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  • Administrator
    Administrator
    hace 5 días
    £35–£38 por hora
    Jornada completa
    Coleshill

    About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues.​, • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).​, • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.​, • Identify and develop opportunities to improve online user experience.​, • Work with eCommerce Manager to test and roll out new functionality designed to add value.​, • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.​, • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.​, • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.​, • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.​, • Manage and maintain on-site adverts.​, • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.​ What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

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  • Case Administrator
    Case Administrator
    hace 28 días
    £25000 anual
    Jornada completa
    Birmingham

    This is an important role within a growing business. You will be responsible for keeping transactions moving, liaising with clients, lenders, solicitors and other professional parties, and ensuring that everyone has the information they need to get deals completed efficiently. The business is a specialist property and business finance brokerage, arranging bespoke funding solutions for property investors, developers and businesses across the UK with a view to grow and expand. Opportunity for career progression. The Role Your day-to-day responsibilities will include: • Preparing and submitting finance applications to lenders, • Collating supporting documentation and information from clients, • Liaising with lenders throughout the application and underwriting process, • Regularly progressing live cases and identifying outstanding requirements, • Chasing clients for documents and information required by lenders, • Liaising with solicitors on both sides of a transaction to help progress matters towards completion, • Liaising with valuers, accountants and other professional advisers where required, • Keeping clients informed of progress throughout their transaction, • Monitoring lender requirements, valuations, legal work and outstanding conditions, • Maintaining accurate case records and updating our CRM system, • Ensuring important deadlines and proposed completion dates are monitored, • Assisting with the preparation of documents, correspondence and client communications, • Providing general administrative support to the Director, • Taking ownership of cases and proactively helping to resolve issues that could delay completion About You We are looking for someone who is highly organised, confident communicating with people and comfortable taking responsibility for getting things done. You should be: • Proactive rather than waiting to be asked to chase something, • Highly organised with strong attention to detail, • Confident speaking with clients, lenders and solicitors by telephone and email, • Comfortable managing several live transactions at the same time, • Persistent and comfortable chasing outstanding information, • Professional and personable when dealing with clients, • Able to prioritise tasks and recognise what needs attention urgently, • Confident using email, Microsoft Office and CRM systems, • Able to work independently as part of a small and growing business Experience within property finance, mortgages, bridging finance, development finance, conveyancing, estate agency or financial services would be particularly useful, although we would consider someone with strong administrative and case-management experience from another professional environment.

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