Sales Associate (Part-Time)
14 days ago
Birmingham
Within this busy role you will be responsible for one of our busiest locations driving our sales and KPIs via a high performing team. You will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for product and for delivering a world class client experience. You will coach and develop our team to excellence. You will ensure brand standards are delivered and ensure all operational tasks are completed. • Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise, • Confident making recommendations to achieve sales and targets, • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs, • Passionate about the industry and trends, • Self-driven to develop and maintain your own product knowledge of all products using brand and store product information education materials and attending training as required, • Pro-actively engage with clients to develop customer loyalty, • Contact clients with information on new ranges products and instore events, • Own the planning and delivery of in-store events in conjunction with the store and brands, • Maintain high standards of visual presentation in stores, • Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times, • Support with stock counts and other operational duties, • Be a Brand Expert through positive promotion of product and company image at all times, • Lead by example to support and coach the sales team, • Support the store management team, • Develop strong relationships with brand representatives, • Perform as a team player participating in all activities to contribute to the store objectives, • Ensure compliance with all policies and procedures, • Champion our company culture and values Qualifications : All applicants must be able to demonstrate the ability to provide inspirational authentic and personalised customer service Ability to work retail hours including days nights weekends and special events in a fast-paced work environment • Experience leading a team in a retail environment, • Background in luxury retail or tailoring is preferred, • Positive and motivational mindset competent in driving team performance, • A team player able to identify talent within the wider team and coach and develop individuals, • Great communication skills, • Resilient and resourceful Additional Information : • Competitive Hourly Wage, • Commission led bonuses across a wide range of products, • Monthly Group Rewards and Recognition, • Long Service awards, • Join the Fearless1000 Incentive Scheme watch ___, • Join the Fearless1000 Incentive Scheme watch Within this busy role you will be responsible for one of our busiest locations driving our sales and KPIs via a high performing team. You will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for product and for delivering a world class client experience. You will coach and develop our team to excellence. You will ensure brand standards are delivered and ensure all operational tasks are completed. • Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise, • Confident making recommendations to achieve sales and targets, • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs, • Passionate about the industry and trends, • Self-driven to develop and maintain your own product knowledge of all products using brand and store product information education materials and attending training as required, • Pro-actively engage with clients to develop customer loyalty, • Contact clients with information on new ranges products and instore events, • Own the planning and delivery of in-store events in conjunction with the store and brands, • Maintain high standards of visual presentation in stores, • Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times, • Support with stock counts and other operational duties, • Be a Brand Expert through positive promotion of product and company image at all times, • Lead by example to support and coach the sales team, • Support the store management team, • Develop strong relationships with brand representatives, • Perform as a team player participating in all activities to contribute to the store objectives, • Ensure compliance with all policies and procedures, • Champion our company culture and values Qualifications : All applicants must be able to demonstrate the ability to provide inspirational authentic and personalised customer service Ability to work retail hours including days nights weekends and special events in a fast-paced work environment • Experience leading a team in a retail environment, • Background in luxury retail or tailoring is preferred, • Positive and motivational mindset competent in driving team performance, • A team player able to identify talent within the wider team and coach and develop individuals, • Great communication skills, • Resilient and resourceful Additional Information : • Competitive Hourly Wage, • Commission led bonuses across a wide range of products, • Monthly Group Rewards and Recognition, • Long Service awards, • Join the Fearless1000 Incentive Scheme watch