Human Resources Director
2 days ago
Birmingham
Job Title: Group People Director Location: UK (multi-site, travel required) Reports to: CEO / Group Managing Director Direct Reports: HR Business Partners, Talent, L&D, Recruitment, HR Ops Role Purpose To build and lead a high-performing, scalable people function that supports rapid growth across a regulated Supported Living and Children’s Services group. You will ensure the workforce strategy enables safe, compliant, and high-quality care delivery under CQC and Ofsted frameworks—without slowing down growth. This is not a “policy” role. It’s about execution, scaling teams fast, fixing workforce issues, and keeping regulators satisfied. Key Responsibilities 1. People Strategy & Growth • Design and execute a group-wide people strategy aligned to aggressive expansion plans (new homes, acquisitions, service lines)., • Lead workforce planning to ensure staffing keeps pace with occupancy and regulatory requirements., • Build scalable hiring, onboarding, and retention systems across multiple regions. 2. Recruitment & Workforce Scaling • Own end-to-end recruitment strategy for high-volume care roles and senior leadership., • Reduce time-to-hire and agency dependency., • Implement pipelines for Registered Managers, Deputy Managers, and frontline staff., • Ensure safe recruitment practices (DBS, references, right to work). 3. Compliance (CQC & Ofsted) • Ensure all HR practices meet regulatory standards and support inspection readiness., • Partner with Operations to maintain compliant staffing levels, training, and supervision., • Lead responses to workforce-related inspection findings., • Maintain audit-ready documentation across all services. 4. Employee Relations & Culture • Take control of complex ER cases (safeguarding, disciplinaries, whistleblowing)., • Drive a performance-led culture—deal with underperformance quickly., • Reduce absence, turnover, and burnout across services., • Embed values that align with quality care and accountability. 5. Learning & Development • Build training frameworks aligned with CQC/Ofsted expectations (mandatory + developmental)., • Develop leadership capability across Registered Managers and senior teams., • Implement clear progression pathways to improve retention. 6. HR Operations & Systems • Standardise HR processes across the group (contracts, policies, payroll interface)., • Implement or optimise HRIS systems for scale and reporting., • Ensure data accuracy across workforce metrics. 7. M&A and Integration • Lead people due diligence on acquisitions., • Integrate new services quickly without breaking compliance or culture., • Align terms, policies, and workforce structures post-acquisition. 8. Leadership & Influence • Act as a key member of the executive team., • Challenge operational leaders when workforce practices risk compliance or quality., • Staff turnover rate, • Time-to-hire, • Agency usage reduction, • Compliance audit scores, • Training completion rates, • Employee engagement, • Proven experience as a HR Director / People Director in a multi-site environment, • Strong background in Health & Social Care, Supported Living, or Children’s Services, • Deep understanding of CQC and/or Ofsted frameworks, • Experience scaling teams rapidly (organic growth or acquisitions), • Track record of improving retention and stabilising workforce issues, • Experience managing complex employee relations cases