Key Account Manager
11 hours ago
Bristol
Job Title: Key Account Manager – Grocery, Retail & Discounter Channel Location: Bourne End, Buckinghamshire (Office-based 3–4 days per week - can be flexible for the right candidate) Reports to: Head of Channel About the Role We’re looking for a driven, energetic, and commercially minded Key Account Manager to join our dynamic sales team, focusing on the Grocery, Retail and Discounter Channel. This is a hands-on role managing the day-to-day relationships, performance, and growth of key customers within the channel. You’ll take ownership of your accounts — managing the P&L, developing and delivering joint business plans, negotiating terms, and ensuring sales and profitability targets are met or exceeded. We’re looking for someone who’s hungry to grow, both personally and professionally - a self-starter who brings ideas and initiatives to the table, rather than waiting for instruction. You’ll also play a key supporting role within the broader sales team, helping to execute administrative and operational tasks that keep our commercial function running smoothly. Key Responsibilities Account Management & Growth • Manage day-to-day relationships with key grocery, retail and discounter customers., • Own the full P&L responsibility for assigned accounts - ensuring delivery of sales, profit and budget expectations., • Develop and execute Joint Business Plans (JBPs) with customers to drive mutual growth., • Negotiate commercial terms, pricing, promotions, and annual agreements., • Identify and pursue new business opportunities, new listings, and incremental revenue streams., • Present business proposals, category insights, and innovation plans to customers with confidence and clarity. Collaboration & Internal Support • Work closely with senior members of the sales team to support wider business goals., • Handle key admin tasks such as new line forms, sample management, and maintaining accurate customer data., • Manage updates and submissions via online customer portals., • Collaborate cross-functionally with marketing, supply chain, and finance to ensure smooth customer execution. Reporting & Planning • Monitor and report on account performance, sales forecasts, and promotional effectiveness., • Analyse data to identify growth opportunities or risks, recommending action plans to address them., • Contribute ideas and insights to the sales strategy, supporting continuous improvement. About You We’re not just looking for an account manager - we’re looking for a go-getter. Someone who thrives on taking ownership, spotting opportunities, and making things happen. You will have: • 1–3 years’ experience in UK retail or account management, ideally within grocery, FMCG, or related consumer goods., • Strong commercial acumen and confidence managing budgets or P&L elements., • Excellent communication, presentation, and relationship-building skills., • A proactive, positive and enthusiastic attitude - someone who takes initiative., • Strong organisational skills and attention to detail, comfortable juggling multiple priorities., • A willingness to travel nationally and spend a few nights away from home when required., • Ambition to learn, grow, and progress within the sales function. Why Join Us? • Competitive salary, • Company car, • Bonus scheme, • Flexible working hours, • Birthday off, • Company pension, • Companywide social events, • Supportive, collaborative and ambitious team culture, • Real ownership and responsibility from day one, • Clear opportunities for progression as the business grows