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Established in 2018, RCI Group brings together specialist businesses that improve people’s lives by advancing health, justice, and social care outcomes at scale. Across the Group, we combine the agility of specialist providers with the reach and stability of a national organisation, united by our values of Respect, Courage and Impact. Our services support thousands of people every year across forensic healthcare, community mental health, complex care, supported living, and justice services. This is an exciting opportunity to join a Group with real purpose, strong momentum, and significant growth potential. The Role We are recruiting a Referrals Coordinator to join our newly developed Central Sales and Marketing Team, reporting directly to the Business Development Manager. This is a key position within the Group and will act as the first point of contact for placement makers looking to refer individuals into our services. You will play a critical role in ensuring enquiries are handled professionally, efficiently, and converted into appropriate referrals. You will confidently promote the Group’s services and articulate service models, outcomes and impact, helping referral partners understand exactly how we support individuals to achieve positive, meaningful outcomes. Enquiries may come via telephone, website enquiries, brokerage portals, framework systems, and social media channels. This role is central to supporting the Group’s growth strategy by strengthening referral pathways, improving enquiry coordination, and acting as a key link between external referral sources and internal teams. Key Responsibilities Referral Generation & Lead Management • Proactively generate new referrals and leads through brokerage systems, frameworks and referral portals, • Promote the Group’s services, values and outcomes to referral partners, communicating the quality and impact of our work, • Develop and maintain strong relationships with local authorities, commissioners, social workers, placement officers and care coordinators, • Identify new referral opportunities across the Group’s services and support expansion into new commissioning areas, • Work with partner organisations, equity stakeholders and external networks to support referral generation and pipeline growth Enquiry Handling & Conversion • Act as the primary point of contact for incoming enquiries and referrals, providing a professional and positive first impression, • Clearly present service offerings, strengths and outcomes to ensure referrers understand how the Group can meet individual needs, • Track, manage and progress enquiries through to live referrals using agreed systems and processes, • Qualify referrals effectively, ensuring alignment with service capability, availability and quality standards, • Work closely with operational teams to assess suitability, capacity and readiness for placements, • Support the conversion of enquiries into confirmed placements or service starts Systems, Portals & Reporting • Monitor and manage referrals through brokerage platforms, portals and internal CRM systems, • Ensure all enquiries and referrals are accurately logged, tracked and reported, • Produce regular reports on referral volumes, conversion rates and pipeline performance, • Identify trends, gaps and opportunities to improve referral flow and conversion outcomes Internal Collaboration • Liaise closely with operations, service managers and clinical/care teams to support timely and effective referral decisions, • Coordinate responses to referral requests, ensuring clear communication and timely follow-up, • Act as a key link between external referral sources and internal delivery teams, • Support continuous improvement of referral pathways and enquiry handling processes Relationship Management & Network Engagement • Build trusted relationships with social workers, placement teams, commissioners and brokerage partners, • Act as a knowledgeable and credible ambassador for the Group, promoting the quality, impact and outcomes of services, • Attend meetings, forums and networking events to strengthen referral networks and raise awareness of the Group’s work, • Share service updates, success stories and positive outcomes with referral partners where appropriate, • Maintain up to date knowledge of commissioning priorities, funding routes and referral processes What Success Looks Like • Increased volume of high-quality enquiries and referrals, • Improved enquiry-to-referral conversion rates, • Strong and sustainable referral relationships across brokerage systems and networks, • Accurate, transparent referral tracking and reporting, • Effective collaboration between referral sources and internal operational teams Skills & Experience We’re looking for someone with experience in referral management, enquiry handling, business development, or a strong background in social care operations (for example Support Worker, Senior Support Worker, Team Leader, Care Coordinator) with a genuine interest in moving into a referrals or sales-focused role. You will ideally have: • Understanding of social care, health, or community-based services, • Ability to confidently communicate service models, outcomes, and impact, • Strong relationship-building and stakeholder engagement skills, • Ability to manage multiple enquiries, priorities and deadlines, • Confidence working with tracking systems, data and reporting tools (or willingness to learn), • A proactive, organised and process-driven approach, • Strong alignment with the Group’s mission, values and purpose Why Join Us? This is a brilliant opportunity to join RCI Group at an exciting stage of growth. You’ll play a key role in supporting service expansion, strengthening referral pathways, and ensuring more individuals can access high-quality support that changes lives. If you’re motivated by impact, enjoy building relationships, and want a role where you can combine sector knowledge with commercial growth, we’d love to hear from you.

The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. The role also supports media relations, managing the day-to-day delivery of our media agency part

Leading event organiser seeks highly commercial Events Project Manager to take ownership, identify and launch new and inspirational events across their flagship events Portfolio.

Forward Role are working with this fantastic environmental and sustainability focused agency based in the heart of the Cheshire countryside as they look to hire a Paid Media Manager for their team. You'll be responsible for planning, managing and optimising Paid Media campaigns for a range of client

Job description: PAID MEDIA Manager £40,000 - £45,000 (DOE) | Flexible Working | Independent Specialist Agency I am working with a well-established, independent specialist agency who are looking to hire a Paid Media Manager to join its growing team. Key Responsibilities Manage and del

Known for their high-tier client list and innovative approach, they are looking for a talented Social Media Manager to join their grow.

Partial hybrid working opportunities (performance-based).Supportive team environment with clear progression and develop.

Junior Account Manager - Paid Media-iGaming. The Media Image is an award-winning, independent global digital marketing agency. The Media Image is seeking a motivated.

This is an exciting opportunity for a commercial and community focused Social Media Manager to define, deliver and elevate the global social presence across both brands. Minimum of 4 years’ experience in a social media / transferable role, where you’ve had responsibility for content creation and

They’re now looking for a Social Media & Content Manager to take ownership of their organic social presence and content engine, playing a key role in scaling reach, engagement, and community. Social Media & Content Manager | £45k | Hybrid - One day a week in Buckinghamshire office. Are you a crea

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Working with some of the world’s biggest brands this SaaS platform powers their retail media and eCommerce activity across marketplaces including Amazon to Walmart and Instacart through

We are hiring an Amazon Paid Media & Conversion Manager to lead paid media strategy,. The ability to build a paid media strategy aligned to commercial objectives and the brand’s stage of growth on Amazon. Own paid media strategy across key accounts, aligned to growth, efficiency, TACoS, market sha

We are seeking a highly organised and technically skilled Media Manager to support our fast-paced Media and Broadcast team. Maintain structured and searchable media libraries across shared storage and MAM systems. Monitor and maintain media storage systems, shared servers, and backup procedures.

You’ll have ownership of every aspect of the events lifecycle, including relationship building, revenue generation and the immediate need to take on and run with a busy schedule of events. The role depends on your ability to build project plans, negotiate with third parties, engage with media part

You’ll already have experience in travel, property or luxury lifestyle PR, be confident in media relations, pitching, press trips, events, and content creation - and ideally have a passion for travel (a second language is a bonus too!).

An exciting opportunity awaits a socially native, creatively driven Social Media Manager to take ownership of the digital presence for one of the most dynamic and fast-growing brands in the fitness events space. Sitting at the intersection of fitness, sport, and live experiences, the Social Media Ma

Nexus Media Group is a B2B publishing and events business, which focuses on the health and education sectors. Our range of established media titles, expos, awards, conferences and sector-leading events provide market intelligence and business connections, underpinned by a long-standing commitment to

Ideas | People | TrustWe're BDO.An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth bu

Paid Media Manager - ManchesterMy client is looking for an experienced Paid Media Manager to join their growing digital team. Working closely with the Head of Digital Marketing, youll take ownership of planning, managing, developing, and optimising a wide range of paid media campaigns across multipl

Sales Account Manager - Advertising & MediaLocation: GlasgowSalary: £30,000 base salary + uncapped commissionContract Type: Full time, PermanentWhy choose us £30,000 base salaryUncapped commission structureOpportunity to work within a growing advertising and media businessCareer progression opport

Develop a holistic overview of WPP Media global investment targets, support WPP Media's advanced trading products, and identify holistic media value opportunities at an unprecedented scale. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their netw

A dynamic digital agency in London is looking for a talented Social Media Manager to enhance brand presence across various platforms.

This role offers an exciting opportunity for a skilled Social Media Manager to drive the digital presence of a dynamic events-focused brand. The successful candidate will be responsible for managing weekly social media activities, developing engaging content, and ensuring consistent brand messaging

Our Social Media & Community Manager will live and breathe all things social and be the driving force of AerialBuz across our social channels, branded and in-house content. Oversee social media agency review, with responsibility for ongoing agency management, third-party agencies and media channels.

A leading media agency in Greater London is seeking a Planning Manager to join their team. The ideal candidate will have extensive knowledge of the media landscape, strong problem-solving skills, and effective communication abilities. Experience with Wavemaker and industry media planning tools is pr

This is a new, strategically important role responsible for driving measurable growth through advanced SEO, LLM optimisation and AEO, and paid media across our portfolio of brands. Campaign management – Manage paid media across XTM’s portfolio of brands and products, ensuring accurate targeting

Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? We're partnering with Distinctly, an award-winning independent digital marketing agency with a 5-star Glassdoor rating, multiple Best Workplace awards (including Women, Well

Work closely with the VIP & Events manager and PR Manager, to develop a well‑rounded, impactful communications strategy for the brand. Develop captivating social media campaigns and content that create engagement with our global community and manage all social media activity day‑to‑day day bas

You’ll work closely with Senior Media Managers, Media Directors and Client Partners on onboarding new clients, building strategies, and driving measurable results. As an Integrated Media Manager, you will sit at the intersection of programmatic activation and offline media buying, ensuring seamles

A gaming competition platform is seeking a part-time Social Media and Community Manager to grow their audience and promote participation in contests. The successful candidate will manage social media channels including Facebook, Instagram, and Discord while creating engaging content.

The Social Media Manager will lead the execution of integrated social media, content, and creator campaigns across platforms including TikTok, Instagram, Facebook, YouTube, and more. You have a strong eye for creativity and detail, spotting opportunities to elevate assets and copy to deliver the hig

An independent media events business is seeking a dynamic Account Manager to drive sales for their successful exhibition portfolio. The ideal candidate will thrive in a target-driven environment, leveraging their media sales experience to develop strong client relationships and contribute to busines

Ideally a Manager (or very strong Assistant Manager) who can lead and support client engagements. My client, an award-winning and leading London based Top 25 firm, are looking to grow their Corporate Tax team within one of the firm's fastest growing sectors - CMT (Creative, Media & Technology). Crea

Experience as a media/communications professional or journalist with a proven record of securing media coverage in a variety of outlets. Give children, families and local and national partners platforms to make themselves heard by large audiences through media and social media. Media and Communicati

A leading creative agency in London is looking for an experienced Account Manager with a strong background in social media and influencer marketing. You will take ownership of a small client portfolio and ensure high-quality execution of social media strategies.

They are looking for a Technical Production Manager to take ownership of the technical delivery of events, working closely with clients and internal teams to bring productions to life from concept through to execution.

A leading recruitment firm in the United Kingdom is seeking a Growth Marketing Manager to enhance customer acquisition and channel performance. The role requires strong digital marketing experience, particularly in paid media, and a data-driven approach to decision-making.

OMD UK - Media Partnerships & Influencer Marketing Manager. We are part of the world’s largest media network, with more than 12,000 people working in over 100 countries and are currently AdWeek’s Global Media Agency of the Year. We are looking for a Media Partnerships and Influencer Marketing Ma

A rapidly expanding advertising technology organisation is transforming how brands, sellers, and agencies manage retail media across major e-commerce platforms. An innovative technology organisation is seeking a Client Success Manager to support and grow relationships with enterprise customers using

The Social Media Manager (TikTok) is responsible for creating and overseeing the implementation of the global organic social media strategy for TikTok and creating best‑in‑class, audience‑centric, innovative content that drives Space NK awareness and appeal. Social Media Manager (TikTok) | Spa

A leading media company in London is seeking an experienced Key Account Manager to join their sponsorship sales team.

Media Week's Agency of the Year 2025. The UK business is widely recognised for its innovative, data‑led and full‑funnel approach to media, making it a fast‑paced, high‑profile and rewarding client to work on. The Planning Account Manager plays a critical role in the day‑to‑day delivery o

Senior Sponsorship Sales Manager – Fully Remote. Global events business seeks highly ambitious, results driven Senior Sponsorship Sales Manager to join their team.

We are now looking for a Senior Manager - Earned Media / PR UK to take ownership of our earned media strategy in one of our most important markets. As Senior Manager Earned Media UK, you will be responsible for defining and executing our earned media strategy in the UK. Lead media relations and buil

Leading media events business seeks a highly driven, results focused Business Development Manager to join their sales team. Lipton Media is a specialist media recruitment agency based in London. The Business Development Manager role centres on selling sponsorship solutions across our client’s B2B

A leading FMCG company in Greater London seeks a Shopper Marketing Manager to lead and optimize retail media strategies.