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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Basildon Salary - Negotiable DOE Monday-Friday days with flexible start times. Your new company: Based in South Essex, you will be joining a well-known manufacturing company which specialises in the design, manufacturing, build and installation of automated machinery working in several industries. With a large order book and continuous projects for the next 3-6 years, this is an excellent time to join an ever-expanding business. The business now has an excellent opportunity for an experienced design manager to join and oversee a close-knitted team of mechanical design engineers. If you come from a machinery design and projects background, with a passion for man management, this could be an excellent role for you. Key Responsibilities & Duties: • Drive efficiency, productivity, and quality within the Design Department, • Support enquiry-stage discussions with customers, providing technical input where required., • Manage design review with internal team, • Oversee project lifecycles alongside the project team, • Support drawing office activities such as enquiry drawings, site surveys, and technical investigations, • Proven experience in a similar design/projects manager role., • Proficient with Autodesk AutoCAD (2D), Inventor (3D), and Autodesk Vault or experience with similar CAD systems (e.g., SolidWorks) is considered transferable., • A recognised electrical/mechanical degree, ONC, City and Guilds, MBA/MS or Comparable qualification, • Good knowledge of machining, sheet metal, and fabrication processes, • Experience of managing end-to-end project lifecycles (Emphasis on the design elements) Click 'apply now' to forward an up-to-date copy of your CV or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us now on for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Software Engineer – Back End – Java, Spring, GCP Contract:9 Months (Renewable) Location: Essex (near Basildon and Brentwood) Office based 4 days a week Rate: £500 per day – Inside IR35 One of the world’s leading engineering companies and a household name is seeking a Software Engineer, Backend Engineer to play pivotal role in driving the technical success in our backend teams. Main Tasks & Responsibilities Software Engineer – Back End – Java, Spring, GCP Architect scalable, resilient, and secure backend solutions and oversee the technical completion of critical development tasks, often in ambiguous situations. Ensure backend code and architectural reviews are aligned with organisational goals, facilitating productive technical discussions, and making decisions to resolve complex backend engineering issues effectively. Support the technical direction for backend development, offering guidance to team members and exemplifying technical excellence in backend practices. Collaborate with frontend, DevOps, and other engineering teams Lead efforts to implement process improvements within backend development workflows, thereby enhancing productivity and output quality through innovation and collaboration. Strong expertise in backend programming languages (e.g., Java, Python, Go, Node.js) is essential, alongside responsibility for creating and reviewing technical designs for complex backend systems that meet both business goals and technical feasibility. Manage relationships with key stakeholders, balancing their needs with technical constraints, and facilitating open technical communication are also crucial aspects of this role. Essential Skills & Experience: Software Engineer – Back End – Java, Spring, GCP Extensive multi-year engineering experience specialising in designing, developing, and maintaining robust backend systems and services. Expertise in version control systems (e.g., Git/GitHub) and CI/CD tools (e.g., Cloudbuild), including defining and optimising pipelines for backend deployments. Proven proficiency with cloud platforms, particularly GCP, including experience with infrastructure as code and cloud-native services. Demonstrated leadership and practical experience in architectural practices, including designing scalable, resilient, and secure backend solutions. Customer-focused with a strong commitment to team collaboration and driving successful outcomes. Strong drive for delivering high-quality, performant, and value-added results. Demonstrated commitment to quality assurance and adherence to delivery timelines. Ability to autonomously manage multiple complex assignments with minimal direction, providing guidance to junior team members. Ability to thrive and contribute effectively within a highly regulated, financial environment. Willingness to be flexible in terms of tasks and timings to meet project demands. Significant experience performing and leading development reviews, ensuring code quality, maintainability, and adherence to best practices. Expertise in Test Driven Development (TDD) and Behaviour Driven Development (BDD) methodologies for backend services. Strong appreciation and practical application of architectural standards and processes essential in large-scale organisations. Extensive experience or deep exposure to the following technologies: o Java o Spring Boot o JUnit o GCP (Google Cloud Platform) o GitHub o Jetbrains products (e.g., IntelliJ IDEA) o Fossa (or similar open-source licence compliance tools) o SonarQube (or similar code quality analysis tools) o Checkmarx (or similar static application security testing tools) o Cycode (or similar software supply chain security platforms) Desirable (not essential) Skills: Software Engineer – Back End – Java, Spring, GCP ~ Finance or consumer lending background ~ Experience with regulatory compliance requirements (FCA, PRA guidelines)

Hiring Now: 3x Software Developers (Mid & Senior) – Essex Hybrid: 2 days onsite (Mon & Wed)Salary: £40,000–£70,000Sector: Software Consultancy / FinTech A leading software consultancy based in Essex is expanding its engineering team and looking for three Developers across mid and senior levels. If you enjoy ownership, clean engineering, and working across a varied tech stack, this is a strong next step. Tech Stack • Delphi, • C# / .NET, • SQL, • Build and maintain core applications and supporting services, • Work across the full SDLC with strong engineering standards, • Collaborate with internal teams to deliver high-quality solutions, • (Senior roles) Mentor junior developers and take technical ownership, • Solid experience with Delphi, C#, and SQL, • Ideally a technical degree or equivalent experience, • Background in fintech or financial systems is highly desirable, • Strong problem-solving mindset and a proactive approach, • Stable hybrid pattern (Mon/Wed in office), • Work across both modern and legacy technologies, • Real ownership and influence over product direction, • Supportive consultancy environment with room to grow

Bennett and Game are pleased to be representing a building design consultancy who are seeking a Senior Structural Engineer to join their office in Billericay, Essex. Working within a team of engineers and technicians and under the supervision of the Project Owner, the Senior Engineer will lead and support technically on a range of projects while acting as Project Manager, supporting the successful delivery of technically challenging designs. The role suits a Senior Engineer with strong technical knowledge across low rise traditional structures and medium rise RC frames, working towards Chartered membership. Senior Structural Engineer Position Overview • Lead and support technical delivery across a range of building structures projects, • Act as Project Manager on assigned schemes, managing scope, programme and deliverables, • Undertake complex structural calculations and design proofs from concept through construction, • Develop analytical design models using relevant software and interpret outputs, • Prepare and collate calculation files and technical documentation for submissions and reviews, • Check and review designs and drawings, including self-checking before independent checking, • Coordinate with architects, MEP, surveyors, utilities and specialist subcontractors, • Attend meetings and site visits, carry out investigations where required and issue site reports, • Respond to RFIs and design queries accurately and promptly, • Mentor graduate engineers and direct junior staff, supporting team development, • Support fee proposals, variation control and assist with bids for new and additional works, • Degree qualified in Civil or Structural Engineering, • Senior Engineer level with strong technical capability in low rise traditional structures and medium rise RC frames, • Experience delivering designs through concept, planning, tender and construction stages, • Competent producing complex calculations and building design models using structural software, • Strong knowledge of UK design standards, codes of practice and QA processes, • Comfortable managing projects, cost control and client facing communication, • Salary: £40,000 - £45,000, • On-site parking, • Non-contractual profit bonus, • Pension scheme, • Gym membership contribution, • Employee wellness scheme, • Paid professional memberships, • Training budget ranging from a few hundred to a couple of thousand pounds, • Core hours: 10:00-16:30 with flexibility outside this, • Hybrid working opportunity, • 25 days annual leave, • Career progression within a growing structural team in Billericay, Essex

Design Engineer Up to £45,000 Depending on experience Brentwood - Based in office Permanent Join a Creative Design & Build Retail Studio as a Design Engineer! Are you a SolidWorks pro with a passion for turning bold retail concepts into reality? We’re recruiting for a dynamic design and manufacturing studio specializing in eye-catching Retail Displays, Pop-ups, and POS stands—and they want YOU to join their team as a Junior to Senior Design Engineer. What You’ll Do: • Bring ideas to life by creating detailed 3D models & 2D drawings in SolidWorks, • Collaborate with creative teams across tech, fashion, and food retail projects, • Tackle exciting challenges for clients across the Americas and Europe, • Validate and analyze designs to ensure they’re ready for production, • 3+ years’ experience in design engineering (Industrial or Product design background preferred), • Experienced with SolidWorks CAD software and Adobe Suite., • Understanding of woodwork, metalwork, and plastics is essential, • Need to have experience with setting up artworks, or at least knowledge of art working., • Be a reactive person to achieve tight lead-times in an ever-changing retail environment., • Hands-on understanding of retail build processes and technical assembly, • A sharp eye for detail, problem-solving chops, and team spirit Ready to design the future of retail? Apply now and build something extraordinary. Please click the apply button to send your CV to Lee Talson, remembering to state your current salary and package. Success Talent Diversity & Inclusion statement: We recruit by merit on the basis of fair and open competition. Success Talent embraces diversity and promotes equal opportunities. As such, we welcome applications from candidates who may have disabilities. We regret that due to the volume of applications, only successful applicants will be contacted.

Account Manager (Robotics / Automation) £40,000 - £45,000 + Product Training + Progression + Commission + 25 Days + Bank Holidays After 2 Years of Service + Free On-Site Parking Wickford (Office-based with occasional travel) Are you an Account Manager from a Robotics or Automation background, looking to join a specialist engineering manufacturer that supplies into a range of industries both nat... * ZIPC1_UKTJ

Account Manager (Automation / Electronics) Full Manufacturer training provided £40,000 - £45,000 + Product Training + Progression + Commission + 25 Days + Bank Holidays After 2 Years of Service + Benefits Wickford (Office-based with occasional travel) Are you a keen salesperson with experience in electronic sales looking to join a specialist engineering manufacturer that supplies into a rang... ZIPC1_UKTJ

Trainee Funding & Bid Consultant - Billericay (Office-Based)Full-time | 37.5 hours per week | Degree Required | Must Have Access to a CarSummary:A growing organisation in the education and public-sector space is seeking a highly motivated Trainee Funding & Bid Consultant to join their expanding team. This role is ideal for a detail-driven graduate looking to start a long-term career in bid writing, tender coordination and project support.Based in Billericay, this role involves both desk-based work and regular travel to client sites, therefore, a full UK driving licence and access to a car are essential.Job Overview:As a Trainee Funding & Bid Consultant, you will support schools and other organisations in securing capital funding through various government and specialist funding streams. You will gain structured training in bid development, specification writing, tender preparation and project coordination.This role requires exceptional attention to detail, strong written communication, and the ability to manage multiple tasks simultaneously. You will work with internal teams, external consultants and educational clients to gather information, prepare documentation and support the creation of high-quality, compliant funding submissions.Key activities include: • Gathering, reviewing and selecting key information for funding applications, • Coordinating internal and external stakeholders, • Writing clear, compelling responses and project descriptions, • Preparing tender packs and technical documentation, • Supporting site visits and surveys with specialists, • Ensuring all bid documentation is accurate, well-structured and submitted on time, • Visit educational sites to identify funding opportunities and support initial assessments, • Prepare proposals for prospective clients, • Carry out photographic surveys and produce condition reports, • Manage communication with clients, surveyors, contractors and design teams, • Coordinate the collection of documentation, drawings and scope of works, • Prepare tender documentation using established templates, • Liaise with contractors and monitor tender progress, • Compile, compress and organise documents to meet portal submission requirements, • Complete application forms on relevant government bidding portals, • Degree qualified (any discipline considered; strong written English essential), • Exceptional attention to detail, grammar accuracy and document presentation, • Ability to prioritise work and manage multiple projects simultaneously, • Strong written and verbal communication skills, • Highly organised with excellent coordination and multitasking abilities, • Comfortable working to deadlines in a fast-paced environment, • Confident liaising with clients and external teams

A respected multidisciplinary construction and building consultancy, known for delivering Mechanical and Electrical Design, Building Surveying, and Project Management services, are looking to appoint an Intermediate Electrical Design Engineer to join their expanding Building Services team in Billericay. The business has built a strong reputation across the Education and Healthcare sectors, delivering a range of new build and refurbishment projects including schools, teaching blocks, laboratories, GP surgeries and hospital upgrades. With a collaborative team environment and clear pathways for professional development, this is an excellent opportunity for an ambitious engineer to develop their technical and project delivery skills within a supportive consultancy setting. Intermediate Electrical Design Engineer Salary & Benefits: • Salary: Circa £40,000 (dependent on experience), • 25 days holiday plus bank holidays, • Professional development and chartership support, • Pension scheme Intermediate Electrical Design Engineer Job Requirements: • Degree in Electrical Engineering or a similar relevant discipline, • Proven experience working within a consultancy or design environment, • Strong knowledge of electrical systems including LV Distribution, Lighting, Fire Alarms, Data, and Access Control, • Familiarity with relevant design standards (BS7671, BS5839, BS5266, etc.), • Experience using software such as Dialux and Trimble for calculations, • Full UK driving licence and own transport, • Working towards, or willing to work towards, membership with CIBSE or IET, • Experience within the education or healthcare sectors (desirable but not essential), • Knowledge of RIBA stages of work (desirable but not essential)

Project Support Coordinator – Up to £35,000 The ultimate right-hand role to the Sales Director Love being the person who makes everything happen? We’re looking for a super-organised, proactive plate-spinner to become the Sales Director’s trusted right hand and keep our installation projects running like clockwork. This is a 12-month maternity cover where you’ll sit at the heart of the business — coordinating sales, supporting projects from first enquiry to final sign-off, and making sure our customers receive a seamless, professional experience every time. If you thrive on variety, enjoy taking ownership, and get real satisfaction from bringing order to busy projects, this role is for you. What you’ll be doing Be the Sales Director’s go-to person • Provide day-to-day administrative and operational support, • Coordinate installation projects from enquiry through to completion, • Schedule engineers, organise parts, and plan site visits, • Log enquiries in the CRM and prepare accurate quotations, • Maintain drawings, plans, and project documentation, • Act as a key point of contact for customers, • Provide updates, support, and aftercare, • Manage emails, calls, and project logistics, • Anticipate problems and solve them before they arise, • Background in sales support, project coordination, or similar, • Exceptional organisation and time management, • Strong attention to detail and accuracy, • Confident communicator with customers and colleagues, • Comfortable using Microsoft Office (Visio helpful but not essential), • Positive, proactive, and solution-focused, • Calm under pressure and great at multitasking, • Reliable, dependable, and proud of your work, • Someone who enjoys being the person others rely onEssential requirement, • You must have your own transport due to our rural location, which is not accessible via public transport Why this role is great • Be the right hand to the Sales Director, • Play a key role at the centre of the business, • See projects through from start to finish, • Join a friendly, supportive, and professional team, • Gain valuable experience in a busy project-based environment, • Full training provided Location: Rural location Warley Transport: Own vehicle essential due to location Contract: year contract Salary: Up to £35,000 If you’re the kind of person who loves keeping everything organised, making things happen, and being the glue that holds it all together — we’d love to hear from you.

Job Title: Steel Draughtsman (Advance Steel) - Architectural & Structural Metalwork Location: West Horndon, Essex (office-based with regular site visits - typically 1-2 per week, project dependent) Salary: £30,000 - £40,000 per annum DOE Job Type: Full time, Permanent Hours: 7:00am-4:00pm (Mon-Fri) About Us: We're an architectural metalwork and structural steel business delivering design, manufacture an... ZIPC1_UKTJ

A well-established and multi-disciplinary construction consultancy, based in Billericay, are seeking an Electrical Design Engineer to join their Building Services team. The practice delivers a wide range of Building Surveying, Project Management, and MEP Design services across the education and healthcare sectors. Projects typically include new builds and refurbishments such as schools, laboratories, GP surgeries, and hospital upgrades, with MEP systems covering LV distribution, lighting, fire alarms, data, access control, PV, and HVAC systems. Electrical Design Engineer Salary & Benefits: • Salary: £45,000 - £50,000 per annum, • 25 days annual leave plus Bank Holidays, • Pension contribution and ongoing CPD opportunities, • Support with professional development and Chartership routes Electrical Design Engineer Job Requirements: • Degree in Electrical Engineering or a related discipline (industry-accredited preferred), • Proven experience within a Building Services or MEP consultancy environment, • Good understanding of RIBA stages and MEP design documentation, • Working knowledge of software such as Trimble, Dialux, and AutoCAD (Revit beneficial), • Familiarity with British Standards (BS7671, BS5839, BS5266, etc.) and Building Regulations, • Strong written and verbal communication skills, • Full UK driving licence and ability to travel to sites when required

Systems Administrator Location: Brentwood Salary: £35,000 - £38,000 Working hours: Monday - Friday 9am-5pm Benefits: 25 days holiday + Bank Holidays, company pension, private medical insurance, life assurance scheme, additional payment and long service days after 5 years' service and EAP service (free counselling and guidance for employees) Are you a proactive and technically skilled IT professional looking to take the next step in your career? We're seeking a Systems Administrator to join our client's team and play a key role in supporting and enhancing their technology environment. As a Systems Administrator, you will provide 1st and 2nd line support to users across the organisation while also helping to maintain and develop the core server infrastructure. This is an exciting opportunity to work with modern technologies, support a broad user base, and contribute to critical business systems. Key Responsibilities • Install, configure and maintain Microsoft Windows Server (2012 R2-2025) environments., • Support and maintain Windows 11 desktop environments., • Deliver 1st and 2nd line IT support via the IT Service Desk., • Support users across physical and virtualised environments (VMWare)., • Configure and install a range of hardware and software., • Ensure seamless operation of communication systems and resolve incidents promptly., • Administer accounts and permissions within Active Directory, Exchange, and file systems., • Provide remote support and travel between sites when required., • Support existing enterprise messaging (Microsoft Exchange) and unified communications systems (Mitel)., • Has experience supporting Microsoft server and desktop technologies., • Thrives in a hands on technical role with lots of variety., • Communicates clearly and confidently with colleagues at all levels., • Is organised, proactive, and committed to delivering excellent service. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Noble Recruiting are currently recruiting a confident and experienced Health, Safety & Sustainability Manager to join our friendly and proactive Client in Brentwood, Essex. Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates. Key Benefits on offer: • There is a great package which will be detailed at initial interview stage with Noble Recruiting., • Permanent, Full-time position:, • Hours: 8am – 5pm - weekdays, • Drive implementation of Golden Thread Fire Delay (GTFD)’s Health, Safety & Environmental Sustainability strategies across the business., • Work with the Operations Director to create and evolve policies, procedures, standards, guidance and systems for company operations., • Provide expert advice to project teams and business on health, safety & environmental matters., • Ensure the business operates in compliance with UK legislation, regulations, and company standards., • Support preparation and maintenance of ISO certifications {ISOs 9001 (Quality), 14001 (Environmental), & 45001(H&S)} and provide required information to external consultants., • Monitor contractor and project compliance with company systems., • Maintain all H&S accreditations and compliance., • Undertake periodic risk assessments of facilities (office, warehouse) and ensure all inspections/testing (electrical, fire, emergency systems, AC) are completed., • Establish and review Safe Systems of Work (SSoW), site-specific risk assessments, Control of Substances, • Hazardous to Health (CoSHH) procedures, and Construction Phase Plans (CPPs) where relevant., • Prepare, review, and monitor RAMS compliance across projects., • Deliver safety briefings and in-house training to site operatives, embedding behavioural safety principles., • Conduct health and safety site audits and complete client safety pack requests., • Oversee environmental compliance across works, ensuring activities meet project environmental plans, legislation, and principal contractor requirements., • Conduct site inspections to control environmental risks, including waste, pollution prevention, and material handling., • Promote good environmental practices with site teams to minimise environmental impact., • Define, track, and report on leading and lagging H&S & Environmental KPIs., • Analyse performance data, audit results, and identify gaps to develop improvement plans., • Work with Senior Leadership to continuously improve H, S&E performance, and sustainability outcomes., • Investigate and resolve non-conformances in line with compliance requirements, ensuring records are maintained., • Conduct quality and H&S site audits and document outcomes., • Identify opportunities to improve the implementation and management of H&S and Environmental procedures. You will need: ·Confident and outgoing individual. ·Knowledge of working practices in respect of ISO 9001 / 14001 / 45001 standards and accreditations. ·Excellent communication and problem-solving skills. ·Recent experience in a similar position. ·Comfortable working in a fast paced, high-pressure environment where accuracy is non-negotiable. ·Driver with own transport is essential due to the location of the Offices. ·UK resident and the right to work in the UK Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Managing Surveyor – £36,000 to £50,000 + Annual Bonus + Benefits Location: Brentwood Are you an experienced surveyor looking to take the next step in your career? We’re seeking a hands-on Managing Surveyor to lead and coordinate surveys across commercial and domestic projects, ensuring high standards of quality, safety, and compliance. Location: Flexible within operational area Hours: Monday – Friday, 08:00 – 17:00 What You’ll Do You will manage the end-to-end survey process, from receiving orders to producing detailed reports, while coordinating site teams and engaging with clients. Key responsibilities include: • Survey fire compartmentation, doors, and installed systems, identifying defects and ensuring compliance with regulations and manufacturer specifications, • Produce detailed, standards-based survey reports, including recommended remedial actions, • Schedule surveys, allocate labour, and manage equipment and workflows, • Conduct site visits for quotations and scope definition, engaging professionally with clients, • Oversee health, safety, and quality compliance, adhering to ISO standards and best practice The ideal candidate will have: • IFE/ASFP Level 2 in Passive Fire, • FDIS (or equivalent) Level 2 or 3 Fire Door qualification/certificate, • CSCS card, • SSSTS or SMSTS certification, • Strong understanding of compartmentation and installation details, • Proven experience in passive fire protection and site team management What We Offer • Competitive salary: £36,000 – £50,000, • Opportunity to lead projects and develop your career in a growing industry, • A varied role combining office, fieldwork, and client engagement How to Apply To apply for this exclusive opportunity, please submit an up-to-date Word version of your CV by clicking the Apply button, or contact me directly for a confidential discussion. If you have not been contacted by A1 Personnel within two weeks of submitting your application, please assume that your CV has not been shortlisted on this occasion. A1 Personnel is acting as a specialist recruitment consultancy in relation to this vacancy.

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.

At TECOSIM, you’ll join a world-class team of innovators renowned for pushing boundaries and shaping the future across multiple industries. We are a global leader in engineering services and technology solutions, specialising in advanced simulation, digital engineering, and product development. With a strong presence across the automotive, aerospace, energy, and industrial sectors, TECOSIM partners with some of the world’s most prestigious companies to drive innovation, efficiency, and excellence in product design, testing, and optimisation. We are looking for a XR Engineer for our client based in Basildon, Essex. The responsibilities are: • XR Review Leadership: Prepare, manage, and facilitate immersive XR reviews (Powerwall, HMD, and Desktop) for internal and external customers to support Attribute Assessments and Program Gateway Reviews., • Data & Workflow Management: Manage the department's operational metrics and workflow systems. Utilize PowerBI, Excel, and SharePoint to maintain dashboards that track project status and efficiency., • Data Pipeline: Use Teamcenter to extract complex CAD data, clean and optimize models, and maintain up to-date variants within Autodesk VRED to ensure production-ready visualizations., • Tool Development: Collaborate with customers to develop tailored review environments that serve as active decision-making tools (e.g., integrating decision matrices into the visual session)., • Continuous Improvement: Actively contribute to the continuous development of XR tools and delivery, identifying opportunities to automate processes and integrate new technologies. Skills Required: • Technical & Analytical: Strong problem-solving skills with the ability to bridge the gap between visual fidelity and data logic., • Data Proficiency: Advanced knowledge of Microsoft Office, specifically Excel (complex data handling), Access, and PowerBI (dashboard creation/maintenance)., • Visualization: Functional experience with high-fidelity visualization tools (e.g., VRED, UNREAL, or similar)., • Collaboration: Excellent people, presentation, and communication skills, with the ability to translate technical concepts for non-technical stakeholders. Skills preferred: • Knowledge Teamcenter (structure management) and VisMockUp., • Advanced Visualization: Deep understanding of Autodesk VRED (variants, scene optimization) and Game Engine tools (Unreal Engine)., • Programming: Experience coding in Python (for scripting/automation) or C++., • AI & Innovation: Strong understanding of LLMs (Large Language Models) and how they can be applied to generate responses or automate engineering workflows., • IT Infrastructure: Background in IT hardware, networking, and XR hardware systems (HMDs, tracking, render nodes). Experience Required: • No direct experience required if the candidate holds a degree in a Science, Technology, Engineering, or Mathematics (STEM) based subject. Experience Preferred: • 3-5 Years of visualisation experience or relevant industry, • Working within the Automotive Industry Education Required: • Degree in a Science, Technology, Engineering, or Mathematics (STEM) based subject. Education Preferred: • Masters Degree in a Science, Technology, Engineering, or Mathematics (STEM) based subject Additional Information: • Target start date: 03 March 2026, • Duration: Initially 9 months, • Candidate must have the ability to learn quickly in a complex technical environment, be extremely proactive and self-motivated, and be a team player., • Must be eligible to work in the UK., • This role is a hybrid position requiring a balance of creative visualization work and logical data/process management., • Travel: Maybe Germany, • Location: Basildon - 4 days a week onsite, • IR35 Details: IR35-IN - Hire through an Umbrella Agency

• Site based in Basildon Monday to Friday, • Overtime available, • No call out Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to recruit a Handyperson/Fabric Engineer to join their client's government facility in Basildon. The site is an office, call centre plus a job centre facility. As the site's lone engineer you will be working to a Planned Preventative Maintenance regimen, while also completing reactive repairs of a Building Fabric bias. The role will work across minor carpentry, plumbing, painting, changing light fittings, tap temperature checks, escorting sub contracts etc With full IT and tools provided you will be the site's engineering custodian, ensuring basic repairs are completed while overseeing skilled electrical and or mechanical work completed by visiting engineers There is also overtime and training available This is a fantastic role for a confident Handyperson/Fabric Engineer looking to take ownership of their own site. Actions will include: • Responsibility for fabric related PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are exceeded., • Responsibility for other types of building services maintenance to include exterior works, plumbing, mechanical and carpentry related tasks., • External ground works maintenance duties., • To provide callout response for the client as detailed on the callout rota., • To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met., • Issue of Permits to Work., • Ensure that all equipment within scope operates to specified performance criteria., • Ensure equipment and surrounding area conforms to agreed company standards. We need from you: • Building Fabric Maintenance experience

Programme Facilitator (Probation Service Officer) Ministry of Justice Starting salary of £26,475, plus a London weighting allowance of £4,249 where this applies As a programme facilitator for the Probation Service, you will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of offenders. You’ll be working with a full range of offence types and a full range of levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners. The main objectives of this role are to reduce re-offending, protect the public, prevent future victims and rehabilitation to help people to build constructive and meaningful lives in the community, through the delivery of effective evidence based Accredited Programmes and Structured Interventions. As a programme facilitator, you’ll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You’ll manage group dynamics, address challenging behaviour, and ensure sessions remain effective. You’ll also: • Monitor progress, risk, and wellbeing throughout the intervention, • Keep accurate records and share insights with relevant teams, • Work closely with courts and criminal justice agencies to support sentence management, • Provide workshops and briefings to probation staff and external stakeholders The majority of our programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed. What we’re looking for: • Experience of dealing with challenging behaviour, including from individuals who have experienced a range of social/ personal difficulties, within a professional or personal setting., • Experience of working collaboratively, maintaining effective team relationships., • An awareness and some understanding of the criminal justice system, safeguarding principles and types of sentences given to People on Probation., • Experience of assessing and analysing information from different sources and situations to make decisions., • An understanding of and commitment to promoting equality and valuing diversity., • Experience of using a range of IT software applications such as Microsoft., • Experience of implementing new learning to improve performance., • Undertaking and successfully passing Core Skills (1 week) to evidence their competence in delivering group work interventions (within 6 months)., • Undertaking and successfully passing Programme specific training for each programme and intervention the service delivers (1 week per programme).

Project Administrator Office-based (5 days per week) West Horndon Construction / Engineering £32,000 – £35,000 (flexibility to be discussed) We’re hiring on behalf of a growing and fast-paced organisation in the construction and engineering sector. They’re looking for a Project Administrator to join the team and play a central role in keeping projects running smoothly — from tender submissions to supplier coordination. This is a hands-on, varied role for someone highly organised, proactive, and confident engaging with clients and suppliers. You'll also provide occasional support to the Managing Director, helping to keep things on track at the top level. ✨ Key Responsibilities – Project Admin Focus: • Prepare and collate tender submissions, • Coordinate project meetings, bookings, and schedules, • Liaise with suppliers and subcontractors to gather quotes and compliance info, • Track project timelines, updates, and documentation, • Maintain clear communication with clients and internal teams, • Support document control, version management, and administrative systems 🗂 Additional Support to MD: • Assist with diary and meeting coordination when needed, • Help prioritise deadlines and support internal organisation 🎯 What We’re Looking For: • Solid admin or project coordination experience, • Construction, modular build or engineering experience is essential, • Confident communicator – both with clients and suppliers, • Organised, detail-driven, and proactive, • Comfortable using Microsoft Office (Simpro knowledge is a bonus), • Able to work independently and juggle multiple priorities If you're looking for a varied role in a growing business and enjoy the fast pace of pre-construction and project delivery, we’d love to hear from you.

About us… Select Offshore is an industry leader in Renewables, Offshore and Marine recruitment, and the winners of Agency of the Year 2024, and Best Places to Work 2024. Our growth trajectory has been extraordinary over the past few years, and we’re excited to keep adding to our teams in 2026. At Select Offshore, we are looking for a high-performing and commercially focused Sales Trainer to join our growing business. This role is responsible for delivering world-class sales training across all levels of the organisation, ensuring consultants and managers are equipped with the skills, knowledge, and behaviours required to drive performance and profitability. The Sales Trainer will play a critical role in improving productivity, maximising ratios, reducing dropouts, and accelerating time to profitability. You will work closely with managers and leadership to embed learning, drive measurable outcomes, and align all training initiatives with both local business strategy and the global L&D vision. What will you do? • Deliver foundation and experienced sales training in line with the training calendar, • Manage our academy cohorts, and continuing to roll out training through desk coaching, short classroom-based training, and role plays, • Conduct one-to-one coaching and Training Needs Analyses (TNAs), • Create and track SMART development plans with measurable outcomes, • Monitor back-at-desk performance and drive improvements in ratios, retainers, and dropouts, • Identify skills gaps and fast-track talent, working closely with managers and directors, • Assist to continuously evaluate and update training content in line with market conditions, • Ensure alignment with local business strategy and global L&D standards What are we looking for? • Proven experience in sales training within a recruitment or performance-driven environment, delivering structured training programmes, • Strong understanding of recruitment metrics and desk-based performance, • Data-driven with the ability to track and measure training impact, • Confident communicator with strong stakeholder management skills, • Excellent people and relationship building skills, • Strong interpersonal skills and ability to work well with a broad range of personalities, • Acts as a role model for best practice and professional standards, • A passion for driving measurable sales performance across a business, • Be able to bring energy to the office every day! Why consider Select? • Recent reward trips for high performers have included Mykonos, Cannes, and a private jet to Monaco!, • A brand new office space in Billericay, which you can check out here!, • London Lunch and Breakfast Club incentives, • Extended lunch hours to go to the gym, • Monthly team-building activities and socials, • Early finish on pay day Fridays, • And many more...

About us… Select Tech is a specialist Staffing Partner for the Microsoft and Workday ecosystems (a certified Workday Staffing Partner). We’ve built a reputation as a trusted partner for both clients and candidates and have clearly defined growth plans over, after 10+ years building solid foundations/reputation. We are looking for a high-performing and commercially focused Sales Trainer to join our growing business. This role is responsible for delivering world-class sales training across all levels of the organisation, ensuring consultants and managers are equipped with the skills, knowledge, and behaviours required to drive performance and profitability. The Sales Trainer will play a critical role in improving productivity, maximising ratios, reducing dropouts, and accelerating time to profitability. What will you do? • Deliver foundation and experienced sales training in line with the training calendar, • Manage our academy cohorts, and continuing to roll out training through desk coaching, short classroom-based training, and role plays, • Conduct one-to-one coaching and Training Needs Analyses (TNAs), • Monitor back-at-desk performance and drive improvements in ratios, retainers, and dropouts, • Identify skills gaps and fast-track talent, working closely with managers and directors, • Assist to continuously evaluate and update training content in line with market conditions, • Ensure alignment with local business strategy and global L&D standards, • Support hiring efforts and performance issues What are we looking for? • Proven experience in sales training within a recruitment or performance-driven environment, delivering structured training programmes, • Strong understanding of recruitment metrics and desk-based performance, • Data-driven with the ability to track and measure training impact, • Confident communicator with strong stakeholder management skills, • Excellent people and relationship building skills, • Strong interpersonal skills and ability to work well with a broad range of personalities, • Acts as a role model for best practice and professional standards, • A passion for driving measurable sales performance across a business, • Be able to bring energy to the office every day! Why consider Select? • Recent reward trips for high performers have included Mykonos, Cannes, and a private jet to Monaco!, • A brand new office space in Billericay!, • London Lunch and Breakfast Club incentives, • Extended lunch hours to go to the gym, • Monthly team-building activities and socials, • Early finish on payday Fridays, • An energetic and friendly work environment, • And many more... Salary: Flexible depending on experience Location: Lake Meadows Business Park, Billericay Working Pattern: In office position, Monday-Friday 8am-5pm Work Location: In person

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers with 4 years PQE + to join our consultancy. Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Immediate access to our accreditations., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS We have more avenues for professionals wanting to be office-based, working as part of a team or have different qualification levels!

Job Description To be considered for an interview, please make sure your application is full in line with the job specs as found below. Programme Facilitator (Probation Service Officer) Ministry of Justice Starting salary of £26,475, plus a London weighting allowance of £4,249 where this applies As a programme facilitator for the Probation Service, you will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of offenders. You'll be working with a full range of offence types and a full range of levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners. The main objectives of this role are to reduce re-offending, protect the public, prevent future victims and rehabilitation to help people to build constructive and meaningful lives in the community, through the delivery of effective evidence based Accredited Programmes and Structured Interventions. As a programme facilitator, you'll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You'll manage group dynamics, address challenging behaviour, and ensure sessions remain effective. You'll also: • Monitor progress, risk, and wellbeing throughout the intervention, • Keep accurate records and share insights with relevant teams, • Work closely with courts and criminal justice agencies to support sentence management, • Provide workshops and briefings to probation staff and external stakeholders The majority of our programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed. What we're looking for: • Experience of dealing with challenging behaviour, including from individuals who have experienced a range of social/ personal difficulties, within a professional or personal setting., • Experience of working collaboratively, maintaining effective team relationships., • An awareness and some understanding of the criminal justice system, safeguarding principles and types of sentences given to People on Probation., • Experience of assessing and analysing information from different sources and situations to make decisions., • An understanding of and commitment to promoting equality and valuing diversity., • Experience of using a range of IT software applications such as Microsoft., • Experience of implementing new learning to improve performance., • Undertaking and successfully passing Core Skills (1 week) to evidence their competence in delivering group work interventions (within 6 months). xohmjla, • Undertaking and successfully passing Programme specific training for each programme and intervention the service delivers (1 week per programme).

Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. A Basildon based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The xrnqpay Electrical Wholesale Sales Advisor / Internal Sales Executive will either make out... Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

We're an adult social care service that wants to see citizens of Essex have as much choice and control over the way they live their lives as possible. We think everyone should have the chance to live a full and fulfilling life with people they love and care about, doing things that matter to them and living in a place they can call home. We're determined that with the right support, everyone can maintain or achieve some independence and we're proud to be working to make these ambitions a reality. Our Social Workers work alongside people and their families and carers to help them think through what might help them get on with their lives in the way that works best for them. We do this within the framework of our statutory Care Act requirements. This means many of our conversations are framed as 'assessments', 'reviews', 'support planning' and 'safeguarding'. But our aim is always to listen and understand what matters to the person and then to work with them to think through how this might be achieved. Take a look at our short video ___ to get a glimpse into the role and what it's like to be a Social Worker at Essex County Council. The Team We are looking for a passionate and experienced Social Worker to join our busy high performing focus team for adults with a learning disability and/or autism. Working with community groups, family and carers you will ensure advocacy for people with learning disability and/or autism. We take a person-centred approach to practice and support adults with achieving their goals and ambitions, while also meeting their social care needs. This is achieved through direct work, multi-disciplinary approaches, collaboration and building local community links. The team are friendly and look to creative community solutions and early help alongside complex interventions and safeguarding adults. We are a dynamic team, working together to bring positive outcomes and ideas to life. The achievements within the team truly make a difference to the lives of the people we work with and take a step towards changing the opportunities and outcomes for adults in our local community. This role offers hybrid working, with an expectation to be office based at Ely House in Basildon around 2 to 3 days per week depending on business need for collaborative team working and training. About You If you share our vision, enjoy meeting people and hearing their stories you might be interested to find out more about what we do. If you're also a Social Worker post ASYE registered with Social Work England with that winning combination of creative thought, reliability and practical ability to get things done, we'd really love to hear from you! You'll have a broad understanding of our statutory responsibilities and a commitment to meeting these in a person-centred way. You may have experience of chairing meetings, and you'll have an ability to develop strong relationships with partner agencies and the local community to provide a supportive framework. Experience of working with people with a learning disability and/or autism is desirable. Our Social Worker roles involve travelling around Essex. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. We are currently unable to consider Newly Qualified Social Worker's (NQSW) for this role but you can register your Expression of Interest ___ to be notified of future NQSW opportunities in South Essex. Why Join Us? In June 2025, the Care Quality Commission (CQC) rated our Adult Social Care services as "Good" with a score of 73% "The local authority had a good structure and processes in place to enable people to be supported successfully, and support people to remain independent and live healthy lives. The workforce was passionate about supporting people to achieve these outcomes and the local authority had good knowledge of their area, the people living there and the demographics." You can read the full report on the CQC website ___. Our teams are busy but warm, friendly and supportive. Our fabulous team managers will help you manage your workload and develop your practice. We take your career just as seriously as you do, and we have a continuing professional development offer that's second to none. We welcome diversity because it makes us grow and we're determined to become a fully inclusive and an anti-racist organisation. What We Offer We'll support you to be your best and will offer: • Ongoing opportunities for continuing professional development, • Flexible working options, • Employee wellbeing and counselling, • Lease Car scheme, • Life assurance of three times annual salary, • Local Government Pension Scheme. View ___ and ___ about the LGPS., • Volunteering leave, • 27 days annual leave (plus bank holidays), rising with service, • Employee Assistance Programme (EAP) - access to free and confidential information, support, and guidance from a team of highly qualified professionals., • Employee Networks - communities to support you, connect you and help influence change at ECC *T&Cs Apply. Apply now. For more information contact In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about ___) on our careers site Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the ___, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to . Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join ___ Follow us on ___, ___, ___ and ___. Further details can be found on our ___. Downloads ___| ___| ___| ___

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics.All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.You will travel to respondents homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions.You will explain the survey process, answer any questions, and encourage participation.Dont worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.Key Projects Youll Work On: Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.Requirements: Excellent communication and interpersonal skills.Must have access to a car and be comfortable with traveling.Business car insurance is required.A friendly and approachable demeanour.Ability to build rapport with people from all walks of life.A reliable and self-motivated individual with strong time management skills.Benefits: Comprehensive 8-week training program no prior experience necessary! Quarterly performance based bonuses of up to £500 Mileage reimbursement.The opportunity to make a real impact by contributing to important research projects.Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. xjlbheb If you are a curious, resilient, and self-motivated individual who enjoys talking to people thenBe a Game Changer! Apply Now!

Steel Draughtsman (Advance Steel) - Architectural & Structural Metalwork.West Horndon, Essex (office-based with regular site visits - typically 1-2 per week, project dependent).We're an architectural metalwork and structural steel business delivering design, manufacture and installation across Londo

Working as part of the Electrical department, you'll be involved in a range of technical activities - PLC and HMI programming to supporting bespoke electrical equipment design and providing on-site customer support. Providing office-based technical support to global customers.

ON SITE HOUSING OFFICER - MONDAY TO FRIDAY - 9:00AM - 5:50PM - Basildon Essex Based in Basildon you will enjoy becoming an integral team member and be the main point of contact between tenants and the office. To secure this role you ideally will have a similar property management background in socia

Internal Sales Executive - Electrical Wholesale. Electrical Wholesale Sales Advisor / Internal Sales Executive. A Basildon based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing tra

We supply candidates from executive to operative level, and are currently working with a Housing Association who are looking for Plumber based around Basildon. Please send your CV or call the office and ask for Abbie Burrows for further details if interested in this Plumber position.