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The Senior Director, SID is responsible for the development of strategy and operational delivery for the assigned portfolio in the international (INT) region, with indirect responsibility for regional sales/market share performance for the relevant portfolio/brand(s). The incumbent is responsible for setting the strategic direction for the inline SID CSL brands, along with future product launches (once assets are in the L-36-month time horizon), ensuring that there is a fit for purpose go-to-market strategy for the international region. The role holder provides strong and collaborative leadership for the relevant International Brand Team (IBT) and Therapy Area Team (TAT), co-creating pan-regional integrated marketing playbooks, programmes and tactics, for localisation and implementation across the affiliate network, to enable and drive brand performance. The initial focus for the position holder will be to develop and launch fit for purpose marketing playbooks for the key ‘power brands’ in SID. In addition, establishing the tone and expectation for the 3M partnership within SID across the markets of International will be first order priority. The role reports to the Executive Director, IG Portfolio Lead, Commercial Operations International. Leadership • Provide strong strategic and operational marketing expertise and guidance for SID and market brand leads within International Region impacting directly the marketing functional results within the Region given the position holder directs the execution of the SID marketing strategy, • Ability to lead, manage, and motivate cross-functional matrix teams across international markets; fostering a culture of continuous development and improvement within the marketing community, • Provide brand leadership for 3M partnership and embed integrative ways of working that enables the business to benefit from cross-functional thinking and alignment as a constant, • Leads the execution of the 3M operational brand plan across the international region, influencing business decisions of General Managers, which makes the position holder responsible for the SID budget & P&L, • Owns and drives the operational brand planning process for portfolio, • Co-responsible to build talent and succession pipeline for above-market Marketing positions Strategic thinking • Ability to generate and leverage insights to solve complex problems and to translate into action that helps course correct portfolio/brand performance where needed, • Ability to launch and build new brands and adept in managing brands through their lifecycle at an above-market and in-market level, • Provide strategic thought partnership to the ED IG Portfolio Lead and to the Head of International Marketing for SID growth potential realisation Execution • Develop aligned customer focused brand plans and enable consistent and disciplined implementation across the international region, • Implement performance tracking and management system for SID brands, • Proven experience in driving operational delivery within the context of marketing in an international operating environment, • Build region-wide confidence in portfolio/brand strategies and plans, and establish a culture of good practice sharing, • Establish strong relationships with key external stakeholders (e.g., physicians, patient associations, and professional/medical associations and societies) Position Qualifications and Experience Requirements • Education: Graduate degree or equivalent required. Postgraduate qualification preferred., • 12+ years of relevant commercial experience in international biopharmaceuticals, including extensive strategic and operational marketing, • Possesses strong commercial acumen, and the ability to manage multiple priorities, processes, timelines, and expectations across diverse stakeholder groups, • Experience in leading strategic processes for portfolio and brand development, including investment and resource allocation, • Experience leading global marketing initiatives and managing diverse, multicultural matrix teams, • Experience in P&L management & ideally as a General Manager requested to realise the value of expected portfolio and brand growth, • Demonstrated ability to lead, influence and inspire cross-functional matrix teams, driving collaboration, innovation and results at a global, region and local level, • Proficiency in CRM systems and tools, with a focus on leveraging data-driven insights to drive customer engagement and retention, • Strong strategic and analytical capabilities, with the ability to translate market insights into actionable marketing strategies and tactics, • Excellent project management skills, with a track record of successfully managing complex, multi-stakeholder projects from inception to implementation, • An excellent command of the English language (spoken and written) is required CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ___ and CSL Plasma at ___. Our Benefits For more information on CSL benefits visit ___. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ___.

Job Title: Sales Account Manager（Mandarin Speaking） Industry: Security and Surveillance Job Type: Full time Location: Maidenhead Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers. With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. Main Responsibilities: • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;, • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；, • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；, • Analyse sales figures, and assist the marketing department；, • Maintain a long-term relationship with existing channel customers and recruit additional channel partners；, • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;, • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;, • Assist in the overall growth of the Dahua brand within the UK and Ireland market. Key Attributes: • Prior experience in a sales role or account manager role will be advantageous, • Previous experience with distributors will be advantageous, • Good customer service skills and communication skills, • Good at handling pressures, • The ability to learn new technologies fast, • A positive attitude, • Initiative, honesty and integrity Required Skills and Qualifications • Strong knowledge of MS office applications and CRM/Salesforce systems., • Eligible to work in the UK, • Full clean driver’s license

We’re En Route. We’re a welcoming, down-to-earth team that believes great commercial relationships are built on trust, insight and collaboration - not quick wins. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate worldwide as part of dnata, one of the world’s largest combined air services providers. With over 20 years as a trusted global food solutions partner, and offices across the UK, USA, Australia and UAE, En Route continues to grow. Are you ready to be part of our story? The Role: We’re looking for a strategic, commercially minded Senior Account Manager who knows how to build long-term value - and who brings a structured methodology to how they build relationships and sell. As a Senior Account Manager, you’ll take full ownership of sales and profit delivery across a European region, developing and executing strategic, insight‑led account plans that drive sustainable growth. This role is suited to someone who: • Sells through strategy, insight and influence, • Builds partnerships at board level, • Uses Miller Heiman methodologies to navigate complex buying groups, • Thinks creatively about customer challenges, range development and commercial solutions You’ll work closely with Commercial, NPD, Creative, Marketing and Operations teams to bring customer strategies to life and may also have responsibility for leading and developing account managers. What You’ll Be Doing: • Own and deliver regional sales, margin and P&L performance, • Lead complex negotiations with key customers and prospects across the UK & EU, • Develop strategic growth plans for priority accounts using Miller Heiman principles, • Build deep partnerships with senior stakeholders up to board level, • Identify and convert new net sales opportunities, not just incremental volume, • Lead quarterly business reviews and long‑term growth planning sessions, • Drive tender activity (RFI/RFP/RFQ) and major commercial initiatives, • Work with Creative, NPD and Commercial teams to develop differentiated solutions, • Analyse market activity, competitor trends and customer data to shape strategy, • Ensure pricing, business cases and investments align with company frameworks, • Oversee seamless project delivery from concept through to operation, • Inspire, coach and role-model best practice for the wider account team, • Maintain accurate CRM data and deliver high-quality commercial reporting What We’re Looking For: Essential • Proven experience in strategic sales, senior account management or business development, • Miller Heiman sales methodology experience (essential), • Strong background in airline catering, food, logistics or complex B2B environments, • Demonstrated ability to sell solutions, not transactions, • Exceptional negotiation and influencing skills, • Commercially astute, numerate and confident owning P&L performance, • Experience engaging senior decision-makers and board-level stakeholders, • Fluency in English plus one European language, • Right to live and work in the UK Desirable • Experience managing or mentoring account managers, • Strong understanding of airline, passenger services or regional catering markets, • Track record of winning and growing multi‑country or strategic accounts We are committed to creating an inclusive, equitable, and diverse workplace where everyone feels valued and empowered to contribute their best. We welcome applications from people of all backgrounds, identities, and experiences, and we are dedicated to ensuring a fair and accessible recruitment process for all candidates. If you require any adjustments or support during the application or interview stages, please let us know – we’re here to help! Regrettably, due to the high volume of applications we receive, we are unable to respond individually to every candidate. If you have not heard from us within 10 working days of submitting your application, unfortunately you have not been successful on this occasion. We take your privacy seriously. Any personal data you share with us during the application process will be handled in accordance with applicable data protection laws and used solely for recruitment purposes. Your information will be stored securely and retained only for as long as necessary.

Job Title: Account Manager(Mandarin Speaking) Industry: Security and Surveillance Job Type: Full time Location: on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers. With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. Main Responsibilities: • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;, • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；, • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；, • Analyse sales figures, and assist the marketing department；, • Maintain a long-term relationship with existing channel customers and recruit additional channel partners；, • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;, • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;, • Assist in the overall growth of the Dahua brand within the UK and Ireland market. Key Attributes: • Prior experience in a sales role or account manager role will be advantageous, • Previous experience with distributors will be advantageous, • Good customer service skills and communication skills, • Good at handling pressures, • The ability to learn new technologies fast, • A positive attitude, • Initiative, honesty and integrity Required Skills and Qualifications • Strong knowledge of MS office applications and CRM/Salesforce systems., • Eligible to work in the UK, • Full clean driver’s license

Integrated Business Planning Manager / IBP Lead - FMCG Location: Maidenhead – Hybrid working (3 days per week in the office) Salary: £60,000 to £65,000 per annum dependent on experience • Bonus, Pension, Healthcare, Holiday & More Drive alignment and decisions across Sales, Marketing, and Supply Chain! As IBP Lead, you’ll own the end-to-end planning process, turning demand insights into actionable plans that balance supply, cost, and service. You’ll ensure the right products reach customers at the right time while supporting business goals and financial targets—bridging strategy and execution across the organization. Lead the process. Influence the business. Deliver results. Key Responsibilities: • Lead the monthly and weekly IBP cycle and review meetings; represent the local Demand Planning voice, • Consolidate and explain IBP volumes, key drivers, and gaps vs AOP and prior cycles to senior leadership, • Analyse volume trends to identify risks and opportunities, proposing data-driven actions and scenarios, • Partner with Sales and Marketing to challenge assumptions and improve forecast accuracy, service, and stock levels, • Anticipate demand surges and capacity constraints 3–18 months ahead through advanced analysis and scenario planning, • Drive adoption of IBP standards and share best practices across global and local teams, • Lead local implementation of global improvement initiatives, including AI forecasting and next-generation planning tools, • Support the SCOS programme and actively engage the Demand Planning team in continuous improvement, • Lead portfolio analysis with Sales, Marketing, and Finance to optimise SKU performance and follow up through S&OP Requirements: • Minimum 5 years’ experience in Supply Chain or Operations, ideally within an FMCG environment, • Proven leadership experience, including successfully managing teams, projects, and complex issues, • Previous experience leading Supply Chain or Operations teams within FMCG, • Strong knowledge and hands-on experience with SAP APO or equivalent ERP/planning systems; OMP knowledge is a plus, • Strong analytical skills with the ability to break down and solve complex problems, • Excellent influencing and negotiation skills, with a collaborative, win-win mindset People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings.

Customer Experience Manager • Basic Salary £45,000, • 34 Days Holiday (Inclusive of Public Holidays), • Pension, • Healthcare Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Responsibilities include: • Ensuring that every customer interaction reflects the commitment to service excellence, • Driving exceptional customer satisfaction and loyalty, • Managing customer complaints To be considered for this role you should be able to demonstrate: • Degree in Business, Marketing, Data Analytics or similar, • Experience in customer experience management, service operations or similar, • Strong analytical skills with proficiency in data visualisation tools

Job Title: Sales Account Manager（Mandarin Speaking）Industry: Security and SurveillanceJob Type: Full timeLocation: MaidenheadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc.Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others.Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years.Job DescriptionThe Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.Main Responsibilities:Manage Dahuas current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；Identify channel customer needs and requirements, and analyse customers reactions to all aspects of the product, price, post-sales service, etc；Analyse sales figures, and assist the marketing department；Maintain a long-term relationship with existing channel customers and recruit additional channel partners；Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;Assist in the overall growth of the Dahua brand within the UK and Ireland market.Key Attributes:Prior experience in a sales role or account manager role will be advantageousPrevious experience with distributors will be advantageousGood customer service skills and communication skillsGood at handling pressuresThe ability to learn new technologies fastA positive attitudeInitiative, honesty and integrityRequired Skills and QualificationsStrong knowledge of MS office applications and CRM/Salesforce systems.Eligible to work in the UKFull clean driver’s license

An exciting opportunity has arisen with a growing, privately owned flavour house at the forefront of innovation in the health and wellness space. Following significant business growth, they are seeking a commercially driven and strategic Business Development Manager to lead and expand their Health & Wellness category. This is a pivotal role focused on driving revenue, increasing market share, and building long-term partnerships across a dynamic and fast-evolving sector. This position will have hybrid working so location is flexible within the UK, with some home working and travel to customer sites in the UK and occasional travel within Europe. The Role As Business Development Manager, you will take ownership of the Health & Wellness category for flavours, identifying new opportunities and leading strategic growth initiatives across key markets. You will: Identify and win new business for our flavours across sports nutrition, protein powders, functional and sports drinks, hydration sachets and more. • Develop and execute a clear commercial strategy aligned with ambitious growth targets, • Build, manage, and grow relationships with key clients and partners, • Lead and expand the health & wellness team, fostering a high-performance culture, • Collaborate cross-functionally with R&D, marketing, and operations to drive innovation and market success About You You are a results-driven commercial professional with a strong background in B2B sales and a passion for the health and wellness sector. You will bring: • Proven success in a senior sales or business development role, • Experience within health & wellness, sports nutrition, food ingredients, or flavours, • A strong track record of delivering revenue growth and market expansion, • Excellent negotiation, communication, and stakeholder management skills, • Strategic thinking with a highly commercial mindset, • The ability to thrive in a fast-paced, entrepreneurial environment Desirable Experience • Experience working with flavour houses or functional ingredients, • An established network within the health & wellness industry, • Exposure to international markets

Varang Healthcare is looking for an experiened registered manager providing care in the Local Community to Elderly and Vulnerable people . A successful candidate is responsible to manage and grow an effective and efficient home care service within the geographic region, through a team of suitable, qualified, and supported staff, to the economic benefit of our client . Key responsibilities * CQC Registered Manager for the branch . * To ensure the provision of high-quality care services to vulnerable people living in their own home * To manage and deploy teams of Care Workers who provide care and support to vulnerable adults * To ensure consistent application of the company’s policies, procedures, and approved practice and to promote the aims of our client . * To participate in and contribute to the strategic management of our client. * To ensure all statutory obligations are fully met * To meet and exceed all financial/growth targets Specific responsibilities -To ensure supervision and appraisal policy is implemented for all staff including supervision and appraisal. -To ensure that scheduling is carried out efficiently enabling Care Staff to spend the allocated care time with each service user. -To ensure that Care Staff follow the agreed care and service user plans with reference to visit length, and work in a manner which meets or exceeds the CQC Fundamental Standards. -To ensure that appropriate records are kept within the Service Users home. -To ensure that all visits, including times are confirmed by timesheets signed by the service user and Care Worker (except for service users notified as unable to sign). -To ensure that sufficient staff are recruited to fulfil the needs of service users. -To liaise with all office staff to plan marketing activity and spend and make recommendations to the Operations Director. -To ensure that the Company recruitment procedure is adhered to. -To ensure that all care staff successfully undergoes all training required to meet the CQC Fundamental Standards, and completion of the Care Certificate prior to probation signoff. -To ensure that all staff are capable and confident to carry out their roles by identifying development and training needs. To source and recommend training programmes to meet these needs. To participate in the provision of such training. -To ensure that appropriate records are kept relating to recruitment, training, and supervision. -To ensure accurate records of sickness, holiday and other absence are maintained for all staff. -To ensure that all service users undergo suitable initial assessments including care needs assessment and health and safety risk assessments as required under the CQC Fundamental Standards. -To ensure that appropriate records of assessments are maintained and that actions required mitigating risk are carried out. -To be responsible for the Health and Safety of staff and service users by ensuring that any company Health and Safety policies and procedures are always applied, ensuring a safe working environment. -To ensure that service users and their informal carers are consulted during care planning and throughout service provision. -To ensure that service user reviews are carried out and recorded in line with the requirements of the CQC Fundamental Standards and the Local Authority. -To ensure the effective management of complaints, compliments, and comments, including remedial action and record keeping. -To ensure that confidentially is always maintained by all staff. -To ensure that the requirements of the Data Protection Act (and any subsequent revisions of the Act) are met in full especially in relation to service user and Care Worker records. -To ensure accurate and timely payroll and invoicing. -To ensure that payments due against invoices are received promptly. -To ensure that monies due to be recovered from Care Workers are collected in a timely manner. -To build and maintain harmonious working relationships with Local Authority representatives. -To attend and participate in Local Authority meetings as appropriate. -To manage the budget for the office and operate as a profit centre. -To be aware of Key Performance Indicators and to accurately report statistics daily/weekly/by period to the Operations Director. -To ensure effective and timely communication within the office, with field staff, with users, purchasers, and other stakeholders. -To ensure that Company policies and procedures relating to equal opportunities and anti-discriminatory practice are always applied in the management and delivery of the service. -To provide on call and care services where required to ensure the safe and efficient output of the business. -Such other duties as appropriate to the grade and nature of the position as may be reasonably delegated by Operations Director. This is an exciting time to join a developing care provider. The role of Registered Manager is offering £40,000 - £45,000 with an excellent benefits and achievable bonus package. Salary range is dependent on candidate experience. If you are interested in applying for this role please click apply now

The Tours Manager is responsible for the commercial performance, operational delivery and strategic development of Eton Colleges visitor tours programme and associated retail activity. This is a revenue-generating leadership role focused on growing a premium visitor offer aligned with the Eton brand, driving visitor numbers and yield, and delivering an exceptional, consistently high-quality customer experience. The role combines strong operational leadership with commercial acumen, marketing collaboration and retail management. The postholder will set and enforce customer service and performance standards, lead a flexible casual workforce, manage ticketing systems and supplier relationships, and identify opportunities to expand and enhance the visitor proposition. The role plays a key part in establishing a redefined visitor offer, shaping new visitor products and ensuring successful launch and ongoing commercial success. Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Benefits Eton College offers a wide range of benefits, includingan 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme,a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the Colleges sport and leisure facilities and discounts at local retailers and businesses. Main Duties Commercial performance and growth Own the commercial performance of tours and associated retail, driving revenue, profitability and visitor growth; Identify and seize opportunities to develop new tours, experiences and commercial products; Contribute to pricing strategies, revenue targets and growth planning; Monitor sales, conversion, visitor trends and commercial KPIs, acting to optimise performance; Support the development of premium visitor experiences aligned with Etons brand and audience; Visitor operations and experience leadership Lead the day-to-day delivery of tours to a consistently high operational and presentation standard; Establish and uphold clear customer service, presentation and behavioural standards across all visitor-facing activity; Set operational KPIs and performance expectations for staff and monitor delivery against them; Act as senior operational lead during visitor activity, managing logistics and resolving issues; Maintain and evolve operating procedures, risk assessments and health and safety standards; Coordinate with internal stakeholders to ensure smooth operational planning and safeguarding compliance; Retail management and commercial merchandising Build the visitor retail operation, ensuring a premium retail experience aligned with brand positioning Drive retail revenue through effective merchandising, product selection and staff training; Work with the Commercial team on product development, seasonal ranges and premium gifting opportunities; Oversee stock management, pricing, cash handling and retail reporting; Identify opportunities to improve average transaction value and visitor spend; Marketing, promotion and audience development Partner with marketing colleagues to promote tours, special experiences and retail initiatives; Provide operational insight and content support for campaigns and promotional activity; Identify audience development opportunities, partnerships and targeted promotional initiatives; Monitor market trends and visitor feedback to inform future product and campaign development; Ensure visitor communications and booking journeys reflect a premium, well-managed experience; Ticketing systems and supplier management Manage relationships with ticketing software providers and booking platforms; Oversee ticketing operations including online sales, group bookings and visitor communications; Produce accurate operational and commercial reporting; Contribute to system improvements and future ticketing developments; Team leadership and people management Recruit, train and lead a high-performing team of casual and part-time staff; Create structured training programmes focused on customer experience, sales awareness and brand presentation; Set performance expectations and provide regular coaching and feedback; Build a professional, engaged and commercially aware team culture; Ensure appropriate staffing levels aligned to demand and revenue opportunities; Commercial development and new visitor offer Play a central operational role in launching new visitor experiences and commercial initiatives; Support pilot programmes, new formats and enhanced tour concepts; Contribute to continuous improvement and innovation within the visitor proposition; General Represent Eton College with professionalism and discretion at all times; Ensure compliance with safeguarding, security and health and safety requirements; Undertake other duties consistent with the seniority and commercial nature of the role; Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as regulated activity; Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood; Understand and comply with procedures and legislation relating to confidentiality; Display a commitment to and promotion of equality, diversity and inclusion. The Ideal Candidate To be successful in this role, you will need: Essential experience, skills and attributes Experience working within a visitor attraction, heritage site, cultural institution or comparable commercial visitor environment; Strong operational leadership experience in a visitor-facing setting; Proven experience managing a front-line service; Experience working with ticketing or booking software suppliers; Demonstrable success maintaining high customer service standards; Experience contributing to commercial performance, revenue generation or visitor growth; Strong commercial mindset with an understanding of revenue drivers and visitor behaviour; Ability to set and enforce service and performance standards; Confident operational leader with excellent organisational skills; Strong stakeholder and relationship management capability; High personal presentation and attention to detail; Excellent communication and team leadership skills; Ability to remain calm and decisive in a live operational environment. Desirable experience Experience launching or significantly developing a new visitor attraction, experience or public programme; Retail or merchandising experience within a visitor attraction or premium retail setting; Experience contributing to marketing or promotional campaigns. You may enjoy this role if: You are commercially driven and result orientated; You are confident, proactive and enjoy working autonomously; Youre a great communicator and you enjoy engaging with a variety of different people; You can be sensitive to operating within a school environment with multiple stakeholders. Working Pattern Full time, Permanent contract; 40 hours per week, 52 weeks per year; Monday Friday 9am 5pm; Due to the nature of the anticipated tours programme, regular weekend and evening work will be required, any time worked over your contracted hours would be given back as time of in lieu. About The College We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds.We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background. If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help.Should you require anyreasonable adjustmentsto be made or facilitiesprovided to enable you to apply online, please do not hesitate to contact us on so we can make adjustments accordingly. DISCLOSURE CHECKS Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online searchand, where applicable, Prohibition checks.If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as spent under the Act) must be declared, subject to the DBS filtering rules.It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College. TPBN1_UKTJ

Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks’ scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager’s absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Rich in history and charm, The Olde Bell in Hurley, Berkshire, dates back to 1135, making it one of the oldest inns in the world. This beautifully restored property combines heritage with modern comforts, featuring 48 cosy, individually styled rooms across five buildings. With a rustic yet elegant dining room, a characterful bar, and lush gardens, The Olde Bell offers a unique setting surrounded by the English countryside. Perfectly positioned near the River Thames and within easy reach of Maidenhead and Marlow, The Olde Bell is a truly distinctive property with a story to tell. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A GUEST SERVICES MANAGER AT OUR HOTEL What you'll be doing... Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring were set up for success every shift. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety. Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members WHAT WE NEED FROM YOU A natural people person whos excited to take on a leadership role, with some experience in food and beverage. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact. TPBN1_UKCT

Company Overview Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market. This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops. The Role This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership. You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes. Key Responsibilities Operations & Coordination Manage and maintain business trackers and logs (primarily in Excel) Coordinate workflows and ensure tasks are followed through to completion Support supplier onboarding and internal processes Arrange deliveries, couriers, and stock coordination (including third-party sites)Administration & Business Support Provide administrative support to the Commercial team Organise meetings, including diary management for senior leadership (including the CEO) Support travel bookings and logistics Assist with marketing materials, product samples, and campaigns Prepare presentations and documents for meetingsData & Reporting Maintain accurate data across systems (Excel, SharePoint, CRM tools) Produce trackers, reports, and logs to ensure visibility of activity Use AI tools (e.g. Copilot) to generate reports and improve efficiency Manage mail merge campaigns and data listsCustomer & Stakeholder Communication Manage shared mailboxes and respond to enquiries from customers and patients Handle incoming leads and route appropriately Liaise confidently with internal teams, suppliers, and senior stakeholdersCompliance & Process Support documentation, SOPs, and work instructions Assist with compliance tracking (training provided) Support contracts, CDAs, and pricing documentation for hospitals What We're Looking For Highly organised with strong attention to detail Confident working in a fast-paced, varied role Strong communication skills and comfortable speaking with stakeholders at all levels Proactive, able to take ownership and think independently Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint) Comfortable working with data, trackers, and reportingDesirable: Experience in a regulated or compliance-driven environment Exposure to CRM systems or data tools French language skills The Team & Environment Reporting into the Business Enablement Manager Working closely with Commercial, Marketing, and senior leadership Collaborative, cross-functional environment with lots of exposure Benefits Private Healthcare 23 days holiday + bank holidays 5% pension contribution Life insurance On-site parkingOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Allocate resources across multiple marketing teams.

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