professional manicures and pedicures to a high standard. Offer gel polish application, nail strengthening treatments, and basic nail art. Maintain high hygiene and sanitization standards. Provide a friendly and welcoming experience for clients. Stay updated with trends and new techniques in the nail industry. Be open to learning and developing new skills. Requirements: ✅ Minimum 1 year of experience as a Nail Technician in a salon environment. ✅ NVQ Level 2 or Level 3 in Nail Technology (or an equivalent recognized UK qualification). ✅ Skilled in gel polish, nail shaping, cuticle care, and classic manicure & pedicure techniques. ✅ A professional and customer-focused approach. ✅ Right to work in the UK (sponsorship is not available). Preferred Skills (Not Mandatory but a Plus): ➕ Experience with BIAB (Builder in a Bottle) and acrylic extensions. ➕ Expertise in professional nail designs (if not, we provide training to enhance your skills). ➕ Additional beauty skills such as lash lifts, brow shaping, or waxing. What’s Offered: ✨ Competitive salary depends on your experience ✨ Flexible working hours (full-time and part-time options available). ✨ A friendly and supportive salon environment. ✨ Discounts on salon services and retail products. ✨ Ongoing training and career growth opportunities. Working Hours: 📍 Flexible Working Time available (to be discussed in the interview). 📍 The salon operates 6 days a week. 📍 Sundays are available as overtime if booked appointments are scheduled and the technician is interested. How to Apply: Ready to shine in a luxury beauty environment? If you're confident, detail-oriented, and committed to cleanliness, hygiene, and following salon guidelines, we want to hear from you! Join a passionate and professional team at our well-established salon and beauty clinic in Farnborough (GU14) — where beauty is our passion, and our clients and team are our family. Think you’ve got what it takes? Send your CV and a portfolio of your nail work and take the next bold step in your beauty career

Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

We're Hiring: Store Manager – Havaianas & Happy Socks (United Peaks) 📍 Location: Cheshire Oaks | 🕐 Full-time | 🏬 In-store 💰 Salary: £29,000–£31,000 + Bonus + Benefits United Peaks brings together some of the world’s most-loved brands under one roof — and we’re currently looking for an enthusiastic, experienced, and hands-on Store Manager to lead our Seasonal Outlet store featuring Havaianas and Happy Socks. You’ll play a key role in delivering an unforgettable customer experience, driving sales, and leading a vibrant retail team in a fun, fashion-forward environment. 🧭 What You’ll Be Doing: Lead the day-to-day operations of the store Drive and deliver sales targets, KPIs, and exceptional service Train, coach, and motivate your team to success Own all store admin — from cash handling to POS to stock management Keep the store visually on point and commercially sharp Be the expert on Havaianas, Happy Socks, and what customers love Ensure smooth handling of deliveries, returns, exchanges & more Communicate effectively with your team and the wider business Stay cool under pressure — and keep the energy up! 🧩 What We’re Looking For: Proven retail management experience (Store or Assistant Manager level) Passion for fashion, footwear, and fun lifestyle brands Confident, positive leadership style with a hands-on attitude Commercially minded with a strong grasp of retail KPIs Reliable, organized, and detail-oriented A team player who thrives in fast-paced environments 🎁 What’s in It for You? £29,000 – £31,000 per year Bonus & performance incentives Staff discounts on all our brands Company pension Career growth opportunities within a growing business A fun, inclusive culture where individuality is celebrated 📅 Application Deadline: April 10, 2025 📍 Work Type: In-person role (Cheshire Oaks) 👟 If you're ready to step into a dynamic role with some of the most iconic brands in lifestyle retail — we’d love to hear from you!