Retail Assistant
2 months ago
London
Job Overview:
We are looking for an enthusiastic and creative Retail & Event Assistant to join our team. This role is perfect for someone with a creative eye, a passion for event setups, and an interest or experience in balloon decoration and design. As a small business, we need a hands-on team player who is ready to take on a variety of tasks, including assisting customers, creating stunning balloon displays, setting up events, merchandising the store, and managing social media content. Opportunity for a The Level 2 Customer Service Practitioner or Events assistant
Key Responsibilities: - Customer Service: Greet customers, assist with product selection, and provide personalised recommendations to meet their party needs. - Balloon Design & Decoration: Design and create custom balloon arrangements, including arches, columns, bouquets, and other decorative elements based on customer requests. Training will be provided if needed. - Event Setup: Assist in setting up decorations at customer events, ensuring that every detail aligns with the client's vision. - Hands-On Support: As a small business, you’ll be involved in various tasks, from stocking shelves to helping with in-store displays, and ensuring the shop runs smoothly. - Store Merchandising & Display: Create and maintain visually appealing product displays that attract customers and showcase our range of party supplies and decorations. - Social Media Management: Assist with creating and posting content on our social media channels, showcasing our work, promoting products, and engaging with our online community. - Inventory Management: Help maintain product displays, restock shelves, and keep the store tidy and organised. - Party Hosting: Occasionally assist with hosting in-store parties, helping to create a fun and welcoming environment for guests. - Creative Input: Collaborate with the team to develop new decoration ideas, balloon designs, and in-store displays that inspire customers. - Learning & Development: Be open to learning new skills, from advanced balloon artistry to comprehensive event styling techniques. Qualifications: - Creativity: A strong creative eye with an interest in event styling, decoration, and balloon design. - Experience: Prior experience in retail, customer service, or event setup is a plus, but enthusiasm and a willingness to learn are key. - Balloon Decoration: Experience with balloon decoration and design is preferred, but we are willing to train the right candidate. - Merchandising Skills: Experience in visual merchandising and creating attractive product displays is a plus. - Social Media Skills: Familiarity with social media platforms and content creation; experience managing a business social media account is a bonus. - Hands-On Attitude: Willingness to take on a variety of tasks in a small business environment, including physical tasks and multitasking. - ** Communication Skills**: Excellent verbal communication and customer service skills. - Physical Stamina: Ability to stand for extended periods and lift items up to 25 pounds. - Team Player: Ability to work well in a team and take initiative when needed. - ** Flexibility:** Willingness to work flexible hours, including weekends and occasional evenings. Why Join Us? - Hands-On & Professional Training: Receive personalised, hands-on and professional training in various areas such as balloon artistry, event styling, and merchandising. - ** Creative Environment:** Be part of a fun, dynamic team where your creative ideas are valued. - Diverse Experience: Every day offers new tasks, from customer service to event setup and decoration. - ** Growth & Career Advancement:** We support your professional development, with opportunities to take on more responsibility. We believe in nurturing creativity and talent, offering opportunities to develop new skills and grow within the business. - ** Employee Discounts:** Enjoy exclusive discounts on party supplies and services for your own events!
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