Retail operations jobs in United Kingdom - Page 3

Job Description As a Store Supervisor - Wembley at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key Parts Of The Role • Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities at Wembley Store, • Implement individual, daily and weekly sales targets for the store team to improve store performance as a Supervisor in Wembley, • Monitor KPIs and teams performance through running reports and updating the management team in Wembley, • Assist with store operations such as stock management, payroll, admin and rota, • Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first, • Inspire, motivate and develop the team through training, coaching and product knowledge as a store supervisor in Wembley Our Ideal Candidate • Passionate about the brand and living our values, • Strong customer service skills and experience in efficiently managing a team, • A good track record of developing and growing your team, • Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations, • Open to working at Wembley Store As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment as a store supervisor, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today! LOCATION Wembley Store - Levi FULL TIME/PART TIME Full time

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

Do you want to own and grow strategic distributor relationships across EMEA, with real influence over revenue, brand presence and long-term partnerships? Are you energised by spotting commercial opportunities in international markets and turning insight, data and relationships into sustained sales growth? Would you thrive in a role that blends travel, autonomy and senior-level collaboration while shaping the future of licensed sports and fashion brands from a London base? MacGregor Black are partnering with a leading consumer brand on the search for a International Sales Manager. This is a Perm role based in London. You will be responsible for developing and managing strategic relationships with partners across EMEA, driving sales growth, and ensuring high levels of customer satisfaction. This role will involve occasional business travel throughout the region. Key Responsibilities: • Develop and execute sales and account plans to drive revenue growth and achieve targets across a portfolio of licensed apparel and accessories brands., • Identify and acquire distributor partners across Central Europe, Scandinavia, and the Middle East., • Identify upselling opportunities and introduce new products or services to existing partners., • Build trusted relationships with partners, understanding their business models across wholesale, retail, and online channels., • Analyse sales data and performance metrics to inform decision-making and adjust business plans., • Conduct market research, monitor industry trends, and gather competitor intelligence to identify opportunities and threats., • Lead category management conversations with customers, using insights to influence commercial decisions., • Participate in key business meetings, including annual planning, commercial strategy, forecast validation, demand planning, and brand reviews., • Collaborate with internal teams (sales, marketing, operations, customer service) to ensure seamless coordination and customer satisfaction., • Provide weekly and monthly sales reports to senior leadership and the wider business., • Develop and implement consumer-focused brand-building plans with partners, including purchase and distribution targets. What We’re Looking For: • Proven experience as an International Accounts Manager, Distributor Manager, or similar role within the sports, fashion, or FMCG sector., • Strong understanding of the sporting goods and/or fashion industry, including key players and market trends., • Demonstrated ability to build and maintain strong relationships with international customers and distributors., • Excellent negotiation, communication, and presentation skills (internal and external)., • Strong analytical and problem-solving skills., • Proven track record of meeting or exceeding sales targets., • Proficiency in CRM systems and MS Office Suite., • Willingness and ability to travel across the EMEA region for client meetings, events, and trade shows., • Entrepreneurial mindset with creative thinking within defined brand guidelines., • Highly motivated and target-driven, with a collaborative team spirit., • Culturally aware and adaptable in diverse business environments., • Willingness to be office-based in London when not travelling, contributing to a high-performance team culture. Salary c £60k For more information, please contact John Stanley.

At Whittard of Chelsea, we’ve been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. And now, we’re looking for a visionary Store Manager at our Regent Street store to continue that legacy. You'll be: • Customer-Obsessed: At Whittard, we believe that every customer should leave our store feeling delighted and satisfied. You will need to be hands on in driving your store sales. Customer loyalty is also important to us – our Whittard Rewards programme is something you’ll love speaking to customers about., • Performance-Driven: You’ll monitor sales and KPIs throughout the day, tweaking the layout, trying new sampling tactics, or setting team challenges to drive results. You’ll think commercially and act quickly., • Team Focused: Whether you’re onboarding a new starter, giving live coaching, or planning the next month’s rota, you're always supporting your team to be their best and keeping morale high., • Operationally Sharp: You'll manage deliveries, keep displays pristine, and ensure your stock is accurate-never missing a beat when it comes to retail excellence. You’ll take pride in maintaining a clean, safe environment for both your team and your customers, making sure health and safety standards are always met and proactively addressing any issues before they arise., • Locally Connected: You’ll look for ways to bring more people through the door-partnering with local businesses, joining community events, or tailoring promotions to your local customer base. What Makes You Exceptional? - We’re looking for someone with: • Leadership Experience: 2+ years of retail management, leading high-performing teams in service orientated environments., • A Customer-Focused Mindset: You’ll be passionate about extraordinary service, understanding that every customer touchpoint is an opportunity to leave a lasting impression., • A Commercial Edge: Whether it’s tracking sales, organising operations, or navigating challenges, you’re driven, resourceful, and results-oriented. Why Whittard? At Whittard, we believe that our success is built on nurturing the talent and curiosity of those who join us. Joining Whittard as a Store Manager isn’t just stepping into another job; we offer our colleagues the chance to grow alongside us, empowering them to uncover both the exceptional in Whittard and the exceptional in themselves. At Whittard, we offer development opportunities tailored to your goals, supported by wellness initiatives to keep you balanced and thriving. Think chances to collaborate across our store network and departments. Add to that a culture of recognition, with awards and values-driven incentives that celebrate your contributions. We’ll make sure it’s all clearly communicated, so every opportunity is within reach. Your Perks & Benefits Include • Up to 50% store discount to discover our fantastic products., • Monthly product allowance (too tempting to resist)., • Discretionary bonus scheme., • Auto-enrolment pension scheme and access to wellbeing resources., • Flexible working and family-friendly policies. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

TRUDON is a French luxury brand, founded in 1643 and formerly official supplier of the French royal court. To this day, Maison Trudon has developed a strong savoir-faire in developing sophisticated interior scents in various forms, principally candles as well as an acclaimed line of fine fragrances. We are looking for Sales Associates to support the team at Selfridges. People Responsibilities • Contribute actively to the store sales, providing a remarkable service to all, supporting the management team, and representing the brand and image, • Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand, • Network in the community to drive sales and traffic to the boutique, • Actively develop new clients and consistently strengthen existing client relationships, • Participate in maintaining a positive work environment, • Partner closely with Store Manager and HQ to drive sales goals and support team trainings Operational Responsibilities • Contribute to operations, such as stock control and inventories, • Process customer transactions at the cash desk, • Receive and process deliveries, including prepare and organize deliveries and shipments to clients You have... • 2+ years experience in selling, luxury goods preferred, • Strong clienteling ability, • Strong sales performance, • Retail operations expertise, • Ability to occasionally work evenings, holidays and weekends You are... • Adaptable and curious, • Committed and reliable, • Driven and proactive in approaching challenges, • Passionate about fragrance, • Motivated to inspire clients with your expertise

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 2. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 3. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 4. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 5. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally. Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence THE ROLE As the Regional Made to Measure and custom Manager, you will manage, develop and directly influence the regional MTM and Custom business and culture within Thom Browne. • Maximize sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core MTM and custom business, • Achieve and exceed regular monthly, seasonal, quarterly and annual MTM sales plans for the region, • Manage the VIP Clients and Special-Order Requests; contribute concrete problem-solving activities to satisfy customer needs, • Provide best-in-class customer service, building strong client relationships with regular communication and swatch mail-outs. Build a viable, well-organized client network through the MTM specialists, • Plan seasonal training for the sales teams with retail and wholesale regional teams., • Support trainings plans and development path for regional MTM talents., • Maintain exceptional product knowledge, including understanding of production techniques and technologies, styling and design concepts, methods of construction, materials and fabric selection, • Plan seasonal trunk shows in regional stores for wholesale and retail, • Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products, • Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner, • Assess and review quality control of all MTM orders. Work with internal and external specialists to alter products, using suitable and efficient tailoring construction methods, • Submit MTM Orders in the MTM Order Entry Portal; Follow up on orders; minimize deficiencies, • Ensure reporting activity at the end of each travel and at the end of the season, • Check production order status: liaising with MTM operations, customer service and product delivery and execution. Proactively inform teams accordingly THE IDEAL CANDIDATE • Minimum 4-5 years of experience in a tailoring-focused, luxury retail or wholesale environment, • Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and advanced garment construction expertise, • Possesses analytical skills and competencies in the development of performance, processes and sales analysis, • Passionate representative of the Thom Browne world, • Highly organized, self-motivated with strong interpersonal and time-management skills., • Confident, professional, comfortable working autonomously; diplomatic verbal and written communication WHAT WE OFFER YOU • Highly competitive pay, • Comprehensive benefits package, • Company Uniform, • Diverse and inclusive working environment

Now Hiring: Store Director We are partnering with a luxury brand seeking an accomplished and service-driven Store Director to lead a key retail location in London. This role offers the opportunity to operate at the highest level of luxury retail within an environment defined by craftsmanship, heritage, and an uncompromising client experience. Discretion, leadership presence, and commercial excellence are essential. The Role As Store Director, you will hold full responsibility for the strategic and operational performance of the store. You will lead by example, cultivate an exceptional client culture, and ensure consistent excellence across service delivery, people leadership, and commercial outcomes. Key Responsibilities Client Experience & Brand Representation • Champion an elevated, personalised client journey aligned with luxury service standards, • Build and maintain long-term relationships with top-tier and VIC clients, • Lead, inspire, and develop a high-performing management and sales team, • Foster a culture of accountability, professionalism, and service excellence, • Own store performance, KPIs, and profitability targets, • Translate global strategy into effective local execution, • Ensure impeccable store standards, visual presentation, and compliance, • Oversee stock management, inventory accuracy, and operational efficiency, • Proven leadership experience at Store Director level within luxury retail, • Strong commercial acumen with a strategic mindset, • Exceptional clienteling and relationship management capabilities, • Confident, composed leadership style with a hands-on approach, • Lead a prestigious store within a globally respected luxury environment, • High-impact leadership role with autonomy and strategic influence, • Work within a culture that values craftsmanship, discretion, and excellence, • Long-term career development within a premium retail organisation Due to the high volume of applications, only shortlisted candidates will be contacted.

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Retail Village Supervisor OVERVIEW An exciting opportunity has arisen for a Retail Supervisor within the Anya Hindmarch Village, reporting to the General Retail Manager (GRM), working 5 days a week across Monday to Sunday. The Anya Village consists of 5 stores and a café on Pont Street, with a flagship store on nearby Sloane Street. The Supervisor’s primary focus will be on the smooth running of the Pont Street Stores. The role requires an energetic, driven individual to support the GRM and Assistant Manager (AM), ensuring all stores are prepared and stocked to offer a consistent, exceptional customer experience. You will also support the GRM on additional retail projects as required, including Village Hall activations. KEY RESPONSIBILITIES Sales & Customer Experience • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the General Retail Manager., • Nurture existing customer relationship, and develop new through effective, targeted outreach, clienteling, communication channels and in-person appointments., • Coach and support the team to uphold expected sales floor standards., • Act as a brand ambassador, embodying company values and setting an example for the team. Team Leadership & Development • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand standards, including mobile phone rules, professional etiquette and customer-interaction standards., • Spot staff training needs and raise any gaps in training with the AM to ensure all staff in the Village are fully trained., • In the absence of the GRM, hold daily morning meetings for the Village teams with a focus on target setting and clientelling in preparation for opening., • Monitor individual performance and raise any concerns or issues with the RGM. Operational Excellence & Stock Management • Manage deliveries, stock movement and transfers, resolving any discrepancies promptly whilst knowing when escalation to the AM or GRM is necessary., • Work with the teams to ensure all Village stores are restocked daily, including packaging., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Maintain high back-of-house standards in every store, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Continually check product presentation in all stores, following merchandising guidelines and collaborating with the VM team., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers. What you need to succeed • Experience in a retail or customer-facing role, with exposure to supervisory responsibilities., • Organised and detail-oriented, particularly in day-to-day operations and stock handling., • Able to work in a fast-paced environment and adapt to changing priorities., • A strong customer-first mindset and enthusiasm for delivering great service., • A positive, proactive attitude with a willingness to learn and take on responsibility., • Good communication skills and the confidence to support and guide team members. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear. With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene. Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude. Gianvito Rossi has opened exclusive boutiques in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha. In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder. For our Boutique in London - Mount Street we are looking for a Full-Time Sales Associate position. SALES ASSOCIATE - JOB MISSION The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique. Daily Boutique Operations • Welcoming customers after the Maison's sales ceremony, • Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience, • Building strong relationships with current and potential customers by keeping them informed about products and services, • Actively participating in customer loyalty and CRM processes according to company standards, • Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control, • Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.), • Communicating feedback gathered during customer interactions and contributing to achieving store sales targets, • Knowledge of English and availability to work during store hours are required About You We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English.

At Aromaria, we’re redefining how people experience the world through scent. Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences. Our ecosystem includes: AROMARIA (B2C): A luxury lifestyle brand creating cutting-edge scented products that elevate everyday living. AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions. Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store. What You’ll Do • Lead and manage daily store operations to deliver an exceptional luxury retail experience, • Drive sales performance and exceed KPIs through strong commercial acumen, • Build, mentor, and inspire a high-performing team, • Ensure outstanding client experience aligned with Aromaria’s brand values, • Execute visual merchandising and in-store storytelling at the highest standard, • Identify growth opportunities and take initiative to improve store performance, • Act as a brand ambassador, embodying our vision and energy What We’re Looking For • +5 years of experience as a Store Manager / GEM in luxury retail brands, • Proven experience in perfumery or fragrance-related industries, • Proven track record of success (sales growth, team performance, store development), • Strong sales and business mindset, • Exceptional communication and leadership skills, • High level of ownership, initiative, and problem-solving ability, • Ability to motivate, coach, and elevate teams, • Passion for customer experience and brand storytelling, • Plus: Marketing mindset or experience (campaigns, activations, local partnerships) Who You Are • A natural leader with contagious energy, • Results-driven but deeply people-oriented, • Proactive, hands-on, and solution-focused, • Obsessed with details and elevated experiences, • Excited to build something iconic from the ground up Why Join Aromaria? • Be part of a fast-growing, internationally expanding luxury brand, • Lead our flagship presence in London, • Work at the intersection of science, emotion, and design, • Opportunity to shape culture, team, and experience from day one If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you. 📩 Apply or reach out directly.

Boutique Manager – A Once-in-a-Career Opportunity An opportunity to lead the launch of a ground-breaking luxury boutique - the first of its kind across Europe, the Middle East and India – set in the heart of London. We’re looking for an exceptional luxury retail and hospitality leader to take on a career-defining position: building a flagship experience from the ground up, designed for the world’s most discerning clientele. This is an amazing opportunity to shape a new luxury retail concept from day one, working at the intersection of retail, hospitality, and private client experience. You will gain unparalleled exposure to VIP and private clients, playing a key role in building a future global growth. The Role: As Boutique Manager, you will operate as the General Manager of a brand-new luxury space, shaping every detail of the client journey - from first impression to lasting relationship. I’m looking for a strategic thinker. operational expert and a hospitality visionary. You’ll: • Create and deliver a world-class client experience for HNW and UHNWI clients, • Launch and lead a new retail operation from scratch, • Partner with key luxury stakeholders to bring the vision to life, • Drive commercial performance while elevating every touchpoint of the brand experience, • Act as the ultimate brand ambassador, building meaningful relationships with top-tier clients From overseeing operations and integrating systems, to troubleshooting real-time challenges on the ground - no two days will look the same. This is a role for someone who thrives in complexity and relishes ownership. Who You Are • A proven leader in luxury retail, boutique management, or high-end hospitality, • Experienced in delivering exceptional service to HNW/UHNWI clientele, • Entrepreneurial, resilient, and excited by the challenge of building something new, • A natural influencer, able to inspire teams and stakeholders without direct authority, • Highly detail-oriented, commercially astute, and operationally sharp, • Passionate about luxury, client experience, and constantly raising the bar

National Account Manager - Holland & Barrett West London | Hybrid (3 days per week on site) £50,000 - £55,000 + bonus 32 days annual leave including public holidays Free products Ongoing training and development fully supported by the business Clear opportunities for progression within a growing brand Overview We are delighted to be partnering with an award-winning premium beauty and wellness brand that is purpose-led, values-driven, and recognised for its commitment to quality, transparency, and sustainability. This is an exciting opportunity to join a business with a genuinely collaborative and people-first culture. The team is passionate, supportive, and entrepreneurial, with a strong emphasis on learning, development, and internal progression. The company actively invests in its people through paid training and education, creating an environment where individuals are encouraged to grow their skills and build long-term careers. Responsibilities • Manage and grow relationships with major retail and distribution partners across key accounts, • Build and deliver commercial plans to drive sales growth, strengthen brand presence, and support market expansion, • Produce accurate sales forecasts, monitor account performance, and provide regular reporting and insight, • Work cross-functionally with marketing, operations, and product teams to support launches and wider commercial initiatives, • Ensure strong brand representation and consistent product positioning across partner accounts, • Identify new opportunities for growth and help shape account strategies in line with business objectives Requirements • Experience managing key accounts within beauty, wellness or nutrition categories, • Strong commercial capability, including negotiation, account planning, and strategic thinking, • Previous experience working with high street retailers e.g. Boots, M&S, John Lewis, Holland & Barrett, • Confident analysing sales performance and using data to inform decisions and opportunities, • Able to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K = COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission structure Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Partnerships Manager Shoreditch, London Office-based (Thursday WFH) Reports to Head of Growth The company: Since medical cannabis was legalised in the UK in 2018, our client has been at the forefront of building the infrastructure that makes this industry possible. They operate across pharmaceutical import, wholesale and export (regulated by the Home Office and MHRA), alongside a telehealth clinic (regulated by the CQC). More broadly, they’re part of the wider European group, with ambitions to become Europe’s leading medical cannabis operator. If their clinical services are the heart, their pharmaceutical operations are the brain, powering the entire engine and making this emerging healthcare category a reality. They work closely with clinics, pharmacies and healthcare professionals to expand patient access to safe, regulated treatment, combining clinical credibility with real commercial execution. Through regulatory expertise, operational support and commercial insight, they help clinics and pharmacies build scalable, successful businesses in a category that’s still being defined. This isn’t a slow-moving corporate environment. It’s a high-growth scale-up where deals matter, relationships matter, and performance is visible and where your impact is your currency. Why this role exists This is a new business Partnerships role. You’ll be responsible for opening doors, building relationships and turning conversations into long-term commercial partnerships across clinics, pharmacies and healthcare providers. This is not about managing warm accounts. This is about creating opportunity from scratch. What you’ll be doing • Identify and win new clinic and pharmacy partners through proactive outreach, • Turn cold conversations into signed, revenue-generating partnerships, • Build a consistent, self-generated pipeline (not reliant on inbound), • Spend time face-to-face with partners like clinics, pharmacies, and decision-makers, • Represent the brand at meetings, events and presentations, • Show partners how you help them grow their business (not just buy from our client) using real case studies and position our client as a long-term growth partner, • Understand operational, regulatory and quality processes deeply, • Build partnerships that compound over time Your first 90 days Month 1: • Deep immersion into the business: onboarding, quality, operations, compliance, • Meet existing partners and understand how they succeed, • Start building your own pipeline, • Begin client meetings and early conversions, • Transition into some fieldwork (London first, then broader UK travel) Requirements • Proven experience in new business, • Background in FMCG, retail, wholesale, health & wellness or similar, • Comfortable selling physical products/solutions into businesses, • Minimum 3 years of face-to-face presenting experience, • Clear evidence of hitting targets (numbers matter! Show us your impact) Who this isn’t for • Someone who wants warm leads handed to them, • Someone uncomfortable with face-to-face selling or rejection, • Someone who prefers rigid structure over autonomy, • Someone looking for a purely account management role What’s in it for you • Strong earning potential with commission tied to real performance, • Discretionary Annual Bonus, • Private Medical Insurance, • ClassPass Membership (fitness, gyms, wellness & more), • Cycle-to-Work Scheme, • Mentorship & Growth Programme (structured progression support), • Team lunches (Mon/Wed/Fri) with in-house chef, • Flexibility where it matters, • 36 Days Annual Leave (including birthday + bank holidays), • A genuinely early role in a fast-growing, high-impact sector, • Full training on industry, regulation and market dynamics, • Autonomy to shape your own approach and territory, • A vibrant Shoreditch HQ (46 people and growing) If you want to make money, make impact, and build something meaningful, this is where you do it.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

Branch Manager Garage Doors / Home Improvement / Trade Retail £45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car New Malden, Surrey – Branch Based Company Overview A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth. The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance. Job Overview The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth. Key Responsibilities • Oversee all branch operations including sales, admin, scheduling and customer service, • Lead and develop a small internal team to achieve targets, • Drive showroom, inbound and enquiry-led sales across product ranges, • Manage installation schedules, logistics and customer bookings, • Check deliveries, organise stock and maintain branch efficiency, • Handle customer enquiries via phone, email and face-to-face, • Monitor branch performance, productivity and service standards, • Maintain high standards of health & safety and branch presentation, • Generate repeat business through excellent service and aftersales support Person Specification • Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience, • Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors, • Strong sales ability with experience converting enquiries into orders, • Proven people management and team leadership skills, • Confident communicator with strong customer service skills, • Full UK driving licence Benefits • £45,000 basic salary, • Monthly, quarterly and annual bonus scheme, • Company car, • Company mobile phone, • Pension scheme, • 25 days holiday plus bank holidays, • Health cash plan, • Full product training, • Stable long-term career opportunity with an established business Next steps Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply. For a confidential discussion or further information, please submit your CV today.

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands. This role is ideal for someone who is confident, self-motivated, enjoys delivering commercial targets, has a strong sales background (either retail or head office) with a keen interest in luxury retail. Your designated workdays will be Monday - Friday 9am - 6pm COMPANY By creating exceptional events, our client has become a European leader in organising unique private sales, both in showrooms and online. They bring together the biggest names in luxury at their showrooms in Paris, London, Milan, and New York. Each week, their showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. They've expanded their showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 500,000 clients in their database, they offer a calendar of exclusive sales, providing our community with a truly unique shopping experience. KEY RESPONSIBILITIES The Membership Sales Representative is predominantly a phone-led role, responsible for driving membership growth through high-volume outbound calling. Phoning & Membership Conversion · Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades. · Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement. · Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone. · During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice. · Maintain accurate call records and feedback to support campaign optimisation and reporting. Membership Development & Growth · Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints once a week. · Support membership loyalty, renewal, and re-engagement initiatives. · Work closely with showroom team to meet and exceed individual and team membership targets. Showroom Experience & Operations · Promote Membership and VIP benefits on-site once a week during strategic sales, supporting conversion and upgrade initiative · Support the training of other team members in collaboration with management. · Work closely with the Showroom Team to optimise membership promotion in the showroom once a week. The company are offering a competitive salary + commission opportunities and great benefits.

A well-established and highly regarded UK hospitality and brewing business, with a long-standing heritage and national presence, is looking to strengthen its footprint across North London. As part of this growth, there is an opportunity for a commercially driven Sales Development Manager to take ownership of a key territory, focused on driving distribution, volume and profitability across the On Trade 🍺 This position is ideal for someone who enjoys a blend of new business and account management, thrives on building long-term partnerships, and wants to play a key role in delivering commercial success across a dynamic customer base. The Role: • Managing and developing a defined On Trade territory across North London, • Driving new business wins alongside growing existing free trade accounts, • Delivering territory sales strategy, with a focus on distribution and own-brand products, • Building strong joint business partnerships to maximise opportunities with key customers, • Executing promotional activity and marketing campaigns to unlock growth, • Negotiating commercial agreements and creating sustainable profit plans, • Managing financial support for customers where appropriate, balancing risk and reward, • Acting as a trusted partner to customers, strengthening long-term relationships, • Working cross-functionally with internal teams including marketing and operations, • Tracking performance, analysing data and identifying opportunities for growth About You: • Proven experience in a sales or account management role, ideally within drinks or FMCG, • Strong commercial acumen with the ability to drive profitability, • Confident negotiator with excellent influencing and relationship-building skills, • Comfortable analysing data and financial performance to inform decisions, • Self-motivated and organised, with the ability to manage a territory independently, • Experience within the On Trade or hospitality sector is advantageous, • A proactive approach to winning new business and developing existing accounts, • Full UK driving licence and willingness to travel across the territory Benefits: • Competitive salary plus pension contribution, • Company car, • Strong career development opportunities with access to structured training programmes, • Generous staff discount across food, drink and hospitality venues, • Discounted stays within a portfolio of hotels and accommodation, • Employee assistance programme supporting mental health, wellbeing and financial advice, • Referral bonus scheme, • Flexible access to earned pay, • Access to a wide range of retail and lifestyle discounts Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07441934127 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. The Role We are looking for a dynamic, commercially driven Head of Operations with strong industry experience who is equally comfortable in Tesco meetings, building excel spreadsheets, and on the getting their hands dirty on the shop floor. This role blends strategy with execution - you’ll be responsible for driving sales performance, optimising range and pricing, strengthening our Tesco partnership, and turning data into clear action plans that deliver results in store. If you’ve worked in a chain that scaled while you were there and want to bring that learning to a growing business where your impact is visible and immediate, this role is for you. Key Responsibilities Data, Reporting & Analysis • Own and interpret sales data, producing clear insights and actions, • Lead sales data discussions with senior stakeholders and Ops team, • Track and report like-for-like performance, • Extremely strong Excel capability essential Tesco Relationship Management • Own and develop the day-to-day commercial relationship with Tesco, • Lead preparation, follow-up and action plans from Tesco meetings, • Ensure delivery against agreed KPIs and initiatives Commercial Performance & Growth • Develop and deliver sales growth action plans, • Own KPI tracking, including sales uplift, like-for-like performance and product mix, • Lead commercial strategy to support rapid store rollout and sustainable growth, • Monitor and improve overall financial performance Product, Range & Pricing • Lead new product development and launches, • Own range reviews (quarterly total sales analysis), • Review price lists and product profitability across all suppliers, • Manage Tesco system uploads and product data accuracy, • Analyse percentage of sales by product category In-Store Execution & Marketing • Regular store visits to review performance, standards and opportunities, • Identify and deliver in-store marketing opportunities, • Lead in-store campaigns, including meal deals and Clubcard activity, • Support store manager induction from a commercial perspective, • Own internal newsletter content linked to sales focus and initiatives People, Performance & Engagement • Support employee surveys and engagement initiatives, • Manage Supervisor and MSM performance metrics and bonus structures, • Manage the operations manager to align commercial and operational priorities, • Input into recruitment decisions where appropriate Compliance & Ways of Working • Ensure all commercial initiatives align with compliance requirements, • Partner closely with the Operations team to ensure smooth execution What We’re Looking For • Proven commercial experience within food retail, food-to-go or multi-site retail, • Experience in a business that has scaled or expanded significantly, • Not essential but an understanding of Tesco or major grocery retail environments would be beneficial, • Highly analytical with advanced Excel skills, • Comfortable being hands-on in stores as well as strategic at head-office level, • Confident communicator who can influence across teams and externally, • Organised, proactive and commercially curious Why Join Us? • Play a key role in a high-growth phase, • Real autonomy and influence over commercial decisions, • Opportunity to shape systems, processes and strategy — not just inherit them, • A business that values action, ideas and impact, not hierarchy

Store Supervisor - Westfield, Stratford Industry: Designer collectible pieces Location: Westfield, Stratford Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Westfield, Stratford City store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

We are seeking a commercially strong and hands-on Retail Director to lead our retail operations across the UK and US markets. This is a key leadership role within a fast-growing international fashion brand, ideal for someone with a strong fast-fashion background (e.g., ZARA, H&M, Bershka, Pull&Bear) who thrives in a high-speed, trend-driven and expansion-focused environment. You will play a critical role in driving store performance, building scalable retail structures, and supporting new market growth. Key Responsibilities • Own and drive retail performance across the UK and US, with full accountability for sales, KPIs, and operational excellence., • Lead multi-site store operations, ensuring strong execution across staffing, VM, stock flow, and customer experience., • Implement and optimise fast-fashion operating rhythms (e.g., weekly trading reviews, rapid stock rotation, fast replenishment)., • Partner closely with Buying and Merchandising teams to ensure product-market fit, reacting quickly to sales and customer trends., • Analyse weekly and daily sales data to identify opportunities and take immediate action to drive sell-through and margin., • Support new store openings and market expansion, including building teams, setting up processes, and driving early-stage performance., • Benchmark competitors (e.g., ZARA, H&M) and translate insights into actionable strategies for local markets., • Build and develop a strong retail leadership pipeline, coaching Store Managers and Area Managers to deliver consistent results., • Establish clear and scalable SOPs to support a growing store network., • Ensure compliance with UK and US employment regulations and retail best practices. Requirements • 8+ years’ experience in fast-fashion retail, with at least 4–5 years in a multi-site leadership role (e.g., Area Manager, Regional Manager, Retail Director)., • Background in brands such as ZARA, H&M, or similar high-volume, trend-led retailers is highly preferred., • Strong understanding of fast-fashion trading logic (e.g., sell-through, stock turn, weekly KPI cadence)., • Proven track record of driving sales growth and improving store performance across multiple locations., • Experience in new market entry, store openings, or scaling retail operations is a strong advantage., • Highly commercial, data-driven, and action-oriented mindset., • Comfortable working in a fast-paced, evolving environment with a hands-on approach., • Strong leadership skills with the ability to manage and influence teams across different markets., • Fluent English required; Mandarin is a plus. Why Join Us • Opportunity to play a key role in building and scaling retail operations in the UK and US markets, • Join a fast-growing international fashion brand with strong global momentum, • High level of ownership and visibility within the business

Stock Assistant / Runner – Central London Work with Prestigious Luxury & High-End Fashion Brands About the Company Join some of the most iconic fashion houses and luxury retailers in the industry. This is a fantastic opportunity to enhance your CV, gain hands-on experience in high-end retail, and expand your professional network. Permanent opportunities may be available for the right candidates. About You • Minimum 3 months’ experience in stockroom operations, retail stock management, or a similar role in fashion or luxury retail., • Exceptional attention to detail, strong organisational skills, and the ability to work efficiently in a fast-paced environment., • Flexible availability to work 3–4 days per week, including weekends, often at short notice., • Well-presented, reliable, and a collaborative team player with a proactive mindset. What’s on Offer • From £13 per hour (up to £15ph on Sundays / up to £20ph on bank holidays) + holiday pay + pension contributions., • Weekly or monthly pay options, with immediate start and flexible shifts., • Career growth opportunities and potential for a permanent position. 📅 Group video interviews are taking place now – apply today with your CV to be considered! 360 Talent London is a boutique recruitment firm specialising in luxury retail and e-commerce. Follow us on LinkedIn, Instagram, and Facebook for our latest job opportunities.

Commercial Excellence Manager (12 months FTC maternity cover) We’re looking for a Commercial Excellence Manager (mat cover) to join our Marketing team in London. Reporting to the EMEA Sales & Marketing Director, this role acts as the critical bridge between Brand, Product, and Sales. You will be responsible for driving "sell-in" and "sell-out" by equipping global sales teams and retail partners with the tools, campaigns, and insights needed to succeed. This role combines creative marketing execution with rigorous commercial operations and sample management. The role is a 12m FTC maternity cover, ideally starting asap. About us: Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the role: Working closely with sales, marketing and product teams, this role will mainly be be responsible for the following: • Lead execution of seasonal trade campaigns (SS/AW, promotions) across B2B channels, • Develop high-impact sales tools (presentations, catalogues, selling guides), • Deliver product training and support global sales teams, • Manage samples and showroom storytelling to elevate product visibility, • Track performance, analyse data, and report on campaign ROI, • Partner with key accounts (e.g. Heal’s, John Lewis) on joint marketing initiatives, • Support major industry events and trade fairs About you: We’re looking for a commercially driven and highly organised individual with a strong sales background, ideally having worked across multiple categories/channels. More concretely: • Proven track record in Trade Marketing or Sales Operations, preferably within the design, furniture, or luxury lifestyle sectors., • Exceptional ability to align cross-functional teams and manage stakeholders at all levels., • Strong commercial and analytical mindset, • Confident managing stakeholders across multiple functions, • Highly organised, detail-oriented, and proactive, • Advanced PowerPoint & Excel skills For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Company Overview: Our client is a rapidly expanding UK wellness brand operating across multiple product categories and retail channels. They're building a direct-to-consumer presence across global markets, with a strong focus on quality, ownership, and long-term growth. The company culture is built on extreme ownership where individuals take full responsibility for outcomes, paired with a genuine commitment to excellence as a habit. They're looking for people who are passionate, purpose-driven, and embrace continuous learning and adaptability. Position Overview: As E-Commerce Manager, you'll own the complete Shopify ecosystem across multiple regions and storefronts. You'll be responsible for driving conversion performance, ensuring flawless user experience, and turning traffic into revenue. This is a fast-paced, detail-driven role where you'll partner with performance marketing, retention marketing, and creative teams to execute strategy and deliver results. You'll report directly to the co-founders and Head of Performance & Digital, giving you direct influence over the company's e-commerce direction. Responsibilities: • Own end-to-end e-commerce performance across all Shopify storefronts, ensuring fast load times, seamless UX, and optimised conversion rates across regions, • Define and execute e-commerce strategy across product categories, tailoring site experience, merchandising, and landing pages by campaign and traffic source, • Conduct regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile versus desktop inconsistencies, • Lead new site builds from brief to launch, acting as the internal lead across designers, developers, and stakeholders to deliver on time and on brief, • Support retail-connected platforms including major retailers, maintaining direct-to-consumer level performance and quality standards, • Lead conversion rate optimisation through structured A/B and multivariate testing across landing pages, product pages, and checkout flows, • Implement and test e-commerce software, CRO tools, analytics, tracking, and personalisation solutions with clean integrations, • Own performance reporting across conversion rate, average order value, revenue by site and region, and funnel-level performance, • Translate insights into clear actions and share regular updates with leadership and marketing teams Requirements: • 3+ years experience managing direct-to-consumer e-commerce operations, • Deep, hands-on experience managing and optimising Shopify stores, • Proven conversion rate optimisation and experimentation experience with structured testing frameworks, • Experience managing multiple storefronts or regions simultaneously, • Strong analytical skills with clear understanding of e-commerce analytics and attribution, • Extremely high attention to detail with ability to spot UX friction and technical issues, • Comfortable owning projects end-to-end from concept through execution and reporting, • Experience with e-commerce tools, CRO platforms, and analytics integrations, • Ability to communicate complex data insights clearly to non-technical stakeholders, • Self-motivated with a growth mindset and commitment to continuous improvement

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Account Manager, Amazon Location: Remote Role Role: Full time Salary: £40,000 - £45,000 per annum An established ecommerce business is looking for an Account Manager to take ownership of Amazon across a portfolio of brands, driving performance, shaping strategy, and delivering commercial growth. This is a role for someone who understands how Amazon really works. Not just execution, but the levers behind revenue, margin, and long term success. The Role • You will manage a portfolio of Amazon accounts, acting as the main point of contact and leading performance across the entire marketplace ecosystem., • Working closely with internal teams across advertising, content, operations, and data, you will be responsible for driving growth and delivering best in class execution. What You Will Be Doing • Managing Amazon accounts end to end, owning performance and client relationships, • Building and executing growth strategies across product, pricing, and marketplace expansion, • Leading promotional planning and pricing strategy, including key retail events, • Improving product listings, brand stores, and content to drive conversion, • Using data to identify opportunities, solve problems, and guide decision making, • Owning commercial performance, including revenue growth and identifying new opportunities, • Working cross functionally to deliver consistent, high quality execution What They Are Looking For • Experience managing Amazon accounts, either agency or brand side, • Strong understanding of Seller Central or Vendor Central, • Confident working with data and translating it into clear actions, • Commercial mindset with a focus on revenue and performance, • Ability to manage multiple priorities in a fast paced environment, • Strong communication skills and the ability to build relationships Nice to Have • Experience with Amazon Advertising or broader paid media, • Exposure to other marketplaces, • Additional European language Package • Flexible working with a Work from Anywhere policy, • Performance based bonus, • Private healthcare

Ariane London is recruiting a Store Manager to lead the opening of Figaret Paris’ first London boutique. Founded in 1968, Figaret embodies the art of shirtmaking, elevating it to an icon of the wardrobe while combining classic heritage with contemporary vitality. The brand offers a complete range of shirts for men and women, designed to accompany every moment of life, as well as ready-to-wear pieces and accessories created to form timeless silhouettes. With a strong network of boutiques and department stores in France, Figaret is also present in Belgium and Switzerland and operates an international e-commerce website. Figaret Paris is experiencing strong growth, supported by the investment fund Experienced Capital (Oh My Cream, Dynamo, etc.). Your role · Recruit, train and lead a high-performing sales team · Drive sales, KPIs and customer loyalty · Ensure smooth daily operations and services · Implement visual merchandising and brand standards · Act as a key link with head office in Paris Your profile · Successful experience as a Store Manager in premium fashion retail · Strong leadership and commercial skills · Passion for customer experience · French is a plus · Store opening experience appreciated 📍 Location: Central London 💼 Contract: Full time 💰 Package: Competitive salary, commission, benefits 👉 Ready to be part of Figaret’s international growth? Apply now

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

Company Description Millie Savage Jewellery Pty Ltd, a Melbourne-based jeweler, specialises in creating unique, handcrafted pieces that celebrate the natural beauty of precious and semi-precious stones. Founded in a garden shed, Millie Savage's journey has grown into a collaborative effort with a talented team operating in studios located in Melbourne and Bali. Renowned for her affinity with Australian opals and a variety of stones, Millie combines artistic flair and technical expertise to create lasting treasures. With a commitment to high-quality, ethically sourced materials, Millie’s jewelry is a testament to her passion for the craft. Customers can explore her distinctive designs at the flagship Fitzroy store or at boutiques in London and New York. Role Description This is a casual on-site role located in our London boutique for a Luxury Sales Assistant at Millie Savage Jewellery Pty Ltd. The role involves providing exceptional customer service, supporting clients throughout their purchasing journey, and building strong customer relationships. The Luxury Sales Assistant will handle daily sales operations, manage the organisation of inventory, maintain the display and atmosphere of the store, and ensure seamless communication with the team. Additionally, the ideal candidate will foster a warm and inviting retail experience, reflecting the company’s brand ethos. Qualifications • Strong interpersonal skills and a customer-focused attitude, • Excellence in customer service and effective communication skills, • Proven sales abilities and experience in driving results, • Effective organizational and multitasking skills, • A passion for fine jewelry and an understanding of luxury retail practices, • Positive attitude and professionalism, with the ability to work both independently and collaboratively, • Previous experience in a premium or luxury retail environment is an advantage, • Proficiency in operating retail point-of-sale systems

Ecommerce Manager Location: London (Hybrid, 4 days in the office, 1 day from home) Type: Full-time, Permanent We’re partnered with a purpose-led consumer brand in the food & beverage industry, who are looking to hire an E-Commerce Manager to take ownership of their digital performance across Amazon and DTC. This is a business with strong retail foundations and a growing online presence. With continued investment into digital channels, this role will play a key part in shaping the next phase of growth - driving performance, improving the customer journey, and unlocking new revenue opportunities. You’ll be joining at a point where there is real momentum, with scope to build, test, and optimise. It’s a hands-on role suited to someone who enjoys both strategy and execution. The Role You will manage and optimise the e-commerce experience across Amazon and the brand’s website, with a focus on driving revenue, improving conversion, and supporting customer retention. Key responsibilities include: • Driving growth on Amazon - managing day-to-day performance across listings, optimising for SEO, monitoring sales performance, and overseeing advertising campaigns, • Managing and improving the DTC website (Shopify or similar), with a focus on UX, CRO (conversion rate optimisation), and overall site performance, • Coordinating product launches, promotions, and on-site merchandising to support trading activity and customer journeys, • Developing and executing trading plans to maximise online sales, increase revenue, and support customer retention across both platforms, • Ensuring product listings are fully optimised across Amazon and DTC - including descriptions, imagery, keywords, and reviews, following SEO best practice, • Monitoring performance data, including sales, customer behaviour, and competitor activity, using insights to identify trends and opportunities, • Managing and optimising paid activity to drive traffic and revenue, with a focus on maintaining efficient spend and strong ROAS, • Working closely with operations to manage stock levels, support forecasting, and minimise stockouts, • Collaborating with marketing, content, and design to deliver cohesive digital campaigns and improve the customer experience, • Monitoring customer feedback, reviews, and queries across platforms, using insights to inform improvements and maintain a high level of customer satisfaction What They’re Looking For Must have: • 3+ years’ experience in e-commerce, with hands-on exposure to Amazon and DTC channels, • Strong understanding of Amazon Seller Central, including SEO and PPC, • Experience managing or supporting e-commerce websites, with a focus on conversion and user experience, • Proven experience contributing to online revenue growth, • Commercial awareness, with an understanding of trading activity and performance drivers, • Strong analytical skills, comfortable using data to inform decisions Nice to have: • Experience within FMCG, food & drink, or a growing consumer brand, • Exposure to subscription models or repeat purchase strategies, • Familiarity with CRM and lifecycle marketing, • A natural interest in health, wellness or purpose-led brands The Opportunity This is a high-impact role within a growing business where e-commerce is a key focus. You’ll have the opportunity to shape digital performance, work closely with a collaborative team, and see the direct impact of your work on growth. It’s well suited to someone who enjoys operating in a scale-up environment - where pace is high, ownership is real, and there is room to develop. Package • £40,000-£45,000, • Performance based bonus, • Hybrid working (4 days in office, one day from home), • 25 days holiday + bank holidays, • Pension, • Product discounts, • Ongoing development opportunities

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: ___. Mirakl launched Mirakl Ads in 2022, an innovative retail media solution that empowers businesses to monetize their eCommerce web traffic across both marketplace and first party offerings while delivering more value to advertisers, marketplace sellers and publishers. Mirakl Ads is a unique collection of tools that sets it apart from other platforms. By leveraging Mirakl's knowledge in eCommerce best practices, product data management, and conversion optimization, we have developed a purpose-built Retail Media solution that maximises sales and enhances profitability through digital advertising expenditure. To support the rapid adoption of Mirakl Ads, and take an active part in our growth, Mirakl is seeking a Senior Account Executive with expertise in Retail Media. Your Impact: In the role of Senior Account Executive, you will play a key part in growing our EMEA business, with a focus on selling the Mirakl Ads solution. This position is perfect for those with significant sales or closing experience, particularly in the retail media sector. We are seeking a self-driven individual who can rapidly develop a pipeline and effectively handle both existing and new client relationships. If you are prepared to make a substantial impact on our team's success, we highly encourage your application. What you will do at Mirakl: Strategic & Go‑to‑Market Leadership • Develop a go‑to‑market sales strategy aligned with Quota expectations, • Lead conversations on Retail Media benefits, differentiators, and market challenges, • Engage retailers across your territory to promote and sell Mirakl Ads, • Manage the full sales cycle end‑to‑end, including technical, legal, and financial steps, • Drive revenue through new customer acquisition using a solution‑selling approach, • Build deep expertise in Mirakl’s solutions and communicate key KPIs to drive adoption, • Navigate complex organisations and build relationships with key decision‑makers, • Collaborate with internal teams to advance opportunities and ensure smooth onboarding, • Maintain accurate activity, opportunity, and account records in the CRM What Mirakl is looking for in a candidate: • Expertise in Retail Media, Marketplace SaaS Solution, • Deep understanding of Ad‑tech ecosystem (such as DSPs, Ads servers, APIs, and data‑driven advertising solutions, • Ability to prioritise pipeline and accelerated sales cycles to meet quarterly targets, • Proficiency in business sales situations requiring demonstration of ROI, • Proven work ethic with a track record of consistent over-achievement, • Experience in negotiation and influencing skills, • BA or Master degree in Business, Marketing, or Finance, • In-depth understanding of business practices and industry trends, • Another languages such as German or Dutch is a plus We keep it transparent and timely. Here’s what to expect: • Introductory call : A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role, • Business interview Meet the hiring manager to discuss your experience, problem‑solving approach and impact, • Values Interviews : Meet with team members from different functions to explore your alignment with our core values and ways of working, • Final decision & offer : We consolidate feedback quickly and aim to share decisions without delay. If successful, we’ll walk you through the offer details, benefits, and next steps Benefits at Mirakl : • Public Transport Pass: 50% reimbursement on your monthly public transport subscription, • Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan, • Meal Allowance: Mirakl provide a monthly meal allowance, • Hybrid Setup: 3 days in-office & 2 days remote, • Pension & Life Insurance: Mirakl contributes monthly to your pension and covers 100% of life insurance premiums., • ClassPass forfait: Enjoy access to 40,000+ gyms and wellness studios worldwide with a no-commitment ClassPass membership

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Senior Sales Associate We are looking for a confident, commercially minded Senior Sales Associate to join a vibrant boutique team in central London. This is a fashion-led luxury lifestyle brand known for its colourful resortwear, premium swimwear and holiday-inspired collections, bringing a fresh and distinctive energy to the customer experience. In this role, you will be responsible for delivering exceptional client service, building strong relationships with both new and existing customers, and driving sales through expert product knowledge, styling and clienteling. You will support the wider team in creating an engaging and upbeat store environment, while maintaining the high standards expected of a premium luxury brand. Key responsibilities: • Deliver outstanding one-to-one customer service., • Build and maintain a strong client book through proactive clienteling., • Drive sales through styling, cross-selling and upselling., • Support daily store operations and uphold brand standards., • Work collaboratively with the team to achieve store targets., • Maintain excellent product knowledge across swimwear, resortwear and accessories. About you: • Experienced in premium or luxury retail., • A strong communicator with a natural ability to build rapport., • Commercially aware, proactive and target-driven., • Passionate about styling, client experience and brand storytelling., • Positive, energetic and confident working in a fast-paced boutique environment.

We are looking for an experienced and hands-on Store Manager to lead our premium retail and café concept store in Westfield. This role requires a strong leader who can manage both retail sales and café operations, deliver an excellent customer experience, and drive store performance. What we offer: • Competitive salary (£35,000 – £45,000 depending on experience), • Performance-based bonus, • Staff discount, • Career growth opportunity within a growing brand Key responsibilities: • Manage day-to-day store and café operations, • Lead, train, and motivate the team, • Drive sales and meet targets, • Ensure high standards in customer service and store presentation, • Oversee stock control and ordering, • Maintain hygiene, food safety, and compliance standards, • Handle scheduling, staffing, and reporting You are: • Experienced in retail and/or café management, • Strong leader with a hands-on approach, • Sales-driven and commercially aware, • Organised and reliable, • Able to work in a fast-paced environment

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. Overview B Kitchen is a fast-growing food retail business operating salad bars, fresh juice machines and hot counters within Tesco stores. With 23 stores currently trading and 20 new locations launching this year, we are looking for a strong Multi-Site Manager to lead performance across 5 London locations. This is a hands-on leadership role for someone who thrives in fast-paced food retail, understands multi-site operations, and can drive both standards and sales. The successful candidate must be happy to get hands on with supporting the team in daily operations where needed. All our products are sold through the Tesco till system so your main responsibility is to support and manage our kitchen teams, Key Responsibilities • Full operational responsibility for 5 London stores, • Drive sales, labour control and profitability across your region, • Lead, coach and develop Store Managers and Supervisors, • First point of cover if a store needs support, • Ensure high standards in food safety, compliance and brand execution, • Deliver strong customer experience within the Tesco environment, • Monitor KPIs including sales, waste, labour and like-for-like growth, • Support recruitment, onboarding and performance management, • Implement in-store campaigns, promotions and meal deal initiatives, • Work closely with the Commercial and Senior Leadership teams, • Be present in stores regularly — leading from the front Skills & Experience • Proven experience in multi-site food retail or food-to-go, • Strong leadership and people development skills, • Commercially aware with the ability to drive performance through KPIs, • Organised, hands-on and comfortable working in-store, • Experience operating within a grocery retail environment (desirable), • Flexible and available to work Monday to Sunday as required Why Join Us? • Join during an exciting growth and expansion phase, • Real autonomy and ownership of your region, • Opportunity to progress within a scaling business, • Be part of a business where standards, pace and accountability matter

Say hello to the ecommerce OS. Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. Your Role We're looking for an experienced Strategic Account Executive to own Swap's most complex, highest-value opportunities. You'll run multi-threaded sales cycles into enterprise e-commerce brands and global retailers, engaging C-suite and VP-level stakeholders across commercial, operations, finance, and technology functions. This is not a velocity role - you'll be trusted with a concentrated book of named strategic accounts where deal sizes, stakeholder complexity, and commercial nuance demand a consultative, operator-minded approach. You'll partner closely with executive leadership, product, marketing, and customer success to shape bespoke commercial narratives, navigate procurement and legal, and land logo-defining wins that shape Swap's enterprise trajectory. This is a hybrid role based in New York, with three in-office days per week. Key Responsibilities • Own a named list of strategic enterprise accounts end-to-end, from account planning through to close and expansion, • Lead executive-level discovery with CFOs, COOs, CTOs, and Chief Digital Officers to uncover strategic pain and quantify commercial impact, • Build and execute multi-threaded account strategies across complex buying committees, often spanning multiple geographies and business units, • Craft tailored commercial narratives around Swap's cross-border, tax, returns, demand planning, and agentic storefront capabilities - tying them to board-level priorities, • Navigate sophisticated procurement, legal, security, and finance processes to structure and close six- and seven-figure ARR deals, • Partner with product and executive leadership to shape deal structures, custom commercials, and strategic partnerships, • Forecast with precision and maintain rigorous pipeline hygiene in HubSpot, Gong, and LinkedIn Sales Navigator, • Act as a trusted advisor to prospects, and as a voice-of-the-market internally to product and GTM leadership Qualifications • 7+ years closing complex SaaS deals, with a demonstrable track record in enterprise or strategic segments, • Proven history of consistently exceeding quota on six- and seven-figure ARR deals with 6-12+ month sales cycles, • Experience selling into enterprise e-commerce, retail, or consumer brands - ideally across commerce infrastructure, payments, logistics, or operations software, • Executive presence and the credibility to hold strategic conversations with C-suite and VP-level buyers, • Mastery of a modern enterprise sales methodology (MEDDPICC, Command of the Message, Challenger etc), • Deep understanding of the e-commerce ecosystem, tech stack integrations, and the commercial levers that matter to global brands, • Experience navigating procurement, legal, and security reviews at large organisations Who You Are • Strategic and commercially sharp - you think like an operator, not just a seller, • A confident, credible communicator who can move fluidly from boardroom to product deep-dive, • Highly organised and disciplined in managing long, complex cycles across multiple stakeholders, • Intellectually curious about commerce, AI, and how global brands actually run, • Ambitious and competitive, but measured - you play the long game on accounts that matter, • Collaborative by default, knowing strategic deals are won as a team Benefits • Competitive base salary with uncapped commission structure, • Meaningful stock options in a high-growth startup, • Competitive PTO with public holidays additional, • Private Health, • Pension, • Wellness benefits, • Breakfast Mondays Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.